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[Q] HTC Vivid Black Screen... :(

I don't really know what happened. When I press the power button my phone's screen lights just black then goes blank. When I press my buttons they vibrate but nothing happens. I've tried pulling the battery out several times, leaving it on the charge and all other kinds of things. It is just not working. Does anyone have the solution to this problem?

I'm not sure if this is the same issue..but along the process of rooting my rogers raider I encountered thus during a regular restart. I thought I bricked my phone but realize that the back light was just off and my phone was actually in the recovery menu. I put the phone under bright light and I could just barely see the headings in the recovery menu. It took some tilting and angling the phone just right to see it, but I was able to run a nandroid recovery and get back to a point before this happened. Once again, not sure if its the same thing but try tilting the phone around and using the volume keys to see if you can see the recovery menu in the blank screen.
Hope this helps
Sent from my HTC Sensation Z710e using XDA

Phazd said:
I don't really know what happened. When I press the power button my phone's screen lights just black then goes blank. When I press my buttons they vibrate but nothing happens. I've tried pulling the battery out several times, leaving it on the charge and all other kinds of things. It is just not working. Does anyone have the solution to this problem?
Click to expand...
Click to collapse
richieroo said:
I'm not sure if this is the same issue..but along the process of rooting my rogers raider I encountered thus during a regular restart. I thought I bricked my phone but realize that the back light was just off and my phone was actually in the recovery menu. I put the phone under bright light and I could just barely see the headings in the recovery menu. It took some tilting and angling the phone just right to see it, but I was able to run a nandroid recovery and get back to a point before this happened. Once again, not sure if its the same thing but try tilting the phone around and using the volume keys to see if you can see the recovery menu in the blank screen.
Hope this helps
Sent from my HTC Sensation Z710e using XDA
Click to expand...
Click to collapse
This doesn't seem to be the situation I'm having but thank you anyway. +Thanks.

when you plug it in to charge, does the orange charge light come on for 4-5 seconds then go out again? have you tried to hold the vol down key and the power button to get into HBoot? If you can get into HBoot, you might be able to get into recovery.

flip4life39 said:
when you plug it in to charge, does the orange charge light come on for 4-5 seconds then go out again? have you tried to hold the vol down key and the power button to get into HBoot? If you can get into HBoot, you might be able to get into recovery.
Click to expand...
Click to collapse
Yes, that is exactly what is happening. I tried what you said but it is not working. My phone won't go into Hboot.

I think your battery isn't charging (at least that was the issue I was having). Your battery will only charge when the orange light goes on, and if it's anything like what was happening to me, when the orange light went off, that's when the buttons would vibrate. If this is the case, it may sound tedious, but you have to watch the phone. When the orange light goes off, push the home button several times and the vibrating will stop. Then you should see the orange light come on again to signify the charging state. It'll go off again after 4-5 seconds and the buttons will vibrate. Repeat the process of pushing the home button and letting the orange light come on and eventually, the phone should try and turn on. You can try and see if it'll boot, but mine never had enough juice to turn on. So I would pull the battery when the HTC Logo came up and repeat the process with the orange light. This time though, I would hold the vol down button knowing that when it tried to turn on again, it would load into the bootloader. I can't guarantee this'll work for you, but give it a go. What might make it easier is borrow a charged battery from someone and see if it'll load into the bootloader. That might save you from that tedious process.

flip4life39 said:
I think your battery isn't charging (at least that was the issue I was having). Your battery will only charge when the orange light goes on, and if it's anything like what was happening to me, when the orange light went off, that's when the buttons would vibrate. If this is the case, it may sound tedious, but you have to watch the phone. When the orange light goes off, push the home button several times and the vibrating will stop. Then you should see the orange light come on again to signify the charging state. It'll go off again after 4-5 seconds and the buttons will vibrate. Repeat the process of pushing the home button and letting the orange light come on and eventually, the phone should try and turn on. You can try and see if it'll boot, but mine never had enough juice to turn on. So I would pull the battery when the HTC Logo came up and repeat the process with the orange light. This time though, I would hold the vol down button knowing that when it tried to turn on again, it would load into the bootloader. I can't guarantee this'll work for you, but give it a go. What might make it easier is borrow a charged battery from someone and see if it'll load into the bootloader. That might save you from that tedious process.
Click to expand...
Click to collapse
Thank you, this method you gave me fixed my issue. +Thanks.

flip4life39 said:
I think your battery isn't charging (at least that was the issue I was having). Your battery will only charge when the orange light goes on, and if it's anything like what was happening to me, when the orange light went off, that's when the buttons would vibrate. If this is the case, it may sound tedious, but you have to watch the phone. When the orange light goes off, push the home button several times and the vibrating will stop. Then you should see the orange light come on again to signify the charging state. It'll go off again after 4-5 seconds and the buttons will vibrate. Repeat the process of pushing the home button and letting the orange light come on and eventually, the phone should try and turn on. You can try and see if it'll boot, but mine never had enough juice to turn on. So I would pull the battery when the HTC Logo came up and repeat the process with the orange light. This time though, I would hold the vol down button knowing that when it tried to turn on again, it would load into the bootloader. I can't guarantee this'll work for you, but give it a go. What might make it easier is borrow a charged battery from someone and see if it'll load into the bootloader. That might save you from that tedious process.
Click to expand...
Click to collapse
I tried your method.. And when you said to tap the home button several times... It never stops vibrating.. It just keeps going.

flip4life39 said:
I think your battery isn't charging (at least that was the issue I was having). Your battery will only charge when the orange light goes on, and if it's anything like what was happening to me, when the orange light went off, that's when the buttons would vibrate. If this is the case, it may sound tedious, but you have to watch the phone. When the orange light goes off, push the home button several times and the vibrating will stop. Then you should see the orange light come on again to signify the charging state. It'll go off again after 4-5 seconds and the buttons will vibrate. Repeat the process of pushing the home button and letting the orange light come on and eventually, the phone should try and turn on. You can try and see if it'll boot, but mine never had enough juice to turn on. So I would pull the battery when the HTC Logo came up and repeat the process with the orange light. This time though, I would hold the vol down button knowing that when it tried to turn on again, it would load into the bootloader. I can't guarantee this'll work for you, but give it a go. What might make it easier is borrow a charged battery from someone and see if it'll load into the bootloader. That might save you from that tedious process.
Click to expand...
Click to collapse
OK I get what you have to do now.... but it wont work... I plugged in my charger.. The light would go for 5 sec. then I would touch the buttons and they vibrate.. So I tap the home button constantly. And the orange light didnt come back up.. HELP! PLEASE!

help the charging light doesn't come back again.. vibration has stopped.. but still no charging light
help pleaseeee

Try different battery fully charged and see if your phone turns on. It it does then plug your phone for charging and see if charges.
Try connecting your phone with usb cable in computer and see if your computer recognize the phone.
there can be three issues.
1. Your battery is dead and won't charge
2. Your charging port on phone is not working
3. your phone backlight is not working.

http://forum.xda-developers.com/showthread.php?t=1717766
http://forum.xda-developers.com/showthread.php?t=1479060
http://forum.xda-developers.com/showthread.php?t=1531208
http://forum.xda-developers.com/showthread.php?t=1694017
http://forum.xda-developers.com/showthread.php?t=1769616
http://forum.xda-developers.com/showthread.php?t=1652689
http://forum.xda-developers.com/showthread.php?t=1732268
http://forum.xda-developers.com/showthread.php?t=1754534
EDIT: I have stopped looking for these threads. The more I look, the more I find. If the above threads don't convince you that there is a serious issue with the vivid, then adding more of the same problem will no longer help.
I have added this thread to a growing list of similar threads. Please read the other threads and see if your issues seem familiar.
From what I understand... Don't let your battery run out on this phone. Some Vivids kill batteries.
Solution? None yet.
1. Buy a new battery once a couple of months-ish, until someone figures out why some Vivids are eating batteries. YMMV
*OR*
2. You might invest in a external charger and see if that can bring the "Vivid munched" battery back to life. YMMV
I vote to thread merge the above threads if this proves to be the issue.

Hello
I hope to get an answer here to avoid a new thread. I was trying to return my vivid back to gb from ics. I had booted into the bootloader and i dont even remember at this point what i thought i was going to do. I think i got distracted. But anyway i pressed vol down to boot recovery because i was going to do a backup and i looked away from the phone for a minute and when i came back to it the phone was black screen. i hit the power thinking it was just on standby but nothing. I notice it was backlit on the screen but nothing would happen when i press anything. I pulled the battery waited a few min put it back and now totally black with no activity at all. no lights no vibrating no power on, no adb. I have played with a lot of phones and even iphones too so if this thing is fried i guess i will consider myself lucky that its the first ive actually killed out of probably 30 phones. I have searched and tried many things but i cant believe there is no way to recover it. I have recovered a lot of phones I thought I bricked before. any help is greatly appreciated. I was on ics and rooted. I also relocked the bootloader. (i was planning to go back to gb) I thought i had a recovery installed but maybe not. i posted in another thread that i was unable to get hboot by power + vol down method. i could only do it through the tool kit. so i dont know if any of that matters

pinkmini said:
Hello
I hope to get an answer here to avoid a new thread. I was trying to return my vivid back to gb from ics. I had booted into the bootloader and i dont even remember at this point what i thought i was going to do. I think i got distracted. But anyway i pressed vol down to boot recovery because i was going to do a backup and i looked away from the phone for a minute and when i came back to it the phone was black screen. i hit the power thinking it was just on standby but nothing. I notice it was backlit on the screen but nothing would happen when i press anything. I pulled the battery waited a few min put it back and now totally black with no activity at all. no lights no vibrating no power on, no adb. I have played with a lot of phones and even iphones too so if this thing is fried i guess i will consider myself lucky that its the first ive actually killed out of probably 30 phones. I have searched and tried many things but i cant believe there is no way to recover it. I have recovered a lot of phones I thought I bricked before. any help is greatly appreciated. I was on ics and rooted. I also relocked the bootloader. (i was planning to go back to gb) I thought i had a recovery installed but maybe not. i posted in another thread that i was unable to get hboot by power + vol down method. i could only do it through the tool kit. so i dont know if any of that matters
Click to expand...
Click to collapse
I hope someone resolves this issue, I've messed with lots of phones. But this is really weird. But I got the same problem where all that happens is that there is backlight on but no boot IMG no HTC logo, no bootloader, recovery. Completly non responsive. At first it wouldn't even power on until I would unplug from a power source. Whether it was unpluging the charger or removing the battery. That's when the backlight would flash. All this happened in the process of flashing a PH39IMG.zip

Is there no other fixes for this? Anyone? Please

pinkmini said:
Is there no other fixes for this? Anyone? Please
Click to expand...
Click to collapse
I once got stuck on the HTC screen (White background) and found out I could access the device in adb.
So, connect your phone to your pc and check if you can access it from adb (adb devices). If you can try get to the bootloader from here and see what happens (adb reboot-bootloader)!
And if you can access bootloader,
>If you need to get back to stock, get your carrier RUU, put rom.zip from it in an external sdcard and use reboot into hboot again, OR
>if you need a custom ROM unlock bootloader, flash a custom recovery (TWRP is cool) and you may use TWRP to install your ROM
I hope this helps... lets know...

I did mention I cant get it to recognize the phone. So no adb I tried all that before posting. Im afraid im just dead

So I am having the same problem. I eventually got it on yesterday but I turned off my phone and I am back to square one. Would using the vivid toolkit work to reboot to hboot? or am I stuck like this until i replace battery?

4 hours later I am back on!! never turning this thing off again

Had the same problem and just left the at&t store and its the battery. Once he exchanged batteries it worked fine
Sent from my HTC PH39100 using xda app-developers app

Phone not responding to ANYTHING (screen off)

Hey everyone, i have kind of a big problem. Yesterday i rooted my phone. Fot S-off and everything not problem. Flashed Slim Bean rom and i was a happy camper. Went to work and phone was working fine. Hours later, i tried to unlock my phone by pressing the power button and nothing happened. i tried holding the power button to make the phone shutdown and the keys lit up and kept on blinking but nothing happened. I tried calling the phone and from another line and although on the other phone it sounds like its one, my one wont ring or anything. I got home and tried to fastboot reboot but the damn thing is not on debugging mode apparently, so it just says waiting for device. I need HELP ASAP!!!!!! Thanks in advanced!

If the buttons blink, keep holding the power button until they stop blinking (this will take over 10 seconds!). That will force a hard reboot.

moises319 said:
Hey everyone, i have kind of a big problem. Yesterday i rooted my phone. Fot S-off and everything not problem. Flashed Slim Bean rom and i was a happy camper. Went to work and phone was working fine. Hours later, i tried to unlock my phone by pressing the power button and nothing happened. i tried holding the power button to make the phone shutdown and the keys lit up and kept on blinking but nothing happened. I tried calling the phone and from another line and although on the other phone it sounds like its one, my one wont ring or anything. I got home and tried to fastboot reboot but the damn thing is not on debugging mode apparently, so it just says waiting for device. I need HELP ASAP!!!!!! Thanks in advanced!
Click to expand...
Click to collapse
Hold the phone directly over a bright light and try to reboot. I can't explain why this procedure works but it did for me and several others. Just make sure the light is shining on the two sensors on the top left corner of the phone.

Marcm15 said:
Hold the phone directly over a bright light and try to reboot. I can't explain why this procedure works but it did for me and several others. Just make sure the light is shining on the two sensors on the top left corner of the phone.
Click to expand...
Click to collapse
The phone uses the light sensor to make sure the phone isn't in your pocket or some other place and isn't getting reset by accident.
Sent from my HTC One using xda premium

Be very careful flashing AOSP based roms. There have been several users reporting "bricks" while using these roms. Both a solution and a cause are unclear.

Marcm15 said:
Hold the phone directly over a bright light and try to reboot. I can't explain why this procedure works but it did for me and several others. Just make sure the light is shining on the two sensors on the top left corner of the phone.
Click to expand...
Click to collapse
Dude, thank you so much for that, it solved my issue! I don't know why I didn't think of it!!

If the buttons are flashing, I would consider that a response.
Just saying.

eyeisdasteve said:
The phone uses the light sensor to make sure the phone isn't in your pocket or some other place and isn't getting reset by accident.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
moises319 said:
Dude, thank you so much for that, it solved my issue! I don't know why I didn't think of it!!
Click to expand...
Click to collapse
Glad it worked for you. The explanation given above makes sense as to why it works...

[Q] Battery died and now screen too dim

I have searched the forum, and Google and AndroidCentral and haven't been able to find a possible solution to my problem. I am hoping someone here can help.
Phone HTC Vivid
The battery died last week and every since then the screen is so dim I can barely see it. It will charge and hold a charge all day, everything else works fine, vibration works, I just cant see the screen unless in a dark room.
Never done anything to alter software. I did replace the LCD screen, digitizer and motherboard about 2 months ago. All has worked fine until the battery died.
Any help is greatly appreciated.

Bump

Did you try to turn up the brightness in settings?

TheROMGuy said:
Did you try to turn up the brightness in settings?
Click to expand...
Click to collapse
Yes that was the first thing I looked at. I really think it is a software issue since the phone works perfectly otherwise. Vibrations, calls, text, browser, apps, etc everything works. I would like to try doing a hard reset to return to factory settings to see if perhaps if it is a software issue this might correct it.
I don't know how to do this on an HTC so any help is appreciated.

BcSurvivor said:
Yes that was the first thing I looked at. I really think it is a software issue since the phone works perfectly otherwise. Vibrations, calls, text, browser, apps, etc everything works. I would like to try doing a hard reset to return to factory settings to see if perhaps if it is a software issue this might correct it.
I don't know how to do this on an HTC so any help is appreciated.
Click to expand...
Click to collapse
Go into settings and look under storage i believe

You can boot into HBoot by completely turning off your phone holding the down volume button the pressing power at the same time then factory reset there.

TheROMGuy said:
You can boot into HBoot by completely turning off your phone holding the down volume button the pressing power at the same time then factory reset there.
Click to expand...
Click to collapse
Eh I wouldn't trust that all too well... Personally it has always givin me problems

TheROMGuy said:
You can boot into HBoot by completely turning off your phone holding the down volume button the pressing power at the same time then factory reset there.
Click to expand...
Click to collapse
That will bork internal storage... And require windows to reformat...
Sent from my Vivid 4G using Tapatalk 4

rignfool said:
That will bork internal storage... And require windows to reformat...
Sent from my Vivid 4G using Tapatalk 4
Click to expand...
Click to collapse
Ah didn't know that.

Do you change a new pin? sometime, other pin can make your phone crazy. 1 month ago, my phone has the same it

[Q] Phone won't turn on, red charging LED stays on, hardware buttons lit

Hey guys,
I left my HTC One to charge and when I tried to unlock it, it wouldn't respond. Right now it's a blank screen, the red LED is on even when I unplug the phone, and the hardware buttons are lit. I've tried to restart the phone by holding the power, holding power + volume down, but nothing is working. Device isn't showing up under adb or fastboot devices. What is going on? How can I fix this?
Help me out. Thanks!
-Coby
Edit: Recently this has been happening to my phone frequently, but I am usually able to get it to restart doing the methods said above. This is the first time I can't get it to do anything.

Put it under a stronger light and longpress power + vol-
Try this

I was actually searching through old threads and found that same answer and tried it. I can't believe it worked! Thanks! Why does this happen though? And will this hopefully prevent it from happening later on?

Are you rooted with a custom rom?
However, idk why it happened

Guich said:
Are you rooted with a custom rom?
However, idk why it happened
Click to expand...
Click to collapse
I have 4.3 Google Edition on my phone with TWRP.
I'll remember this trick next time though. Thanks again!

COBYATCH said:
I have 4.3 Google Edition on my phone with TWRP.
I'll remember this trick next time though. Thanks again!
Click to expand...
Click to collapse
:good:
Strange that you had this issue, but :good:

Guich said:
Put it under a stronger light and longpress power + vol-
Try this
Click to expand...
Click to collapse
Why the stronger light? Im confused! :cyclops:

This has worked for me a ton of times too, I guess it must just trigger something with the light sensor the phone has and wakes it up.

TwinAdk said:
Why the stronger light? Im confused! :cyclops:
Click to expand...
Click to collapse
It's a tips
Maybe the light sensor is always on...
Sent from One with Tapa4

It happened to me when i was rooted and used CWM.
It happened everytime i let the battery run down completely.
I havent rooted my replacement yet and when i let it run down, charged it for ten minutes and it booted straight up.
Seems to be an issue with the phone reading the charge state of the safety circuit in the phone. Mere speculation but i havent heard of it happening to anyone who wasnt rooted with custom recovery....

kungfudavie said:
It happened to me when i was rooted and used CWM.
It happened everytime i let the battery run down completely.
I havent rooted my replacement yet and when i let it run down, charged it for ten minutes and it booted straight up.
Seems to be an issue with the phone reading the charge state of the safety circuit in the phone. Mere speculation but i havent heard of it happening to anyone who wasnt rooted with custom recovery....
Click to expand...
Click to collapse
Can you please give me a little bit more details?
I have exact the same issue: The battery ran out completely, then I can't charge it or turn it on.
I have tried
1. with charger connect to outlet, power + vol-
2. with charger connect to PC, power + vol-
3. under desk light, without charger connected, power + vol-
Nothing worked for me.
Some questions:
- Should I connect the cable when I attempt to turn on the phone?
- Is normal desk fluorescent light "bright enough"?
- Should I move the phone under the light first then press the button, or the other way around?
Thank you for your help!

i have the same problem in my htc eye. i tried your solution. but it won't worked for me. phone still on blank screen and red light is on. how can i fix it?????

[Q] Help! Trying to troubleshoot and hopefully solve problems with HTC One.

Hey guys, could anyone shed some light on what's wrong with my phone?
The initial problem was that it would display a notice that the phone was going to restart, the phone would turn off but not reboot.
When trying to turn the phone on immediately afterwards, it wouldn't turn on. The first thing I tried was seeing if that battery was dead but even when I plugged it in, it still wouldn't turn on nor was the charging light on.
After leaving it for a while, I tried a hard reset but the phone would turn off after 2 seconds in the boot menu. After a few hours and a lot of expended patience, I got the hard reset done and it worked flawlessly for around 30 minutes then turned off again.
Right now, when I turn it on, it shows the HTC screen, the backlight for the icons at the bottom flashes around 10 times and it turns off.
Any idea what's wrong?

KimmayQ said:
Hey guys, could anyone shed some light on what's wrong with my phone?
The initial problem was that it would display a notice that the phone was going to restart, the phone would turn off but not reboot.
When trying to turn the phone on immediately afterwards, it wouldn't turn on. The first thing I tried was seeing if that battery was dead but even when I plugged it in, it still wouldn't turn on nor was the charging light on.
After leaving it for a while, I tried a hard reset but the phone would turn off after 2 seconds in the boot menu. After a few hours and a lot of expended patience, I got the hard reset done and it worked flawlessly for around 30 minutes then turned off again.
Right now, when I turn it on, it shows the HTC screen, the backlight for the icons at the bottom flashes around 10 times and it turns off.
Any idea what's wrong?
Click to expand...
Click to collapse
Kinda sounds like your power button may be sticking in. Is the device bootloader unlocked and rooted? Or still stock?

Danny201281 said:
Kinda sounds like your power button may be sticking in. Is the device bootloader unlocked and rooted? Or still stock?
Click to expand...
Click to collapse
The phone has been unlocked to be used with SIMs other than from AT&T but it hasn't been bootloader unlocked or rooted.

KimmayQ said:
The phone has been unlocked to be used with SIMs other than from AT&T but it hasn't been bootloader unlocked or rooted.
Click to expand...
Click to collapse
Ok I would recommend you check warranty to see if it is still covered. To try a software solution will mean unlocking the bootloader which will void warranty. And may not fix the problem. As I say it seems like the power button is stuck in.
When the capacitive buttons flash like that it is because of a forced reboot by holding in the power button.