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Hi, I recieved my diamond from expansys two days ago.
Everything is ok so far, except for the ROM and RAM which are far away from 256 and 193....is it because the device is a grey import (as people from other forums are saying!!) or what??
Anyway, if the device is legal and eveything is ok, why it is not allowing serial number registration with HTC website??
And finally, I really respect expansys and do think that they are decent people, but what should I do if the new versions have bigger RAM and ROM, shall I ask for return or any compensation (according to the UK rules)??
As i said in my other post, its a grey unit ie its not a uk model but an asian unit. Which means that HTC UK wont support it, if you have any problems you will need to send it to Expansys who will then sort it out for you...but you will not get any technical support from HTC. Also you wont get any support unless you rely on Expansys to supply any rom updates etc. You will need to register your serial number on HTCs asian website, then it will accept it.
As for Expansys being decent people??...i dont think so, the fact that they have and are still duping people into thinking that the Diamonds they are selling are UK spec, when they arent really speaks volumes about their practices. They have lost my business thats for sure, i refuse to deal with a company that cannot be honest and upfront...thats been proven by their constant deleting of posts in their forums.
Now if i was you??, i would return it, get my money back..wait a week for the 'real' uk stock to come in...hopefully next week they will be here and not only that you will save yourself some money as it will be cheaper than what Expansys are selling them at...in fact totalpda.co.uk are selling them at £410. Of course its up to you but if i was you, id be sending it back for a full refund.
The ROM/RAM is used by the device and not shown... What are the figures you have, as this may be the cause?
Currently, there are no UK release models available, and there should not be for at least a week...
Spawn12 said:
As i said in my other post, its a grey unit ie its not a uk model but an asian unit. Which means that HTC UK wont support it, if you have any problems you will need to send it to Expansys who will then sort it out for you...but you will not get any technical support from HTC. Also you wont get any support unless you rely on Expansys to supply any rom updates etc. You will need to register your serial number on HTCs asian website, then it will accept it.
As for Expansys being decent people??...i dont think so, the fact that they have and are still duping people into thinking that the Diamonds they are selling are UK spec, when they arent really speaks volumes about their practices. They have lost my business thats for sure, i refuse to deal with a company that cannot be honest and upfront...thats been proven by their constant deleting of posts in their forums.
Now if i was you??, i would return it, get my money back..wait a week for the 'real' uk stock to come in...hopefully next week they will be here and not only that you will save yourself some money as it will be cheaper than what Expansys are selling them at...in fact totalpda.co.uk are selling them at £410. Of course its up to you but if i was you, id be sending it back for a full refund.
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wrong, just plain wrong, ANY DEVICE WITH A HTC SN (Serial Number) IS SUPPORTED (VIA WARRANTY & Updates) BY HTC!!!
walshieau said:
wrong, just plain wrong, ANY DEVICE WITH A HTC SN (Serial Number) IS SUPPORTED (VIA WARRANTY & Updates) BY HTC!!!
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Do you work for expansys by any chance?
Nocturne_sa said:
Do you work for expansys by any chance?
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please, i have a real job, now if you have any other questions with substance feel free to ask, if not, then dont bother.
walshieau said:
wrong, just plain wrong, ANY DEVICE WITH A HTC SN (Serial Number) IS SUPPORTED (VIA WARRANTY & Updates) BY HTC!!!
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Lets clear this one up for once and for all on the warranty front.
If you are say in the UK and buy a grey import then you are NOT supported or warranted by HTC UK. You can get support from the area in which the device was obtained from, in these cases Asia. So if the unit breaks you must return it to HTC in Hong Kong either directly yourself or via Expansys which will handle it for you.
You also cannot register a unit from Hong Kong on the HTC UK site and therefore for updates you must register units on the HTC regional site from which the unit was obtained, in these cases the Asian site.
Furthermore the level of warranty differs from region to region so in the EU many devices are under warranty for 24 months which is not the case in others and if a unit is sourced from outside the EU then it will only have the warranty period for that region which in most cases will be about 12 months.
The beef that most people have with this is that Expansys are not being completely transparent about this so people are buying them and then not knowing the full position.
Well and more to the point really . Customers are not getting a choice . They think they are getting a UK branded device as advertised when in fact thay are not. This is against the law in the UK as selling Grey Goods is classed as counterfit.
The warranty is your choice but i would not risk the word of a company that is clearly trying to pull the wool over it's customers eyes just to be first to market. You may as well buy a unit off Ebay which is far cheaper and you will still have to use country of origan for its warranty repairs.
Just my 2 pence worth
Ok guys. I bought my Diamond from Expansys as I have my Tytn II a few months back.
I did try to register its serial number through HTC and I got the message that it was not an HTC phone.
I then registered under a different email giving Honk Kong as a country of residence and when I tried to register my phone stil got the same message.
Any Idea???
Thanks
athosk said:
Ok guys. I bought my Diamond from Expansys as I have my Tytn II a few months back.
I did try to register its serial number through HTC and I got the message that it was not an HTC phone.
I then registered under a different email giving Honk Kong as a country of residence and when I tried to register my phone stil got the same message.
Any Idea???
Thanks
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Did you try going through the HTC Asian/HK site?
legal
Gray is not illegal in the UK, Black is illegal you are buying a genuine product from the manufacture so its not Black or (i hope) stolen
What is illegal is false advertising but after looking at the site, there is nothing in there that is illegal, it in no way suggests anything about the extent of the warrenty other than contact them, it in no ways states that its anything other than a English UK phone, which it is otherwise it would be german or Japanise or something.
the fact of the matter is, its called GRAY for a reason, its not illegal but its not exactly very open either, common sence is needed here people, if someone is doing something thats to good to be true, it probably is, O2 have backed HTC for years now, if anyone was going to release genuine HTC UK phones then either O2 or HTC will do it first
dazza9075 said:
Gray is not illegal in the UK, Black is illegal you are buying a genuine product from the manufacture so its not Black or (i hope) stolen
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True, but selling at those it where not grey market imports is illegal, and is also trademark infringement as the items are not to be sold in the UK...
What is illegal is false advertising but after looking at the site, there is nothing in there that is illegal, it in no way suggests anything about the extent of the warrenty other than contact them, it in no ways states that its anything other than a English UK phone, which it is otherwise it would be german or Japanise or something.
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If sold as an "Englis UK" device, that is what they should be. I believe these devices are in fact HK WWE devices, which makes it illegal.
the fact of the matter is, its called GRAY for a reason, its not illegal but its not exactly very open either, common sence is needed here people, if someone is doing something thats to good to be true, it probably is, O2 have backed HTC for years now, if anyone was going to release genuine HTC UK phones then either O2 or HTC will do it first
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Orange backed HTC devices far earlier than O2, and T-Mo have actually announced the device, so I suspect one of those would release the device before O2.
l3v5y said:
Did you try going through the HTC Asian/HK site?
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Yes I did and still got the same message
athosk said:
Yes I did and still got the same message
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Maybe HTC have blocked the S/Ns of the Expansys stock...
Send them an email...
legal or not
it is potentially a copywrite infringment if HTC havent gave permision to sell it or indirectly sell it, that doesnt make it illegal until HTC says so, its quite possible that they allow first tire resells to pass on to europe, it is not however illegal just because itcame from The far east.
It is sold as a UK device, the device is English however, it may have been adapted to be english but its english, in the same way that a german book translated in to english is still english (all be it usually bad) they are not doing anything legally wrong so long as HTC approves to the sale ofits devices, and since they are getting paid for them one way or another its unlikely they will care much, and its perfectly ok for them to limit the warrenty on them as well, so long as its at least 12months, they will however insist that it is sent back through the original retailier it was brought from
i think some one posted in somware that register problem is coming coz HTC webpage not updated, or data not updated yet. he told he recive a mail from HTC.
anyway non of my business... i have no hand in HTC or Expansy or anything els.....
dazza9075 said:
it is potentially a copywrite infringment if HTC havent gave permision to sell it or indirectly sell it, that doesnt make it illegal until HTC says so, its quite possible that they allow first tire resells to pass on to europe, it is not however illegal just because itcame from The far east.
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I believe since the devices where not sold with the intention of being sold in the UK, it probably is illegal, although as you say, HTC will be the ones to decide.
It is sold as a UK device, the device is English however, it may have been adapted to be english but its english, in the same way that a german book translated in to english is still english (all be it usually bad) they are not doing anything legally wrong so long as HTC approves to the sale ofits devices, and since they are getting paid for them one way or another its unlikely they will care much, and its perfectly ok for them to limit the warrenty on them as well, so long as its at least 12months, they will however insist that it is sent back through the original retailier it was brought from
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The ROM on these devices is the HK WWE ROM. It is a WWE ROM rather than a "UK English" ROM. And, all the german translations I've witnessed have been pretty good
I got mine from expansys and manged to join club HTC with the serial number no problems on the europe site.
Question is when a update comes out will it ask for a serial number and will it be valid then.
My bad just tried to register the devive and yep does not register. Guess ill have to wait for people to release the update on here really.
Register on the english version of the HK site. At least you can get any roms released for that region (and share them here too!).
Does someone know a online shop which will ship the Samsung Focus S to Europe??
Expansys would, they have a store for most countries. Though they are more expensive.
You can try eBay or MobileCityOnline, if they ever get stock.
I ordered mine on eBay.
would the samsung focus s work in the UK? Does automatically become unlocked?
rafter_01 said:
would the samsung focus s work in the UK? Does automatically become unlocked?
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It would not automatically become unlocked. You would need to purchase an unlock code. I trust: samsungimeiunlock.com or cellunlocker.net
Both cost around $30 USD currently.
The Focus S would work on 2G/EDGE networks after unlock as well as 3G 850/1900/2100 bands. 850/1900 are not very popular outside of N. America.
2100 is quite prevalent in many European countries. You can find a list here: http://worldtimezone.net/gsm.html
If it says 2100MHz under 3G on the same line, you might be in luck.
does anyone know if this phone would work in austria at t-mobile? how about import taxes? would i have to pay some?
thx, sam
johnsies said:
Expansys would, they have a store for most countries. Though they are more expensive.
You can try eBay or MobileCityOnline, if they ever get stock.
I ordered mine on eBay.
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Expansys don't have the Focus S in the Austrian store...
Ebay is also a little bit expensive...
sam_semillia said:
does anyone know if this phone would work in austria at t-mobile? how about import taxes? would i have to pay some?
thx, sam
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It will work on Austrians 3G networks without problems...
Import taxes are usually around 20% in Austria from Item+Shipping that would be around 130$ (~100€)for a focus if you pay 650$
If your lucky the customs won't check your package, than you get away without customs duty
Cheapest Unlock I've found
Bought mine on eBay for $430+$10 shipping.
On cellunlock(dot)net with "android50" coupon code it costs 19.99 CAD (Canadian $), where as the normal price is CAD 39.99.
uncloking imported cell
Hi guys! I am coming from a Galaxy S and going to switch to WP. Since I live in Chile I have to import the Focus S, so I have an important but noob question on unlocking.
When I bought my SGS it was already unlocked so I just had to insert my local sim, start rooting and flashing. But now I'm going to buy a AT&T Focus S, so I don't really know if I need an AT&T sim card in order to sim-unlock it from pages like prounlocking or similar and/or using any sort of app or flash-like procedure.
thanks in advance! it would be really hepful for me!
http://www.expansys-usa.com/samsung-focus-s-windows-phone-unlocked-223036/
thanks! But I was planning to buy it locked and unlocking it myself so could save a few bucks (actually, like 150 USD)
Demian_ii said:
thanks! But I was planning to buy it locked and unlocking it myself so could save a few bucks (actually, like 150 USD)
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You don't need at&t sim card, just insert your own, it will ask for unlock code, you dial it, it unlocks and that's it
I bought a Focus S AT&T locked of E-Bay, and had it shipped here to the Netherlands.
It was locked, and purchased an unlock code from:
http://www.samsungimeiunlock.com/samsung-focus-s-unlock
Working fine, unlock was delivered within 15 minutes.
I made the same that Demian_ii but I order to send to Spain
Imported it into the UK as an unlocked phone and just updated the software to 8107(?). It runs absolutely fine on T-Mobile in the UK. Good data speeds when out and about. I would like to enable wireless tethering/hotspotting if possible. Still looking into it.
I'm pretty happy with it, but not sure I'm that happy with the Gmail integration or Facebook integration (I guess this is now more about WP7 than the Focus S).
I might consider selling it on, I'm still giving it a chance, but I'm missing a lot of the functionality that Android finally got which WP7 is sadly lacking
free simlockcalculators
johnsies said:
It would not automatically become unlocked. You would need to purchase an unlock code. I trust: samsungimeiunlock.com or cellunlocker.net
Both cost around $30 USD currently.
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Try this software for free: http://simlockcalculators.com/
https://negrielectronics.com/
They ship worldwide and it is currently on sale
Here already imported and unlocked (and good price)
Looking for a good combo on price, warranty, service.
Also, are all GT-N7000s the same? I would assume they are but you never know. (Once we root and put a custom rom on). If they aren't, is there something I should know?
Going from a AT&T note to the international.
Thanks!
Cheapest is the one on dailysteals.com for $599. But that is for today only.
Otherwise buy from expansys-usa.com which is a reputable seller. Google for some coupons to get some additional $ off.
As far as warranty, expansys provides thru their site in Europe. So if any issues you send the device back to expansys USA and they work with their Europe counterpart. Not sure about daily steals. But don't bank too much on warranty since it will be lengthy process if something goes wrong.
Sent from my GT-N7000 using Tapatalk
Hi all,
I am travelling to the UK this summer (I live in Israel), and after making great use out of my Desire for almost 3 years, I feel it's time for an upgrade. Now, I have checked a number of shops that offer the phone, however the prices vary by about £10-£20 (Clove, Handtec, Phones4U - even O2, but it's SIM locked for 12 months). So I'm at a loss as to where to order from. Maybe Amazon.co.uk?
After purchasing the device, does anyone know whether or not I can claim VAT back (due to not living in the EU)? That would save a few extra £'s..
I am also concerned about the network bands it uses - I think the one I need is the 801n (900/2100 3G) - do all vendors in the UK sell this particular variant? Also, is this rumour about a 64GB device even worth holding my breath for? 32GB could definitely be more than enough...
Finally, warranty - if anything happens (touch wood that it doesn't), would sending the device via airmail back to the UK be sufficient for warranty purpose? Or is it void if I live outside of the UK?
Many thanks for all help provided
I do not know about the other questions, but you will not be able to claim VAT back in the UK. I believe the UK is the only country you cannot do that in; I have done it in France, Sweden, Germany and some others, but not in the UK. One question, though, how are you going to buy a device that is sim locked for 12 months, or in other words, how are you going to buy a contract-locked device if you do not actually live there? Wouldn't they require green cards, credit cards, proof of residence and such? Or at least that's how it was with AT&T and the iPhone.
Well I figured that the pay&go offer meant you didn't need an address..
Regardless, the vat and sim locked version are the last of my worries compared to the other questions.
Sent from my HTC Desire using Tapatalk 2
rafithegreat said:
Well I figured that the pay&go offer meant you didn't need an address..
Regardless, the vat and sim locked version are the last of my worries compared to the other questions.
Sent from my HTC Desire using Tapatalk 2
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Most of the sellers you have listed sell sim unlocked versions of the One but I don't know how the prices compare to those you have.
I have purchased phones from both Handtec (online) and Carphone Warehouse (in store) and always pay for sim unlocked.
As to the model the ones available in the UK will be the M7-UL 801n which is the international variant and should be fine for most of the world but you will need to check the frequencies available before purchase.
Hey again..
I just checked, and it seems that MobiCity have a UK website selling the 801S version, as well as a 64GB version!? :huh:
Does this even make sense? That's the Australian/Asian version AFAIK..
I am in the UK and am considering getting a dual sim (the L29 variant) of the Huawei P20 Pro.
Do you know of any store that sells the dual sim version (sim-free, unlocked), and that would ship to the UK? A reputable foreign store that would ship to the UK would be OK, too (but if from outside the EU, I must make sure that VAT and custom duties don't end up costing too much).
The only UK online store I have found is www.clove.co.uk , which is out of stock at the moment.
I understand Three UK sells the dual sim, but the Three signal is too unreliable where I live.
EE, Vodafone and Carphone Warehouse don’t sell the dual sim (I asked their chat tech support).
I have found some supposedly UK-based vendors in the UK, that sell at £690 vs Clove’s £790. It seems like a good price, but maybe too good to be true? I’d think a reputable store would give me more peace of mind.
Amazon UK lists two external vendors which sell at the same price as clove, but some user reviews mention the box was opened and the phone covered in fingerprints (used phone? Customs inspection? A return?).
Thanks!
I bought mine from Amazon France. Got fed up of looking for it in the UK
Wondamobile. Com
Thank you, guys.
@qwerty1q, have you tried wondamobile? Does the price really include VAT and custom fees, as they say? You don't think buying from a UK store like clove is worth the extra £100 or so?
@dreamWille, do you remember if you bought it directly from Amazon France or from a third-party vendor listed there? Searching Amazon France now, I get a vendor that has an address listed in Spain.
Thank you, guys.
@qwerty1q, have you tried wondamobile? Does the price really include VAT and custom fees, as they say? You don't think buying from a UK store like clove is worth the extra £100 or so?
@dreamWille, do you remember if you bought it directly from Amazon France or from a third-party vendor listed there? Searching Amazon France now, I get a vendor that has an address listed in Spain.
Bought my Mate 8 from them 2-3 years ago, no problems.
cdl2 said:
Thank you, guys.
@qwerty1q, have you tried wondamobile? Does the price really include VAT and custom fees, as they say? You don't think buying from a UK store like clove is worth the extra £100 or so?
@dreamWille, do you remember if you bought it directly from Amazon France or from a third-party vendor listed there? Searching Amazon France now, I get a vendor that has an address listed in Spain.
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I always buy directly from Amazon because of warranty purposes.
Check all the Amazon sites (Germany, Spain's, France etc)
One of them should have it in stock
Currently have a note 8 duos, have someone willing to trade for a p20 pro single sim. Worth the trade? Honest opinions?
Model CLT-L04, what is the difference in models?
turilo said:
Currently have a note 8 duos, have someone willing to trade for a p20 pro single sim. Worth the trade? Honest opinions?
Model CLT-L04, what is the difference in models?
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Don't hijack other people's discussions. Asking a question by opening a separate thread would be better. Also bear in mind you're more likely to hear pro-Huawei opinions on Huawei forums, and pro-Samsung opinion on Samsung forums, because, clearly, each forum will be more populated by people who have chosen that brand
cdl2 said:
Don't hijack other people's discussions. Asking a question by opening a separate thread would be better. Also bear in mind you're more likely to hear pro-Huawei opinions on Huawei forums, and pro-Samsung opinion on Samsung forums, because, clearly, each forum will be more populated by people who have chosen that brand
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Seems you are new to XDA so I will just ignore your remarks...think before you reply
cdl2 said:
I am in the UK and am considering getting a dual sim (the L29 variant) of the Huawei P20 Pro.
Do you know of any store that sells the dual sim version (sim-free, unlocked), and that would ship to the UK? A reputable foreign store that would ship to the UK would be OK, too (but if from outside the EU, I must make sure that VAT and custom duties don't end up costing too much).
The only UK online store I have found is www.clove.co.uk , which is out of stock at the moment.
I understand Three UK sells the dual sim, but the Three signal is too unreliable where I live.
EE, Vodafone and Carphone Warehouse don’t sell the dual sim (I asked their chat tech support).
I have found some supposedly UK-based vendors in the UK, that sell at £690 vs Clove’s £790. It seems like a good price, but maybe too good to be true? I’d think a reputable store would give me more peace of mind.
Amazon UK lists two external vendors which sell at the same price as clove, but some user reviews mention the box was opened and the phone covered in fingerprints (used phone? Customs inspection? A return?).
Thanks!
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Thinking about to sell mine(I'm in the Netherlands) if you are interested let me know in pm. It is a quite good deal /unlocked device, genuine huawei car charger(fast cherge), huawei magnetic phone holder, huawei 360 panoramic vr camera/
turilo said:
Seems you are new to XDA so I will just ignore your remarks...think before you reply
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Common sense, as well as explicit rules in most forums, suggest it is frowned upon to hijack discussions and bring them off topic. If this is not true of XDA, I apologise because I didn't know. I still dare question, however, what the benefit is of reading a discussion about where to buy an item to then find messages about how that item compares with another one.
Think you'd be lucky from a contract perspective.
SIM free maybe.
Try uSwitch they've got some nuts deals.
Or just buy my Oneplus 5 off me