My brand new Optimus 4X 3G problem - LG Optimus 4X HD

i got new Optimus 4X HD and the 3G is not working at all
first i thought the problem is the phone is not retrieving the APN settings automatically so i configured the two APN manually and the 3G still not working at all even the sign of it not shown in the top bar
any HELP PLZZZ

abomariam said:
i got new Optimus 4X HD and the 3G is not working at all
first i thought the problem is the phone is not retrieving the APN settings automatically so i configured the two APN manually and the 3G still not working at all even the sign of it not shown in the top bar
any HELP PLZZZ
Click to expand...
Click to collapse
Just try to restore with factory reset...

RuedasLocas said:
Just try to restore with factory reset...
Click to expand...
Click to collapse
Many thnx for your reply
i already tried this wz no use

Maybe data is disabled? Try enabling it. Call your provider maybe something is wrong with them?

If you just got this new then simply take it back to the shop.

SimonTS said:
If you just got this new then simply take it back to the shop.
Click to expand...
Click to collapse
If you bought it over the internet...try flashing it with the right firmware for the location where you are at...Perhaps LGE Mobile Modem or whatever it is called, like iPhone's baseband has a problem connecting to the network provider, due to the configuration or firmware. But in most cases the problem is in KISS- keep it simple silly...and from my experience it is the problem with the network provider or SIM. Try the sim card in another 3G capable mobile phone if it works o another phone that it is not the sim card. After that reset to factory defaults your Optimus 4X and put in the card. Do not jailbrake-root it. Just test it with the sim card. If that does not help, upgrade or reflash the firmware. If you need assistance. mail me.
I hope it helps. Good luck.

We have a SIM tool kit that might helps. It's one of the apps.
Sent from my LG-P880 using xda app-developers app

RuedasLocas said:
We have a SIM tool kit that might helps. It's one of the apps.
Sent from my LG-P880 using xda app-developers app
Click to expand...
Click to collapse
where can this app be found?

I have it near all the other stock apps, Toolkit SIM. With my operator "Heyah" allows me to have the settings automatically.
Sent from my LG-P880 using xda app-developers app

Possibly silly answer have you checked you apns?
Sent from my GT-I9300 using xda premium

SOLVED
1st i tried every thing i know
i called my carrier (Vodafone) and they stated that it is a Mobile phone problem after we tried all troubleshooting they suggested including adding the APN manually and etc. then i contacted LG middle east to help me and they couldnt help either
finally one of the Vodafone technical team called me and informed me that this is a known issue from their side and we configured the APN with different type and it worked

similar problem!!
I have a similar issue as the original poster.
I got my Optimus 4X HD about 2 months ago. Everything was working fine until a few weeks ago (I think it happened after an update I got)..my phone would just randomly loses connection to the network (no data, no text messaging, no calling). I tried turning airplane mode on and off and also tried to have the phone search for networks and they didn't work. The only solution is to reboot the phone. This is happening at least twice a day... I tried my sim on another phone and didn't have any issues so I don't think it's a carrier problem.
I also did a factory reset but problem still persists.
My phone's software version is LG-P880-V10d-OCT-16-2012
Kernel version 2.6.39.4
Baseband version L6260_MODEM_SIC_02.1216.01
Build number IML74K
Android version 4.0.3
Anyone have any idea how to fix this without rooting the phone???
Thanks in advance!

abomariam said:
SOLVED
1st i tried every thing i know
i called my carrier (Vodafone) and they stated that it is a Mobile phone problem after we tried all troubleshooting they suggested including adding the APN manually and etc. then i contacted LG middle east to help me and they couldnt help either
finally one of the Vodafone technical team called me and informed me that this is a known issue from their side and we configured the APN with different type and it worked
Click to expand...
Click to collapse
I have new mainboard replaced by warranty and 3G mobile data not working to, I've tried another carrier sim and there's no issues It must be truth that is something wrong with automatic APN settings...
What setting you were told to change in different way?

mangomochii said:
I have a similar issue as the original poster.
I got my Optimus 4X HD about 2 months ago. Everything was working fine until a few weeks ago (I think it happened after an update I got)..my phone would just randomly loses connection to the network (no data, no text messaging, no calling). I tried turning airplane mode on and off and also tried to have the phone search for networks and they didn't work. The only solution is to reboot the phone. This is happening at least twice a day... I tried my sim on another phone and didn't have any issues so I don't think it's a carrier problem.
I also did a factory reset but problem still persists.
My phone's software version is LG-P880-V10d-OCT-16-2012
Kernel version 2.6.39.4
Baseband version L6260_MODEM_SIC_02.1216.01
Build number IML74K
Android version 4.0.3
Anyone have any idea how to fix this without rooting the phone???
Thanks in advance!
Click to expand...
Click to collapse
It would be great to update your phone to Jelly Bean

LGaljo said:
It would be great to update your phone to Jelly Bean
Click to expand...
Click to collapse
heh "21st November 2012, 05:39 AM"

SuperLamic said:
heh "21st November 2012, 05:39 AM"
Click to expand...
Click to collapse
Very funny
Didn't noticed shame on me...

Related

Can't call when 3g is on

I can't make phone calls when 3g is on, with 2g is fine. I went back from miui to cm7 and finally to stock and still i can't call.
Do you think is possible that some hardware failure can lead to this?
More info: changed baseband too, i have this problem also if i change sim
If you changed the BB on your phone then why don't you revert to the previous one and check?
I would not exclude a problem with your carrier's network
I changed the baseband after this problem occured, I tried a different carrier (Vodafone, my carrier is TIM) and calling when 3g is on works
I'm gonna wait if they fix things
gasgasgas said:
I changed the baseband after this problem occured, I tried a different carrier (Vodafone, my carrier is TIM) and calling when 3g is on works
I'm gonna wait if they fix things
Click to expand...
Click to collapse
Maybe it could be obvious but...Did you try to change Ril by using getrill apk?
Non si sa mai ^_^
Si (Yes)
I tried changing Radio with different basebands but I have the same result, call ended immediately.
Now I'm on Cyanogen 9 and i'm keeping the ril that comes with it.
Calling with 3g works under Vodafone Italy, Tim doesn't.
I've found a post (in Italian) of one guy having the same problem with TIM one month ago, like me he was thinking that the phone was the problem but it wasn't. For this guy the problem got magically solved, probably a TIM fix.
Problem got solved automagically
Sent from my LG-P990 using XDA
I can't call when I have it on 2G only. Is that normal?
Electroman365 said:
I can't call when I have it on 2G only. Is that normal?
Click to expand...
Click to collapse
Change til to 218 10b
Sent from my LG-P990 using xda premium
Thanks for the reply, spica. I have no idea what that is let alone how to do it. I'm new to this and just barely scratching the surface of this phone.
Electroman365 said:
Thanks for the reply, spica. I have no idea what that is let alone how to do it. I'm new to this and just barely scratching the surface of this phone.
Click to expand...
Click to collapse
Hi Electroman!
In O2X you have Baseband and RIL. I believe you can think of these as the antenna drivers/firmware.
When you change a ROM usually this changes the RIL, then it is recommended that you download an app called GetRIL to download a RIL that matches your Baseband.
If you go to Settings -> About Phone you will be able to check what's the version of your baseband.
It is possible to change this baseband. I think the easiest way is by flashing a zip file using CWM, I've never done it because I haven't had any issues with calling or data network or whatever.
Some people claim that some basebands are better with some networks than others, so your call quality might improve if you change baseband, depending on what network provider you have, but then again, I haven't had any issues so I wouldn't know.
I'm almost sure that spica meant RIL, you can change it with an application called "GetRil" from the market, you need a phone with root available ( check the forums for that, it means you can run commands as you were the admin of your machine, unix style).
If that doesn't work i suggest two things: check other carriers with your phone, and check your sim card on other phones. So you can have an idea of what could be the problem.
Thanks again, LarsPT and gasgas. The thing is I haven't changed anything on the phone yet. Everything's still stock. I don't know but this could have something to do with the carrier I think. Maybe I'll give them a call.
It turns out Windmobile doesn't support 2G, and that's why the phone didn't show any signal.

your sim card does not allow connection to this network

My HTC Incredible S signal bar got cross and mobile say out service area.
When I manually try to select network it says 'sim card does not allow connection to this network'
I have installed 3,4 ROMs but same issue, tried different radios but same issue.
Also tried *#*#4636#*#* thing, turned off then on radio many times but no use.
Any help will be highly appreciated!
One thing to note is that I can connect GPRS/ EDGE and browse normally without any issue still it shows no signal, but when try to make a call it says out of service area.
Also when phone restarts it locks on to network showing signals. but as soon as i make call signals are lost.
Awaiting help..
have u put the back part (the part which u seperate the phone to remove the battery) together firmly? that happened to me and as soon as i clicked the case together it worked!
Sent from my HTC Incredible S using xda premium
Back cover is securely fixed, I have also cleaned the contacts of phone to back cover but still the same problem
awaiting help..
umartariq said:
My HTC Incredible S signal bar got cross and mobile say out service area.
When I manually try to select network it says 'sim card does not allow connection to this network'
I have installed 3,4 ROMs but same issue, tried different radios but same issue.
Also tried *#*#4636#*#* thing, turned off then on radio many times but no use.
Any help will be highly appreciated!
One thing to note is that I can connect GPRS/ EDGE and browse normally without any issue still it shows no signal, but when try to make a call it says out of service area.
Also when phone restarts it locks on to network showing signals. but as soon as i make call signals are lost.
Awaiting help..
Click to expand...
Click to collapse
Are you sure you have a SIM unlocked IncS? Sounds like it may be SIM locked.
tpbklake said:
Are you sure you have a SIM unlocked IncS? Sounds like it may be SIM locked.
Click to expand...
Click to collapse
+1 But I've never seen this before or else I'd help you out.
Sent from my Incredible S using xda premium
Sim card might have issues. Have you tried another one or sim in another phone?
Nonverbose said:
Sim card might have issues. Have you tried another one or sim in another phone?
Click to expand...
Click to collapse
I agree with this. I had this problem when i had to swap SIMs due to a plan change. Got a DOA SIM resulting in this guy's same symptoms.
itsbeertimenow said:
+1 But I've never seen this before or else I'd help you out.
Sent from my Incredible S using xda premium
Click to expand...
Click to collapse
Thank you all for the replies, BUT I have tried all 5 carriers available in my country. The behavior is same for all SIMs. I bought unlocked Inc S. There is no doubt that it is locked because this strange behavior occurred suddenly when i was using my phone as usual. No new application / ROM or anything else was installed. It just suddenly started this behavior.
I think I have to send my device to HTC. At first I was trying to resolve the issue with help of you guys because it has no warranty. I have to pay for all the repair costs.
Anyway please keep me updated if any solution is available.
I'll too inform when my phone gets repaired that what was the issue, which might help some one suffering from same problem.
Thanks!
hmm probably u shuld restore to stock b4 sending to HTC! better chance of fixing it?
Follow this guide!
http://forum.xda-developers.com/showthread.php?t=1359555
SOLVED
thank you all for the support
problem was that TELECOM REGULATORY AUTHORITY of our country blocked the set due to some misunderstanding, which was unlocked by them.
umartariq said:
thank you all for the support
problem was that TELECOM REGULATORY AUTHORITY of our country blocked the set due to some misunderstanding, which was unlocked by them.
Click to expand...
Click to collapse
HI
I have exactly the same problem than you
can you explain me how you solve it ?
Regards,
umartariq said:
I think I have to send my device to HTC. At first I was trying to resolve the issue with help of you guys because it has no warranty. I have to pay for all the repair costs.
Anyway please keep me updated if any solution is available.
I'll too inform when my phone gets repaired that what was the issue, which might help some one suffering from same problem.
Thanks!
Click to expand...
Click to collapse
so what was it?
---------- Post added at 05:44 AM ---------- Previous post was at 05:36 AM ----------
umartariq said:
thank you all for the support
problem was that TELECOM REGULATORY AUTHORITY of our country blocked the set due to some misunderstanding, which was unlocked by them.
Click to expand...
Click to collapse
what do you mean? so it was blocked by IMEI?
[Q][HELP] No Service after S-OFF & ROM installation
Hi,
I have a similar problem. My sister just bought a gently used Canadian Incredible S. It was unlocked and working fine on her carrier, Fido, but was running Gingerbread. Since the carrier doesn't offer this model, I decided to root it and install a custom ROM. I tried following THIS guide, but I rapidly ran into problems. I have to say it was my first time. First, the dev unlock failed with a simple "[ERR] Command error!!!" in fastboot. I did a search and finally realised my HBOOT was already at 1.13.0000 and that it was impossible to dev unlock. I also read that S-OFF was equivalent so I skipped the unlock and tried to flash the recovery, but that failed too. Then, I decided to skip Nonverbose's script and the RUU and use Revolutionary to S-OFF and install the recovery software. That worked so I installed Superuser, the ViperVIVO 1.3.0 ROM and did all the wipes. The phone works fine but it doesn't pick any signal. I flashed a new radio, the 11M, redid the APN settings and changed to WCDMA only with the secret code, but nothing works. I finally restored to the Gingerbread backup, but there still is no service. Any help would be greatly appreciated to understand and fix the problem.
Thank you!

Mobile data stopped working

Hi guys my mobile data has suddenly stopped working, tried resetting to factory defaults and now flashed original 434 rom but to no avail. tried a different sim too, still not working. The network is working thouigh as my wifes on the same network and hers is fine.
phone was sim free from phones 4 u, if i take it back will they swap it for a new one or make me wait until its checked..
scorpi786 said:
Hi guys my mobile data has suddenly stopped working, tried resetting to factory defaults and now flashed original 434 rom but to no avail. tried a different sim too, still not working. The network is working thouigh as my wifes on the same network and hers is fine.
phone was sim free from phones 4 u, if i take it back will they swap it for a new one or make me wait until its checked..
Click to expand...
Click to collapse
why dont u ask in the Q&A section?
did you enable mobile data in the setting? sometime it become untick.
---------- Post added at 02:58 AM ---------- Previous post was at 02:58 AM ----------
scorpi786 said:
Hi guys my mobile data has suddenly stopped working, tried resetting to factory defaults and now flashed original 434 rom but to no avail. tried a different sim too, still not working. The network is working thouigh as my wifes on the same network and hers is fine.
phone was sim free from phones 4 u, if i take it back will they swap it for a new one or make me wait until its checked..
Click to expand...
Click to collapse
why dont you call and ask...
scorpi786 said:
Thank you captain obvious, I shall take the phone back in the morning when the store is open and inform all as to the outcome.
Click to expand...
Click to collapse
Have you paid your bill?
That's weird, my mobile data also stopped working around the time the OP posted
I am not joking either, I haven't been able to get it working again - I just figured the custom rom I put on recently had screwed up and I'm currently in the middle of getting all the files ready to put eXistenZ ROM on instead - happened to see this while looking for a 253 ftf for the kernel.
Probably a coincidence but still weird.
Try reflashing stock kernel
Sent From C6603 Using xda premium
I think you need to request the configuration settings in your network provider.
UPDATE: Just found out there's a major outage of 3 UK's mobile internet! No wonder my mate couldn't connect...
Hmmm. Strange. There's a bloke here at work who's having the exact same problems with his XZ.
He's on 3 (UK). Swears blind it was connecting and working yesterday - this morning, nothing. His phone signal is fine, just not mobile internet.
Checked his APN settings, his mobile Data is "ON", the phone knows it's connected to 3, it says he's picking up HSPDA, but nothing will connect. It won;t even connect to re-install his internet settings through the "Xperia" menu in settings.
He says it did update to the .253 firmware on Sunday night.
What networks you guys in the UK having probs with?
(I'm only bothered cos I;ve got the exact same phone coming today on the same network )
warface said:
UPDATE: Just found out there's a major outage of 3 UK's mobile internet! No wonder my mate couldn't connect...
Hmmm. Strange. There's a bloke here at work who's having the exact same problems with his XZ.
He's on 3 (UK). Swears blind it was connecting and working yesterday - this morning, nothing. His phone signal is fine, just not mobile internet.
Checked his APN settings, his mobile Data is "ON", the phone knows it's connected to 3, it says he's picking up HSPDA, but nothing will connect. It won;t even connect to re-install his internet settings through the "Xperia" menu in settings.
He says it did update to the .253 firmware on Sunday night.
What networks you guys in the UK having probs with?
(I'm only bothered cos I;ve got the exact same phone coming today on the same network )
Click to expand...
Click to collapse
Yes indeed threes data network is experiencing national problems there is a fault on the network ironically some lucky people are still connected wish I knew this this morning after I finished the night shift ended up factory resetting my phone!
Three here too, no data from around 7-11am
I had this and even restored a backup in case it was me. To no avail of course. But my data has come back now.
Sent from my C6603 using xda premium
bloody three I had ruled t hem out as my wife's phone was working fine and there website want updated last night. the wife had a normal size SIM do I couldn't try it out but my spare micro sum didn't work either.
I should h dave checked my wife's this morning...
I ended up getting a brand new Xperia z in exchange for my old one. not happy as off next time something goes wrong with it they'll send it for repair.
well I've finally got everything setup the way I like now I just need to put the screen protectors on, this part I hate..

[Q] Problem with data after installing stock JB 4.1.2 EU

Hello, everyone! :laugh:
I'm new on this forums but I want to contribute as much as posible. In this moment I have a question, though; my RAZRi was filled with bloatware from Telcel (my operator in Mexico), so I decided to install a retail stock ROM, specificaly that labeled EU (I also tried with the GB one).
Apparently everything was fine, I even installed the CWM and rooted my phone, but I started to notice that my 3G and HSPA data weren't working. The phone showed the 3G and H+ letters in blue and apparently I had internet, but data is not received at all; the up arrow blinked from time to time but that's it. My WiFi and GPS work as charm.
I'm trying to figure this out because my girlfriend lives in another state and whatsapp is our only link while we're on the street.
Has anyone have the same problem using a stock room from a different country than yours? I'm thinking that it might be a problem with my operator's network because my internet comes back from time to time, but believe me, it's more the time that I don't have internet than the time I do have it, call it a 95 off - 5 on. It's been two days like this and I can't find a solution.
Thank you very much for your help.
Hey Richie,
do you checked the APN ?
HeyRichie said:
Hello, everyone! :laugh:
I'm new on this forums but I want to contribute as much as posible. In this moment I have a question, though; my RAZRi was filled with bloatware from Telcel (my operator in Mexico), so I decided to install a retail stock ROM, specificaly that labeled EU (I also tried with the GB one).
Apparently everything was fine, I even installed the CWM and rooted my phone, but I started to notice that my 3G and HSPA data weren't working. The phone showed the 3G and H+ letters in blue and apparently I had internet, but data is not received at all; the up arrow blinked from time to time but that's it. My WiFi and GPS work as charm.
I'm trying to figure this out because my girlfriend lives in another state and whatsapp is our only link while we're on the street.
Has anyone have the same problem using a stock room from a different country than yours? I'm thinking that it might be a problem with my operator's network because my internet comes back from time to time, but believe me, it's more the time that I don't have internet than the time I do have it, call it a 95 off - 5 on. It's been two days like this and I can't find a solution.
Thank you very much for your help.
Click to expand...
Click to collapse
Im from mexico too , i have the Omars Rom and before that the french version of Jb, never had this issue
What about chek the apn config?
Intel device - Razr i Owner
Hit thanks if i help you or you like my style
APN checked
Marco Lomas said:
Im from mexico too , i have the Omars Rom and before that the french version of Jb, never had this issue
What about chek the apn config?
Intel device - Razr i Owner
Hit thanks if i help you or you like my style
Click to expand...
Click to collapse
I have checked them, I even set the APN settings manually but it gave me the same result. What part of Mexico are you in, Marco? Do you know if there's any problem with Telcel network in Mexico City?
Thanks :fingers-crossed:
Can you change the Network Mode to GSM only for testing
Sent from my Razr i using Tapatalk 2
Bananen said:
Can you try the Network Mode to GSM only for testing
Sent from my Razr i using Tapatalk 2
Click to expand...
Click to collapse
Sure. Well, I have two options under 'Select Network': Automatic and 2G only, Automatic is selected by default. Should I choose 2G?
Yes
Gesendet von meinem LT18i mit Tapatalk 2
Done
It works! And actually I went back to my original stock ROM, just to make sure, and the same thing happens when on 3G/HSPA, no data, but on GSM everything works fine.
I guess that means it's my operator's network, isn't it? I'll have to call and ask them if there's a problem in my area; it's a shame because, in the meantime, I'll have to stay on 2G just to keep my internet working ):
I hope Telcel fix it soon. Thank you very much! :victory:
HeyRichie said:
It works! And actually I went back to my original stock ROM, just to make sure, and the same thing happens when on 3G/HSPA, no data, but on GSM everything works fine.
I guess that means it's my operator's network, isn't it? I'll have to call and ask them if there's a problem in my area; it's a shame because, in the meantime, I'll have to stay on 2G just to keep my internet working ):
I hope Telcel fix it soon. Thank you very much! :victory:
Click to expand...
Click to collapse
Yeah maybe its a telcel problem, im on Monterrey, Nuevo Leon. And here i havent any issue i have hdspa/hdspa+/3g/2g working
I never has to change my apn, on every custom rom or homemade fastboot it already install it
Intel device - Razr i Owner
Hit thanks if i help you or you like my style

[HELP] Can't Make Calls, Send Texts or use 3G!!

Recently I haven't been able to make calls, send texts or use 3G despite the fact I have full signal. I have tried both networks (WCDMA and GSM). When I first turn on the phone it says "not registered on network". As far as I'm concerned this started for no apparent reason. I'm on DMod V5 and I have been for the past few months and this started a few days ago. I haven't flashed anything strange or installed any dodgy third party apps so like I said earlier this is happening for no apparent reason. I've tried multiple things including things like reinstalling the ROM but still nothing. I'm using Vodafone UK on a GT-I8190N. Anyone else having the same problem?
Sent from my GT-N7100 using xda app-developers app
Kieran 1711 said:
Recently I haven't been able to make calls, send texts or use 3G despite the fact I have full signal. I have tried both networks (WCDMA and GSM). When I first turn on the phone it says "not registered on network". As far as I'm concerned this started for no apparent reason. I'm on DMod V5 and I have been for the past few months and this started a few days ago. I haven't flashed anything strange or installed any dodgy third party apps so like I said earlier this is happening for no apparent reason. I've tried multiple things including things like reinstalling the ROM but still nothing. I'm using Vodafone UK on a GT-I8190N. Anyone else having the same problem?
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
does your IMEI showed when dialing *#06#?
before judging on efs partition, try to flash UK I8190N vodafone stock firmware http://www.hotfile.com/dl/226420691/b4b4e19/I8190NXXAMD3_I8190NVFGAME2_VOD.zip.html
samersh72 said:
does your IMEI showed when dialing *#06#?
before judging on efs partition, try to flash UK I8190N vodafone stock firmware http://www.hotfile.com/dl/226420691/b4b4e19/I8190NXXAMD3_I8190NVFGAME2_VOD.zip.html
Click to expand...
Click to collapse
Yeah already tried it. Still nothing. Took it into Phones4U today and let them fiddle with it. After about an hour we still had no luck. So they're gonna have to send it away to get repaired and I won't see it until next Tuesday But thanks for replying, I appreciate it

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