Phone will not recognize sim/ imei "Unknown"/ baseband "Unknown"? *Updated*
Updated title because problem has now changed.
current problem--
Phone is stock, randomly stopped getting signal factory reset phone using keypad, now phone will not recognize sim card, the imei is blank and the baseband is unknown. Tried reseating the sim, and powering on off.
initial problem--
After having a problem free note for some time now it randomly stopped working. I cannot make a call/ text or use data but the wifi works and the phone functions outside of those uses. When making a call I get various errors in the form of Mobile network not available/ Not registered on network and when i go into mobile networking settings> network operators it takes a while when searching and tells me to either try again later or gives me a message "error while searching for networks." When i take the sim out all together I get bars of service but when the sim is in it either gives me a circle with a line through it or a empty signal bar triangle.
I called straight talk customer support as i thought it was a problem with the service and they told me I had a bad sim card. I have since checked the sim in another phone and it works fine. I have tried multiple working sims in other phones and no luck in mine. The phone appears to be recognizing the sim as the apn settings are adjusting based on what sim i put in. I have tried to take out the battery, take out the sim, factory restore but nothing seems to work. I have also checked the imei number online to see if it was blocked or something and it said it was not. I took it to a local phone repair shop but after toying around with it for a hour they didn't know what was wrong, so here i am, hopefully someone can point me in the right direction. thanks.
May be the phone is network locked. is it asking for some kind of key or pin anytime or when restarting the phone?
where did this begin to happen?
nokiamodeln91 said:
May be the phone is network locked. is it asking for some kind of key or pin anytime or when restarting the phone?
where did this begin to happen?
Click to expand...
Click to collapse
No, its not asking for anything. I was like 10 miles from my house when it began happening and has continued since I got home.
have you tried changing modems?
nokiamodeln91 said:
have you tried changing modems?
Click to expand...
Click to collapse
Changing modems? I am not familiar with what that means?
http://forum.xda-developers.com/showthread.php?t=1645202
After doing a factory reset using the keypad, *2767*3855#, it now says it doesn't recognize my pin and when i type *#06# IMEI comes up with nothing after it. Also, my baseband is now unknown. Is my imei corrupted or something?
Are you on a custom ROM...do you have imei backup... did you try to reseat the sim card
Sent from my GT-N7000 using Tapatalk 2
asf58967 said:
Are you on a custom ROM...do you have imei backup... did you try to reseat the sim card
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
everything is stock, I have tried taking the sim out and putting it back in. it was recognizing the imei, sim and baseband prior to the factory reset I just wasn't getting a signal. now it doesn't seem to recognize anything.
Possibly a bad sim.. you should try a friends att dim and see what happens
Sent from my GT-N7000 using Tapatalk 2
asf58967 said:
Possibly a bad sim.. you should try a friends att dim and see what happens
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
I know the sim isn't the problem as it works in another phone.
You may want to try flashing stock GB with PC Odin...then with stock GB recovery do a factory reset.
Don't do anymore factory resets if your on ICS and completely stock - you will kill your device...see the brick bug sticky
Sent from my GT-N7000 using Tapatalk 2
josh3336 said:
I know the sim isn't the problem as it works in another phone.
Click to expand...
Click to collapse
when you go to settings> about phone > dont you see IMEI ?
nokiamodeln91 said:
when you go to settings> about phone > dont you see IMEI ?
Click to expand...
Click to collapse
It says "Unknown"
go to /efs and see if you have all the data.. should be about 5MB folder
asf58967 said:
You may want to try flashing stock GB with PC Odin...then with stock GB recovery do a factory reset.
Don't do anymore factory resets if your on ICS and completely stock - you will kill your device...see the brick bug sticky
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
I am using stock and using ICS , whoops, thanks for the information.
nokiamodeln91 said:
go to /efs and see if you have all the data.. should be about 5MB folder
Click to expand...
Click to collapse
I'm assuming i have to root my phone in order to look at this folder? I'm looking into this now.
yes.
when restarting phone do you get the password prompt for the sim pincode, could be sim is not registered?
Anyways a stock phone should not do this. Its a case for customer service to fix efs. That appears to have instantaniously corrupted(!) first case I have ever seen of this.
Almost cannot believe it.
Without sim, is the imei there? I am suspecting your emei was gone before which you never noticed then. Is it even a new phone?
note rooting might void warrantee, so be careful
Sent from my GT-N7000 using Tapatalk 2
nokiamodeln91 said:
yes.
Click to expand...
Click to collapse
I used es file explorer and within the efs folder there were 5 mb worth of files.
Related
Hope Someone can help.
I had a problem with my Samsung galaxy s i9000 and i was told to flash it using Odin, i downloaded the files from sam firmware and put android 2.3 onto it, when it had completed the phone will not get a service, everything else works fine and it reads the sim card and the contacts etc it just wont connect to network?
Can anyone help?
Thanks
Josh
Does it work wireless ?
Does it get phone network, or both data and phone services are unavailable ?
Do you have in wireless and network settings under mobile network the "use data packet" switched on ??
Did you try with a sim from another operator just to see if it's a matter of specific operator settings ?
I got italian language, maybe settings name are a bit different from the ones i mentioned, but that's the concept.
Bye
gbnz said:
Does it work wireless ?
Does it get phone network, or both data and phone services are unavailable ?
Do you have in wireless and network settings under mobile network the "use data packet" switched on ??
Did you try with a sim from another operator just to see if it's a matter of specific operator settings ?
I got italian language, maybe settings name are a bit different from the ones i mentioned, but that's the concept.
Bye
Click to expand...
Click to collapse
all that works fine and i haven't tried a new sim card as i do not have another sim card to try but i thought that if it was that problem the phone would not start as it would ask you for a network lock code? it is really annoying. ]
thanks
Check your imei dont post it here just check it is correct. hopefully you havent trashed your efs folder
Sent from my GT-I9000 using XDA App
android Josh123 said:
Hope Someone can help.
I had a problem with my Samsung galaxy s i9000 and i was told to flash it using Odin, i downloaded the files from sam firmware and put android 2.3 onto it, when it had completed the phone will not get a service, everything else works fine and it reads the sim card and the contacts etc it just wont connect to network?
Can anyone help?
Thanks
Josh
Click to expand...
Click to collapse
Check if your IMEI is correct, you find it under settings, about, status.
Your correct IMEI is on a sicker under the battery.
Edit: to late ; )
/qsec
stierney said:
Check your imei dont post it here just check it is correct. hopefully you havent trashed your efs folder
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
I have typed the code into the phone and the IMEI number that pops up is the same as the one on the back of the phone underneath the battery.
Thanks
Ok well thats good news. Can ya make phone calls?
Sent from my GT-I9000 using XDA App
android Josh123 said:
I have typed the code into the phone and the IMEI number that pops up is the same as the one on the back of the phone underneath the battery.
Thanks
Click to expand...
Click to collapse
Was it the same problem with the service before you flashed it?
What rom did you flash?
/qsec
stierney said:
Ok well thats good news. Can ya make phone calls?
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
nope when i try and make a phone call or send a text it says "mobile network not available"
mmmm....
are you sure you downloaded the correct rom ? I mean there are different roms for different countries.
While you just reflashed, why dont you go back to original stock rom or to a stable one (one i remember is JPY_JPY_JPY) just to see if everything works fine ?
Anyway....which was the problem you had that required you to flash with odin ??
Yeah you prolly downloaded a rom fir another region if your imei is in tact and ya vant even make calls. If you can make calls and just cant use data then the rom doesnt have your apn settings and you will have to add them manually.
Sent from my GT-I9000 using XDA App
qsec said:
Was it the same problem with the service before you flashed it?
What rom did you flash?
/qsec
Click to expand...
Click to collapse
Nope before it was flashed it wouldn't read the sim card but i was told that flashing it will solve it and now it does read the sim card but it will not get a service and the phone was 2.2 and i flashed it to 3.3 gingerbread.
Thanks
Post your Country and network operator also the Rom ya downloadef and where ya downloaded from.
Sent from my GT-I9000 using XDA App
stierney said:
Post your Country and network operator also the Rom ya downloadef and where ya downloaded from.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
I am in
England
Im on Network 02
the rom i downloaded was from samfirmware
"I9000XWJVB ## 512.PIT 2.3.3 2011 April 8 CSC = I9000XEEJV3" thats all the imformation about the rom
thanks
android Josh123 said:
Nope before it was flashed it wouldn't read the sim card but i was told that flashing it will solve it and now it does read the sim card but it will not get a service and the phone was 2.2 and i flashed it to 3.3 gingerbread.
Thanks
Click to expand...
Click to collapse
Have you bought it used with this problem?
If so there is a chance that the IMEI is reported stolen and blocked at the service provider.
/qsec
qsec said:
Have you bought it used with this problem?
If so there is a chance that the IMEI is reported stolen and blocked at the service provider.
/qsec
Click to expand...
Click to collapse
No, i got the phone for Christmas and it was fine until it would not read the sim card and then i got told to flash it with Odin and that should fix the problem and it did the phone will not read the sim card and that problem is not there anymore but there is a new problem since flashing and it wont connect to a service
thanks
android Josh123 said:
I am in
England
Im on Network 02
the rom i downloaded was from samfirmware
"I9000XWJVB ## 512.PIT 2.3.3 2011 April 8 CSC = I9000XEEJV3" thats all the imformation about the rom
thanks
Click to expand...
Click to collapse
That is the wrong one for UK. Use XXJVK instead and you will be fixed.
midas5 said:
That is the wrong one for UK. Use XXJVK instead and you will be fixed.
Click to expand...
Click to collapse
Used this firmware and the fault is still there anything else it could be?
thanks
Factory reset, flash a different rom, factory reset. Not all flashes are totally successful, this should help
Sent from my GTI9000 using XDA App, gingerbread 2.2.3 jvk rooted, ADW launcher + gingerbread theme
android Josh123 said:
Used this firmware and the fault is still there anything else it could be?
thanks
Click to expand...
Click to collapse
Try to test another sim-card.
It could be that easy, even if it seems to work a bit.
/qsec
Hi, I'm hoping you can help. Total noob so please bear with me.
I got a Si9000, it says it is unlocked.
When putting in sim card I got data network not available error.
Installed S1_Odin_20100512.pit
In PDA option I put in code_i9000XXJVS_CL565837_REV03_USER_LOW_SHIP.tar
For phone option I put in modem_i9000XXJVS_REV_00_CL1059471.tar
For CSC option I put in GT-i9000-CSC-MULTI-OXAJVS.tar
After I was told to type in *2767*3855# to reset phone.
Phone has been updated to 2.3.5, but now getting not able to connect to network error. It says mobile network unavailable. Any Ideas?
Thanks
have you checked that you have the correct settings for the network you want to use and also check that you have a valid IMEI number
slow--welder59 said:
have you checked that you have the correct settings for the network you want to use and also check that you have a valid IMEI number
Click to expand...
Click to collapse
Thanks for replying
Yes, the phone is shows the network, but when you try to select it, it says unable to connect.
I just checked there, and the IMEI number is valid
The files are in the right place, so nothing wrong there. Is wifi working?
snapper.fishes said:
The files are in the right place, so nothing wrong there. Is wifi working?
Click to expand...
Click to collapse
Yep, but wifi is the only thing thats working. No data or mobile network, no GPRS either
Which network are you with and what settings do you have in APN ?
Would recommend ...flashing Rom and Re-Rooting*
I am wondering if it's just something in the connection settings. When I went to Japan last year I had to fiddle with something in the settings before I could pick up signals. It was in mobile networks. I think you can select cdma or something like that.
Sent from my Nexus 4 using Tapatalk 2
EwOkie said:
Which network are you with and what settings do you have in APN ?
Would recommend ...flashing Rom and Re-Rooting*
Click to expand...
Click to collapse
Im with Go Conquer in Ireland, actually brought the phone to a shop to be unlocked, as it was Vodafone, but they said it already was unlocked. They have their settings up on their website so I have entered them.
I'm going to try putting it back to its original settings again, and rooting it again, do you think that might be it? Ill also try the cdma settings.
Thanks to you both
Follow my Guide below to flash Rom and then Root it
Why did you go to a shop to unlocked it ...theres apps on here free??
Did you manage to get it right again? I'm having the same issue as you do. I did a factory reset with cwm and now when I enter the sim card it doesnt connect to network or 3g. Wifi does work. I am on original rom 2.3.5 and I dont know what to do. I tried a other sim and that didnt work either. Please advice. Thank you.
happybeat said:
Did you manage to get it right again? I'm having the same issue as you do. I did a factory reset with cwm and now when I enter the sim card it doesnt connect to network or 3g. Wifi does work. I am on original rom 2.3.5 and I dont know what to do. I tried a other sim and that didnt work either. Please advice. Thank you.
Click to expand...
Click to collapse
Try to flash in odin without sim and put it later when it boots
Sent from my GT-I9000 using XDA Premium 4 mobile app
happybeat said:
Did you manage to get it right again? I'm having the same issue as you do. I did a factory reset with cwm and now when I enter the sim card it doesnt connect to network or 3g. Wifi does work. I am on original rom 2.3.5 and I dont know what to do. I tried a other sim and that didnt work either. Please advice. Thank you.
Click to expand...
Click to collapse
Are you sure to have flashed ROM with proper CSC bandwidth for the region where you live?
Hi,
Thank you all for replying! For some unknown reason the phone works. I left it a day off and then I powered it up again and it worked. So I dont know how but thank you guys for replying!
Grtz,
Happybeat
Can someone please help?
Few days ago my phone stopped recognizing sim cards. No mather what I've tried, it still won't work.
It's acting like there's no sim card inserted.
IMEI is still there
I would appreciate any help.
I posted a picture of the problem.
janjevac said:
Can someone please help?
Few days ago my phone stopped recognizing sim cards. No mather what I've tried, it still won't work.
It's acting like there's no sim card inserted.
IMEI is still there
I would appreciate any help.
I posted a picture of the problem.
Click to expand...
Click to collapse
Well, I'm not sure about the problem; if you are on a custom rom, it might be because of that, or incorrect flashing. Try using another ROM, and if problems persists try Stock ROM meant for your region. (it might be possible that you flashed a ROM for a different region and because of that you might have a problem..)
AND NEVER POST YOUR IMEI NUMBER ONLINE.
http://forums.meteor.ie/t5/Unlocking-Codes/Never-post-your-IMEI-number-on-the-web/td-p/36899
DeathMetal King said:
Well, I'm not sure about the problem; if you are on a custom rom, it might be because of that, or incorrect flashing. Try using another ROM, and if problems persists try Stock ROM meant for your region. (it might be possible that you flashed a ROM for a different region and because of that you might have a problem..)
AND NEVER POST YOUR IMEI NUMBER ONLINE.
http://forums.meteor.ie/t5/Unlocking-Codes/Never-post-your-IMEI-number-on-the-web/td-p/36899
Click to expand...
Click to collapse
Thanks for the advice about IMEI number, i didn't think of that because i went crazy because my phone doesnt work.
I'll try with stock rom.
I flashed original stock rom on the device, but the problem remains. Does anyone know the solution, I am going crazy
Sent from my ST26i using xda premium
pop your sim card out for 15 min. then put it
back in your phone.
In the second pic it is clearly showing 1 bar of signal
So how can you say sim is not being detected
No way out here
dheeraj (dhlalit11) said:
In the second pic it is clearly showing 1 bar of signal
So how can you say sim is not being detected
Click to expand...
Click to collapse
Did you notice the the SIM symbol with question mark inside it?
The phone acts like there is no SIM card inserted when it is inside all the time.
pryerlee said:
pop your sim card out for 15 min. then put it
back in your phone.
Click to expand...
Click to collapse
Thanks for the advice, but that didn't work. I tried several SIM cards. Same thing every time.
have a read tho these answers, maybe you'll find a solution http://bit.ly/17Ku2cc
Okay, I posted this question in the I9300 Q&A section by accident (was a bit distraught, didn't read the section title properly), but for some reason a mod appears to have deleted the thread instead of moving it, so here it is again in the correct section.
So after using my I9305 for about 8-9 months now, I woke up this morning to find my phone nonoperational. The phone requests on boot a "SIM network unlock PIN". If this window is dismissed, the pulldown notifications drawer states "Invalid SIM card" with subtitle "Network locked SIM card inserted". Quick Googling reveals that these notifications and errors typically show that a phone is locked to a specific carrier. Now that's understandable, but this phone is unlocked, and I hadn't even taken the SIM card out until this error occurred. The SIM card works just fine in another phone.
I've tried rebooting the phone (first port of call), and using the code *#197328640# in the dialer to SIM unlock as per this post (but I didn't have "[4] NW LOCK NV Data INNITIALLIZ" as an option). I tried using "busybox chown 1001:1001 /efs/nv_data.bin" in terminal emulator as root, after seeing this post, but it came with an error of "chown: /efs/nv_data.bin: NO such file or directory". So... how bad do things look? And no... I don't have a backup of my efs. =[
Click to expand...
Click to collapse
Since then, I also tried *#06# in the dialer, and my IMEI is intact.
Try another sim first
JJEgan said:
Try another sim first
Click to expand...
Click to collapse
Nope, no dice.
Are you totally stock rom or custom?
Stock standard 4.1.2, with CF-Auto-Root.
KayDat said:
Stock standard 4.1.2, with CF-Auto-Root.
Click to expand...
Click to collapse
Maybe try flash a stock pre-rooted rom by lriquidperfection with odin and try the *# again?
Tried various different stock ROMs and factory resets, nothing.
You need to flash a 4.1.1 ROM, or at least a modem from such a ROM.
Sent from my GT-I9305 using xda app-developers app
Tried flashing several 4.1.1 stock ROMs, no luck either.
try to clean pin battery (on the battery not connector battery on the phone) and clean your sim card (used pencil eraser)
look your sim card have missing gold pin/gold line or not?
hrcell said:
try to clean pin battery (on the battery not connector battery on the phone) and clean your sim card (used pencil eraser)
look your sim card have missing gold pin/gold line or not?
Click to expand...
Click to collapse
Not sure why doing anything with the battery would be in any way related with the SIM. I also forgot to mention that I had already tried cleaning the SIM card at the start with alcohol. In any case, the SIM card works fine in another phone, so it appears that there isn't problem with the SIM card. In any case, I managed to RMA the phone, now the long wait to get it back...
KayDat said:
Not sure why doing anything with the battery would be in any way related with the SIM. I also forgot to mention that I had already tried cleaning the SIM card at the start with alcohol. In any case, the SIM card works fine in another phone, so it appears that there isn't problem with the SIM card. In any case, I managed to RMA the phone, now the long wait to get it back...
Click to expand...
Click to collapse
sim connector need voltage and get from battery
You're kidding me, right?
KayDat said:
You're kidding me, right?
Click to expand...
Click to collapse
i not joke with you
i have same problem with you 5 month ago with copy battery
Got my phone back from the shop today. Kept an eye on the shipping tracking when I sent it out, and they sent it back out half a day after they took delivery, so I'm guessing they used a SIM unlock code since it's definitely my phone that I got back. Didn't have to pay anything, so I'm happy. Still not sure why/how the phone decided to lock itself though...
want to change network band in sm j110h
Hello sir...
I want change my phone network band.i had used code *#0011# it was showing only sevice mode.im not getting main menu option after tried further process. Plz help me to change my WCDM network to LTE network mode.
Thanks in advance
Prashant
KayDat said:
The phone requests on boot a "SIM network unlock PIN". If this window is dismissed, the pulldown notifications drawer states "Invalid SIM card" with subtitle "Network locked SIM card inserted".
Click to expand...
Click to collapse
I had the same problem. In my case the phone had been fine for almost 3 years.
I suddenly have this problem too.
whatsupskip said:
I had the same problem. In my case the phone had been fine for almost 3 years.
Click to expand...
Click to collapse
Which ROM are you using? I was using rodman's AICP
Deanodirector said:
Which ROM are you using? I was using rodman's AICP
Click to expand...
Click to collapse
I was using the stock Samsung ROM.
I keep getting searching on my signal when i put my sim card in but it has bars... How do I fix this? And it keeps saying to register to network and when i do it says its not available..
Hey
Have you checked your IMEI number to make sure the phone is not blacklsited? Dial *#06# and then input that number into www.swappa.com/esn and or www.checkesnfree.com and hat'll tell you.
If you need help with anything and find out you're black listed (which it sounds like you are) or just have questions feel free to Message me.
twill1987 said:
Have you checked your IMEI number to make sure the phone is not blacklsited? Dial *#06# and then input that number into www.swappa.com/esn and or www.checkesnfree.com and hat'll tell you.
If you need help with anything and find out you're black listed (which it sounds like you are) or just have questions feel free to Message me.
Click to expand...
Click to collapse
My IMEI is not blocked...
Could be a damaged NV file. If you're clean imei and everything that would typically indicate damaged software to me. Have you tried flashing stock firmware to the phone? That might help repair the damage, afterwards perform a factory reset and wipe cache. A .qcn file written over a smart card usually fixes those connectivity issues. Just some ideas.
twill1987 said:
Could be a damaged NV file. If you're clean imei and everything that would typically indicate damaged software to me. Have you tried flashing stock firmware to the phone? That might help repair the damage, afterwards perform a factory reset and wipe cache. A .qcn file written over a smart card usually fixes those connectivity issues. Just some ideas.
Click to expand...
Click to collapse
Tried that also, did an Odin to 5.0.1 didn't work so i attempted to try it all the back to kit kat and still nothing..
baller1 said:
I keep getting searching on my signal when i put my sim card in but it has bars... How do I fix this? And it keeps saying to register to network and when i do it says its not available..
Click to expand...
Click to collapse
Does this happen everywhere or just where you are now? we need more info.
Is it unlocked? what model is it?
boostnek9 said:
Does this happen everywhere or just where you are now? we need more info.
Is it unlocked? what model is it?
Click to expand...
Click to collapse
It is a 910T which means its for T-Mobile and I have T-Mobile, it has signal bars but no service it says searching the whole time and this happens everywhere i go and it does not catch anything. I have odin flashed, I have done a modem flash but still nothing works.
I know you're saying your IMEI isn't blocked, but did you 100% check here?
http://www.t-mobile.com/verifyIMEI.aspx
baller1 said:
It is a 910T which means its for T-Mobile and I have T-Mobile, it has signal bars but no service it says searching the whole time and this happens everywhere i go and it does not catch anything. I have odin flashed, I have done a modem flash but still nothing works.
Click to expand...
Click to collapse
The first thing I'd do is ODIN to restore to 100% stock ( I know you've done it but I'd do it again.. make sure you put it in download mode with the 3 button combo, not any other way.) on the stock rom, do you have this issue?
boostnek9 said:
The first thing I'd do is ODIN to restore to 100% stock ( I know you've done it but I'd do it again.. make sure you put it in download mode with the 3 button combo, not any other way.) on the stock rom, do you have this issue?
Click to expand...
Click to collapse
Been on stock to fix this issue but nothing has worked.. There obviously no other way to odin the phone unless if its in download mode which i did.. I'm thinking hard ware issues
Did you do a nandroid by any chance? I had the same issue when I flashed a Rom, it corrupted my IMEI, nothing worked until I restored from my backup..
Were did you get this device??
Flashvetrin