Database Develop

horrible problems with my USB cable and diamond

hi,
I think my cable or port on my diamond is a little screwed, active sync stopped working just a week after I got the phone.
I posted the problem here:
http://social.microsoft.com/Forums/...c502e361-e0e4-4d26-9ead-7f2680ff160e/?lc=1033
I got Nothing so far. I did all the active sync troubleshooting I could when I noticed that when I charged my phone, the dialog to choose active sync or disk driver shows up!!? As if i plugged it into a pc, also I do plug is into any ANY pc as a Disk Drive, it doesn't work at all.
IOW.. when I connect my phone to *charge* a dialog shows up asking me whether I want Active Sync or Disk Drive as if i connected it to my PC. Nothing happens after that, and it will not connect to active sync or disk drive to ANY Pc (tried multiple pcs).
What could the problem be? Should I try htc tech support?
Please help, this phone is only a month old!
Thanks so much
Gideon

Ok.....I'm not sure what you're trying to say. What's the message you get on your screen when you connect your phone to the pc via activesync?

I'm sorry, I was freaking out just a little while writing that. I rephrased some of it.
I get the same dialog "Active Sync or Disk Drive" when I connect it to my PC, but nothing happens after that, and it doesn't work on any pc at all. And its driving me nuts, to send a file to my phone from my desktop(my main computer) I have to connect it to my laptop via a lan wire, then send the file over there, and send it from the laptop via WiFi to the phone! ! =X
Oh btw, I've also tried other mini USB cables. Same thing.
Thanks so much
Gideon

What version of activesync are you running? Download the latest version from here. Activesync runs on all OS versions from Win 2000 SP4 upto XP SP3. If you have Vista installed on your machine try this link.
Would you be able to paste a screen shot of the error message and the dialog box?

I use the latest 4.5, but that does'nt seem to be the problem.
It doesn't work as a Disk Drive on ANY computer? There isn't any message or error, on the phone I get the dialog "Connect To Pc" dialog, I choose DISK DRIVE but it doesn'nt work, not on MY pc not on ANY PC!! ='( And just nothing happens.
I've given up on active sync, i've read every post here on xda and elsewhere, I simple can't get it working, I don't have active sync on my pc now. On my laptop with *Vista* however, the windows mobile device center manages to connect and sync with my phone via *bluetooth* only
Thanks so much.
Gideon

Take out the memory card from your phone before connecting it to activesync and try again. Tell me what happens.

[email protected] said:
Take out the memory card from your phone before connecting it to activesync and try again. Tell me what happens.
Click to expand...
Click to collapse
You cant take out the diamond's memory, it's build in internal memory m8, not like the touch pro's microsd or anything so he wouldnt be able to try/ do that
I've had active sync problems as well, I normally find it's simply the sh*tti microsoft OS's/ programme's problem & if you re-install or update the active sync prog or windows mobile centre if your using vista, it then see's the diamond again no problems & let's you then set it up correctly, so I'd try all that 1st before you go phoning htc or your carrier to complain m8

Had the exact same problem with my Diamond.
The fix was; return to reseller/change of mainboard in the phone.
A known problem with some Diamonds according to the technician who did the repair.

Humm, I ran into a similar problem with my Diamond when I bought it less then a week ago. Nothing happened when I connected the with the bundled cable though it did work at first. So I took a normal one (from the ps3 controller to be exact) and it worked fine, I've not messed with the bundled cable since.

Solution for me
Hi,
I had this exact problem, wouldn't sync with any PC/laptop tried all the active sync's and tried all the options in there. Also tried multiple cables and still no joy.
This needs sending to HTC for them to fix. Go here:
http://service.europe.htc.com/Tracking.aspx and book it in for repair.
This is a known fault that happens with these phones and they fix it without charge.
However, don't be like me and try and fix it yourself, otherwise you'll be £70 lighter. I thought one of the mini usb prongs wasn't making contact (as it still charged ok) and after messing about the little plastic in the mini usb port came out. HTC said I damaged it and so had to pay for repair. If I had just left it alone they would have fixed it.
Also when they fix it they should load on for you Rom 1.93 which I'm finding is making the phone so much better. Its worth the money I've had to pay just for that TBO its soooo much slicker now.
The reason why this fault has developed (that some people have said) is that some car chargers are delivering too much power for the port especially when plugged into the car charger and then starting your car. I've seen that the normal charger delivers 5 volts and 1 amp so i've bought a car charger that does the same volts/amps from here:
http://www.dealextreme.com/details.dx/sku.688~r.53733725
I've used it once and it hasn't fried my Diamond yet. (it did however come up asking to activesync or usb drive when it was plugged in unlike the standard charger which doesn't prompt at all)
You also buy the official car charger which is more £££
You'll be without your phone for a week at least and you'll have to install your apps on it again.
Hope that helps

Hi,
I know this is an old thread, but thought i would add what i found as google brings this thread up when you search for this issue. I read through the solutions and through i would remove and reinstall mobile device centre. I found it had gone! Dont know why. I didnt uninstall it and havent ran a system restore etc. Anyway i reinstalled it and problem solved I think Bluetooth might have also been interfering.

[Q] "How do i connect the phone to the PC to transfer Music files?"

Hello,
truthfully if I wasnt locked into a contract for 18 months I'd throw this phone in the canal.
Out of the box it's complete and utter tripe nothing works on it, it lags between apps, bluetooth crashes phone, can't connect it to PC, couldnt update the software etc etc utter utter rubbish.
I finally updated the software to 2.2 via the 02 stores 'Tec Guru' yesterday. I thought 'great at least the phone will work now'. I was wrong.
It still is completely unrecognised from the PC, it just says 'connecting' when I run Kies and hangs there like it did before I updated to phone software.
I can appreciate if your tec savvy it may be an easy problem to sort but for the average person this phone is a complete joke, I hate it I really f***ing hate it.
Honestly how does anyone think this phone is good? all I want to do is put some music on it, I may as well learn how to do a full MOT on a 88 Ford Fiesta it would be easier then overcoming the non stop hurdles this damn stupid phone throws at you.
Samsung suck, this is the most bug ridden overpriced tablet of ****e I've ever seen.
I've tried everything to get this tab of crap working, it doesn't, it's a shower of crap. If anyone knows how I get a PC to recognise and connect to this turd of a phone I'll be your webs slave for an hour and write out your emails etc.
Arghhh pleasse help if you can

If its as you say taking it back under the sale of goods act.
Be polite to them and try not to swear at them .
Reads like you have a broken phone out of the box .
jje

you could have simply asked
"How do i connect the phone to the PC to transfer Music files?"
without the need for all that extra colorizing decor around it
first make sure the Drivers are installed
You'll need to either download Samsung KIES, or download Android SDK from Google
reboot the PC / MAC
then connect the phone to the PC or Mac, make sure it's connected directly to the computer and not through an USB HUB
once connected slide down the notification screen, and select the option to MOUNT USB
After that just drag and drop the files music you want to carry on the phone
An even easier alternative
just put the music into a microSD card
then put the microSD card into the phone

Thanks for advice, apologies for my venting earlier just had enough of all the problems this phone throws at me.
Right best I can do is connect the phone to the PC via mass storage, my PC does now recognise the phone after finding the USB drivers finally.
I have drag and dropped music into the download folder of the phone, I've disconnected from USB and the music is on the phone so that's good.
Is this best I can do considering Kies doesn't recognize the phone?
I have hundreds of seperate MP3's that I'd like to make into specific playlists on the phone. Would I be able to do this via mass storage considering Kies doesn't work?
Finally, can someone recommend me a video playing app that plays MKV files if possible? If that's not possible just the best video player app in your opinion as the standard one on the phone kinda sucks.
Thanks in advance for your assistance

Issue with Connecting Phone to PC

For some reason, out of nowhere, my phone doesn't seem to want to work completely with my PC. I've never had any issues before, worked fine yesterday. But today, when I plug it in, and select mass storage, only the Internal Storage gets recognized and comes up for me to open the folders, but its not recognizing or showing my Removable Storage, aka my SD Card. I have restarted my phone and my PC. Unplugged several times and tried again, but no go. My sd card reads just fine when my phone is unplugged, all my music and everything I have my SD card shows up on my phone and I am able to access it through my phone just fine and move files between the two. But my PC just wont recognize it and wont show up in my computer. Any thought on why this is happening and what I can do to fix it ?

I had that problem while testing with windows 8. Try plugging into another USB port on the PC.

Just had this issue a couple days ago, I think I took out the battery of the phone and took the sd card out and put both back in

Haxcid said:
I had that problem while testing with windows 8. Try plugging into another USB port on the PC.
Click to expand...
Click to collapse
That was one of the first things I did, cause the first USB port I plugged into wouldn't recognize the phone at all, which I've had that problem quite a few times recently, but if I switch USB ports it starts to work fine, but this is the first time that it only brought up the internal storage and not external (SDcard) storage. It's still not working....
Gel Pen6 said:
Just had this issue a couple days ago, I think I took out the battery of the phone and took the sd card out and put both back in
Click to expand...
Click to collapse
I tried that as well, someone on another forum suggested that, and it didn't help. I don't get what the problem is. You would think it would be an issue with the SDcard, but as I said in my OG post, when the phone isn't plugged in through USB, the phone itself reads the SD Card fine, I am able to access stuff from it, move files to and from, etc etc. This is pissin me the hell off tho, that's for sure !
Any other Suggestions/Ideas ?
EDIT - I forgot to also say, I put my SDcard in another phone and plugged in it via USB, and it recognized it just fine. And so then I thought, Great, its my phone itself, either the USB cable, or the SDcard slot on the phone, so not only did i try a new USB cable, but I also put a different SDcard in my phone, and it worked fine, so then i did the same thing, except with my USB, and it still worked fine, but as soon as I put my SDcard back in, it wouldn't work. I am like outta ideas here, I am about to just send my phone in, I have insurance, and since they are about to discontinue this phone, they will have to give me a different phone of equal or better quality/specs, So this might work out in my favor. I can prolly at least trade it in and get a discount off the phone i really want, which is either a LG Spectrum or a Samsung Galaxy Nexus, or possibly an HTC Rezound. I really want an HTC One X but no go for Verizon and the one i really really want, the Samsung Galaxy S III isn't out yet, and from what I've been reading in the news, it might not come out on time, Apple is seeking an injunction, preventing Samsung from Selling the Galaxy S III in the US until the Patent issues are resolved in court or through settlement. Which I hope to god that wont happen. Germany already agreed to ban the sell of Xbox360s for the time being over there, so its something that definitely could happen over here.

I don't know if it helps or has anything to do with your situation, but have you checked to make sure the phone is connecting as mass storage, and not charge only or internet connection mode?

Joker420 said:
I don't know if it helps or has anything to do with your situation, but have you checked to make sure the phone is connecting as mass storage, and not charge only or internet connection mode?
Click to expand...
Click to collapse
Mass storage is the default, or the always ask. You have to actually manually go in and set charge mode or internet mode each time you want to use them.

Did you switch cables? I had the same issue when I used a generic cable instead of the VZN supplied one. Some of the imported pacific rim cables only charge (2pins instead of 4 pin usb internals) Also use the usb headers on the motherboard (rear of pc) not a hub or front ports.

here is what I did...
I used root explorer to execute the driver file on my phone. When I plugged i into my computer it ran the bootstrap which installed the drivers on my computer. It worked and linked up just fine. I then used the .tot files and got my phone to do the otas.

Nexus Media Importer suddenly stopped working after update

I've been showing off the Nexus Media Importer, also using for practical purposes. Got a right-angle OTG cable off Amazon, paid too much, but it worked perfect with the mini-16gb flash drive in it. It also work with a card reader no problem. This was rooted on 4.2 using NMI 3.2.2. No problems, great program.
Then I saw there was an update to NMI 4.0. Installed it and now NONE of my USB devices show up. Always says "No Device. Click Scan to Retry". It used to just pop up automatically when I plugged it in. No longer.
I downloaded USB Device Info.
On the Android side, nothing shows up. On the Linux side, usb1 shows up, looks like the internal USB hub. Oddly enough when I plug my OTG USB cable in, a usb2 also shows up on the linux side. All output is identical except for the device where it said usb1 for the usb1 device, it shows usb2. So there's SOME data communication taking place it seems.
I've rebooted, I've discharged and recharged, I've made sure everything is plugged in tight. I am on 4.2 rooted, and have been since before I even installed NMI 3.2.2. The developer is helping but he seems to be in head-scratching mode right now. So, anyone got ideas? This was no the el-cheapo $0.80 USB OTG cable from Hong Kong, I paid quite a bit to get it from Amazon. That said it probably is the exact same cable but I digress. On the off chance that the cable suddenly died the moment I updated NMI, I've ordered another cable (this time a cheap one, but still the right angle).
Please anyone have help? I need this program to work!
Edit: FWIW I saw that Stickmount got updated to support 4.2. Downloaded and installed it. It also doesn't see my flash drive (which was working fine 2 nights ago). Did my OTG just die or did something screw up my devices? I hate to do a hard reset and go through and reconfigure everything, even with TiBu backups.)

I know this doesn't help you, but FWIW, NMI 4 is working fine now 4.2 for me, so it is definitely something on your end.
Do Windows machines see the usb drives ok?
Do you have another device to test the OTG cable with on your phone like a game pad or a Canon DSLR?
I'd suspect the OTG cable...

Windows sees the drive and the card reader just fine, the two devices that were working. I got a new OTG on the way, even though this was brand new, and no, I I don't have any other device to test it on. Also I tried stickMont since its supposedly 4.2 friendly now and It doesn't see anything either. If the new otg doesn't work guess I'll back everything up and factory reset.
Edit: Actually a factory reset will only clear the data - won't reset the system device files will it? I'll need to get a full 4.2 image and put it on, I guess with Wug's, it's what I used before, then re-root, and restore everything with Titanium Backup. Man I hope it's just the cable. It was only 3 days old tho!

Bad cable! Got a new cable and it's fine.
Sent from my Nexus 7 using xda premium

Need help

I own an Xperia Z. Apparetly the water proofing feature failed and after trying hard to salvage my phone I can connect it to pc and able to access the file inside. PC companion detects it too. The problem is screen is busted and i would like to try to access it through mirror apps BUT I realised that initialising is required. Any solution you guys have in mind?

If screen is still show something, use USB-OTG cable, its cheap(0.5-3 Euro) and connect to it normal mouse to move on screen
If screen is totally dead, connect MHL cable(5pin not 12pin that is for samsung), its cost from 4 euro to 10 Euro, connect it to tv via HDMI slot and it stream your phone screen to TV(also its better than wifi streaming because no lags and it charge phone, good for playing GTA ;] and you can use it with other phones )
Both cables you can buy in any shop that sell phones, tech stuff or just get in on ebay.
PS. Also you can backup ALL data from sd card and build in memory, especially "android" folder. Install the same apps on other phone, then open them, close apps, and replace those folders with your backups, you gonna get the same data like you had in xz.

Akinaro said:
If screen is still show something, use USB-OTG cable, its cheap(0.5-3 Euro) and connect to it normal mouse to move on screen
If screen is totally dead, connect MHL cable(5pin not 12pin that is for samsung), its cost from 4 euro to 10 Euro, connect it to tv via HDMI slot and it stream your phone screen to TV(also its better than wifi streaming because no lags and it charge phone, good for playing GTA ;] and you can use it with other phones )
Both cables you can buy in any shop that sell phones, tech stuff or just get in on ebay.
PS. Also you can backup ALL data from sd card and build in memory, especially "android" folder. Install the same apps on other phone, then open them, close apps, and replace those folders with your backups, you gonna get the same data like you had in xz.
Click to expand...
Click to collapse
alright then i think thats the best method after all thanks a bunch!!!! I have been looking up and found out that there is a way to put my phone on debugging mode without the need to touching the phone through command prompt. Any ideas about it?

Nope, I dont like messing with anything that require commands, debugging or terminal. Its funny because for most of my life I use linux xD
But Im a person who think that if we have GUI... we use GUI. because using terminal for simple tasks is like using dog instead of computer mouse... its just retarded... But it just my opinion ;]
So I think that if you have access to your files, just copy them to other phone with the same installed apps, and try to recover your data. Or try those cables... Maybe someone else would have better idea or know how to use this debugging for that... :/