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Hi Everyone,
I seem to be having some trouble with my 3 week old Kaiser. I had finally received my 4GB SD card today and i put it into the phone and copy all the files I needed. Then the kaiser started to freeze on TCPMP, so I did a soft-reset. And now it doesn't want to boot up anymore.
(I wasn't flashing to a ROM or anything, just copying and pasting files from PC)
When i boot, it reaches the 'Smart Mobility' black screen and then just shuts off. I left it charging for 20 minutes and still the same problem, only thing is that the longer I keep it charged, the longer it stays on the 'Smart Mobility' screen (tho max it stayed on was 15 seconds)
I don't think its a battery problem since I know for sure the battery is over 100% charged and light turns green when the charger is inserted.
I searched around on this site and online elsewhere and managed to do a hard reset and enter that bootloader screen but nothing new has happened and I'm not sure what to do in a bootloader screen. Weird thing is that once I enter the hard reset screen or bootloader, the unit doesn't shut off.
help?
try flashing a rom
As stated above, flash a ROM. If the hard reset didn´t fix the problem you might have some corruption in the file area containing the ROM. Flashing will probably fix this if it´s only a software fault. You can download a official rom from HTC e-club or if you got a branded phone from your service provider.
Hey everyone,
So I tried to flash Duttys_WM6.1_5.2.19700_Hybrid V2_1_65.14.06[CubeV2] through the Kaiser_RUU.exe file that came with the download.
First i started MITTY and used the codes:
5. typed "set 14 0" without the quotes to tell bootloader to boot the OS after reset.
6. typed "task 28 55aa" to get the device formatted
7. typed "task 0" to ask the device reboot.
Then I loaded bootloader and opened the Kaiser_RUU.exe, I think it uploaded the new rom cuz the meter went all the to 100% and the program said I successfully loaded the new rom.
So the device restarts but nothing happens... Same problem again: I reach the 'Smart Mobility' black page and then the device turns off before reaching the 'HTC' symbol loading and 'Windows Mobile' pages.
Help?
raniosman said:
Hey everyone,
So I tried to flash Duttys_WM6.1_5.2.19700_Hybrid V2_1_65.14.06[CubeV2] through the Kaiser_RUU.exe file that came with the download.
First i started MITTY and used the codes:
5. typed "set 14 0" without the quotes to tell bootloader to boot the OS after reset.
6. typed "task 28 55aa" to get the device formatted
7. typed "task 0" to ask the device reboot.
Then I loaded bootloader and opened the Kaiser_RUU.exe, I think it uploaded the new rom cuz the meter went all the to 100% and the program said I successfully loaded the new rom.
So the device restarts but nothing happens... Same problem again: I reach the 'Smart Mobility' black page and then the device turns off before reaching the 'HTC' symbol loading and 'Windows Mobile' pages.
Help?
Click to expand...
Click to collapse
Did you try to take out your new memory card?
It might be faulty!
branko.savic said:
Did you try to take out your new memory card?
It might be faulty!
Click to expand...
Click to collapse
He's got a point! Memory cards are accessed at boot for any Flashing files...
Farsquidge said:
He's got a point! Memory cards are accessed at boot for any Flashing files...
Click to expand...
Click to collapse
Hence, you should always remove your card when flashing a new rom.
Oh memory card was removed the very second the device stopped working!
Also SIM card was taken out as well at that time.
Anyone experienced this before?
Hey everyone,
So this morning I got a call back from HTC and they have determined that it is water damage and want to replace the motherboard AND lcd for a fee of $353.26
But last time i saw, the LCD was working perfectly... i don't see why it needs to be replaced...
So I told them I'll call them back... and after much thought, these are my options:
1) Disregard the repairs and just get the unit back for $28.
then i) buy a used motherboard
or
ii) buy used motherboard AND lcd (if needed)
iii) buy either whole new unit or new different ppc phone
(recommend anything?)
2) Have HTC repair it:
either i) repair only the motherboard
OR ii) repair motherboard and replace the working screen
What do you guys suggest?
So was it rain or toilet?
water damage? thats wierd how did a 4GB memory card give you water damage? sounds to me like they,
1 are trying to screw you over
2 have your phone mixed up with someone else
3 the shipping people were vary violent with your phone
lol yea.. about that...
3 days before that whole mess happened... I was going down the rocks at the beach and slipped into the water (stepped on algea) and the phone was in my back pocket. I know the phone got A LITTLE wet and it started giving me "SIM door is unlocked, please lock it. Device will automatically turn off in 10 seconds" messages when I tried starting it. But a couple hours after the incident the device worked perfectly again. 2 days and a half later, I get my new memory card and BAM this happens.
You moister meter strip was pink. So they saw that and automatically assumed water damage.
dang, that sucks if it was me id have them ship it back and I would order parts and fix the phone my self or send it off to anoter place that fixes phones. One time my Zune tore up and I sent it off and with shipping and everything was about $30. It might be something simple and a cheap fix.
I have exactly the same problem with my s730 wings. And i'm sure it is not a water damage.
raniosman said:
Hey everyone,
So this morning I got a call back from HTC and they have determined that it is water damage and want to replace the motherboard AND lcd for a fee of $353.26
But last time i saw, the LCD was working perfectly... i don't see why it needs to be replaced...
So I told them I'll call them back... and after much thought, these are my options:
1) Disregard the repairs and just get the unit back for $28.
then i) buy a used motherboard
or
ii) buy used motherboard AND lcd (if needed)
iii) buy either whole new unit or new different ppc phone
(recommend anything?)
2) Have HTC repair it:
either i) repair only the motherboard
OR ii) repair motherboard and replace the working screen
What do you guys suggest?
Click to expand...
Click to collapse
I would start by looking for a refurb that was less than $350.
cyjeff said:
I would start by looking for a refurb that was less than $350.
Click to expand...
Click to collapse
Exactly. I picked up a broken one for parts pretty cheap ( around $100 ) and if youre sure you dont need the LCD, look on ebay for ones with broken LCD's. Those are going to be the ones with decent boards typically as the reason they are on ebay are because someone doesnt want to fuss with taking the thing apart.
Just my advice here.
Also heres a CHEAP one at buy it now for $275
http://cgi.ebay.com/AT-T-TILT-HTC-K...oryZ3312QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
This problem came out of nowhere. I have been using the same ROM for several months (version: 3.29.707.0 WWE) and have not installed anything new to the phone. If I slide the phone shut, it loses it's signal (in an area where I have plenty of bars). When I open the comm manager, turn off the phone service, then turn it back on I get the message saying that my SIM card is missing. When I slide the phone open and repeat the process of opening the Comm Manager and turning off the phone service then back on, everything is fine. Does anyone know if this is a hardware or software problem. I am going to re-flash shortly and see if that changes anything.
EDIT: I have just flashed to NGY Professional v1.2 - M2D Fix. Everything works fine when the device is slid open. As soon as I close the phone, it tells me to insert a SIM card. While the phone is open, I started the SIM manager program, it listed all numbers saved to my card. I then slid the phone closed. It kept the numbers displayed until I exited the program. HELP PLEASE!!!!
Kid gloves / TLC
Orflin, I have had similar trouble with my Tilt, but yours seems a bit more well behaved. In my case, the problem was physical. Your problem seems too perfect to not be software or firmware related. At any rate, perhaps my take will help:
Shortly after receiving my Tilt, my device began to intermittently lose power (resulting in a soft reset) or lose signal upon opening the device. I took it to a retail location and a representative was able to reproduce the issue. She then opened the device VERY slowly while pressing firmly on the action. This steady transition allowed the device to function with nary a hiccup until my replacement unit arrived that did not exhibit this annoying behavior.
I recently re-lived this when I decided to purchase an oversized battery with a custom backplate to replace my scorching hot, aging standard battery. Outside warranty, I needed a solution. I discovered that my new battery was ever-so-slightly slimmer in the dimension that forces terminal contact. I used cardstock to increase contact with the springy posts and cleaned the posts. The device now no longer soft resets, loses signal, or corrupts the display on opening. It seems that the jolt of opening the device can exceed the rate of compliance of the springy posts when extended and that this can lead to unpredictable behavior.
Since your device fails when closed instead of open I suggest the following:
1) Clean the battery terminals and the spring posts
2) Pad the compartment on the side opposing the springy posts to increase the force on the posts
3) Clean the underside of the display panel and the remainder of the sliding area
4) Clean the SIM contacts
5) Check and double check the action of the SIM panel (as well as verify power-loss on opening)
6) Retard the sliding action to the best of your ability
7) Power-on the device in the opposite user interface orientation (while open/while closed)
8) Reproduce the issue under unusual gross orientation (use the device upside-down, screen face down)
9) Use the device in a low humidity environment after desiccation
Wish you the best!
Bad electrical contact either on the SIM connector itself (remove SIM, clean and reinsert), or maybe more likely the connections inside the phone between the screen assembly and main body, the connector might have moved a bit.
same problem
I too have this problem recently. I have tried hard resetting the phone, getting a new sim. I will try all of these including flashing a new rom and report back. If anyone has any other ideas PLEASE help.
my symptoms for the doctors of the Kaiser World:
When my phone is slid open and I reset or turn it on phone works as normal and can make calls, receive messages, ect. When I make a call "open" then close the phone or close the phone then make a call it stays on full service until I press call. I get the error message "operation failed" and then "the SIM card is missing" until I slide it open and reset the phone in wireless manager, where it acts normal again with full service.
EDIT: Flashed ROM no difference, same problems
Took apart my whole phone looking for a culprit and to my surprise have found none. The ribbon cable for the sim card (my best guess) seemed to be in very good condition... I am now OFFICIALLY stumped.
Actually, it really sounds to me that this IS a problem with the ribbon.. My sons tilt stated its problems with the same way (except his would only work while it was open). All it takes is one of the copper wires inside the ribbon to break (even just on the inside). If it only works in one position or the other, it woudl be because the 2 end peices get contact then... the ribbon could ahve gotten caught or pinched or something, and that would do this.... Just my opnion...
Even i started facing the same problem. the phone would loose network connectivity and would take few minutes to catch it back. sometimes it would give me SIM CARD missing error. i had to restart the phone to make the SIM CARD detect, but most of the times it would not detect. on slide opening the screen the SIM CARD would get detected 1 out of 50 times. later i gave the phone for HTC authorized service center over there the technician narrowed down the problem to a damaged flex cable which connects the SIM CARD module to the motherboard. will be getting my TILT back from service tomorrow. . will get back tomorrow with the results...
I have this problem too ... but not just when shut.
It's permanent now.
hey guys.... i had the same problem too... after a couple minutes use the sim would " not be detected.." all i did was took a little sticky note and folded it a couple time to make it the size of the sim card.. then i ripped half of it off... then i opened the sim hatch and slid the paper in between the sim and the little silver bracket that holds the sim in...
it seemed to have put more pressure don on the sim so the contacts touch better i suppose... i did this a month ago and have not had a single little problem since.. might be an easy fix for some of you.. .. hope i heled : )
Update
mukhunthan did you have an update? I am wondering if I should buy a SIM card socket (found it for 50 bucks) or a broken parts tilt off ebay so I also have backup parts but could run into the same problem... Also, if it is not the SIM socket then I would be out 50 bucks. Does anyone have any opinions?
jetblck116 said:
hey guys.... i had the same problem too... after a couple minutes use the sim would " not be detected.." all i did was took a little sticky note and folded it a couple time to make it the size of the sim card.. then i ripped half of it off... then i opened the sim hatch and slid the paper in between the sim and the little silver bracket that holds the sim in...
it seemed to have put more pressure don on the sim so the contacts touch better i suppose... i did this a month ago and have not had a single little problem since.. might be an easy fix for some of you.. .. hope i heled : )
Click to expand...
Click to collapse
same fix worked for me
update:
bought a brand new SIM card socket and replaced. Turned on the phone, and while it seemed promising, the same thing happened. I have officially given up and want to through the phone across the room (lol) Have tried everything now from the paper to cleaning contacts, a new socket, new SIM, checking connections, ect. I guess I will be calling this one problem a failure. Now I have just purchased a used one off Ebay so I can have the busted one for spare parts (LCD, speaker, styli', batteries, housing, ect).
Thank you all for your input
hi....here is the update.. Got my phone back from the service center with a replaced SIM CARD Flex. It is working now perfectly.
I have the same exact problem like everyone else. The sim just shuts down when I slide it shut.
I was able to get a cheap replacement Tilt via CL, but my new replacement has horrible reception compared to my old one.
I checked around on the site, and now it looks like I will have to flash my radio to get a better reception.
If anyone has any tips for a first timer, please PM me.
Thanks!
Gooker1 said:
I have the same exact problem like everyone else. The sim just shuts down when I slide it shut.
I was able to get a cheap replacement Tilt via CL, but my new replacement has horrible reception compared to my old one.
I checked around on the site, and now it looks like I will have to flash my radio to get a better reception.
If anyone has any tips for a first timer, please PM me.
Thanks!
Click to expand...
Click to collapse
Try upgrading the radio . U may use 1.70.09.01 radio. As far my experience it provides decent signal and also better battery life.
Try upgrading the radio . U may use 1.70.09.01 radio. As far my experience it provides decent signal and also better battery life. After upgrading the flex my phone started acting weird, call would get connected and on audio on ear piece. later upgrading the radio solved the issue.....
Same here
I have the same issue with my tilt.
I have disassembled it and found out that the main flex cable is damaged.
I have bought one at ebay and currently waiting for delivery.
People, as the sim card socket and it's flex are not moving parts, there's no chance it being damaged. The problem is in the main flex cable that connects the mobo and LCD unit.
My damaged flex shows about 5 lines that are damaged, they are cut off.
PS with this problem the microSD slot is also unavailable.
The phone lits up upon inserting the SD but it wont show up in storage.
I wish U luck.
But be sure that I'm right
I'm having the same problem as well... I'm going to try the sticky note procedure and really hope it works. I can't afford to spend $50 on a used phone :'(
has anyone come up with something new? ive just had the same problem, and here in mexico i dont think there are any htc centers...so im pretty much depending on u guys! pleeeeeeeeease lol
have any of you tried a new sim in it as i have found that the sim warp slightly with heat from the phone. I had this problem a while back and simply slightly bent the sim flat again and pushed the two metal runners down slightly to make better contact. Worked for me
i have had no problems before, i flashed a couple roms in it before, but in the end, i kept very lightly modded rom very close to OEM rom for the tilt that i got from here. all was well for months and months.. until now.
i noticed that the phone will lose signal. and not detect a sim card anymore. at first i thought it was sim. so i tried it on my other tilt (i have 2) and i determined that its the phone.
if i restart it, it works for about 1 min or less if im lucky.. then i have to to go comm. manager, turn off phone signal, and turn it back on, usually, that does the trick. but now, that wont even work anymore.
the only way to get the sim recognized again is if i slide the phone out, go to comm. manager, turn off phone and turn back on, and LEAVE the phone slided out. once i slide the phone back in, it will not detect the sim. ive tried diff. spl, different roms, and searched before i came back here.
ive had it for over a year, have broken the screen and messed up keyboard by closing hood of my car on it,
but ive fixed it. and that was long ago. maybe this new problem is because of this. if someone had similar problems, let me know what you did. or if anyone can point me into the next direction. i guess ill have to crack it open again.
I had a similiar issue where my phone would turn on ok, then lose signal and then get the no sim card error (dialer screen). What I ended up doing was taking a piece of tape and put it on the back of the sim card then slid it into the holder and locked it. (It was a thick metal tape, if you use scotch tape I recommend using a few pieces). Once I did that I havent had another problem with it. Its a pain to get the sim out of the phone because it ruins the tape but I would rather deal with that than not have my phone work correctly.
Let me know if that works for ya.
Jim
i see. so it seems that your problem was that the sim shifted out of place sometimes... i will try that. hope it works. its so odd that my sim card dissapears when i close my tilt
I just recently had a similar problem and I finally figured out it was a bad contact with the SIM card. you can either use the tape trick, or if you have a steady hand, take a thin object (such as a paper clip or glasses screwdriver) and very gently lift the contacts up underneath of where the sim card goes. they may have been pushed down due to abnormal pressure exerted on the back of your phone, I think that's what happened to mine.
thanks for your help. the sim contact issue was the first thing i suspected, AND tried. i used a needle. i raised the level of each of the 8 contacts making sure the sim will make contact with each pin. but the problem remains.
i will try this again. to double check. i will respond with the results
i tried pushing the pins up a little bit again, i still have the same problem
*but now i have an update, it seems that the sim card stops being detected right before i actually fully slide the phone back in. for examplle, before the slide-in tone is played, and before the screen tilts back.
i already took it apart for a look inside, everything seems fine. and i dnt really know wht to look for.
Hi,
was reading about ur issue, just tought on jumping into the wagon, I suspect it might be the flex cable that connects the sim to the motherboard, if there is such cable, i haven't opened my kaiser yet but my Pioneer car radio has this flex cable issue when the drive is closed the screen turns on and the whole radio but as soon as you press eject (the face will scroll and unveil the cd slot) the radio actually turns off and i have to move the face back to its original position in order to work. At the end I took the flex cable out and 1/4 of it was teared, in the end I had to order a new part
thanks so much for your help. i guess there is nothing left to do but to take it all apart. somewhat blindly. at least i know what to look for. bad cables, contacts... im clueless as to whether it can be a bad grounding issue? or a short. i dnt know. i guess i may be the first one to experience a problem like this on a tilt.
so i will do my best to get this problem resolved. and maybe include some pictures if it is intereting enough
my tilt totally stopped recognizing the sim.. it first happened when i dropped it and had to keep it open to keep contact.. then i was sitting with it open and tilted up, it fell and closed somehow and now the sim isnt there at all... i guess something is disconnected or whatever, im afraid to take it apart, but its either that or a paper weight.
New Sim
I had a similar problem. My sim card would disappear on occasion then one day I woke up and no phone. Just an annoying sim card not installed message. Checked the phone by putting in a known working sim card and it was fine. Called ATT for a new sim card and now my phone is working. Try a new SIM CARD.
For the original poster -- that fact that it works when the keyboard is in one position but not the other indicates that it is likely a bad flex cable.
Agreed
Its most likely the cable. I used a new SIM, the extra pressure trick, cleaned contact, etc on mine yesterday, but the problem remained.
I got a used Tilt from Craigsliist , reusing the SIM and case, and it works great.
i wonder if anyone has bought this item before and if it works? upon research, i think our problem comes from the sim card flex and ribbon:
http://cgi.ebay.com/HTC-TyTN-II-P45...AU_MobilePhoneAccessories?hash=item2a05bd88c4
It definitely comes form that ...but the repair cost is more than the replacement cost..so why bother with repairing it?
Hey, I'm having the same problem, my phone just out of the blue after a year of use says no sim card. My card is fine in other phones, and no cards work in my phone. I tried the pressure thing and cleaning the pins, but no good. My next option will be a hard reset/ wipe the phone and see if that clears the problem. I'm not optimistic after reading the thread. Did any one have luck with one of those Kaiser Flex Sim Card Slot Repair Parts that loller90278 mentioned? If so, I would rather spend $16 to fix a phone that has worked well up till now, rather than spend $100 on an unknown used phone. Still I don't want to bother if it's not going to work.
Thanks
well well...i'm going to have to join this "club" of affected kaiser users
my kaiser just started misbehaving last night. i bought it brand new exactly 1 year and 11 months ago
i took good care of it, barely ever tilted the screen during my almost 2 years of use. the current behavior is that when the keyboard is closed, the sim is hardly ever detected (1 out of 10 times perhaps). when the keyboard is opened, the sim is fairly regularly detected (9 out of 10 times perhaps).
i am not going to bother with investigating the possibility of a software problem because of my observations. given all the threads i've read about this issue, i am convinced my sim flex cable is either loose and/or broken.
anyway, it seems the kaiser's flex cable is just not built to last much longer than 2 years. if i can have it repaired for up to around $50, i'll go for it...if not, HD2 here i come!
ASCIIker said:
well well...i'm going to have to join this "club" of affected kaiser users
my kaiser just started misbehaving last night. i bought it brand new exactly 1 year and 11 months ago
i took good care of it, barely ever tilted the screen during my almost 2 years of use. the current behavior is that when the keyboard is closed, the sim is hardly ever detected (1 out of 10 times perhaps). when the keyboard is opened, the sim is fairly regularly detected (9 out of 10 times perhaps).
i am not going to bother with investigating the possibility of a software problem because of my observations. given all the threads i've read about this issue, i am convinced my sim flex cable is either loose and/or broken.
anyway, it seems the kaiser's flex cable is just not built to last much longer than 2 years. if i can have it repaired for up to around $50, i'll go for it...if not, HD2 here i come!
Click to expand...
Click to collapse
just wanted to follow up on my own post above.
i just got my kaiser back. its been repaired
the dude cannibalized the main flex cable and sim assembly from a tilt and transplanted it into my tytn2. BUT! there has been an interesting side effect...because the tilt does not have a front cam, my guess is that its flex cable is unable to carry the signal of the front cam in the tytn2. so now my front cam is no longer detected. the camera app shows no icon to switch to another camera. the icon is blank!
i figured i could either have a kaiser with sim problems or a working kaiser with no front cam. i chose to keep the flex cable from the tilt because there is no 3G in my region and i hardly ever used the front camera otherwise.
long story short, my kaiser is back in business!
Similar problem !!!
Hello mate, .,. the problem in you case is the connecting ribbon between the keyboard that holds the sim card beneath it and the screen. I recommend u to replace the ribbon that connects. Its around 40 USD and that should do the trick.
Cheers !!!!!
Hey guys i have had a HTC TILT for a while. I stopped using it a while ago, but i tried recently and i did the HARD SPL installed a 6.5 rom did the radio as well, but i'm getting a "sim is missing" error, with any sim that i try. Are there any fixes to this? I'm confused, thank you
No offence, but, are you sure you're inserting the SIM correctly? I spent half an hour trying to figure that one out on a late night... .
If not that, then check the contacts are in the correct position and free from any dirt/grime.
Dave
DaveShaw said:
No offence, but, are you sure you're inserting the SIM correctly? I spent half an hour trying to figure that one out on a late night... .
If not that, then check the contacts are in the correct position and free from any dirt/grime.
Dave
Click to expand...
Click to collapse
I inserted the right way. This issue was happning even before i did the hard spl. But the phone didn't have this issue until like a year of not using it. I tried googling stuff i see many people had this issue too but i cant find the answer.
I had the same problem and had to replace the main flex cable which ran me about $30 on ebay. Everytime you slide open your phone the flex cable gets worn down and this can cause other problems such as it not reading your memory card and white screen of death.
But before you do anything see if applying more pressure on the sim card by putting a thin piece of paepr between the sim card and locking dor. I heard that this can fix it if it's a minor problem. Good luck man.
Being the phone unused for one year, maybe the sim bay's contacts gets oxidated?
Buy a dry contact cleaner in an electronics-store (sometimes you can get it at hardware too) but be sure it's the DRY type
Turn off the phone, pull off the battery and spray contact cleaner in the sim bay
Leave it evaporate (the greasy one doesn't evaporate... :-( )
Restart phone and check if solved....
Mostly just browse these forums, and as you can see, don't post often.
Since about 2 weeks after I got my Nexus 6 directly from Motorola, I've been having intermittent issues with my sim card. It varies wildly in time frame. Longest I've gone without the message popping up, and losing connectivity is about a week and a half. I shut the device down, restart, and it's back. Sometimes it happens as frequently as within the same 5 minutes. As you can guess, I'm highly irritated.
First, I called Verizon and they were nice enough to send out a new nano sim. Popped it in an adapter, activated in Galaxy S3, and into the Nexus. Didn't solve anything, but at least I can rule out a faulty sim card.
Second, called Motorola to ask for a replacement. 5 business days later I call to ask where my phone is and I'm told that they don't have any "like-new" stock and that they don't know when they will. I ask for a refund to buy another phone and they say it will be 4-6 weeks.
Can someone smarter than I tell me if this is for sure a hardware issue? I'm guessing it is, and that it's specific to my device since I literally can't find anything on the web/forums about others having this issue with the N6.
Help is much appreciated, thanks.
Check your apn settings
provide more info, are you stock, custom rom, unlocked, etc.
You may need to try a nuke and repave to start fresh. After a week, something happened to my SIM on a custom rom and the fix is to nuke and repave and that includes userdata.
so back stuff up but only restore what you seriously cant redo, thats working so far for me.
GL
Can you advise what to check in APN's? (Sorry for the dumb question)
I was rooted running stock rom for a week, but unrooted and factory reset when I thought I was returning it to Motorola. Has had issues both ways.
Try hitting the contacts on the sim card with a pencil eraser.
mrbrooks .. i have a nexus 5 and i have this exact same problem .. leads me to believe maybe its software related .. started after lolipop .. havent been able to find a solution yet !
jeetash said:
mrbrooks .. i have a nexus 5 and i have this exact same problem .. leads me to believe maybe its software related .. started after lolipop .. havent been able to find a solution yet !
Click to expand...
Click to collapse
nexus 5 doesnt work on verizon(not fully at least). the op said that he ordered a replacement, which sounds like you should do, as the nexus 5 did have an issue with coming with a bad sim card holder on occasion.
simms22 said:
nexus 5 doesnt work on verizon(not fully at least). the op said that he ordered a replacement, which sounds like you should do, as the nexus 5 did have an issue with coming with a bad sim card holder on occasion.
Click to expand...
Click to collapse
worst part is that it is happening on an Replacement device after i RMAd my first nexus for a power button problem !!
i hope its software related and can be fixed .. because google is now refusing to rma this as im now out of my warranty period !
just to be clear im not on verizon .. im on a gsm carrier and have tried 4-5 different working sims
it latches on to network and works fine for a few hours and then just drops and refuses to catch networ k...
any other ideas ??
can the bad sim card holder be fixed or repaired ??
Did this ever get figured out for any of you? I have the same issue on a Nexus 6. It won't read my AT&T SIM card at all anymore, but knows it's in there. When I put in a Verizon SIM card, it see the card and updates information in the status section, but still says No Sim Card at top of screen. I am currently in the middle of getting a replacement from Motorola, but now I am worried this will happen on my next one too.
Ryououki said:
Did this ever get figured out for any of you? I have the same issue on a Nexus 6. It won't read my AT&T SIM card at all anymore, but knows it's in there. When I put in a Verizon SIM card, it see the card and updates information in the status section, but still says No Sim Card at top of screen. I am currently in the middle of getting a replacement from Motorola, but now I am worried this will happen on my next one too.
Click to expand...
Click to collapse
This just happen to me as well, google knows nothing about it, neither does motorola , they are sending me a replacement hopefully that fixes the issue.
I just got out of the shower and suddenly had the "no sim card" message. Restarted the phone, still nothing.
Removed the sim card. Put it back in... Now I have data again. Wtf?
I just noticed this running chroma. It always happened on boot and always went away. Never seen it stock unlocked rooted and tweaked with things like the Motorola command center, tethering, and such.
I have just got a N6 today and mine seems to be doing this. Have you guys had yours replaced?
Eager to know if i need to send it back or if its software. The sim card works fine in my s5.
EDIT: it looks like I can make it do it. If i type really quick , the vibrations/haptic feedback must make it have a poor contact and it disconnects.
f1ux said:
I have just got a N6 today and mine seems to be doing this. Have you guys had yours replaced?
Eager to know if i need to send it back or if its software. The sim card works fine in my s5.
EDIT: it looks like I can make it do it. If i type really quick , the vibrations/haptic feedback must make it have a poor contact and it disconnects.
Click to expand...
Click to collapse
I am curious, have you guys figured out this issue? I just got a new Nexus 6 that does this intermittently. The phone can read the card, but then every once ina while (about three times a day) it says 'no sim card - emergency calls only'.
I've noticed that banging mine against a hard surface (I do have a case on) seems to fix it for me, as horrible as it sounds... Mine does not fix itself after a reboot.
That said, it hasn't happened to me since I've had marshmallow on here.
In short. I have no idea what's going on.
Sent from my Nexus 6 using Tapatalk
I have had my replacement Nexus 6 for about 9 months and have not had this issue occur on the replacement unit. I'd highly suggest sending it in for replacement if you are still under warranty.
Sent from my Nexus 6 using Tapatalk
Push the SIM tray in really hard!
Push the SIM tray in as hard as you can!!!
I tried every other solution and this worked for me with Nexus 6.
I have same issue No SIM CARD with droid turbo, restart always solve issue, its common problem with Motorola phones, lot pf people are facing this but no solution yet
yeah my shamu after a new sim card did this, took it in, no fix, mytrendyphone service in england claimed they could fix it,, I paid they didnt fix it, kept it two months, sent it back unrepaired.
yes fairly ticked off. wifi only paperweight now.
MrBroox said:
Mostly just browse these forums, and as you can see, don't post often.
Since about 2 weeks after I got my Nexus 6 directly from Motorola, I've been having intermittent issues with my sim card. It varies wildly in time frame. Longest I've gone without the message popping up, and losing connectivity is about a week and a half. I shut the device down, restart, and it's back. Sometimes it happens as frequently as within the same 5 minutes. As you can guess, I'm highly irritated.
First, I called Verizon and they were nice enough to send out a new nano sim. Popped it in an adapter, activated in Galaxy S3, and into the Nexus. Didn't solve anything, but at least I can rule out a faulty sim card.
Second, called Motorola to ask for a replacement. 5 business days later I call to ask where my phone is and I'm told that they don't have any "like-new" stock and that they don't know when they will. I ask for a refund to buy another phone and they say it will be 4-6 weeks.
Can someone smarter than I tell me if this is for sure a hardware issue? I'm guessing it is, and that it's specific to my device since I literally can't find anything on the web/forums about others having this issue with the N6.
Help is much appreciated, thanks.
Click to expand...
Click to collapse
OK first off I had the same issue. intermittent no sim detected. go worse and worse, until did not detect at all...
First I placed a piece of this card stock behind sim and jammed it into the slot. that worked for a bit and the again it started with the same issue.
and became a pain again...
(FYI, I am an electrician by trade)
What I has appeared to fixed it permanently (so far anyway).
All electrical contacts get a corrosion (a patina layer) some more than others from humidity, sweat, dissimilar metal touching, or just cheap metal..
On a hunch I gooped up the sim contact surface with a de-ox compound (De-oxidation) and worked the sim in and out a few time to "clean the contacts (you could use a small long skinny piece of paper board to to it also (I didn't think of it until after) and insert the Sim. So far it has done the trick.
the is many de-ox compound available (home depot or electrical supply)so are blacking and gritty. what I used was ilsco Non- grit De-ox Compound".
I hope this helps as this seem to be a pretty common issue.
As always, Your actual mileage may vary.
---------- Post added at 06:28 PM ---------- Previous post was at 06:01 PM ----------
MrBroox said:
Mostly just browse these forums, and as you can see, don't post often.
Since about 2 weeks after I got my Nexus 6 directly from Motorola, I've been having intermittent issues with my sim card. It varies wildly in time frame. Longest I've gone without the message popping up, and losing connectivity is about a week and a half. I shut the device down, restart, and it's back. Sometimes it happens as frequently as within the same 5 minutes. As you can guess, I'm highly irritated.
First, I called Verizon and they were nice enough to send out a new nano sim. Popped it in an adapter, activated in Galaxy S3, and into the Nexus. Didn't solve anything, but at least I can rule out a faulty sim card.
Second, called Motorola to ask for a replacement. 5 business days later I call to ask where my phone is and I'm told that they don't have any "like-new" stock and that they don't know when they will. I ask for a refund to buy another phone and they say it will be 4-6 weeks.
Can someone smarter than I tell me if this is for sure a hardware issue? I'm guessing it is, and that it's specific to my device since I literally can't find anything on the web/forums about others having this issue with the N6.
Help is much appreciated, thanks.
Click to expand...
Click to collapse
I know this is an old post,.. but I'm answering in hope of helping others that my need the solution
OK first off I had the same issue. intermittent no sim detected. got worse and worse, until did not detect at all...
First I placed a piece of this card stock behind sim and jammed it into the slot. that worked for a bit and the again it started with the same issue.
and became a pain again...
(FYI, I am an electrician by trade)
What I did next had appeared to fixed it permanently (so far anyway).
Many electrical contacts get a corrosion (a patina layer) some more than others from humidity, sweat, dissimilar metals, or just cheap metal..
On a hunch I gooped up the sim card's contact surface with a de-ox compound (De-oxidation) and worked the sim in and out a few time to "clean the contacts" inside the sim slot (you could also use a small long skinny piece of paper board to to it also (I didn't think of it until after) and insert the Sim. So far it has done the trick.
the is many de-ox compound available (home depot or electrical supply)so are blacking and gritty. what I used was ilsco Non- grit De-ox Compound".
The compound will not (should not) damage and the phone, its is for electrical and electronic equipment.
I hope this helps as this seem to be a pretty common issue.
As always, Your actual mileage may vary.
Veronica