Am I the only one here thinking that it was part of google's plan to make it look like they sold a bunch of N4s in order to get the media's attention by bragging about how many they sold? Just Google: "nexus 4 sold out". You will find many websites reporting that nexus 4 are selling like hot cakes/or are sold out. I'm going to have to look at the next news paper, I bet we will see it in the headlines. This is wonderful news for Google. Great advertisement.
More over I would like to know what you guys think of this. Don't you think that such a rich company like Google would have for seen this?
Also the fact that the number of sold devices are not being reported, wouldn't that indicate that the amount of devices are actually not that much after all? (mentioning the # of sold units would discredit their bragging right? - Of course, only if it is not high)
Chances are they have a lot on stock but want to sell only a certain amount for the time being.
Now what would concern me is, if it actually is the truth that they ran out of supply. I mean, LG? There are few people who have faith in LG, their android update policy is enough to associate that company with incompetence.
Even with the nexus phone being an LG, they already managed to leave a bad impression in countries with no play store by announcing a price which could be nearly up to double the price of the nexus 4 in the play store.
What if LG is not able to keep up with demand? What is your say? What do you think is going on?
I visited a site that mentioned that Google has done this before, in order to see how high the demand is and to fulfill the needs a few days/weeks/month later. Was not following the galaxy nexus sale , anyone that experienced this here?
Hope this thread doesn't get closed, I could imagine some interesting discussion going on
no, just scumbags trying to make a profit by hogging all the stock
AznDud333 said:
no, just scumbags trying to make a profit by hogging all the stock
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I think it its engineered, why not Apple do it all the time
Naw, I mean, there really weren't any commercials over it or anything. Google has the money to spend on advertising for it, but they honestly didn't. I feel they just weren't too sure on when to do it themselves and that we were probably making more out of it than needed to be.
dahmmy said:
I think it its engineered, why not Apple do it all the time
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google's site never lags
it lagged today.
It's a big global conspiracy to ruin your day. Mission accomplished.
If this was Apple then, yes, I would believe it was intentional but honestly the server was crashing. What I saw you can't fake. It was like a DDoS attack. That server was basically brought to its knees. SERIOUSLY.
Sent from my Nexus 7
Ravynmagi said:
It's a big global conspiracy to ruin your day. Mission accomplished.
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The Illuminati. Yes! They are watching us!
@above: hmmm. I prefer Lg is incompetent
I think it may be a combination of Google's lack of concern about their customers combined with a poor working relationship with LG. I don't think Google wants publicity about this launch because they and LG won't come off looking too good. Google must have thought it was getting more units from LG because they had indicated they would sell the Nexus 4 via Playstore in the Netherlands and Belgium. Then at the last minute, they had to cancel those commitments because they didn't get enough units from LG. At the same time, non-US carriers selling the phone at a much higher price than Google got units ahead of launch time so their customers could physically have the phone today. Hence, you have a number of users posting threads here about problems with their brand new Nexus 4 phones, which they have in hand. So, LG shorted Google to send phones to vendors that sell the Nexus 4 at a higher price. I suspect the whole sales cycle of this phone may be marked by problems between Google and LG, resulting in supply shortages for the lower priced Google-sold phones. If consumers want the phone and don't want to wait for weeks at a time between LG's periodic shipment of a meager supply to Google, you may be forced to buy from other vendors at a higher price or, in the US, a contract commitment to T-Mobile. It looks like Google + LG= oil + water; they don't mix well.
mke1973 said:
I think it may be a combination of Google's lack of concern about their customers combined with a poor working relationship with LG. I don't think Google wants publicity about this launch because they and LG won't come off looking too good. Google must have thought it was getting more units from LG because they had indicated they would sell the Nexus 4 via Playstore in the Netherlands and Belgium. Then at the last minute, they had to cancel those commitments because they didn't get enough units from LG. At the same time, non-US carriers selling the phone at a much higher price than Google got units ahead of launch time so their customers could physically have the phone today. Hence, you have a number of users posting threads here about problems with their brand new Nexus 4 phones, which they have in hand. So, LG shorted Google to send phones to vendors that sell the Nexus 4 at a higher price. I suspect the whole sales cycle of this phone may be marked by problems between Google and LG, resulting in supply shortages for the lower priced Google-sold phones. If consumers want the phone and don't want to wait for weeks at a time between LG's periodic shipment of a meager supply to Google, you may be forced to buy from other vendors at a higher price or, in the US, a contract commitment to T-Mobile. It looks like Google + LG= oil + water; they don't mix well.
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.... Or maybe not. That's quite the stretch.
shadehh said:
Also the fact that the number of sold devices are not being reported, wouldn't that indicate that the amount of devices are actually not that much after all? (mentioning the # of sold units would discredit their bragging right? - Of course, only if it is not high)
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It is Google's policy not to release sales figures. So it indicates absolutely nothing. Asus released some Nexus 7 sales figures last month and apparently Google was not too happy.
This is what happens when things are under-priced. Whether mandated by law (price controls) or whether a company does it out of its own desire (Nexus 4). Selling something below its true value will lead to shortages because the demand will be too heavy. Combine that with Google probably trying to not overestimate the demand in order to not build too many, it should be no surprise that it sold out so quickly.
FallN said:
If this was Apple then, yes, I would believe it was intentional but honestly the server was crashing. What I saw you can't fake. It was like a DDoS attack. That server was basically brought to its knees. SERIOUSLY.
Sent from my Nexus 7
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very true... i had an N4 in my cart 8 times today (EIGHT freakin times) and each and every time i tried to proceed, i got that craptastic yellow banner telling me that something happened on the back end. their servers were absolutely hammered.
PincheKeith said:
This is what happens when things are under-priced. Whether mandated by law (price controls) or whether a company does it out of its own desire (Nexus 4). Selling something below its true value will lead to shortages because the demand will be too heavy. Combine that with Google probably trying to not overestimate the demand in order to not build too many, it should be no surprise that it sold out so quickly.
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I'm happy with the low price and even if I have to wait a year to get a nexus 4 I'm so happy Google set new standards. I don't find the price too cheap, they could have easily added 50 bucks more for all I care. But I'm glad they set new standards for great hardware all others phone manufacturers must now adjust
I waited all day, from 3:00 AM EST when it was SUPPOSED to launch, to 12:00 PM EST when the "second" launch time was "announced", resulting in two times in which the "Add to Cart" button popped up but didn't work after clicking through. The minute I step inside my house, I rush to my computer, and see a nice, red SOLD OUT sign.
It had to be either a) testing the waters in terms of demand for the device (highly unlikely), b) a publicity stunt in order to garner more (free) attention for the Nexus4 (as we say it, any publicity is good publicity), or c) as stated a shortage of devices as a result between miscommunication/communication breakdowns between LG and Google.
Thoroughly disappointed. I sold my phone (GNexus) in the hopes of upgrading for very little $, and now I'm stuck with no phone at all.
oceansaber said:
I waited all day, from 3:00 AM EST when it was SUPPOSED to launch, to 12:00 PM EST when the "second" launch time was "announced", resulting in two times in which the "Add to Cart" button popped up but didn't work after clicking through. The minute I step inside my house, I rush to my computer, and see a nice, red SOLD OUT sign.
It had to be either a) testing the waters in terms of demand for the device (highly unlikely), b) a publicity stunt in order to garner more (free) attention for the Nexus4 (as we say it, any publicity is good publicity), or c) as stated a shortage of devices as a result between miscommunication/communication breakdowns between LG and Google.
Thoroughly disappointed. I sold my phone (GNexus) in the hopes of upgrading for very little $, and now I'm stuck with no phone at all.
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man, i feel you. i sold my gnex and my backup (g2x) device in anticipation of the nexus 4. I'm old and tired. So, i'm just going to go to my tmobile store and pick up a note 2. I got one for my wife last week and she has been completely satisfied with it. I'll re-evaluate the state of android in a couple months, whereby I might sell the note 2 to finally get the nexus 4. we'll see.
If you believe that its all a conspiracy, put your aluminum foil hat back on and go sit in the corner.
PincheKeith said:
This is what happens when things are under-priced. Whether mandated by law (price controls) or whether a company does it out of its own desire (Nexus 4). Selling something below its true value will lead to shortages because the demand will be too heavy. Combine that with Google probably trying to not overestimate the demand in order to not build too many, it should be no surprise that it sold out so quickly.
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Finally someone who understand economics.
Put gas half price today. Guess what will happen. Even if gas stations prepared. EVERYONE will gas and you can't prepare for that. Supply is driven by how valuable it is to sell. Demand is determined by how much value you get. They released a 600$ phone at 300$. Take off your tinfoil hats and go to school.
There is no conspiracy. We are talking about about a relatively small cell phone player in LG and a device with a small profit margin. Considering that both these companies are banking on the same profit model, ie, google wants large volume sales for ads and LG wants large volume to compensate for smaller net profits per phone. With the next big phone literally always around the corner, to delay sales in any way is very bad for both companies.
shadehh said:
I don't find the price too cheap, they could have easily added 50 bucks more for all I care.
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Then it is too cheap If people are willing to pay $400 or $450, and they sell it for $350, that's too cheap. That's why demand is (and should be!) so high.
I don't think they did this intentionally, they have a great device at a great price and it sold out.
Related
I think many of us (especially us Canadians who are still mostly N7-less) are pretty pissed off at how Google handled the pre-orders. I think many of you would agree that it's a reasonable expectation that pre-orders from the supplier should come before retailers are able to put theirs on the shelf. This is especially reasonable when you consider that we were charged 2-day shipping via UPS without any other alternative from Google. It has also been reported that some Canadians are getting 4-day shipping estimates even though they paid for supposed 2-day shipping.
I know that many of you will probably tell me to stop whining and just suck it up because they didn't break any promise as to the plain writing contractual agreement. But that doesn't mean that there are implicit expectations which should be met in good faith. This is especially true for a company that has a history of catering to its users and still holds the informal motto of "don't be evil".
I know that Google has always been a pretty open company and listened to feedback, and I still trust that they uphold these values. Is there anything we can do as a group of people to voice our opinions directly to them and let them know? I am sure that many of us are also developers hoping to get their first hands on the device as well. And I'm sure that Google would like to keep its developing community happy.
Addendum:
I just wanted to say why I wrote the post. This is was not meant to be a rant. If you re-read the OP, you will see that I am actually looking for a way to collectively voice to Google our discontent. That's because I believe Google to be a high-quality company that listens to its users. And I do WANT to order from Google Play again for the next device, but not before helping them improve their process by vocalizing our disappointments to them.
A rant in itself is useless, but what I am looking for is a way to let Google know where they can improve so we can enjoy a better Play store in the future.
no point of pre-ordering if we are not given any exclusivity ><
Stop whining.
Sent from my Galaxy Nexus using Tapatalk 2
Not mad at all, I am getting what I paid for.
It's funny when people say that they aren't upset that they over paid for a product that they'll get after people that didn't pre-order.
Sent from my Nexus 7
ibopm said:
I think many of us (especially us Canadians who are still mostly N7-less) are pretty pissed off at how Google handled the pre-orders. I think many of you would agree that it's a reasonable expectation that pre-orders from the supplier should come before retailers are able to put theirs on the shelf. This is especially reasonable when you consider that we were charged 2-day shipping via UPS without any other alternative from Google. It has also been reported that some Canadians are getting 4-day shipping estimates even though they paid for supposed 2-day shipping.
I know that many of you will probably tell me to stop whining and just suck it up because they didn't break any promise as to the plain writing contractual agreement. But that doesn't mean that there are implicit expectations which should be met in good faith. This is especially true for a company that has a history of catering to its users and still holds the informal motto of "don't be evil".
I know that Google has always been a pretty open company and listened to feedback, and I still trust that they uphold these values. Is there anything we can do as a group of people to voice our opinions directly to them and let them know? I am sure that many of us are also developers hoping to get their first hands on the device as well. And I'm sure that Google would like to keep its developing community happy.
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awww big baby didnt get his shiny nexus 7 before everyone else *cries*.
Wah. get over it.
Maybe you should launch Angry Birds at them?
I'm a little upset I paid for the shipping from the play store when I could have e just ordered from games top.. Not pay the shipping and get my n7 sooner. It's not that big of a deal for me but everyone will forget later today when they get their devices.
Sent from my SCH-I535 using xda app-developers app
you got/will get it a week after everyone else. how will you manage to live?
Angry is probably too strong, but i'd have hoped (as with pre-ordering anything) that you'd at least get the thing delivered on launch day. Wouldn't expect to get it early necessarily and there are clear commercial reasons why this wouldn't go down well for a product thats being sold via third parties as well as from Google directly. And if the courier is struggling to keep up then its probably Google's fault for apparently giving regional exclusivity to any single company. After all, the likes of Amazon seem to cope quite well using multiple couriers and getting large volume launches of items out on time.
And certainly the communication side of things could've been alot better done than it has been, not to mention the customer services element for those who tried unsuccessfully to can pre-orders a week or more ago.
Isn't this what that OTHER thread is for?
ikn0wagh0st said:
Stop whining.
Sent from my Galaxy Nexus using Tapatalk 2
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infamousjax said:
awww big baby didnt get his shiny nexus 7 before everyone else *cries*.
Wah. get over it.
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Can't tell if trolls or just stupid.
Did either of you even read the OP? He had an extremely valid point. We paid for required two-day shipping, supposedly in an effort to receive our products on or before the day everyone else could receive theirs. Of course this was not guaranteed by Google, but the fact that it didn't happen makes it unlikely that I'll ever preorder another Google product unless they adapt the same philosophy used elsewhere, like Amazon and Apple.
I followed the rumors since the 370T, preordered within minutes of availability, paid extra for mandatory expedited shipping, and it's finally being delivered tonight. Folks simply wandered into stores last week and picked theirs up. That's not how it should work. I'm not whining - I just believe Google should handle things differently in the future.
infamousjax said:
awww big baby didnt get his shiny nexus 7 before everyone else *cries*.
Wah. get over it.
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That's not my point as Jiggavolt has also explained. I would gladly have paid $5 or $10 shipping to get 3-week shipping rather than the 2-day shipping. But since we were required to purchase $20 (Canadian) 2-day shipping (which turned out to NOT be 2-DAY shipping AT ALL), I think it's fair to say that I feel a little cheated. Beyond that, there are implicit expectations that have not really been followed through or at least communicated. Even a simple apology to say that they were a bit slow would satisfy me.
_MetalHead_ said:
Isn't this what that OTHER thread is for?
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No, I'm seeking an avenue to communicate discontent with Google in a collective way.
ibopm said:
No, I'm seeking an avenue to communicate discontent with Google in a collective way.
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Ha! Since you stated that so eloquently, I just can't argue with it
Yeah, I could see being upset, actually. I ended up just calling all of the Gamestop stores within 15 miles (probably 6 of them) before I found one that had one in stock.
I would be angry too, but mainly about the 2 day shipping issue. However, I believe that UPS is at fault here if they cannot deliver within two days, not Google. I did not want to pay for shipping so I picked mine up at Staples on Sunday.
It's easy. Next time Google comes out with another device. DO NOT ORDER FROM THE PLAY STORE no matter what they say. You will get PLAYED again. They named it the PLAY store for a reason.
In my mind, Google has botched the entire process from start to finish.
1. Mystery specs - for the longest time, nobody could figure out if it had MHL or HDMI out, USB OTG, external storage, etc. Even media sites were conflicted on these features.
2. Saying that it will only be available on the Played store when it wasn't.
3. Shipping to retailers FIRST before fulfilling their own pre-orders hoping that retailers will hold them for an unspecified amount of time.
4. Shipping devices in no discernible order (FIFO, LIFO), etc.
5. Shipping 8GB orders first before 16GB, and then 16GB before those that also bundled a case with it.
6. 2 day shipping questionable... existing posted screenshots showing estimated time of delivery of 4+ days confirms this.
7. Canada gets brown back and US gets black back. WTF?
8. No able to cancel orders and no response from e-mails (at least for emails from Canada).
9. No specific launch date except mid-July. It's mid-July already, and some haven't even seen movement on their orders.
10. No explanation from Google over this fiasco.
The only redeeming feature was the price.
I don't know if this is Asus' fault or not, but Google is to blame. I think what Google should have done is hold shipping to retailers until they fulfilled their own Played store pre-orders first. None of this "everyone gets it at the same time" crap... WE OBVIOUSLY DIDN'T ORDER IT AT THE SAME TIME, so why go this route? If retailers don't have stock to sell, they can't sell it. However, if they do and it is taking up space, you can bet somebody is going to break the rule... esp. when there is no specific date to sell it.
The Played store is the premiere store for buying google branded devices. Google should make sure that when you order from there, you are at least guaranteed to get it the same time, if not earlier, than all other retailers at launch. Otherwise it is pointless to pay shipping when you could just walk to your local B&M and buy it right away for the same price - minus shipping. As it stands now, you would be a fool to order from the played store for the next device no matter how exclusive it will be.
The next time around, not ordering devices from the played store will be a good lesson for google.
If Steve Jobs were alive and this was an Apple product, he would have made it right by now. God rest his soul, he's probably laughing in his grave right now.
In the words of Justin Timberlake... Cry me a river.
I can't say I'm exactly thrilled over the situation. I found out Staples has them on the shelf right now. Meanwhile, I've received nothing from Google regarding my pre-order. No status update, no shipping notification, nothing. It stings a little bit to realize I'm paying more to get it later when you factor in the shipping cost... especially when I could have one within 5 minutes since Staples is just down the road...
I'm not exactly angry to go to war with Google over this, but this is definitely some serious food for thought for future purchases. I can't see myself possibly pre-ordering through Google again.
Anyone who pre-ordered with the expectation of receiving it before those who didn't pre-order, had the wrong expectations. I've been involved with many pre-orders and known of many many more. I've never seen one with that expectation.
However, you should expect to receive it on the generally available (GA) date. That's where this release broke down. Whether it's Google or Asus, it doesn't matter. The process failed.
However number 2. When I saw that pre-orders were paying for shipping and taxes, a flag went up for me. I decided to not pre-order as it would be cheaper for me to walk into a store and buy on the GA date. I saw little value in pre-ordering.
I mean, I am not iFan or anything, but all around the world where Nexus 4 was available for purchase was sold out in a blink of an eye.
Is this successful for Google or bad? What do you guys think.
Sent from my GT-N7100 using xda premium
No they just have less units available at launch
Sent from my Nexus 4
Can't say but I doubt it. I'm pretty sure that Google just had WAAAYYYYYY less stock than the iPhone 5! Just a marketing stunt imo
3 of my friends and 2 cousins who have been up since last night sitting infront of their computer, couldn't get theirs. I'm sure there are many more like that out there right now. After Nexus 7, imo Google should have been prepared, maybe should have gone with a solo US launch first and cover the rest of the world after 2 weeks or so. Works for Samsung every single time.
EvoYas said:
3 of my friends and 2 cousins who have been up since last night sitting infront of their computer, couldn't get theirs. I'm sure there are many more like that out there right now. After Nexus 7, imo Google should have been prepared, maybe should have gone with a solo US launch first and cover the rest of the world after 2 weeks or so. Works for Samsung every single time.
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Being in France I think I'd have to say why don't they cover the "rest of the world" first and leave America to last?.... :silly:
hopefully this was just to test the waters to make sure there is a demand before they make more since they are selling these at a loss. hopefully they restore stock before the holidays.
lol, nothing against any other country, just be easier on everyone to not have a bad experience this way. But I must say, this is by far the most popular Nexus Cellphone, LG and Google got this one for sure. I'm happy thou, because it will only get better from here.
DR-Dizzy said:
Can't say but I doubt it. I'm pretty sure that Google just had WAAAYYYYYY less stock than the iPhone 5! Just a marketing stunt imo
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Yep, smells somewhat like a PR-stunt to me. No offense to Google, but such a big company (that makes its money througn market analytics and advertising), not prepared for this huge demand after the success of the N7 and the low-pricing-policy? Hard to think of...
This is all speculation, but they could be after the exact headline of this thread coming to major newspapers tomorrow, certainly not a bad thing in terms of PR.
I personally think, that they made a low amount of devices available at the launch hoping for a sell-out like it has only happened with Apple products. Main stash of devices will be available soon, there has to be some over-stock before the holidays, they won't loose all the possible sales at this time of the year where customers tend to spend the most money on electronic devices.
But as I said, all speculations, no offense. I could be wrong
flx-grafix said:
Yep, smells somewhat like a PR-stunt to me. No offense to Google, but such a big company (that makes its money througn market analytics and advertising), not prepared for this huge demand after the success of the N7 and the low-pricing-policy? Hard to think of...
This is all speculation, but they could be after the exact headline of this thread coming to major newspapers tomorrow, certainly not a bad thing in terms of PR.
I personally think, that they made a low amount of devices available at the launch hoping for a sell-out like it has only happened with Apple products. Main stash of devices will be available soon, there has to be some over-stock before the holidays, they won't loose all the possible sales at this time of the year where customers tend to spend the most money on electronic devices.
But as I said, all speculations, no offense. I could be wrong
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Speculation but the only reasonable logic. Given how slow and how many errors there were, Google is not ready to sell iPhone numbers. I do not believe that much stock was emptied. In either case, hopefully they provide some numbers for us. If they don't, well then I think we can just assume the PR stunt.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Lets wait and watch, I would love to read about this launch and see what everyone is thinking about this. Can't call this a satisfying launch at all but a successful launch from Google's point of view I would say.
Sent from my GT-N7100 using xda premium
Yeah it seems to be a ****ty marketing stunt, might of had a negative impact actually because they've pissed a lot of people off
Sent from my GT-N7100 using Tapatalk 2
Sp does nokia claim for their latest lumia lol but they only put on sale some thousands and not some millions so depends on the stock quantity
flx-grafix said:
Yep, smells somewhat like a PR-stunt to me. No offense to Google, but such a big company (that makes its money througn market analytics and advertising), not prepared for this huge demand after the success of the N7 and the low-pricing-policy? Hard to think of...
This is all speculation, but they could be after the exact headline of this thread coming to major newspapers tomorrow, certainly not a bad thing in terms of PR.
I personally think, that they made a low amount of devices available at the launch hoping for a sell-out like it has only happened with Apple products. Main stash of devices will be available soon, there has to be some over-stock before the holidays, they won't loose all the possible sales at this time of the year where customers tend to spend the most money on electronic devices.
But as I said, all speculations, no offense. I could be wrong
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i guess they did it on reason, everytime apple releases iphone they make huge buzz around the world sold out sold out huge line outside of the store.. AS GOOGLE CANT HAVE HUGE LINE OUTSIDA STORE THEY TRICKED US WITH LESS STOCK AND MAKING SOLD OUT BUZZ. SHUT UP GOOGLE U MORON U LEFT LOADS OF UNHAPPY LOYAL SLEEPLESS CUSTOMERS WHO WERE EAGERLY WAITING ON THE DEVICE.
i doubt they had 500 devices for uk market
stinky73 said:
Being in France I think I'd have to say why don't they cover the "rest of the world" first and leave America to last?.... :silly:
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lol, they effectively did, started in Australia and worked westward to the US.
I find it believable, since they are not pulling off the same sold out stunt with the Nexus 10. It is probably due to the price. All they have to get out there is superior to the GS3 and for $349 unlocked with no contract and whoever that needs a new phone would be crazy not to buy it.
That said, there are not enough geeks to sustain these numbers like the iphone 5 can sustain the numbers. However, 2 million or more geeks all ordering at 9am pst is definitely plausible. But once that 2 million gets theirs then we will see how much staying power the Nexus 4 generates.
This is without a doubt a marketing technique. Watch all the tech articles tomorrow "Google sells out Nexus 4 in .03 microseconds!"
And you'll get ignorant posters with comments like "OMGWTFBBQ Apple took 2 days to sell out! I love Google tehe LMAO OMFG"
even if Google only had 3 phones to sell, and Apple had 3 million
marketing stunt
Exactly, totally a marketing stunt. They want the headlines that the Nexus 4 sold out, that its a hot commodity. That will create more interest, higher demand, and magically in a few days a whole butt-load of units will show up in the play store. It'll be interesting to see if they actually release number of units sold today.
They sold out because they only had like 10 devices available in each region, except the US, where they had like 15 units available...
Yes, I'm bitter.
I'm actually more curious the volume of sales for the first day of release, and if Google will release those numbers.
I gt one for myself!! But ya google sucked!! I feel sorry for you all!! They must have stocked arnd one lakh/0.1 million units in each country!! Thats really bad!! Apple had really done a good job
Simple question: Should Google re-implement the pre-order system?
Hopefully some "people of power" within Google will look at the stats generated from this Poll, and adjust their game plan accordingly.
I personally think the pre-order system is the only way to conduct sales on a Lunch date of a high-demand new product for a several reasons, some of them being:
a) Allows both the Manufacturer and/or Google to accurately gauge the market demand prior to launch, and thus create/plan stock accordingly.
b) Allows accurate shipping times to be predicted based on the volume of orders, rather than playing a "guessing game".
c) Allows a specific amount of Launch Date devices to be in stock to at least meet the demand of some of the "on the day purchases", while still achieving the "sold out effect" marketing scheme, if they want.
d) Consumers are more comfortable being informed with expected wait times for orders; comfortable with the fact that the device is already on pre-order (now it's in the hands of Google to roll out the devices). AND consumers don't have to keep checking a website in order to find out if it's available again or not.
The bottom line is: The pre-order system is a more professional and organized approach to selling a high demand item, from only one online source.
Furthermore, I think that Google Play should start taking orders now for the re-stock of Nexus devices, so that even if it has to put on back-order, at least the consumer knows they're in-line/queue for the device, when it becomes available, no more frequent and unnecessary effort in consistently checking back.
I would prefer it would over refreshing lots
Sent from my HTC EVO 3D X515m using xda premium
google could care less about the stats from an xda post... we comprise of probably less than 0.01% of the buying market for the n4
I think they should!. Thing is.... Pre ordering gives us as the consumer the option to give interest and thus giving Google the information needed to generate a general clue as of demand. At the moment, the only demand they can calculate is site activities.
As its been mentioned all over this forum, both here in the UK & Internationally. Google, has really shown themselves to be very amateurish on how they have conducted there orders and allowing the customer to show interest in purchasing there products.
Poorly managed I hear you ask?!... Its been a complete embarrassment for such a big company!.
Sent from my LG-P990 using xda premium
Lock up peoples money before every delivering a phone? Of course they should. It's a good business model
nba1341 said:
Lock up peoples money before every delivering a phone? Of course they should. It's a good business model
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Well if you want the device, you want the device. You're going to pay either now or later, doesn't make a different.
Better to be informed and secure that your device is on order and not "up in the air".
norazi said:
google could care less about the stats from an xda post... we comprise of probably less than 0.01% of the buying market for the n4
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dont know about that. they dont even advertise. most people i know dont even know google makes devices. for that matter android lmao. i bet most of the buyers were from xda such as myself
Except that it is not legal to sell something a product that you do not have in hand.
---------- Post added at 03:07 PM ---------- Previous post was at 03:06 PM ----------
Oh ya xda website during launch was almost crashing and not Google huh?..... didn't know xda had better servers.
nba1341 said:
Lock up peoples money before every delivering a phone? Of course they should. It's a good business model
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For something like nexus 4 I would definitely put down my money even it was 6 months before shipping.
It should make a eu play store devices... thre are no custom between states in europe, why is only in 5 countries ._.
There was problems when they did preordering before however there was only really 2 problems they needed to fix rather than abandoning preorders completely.
First the problem with the nexus 7 was that as orders came in it didn't change the estimated delivery timescale. If the site updates the estimate even if it gets to be weeks at least you know what to be expect. How hard is it to say we have x thousand for release, y thousand a week later and update the estimate accordingly as ordered are placed.
Secondly the other problem was they ended up sending out newly placed orders immediately while seeming to forget about those that preordered. This is something that should have been fixed quite easily by simply fulfilling orders in the correct order.
I agree that if they did preordering properly it would be better than the current system.
Sent from my Nexus 7 using Tapatalk 2
gbroon said:
There was problems when they did preordering before however there was only really 2 problems they needed to fix rather than abandoning preorders completely.
First the problem with the nexus 7 was that as orders came in it didn't change the estimated delivery timescale. If the site updates the estimate even if it gets to be weeks at least you know what to be expect. How hard is it to say we have x thousand for release, y thousand a week later and update the estimate accordingly as ordered are placed.
Secondly the other problem was they ended up sending out newly placed orders immediately while seeming to forget about those that preordered. This is something that should have been fixed quite easily by simply fulfilling orders in the correct order.
I agree that if they did preordering properly it would be better than the current system.
Sent from my Nexus 7 using Tapatalk 2
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I love how your solution solving procedure is the solution itself... lol
How did you come up with 4? 4.
Over 90% so far agree that they should re-implement pre-ordering. Good stats so far
MatAuc12 said:
Except that it is not legal to sell something a product that you do not have in hand.
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Haha says who?
Honestly, I would vote that Google leave the ordering/shipping business all together. They can still make great devices, but launch after launch, Google has proved that they just can't get a clue. If Amazon.com can give me free two day shipping on a 15 pound medicine ball and charge me $30, I think that Google should be able to successfully launch 5, yes 5 new products at the same time. And remember, this is not the first F'd up launch. Pre-orders for the N7 didn't go so well either.
Personally, I will stay with the Nexus line far into the future, however, no longer will I be purchasing from Google directly.
And PS, their ordering web site look like it is from 10 years ago, doesn't provide barely any useful information, and sometimes doesn't even get updated until after the even has happened (IE, someone receives and order even though their order says "Pending"). This is from the same company that created an app that can zoom all over the world and show us down to 100 feet what a street in, say, China, looks like.
Nah screw that. I like instant gratification, and want my stuff as soon as its announces.
plinkous said:
Haha says who?
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Someone who knows more than you apparently.
BakaPhoenix said:
It should make a eu play store devices... thre are no custom between states in europe, why is only in 5 countries ._.
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I think google likes EU custumores buy million of Apple devices. And Apple thanks.
Google = :angel:
Google royally screwed up the launch, everyone can agree with that. Google should implement a preorder system and like you said allowed people to secure their place in line.
Even Apple allows people to do that via carriers (Rogers in Canada allowed people to pre-order). Looks like there's a lot Google needs to learn before they get this right as their Nexus 7 launch wasn't that good in the first place.
deltatux
deltatux said:
Google royally screwed up the launch, everyone can agree with that. Google should implement a preorder system and like you said allowed people to secure their place in line.
Even Apple allows people to do that via carriers (Rogers in Canada allowed people to pre-order). Looks like there's a lot Google needs to learn before they get this right as their Nexus 7 launch wasn't that good in the first place.
deltatux
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Agreed.
Google does subsidize the Nexus line. There was an argument a few weeks back about if google subsidizes it's nexus here it is
"We already recognize that the company is likely subsidizing their own pricing on the Nexus 5 at $349 while the carriers are selling it off contract for $100 more. "
http://9to5google.com/2013/11/15/ed...-is-to-out-nokia-nokia-and-its-going-to-work/
I'm sure Google make money from each device sold.
Cell companies make money, they make high MSRP, so make even more money. It is what they do.
jimmyjoebob said:
I'm sure Google make money from each device sold.
Cell companies make money, they make high MSRP, so make even more money. It is what they do.
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Did you read the article? Google is not trying to make money from the hardware in nexus or Motorola it's about the software and ad sales and search engine proliferation
That's not proof of anything. It's one guy's opinion that Google is "likely" subsidizing them.
How much do you think it costs to build a smartphone? You're looking at maybe $200-$250 for material costs and then a bit for marketing. When Apple (for example) sells someone a 64gb iPhone for $849, there's roughly $600 of pure profit worked into that price. The only difference with the N5 is that Google is selling the phones basically at cost rather than artificially inflating a $200 bill of materials with a bunch of profit. There's no "subsidizing" going on.
maxpower7 said:
That's not proof of anything. It's one guy's opinion that Google is "likely" subsidizing them.
How much do you think it costs to build a smartphone? You're looking at maybe $200-$250 for material costs and then a bit for marketing. When Apple (for example) sells someone a 64gb iPhone for $849, there's roughly $600 of pure profit worked into that price. The only difference with the N5 is that Google is selling the phones basically at cost rather than artificially inflating a $200 bill of materials with a bunch of profit. There's no "subsidizing" going on.
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In other words you just proved me correct. If a phone costs 250 to build the other costs would be more than 100 dollars and therefore the point is not to make a profit on nexus and now Motorola's hardware ( which neither have ever brought a profit) it is to proliferate google services and Ad revenue. All the while giving the consumer the affordability in cheaper phones while increasing their reach with their services.
AndreaCristiano said:
If a phone costs 250 to build the other costs would be more than 100 dollars
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That's pure speculation on your part unless you've actually seen Google's financial data. I really don't think that marketing costs for the N5 add up to more than 100 bucks per phone. What other costs are you taking into consideration?
I agree, it's just an opinion.
However, Google's Motorola phone effort is more likely trying to kill the competition (Apple, Samsung, etc) by lowering prices while maintaining state of the art performance. Samsung sees the writing on the wall and is trying to establish an OS, app and tune market, etc.
If the components cost x and the phone sells for y, there is a huge missing piece, a few actually. Development costs, qa, regulations, etc.
In the case of android, and especially the nexus line software development is nill. the Dev was going to happen regardless the nexus. Drivers, and things like that of course aren't free, so there is that software and hardware integration.
Anyway, until someone posts the bom for the phone parts it's hard to even guess, even then it is a guess cause no one is going to release the Dev costs.
Sent from my Nexus 10 using Tapatalk 4
maxpower7 said:
That's pure speculation on your part unless you've actually seen Google's financial data. I really don't think that marketing costs for the N5 add up to more than 100 bucks per phone. What other costs are you taking into consideration?
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First off it's not speculation. We're working on your numbers 250 for the cost of production for a phone. Being sold at 350 that's 100 dollars. That hundred dollars doesn't cover the advertising, the web presence on the sites, shipping and handling in the sales process, supprt teams for customer service, etc etc there are many costs incurred that the average person doesn't realize. Let's not forget the R&D to make the phone even if it is based off another there was still R&D. In the end it averages out to much more than 100 dollars. Ps it's pretty well known that nexus devices have not made google money and once again it's about the services not the hardware. Example why does iOS have every google app available to expand its reach and increase profitability. If it really wanted android hardware to be the main focus google apps would be android only
TiltedAz said:
I agree, it's just an opinion.
However, Google's Motorola phone effort is more likely trying to kill the competition (Apple, Samsung, etc) by lowering prices while maintaining state of the art performance. Samsung sees the writing on the wall and is trying to establish an OS, app and tune market, etc.
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Totally on the right track :good:
Are you really using an opinion based article as concrete proof of a company's business plan?
samagon said:
If the components cost x and the phone sells for y, there is a huge missing piece, a few actually. Development costs, qa, regulations, etc.
In the case of android, and especially the nexus line software development is nill. the Dev was going to happen regardless the nexus. Drivers, and things like that of course aren't free, so there is that software and hardware integration.
Anyway, until someone posts the bom for the phone parts it's hard to even guess, even then it is a guess cause no one is going to release the Dev costs.
Sent from my Nexus 10 using Tapatalk 4
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Although actual figures will not be released educated guesses will obviously bring to realization that 50-100 in profit per phone is not viable
One I'm not using it as proof per se but it is a logical conclusion. I mean have none of you taken business courses in school and or own a business? I did and still own a business. If mine or any other business ran on the supposed razor thin margins that these phones bring to google they would be closed. It's obvious that the focus is on the means that the phones provide google not the phone it' self
Its basically the same principle as giving android away for free Google makes its money off of the services that are within android and its ads.
Sent from my Nexus 5
AndreaCristiano said:
Google does subsidize the Nexus line. There was an argument a few weeks back about if google subsidizes it's nexus here it is
"We already recognize that the company is likely subsidizing their own pricing on the Nexus 5 at $349 while the carriers are selling it off contract for $100 more. "
http://9to5google.com/2013/11/15/ed...-is-to-out-nokia-nokia-and-its-going-to-work/
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This article means nothing. The phone isn't sold at a loss or even to break even. Now that's my opinion which holds as much stock as this guys opinion
>^.^< Sent from meow nexus5
Your opinion is illogical and doesn't make sense. Just because you believe something to be true doesn't make it so. Also just because Google sells the phone at a loss does not make the phone any less stellar nor does i t make Google inferior. Quite the contrary it makes them quite intelligent because the risk reward is heavily in their favor. Loss of a few million to make a few billion is always smart
Sent from my Nexus 5
AndreaCristiano said:
One I'm not using it as proof per se but it is a logical conclusion. I mean have none of you taken business courses in school and or own a business? I did and still own a business. If mine or any other business ran on the supposed razor thin margins that these phones bring to google they would be closed. It's obvious that the focus is on the means that the phones provide google not the phone it' self
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Have you taken any introductory writing courses in school? If you did you would know you can't cite opinion based articles as fact.
When did I ever say it was fact? No where did I state it was fact. I stated and a few have concurred that it is an educated guess by looking at the numbers. So please unless you have something to contribute don't put words into my mouth
Sent from my Nexus 5
AndreaCristiano said:
First off it's not speculation. We're working on your numbers 250 for the cost of production for a phone. Being sold at 350 that's 100 dollars. That hundred dollars doesn't cover the advertising, the web presence on the sites, shipping and handling in the sales process, supprt teams for customer service, etc etc there are many costs incurred that the average person doesn't realize. Let's not forget the R&D to make the phone even if it is based off another there was still R&D. In the end it averages out to much more than 100 dollars. Ps it's pretty well known that nexus devices have not made google money and once again it's about the services not the hardware. Example why does iOS have every google app available to expand its reach and increase profitability. If it really wanted android hardware to be the main focus google apps would be android only
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I'm well aware of Google's intent with the Nexus program and the fact that they don't make any money off it. My point is that you couldn't possibly know Google's costs associated with building and selling the phone, so everything you're saying is speculation.
I don't have any hard data either, so I could very well be proven wrong. I'm just saying that the article in the OP doesn't prove anything.
No proof positive no. It does lend credence to those whom are like minded and realize that the nexus program and now Motorola are about two things the proliferation of Google services and lowering costs of the competitions phones. All the while operation at a loss for these programs to further the growth in its real mainstay and money making programs search ads etc. I started this thread because some people do not want to see or admit the obvious and for some reason think that it is heresy to even suggest these things
Sent from my Nexus 5
Why do we have to endure weeks of waiting for the release of a new Samsung device when it has been announced? All those people at the unpacked event waving the Note 4 and Edge around on stage or within the experience stands make me jealous but also make me angry.
I never see why the phones/devices cannot be on the shelves within a week of an announcement for contract free purchases. I understand there might be negotiations with carriers but why stop those with the cash in their hands?
I also would love to know who decides on which country gets a certain device and when.
Samsung is particularly bad at this. They drag their heels with pricing, release dates and availability. Surely this can be all in place prior to their events.
It's not wrong, you're right!
Apple does very well
I know. How long does it take to mole the circuit board, etc?
Its potential for cash cow. People say Oct 5th for T-mobile. Thats 4 weeks too long.
This is one thing Apple actually does very well. Release date generally follows announcement by less than 2 weeks. Pre-orders start just a few days after the announcement.
It is very annoying. I wish they'd just wait to announce until they're closer to release. Who cares if it leaks during production? Samsung isn't as bad as LG tho, they are terrible.
This article is another reason why the wait is irritating. http://www.gsmarena.com/nvidia_files_a_patent_lawsuit_against_samsung_and_qualcomm-news-9564.php
Samsung is terrible at this. Apple has almost always released within earshot knowing the hypetrain is still there. By the time Note 4 arrives iPhone6 will be on shelves. Noone outside the geekworld is hyped about a Note 4. Even casuals know a new and bigger iPhone are coming. After the S5 dissaponting sales you'd think Samsung would pull out all stops.
Shame, they could be taking advantage of the earlier announcement over apple but they're going to just let apple rake in the earlier pre orders.
for one, it's pretty obvious they need time to produce hundreds of thousands of them first., on top of that, each carrier needs time to receive the units and to do their own testing and get samsung to load things on to them, firmware,modems,etc..
surely if they were available right after announced that would mean the device was already in productions many weeks prior and shipped/stocked at all retailers before hand.. this wouldn't make sense..
this is just standard on all electronic and if you ever bought any other piece of electronic in the past, you would have known this is normal practice to announce and then begin shipping out to retailers.
zergslayer69 said:
Shame, they could be taking advantage of the earlier announcement over apple but they're going to just let apple rake in the earlier pre orders.
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preorders are already open on the sprint website and have been for a couple days http://www.sprint.com/landings/samsung_note4/index.html?ECID=vanity:galaxynote4
blame the carrier if yours isn't available for preorder yet.
tft said:
for one, it's pretty obvious they need time to produce hundreds of thousands of them first., on top of that, each carrier needs time to receive the units and to do their own testing and get samsung to load things on to them, firmware,modems,etc..
surely if they were available right after announced that would mean the device was already in productions many weeks prior and shipped/stocked at all retailers before hand.. this wouldn't make sense..
this is just standard on all electronic and if you ever bought any other piece of electronic in the past, you would have known this is normal practice to announce and then begin shipping out to retailers.
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Well I already stated that I understood why there was a delay for carrier testing but I am talking about those who wish to buy outright. And if Apple and HTC can get their stock out shortly after announcements then why can't Samsung? Saying this is normal practice does not make it acceptable.
The devices shown at the launch were not prototypes, the production process has already begun and could have been stepped up prior to the launch.
Also, it still does not answer the question on pricing, release dates and country availability (for carrier free devices) these things need to be finalised before launch or very shortly after. In my opinion it's all just a tactic to build up some sort of hype
tft said:
blame the carrier if yours isn't available for preorder yet.
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Preorder is not the same thing. I only see registration for email alert. Same as T-mobile.
I find it strange that Cellphone carriers do not even concentrate in advertizing for the release of the Note 4.
This is why its nice not having carriers mess and install a bunch of bloat. I don't think carriers mess around with iPhones and install their software on it, so less time wasted on things you don't need or care about. Just get the product out and sell it.
Anyways, just poor planning really, a month is a long time in the tech world and consumer electronic hype wears off fairly fast when something else new and shiny comes out in between then.
apprentice said:
Saying this is normal practice does not make it acceptable.
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People love hyperbole I guess. If it is 'unacceptable' to you then buy an iPhone or HTC product.
Samsung can release its phone any dang time they feel like it - that's their business. If you don't like it, you can not buy it - that's your business.
JasonJoel said:
People love hyperbole I guess. If it is 'unacceptable' to you then buy an iPhone or HTC product.
Samsung can release its phone any dang time they feel like it - that's their business. If you don't like it, you can not buy it - that's your business.
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Well duh.. Thanks for explaining that, I feel so enlightened now.
My point of this post is for debate as to why it happens. We the consumers are entitled to complain. I am looking for logical answers not "If you don't like it buy something else" it's not bringing much to the table.
Thats why i am getting the Iphone 6 over the Note 4, it'll be available sooner and i need a high end phone bad. Good thing is ill be able to sell the iphone 6 at a great price and pick up the note 4 when its out.
apprentice said:
Well duh.. Thanks for explaining that, I feel so enlightened now.
My point of this post is for debate as to why it happens. We the consumers are entitled to complain. I am looking for logical answers not "If you don't like it buy something else" it's not bringing much to the table.
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There is no answer other than that is how samsung chooses to do it.
Could they hold the announcement closer to the physical release? Yes, of course they could. They just prefer to do it this way, for whatever marketing reason.
If the marketing people thought it was strategic to announce closer to physical release, they would. But clearly they don't.
If Samsung "should" copy something apple does, its their method of announcing and SHIPPING a product very quickly post launch. That is their only major issue. Why allow other OEM's to get product out the door and lose sales and yes they do lose sales and now that apple is going big and bigger on their phones next week with a launch before the Note 4 hits stores that is a big deal and some would be Note 4 buyers will get a 5.5" iphone instead, (dumb move, but it's their choice).
I fully agree with the OP and carriers are very likely the issue. Negotiations would likely have been done already, in the US anyways its likely more about last minute bloatware and who has a "bigger" tower than anything else.
I blame Verizon, for everything lol.
Apple has more control over the carriers.
Apple has more control over the carriers and the supply chain, that is why their rollouts are quicker.
iPhone 6 on the 19th
I thought this thread would be exploding with comments about how Apple can do it in less than 2 weeks.
Anything over 30 days is crazy. The battery life on my Note 2 fading away, I've been eligible for an upgrade for months.
Now that I know the specifics of the Note 4 it has given my a chance to look at other phones S5, G3, M8 or wait for Nexus X.
The longer I wait the less likely that I'll make an 'impulse buy' I'm still excited about the Note 4 but I'm weighting the cost vs features.
What's up with the pre order pages on Samsung.com and Sprint.com? Did I actually pretty order or was it just an email notification? I didn't even receive an email confirmation.