[Q] Few issues for which I need help - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Hi all,
I have been using my galaxy note n7000 for an year now. From last couple of weeks I have these following issues with my phone
Whenever I go to a roaming area, my screen flashes with a message "Refreshing SIM Data" and immediately I lose the HSPA connection. This message keeps popping up on my screen as long as I am in that roaming area. I have another phone (HTC) and it doesnt happen like that in that phone
Now this one is very scary, Sometimes when I am connected to 3g/hspa my screen flickers with bright horizontal bars and immediately loses the whole network (no net, no calls). And after a few seconds phone automatically restores the connection and everything is fine again. But may be after half a minute this happens again and phone gets switched off. When I switch on the phone again, it would have lost all battery and I am greeted with a low battery message. Wierd part is that if I charge my phone it shows the current battery level again. This thing happens probably twice or thrice a day.
third one is also weird, I can browse internet, download apps from play store, unconditionally. But if I try to update an app then things wont happen and I will get a message saying that app could not be downloaded due to an error 495. I did find this as a known issue in play store but in my case some apps get updates successfully but only some would not.
I have searched for this in whole of XDA Forums, but none of them worked. I tried clearing caches of play store etc. I even installed 2 to 3 rooted roms (both ICS and JB) but no luck. Now I am back on stock ROM but issues still persist. I also contacted network provider (Vodafone India) they seem console me by telling me that everything is fine from their end !!
Story end

2 seems to happen due to an issue with battery. Try a different battery
3. for error 495.. if you are rooted and have cwm.. then boot into recovery and do a wipe dalvik cache and try again. it usually works after that,
1. no idea about this.. i dont get any such messages.

thanks !
2. Yes, I will do so
3.I tried all these, infact wiped everything more than twice
1.

First got to applications then select plays store and clear data. Then do the same for play services. Try. If still no go the wipe dalvikcache from recovery and it works. I get this error every now and then,

I think you are running an old firmware, is that correct?
In general go to service centre and warrantee.
If you dont mind warrantee, root, make efs backup on and off the phone and pcodin a newer firmware.
If wipe and such, do only on safe kernel.

1 - I have not see that so cant help - Sorry.
2 - A lot of us are now having that problem .. and it is not particular to any ROM .. it is happening with all ICS and JB ROMS's and started only 2 - 3 weeks earlier for phones purchased more than a year ago.. am also looking for a solution on this.
3 - I have not see that so cant help - Sorry.

AW: [Q] Few issues for which I need help
1. Have you tried selecting the network manually when you are in a roaming area?
2. That's a battery issue. Maybe the battery is a bit weak and does not provide enough voltage when nearly empty. I also recommend trying another battery.
3. No clue, sorry.
Sent from my revived Galaxy Note

hi all, thanks for your replies.
I have managed to get rid of /find out the cause of these issues,
1. This is a network specific issue and was not related to phone. It has something to do with our roaming settings in network provider. !! I called them up and spoke to their technical team, so I am expecting some resolution soon
2. Bought a new battery -- problem solved (thanks guys!)
3. This is also a network related issue. ISP was blocking certain web requests !!. I changed my sim to other network and my google play just works fine. Reported to Vodafone.

Related

Internet problem

Hello fellow 2x owners.
Im experiencing the following weird problem:
After using the phone for about 24 hours suddenly my internet stops working. It still has the 3g icon but not the up and down arrows.
Setting are correct, entering new settings doesnt change a thing. Rebooting, turning data on and off, roaming.. nothing seems to work.
The only way to restore it is going back to factory defaults.
Ive done that 2 times already but the problem seems to return every single time again after a while (say 24 hours).
Do you guys have any idea what might cause it? Im using the phone for about 10 days now and its really getting annoying. Comming from a HTC Desire with the same simcard where I never experienced this problem before.
Cheers!
Koyuki-kun said:
Hello fellow 2x owners.
Im experiencing the following weird problem:
After using the phone for about 24 hours suddenly my internet stops working. It still has the 3g icon but not the up and down arrows.
Setting are correct, entering new settings doesnt change a thing. Rebooting, turning data on and off, roaming.. nothing seems to work.
The only way to restore it is going back to factory defaults.
Ive done that 2 times already but the problem seems to return every single time again after a while (say 24 hours).
Do you guys have any idea what might cause it? Im using the phone for about 10 days now and its really getting annoying. Comming from a HTC Desire with the same simcard where I never experienced this problem before.
Cheers!
Click to expand...
Click to collapse
Had the same experience today with a "brand new" VIP changed phone. While in the train from Amersfoort to Apeldoorn I lost connection, checked the APN, did resets, flight mode etc. Eventually it worked when I rebooted while in flight mode, then turn connection back on after reboot... Hope this won't happen more often, as my previous sample (bought on 10 march) didn't show any of this.
Only difference is this one's rooted from day 1.
Hi, does the wifi work? Or... IMs, Tweets, & RSS updates? If there is an issue w/ your phone, you'll want to be clear when speaking to an CS agent. Good Luck!
I ended up finding the problem. Every setting and such was correct, but there was a faulty widget toggle that was preventing data. ended up reinstalling it and the problem was fixed!
Sent from my LG-P990 using XDA Premium App
Having the same problem
Can't get it to work regardless of how many reboots and toggles. It works after I do a factory reset, but as soon as I have used the wifi, it simply refuses to go back to mobile data once i turn the wifi off.
Really frustrating.
I tried using apndroid to disable/enable the access point. This worked really well, and I got back data connectivity. What's really weird is that the problem hasn't returned yet. I can switch between wifi/3g all I want. I don't really know what the problem was since my sim card (tdc) worked well in other phones, and other sim cards (Telia) worked well in the optimus....

[Q] Problems: Battery, Service Unavailable, No Data Connection. Need Advice

Hello all,
Been a reader for a long time, but not much of a contributor. This community helped me put Cyanogen 4 on my original G1. But this is about my Nexus One which I've had since orders were announced on the live feed! Rooted it at 2.2.1 and then a couple months later updated to over the air 2.3.3 when it was available.
Here are my issues:
1. Battery.
Getting progressively worse. Previously used from 8am - 11pm and have 30% left. Now dead about 6pm. Also, battery warns me 15% left and then shuts down about a minute later. To test the dead at 15% issue, I would start charging it, power it on and it says 1%. So it seems like stats or usage data is incorrect.
What, if any, is the best way to refresh the battery? Should I just buy a new battery?
2. Service Unavailable Messages.
I get pretty bad service in my house and have always had service issues, but lately it's been terrible. Can be holding my phone surfing web and cell service goes out. Have to put phone down for service to come back. If it's out more than a few minutes, it won't come back at all. Meaning I go into settings, manually search for operators and select T-Mobile.
Maybe related, but I can only ever use T-Mobile (my service). Trying to register on AT&T gets "Unable to connect" or "SIM card not supported" (forget exact message). Shouldn't I still be able to use AT&T for roaming calls?
Although rare, sometimes I have to reboot my phone to get the service back.
3. Data Connection Issues
Lately. (Notice a trend?) My data service won't connect. Sometimes I'm coming from a wifi spot or coming out of a bad service error and my data never connects. No 3G, no G, no EDGE. I'll even have full bars on service but no data. Have to go into settings, check "Use only 2G Networks," then uncheck to get data back. Again, sometimes have to reboot phone.
With all that said, I was thinking about moving to a new ROM or wiping and starting over, with the hope that a new ROM would fix problems and give me root back, which would be nice.
Problems... And this seems silly, but I would like to keep my game progress in games like Angry Birds, Drag Racing, and Robo Defense. Tank Hero and PewPew2 would be nice, but not end of the world if I lose them.
I purchased Titanium Backup, but that requires root. Seems if I want to flash to get root I lose data, so in a Catch 22 here.
All other data, Google has got me covered for mail, contacts, Google Voice, etc.
Considering CyanogenMod 7, but guide isn't very helpful for my questions.
Step 1, unlock bootloader.
Shouldn't I already be unlocked from my previous root. How do I verify?
Step 2, install ClockWork or Amon Ra.
I apologize, but can't remember if I did this. Again, how to verify?
From here on I can finish things, just need a good tutorial on the games backup/restore process.
One last thing, it's been awhile since I did the root and longer since the G1 flash, but how are the terminal commands handled on Windows 7?
Ok, so I've got a long list of topics and problems here and understand if it might be a bit overwhelming. However, if anyone has answers to just a few things here, even that would be greatly appreciated.
I love my Nexus One and hate to see it in such bad shape. Plus, I really want to tinker with it and get it back to working order, but from my post you can see I'm not sure where to start.
Thank you,
Steve

[Q] Droid 4 connection issues

Has anyone else noticed their DROID 4 dropping data connectivity seemingly randomly and requiring a reboot to pick it back up? I know that I am...and I'm wondering if Motorola can't make it hang onto a data connection how hash is ever going to mmake it work right.
I haven't had any issues with data at all... LTE/3G handoffs work perfectly and everything ...And no worries, I am confident the data issues will be sorted out on the ics builds!
I have them issues. If connected via wifi no problem. But still wont be connected to the network. Requires a reboot to aquire network back
Sent from my DROID4 using xda premium
podspi said:
I haven't had any issues with data at all... LTE/3G handoffs work perfectly and everything ...And no worries, I am confident the data issues will be sorted out on the ics builds!
Click to expand...
Click to collapse
Are you running on a rooted DROID 4 with safe strap installed? Just trying to narrow down the possibilities.
For the record.
Rooted and safestrap installed running stick
Sent from my DROID4 using xda premium
liquidoc said:
Are you running on a rooted DROID 4 with safe strap installed? Just trying to narrow down the possibilities.
Click to expand...
Click to collapse
Rooted stock, no safestrap.
Though I doubt safestrap is causing data issues, or fixing them for that matter.
While I do plan on flashing some custom ROMs at some point, I have to admit that I'm very happy with the stock rom. Performance is very good, smart actions are actually pretty great (though there are of course 3rd party apps that do the same thing), and the camera app works pretty well.
My only complaint are the window transitions, blech. Yea, you can disable them, but then all the eye candy goes away completely! Ah Moto, why no middle ground?
I have had data connection issues on all the ICS ROMs but data on stock has been pretty solid.
Did you just port your number from another carrier to verizon? I had the same issue plus some and called verizon and they fixed it on their end. Hope this helps.
Sent from my DROID4 using XDA
I had a few problems with my data just going out for a few minutes on the stock rom. I would be browsing the web, and then a page would just not load. I noticed my signal indicator was grey and not blue, and thus I wasn't getting a data connection. I just waited a few minutes and it came back up.
I never really though too much into it because I expect these small things to happen on such a big wireless network.
deturbanator said:
I had a few problems with my data just going out for a few minutes on the stock rom. I would be browsing the web, and then a page would just not load. I noticed my signal indicator was grey and not blue, and thus I wasn't getting a data connection. I just waited a few minutes and it came back up.
I never really though too much into it because I expect these small things to happen on such a big wireless network.
Click to expand...
Click to collapse
This is exactly what happens to me. It almost seems like a session timing out and renewing but I don't have a clue how the LTE network works.
Had the same data issue.. went to Verizon store and got a new SIM card (free) and problems cleared right up. Evidently the old SIM card did not get activated properly in their system.
I'm also having connection problems from time to time. I'm in a 3G only area. I'm running a stock non-rooted phone. Usually, I can get the connection back with a reboot. It's still a pain in the ass, I shouldn't have to deal with. I've called Verizon a few times. Its like talking to a wall with them. They act like you are the dumbest person in the world. Hopefully the next update can clear this problem.
Sent from my DROID4 using xda premium
After dealing with this problem for over 2 months I finally found an answer.
I have had this problem since day 2 and after getting the run around several times at the Verizon store (They claimed it was because they were upgrading to LTE in the area, which they said we'd have within 1 month over 2 months ago) they told me there was nothing they could do and suggested I call tech support (I don't know why I didn't think of that). I called tech support and talked to a very helpful woman, after describing my problem to her she asked me what phone I had, she knew the issue right after I told her it was the Droid 4. She told me it was a well known issue with the Droid 4 and that they expect a patch to be released at the end of the month (July) that would address the problem. She said that some people have had temporary success with toggling airplane mode (this has never worked for me but rebooting a few times does) and that having WiFi on, even when your not connected, can knock your data connection out (I have been able to reproduce this once so far).
So that's it. Keep your WiFi off when you don't need it, reboot when you have problems, and hopefully it will be fixed at the end of July.
I'm very disappointed with my Verizon store. Some of the employees I talked to owned a Droid 4 themselves and said they had the same problem and still claimed it was tower work. Either they were misinformed, stupid, or they were lying to me (who wants to buy a broken phone).
My Droid 4 does this in 4G mode. I've read that it's due to the nature of SIM cards. The network constantly vets and authorizes the card's access. If this vetting fails, you get the "white out", as I call it. It might clear up on the next pass, or you might have to reboot. My "solution" is to keep it in 3G mode. As for getting a fix at the end of the month, I'm not holding my breath, as I've read that that's VZW's standard response to just get the customer to shut up and go away.
I've been having the data dropping issue as well for the past few weeks. Running stock GB, rooted with safe strap, but have yet to flash a custom ROM. I thought the issue might be because I'm on a legacy Alltel plan with PRL 14012, which is way outdated...
Well, today I believe I finally found the source of what was causing the issue for me personally, from an unexpected source...Flipboard.
I've found myself glancing at it a bunch at red lights when I'm driving, or sitting in a waiting room, etc. Today I was driving though, and noted towards the end of my trip that this was the first time in weeks the phone hadn't once lost it's data connection for the entire drive. After reflecting for a moment on what, if anything, was different about this excursion, the only thing I could come up with is that I hadn't used Flipboard since I left the house. Even though my initial reaction was to seriously doubt a respectable app like that could cause such an issue, I had nothing else to go on. So, for the hell of it, I picked up my phone and fired up Flipboard...
Within 5-10 seconds of clicking it...BAM...gray 4g icon and no data would load. Needless to say, I uninstalled Flip**** right away...then reinstalled so I could comment on it in the market, then uninstalled again, and haven't dropped data at all in the last several hours. I also took note that a guy with a Droid Razr Maxx left a comment complaining that Flipboard was actually causing random reboots for him.
I don't know if any of you have Flip**** installed, or why you're having similar data issues, but if any of you do happen to have it installed, try uninstalling from the phone...not the market. Then, turn your phone off, pull out the SD card and SIM for a moment or so, put them back in, power up the device, and see if that might possibly help alleviate the constant data dropping. If I find I start dropping data again, without Flipboard installed, I'll update this post. Good luck.
No Flipboard on my phone. I'm glad you found an answer to your problem though.
Tappin' and talkin' with Tapatalk.
I've been having problems since Verizon turned on 4G LTE in my area. Once a day I have to remove my SIM card. If I don't, the 4G is very unreliable. Could it be a bad SIM card? Or maybe the fact that they just activated it here and they're working out the bugs? Anyone have any ideas?
I also forgot to mention, I've got a Motorola XOOM 4G LTE And have had not one single connection problem since 4G went live in my area.
Sent from my DROID4 using xda premium
I just have the data connection issue when ever i flip on wifi then disable it .. a reboot is required for data to work again regardless if i force 3g or if i am trying to use lte.. guessing it is a software bug.. i never seem to have a connection issue if wifi wasnt used prior.
Sent from my DROID4 using Tapatalk 2
podspi said:
My only complaint are the window transitions, blech. Yea, you can disable them, but then all the eye candy goes away completely! Ah Moto, why no middle ground?
Click to expand...
Click to collapse
I know this thread and comment are old, but if you use Spare Parts, you can change the Window Transition speed to Fast and then your phone seems much faster/smoother. Don't mess with Window Animation speed if you want to keep th TV-like power off blip.
My Droid 4 Connection Issues
taintphuck said:
I've been having the data dropping issue as well for the past few weeks. Running stock GB, rooted with safe strap, but have yet to flash a custom ROM. I thought the issue might be because I'm on a legacy Alltel plan with PRL 14012, which is way outdated...
Well, today I believe I finally found the source of what was causing the issue for me personally, from an unexpected source...Flipboard.
I've found myself glancing at it a bunch at red lights when I'm driving, or sitting in a waiting room, etc. Today I was driving though, and noted towards the end of my trip that this was the first time in weeks the phone hadn't once lost it's data connection for the entire drive. After reflecting for a moment on what, if anything, was different about this excursion, the only thing I could come up with is that I hadn't used Flipboard since I left the house. Even though my initial reaction was to seriously doubt a respectable app like that could cause such an issue, I had nothing else to go on. So, for the hell of it, I picked up my phone and fired up Flipboard...
Within 5-10 seconds of clicking it...BAM...gray 4g icon and no data would load. Needless to say, I uninstalled Flip**** right away...then reinstalled so I could comment on it in the market, then uninstalled again, and haven't dropped data at all in the last several hours. I also took note that a guy with a Droid Razr Maxx left a comment complaining that Flipboard was actually causing random reboots for him.
I don't know if any of you have Flip**** installed, or why you're having similar data issues, but if any of you do happen to have it installed, try uninstalling from the phone...not the market. Then, turn your phone off, pull out the SD card and SIM for a moment or so, put them back in, power up the device, and see if that might possibly help alleviate the constant data dropping. If I find I start dropping data again, without Flipboard installed, I'll update this post. Good luck.
Click to expand...
Click to collapse
I don't have Flipboard, however I noticed connection issues within 12 hours of getting my phone. At the time it was stock GB. I took it back to the store, he called tech support. Between the 2 of them, my phone was hard reset, the SD and SIM cards were pulled and the phone rebooted, they fiddled with settings, tech support tried to turn on data from their end, nothing worked. I noticed I lost my data connection when the Smart Action for battery saver clicked on. It was like it got stuck and the phone couldn't turn on data anymore. I did a factory reboot, and got data back. I turned on that first smart action, lost data connection again, it wouldn't turn back on. So I did another factory reboot, disabled that "Smart" Action, and been ok since then. I do still loose my connection, but I am able to get it back if I turn wifi on. Not sure why, but it works most of the time. Some days I still have data if I turn my wifi off, other days i have to leave wifi on if I want to use my 4g. I have my phone rooted, running GB and loving Spirit FM..(Having FM radio was the only reason why I rooted my phone..can't live without my FM!!) Is there anything I can do to get my data connection to stay on?
BTW an OTA update has occured for GB, but it doesn't seem to have fixed the problem.

[Q] SGH-1747 mobile data connection problems

Hey guys,
First of all, sorry but I'm a complete newbie with this phone, however I've tried to do the necessary research and I think i've hit a block. First of all, my phone is a SGH-1747 (from the title) Samsung Galaxy s III 4G LTE or just Samsung Galaxy s III LTE which is network unlocked with original carrier being AT&T. I updated the phone to Jelly Bean 4.1.1 via Samsung Kies and everything went smoothly. It was originally my aunt's and I asked her to ship it to me here in Australia. So my current provider is Vodafone Australia and yes I do have a micro sim and can use the phone for almost everything except for the problem that I'm experiencing.
Okay so firstly I thought my problem was that everything I go on google play store via my mobile data (not WIFI), I was unable to update / download certain apps and it would give me a "package file is invalid" error. I've done researched tried clearing cache, cookies, data but nothing seemed to work. I also thought it might be something to do with only unable to download apps that are a certain size, seeing as I could download SOME smaller apps (like google apps updates, but not all) but it got to the point where I tried accessing apps that require an internet connection, and it won't load because of error "not connected to internet or you might be disconnected". At all times I am able to access the internet via internet browser and even search for apps via google play store. I also thought it might be app-related, so i tried different apps, no bingo. I can however download all these apps / updates when I am connected to WIFI at my house, can even access the games. Also thought it might be related to Vodafone not supporting 4G so I tried to change around the network modes but It didn't really make much of a difference... I've also tried factory resetting many times with no bingo.
So now i'm at the point where I don't know what's wrong with it. Do you guys have any ideas? Even vodafone people were unable to find a solution after spending about an hour trying to fix it with them.
This forum is for the i9300, nothing on here will work with your phone

Problem accessing Youtube and Play Store

Hi, I desperately need some support as my device refuses to sign in in both Youtube and Play Store. I'm therefore unable to use both these apps. An error message keeps saying I'm offline and proposes to retry, but it simply never works whatever I do.
Issue has been going on since many weeks; I googles and tried many suggestions without any success.
Before I do a hard reset, has anyone an idea what this can be?
The amazing part is that my daughter's tab (Galaxy S2) is also having the same issue since some time! She has her own google account. What the heck is going on?
Thanks!
Prerna said:
Hi, I desperately need some support as my device refuses to sign in in both Youtube and Play Store. I'm therefore unable to use both these apps. An error message keeps saying I'm offline and proposes to retry, but it simply never works whatever I do.
Issue has been going on since many weeks; I googles and tried many suggestions without any success.
Before I do a hard reset, has anyone an idea what this can be?
The amazing part is that my daughter's tab (Galaxy S2) is also having the same issue since some time! She has her own google account. What the heck is going on?
Thanks!
Click to expand...
Click to collapse
This may be an bug in the updated version of google play store or YouTube..Have you tried to sign in specific apps usning another google account you have..Also try to clear cached data of phone as well as clear data of those apps* you can also uninstall updates of those apps and force stop or disable them and after enabling again try to access*..Also might be network related issue sometimes weaken network shows such type of errors..Try to acees with high speed wifi or data with maximum signal..Even if problem exist then simply reset is last option for you..
DroidHackeR said:
This may be an bug in the updated version of google play store or YouTube..Have you tried to sign in specific apps using another google account you have..Also try to clear cached data of phone as well as clear data of those apps* you can also uninstall updates of those apps and force stop or disable them and after enabling again try to access*..Also might be network related issue sometimes weaken network shows such type of errors..Try to acces with high speed wifi or data with maximum signal..Even if problem exist then simply reset is last option for you..
Click to expand...
Click to collapse
Hi, I tried most of the solutions you're are mentioning, without any success. What I find interesting is what you wrote about weak network. I cancelled my cable connection at home some time back and using instead a 4G modem. Could that really be the culprit, knowing the coverage is medium? It sounds to me strange that such possibility exists, also I often go out and have full 4G network for hours sometimes and still it doesn't work. Interestingly enough, every about once per month it suddenly works, and I'm able to update my apps and also access my account in Youtube. It'll work for 2-3 days, until it's again the same bad. Really boring and would love to understand this issue better so as to possibly fix it. Thank you.
Prerna said:
Hi, I tried most of the solutions you're are mentioning, without any success. What I find interesting is what you wrote about weak network. I cancelled my cable connection at home some time back and using instead a 4G modem. Could that really be the culprit, knowing the coverage is medium? It sounds to me strange that such possibility exists, also I often go out and have full 4G network for hours sometimes and still it doesn't work. Interestingly enough, every about once per month it suddenly works, and I'm able to update my apps and also access my account in Youtube. It'll work for 2-3 days, until it's again the same bad. Really boring and would love to understand this issue better so as to possibly fix it. Thank you.
Click to expand...
Click to collapse
1)It's possible sometimes your networks proxy enforce your google id not to be sign in into specific apps you have mentioned and yes sometimes low network coverage also causes the issues like offline or sign in errors like please check network connection due wireless functionality limitations
2)I am curious about one thing if you have tried almost all the solutions found on google as well as your own, is it that much impossible for you to make backup of your current imp data and give a try to hard reset?? If i am not wrong, please give it a try because sometimes software glitches also causes the app crashes or network errors
3) Next thing sometimes your stock software gets corrupted due to some fatal malwares so many system apps as well as third party apps pretended to show errors like unfortunately process is stopped also some network related issue, so one solution you can try is to re-apply or update your current stock firmware..i.e. if update is unavailable you can fresh install same firmware version again on your phone which most of the times resolves the issue
4) As i mentioned in my first post you should give a try to any high speed mobile network like LTE or 5ghz band Wi-Fi which gives constant access to internet connection which probably help you to figure out exact issue i.e. with modems or connection your using or with your device itseld due to corrupted software
5)Please mention your device model no,country,your mobile network provider information so that it would be easy to figure out your issue
Thank you. Yes, a hard reset could solve it although I'd like to avoid it if possible. I will try ASAP on a solid wifi and see. I forgot to mention an important point: my daughter's tablet (Galaxy S2 pro) has got the same issue, and it started near about the same time like it did to me. She has her own Google ID, and she uses a different set of apps. Will report whenever I can test on a wifi.
My mobile provider is Salt Mobile here in Switzerland, and my Note 5 is a generic one bought in UAE. I run Dr. Ketan rom of about 8 months ago.
Prerna said:
Thank you. Yes, a hard reset could solve it although I'd like to avoid it if possible. I will try ASAP on a solid wifi and see. I forgot to mention an important point: my daughter's tablet (Galaxy S2 pro) has got the same issue, and it started near about the same time like it did to me. She has her own Google ID, and she uses a different set of apps. Will report whenever I can test on a wifi.
My mobile provider is Salt Mobile here in Switzerland, and my Note 5 is a generic one bought in UAE. I run Dr. Ketan rom of about 8 months ago.
Click to expand...
Click to collapse
1)Ohhhk now i got, i assume you might be using Indian Variant with indian mobile network providers as per your username 'prerna'
so your device might be factory unlocked SM-N920C
2)So you should try on any faster network provider or incase wifi to check if problem is due to weak singal strength or specific with your device software integration
3) And i think you should give a try to dr.ketan's nougat rom which is based on latest nougat firmware which will might help you to overcome your issue as new base,new kernel will help you to get stable connectivity
4)If your running dr.ketans MM 6.0.1 based rom then download latest N5 nougat rom to flash
5)I know u might not new in flashing custom roms ad your running a custom one only from 8 months but once again be sure to enable 'oem unlocking' and 'usb debugging' options from developers option before flashing latest twrp version(Don't worry u can flash dr.ketans rom using any 3.0 twrp version ur running now but if latest version with stability and improvements available for your device then you can install it as per your requirement) if your running old one or before flashing nougat based N5 rom by dr.ketan

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