Hi,
I just got my Samsung Galaxy S a few days back and installed Kies on my Windows Vista PC (32 bit) last night. It asked for an update as soon as I started it for the first time and I did so.
When I tried connecting my phone to the PC USB, it asked for the connection mode and I chose "Samsung Kies", right after this I see the Galaxy S flickering between the MTP application connection screen and the home screen. This goes on indefinitely and I need to pull out the cable to stop this.
This is really frustrating. Is this a problem with my phone (USB port damaged) or some other problem? If anyone else here is facing this and has resolved it please let me know how.
TIA
Put your phone in mass storage mode, connect it to your PC so that you can browse the internal storage and delete any files that have extensions longer than 16 characters. This is the reason why MTP is crashing over and over. If you do a search for it, its a common problem. I think there is even an app that someone wrote to scan your internal SD and automatically remove these files.
Know the name of the app?
Sent from my GT-I9000M using XDA App
Here is the app.
Had the same problem a while back and this fixed it
Thanks for all the help.
Remvoed Dolphin HD (the one that had 16+ chars extensions) and was able to connect with Kies.
Ive had this problem when trying to install KIES last night, going to give this a go as i want to upgrade to some FroYo goodness!
[Q] "Device not recognized" "Drivers were not installed successfully"
Well, crap. I don't know what else to try here.
I plug in my phone to update to 2.2 and in all 4 of my USB ports I get a "usb device not recognized" error. I've tried uninstalling/reinstalling the root hubs, nothing. I want to try to uninstall the drivers specifically for the phone, but can't find them (running windows 7 32 bit)
What the heck man?
So far ive done:
Uninstalled the samsung captivate drivers.
Uninstalled the USB root hubs.
Uninstalled Kies Mini.
Reinstalled captivate drivers.
Reinstalled USB Root Hubs.
Reinstalled Kies Mini.
Turned on debugging before plugging it in.
Turned off debugging before plugging it in.
Changed to mass storage mode.
Changed to Media Played mode.
Changed to Kies mode.
FACTORY RESET THE PHONE.
I think that about covers it. The next step I will try is to get a new usb to micro usb cord. Then, if not that, i am going to a friends house.
I shouldn't have to go through all of this crap. Especially when it was recognized about a week ago. nothing has been changed, deleted or updated since then either.
Quite frustrating.
Anyone have any ideas? I am close to just re-installing windows and then trying...ugh i just want my update! Been waiting months and months and now I can't even get it -___-
I received an error message about an idle screen, could NOT figure it out. Finally it worked after uninstalling launcher pro! Are you using a custom launcher? Try uninstalling!
WiredPirate said:
I received an error message about an idle screen, could NOT figure it out. Finally it worked after uninstalling launcher pro! Are you using a custom launcher? Try uninstalling!
Click to expand...
Click to collapse
No. I apologize I should have mentioned that.
It is not rooted and there is no custom software. Everything I've got, I've downloaded from the android marketplace.
just had the same problem...tried every possible solution..including installing fresh copy of windows..got my phone replaced..afraid to say..hardware issue
Sent from my SAMSUNG-SGH-I897 using XDA App
mariuszdziedzic said:
just had the same problem...tried every possible solution..including installing fresh copy of windows..got my phone replaced..afraid to say..hardware issue
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
So you're saying a new phone fixed it? Well I hope that's not my only option because I don't want to go through all of that.
:/
tried getting it to work for two days and i gave up. my carrier didnt give me any trouble and sent me a replacement..hope its not ur case. tell me what you tried so far?
This sucks man. Stil nothing....I am not going to replace my handset because I bought mine online! It's worked before....so what changed???
I'm giving this one last shot.
Anyone have any ideas other than replacing my entire handset??
Make sure your using the factory cable that came with your phone and unmount your external sd card.
Sent from my SAMSUNG-SGH-I896
shust82 said:
Make sure your using the factory cable that came with your phone and unmount your external sd card.
Sent from my SAMSUNG-SGH-I896
Click to expand...
Click to collapse
Yep, I am definitely using the factory cable, and I don't even have an external SD card in there right now (I tried it with and without one in and still nothing)
UPDATE:
I went to a friends house and tried to plug it in on his netbook...same exact issues, then his desktop computer...same exact issues.
So does this mean i am royally screwed and the only way I can ever connect my phone to a computer again is to get a new one? I can't even transfer files to and from the phone, so all of the music that I put on there before is completely useless now
EDIT!!!
I just totally realized something...I used to be able to use it via usb to transfer music, files, etc until I plugged it into my USB port on my kenwood car stereo's usb deck. It had given me error 19, which apparently is a connectivity error. Could these be related? Could it be possible that somehow plugging it into my stereo boned the usb functionality?
So I am not sure what the heck I did right, but it suddenly started working, and I am about 90% done with the 2.2 update.
I DID however unmount the internal SD card, then I re-mounted it and I guess that worked? Somehow there must have been a random glitch with the internal.
Anyways, if anyone else has this issue, try that!
Its a glitch in the media scanner program. Unmount your external (you can't unmount the internal), pull the card out, re install. We found this when doing the rodgers update, lot of people had this problem.
Sent from my SAMSUNG-SGH-I896
I had some issues with the drivers originally. I downloaded the wrong ones from the Samsung site. Take a look for the drivers in myriad XDA threads and see if those work, after uninstalling the ones you have loaded.
Raichu206 said:
So I am not sure what the heck I did right, but it suddenly started working, and I am about 90% done with the 2.2 update.
I DID however unmount the internal SD card, then I re-mounted it and I guess that worked? Somehow there must have been a random glitch with the internal.
Anyways, if anyone else has this issue, try that!
Click to expand...
Click to collapse
how did you unmount the internal
Hi all,
I have problem with connecting my O2X to laptop.
When I connect phone to laptop phone start to charge, but USB connection is not recognized and no notification on phone (top left corner) is shown.
It was working once, but since then my phone was updated via OTA to V10e and then to V10f yesterday.
My phone is on stock.
I've seen on other forum that people had similar problem but I didn't found any solution.
I've tried different USB cables, different laptop (home and business - on both was working once before), unnistaling drivers and similar.
Please help!!!
Thank You.
I have the same problem and I still don't understand if it is hardware or software related.
In my case the usb sometimes stop working for a certain time, sometime a couple of hour, some time for a full day. After that magically start to work again.
I've tried every in my knowledge but without success.
You are not alone
Air_Mike said:
Hi all,
I have problem with connecting my O2X to laptop.
When I connect phone to laptop phone start to charge, but USB connection is not recognized and no notification on phone (top left corner) is shown.
It was working once, but since then my phone was updated via OTA to V10e and then to V10f yesterday.
My phone is on stock.
I've seen on other forum that people had similar problem but I didn't found any solution.
I've tried different USB cables, different laptop (home and business - on both was working once before), unnistaling drivers and similar.
Please help!!!
Thank You.
Click to expand...
Click to collapse
Using Topogigi 1.6 this exact thing hit me yesterday, I suddenly lost ADB-access (I was programming at the time, and suddenly couldn't upload the app to the phone anymore.) The "bug" top left had vanished, and no toggling of USB-debugging would turn it on again. I tried restoring froyo backups, tried wipe-install, didn't work. What finally solved it was to smartflash back to 10D. Very strange, I cannot find any logical reason for this behaviour, so it can only speculate it must be something illogical, like maybe overheating (wasn't overclocked.)
EDIT: Let me elaborate. When this happened I of course tried another cable, and what was extra weird was that it wouldn't even recognize a USB-connection, but it would charge. Plugging it back in the dock I normally use when programming would show a USB-connection, but no ADB. At first I was worried that perhaps the dock had pushed the pins in the socket too far in for the regular cable to get a connection. After smartflashing back to 10D though, both the dock and cable work as usual. So maybe, just maybe, a hot phone will expand certain areas around the usb-connection points either in the socket or on the motherboard. Again, just speculation. The usb-connection has worked fine since, using any cable.
Happened to me as well. In one day i can't connect my phone to the pc but after two weeks when i connected the o2x to a pc with vista the problem was vanished. I connected to my usual pc and the same it worked. let's hope that i will not have anymore this problem. It is possibility that your phone will revive i one day. good luck.
I think I may have solved this particular mystery, I'm now able to reproduce it at will, and get usb/adb functionality back.
It happens through a combination of ADB crashes/bugs on a computer and a usb-stack crash/error on the phone.
I can reproduce it by plugging in another phone/tablet on the computer (while still having the phone connected), installing/running something from eclipse on the other device, unplug and replug the o2x and then try to run/install something on it via ADB. This invariably leads to the ADB-icon (the status-bar bug-icon) disappearing, *and* it will lead to the phones USB not working on another computer, or even another port on the same computer.
Funny thing is, if I reboot the phone, and plug it back on the same computer, this instantly leads to the same behaviour. USB will only get recognized on the same port it was plugged in the last time, and ADB will still not get activated. Trying to connect to another computer *after* this will not work.
The solution is simply to reboot *both* the phone *and* the computer (or just kill adb I guess) before plugging in anything.
Plugging in the phone while *either* the PC *or* the phone is in this confused state will lead to both devices malfunctioning in the same way as before, which is why you cannot simply connect the phone to another PC. (Although unplugging the phone, rebooting it *before* plugging in to another computer should work.)
Thank You for info.
I just tried it but unfortunately it didn't work for me. I've tried restarting phone couple of times, plugin into different computers but phone still doesn't recognize usb connection (just charging).
I this the problem is in the phone and it maybe due to update to v10e and v10f.
Air_Mike said:
Thank You for info.
I just tried it but unfortunately it didn't work for me. I've tried restarting phone couple of times, plugin into different computers but phone still doesn't recognize usb connection (just charging).
I this the problem is in the phone and it maybe due to update to v10e and v10f.
Click to expand...
Click to collapse
Hm, okay, your problem may be of a different kind. I'm not entirely convinced yet, as you don't mention having rebooted any computer. So just to satisify my curiosity, do exactly these steps in the following order:
1) Unplug the phone from the computer.
2) Power down the computer
3) Power off the phone
4) Turn on your computer
5) Re-install the LG USB drivers
6) Turn on your phone
7) Connect the phone
If this doesn't work then you indeed have a completely different problem, and we're back to speculating.
TrymHansen said:
Using Topogigi 1.6 this exact thing hit me yesterday, I suddenly lost ADB-access (I was programming at the time, and suddenly couldn't upload the app to the phone anymore.) The "bug" top left had vanished, and no toggling of USB-debugging would turn it on again. I tried restoring froyo backups, tried wipe-install, didn't work. What finally solved it was to smartflash back to 10D. Very strange, I cannot find any logical reason for this behaviour, so it can only speculate it must be something illogical, like maybe overheating (wasn't overclocked.)
EDIT: Let me elaborate. When this happened I of course tried another cable, and what was extra weird was that it wouldn't even recognize a USB-connection, but it would charge. Plugging it back in the dock I normally use when programming would show a USB-connection, but no ADB. At first I was worried that perhaps the dock had pushed the pins in the socket too far in for the regular cable to get a connection. After smartflashing back to 10D though, both the dock and cable work as usual. So maybe, just maybe, a hot phone will expand certain areas around the usb-connection points either in the socket or on the motherboard. Again, just speculation. The usb-connection has worked fine since, using any cable.
Click to expand...
Click to collapse
Trym,
Does that mean you were able to smartflash despite having USB connectivity problems? I had these problems with my first O2X and after I flashed MCR I couldn't connect to USB at all. Luckily this was within the exchange period and I was given a replacement handset which hasn't had these issues but then I am still using stock 2.2
I did try all combinations of reboots on the phone and also driver installs etc on the problematic handset but nothing worked then.
mparack said:
Trym,
Does that mean you were able to smartflash despite having USB connectivity problems?
Click to expand...
Click to collapse
That's exactly what it means, yes. It's never been a hardware problem (luckily)
I had these problems with my first O2X and after I flashed MCR I couldn't connect to USB at all. Luckily this was within the exchange period and I was given a replacement handset which hasn't had these issues but then I am still using stock 2.2
I did try all combinations of reboots on the phone and also driver installs etc on the problematic handset but nothing worked then.
Click to expand...
Click to collapse
You may of course have had a genuine hardware fault, after all usb-sockets are among the first things to break on any phone. I thought my phone was a goner as well, until I discovered the things mentioned in my post. It's a really sneaky affair, it would be impossible not to assume the phone is broken the first time you experience it.
EDIT: Removed invalid assumption.
Just to report that I've tried everything, including connecting phone to computer on which my friend runs Nexus S with no problem and then connecting to computer on which my phone was never connected.
Is there easy way to revert to v10d (last version I know my usb connection worked)?
I don't want to experiment too much because this is my business phone.
Maybe I'll just wait for GB and V20e (I hope it will finally be released soon) and hope that this will resolve my problem, but until them I'm missing one of main functionality
What a waist, since I get the phone with all that fuzz about it, is nothing but problem after another: rebooting, battery drain, wifi problem, usb connection... whats next?
Air_Mike said:
Is there easy way to revert to v10d (last version I know my usb connection worked)?
Click to expand...
Click to collapse
Assuming your usb isn't actually broken, yes, it's pretty easy. Download 10D from here: http://forum.xda-developers.com/showthread.php?t=1035041
Instructions here: http://forum.xda-developers.com/showthread.php?t=1008070
NOTE: The instructions are for flashing baseband only. In addition to that, you also need to select the .bin file in "Ap bin"
Thanks, but links are broken.
Air_Mike said:
Thanks, but links are broken.
Click to expand...
Click to collapse
Indeed they are, were copied from another post I made, and XDA had truncated them.
1st one: http://forum.xda-developers.com/showthread.php?t=1035041
2nd one: http://forum.xda-developers.com/showthread.php?t=1008070 (this link is also at the bottom of the first post of the first link.)
Just to report that my USB connection suddenly stared to work again on both of my laptops (home and work).
I didn't do anything after I gave up weeks ago. Before that I've tried everything but with no success.
Air_Mike said:
Just to report that my USB connection suddenly stared to work again on both of my laptops (home and work).
I didn't do anything after I gave up weeks ago. Before that I've tried everything but with no success.
Click to expand...
Click to collapse
Weird. Glad you got it working.
Looking around on different LG Forums, as useless as they are, the support-people always gives the advice that you should take out the battery, and leave it out for five minues to "clear residual memory." (This, apparently, is the solution for any kind of problem with the phone ;-)) That's always sounded completely nuts to me, but that's the advice I'm going to give the next guy with usb problems ;-)
And another one bytes the dust.
That's ultra weird. one minute everything is just fine and on the other, USB is dead.
So, apart from the procedure TrymHansen gave us a few post back, there is no known solution/diagnose/whatever for this problem, right?
SmartFlash will not detect phone...
My post from other thread which was closed:
My optimus 2x is not detected when I plug it to my laptop via USB.
Turn on mass storage" in the phone does not appear, it's like I'm just plugging in into a wall charger.
It could connect just a few days before, same laptop, same drivers (LG mobile united drivers)
Have tried it with 3 different laptops, still can't connect (drivers are installed)
A google search reveals other people having the problem as well and unable to solve it.
Can't return it yet for warranty because superuser app is still there.
Originally, I rooted it using superoneclick. Can't unroot it in superoneclick since not detected in USB.
So i unrooted it using z4root (without a pc). It's now unrooted, however superuser app is still in the app drawer.
i believe mine can be detected from smartflash so maybe i can flash stock rom. will doing this remove superuser.apk?
fmartinezjr said:
i believe mine can be detected from smartflash so maybe i can flash stock rom. will doing this remove superuser.apk?
Click to expand...
Click to collapse
Yes it will.
So did you try to flash a stock rom and did solved your usb problem ?
I will try with a modaco rom next we.
lol, is this fixed or not?
ive had the same problem.. when my rom is totally chrashed, and usb is like stuck?
strange is, all the other usb devices (wifi dongle, not keybord mouse) stops working when i plug in my phone? also the phone does not see that there is an data cable in him so i cant mount my storage?
is this an warranty issue?
It just started when I was trying to transfer files from my phone to win7.
It does it every time too:
When I connect the phone and the 'USB connection' window pops up, only 2 programs force close, Lookout and Folder Organizer. They do not force close if I connect using PC Mode, Windows Media Sync, or Charge Only. Just with USB Mass Storage, and it is consistent and always only those 2 programs. I took about 5 screenshots of logs while it was happening that I put in a zip if anyone can understand them. I am amazed how much log material there is even for one minute of time...
I am rooted, Eclipse 3. and those 2 programs have been installed for a few days with connections to the pc going without FC's.
Thank you
richsapf said:
It just started when I was trying to transfer files from my phone to win7.
It does it every time too:
When I connect the phone and the 'USB connection' window pops up, only 2 programs force close, Lookout and Folder Organizer. They do not force close if I connect using PC Mode, Windows Media Sync, or Charge Only. Just with USB Mass Storage, and it is consistent and always only those 2 programs. I took about 5 screenshots of logs while it was happening that I put in a zip if anyone can understand them. I am amazed how much log material there is even for one minute of time...
I am rooted, Eclipse 3. and those 2 programs have been installed for a few days with connections to the pc going without FC's.
Thank you
Click to expand...
Click to collapse
It's because the apps are running from the scars and when you mount it with windows your phone can't see it anymore
Hi Willis...thank u so much... did you know that from experience or did the logs indicate that?.. I could have sworn those were installed on main phone...odd.. because I have had both those programs for years each time I flash a rom.... I will move them...why didn't all the other apps on the sdcard fc? Just curious. So what lines in the log would indicate a fc. I briefly scanned them but could not fully understand them.
Rich
richsapf said:
Hi Willis...thank u so much... did you know that from experience or did the logs indicate that?.. I could have sworn those were installed on main phone...odd.. because I have had both those programs for years each time I flash a rom.... I will move them...why didn't all the other apps on the sdcard fc? Just curious. So what lines in the log would indicate a fc. I briefly scanned them but could not fully understand them.
Rich
Click to expand...
Click to collapse
just from experience/problem solving/troubleshooting as well the fact that you mention everything works fine until you mount your sdcard as a mass storage device. Your logs indicated "unknown resources" when launching an app although I do some some dalvik permission errors after that which seems a little off but the resources are unknown/not found because they are removed from your phone when the card is mounted in the computer instead of the phone
After having dowloaded or created new files on my phone , it can last a long time before I can see them on my PC via USB connection. Is this normal? Is there a way to fix that?
nreuge said:
After having dowloaded or created new files on my phone , it can last a long time before I can see them on my PC via USB connection. Is this normal? Is there a way to fix that?
Click to expand...
Click to collapse
I have seen that, Seems to happen on internal memory, try putting the file on external (Those might be the other way round, its been a while since I have noticed it)
The other thing I have done is disconnect and reboot phone
gregbradley said:
I have seen that, Seems to happen on internal memory, try putting the file on external (Those might be the other way round, its been a while since I have noticed it)
The other thing I have done is disconnect and reboot phone
Click to expand...
Click to collapse
Yes, I've already tested these solutions, sometimes work sometimes not...
Try using airdroid or wifi file transfer from the market.
https://play.google.com/store/apps/details?id=com.sand.airdroid&hl
https://play.google.com/store/apps/details?id=com.smarterdroid.wififiletransfer&hl
I never connect to the PC via USB anymore. The charge you gain is poor compared to A/C.
I purchased wifi file transfer pro and use it every day. You dont have to mount and unmount, then wait for the sdcard to be read. You can throw files back and forth in an instant.:good:
I use airdroid for screenshots but its virtually the same.
Thanks! I'll try that.
dully79 said:
Try using airdroid or wifi file transfer from the market.
https://play.google.com/store/apps/details?id=com.sand.airdroid&hl
https://play.google.com/store/apps/details?id=com.smarterdroid.wififiletransfer&hl
I never connect to the PC via USB anymore. The charge you gain is poor compared to A/C.
I purchased wifi file transfer pro and use it every day. You dont have to mount and unmount, then wait for the sdcard to be read. You can throw files back and forth in an instant.:good:
I use airdroid for screenshots but its virtually the same.
Click to expand...
Click to collapse
I use airdroid and other apps as well. they are good for throwing files but slow in transferring big files via wifi (Like roms etc) but for everyday file transfer these are good.
Dropbox also automatically uploads my pics, and myphonexplorer is also very good