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so i ordered my hd7 on tmobiles online store a day after it came out.....i had it shipped over night.....so i get the phone the next day and start it up and im loving it so far but i notice these white dots on the right hand side of the tiles and the were indeed dead pixels so i called 611 and told them what the deal was and they said that it was the first report of this nature to get to them....i told them i wanted a replacement and they told me i would have to pay for another phone as a deposit and once they got mine back i would get a refund......that realy upset me and ended hanging up on them so i went to my local tmobile store and told them what the deal was and the manager was kind enough to do an exchange at the store......that gentlemen was awsome!.......so guys check your screens and make sure you dont have any dead pixels.....if tou open your web browser and go to the screen where it shows all the tabs you have open exit them and that leaves you with a black screen and you can see if you have any.......ide like to know if theres anymore bad screens out there
djledome said:
so i ordered my hd7 on tmobiles online store a day after it came out.....i had it shipped over night.....so i get the phone the next day and start it up and im loving it so far but i notice these white dots on the right hand side of the tiles and the were indeed dead pixels so i called 611 and told them what the deal was and they said that it was the first report of this nature to get to them....i told them i wanted a replacement and they told me i would have to pay for another phone as a deposit and once they got mine back i would get a refund......that realy upset me and ended hanging up on them so i went to my local tmobile store and told them what the deal was and the manager was kind enough to do an exchange at the store......that gentlemen was awsome!.......so guys check your screens and make sure you dont have any dead pixels.....if tou open your web browser and go to the screen where it shows all the tabs you have open exit them and that leaves you with a black screen and you can see if you have any.......ide like to know if theres anymore bad screens out there
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Click to collapse
there are dound to have dead pix on a LCD... its like lottery u will never know u will get it.... and i think if u need them to ship the device to u then for sure they will like to have a deposit, in case u decide to keep both the devices...
I didnt have any when I got it, now about 20 days into ownership I have a black pixel right slap bang in the middle of the screen! but it isnt really visible when on red for some reason, but all other colours it sticks out!
i have a green one i can only see on blacks. its quite annoying.
green one is just a bad pixel bro..you can push that are where the bad pixel is..
deadpixel is must be grey colour.but i am sorry,you can not solve this problem with the same solution..
goztepelee said:
green one is just a bad pixel bro..you can push that are where the bad pixel is..
deadpixel is must be grey colour.but i am sorry,you can not solve this problem with the same solution..
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Click to collapse
Do you know if there is a way to fix it? i really dont want to get it replaced.. i just came from the mytouch 4g and it already had enough problems >_< and do you know if it will get worse.
You can go to youtube.com/watch?v=liMySLZkF5o and watch the video on your phone. It should help you with the bad pixel situation...
No guarantees though, but I guess its better than nothing. Some people in the comments for the video said pushing on the bad pixel helped too
Also watch out if your epileptic lol
Sent from my T-Mobile G2 using XDA App
daaango said:
You can go to youtube.com/watch?v=liMySLZkF5o and watch the video on your phone. It should help you with the bad pixel situation...
No guarantees though, but I guess its better than nothing. Some people in the comments for the video said pushing on the bad pixel helped too
Also watch out if your epileptic lol
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
not close because its at the top and the youtube video istn all the way wide screen hahahah xD
There's a couple other videos like that floating around youtube that might fit your screen, just do a quick search around
Sent from my T-Mobile G2 using XDA App
daaango said:
There's a couple other videos like that floating around youtube that might fit your screen, just do a quick search around
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
i found one but it didnt fix it xD
Aww did you try applying slight pressure to the pixel?
Sent from my T-Mobile G2 using XDA App
stratax said:
i have a green one i can only see on blacks. its quite annoying.
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Click to collapse
same here. but it's just a very small dot.
another one popped up you have got to be kidding me. HTC is REALLY ticking me off. their screens are SH!T. screen was defect on mytouch 4g, screen sucked on mytouch slide, screen is getting stuck/dead pixels on HD7 now.
Im tempted to just get a focus, even though i love this phone..
Yeah, i have tried putting preasure on it, but its hard since the screen is glass lol.
daaango said:
Aww did you try applying slight pressure to the pixel?
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
do i put preasure ON the pixel, or around it?
i just found two more small ones.. they are all green, and only on black, or dark grey.
this is so irritating..
Suplado said:
same here. but it's just a very small dot.
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Click to collapse
Yeah im just being cautious because sometimes stuff like this gets worse.
I was looking for screen protectors and shot the ****e with the nook chicks....I showed them my unit...fully modded out..."whoh"
I just showed them my jome screen.....opened the app drawer....."wow"
Showed them birds......*jaws drop*
"But it voids your warrantee".......factory reset
"How long would kt take you to do Mine?" ........ 30 minutes
They were torally floored....They did not know aboit the comimg ipdate....
There is more...but my wife needs my attention
Cheers
First classic post of the Nook-ie season... Applause!!!
Nice work, I suspect your wife will now have banned you from going to B&N ;-)
I did the same thing today. Took it in to get a screen protector put on, and the people there freaked when they saw my screen. They absolutely loved it and couldn't believe how much it could do when I showed them all my apps. The guy said he knew it was possible, but mine was the first he had actually seen with it done.
I explained how easy it was to root and gave a quick rundown of the process. Showed him that it kept all it's original functionality as well as everything else it can now do. The guy was really excited.
Also, I had no problem connecting to the the in store WiFi. I thought I read somewhere of people saying that a rooted NC wouldn't connect, but not only did mine connect, but it did so automatically. No troubles at all, but I didn't try to use the free hour of reading, so can't confirm/deny anything with that.
I went into a BN today and had no problems connecting in store. I could not seem to get the free hour of reading though. Looked all over the online store. All I could do was the normal sampling of books I can do at home. There is also no 'In Store' feature like the regular B&W Nook.
Doesn't look like I'll be going to stores with it. Not a big deal as I have enough ePub books to last 10 lifetimes.
Sent from my Nook Color
Are you a shy bookworm with big glasses and a checkered sweater vest? Can't talk to a girl if your life depended on it? The only woman who's seen your undies is your mother? Well head over to B&N and buy yourself a brand new shiny NookColor. Then head back home and log on to XDA Developers for the latest lady impressing NookColor rooting techniques. Once you've had your Nook nootered and gobs of apps downloaded (including of course that popular game about unfit bird parents and their pesky green pig neighbors) head back over to B&N with the pretext of wanting to try on a screen protector. Casually pull out your Nook (oooh boy!) and ask if they got something to cover it with! With you being socially awkward and all, I would avoid using expressions such as "I'm looking for some protection for my Nook" or "got anything to slip my Nook inside for warmth?" and please do not under any circumstance say "My Nook needs a jimmy hat!" Instead, ask politely about a screen protector or a carrying case. And while they oooooohhh and aaaaahhhh at your live wallpaper scrolling the Matrix code, you click on that game we were talking about earlier and let them play... For maximum effectiveness use the pool technique. Get behind the girl and direct her finger in the right spot. Pull gently... tap when needed.
And i'm off!
sudermatt said:
I was looking for screen protectors and shot the ****e with the nook chicks....I showed them my unit...fully modded out.
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Click to collapse
Uh huh... I bet you did
Bahnzo said:
...
Also, I had no problem connecting to the the in store WiFi. I thought I read somewhere of people saying that a rooted NC wouldn't connect, but not only did mine connect, but it did so automatically. .
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Click to collapse
It's not connecting to store WiFi that's a problem. They all connect. It's accessing the Browse In Store features (read a book for an hour).
devis said:
[Moronic rambling deleted...]
And i'm off!
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Click to collapse
That much is clear...
khaytsus said:
That much is clear...
Click to expand...
Click to collapse
(Insert rolleyes emoticon here)
Sent from my LogicPD Zoom2 using Tapatalk
same here
SCIONTX said:
It's not connecting to store WiFi that's a problem. They all connect. It's accessing the Browse In Store features (read a book for an hour).
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Click to collapse
Same here. Connects to wifi at b&n but read in store doesn't work. Was wondering how to get rid of the 1 hour limit...not exactly this way though
I returned my Nook and got a new one and was amazed at how much better the screen is. Mine had a slight bleed at the bottom I wasn't sure if that was all of them or not.
Anyways aside from the bleed gone, the screen is much more vibrant and clear. Just an fyi if anyone has a weird screen don't settle!
Cool, mine has a dead pixel that appeared only 2 days after I purchased it - I've been debating whether or not it's worth the time to reflash back to stock, etc... etc... and exchange it. I think I will.
My first nook had white splotches on the screen. I took it back to the store and the guy wouldn't exchange it. As soon as I told him I wanted my money back he changed his mind and gave me another one. He was a ****.
Then, after a week, the nook started creaking and squeaking all around the bezel. I called to get it exchanged. They said I had to go into the store. I went into the store. They said I had to do it online or on the phone. I called on the phone and argued with some lady for 30 minutes after which she told me that if I sent my current nook back and they didn't think anything was wrong with it, they'd charge me $250. I hung up and called right back and got a woman who was ok and told me the other lady was an idiot. Thanks guys.
I received my third nook in the mail. The A/C charger jack was broken. I couldn't put the jack in. So i called to get this replaced and argued with some guys in India for an hour and finally got a replacement.
I'm on my 4th nook. Barnes and Noble sucks and I will never buy another electronic device from them again.
Yeah I was not impressed with their phone support either. All these companies not only outsourcing to India but only allowing the support person to use scripted conversation is even worse.
I called to deregister a device since I forgot to deregister before returning a NC and the lady was an idiot reading from a script she didn't even understand.
Roku is another horrible company for India scripted phone support.
Unfortunaley India gets beat up a lot by Americans for this when it might not be so bad if the scripts were taken away and they just hired smarter people.
I got mine at best buy, and getting it replaced for the phantom ghost tap issue was easy as pie. The new one works great. The girl at the counter was kinda cute too, so it was like win-win!
indagroove said:
I got mine at best buy, and getting it replaced for the phantom ghost tap issue was easy as pie. The new one works great. The girl at the counter was kinda cute too, so it was like win-win!
Click to expand...
Click to collapse
is the return policy at best buy 14 days too?
wpbear said:
Yeah I was not impressed with their phone support either. All these companies not only outsourcing to India but only allowing the support person to use scripted conversation is even worse.
I called to deregister a device since I forgot to deregister before returning a NC and the lady was an idiot reading from a script she didn't even understand.
Roku is another horrible company for India scripted phone support.
Unfortunaley India gets beat up a lot by Americans for this when it might not be so bad if the scripts were taken away and they just hired smarter people.
Click to expand...
Click to collapse
When I called BN phone support, they were not in India.
t3rabyte said:
tldr..
I'm on my 4th nook. Barnes and Noble sucks and I will never buy another electronic device from them again.
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Click to collapse
My wife and I both got a NC, same store, about a month apart. Both of ours work perfectly.
Don't assume because you had 2 problematic NC's doesn't mean everyone has, or that overall quality is bad. (Yes, I said 2.)
The only issue with my screen is some binding/pinching where the bezel meets the LCD which causes slight bright spots at the bottom edge. I've seen this same issue with lower quality LCD monitors. Otherwise pleased with screen quality. Having worked in electronics manufacturing, I came to learn how variable quality control can be with some manufacturers.
Best Buy has one month reuturns but after that your screwed unless u buy insurance. my 1st NC ate an 8 gig microUSB and started bleeding by the vol. B&N took sent another straight away with postage paid for the return. NO PROB and they do have a vibrant screen from all angles.
a case would keep your nook safe from most screen probs, and be shure to line up your mcards.
EverythingNook said:
is the return policy at best buy 14 days too?
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Click to collapse
Technically yes, but they will help with warrenty issues after that date to some degree as well.
n8nmad said:
Best Buy has one month reuturns but after that your screwed unless u buy insurance.
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Click to collapse
I did buy the insurance, but didn't have to use it even though it was something like 45 days or more after I bought it. I brought it in planning to use the insurance (which is a one time shot apparently), but she told me they could just do it as a warranty exchange since it was so new. I'm not really sure how long they extend it for, but I was happy.
khaytsus said:
tldr...
Don't assume because you had 2 problematic NC's doesn't mean everyone has, or that overall quality is bad. (Yes, I said 2.)
Click to expand...
Click to collapse
Wow, yeah, my post was just soooo long.
If you read it, it said I had three bad nooks (Yes, I said 3). I never said everyone has bad ones. I said I won't buy from them again because their support sucks and their products are defective.
Maybe next time you comment on a post, read it first.
My first NC was defective. It had a bad accelerometer and/or a bad power button. Essentially, if you set it down occasionally it would act as if you pressed and held the power button and then tapped OK to shut down the tablet.
Here's a vid I took of it to convince the BN store staff I wasn't going nuts:
YOUTUBE DOT COM/watch?v=Zfit4oG4WaA
I'd bought the extended warranty but this happened within the first week of ownership. I talked to the manager of the store where I bought it and she swapped it for a new one and applied the warranty to NC #2. I'd heard the phone support was horrible, so made it a point to buy it locally. I'm glad I did.
I'm loving my new one. I'm going to Hawaii in a week and, for the first time in my life, will be travelling without a laptop. All I'm taking is my NC and a BT keyboard for it.
Are you sure you had a problem? Because khaytsus bought one for himself and his wife and didn't have any issues LOL
Wow, good thing the store owner was helpful. The guy on staff at my local BN refused to do anything and said all returns or exchanges definitely needed to go through the website.
I'm still not happy with my current Nook. The panel below the "N" button is depressed on both sides. But I'm sticking with it for now.
Backlight bleeding is pretty much the norm for any LCD screen. I've seen it on desktop monitors, TVs, laptops, tablets...etc. It will exist on even on the top of the line models and "best" brands.
If you just have only some slight backlight bleeding, I would discourage you from trying to exchange it. You're likely to get something worse like dead pixels.
I spent half an hour one the support line a second ago because my USB cable fried. The lady tried to have me enter my credit card number for some reason so I could buy "NOOKBooks". I argued with her for about 5 minutes and then she told me all I need to enter is my shipping address. She said that they would mail the replacement cable free of charge in 24 to 48 hours.
I didn't spend anytime on hold even though the automated message said that they are flooded with tech support calls.
wpbear said:
it might not be so bad if the scripts were taken away and they just hired smarter people.
Click to expand...
Click to collapse
Smarter people ask for a lot of money (if they are paying more money then whats the point of outsourcing) even in India only those who can't really find another job for themselves take up job's in call center's.
well I just returned my nook with a transformer incoming... i sure hope it has as good of a screen or ill prob end up another nook. lol
Probably the beginning of such questions that I will encounter while using the note in public. Lol.
I was at Office Max today and while waiting for my turn I was playing on my phone. The girl next to me, which by the way is a Radio Shack employee working at the phone kiosk ask if the gadget is was holding was a tablet. Lol.
I was more than happy to show it to her and explain that it was indeed a phone. She end up calling the rest of the crew to show off my phone. Well that felt good.
Anyway, just like thought I share.
Sent from my Gnote.
Visual360 said:
I was more than happy to show it to her and explain that it was indeed a phone.
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Click to collapse
You didn't have to prove it? I've had co-workers insist that I make a call before they'd believe it was actually a phone.
There is one drawback to it, however: It's somehow disturbing when your taking notes on the Note and the thing starts to vibrate because of an incoming call.
Don Juan
Visual360 said:
Probably the beginning of such questions that I will encounter while using the note in public. Lol.
I was at Office Max today and while waiting for my turn I was playing on my phone. The girl next to me, which by the way is a Radio Shack employee working at the phone kiosk ask if the gadget is was holding was a tablet. Lol.
I was more than happy to show it to her and explain that it was indeed a phone. She end up calling the rest of the crew to show off my phone. Well that felt good.
Anyway, just like thought I share.
Sent from my Gnote.
Click to expand...
Click to collapse
Did you call her number to prove it was a phone?
Lol I was at the bar and got a phone call. My friend who was very drunk grabbed my phone and OMG it's a tablet and started to ask everyone in the bar if it was a tablet or phone then continued to compare it to other peoples.phones. I was surprised I got it back in one piece hahaha
Sent from my Galaxy Note GT-N7000
garyd9 said:
There is one drawback to it, however: It's somehow disturbing when your taking notes on the Note and the thing starts to vibrate because of an incoming call.
Click to expand...
Click to collapse
If its a business/work meeting, i usually put it on flight mode.
The Note is a fabulous phone and tablet, the one and only Phablet.
HasC said:
If its a business/work meeting, i usually put it on flight mode.
Click to expand...
Click to collapse
Or just completely silent (no ring or vibration).
Moved To Q&A
All questions in the Q&A section please!
emignatius said:
Did you call her number to prove it was a phone?
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Click to collapse
Lol. Not in front of my wife.
Sent from my GT-N7000 using xda premium
I activate cellphones at work all day and have to use my phone to make test calls. The flash of envy i see on the apple zombies after realizing their puny phone easily fits in the screen on mine and then asking if the note really is a phone only to then realize their mistake that they must carry the buyers remorse for 2 full years waiting for their next upgrade. I go through this everyday about 20 times a day for every customer, they always ask "thats a phone?!?!" and let me tell you, be proud of your phone. Its chick magnet, conversation starter, a trend setter, a business tool, an ultimate mobile device, and dont forget its also a phone
Sent from my GT-N7000 using XDA App
Phablet =))
zaclolz said:
I activate cellphones at work all day and have to use my phone to make test calls. The flash of envy i see on the apple zombies after realizing their puny phone easily fits in the screen on mine and then asking if the note really is a phone only to then realize their mistake that they must carry the buyers remorse for 2 full years waiting for their next upgrade. I go through this everyday about 20 times a day for every customer, they always ask "thats a phone?!?!" and let me tell you, be proud of your phone. Its chick magnet, conversation starter, a trend setter, a business tool, an ultimate mobile device, and dont forget its also a phone
Sent from my GT-N7000 using XDA App
Click to expand...
Click to collapse
hahaha,,, lyk this one...
Apparently it's the same story everywhere
Last friday a coworker saw me using my GNote and asked me about it, put out his Galaxy S and let out a "whow!" when he compared the sizes. Then a few other stopped by and I had to demonstrate the neat capabilities (stylus and all) to everyone.
This "phablet" is really amazing, even if it does not last long without plugging (I'm quite a heavy user!)
Happens to me all the time both in France and here in Spain - Great!
GallardosEggrollShop said:
Lol I was at the bar and got a phone call. My friend who was very drunk grabbed my phone and OMG it's a tablet and started to ask everyone in the bar if it was a tablet or phone then continued to compare it to other peoples.phones. I was surprised I got it back in one piece hahaha
Click to expand...
Click to collapse
A guy walks into a bar ...
Hey guys,
I'm rocking a note9 128gb snapdragon tmobile us variant, and it's been great aside from the issue I will be sharing today.
When I either close an app and go to the home screen, switch apps or unlock the device sometimes it'll generate a blue bold line/or white thin line in between screens going either vertically or horizontally. It isn't much of an issue much more so ugly and I don't think it's normal cause it doesn't always happen and looks 'unprofessional' or unpolished. Yesterday however while watching a show on amazon prime app, i opened up a notification on my instagram app and clicked it and as my phone began switch to IG from the amazon prime app my note froze. It displayed a grey screen, and divided the screen into two large blue boxes. It looked like the phone had crashed, but then it loaded IG moments later. The grey screen /w two blue boxes lasted for a few seconds. THe boxes were just outlines, eg they weren't filled.
As I've had this phone for a little bit(about 3 weeks), I am wondering if this is a software issue I could fix with some settings or this is worthy or a replacement? Because I cant imagine that this is a normal feature...
Only 'mods' I have are install adhell 3 and using nova launcher. I have not rooted my device.
Thank you for reading.
have same phone on Tmobile and didn't notice nothing bad so far. Yours look like is defective and i would look for replacement/fix. This is not acceptable at this price range. You can always try factory reset and see if this is software issue but I doubt that or even try safe mode .
Other thing is I need easy way to install adhell I see u did it, i'd wish i could do too
digitalart said:
have same phone on Tmobile and didn't notice nothing bad so far. Yours look like is defective and i would look for replacement/fix. This is not acceptable at this price range. You can always try factory reset and see if this is software issue but I doubt that or even try safe mode .
Other thing is I need easy way to install adhell I see u did it, i'd wish i could do too
Click to expand...
Click to collapse
There's a guide on reddit but a user it's pretty straight forward i can look for it if youd like..
yeah didnt really wanna go thru all the drama of exchanging it but i think i might have too
Zealex said:
There's a guide on reddit but a user it's pretty straight forward i can look for it if youd like..
yeah didnt really wanna go thru all the drama of exchanging it but i think i might have too
Click to expand...
Click to collapse
i feel you. bummer but you don't want to keep using 1000$ damaged phone so better of get new one
on reddit you say i think I found it https://www.reddit.com/r/GalaxyS8/comments/8nmrfq/how_to_install_adhell_3_a_video_guide/
digitalart said:
i feel you. bummer but you don't want to keep using 1000$ damaged phone so better of get new one
on reddit you say i think I found it https://www.reddit.com/r/GalaxyS8/comments/8nmrfq/how_to_install_adhell_3_a_video_guide/
Click to expand...
Click to collapse
I got it from costco, gonna exchange it friday unless somebody has an answer and knows its a user issue lol.
here it is...
https://www.reddit.com/r/Adhell/comments/8g2143/adhell_3_download_and_renaming_instructions/