Camera Flash causes shutdown (low battery) - RAZR i Q&A, Help & Troubleshooting

Hi Guys,
I just bought the Motorola Razr I and noticed a problem:
If I try to take a picture with the LED-flash at around 50% or less battery remaining the following happens:
The flash lights up, first a bit darker and then as the camera captures the pictrue the flash is very bright (like it should be),
but then I receive a popup where it says "shutting down" because of low battery and in the status bar you see that the battery is empty.
After a reboot, all is working again, the batterystatus gets displayed as usual, but the photo wasn't taken.
A friend of mine assumed, that the LED-Flash consumes much power and at the time when it is bright it consumes much voltage so the volt-level is maybe too low?
Am I the only one with this problem?
Greetings,
Battlestr1k3

It sounds like you have a defective unit in your hands - go ahead and ask for a replacement.
It is definitely not the normal behavior.

Yep my girlfriend bought a razr i last week.
She took pictures with flash when battery was 15% with no reboot.
Your phone is probably détective.
Envoyé depuis mon HTC Desire

Thank you for your fast response.
I already contacted Motorola and they gave me the advice to go to Settings --> Apps --> All --> Camera --> Force quit --> Delete data and cache.
I'll give it a try when my battery is low again
Cya,
Battlestr1k3

Seems to be fixed after following the help of Motorola yey
Cya,
Battlestr1k3

Related

Camera problems

Hi,
When I press the Camera button on my XDAIIs it tries to launch Media Player instead of the camera.
If I open the Camera application from within the programs folder I get the following error...
Failed to initialize camera.
Please reset the hardware.
36001:100:2
Click to expand...
Click to collapse
Does anyone have a fix for this?
Many thanks
same here
Ive been getting this too. It has also coincided with the battery monitor showing battery life being drained at a very fast rate.
It first happend when I had about 18% on main battery, my girlfriend fell and snapped her clavical requiring me to call an ambulance. Pulled the XDA2i from my pocket powering it up I pressed the camera button. The screen went all funny and it killed itself (full reboot from scratch required). Got another person to call the ambulance.
Since then it crashed with the error you report, and the battery meter went screwy. SO then I re booted in corporate mode. Fine for a while but then the camera screwed up again. SO another full re boot.
Getting fed up I did think about returning it as faulty. Not had time so this time I copied the shortcut from the windows folder in to the start menu allowing me to re asign the button on the side.
I am currently watching it to see if the battery meter is playing up too. Bit of a problem as I have just started using TT5 incar so it goes on and off charge a lot along with a bluetooth headset bought on a few days ago.
Ill watch this and hope for more input
confirmation
OK lastnight the XDA2i went flat and wouldn't powerup. I left it around 11pm with 65% on the main battery 100% on the back up. I had to put it on charge for 5mins at 7am this morning before it would power up!!! It then read 12% on the main battery, backup at 100%
The unit is standard, out of the box standard. Running it in corporate mode, only program loaded is TT5. Proccessor set to turbo.
Normaly I would get a couple of days before charge (minimal usage)
Fitted with an www.integralmemory.com 1gb sd high speed card.
In the time it took me to write this the main battery dropped by 2%
HELP HELP HELP

Xperia T Battery Problems - Like Never Before

First things first, this is my first time posting on XDA Developers and yes I have searched the forums for a similar question/answer and only found one but my I had a small additional problem as well.
Problem 1) My battery indicator is always wrong, one time it says it's 50% and then I restart my phone and then it says 15%, then I play games until it's 12% and then restart again and then the phone now says 20%.
Problem 2) When my battery indicator is incorrect, when I turn off my phone, the xperia T will just restart and then I have to turn it off again.
What I've done;
- I used sony's repair software online (Sony PC Companion)
- Used ICS format option
- Exchanged Xperia T for another one at Carphone Warehouse 2-3 days ago (Original purchase was last week)
- Drained the battery from 100% to 0% and then charged it again.
NOTE: My Xperia T was bought from UK (Carphone Warehouse) and I haven't flashed it onto another ROM nor have I rooted the phone and the phone is unlocked too.
NOTE 2: I had exchange the phone once and still same problems occurred, dunno if I'm "Bad Luck Brian" this week or all certain xperia T's behave this way.
cmr333 said:
First things first, this is my first time posting on XDA Developers and yes I have searched the forums for a similar question/answer and only found one but my I had a small additional problem as well.
Problem 1) My battery indicator is always wrong, one time it says it's 50% and then I restart my phone and then it says 15%, then I play games until it's 12% and then restart again and then the phone now says 20%.
Problem 2) When my battery indicator is incorrect, when I turn off my phone, the xperia T will just restart and then I have to turn it off again.
What I've done;
- I used sony's repair software online (Sony PC Companion)
- Used ICS format option
- Exchanged Xperia T for another one at Carphone Warehouse 2-3 days ago (Original purchase was last week)
- Drained the battery from 100% to 0% and then charged it again.
NOTE: My Xperia T was bought from UK (Carphone Warehouse) and I haven't flashed it onto another ROM nor have I rooted the phone and the phone is unlocked too.
NOTE 2: I had exchange the phone once and still same problems occurred, dunno if I'm "Bad Luck Brian" this week or all certain xperia T's behave this way.
Click to expand...
Click to collapse
I have come across the issue of the phone restarting on power off. Quite strange but yet couldnt isolate as to why it does it.
Just gt my phone exchanged due to a suspected bad microphone, and the new one too restarted on a power off.
The previous one seemed quite good with battery life and the new one is yet on the 1st cycle of drain.
Yes, occasionaly my phone does a restart instead of a power off, but i find it quitw usefull because normally I am rebooting to get into recovery and I hate not having a reboot option...
Well done sony
EDIT
The other thing that bigs me is the random reboots...does anyone else get this on stock kernel. I am advanced v3 stock kernel.
gregbradley said:
Yes, occasionaly my phone does a restart instead of a power off, but i find it quitw usefull because normally I am rebooting to get into recovery and I hate not having a reboot option...
Well done sony
EDIT
The other thing that bigs me is the random reboots...does anyone else get this on stock kernel. I am advanced v3 stock kernel.
Click to expand...
Click to collapse
Good to hear the restart is a common thing
I've had a random reboot once, while running sat nav sw (sygic).
Today I exchanged my phone to Galaxy Note 2, couldn't be happier.
Also, I've contacted Sony before the exchange (and after this thread was posted) and they said that the issue is known by Sony and it's unknown if it's a software or hardware problem for now, wish you guys good luck and hopefully it's a software bug
gregbradley said:
Yes, occasionaly my phone does a restart instead of a power off, but i find it quitw usefull because normally I am rebooting to get into recovery and I hate not having a reboot option...
Well done sony
EDIT
The other thing that bigs me is the random reboots...does anyone else get this on stock kernel. I am advanced v3 stock kernel.
Click to expand...
Click to collapse
In the past month on which I own the device I maybe had one or two random reboots. All stock only rooted. So my guess is its in the advance kernel. Since most people who have it have a unlocked bootloader
Did I help? Then please don't forget to press the thanks button.
Is your question solved? Then mark your question solved in your title.
Sent from my Xperia T using XDA Premium.
I haven't experienced any restarts but my battery level indicator is a bit hit and miss.
I can run my batt down to, say, 5% then turn the screen off and leave it for a while and it'll report something like 15% when I turn the screen back on several minutes later. It will also stay working for AGES when at 1% - my best effort was just under an hour of video with 1% being reported!
I'm sure it'll all get fixed in an update. The T is much more stable than my G-Note was just after release, it took months for Samsung to sort things out on it!
Not random reboots nor battery level issues. Currently in fw 195.
The first 2 weeks of my tx, it could stay at 100% for several hours even over night.
After that, It could stay at 1% for up to 3 hours. Lol
The indicator is not Accurate, but hey, I got pretty good battery life out of TX, around 30hrs per charge.
As for the battery indicator: the percentage is calculated based on the current the battery puts out. The problem with current batteries is, if you pull a lot of energy in a short amount of time (boot/reboot, play game, other hard phone use) the current temporarily drops and thus a wrong percentage is calculated. After a while, the current recovers and the correct value will be shown. Comparable to the fuel gauge showing less/more fuel when parked at a steep hill.
This explains how the meter can fluctuate. What I cant answer is if your phone acts inside the "tolerance margin" or if its way off. My Galaxy Note recently went from 30% to 5% in a couple minutes (I used the hell out of it...) and after I stopped using it, it went back to 15% overthe following 30 mimutes.
As for the other issue, I obviously cant help as I dont possess a X T.
Gesendet von meinem ASUS Transformer Pad TF300TG mit Tapatalk 2
So far battery life seems insane with the extended standby mode... Haven't run a full day yet but it's barely dropping at all for the last couple hours.
Sony T restart problems
Hey guys,
Just looking at sony website, i searched xperia t and in the tutorial it said that holding the power off button turns the phone off while holding the power off button and volume up button at the same time makes it restart. All you guys saying you've got problems with the device re-booting. ITS NOT THE DEVICE ITS YOU PRESSING THE VOLUME UP BUTTON:silly: . A little research never hurts every once in a while!!!!!!!!!!
Noticed the battery percentage peculiarities too... Can't we hide the battery percentage altogether? It makes me anxious.
Had only 1 reboot on the other hand, while going into airplane mode. Phone is pretty stable (build 223).
I was having the same problem + some. Got a replacement TL and it behaves normally Read this post, http://forum.xda-developers.com/showthread.php?t=2355862 if it sounds familiar get a replacement ASAP
gpgon said:
I was having the same problem + some. Got a replacement TL and it behaves normally Read this post, http://forum.xda-developers.com/showthread.php?t=2355862 if it sounds familiar get a replacement ASAP
Click to expand...
Click to collapse
That's 3 VERY old threads you have dug up, can I ask the reason why you are doing so?

camera causing p9 to shutdown

hi hope someone can help with this.
I have a huawei p9 32gb EU version
model EVA-L09 emui 4.1.1 (still on) android 6.0 (says no update available)
build number is: EVA-L09C432B182
An issue seems to have developed in the past 2 weeks (i've had it almost a year) - it has decided to close itself down when I try to use the camera. I am using the default/stock camera app not a 3rd party one. I want to make clear it does not happen every time seems (at the moment) quite random/intermittent
The battery was at 79% the first time it happened and a few days ago it was at 55% and it happened. Auto flash was on but flash not activated at the time the phone shut down.
The first time I thought I just hadn't realised the battery was that low but when I plugged it in to charge it said 79% on screen.
A few days ago when it was 55% I was able to put the phone back on after it shut itself down and it was fine/behaved normally since putting it back on - the battery appeared to drain at the usual rate. I even took a few other photos after switching it back on & it didnt shut down. I had been using camera the same morning when the battery % would have been higher & it didn't shutdown then. (& i actually took quite a few photos during that time).
Hope someone out there has an idea of how to fix this issue, though i'm thinking its maybe the a sign the battery may be failing?
I also have this issue, I think it may be a sign the battery is beginning to fail, or possibly the cpu gets too hot. (again first started happening around a year into ownership)
Under 70% battery if i take a bunch of photos it can shut down but would normally turn back on again with 20% less battery. if battery gets less than 50% then if it powers off, it may power back on breifly and then go back to the exclamation mark for empty battery and shut down.
I have tried following the guide to calibrate the battery (let it charge to 100%, turn off, plug back into charger) but it made no difference.
What did help a bit though was ensuring cloud photo apps (google photos/onedrive etc) were set to only upload photos while on wifi and charging.
Hi, I have the same issue with my EVA-L09 with EMUI 4.1.1 build EVA-L09C900B182 bought in october 2016. Shuts down after shooting few photos/videos and can't start it again without plugging it. Once plugged, the battery level seems to be the same as before the shutdown. Seems to happen with any battery level.
If anybody can help solve this, that would be great. I can't decide to change the battery for the moment without certainty that it would fix this issue.
kevgau said:
Hi, I have the same issue with my EVA-L09 with EMUI 4.1.1 build EVA-L09C900B182 bought in october 2016. Shuts down after shooting few photos/videos and can't start it again without plugging it. Once plugged, the battery level seems to be the same as before the shutdown. Seems to happen with any battery level.
If anybody can help solve this, that would be great. I can't decide to change the battery for the moment without certainty that it would fix this issue.
Click to expand...
Click to collapse
To all of you...unlock bootloader and update firmware. Maybe your issues will be solved. Its a conflict and not a battery issue
Sent from my EVA-L09 using XDA Labs
Any resolution?
I am having the same problem with my L09 and the P9 camera app. Was on Nougat so rolled back to MM in attempt to fix. Also tried a faster SD. No luck with either.
No such issues with other camera apps from Play Store, but they don't use both sensors.
Anybody resolved this problem definitely yet? If yes, how?
Thanks.
matt3805089 said:
I am having the same problem with my L09 and the P9 camera app. Was on Nougat so rolled back to MM in attempt to fix. Also tried a faster SD. No luck with either.
No such issues with other camera apps from Play Store, but they don't use both sensors.
Anybody resolved this problem definitely yet? If yes, how?
Thanks.
Click to expand...
Click to collapse
I have the same problem since the last 6-9 months.
However I noticed that the problem occurs when I make photos when I'm outside and the weather is windy/damp. I never had the problem when shooting photos inside, always outdoors.
The solution is indeed connecting the phone with a charger (or portable battery) or wait for a couple of hours.
It could be a problem with the battery but it is strange that the phone is ok again after charging a couple of minutes. If it was moisture this idid not yet vanish in just a couple of minutes. Maybe a sensor which is not working ok (or the firmware is not resetting/reading it correctly) ?
I'm thinking of sending my phone into repair for this problem, however I think this is a difficult to identify problem because it does happen randomly (as it seems).
I'm having the same problem, after battery goes under 50% It drains fast, bellow this it only takes 30min of use to shoot down, taking a few photos just makes it drain even faster. And when plugged to the charger it suddenly gets up to 40% . I tried everything software wise with no luck. I bought a new OEM battery planning to change it this week, then I'll post the results.
I am facing the same problem L09C432B395. I observed its somehow being related to cold temperatures outside in my case - it happens only when walking outdoor and the phone is in my hand for a while - so its probably cools down. And than when pressing the camera button I see the message "waiting to sharpen the photo" and then beeeep! battery down to 1% and phone shutdowns. Regardles the battery level.. happening accidentaly and randomly, but only once a week.. and only when taking phone outdoor in a winter time. I did factory reset, re-installed the latest ROM etc but the problem persists. Might be some conflict between battery state and temperature read error?
Buran79 said:
I'm having the same problem, after battery goes under 50% It drains fast, bellow this it only takes 30min of use to shoot down, taking a few photos just makes it drain even faster. And when plugged to the charger it suddenly gets up to 40% . I tried everything software wise with no luck. I bought a new OEM battery planning to change it this week, then I'll post the results.
Click to expand...
Click to collapse
Update: I change the battery, everything back to normal. I used a OEM battery, screen time is +6h with moderate use during the first row cycles of battery use from 100% to 10%.
Hi all together. Faced the same issue up times (Huawei P9 EVA-L09C432B395, Kamera App 4.1.1) with battery in good state 46 to 76% and taking a picture caused draining it to zero at a moment. Sitting down immediately. BUT only if flash ? is set to bulb-light ?! Tested it several times. Normal (auto/always active) flash is ok - but not bulb-mode...
So, that's obviously the reason - but where's a solution? ?
Some Huawei officials here at xda? ?
Same problem here and without solution yet ... camera causes phone to shutdown and battery indication goes crazy.
https://forum.xda-developers.com/p9/help/battery-calibration-issue-t3669811
Experiencing the same issue on both P9 we have and getting very annoying would be glad to see if is there any solution of this.
piotrkalb said:
I am facing the same problem L09C432B395. I observed its somehow being related to cold temperatures outside in my case - it happens only when walking outdoor and the phone is in my hand for a while - so its probably cools down. And than when pressing the camera button I see the message "waiting to sharpen the photo" and then beeeep! battery down to 1% and phone shutdowns. Regardles the battery level.. happening accidentaly and randomly, but only once a week.. and only when taking phone outdoor in a winter time. I did factory reset, re-installed the latest ROM etc but the problem persists. Might be some conflict between battery state and temperature read error?
Click to expand...
Click to collapse
These are my exact symptoms - combination of cold and camera gives false battery reading and shuts down phone entirely. Software update hasn't fixed.
I have same problem
EVA-L09C55B383
it's the last firmware
emui 5.0.1
android 7
at 50% battery i make a photo with flash and the p9 turn off.
to turn on i need connect it to recharger.
it's very very impossible.
i think to send it to customer care.
have someone resolved this issue?
i ask to huawei on facebook. i wait a answer.
Any luck with Huawei support for any of you?
Hi,
I'm having the same problem. It's amazing how there's no information at all from Huawei about this issue... it's frustrating. I was planning on buying a P20 during this year and give my P9 to my wife, but if she can't use the camera it's useless. And I will not buy another Huawei if they don't do anything regarding a problem like this one...
Did any of you had any positive experience with Huawei Customer Care?
Thank you!
miksly said:
I have same problem
EVA-L09C55B383
it's the last firmware
emui 5.0.1
android 7
at 50% battery i make a photo with flash and the p9 turn off.
to turn on i need connect it to recharger.
it's very very impossible.
i think to send it to customer care.
have someone resolved this issue?
i ask to huawei on facebook. i wait a answer.
Click to expand...
Click to collapse
PlatformHopper said:
Hi,
I'm having the same problem. It's amazing how there's no information at all from Huawei about this issue... it's frustrating. I was planning on buying a P20 during this year and give my P9 to my wife, but if she can't use the camera it's useless. And I will not buy another Huawei if they don't do anything regarding a problem like this one...
Did any of you had any positive experience with Huawei Customer Care?
Thank you!
Click to expand...
Click to collapse
i haven't resend it to customer care. we think it's a software issue beacuse battery it's ok....
i don't know what do
i think to install a custom rom!
but, when i had s3 samsung, modding was very simply... for huawei im not sure...
anyone had modded p9?
miksly said:
i think to install a custom rom!
but, when i had s3 samsung, modding was very simply... for huawei im not sure...
anyone had modded p9?
Click to expand...
Click to collapse
Did you try yourself any search for custom ROMs ob XDA for Huawei P9?!
https://forum.xda-developers.com/p9/development
I tried Huwawei customer care.
Their best offer was factory reset of all firmware!
Install updates doesn't fix.
PlatformHopper said:
Hi,
I'm having the same problem. It's amazing how there's no information at all from Huawei about this issue... it's frustrating. I was planning on buying a P20 during this year and give my P9 to my wife, but if she can't use the camera it's useless. And I will not buy another Huawei if they don't do anything regarding a problem like this one...
Did any of you had any positive experience with Huawei Customer Care?
Thank you!
Click to expand...
Click to collapse
Even when connected to charger!!
Even when the phone is connected by USB to my computer and charging, if I open the camera the battery % starts to drop like 1% every 4-5 seconds!!
So the battery is being drained faster than what it charges.
I close the camera and it starts charging again.
Huawei, I was very happy with this phone, now I'm constantly in fear of getting out of battery in the middle of an unknown city while taking photos!

Fix for automatic restarts/speaker stuttering on any ROM

Hello,
To anyone who is facing issues such as:
- automatic restart when battery percentage falls
- automatic restart if opening any or most camera apps
- sound from speaker is stuttering on full volume
This is an issue with the battery. You have to get it replaced in order to fix the above issues. A new original replacement battery from the service centre here costs ₹2850 (about $40)
Are you sure replacing battery will solve the problem ??
Hey, im also facing this problem on my device since like a month
My device restarts suddenly whenever im on low battery below 40% and yeah my charging has also reduced my phone used get charged at like 2950 mili amps at 15% and now it charges at like 1200 mili amps approx
Will all this issue be resolved if i change the baterry of my mobile and yeah where did you got the replacement done and which battery you replaced with the original one cause i checked on amazon there few batteries available
To be sure about your battery , First put your mobile on safe mode for 7 days and notice if restart will happen again or not? also notice battey consumption and charging rapidly mode.
---------- Post added at 04:40 PM ---------- Previous post was at 04:20 PM ----------
I was having same problem for last few months , when I put my nokia 8 on safe mode (Restart while pressing down volume button) ,the Restarting problem did not happen even once for 7 days, So I discovered that it is software problem that cause system to hang and restart and consume battery.. Then I discover that " many months ago on android Oreo" I was making changes in Devoloper mode To stop and prevent application from running in background , This was nice on oreo but on Android Pie it cause conflect and system hang with some application that refuse to stop causing system restart.. All problem had gone after allowing application to work again in background normally .. Till now for about one month no single restart >> Also , Rapidly charging mode working nice but unfournatly battery consumption Still high.
random restart, speaker lag, fast charging problem
yes its true, just replace your batterry, i can help you guys, more info WhatsApp to +6282334231924
noob.gamer said:
Hello,
To anyone who is facing issues such as:
- automatic restart when battery percentage falls
- automatic restart if opening any or most camera apps
- sound from speaker is stuttering on full volume
This is an issue with the battery. You have to get it replaced in order to fix the above issues. A new original replacement battery from the service centre here costs ₹2850 (about $40)
Click to expand...
Click to collapse
thank you sir. if u check my thread i have the same problem with you too haha... thanks sir

galaxy tab s 8.4 battery problem

Hi there ! I recently bought a new battery for my tab s but it keeps draining it very fast and i don't know what the problem is.
this is the 2nd new battery that i bought. Sometimes when i restart it it shows totally different battery level...now is 40, i restart its 70%
Any ideas?
Daniel294 said:
Hi there ! I recently bought a new battery for my tab s but it keeps draining it very fast and i don't know what the problem is.
this is the 2nd new battery that i bought. Sometimes when i restart it it shows totally different battery level...now is 40, i restart its 70%
Any ideas?
Click to expand...
Click to collapse
Is that battery original?
Same thing happened to me on another device with cheap Chinese batteries that were supposed to be original.
First battery was original...not good probably too old to hold on
The second one i believe was some chinese crap for 10 euros(service said it was original)
The second one i paid like 35 euros and it's a li-po made by powery...heard a lot of good words about that battery maker
I've had the Tab S since launch, and I'm on my 3rd battery for this problem, and it looks like I'll need a fourth at this point. Sadly, the batteries do this. I've gotten this problem with official and non-official batteries. You can avoid the issue by not leaving the phone plugged in charging at 100% for extended periods (like while you sleep).
You can mitigate the issue doing this - let the battery run out so the OS shuts down from reporting 1% or 0% battery, boot it up in recovery, and let the battery drain (best way to do this is with TWRP, max screen brightness, always on screen and go into Advanced, Terminal and run "yes > /dev/null & yes > /dev/null & yes > /dev/null & yes > /dev/null", this will max 4 CPU cores and drain the battery) until the phone turns off and will not turn back on again. Then, charge it back to 100% in one go (you can boot into the OS for this, just don't disconnect the cable until you're at 100%). Do this two or three times.
This will NOT fix the problem. You will have to do this again at some point (week to a month) until you get a new battery. This will just stop the freezes/screen flicker/incorrect battery value.
This is probably the only bad thing about the Tab S in my opinion.
Jed D`Lagged said:
I've had the Tab S since launch, and I'm on my 3rd battery for this problem, and it looks like I'll need a fourth at this point. Sadly, the batteries do this. I've gotten this problem with official and non-official batteries. You can avoid the issue by not leaving the phone plugged in charging at 100% for extended periods (like while you sleep).
You can mitigate the issue doing this - let the battery run out so the OS shuts down from reporting 1% or 0% battery, boot it up in recovery, and let the battery drain (best way to do this is with TWRP, max screen brightness, always on screen and go into Advanced, Terminal and run "yes > /dev/null & yes > /dev/null & yes > /dev/null & yes > /dev/null", this will max 4 CPU cores and drain the battery) until the phone turns off and will not turn back on again. Then, charge it back to 100% in one go (you can boot into the OS for this, just don't disconnect the cable until you're at 100%). Do this two or three times.
This will NOT fix the problem. You will have to do this again at some point (week to a month) until you get a new battery. This will just stop the freezes/screen flicker/incorrect battery value.
This is probably the only bad thing about the Tab S in my opinion.
Click to expand...
Click to collapse
We have probably one of the best tablets ever made by Samsung, and yet, we face this very irritating and inconvenient battery issue. I will certainly try your excellent detailed instructions when I change my battery, soon. Thanks!
Just instruct your tablet (on settings) to turn off wifi when screen is off.
Still on the original battery and I'm doing fine.

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