how to unlock captivate - Captivate Q&A, Help & Troubleshooting

can someone help me to unlock my captivate?
what happened is, i removed my sim and use a new sim and then a pop-up message was displayed.
need a unlock code..already tried the apps in the market..
please help..

mrlengfung said:
can someone help me to unlock my captivate?
what happened is, i removed my sim and use a new sim and then a pop-up message was displayed.
need a unlock code..already tried the apps in the market..
please help..
Click to expand...
Click to collapse
Is your phone rooted? That would be the first step.
Also, would need to know what ROM/version you're running.

What is your operator on what phone is locked?
Sim unlock codes are usualy around 10$ or so, but since cappy is rly common phone probably there are sites with free calculator you time your imei and you got unlock code. you will get your imei with type *#06# on your dialer. . Google to try find free calculator or if there is not then you will have to pay but it's not much. I know for s2 i unlocked for free. there is even application on gplay for s2 unlock also i saw apk for s1 (big chance that cappy is included in this program) I suggest you to try this first, you cant lose anything cuz program will gief you right code if it avalible or it will not gief you anything so you can't type wrong code to many time and lock the phone totaly.
Also i think hard reset , reset trys. not 100% sure.

bg.stefan90 said:
What is your operator on what phone is locked?
Sim unlock codes are usualy around 10$ or so, but since cappy is rly common phone probably there are sites with free calculator you time your imei and you got unlock code. you will get your imei with type *#06# on your dialer. . Google to try find free calculator or if there is not then you will have to pay but it's not much. I know for s2 i unlocked for free. there is even application on gplay for s2 unlock also i saw apk for s1 (big chance that cappy is included in this program) I suggest you to try this first, you cant lose anything cuz program will gief you right code if it avalible or it will not gief you anything so you can't type wrong code to many time and lock the phone totaly.
Also i think hard reset , reset trys. not 100% sure.
Click to expand...
Click to collapse
Thank your post

First root your phone... Then install galaxy s unlock from helroz in Google play... Click unlock.. U can unlock it for free..
Sent from my SAMSUNG-SGH-I777 using xda premium

Related

[Q] Unable to unlock captivate

I bought Captivate by paying all the equipment cost because AT&T told me that they will unlock it whenever I will have to go out of US. They did give me the code but it did not work. After 2 days when I called customer care and they said they dont have the code, but when I told them that I was given the unlock code 2 days back they asked me to spell out the code and then they said yes it is the code. I tried the code with the customer care but it did not work. Then I tried the method showed on youtube (generate_codes.bat, sgux.exe) but I get the
failed to copy '/efs/nv_data.bin' to './nv_data.bin': Permission denied
Error: unable to find file nv_data.bin>
Phone details: Firmware 2.1Update1
Baseband ver: I897UCJH7
Kernel 2.6.29
Build #: ECLAIR.UCJH7
I see my 550$ going waste Please HELP!
I have already tried 8 times and there are only 2 attempts left. Please help else I will lose all my money becaues I do not reside in US and I need to use this phone in my country.
Thanks
Have you done any ROM flashing?
devangxda said:
I bought Captivate by paying all the equipment cost because AT&T told me that they will unlock it whenever I will have to go out of US. They did give me the code but it did not work. After 2 days when I called customer care and they said they dont have the code, but when I told them that I was given the unlock code 2 days back they asked me to spell out the code and then they said yes it is the code. I tried the code with the customer care but it did not work. Then I tried the method showed on youtube (generate_codes.bat, sgux.exe) but I get the
failed to copy '/efs/nv_data.bin' to './nv_data.bin': Permission denied
Error: unable to find file nv_data.bin>
Phone details: Firmware 2.1Update1
Baseband ver: I897UCJH7
Kernel 2.6.29
Build #: ECLAIR.UCJH7
I see my 550$ going waste Please HELP!
I have already tried 8 times and there are only 2 attempts left. Please help else I will lose all my money becaues I do not reside in US and I need to use this phone in my country.
Thanks
Click to expand...
Click to collapse
if you haven't flashed any ROMs, here is what you can do. go to market then search for SGS unlock, install and run it, it'll give you the code. thats how i unlocked mine. write the both codes down just in case.
No I have done nothing. It is just 6 weeks old phone. Same as what was delivered by AT&T. I did not play around with anything (like rooting, or installing beta Froyo)
devangxda said:
No I have done nothing. It is just 6 weeks old phone. Same as what was delivered by AT&T. I did not play around with anything (like rooting, or installing beta Froyo)
Click to expand...
Click to collapse
download SGS Unlock from the market, then run it. u'll get code.
I have already tried SGS Unlock. It says it did not find any codes.
devangxda said:
I have already tried SGS Unlock. It says it did not find any codes.
Click to expand...
Click to collapse
try dial *2767*3855# the phone will hard reset, then try it again. i didnt have any problems unlocking my phone by using SGS unlock, have flashed some stock ROMs in the past few days and didnt have issue at all.
I think the JH7 update screwed up the easy retrieval of the unlock code.
http://forum.xda-developers.com/showthread.php?t=789888
There's some info about a possible work around in there, but the guy who came up with it is apparently French and the translation to English is a little rough.
and to the OP ... my code was all numeric, so not sure why you would have had to 'spell' it to the AT&T rep.
startngate said:
I think the JH7 update screwed up the easy retrieval of the unlock code.
http://forum.xda-developers.com/showthread.php?t=789888
There's some info about a possible work around in there, but the guy who came up with it is apparently French and the translation to English is a little rough.
and to the OP ... my code was all numeric, so not sure why you would have had to 'spell' it to the AT&T rep.
Click to expand...
Click to collapse
my captivate came with JH7, bought it 1 week ago and i can get unlock code by SGS unlock app from market.
devangxda said:
I have already tried SGS Unlock. It says it did not find any codes.
Click to expand...
Click to collapse
if you have not done anything on it, i'm assuning that you haven't rooted it yet. if thats the case, get z4root from market and root your phone. then use SGS unlock to get code, choose root-code option.
It is possible that your nv_data.bin is encrypted - the only way to know is to root the phone, and view it with a hex editor. If it is encrypted, there is a web tool posted in the dev section (search 2.2 unlock) that will take the nv_data.bin and rebuild it with whatever unlock code you want.
Did you upgrade to Update1 from AT&T? I did software update from phone and it updated the version 2.1 Update1.
I have tried it after doing the upgrade and SGS Unlocker is not working.
What does hard-reset mean? Does it mean "Restor to Factory Defaults"? If yes, I can do it through standard menu entry in settings? Is this different from the method you gave? Will hard-reset reset the 10-maximum-attempts-to-unlock counter?
Thanks for replying!
No. I have not done any ROM flashing.
devangxda said:
What does hard-reset mean? Does it mean "Restor to Factory Defaults"? If yes, I can do it through standard menu entry in settings? Is this different from the method you gave? Will hard-reset reset the 10-maximum-attempts-to-unlock counter?
Thanks for replying!
Click to expand...
Click to collapse
hard reset = master clear on odin. it wipes out everything on your phone even SDcard. it is different to the standard menu factory rest. and i'm not sure if it'll reset the 10 max counter though.
alphadog00 said:
Have you done any ROM flashing?
Click to expand...
Click to collapse
No I have not done any ROM flashing.
Lancez said:
hard reset = master clear on odin. it wipes out everything on your phone even SDcard. it is different to the standard menu factory rest. and i'm not sure if it'll reset the 10 max counter though.
Click to expand...
Click to collapse
Since there are only 2 attempts left for me to unlock Captivate, what will happen if I exhaust all 10 tries? I read somewhere that it will hard-lock or freeze. Can this hard-lock be reversed? Is freeze unlock code used to reset the counter?
devangxda said:
Since there are only 2 attempts left for me to unlock Captivate, what will happen if I exhaust all 10 tries? I read somewhere that it will hard-lock or freeze. Can this hard-lock be reversed? Is freeze unlock code used to reset the counter?
Click to expand...
Click to collapse
If it does hard lock? Then you would need to take it to an AT&T shop.
Have you tried CLShortFuse's one-click root program? I haven't tried the Captivate unlock feature - but my guess is it should give you the unlock code.
You can get it here.
I have the same software on my phone as the OP. I got the phone unlocked by using the root method of SGS. Now how did I root the phone? Someone recommended the one click root method found inside the One Click Lag Fix found in the market.
So, to recap. I got the One Click Lag Fix app. Used the one click root method. Got the phone rooted (it is a couple of steps actually - you still have to update on recovery). Now that you have superuser status, used the SGS app to search unlock code using the rooted phone method. It will show the unlock code (mine had 8 numbers). Hope this helps.
PS: For anyone reading this, AT&T DOES NOT have the unlock codes yet. Any rep that promises that you will be getting an unlock code soon is not really telling the whole truth. All it shows on their side is that unlock codes unavailable but it does not shows when they will become available. I think I read somewhere that there is a 10 months exclusivity on the Captivate (starting when it first came to AT&T, which is this last July).
devangxda said:
No I have not done any ROM flashing.
Click to expand...
Click to collapse
One more time - this is from experience:
If the nv_data.bin file is encrypted and unlock code doesn't work or can't be found you need to rebuild the nv_data.bin file. Period.
There are instructions in the Dev section under a thread titled 2.2 unlock.
If you use all 10 attempts - the phone needs to be sent to a service center to do a low level restore - usually Samsung not AT&T.

SGS Android 2.2.1 Unlock Sim??

Hey guys I habe updated via ODIN to 2.2.1 recently and I now
want to unlock my phone to all networks (simlock remove)
Is it possible for the new android version?
Exxorzist
Have you tried sgs unlocker?
Sent from my GT-I9000 using XDA App
Yes, I unlocked my Phone on Android 2.1 EClair and it is still unlocked on 2.2.1 JPU. These are not iPhones, therefore they do not require a hack.. Hell samsung stores the unlock code on your phone!
SGS Unlocker says to me:
"Sorry no codes found
File not found: Do you have a Samsung Galaxy S?"
Exxorzist said:
SGS Unlocker says to me:
Sorry no codes found
File not foundo you have a Samsung Galaxy S?
Click to expand...
Click to collapse
I think you need to have root for the unlock to work in Froyo. If possible dowgrade to Eclair, unlock and upgrade back to Froyo ... or get root in Froyo first.
Its probably unlocked, have you tried another sim on it yet?
ragin said:
Its probably unlocked, have you tried another sim on it yet?
Click to expand...
Click to collapse
Yes it asks for an unlock code
have to tried this link? this link comes from sgs unlocker app
http://forum.xda-developers.com/showpost.php?p=8942669&postcount=94
i unlock my friends sgs 2.2 universal with this one.
make a back up of your /efs before following the steps
Exxorzist said:
Yes it asks for an unlock code
Click to expand...
Click to collapse
In settings, there is Location & Security, & you find Set up SIM card lock. HAVE YOU DONE THAT? Verify.
When you put in another SIM, is it asking for a PIN to use phone?
ragin said:
In settings, there is Location & Security, & you find Set up SIM card lock. HAVE YOU DONE THAT? Verify.
Click to expand...
Click to collapse
sorry for my bad english.
I put in my other sim card and first it asks me for a pin. So I enter the pin and the it asks me for a "network- unlock code" (i think that's what it's called in english).
Is this a used phone you bought?
I think the original owner put a SIM lock code on it. Worst case, you bought a stolen phone.
If you can put the phone to download mode, why dont you try flashing a 2.1 ROM? See if it works.
ragin said:
Is this a used phone you bought?
Click to expand...
Click to collapse
I bought this phone with a contract from "3"-Austria. I'm the first owner.
So now I want to go to Poland to visit my family and put in another sim card.
The usual Pin it asks me I enter sucessfully and then it pops up this messege:
"Siim network unlock Pin".......
-->I think this is the code I need.
When i enter *#7465625#
it says: --> Network Lock [ON]
http://forum.xda-developers.com/showthread.php?t=761045
Try this thread, & ask the developer if he can help you.
you should try what i suggested. the link i posted comes from the the app sgs unlock. try pressing the menu on sgs unlock app and choose generate NV_Data.bin it will lead you to the link i posted earlier.
the tutorial will replace the files that locks your phone. thats why you should make a back up on your /efs folder for warranty or emergency concern.
tried it successfully with 2.2
predogo said:
you should try what i suggested. the link i posted comes from the the app sgs unlock. try pressing the menu on sgs unlock app and choose generate NV_Data.bin it will lead you to the link i posted earlier.
the tutorial will replace the files that locks your phone. thats why you should make a back up on your /efs folder for warranty or emergency concern.
tried it successfully with 2.2
Click to expand...
Click to collapse
Do you know if this could work also on gingerbread 2.3.5?

Galaxy S GT-I9000 unlock help please

I found this great forum a few days ago and after a lot of reading I have managed to root the phone and install a few apps.
I have also been able to backup my efs folder and edit the nv_data.bin file using a hex editor as per this thread here http://forum.xda-developers.com/showthread.php?t=761045.
However after changing the byte 01 to 00 at line 0018146 8 and reloading the file to my phone, it is still asking me for an unlock code
when I put a new sim card in. I have the Galaxy S running GingerBread 2.3.6, Baseband I9000 XXJW4. I have also tried the unlocker softwares posted elsewhere on the forum with no success. Is it possible that anyone can give me pointers on how to successfully unlock the phone please or suggest where I may be going wrong.
i don´t know, if i unterstood you right, but last year i got a new sim card, which is locked by a code by the provider (of course they told me this code). Every time i restart my phone (unless it´s in airplane mode) i have to tipe this code. So maybe in your case it is also the sim card, which is locken and not the phone..
Thanks for the quick reply, but it can't be the sim as it's on Pay As You Go in the U.K and so not a contract sim.
Did you try with Samsung Galaxy S Unlock Tool or SGS Unlock PRO?, it's on the play store i unlook mi phone with it.
Hi,
If i'm understanding you right you are asked for unlock code in the phone startup,
If that is the case i once experience the same problem with my phone and i fix it by typing the wrong codes some times untill the possible retryes are over after that my phone continue to load the OS and after that i never met the problem.
Regards,
dodahday said:
when I put a new sim card in. I have the Galaxy S running GingerBread 2.3.6, Baseband I9000 XXJW4. I have also tried the unlocker softwares posted elsewhere on the forum with no success. Is it possible that anyone can give me pointers on how to successfully unlock the phone please or suggest where I may be going wrong.
Click to expand...
Click to collapse
Normal USIM unlock code is 0000, if failed you can try the unlock tools on MY android collections link below
Once again thanks for all the replies.
I have tried the 0000 code which failed with a message that network unlock was unsuccessful. I haven't tried any other code because of the 3 strikes and phone barred conditions.
xsenman said:
Normal USIM unlock code is 0000, if failed you can try the unlock tools on MY android collections link below
Click to expand...
Click to collapse
I have also tried the 'Generate Windows Unlock' tool but it seems that the graphics card in both my laptop and desktop is not compatible with the software. I have also tried the SGS Unlock tool as well as the free one from Helroz but failed to unlock the phone. The tool from Helroz successfully changed the relevant bytes according to the software, but when I rebooted the phone it was stuck on the Samsung Galaxy S start screen so I had to re-flash the software and restore the backup of my efs folder.
I have not tried the paid for tool from the market as, being a 68yr old complete newbie to the smart phone era and not yet having a wireless router, I am unsure as to how to get it. To give you some idea of the leap I have made with this phone, which was given to me by my son who has now emigrated to Australia, my current phone is an old Nokia 5110 which I have used for around 12 years.
Thanks for your help and patience.
I have now managed to unlock the phone using SGS Unlock Pro with the generic unlock option, for some reason the Samsung unlock option kept crashing. Thanks for the tip with the Pro version of the software and it seems that I have a lot to learn regarding this phone, now for a different ringtone.:good:

[Q] can't undo sim lock - any advice?

First off: I am a noob, both here and when it comes to rooting/flashing/etc. I am speed-learning out of necessity LOL
I cant seem to unlock my phone's sim card pin no matter what I do... I have a Samsung Galaxy S gt-19000M, it was purchased in Canada and used for years on the Bell Aliant network. I have now moved to Belgium and would like to use this phone with Base network here. I love this phone and would prefer to not have to buy a new one
But of course when I put in a local sim card it asks for a pin code and Bell Alliant refuses to give it to me.
So I rooted the phone with SuperOneClick, and put on busybox (I thought it was installed through SuperOneClick but the galaxy_s unlock app was complaining of busybox errors), terminal emulator, root file browser and titanium backup.
So far I have tried:
-> galaxy_s unlock app
Result: it looked like it worked but no dice
from http://forum.xda-developers.com/showthread.php?p=7776555#post7776555
-> Hex edit
Result: still asking for pin code after reboot
-> SGS Unlock Tool apk
Result: cant find codes
-> generate unlock code for windows
Result: errors if my phone is connected to the PC, if I copy nv_data.bin into the folder and run it like that it gives me a code that did not work (20404)
from http://forum.xda-developers.com/showthread.php?p=8942669&postcount=94
-> attempted setting the pin to "12345678" (it asked for 8 digits)
Result: the inserted pin didnt work
GalaxSim still says it's locked and sounds like the pro version would work but I cant try any paid apps since the only sim card it accepts doesnt have an account attached to it anymore so I have no compatible sim card with a phone account that could be used to pay for an app...
So....... 2 of 3 pin attempts used up and not sure what to do short of a full factory reset >_<
I then did a factory reset, doesn't reset the pin code attempts (of course), galaxy_s unlock and sgs unlock tool still wont work
Now I downloaded a factory rom and am considering to learn how to flash the phone >_>
Fingers crossed I don't brick it!
My question: Am I missing something?
Did I skip something really noobishly obvious?
Please someone tell me I made a stupid mistake and make this all go away!!
Please? >_>
EDIT:
Ok so I'm a noob alright... I think I have been trying stuff for the wrong model -_-
Which means this is probably posted in the wrong forum section too, I'm sorry...
Back to square one I go

[Q] Unable to unlock phone

So, basically, I got a new pay-as-you-go SIM and I don't want to buy a new phone for it. I was looking for methods to unlock my current galaxy ace, it's rooted and I have a custom ROM on it- The Ultimatum by The "A" Factor. I got my unlock codes and put the SIM in expecting to get a screen saying phone is locked, please put in unlock code or something similar that usually happens. However nothing came up but when the phone finished booting, I had no service and can't use it for calls or anything which suggests that the phone is still locked, I tried using the *#7465525# service code, but I got an error saying no service or incorrect MUDI code or something like that. Is it possible that flashing a new ROM wiped the unlocking procedures and is there anyway for me to know if my phone is unlocked and if not, can I still unlock it?
Elite Choob said:
So, basically, I got a new pay-as-you-go SIM and I don't want to buy a new phone for it. I was looking for methods to unlock my current galaxy ace, it's rooted and I have a custom ROM on it- The Ultimatum by The "A" Factor. I got my unlock codes and put the SIM in expecting to get a screen saying phone is locked, please put in unlock code or something similar that usually happens. However nothing came up but when the phone finished booting, I had no service and can't use it for calls or anything which suggests that the phone is still locked, I tried using the *#7465525# service code, but I got an error saying no service or incorrect MUDI code or something like that. Is it possible that flashing a new ROM wiped the unlocking procedures and is there anyway for me to know if my phone is unlocked and if not, can I still unlock it?
Click to expand...
Click to collapse
try using another SIM, if you wrote the correct code, it should be unlocked :S
Viper The Ripper said:
try using another SIM, if you wrote the correct code, it should be unlocked :S
Click to expand...
Click to collapse
That's not my problem D=, the fact is I have the codes but I on boot, I'm not getting any options to enter them in.
Elite Choob said:
That's not my problem D=, the fact is I have the codes but I on boot, I'm not getting any options to enter them in.
Click to expand...
Click to collapse
...my fault!, Try flashing a fresh stock, when I unlocked my phone via carrier code, It was in stock..it could work :S
am! First of all check that your IMEI number It's ok
Viper The Ripper said:
...my fault!, Try flashing a fresh stock, when I unlocked my phone via carrier code, It was in stock..it could work :S
am! First of all check that your IMEI number It's ok
Click to expand...
Click to collapse
Found the number, what else can I do besides flashing a stock ROM =l
Elite Choob said:
Found the number, what else can I do besides flashing a stock ROM =l
Click to expand...
Click to collapse
Didn't show you nothing to introduce the code?¿
... try introducing another SIM from other carrier... when you boot then automatically should ask you to introduce the unlock code
If it doesn't work you could phone to the device's carrier, the carrier must help you if you finished your contract
Viper The Ripper said:
Didn't show you nothing to introduce the code?¿
... try introducing another SIM from other carrier... when you boot then automatically should ask you to introduce the unlock code
Click to expand...
Click to collapse
I do have another SIM from another carrier, but the screen isn't showing up, I've been scouring the internet and found http://forum.xda-developers.com/showthread.php?t=1335548 , turns out it won't show because of my ROM, so I'll have to switch to stock like you said, before I do that though I'll try that code he said at the end to see if it will unlock. Thanks :good:
Elite Choob said:
I do have another SIM from another carrier, but the screen isn't showing up, I've been scouring the internet and found http://forum.xda-developers.com/showthread.php?t=1335548 , turns out it won't show because of my ROM, so I'll have to switch to stock like you said, before I do that though I'll try that code he said at the end to see if it will unlock. Thanks :good:
Click to expand...
Click to collapse
ok! be carefull with this stuff, you could brick your device if you do something wrong, if I were you I'd phone my carrier to avoid any kind of trouble (if I'd had my contract finished)
Good luck mate!

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