Xperia Z Issue - My voice Not Audible to the other party - Xperia Z Q&A, Help & Troubleshooting

Hi guys,
This happened 2-3 times with me, when m making calls the other person is Not able to hear my voice, his voice is clear !!
I tested with my frnd as well, everytime after restart problem resolves, anyone else facing this issue ???
sent from Xperia Z

**** bro
First do factory reset.
After disable microphone noise suppression.
Report back

Disable live ware manager.
It happened on the Xperia s too.
Or replug the same headphones - if youve used any - then unplug it again
Sent from my LT26i using Tapatalk 2

Issue resolved automatically - was worried !!
sent from seXperia Z - Black

Was just about to post the exact same thing!
I thought it was a problem their end the first time it hapened (which was about a week ago) yet it has just done the same thing to me just now, both calls (to separate companies) have been when going through an automated system, pressing the keypad to get through to the correct department.
When I finally get through the person on the end of the line doesn't hear me so I have to hang up! lol
I wasn't sure if it was my phone or my network (Three UK) but after seeing this it must be my phone :crying:
I will try some of the suggestions above...

Disable noise cancellation
xperiax10.awesome said:
Hi guys,
This happened 2-3 times with me, when m making calls the other person is Not able to hear my voice, his voice is clear !!
I tested with my frnd as well, everytime after restart problem resolves, anyone else facing this issue ???
sent from Xperia Z
Click to expand...
Click to collapse
go to settings and tap call and uncheck Microphone noise suppression

Related

mic bug

Bros, just found another bug, both mine and my wife xperia z has this problem. Out of the blue when making phone calls, the mic muted. Had to restart the phone to solve it. Any one came across this issue too?
My solution
finoqq84 said:
Bros, just found another bug, both mine and my wife xperia z has this problem. Out of the blue when making phone calls, the mic muted. Had to restart the phone to solve it. Any one came across this issue too?
Click to expand...
Click to collapse
YES!!! I came across the same problem this afternoon.
SOLUTION: Go to Setting -> Call Settings -> UNCHECK "Microphone noise suppression"
Hope it helps with your problem.

Ear Speaker problem

Got this problem from 3-4 days. During a call, the EAR speaker stops working. Though speaker works. I think it's a problem with software as ear speaker works sometimes.
I 've PureX installed.
Sent from my C6602 using xda premium
Also WiFi of Xperia Z takes longer than other phone to connect to my router. Also I get more Wi-Fi drops than any other phones in my home including Nokia X6. Any solution?
My Z is rooted
Sent from my C6602 using xda premium
my xperia z has the same problem, but mine when i press on the ear speaker the sound is back and it is back to work.
i think the problem is in the hardware.
sorry i don't have the solution but i asked sony customer care about my problem and they said to take to sony service shop
I have exactly the same issue - very intermittent though.
Been happening since the 4.3 update (so last 3/4 days also).
I've just done a wipe of the cache partition to see if that helps. If it doesn't, it'll be a full wipe
Failing that, and I'm really hoping it won't come to this, but I'll have to see if Sony will honour the warranty based on me buying from another country.
All all the things my phone can do - I can't now make a call without being on loudspeaker (or having the headset plugged in!)
Edit: No, still having the same issue - will try a full wipe and report if I find out anything new
water inside had the same pb..
Not been anywhere near water, so not that.
Done a full wipe & restore, but still have the issue intermittently.
I'll have to see if Sony will repair it - tricky I imagine given I purchased it in a different country.
Probably hardware related...
When this problem occur I twist my phone (literally pry it) then the speaker start to work again...
Seems like there a bad connection between speaker and motherboard...
Afzal57hhh said:
Got this problem from 3-4 days. During a call, the EAR speaker stops working. Though speaker works. I think it's a problem with software as ear speaker works sometimes.
I 've PureX installed.
Sent from my C6602 using xda premium
Click to expand...
Click to collapse
I have the same problem and its related to 4.4 stock firmware, on 4.3 or 4.4 non stock rom the earspeak work perfect
Have same problem, earspeaker stop working and I can only make a call using the loudspeaker or a headset. If I install Smart Connect it shows that a Headset is connected, but there are no headset connected. What I also noticed ist that the microfon also not working in Video recording, etc. only in a call with loudspeaker its working.
I've had the same problem - it's hardware problem... Sony service was not able to set the problem (how stupid is that!) and I've been to another service (my phone is still under warranty) and payed - they replaced the whole air speaker... There's a major number of people who have that problem
It's a model problem... My Xperia z problems: death pixels, unglued backcover, problem wirh ear speaker and problem with proximity sensor....
Unfortunately for me Sony are no longer option when I choose a new smartphone...
Sent from my C6603 using XDA Free mobile app
I have the earspeaker problem as well for a few month now. After trying different ROMs (CM, RR, Omni, stock) I figured out the speaker works occasionally when I press and twist different spots on the backside a little bit.
At the moment my phone is at a service shop. I hope they will fix that annoying problem.
Sry if i resume that post But it's important :3
Be Careful before send your Phone at customer service for earspeaker substitution, The 80% of earspeaker issues are software (look The thousand of People that's changed earspeaker and have again The same issue in few month).
The constants in almost all The users affected by that problem are: They use sony's walkman and The Phone stop working properly because Android detect AN Headset in The audio jack.
So i try To disabile sony's integrate walkman (uninstall updates and disable application) and "musica in movimento" (in english i suppose is music on trip?).
Result: i can't hear Nothing for earspeakers.
As my Last ship i try a New music player Whit call interrupt function (Aimp). Headset ok, i disconnettere th jack, The song pause, Nice, try To play It without Headset: all work fine (do that thing, It probably permanently fix The issue). Now I'm using that Phone for work and at The moment It Seems work properly (i found that workaround only 3 days ago so is not fully tested)... If someone want try i need some feedback
P.s. I Hope i explain myself quite Well, I'm not english and Write long messages With italian spellcheck is a bloodbath :|

very low in call volume xperia T

Hi...i have a problem with the earpiece of my xperia T the sound is very low when I made ​​a call I barely listen the conversation. Please can someone help me to fix this big problem :crying: this problem its from a 2 day i think its a hardwere problem ???
there's like me have the same problem help me to fix this
help please help mee
where supervisors !!! im waiting from 2 day ago and no Answer
Low in call volume and mic ??????????????
I will also confirm that my beloved Sony Xperia T on TMOBILE network is also experiencing LOW IN CALL VOLUME AND MIC.
Utterly useless as of today and has been progressing steadily to this state for the last few days .............
I have completed a factory restore through my pc and Sony Companion and it is still the same ...........theres nothing blocking earpiece or microphone and I suspect it is software ...as I noticed an update was released in March 2014 ...It wasnt long after I updated my phone on Monday of this week ...when I noticed strange goings on with my phone...
Random lockouts ....Switch offs ,,,,, strange items appearing on my home screen etc.....
This is doing my nut ......as ther seems to be no way to get it back to the state it was in before Monday ..............
Day 2 of trouble.....................hrs spent trying to sort it ....tired , weary , desperate ,
PLEASE HELP SONY ..........................
thankyou for your support ..............?????????????????????????
Dave
Xperia T low call volume
Hi Team,
I am also facing the same low call volume, and i am thinking its something related to software, i am now using PureXT v4 now its bit audiable than first. But still not able to hear anything in little crowded environmen to.
Someone can fix this and help us, i am keeping the earphone all the time to atten my calls..
There is some sound mod around i got, but after installing that the sound became wrose so i reinstalled the same PureXT os again.
http://forum.xda-developers.com/xper...rease-t2302748 This was the mod i used. But this is not working for me.. Didnt meant any offense guys, this is mod is great for some users, not working for me my bad luck. you can check and try if you want.
In call volume on the handset earpiece and Bluetooth headset is very low for me too,, did anyone find a fix?
Sent from my LT30p using Tapatalk

[Q] Call lag before recieving

Okay. Recently started facing this problem after the 4.3 update. When the incoming call pops up, and when i slide right to recieve the call, the slider and screen hangs for like 3 seconds and then a the call is recieved AFTER a strong vibrate. Also once it totally hung after i slid the recieve dial and i couldn't recieve! Anyone else facing the same problem? Its been irritating coz i can't complete basic functions! Anyone know the cause or the solution? :crying:
(BTW on searching, the same problem plagues a couple of other low end Xperias and they thought its coz of a Voice messenger apps. Well, i don't use any!)
same to me
Same thing happens to me...also sometimes when i answer a call i hear the interlocutor in the speaker from the back (like in hands free). The lag in the aswer or the hands free happens not so often, but it's annoying, specialy from a phone that it's supposed to be...almost premium. I have a Xperia ZR C5502 with Android 4.3, 10.4.1.B.0.101 firmware.
Damn. Same phone and firmware. No one has an answer??
Sent from my GT-I9100 using Tapatalk
I ve got the same problem too since the update: laggy and straight to speaker...
For the auto speaker I found out that Chrome was the culprit: uninstall all the update and it should be fine.
However it s only a temporary fix as there is chrome update quite often.

help mic.

help,
all of a sudden my mic on the phone is crap, i havnt droped it on the floor or anythiing like that.
but today it startet to make a very loud noise so the reciever of call couldnt hear a thing, tryed to restart the phone, it helped but only briefly,
is it a general problem?
or im just unlucky
regards
Hey man,
I just registered to say that I have the same problem. I own Nokia 8 and sometimes when I call with people they cant hear me at all or they can but they hear a loud noise. It looks like it is randomly occuring, I can call the same person 5 minutes later and they can hear me loud and clear all of a sudden.
Its very strange I think its the problem with microphone and I think its software related because I believe camera is using the same microphone for recording and that seems to be fine whenever I record a video.
Messenger/Viber/Whatsapp voice messages doesnt work sometimes tho so its linked. Hopefully this can be solved with via future updates but we should let Nokia know so they can sort this out.
Freeloader8 said:
Hey man,
I just registered to say that I have the same problem. I own Nokia 8 and sometimes when I call with people they cant hear me at all or they can but they hear a loud noise. It looks like it is randomly occuring, I can call the same person 5 minutes later and they can hear me loud and clear all of a sudden.
Its very strange I think its the problem with microphone and I think its software related because I believe camera is using the same microphone for recording and that seems to be fine whenever I record a video.
Messenger/Viber/Whatsapp voice messages doesnt work sometimes tho so its linked. Hopefully this can be solved with via future updates but we should let Nokia know so they can sort this out.
Click to expand...
Click to collapse
I hope you let Nokia know through the Nokia care app... They should fix that!
i delivered my cell to the tore where i bought it, the send it to a workshop to fix it, the software updatet it and testet it, im getting it back later today, then i will return with answer if it solved the problem
emmanuelw said:
I hope you let Nokia know through the Nokia care app... They should fix that!
Click to expand...
Click to collapse
Nokia Care app?
You mean Nokia Mobile Support? I already post a topic on their forum so we will see
brianj41 said:
i delivered my cell to the tore where i bought it, the send it to a workshop to fix it, the software updatet it and testet it, im getting it back later today, then i will return with answer if it solved the problem
Click to expand...
Click to collapse
Well in my case its much worse, I bought it from a guy who won it in a Facebook contest from Nokia that was held back in September I think. I am not sure if warranty applies to my phone, I hope so. But even if it did I would have to send it to UK and I am from different country
Freeloader8 said:
Nokia Care app?
You mean Nokia Mobile Support? I already post a topic on their forum so we will see
Well in my case its much worse, I bought it from a guy who won it in a Facebook contest from Nokia that was held back in September I think. I am not sure if warranty applies to my phone, I hope so. But even if it did I would have to send it to UK and I am from different country
Click to expand...
Click to collapse
ohh, that suck.
i have to go back to the store with mine, since the error is the same, sounds like its held out of a driving car on a highway
brianj41 said:
ohh, that suck.
i have to go back to the store with mine, since the error is the same, sounds like its held out of a driving car on a highway
Click to expand...
Click to collapse
Tell them that it might be a software issue on Nokia end so I dont think they can do anything with it other than give you a new device.
same here
I found the same here. It is like interference. Since there are 3 mics, is it possible to disable one for testing?
Same here, happened today for the second time! BT and speakerphone modes are not affected, and only calls are affected - recording through an app does not produce the same issue. It's like someone is blowing air with full force into the mic!
zdravke said:
Same here, haphpened today for the second time! BT and speakerphone modes are not affected, and only calls are affected - recording through an app does not produce the same issue. It's like someone is blowing air with full force into the mic!
Click to expand...
Click to collapse
Exactly like you describe, blowing air with full force into the mic.
But recently the problem somehow stopped and the mic is working BUT he audio is still damaged I believe because when I record a video there is interference in the background and no way its the same quality as advertised with OZO audio.
I also noticed that it stopped working after CHARGING the phone everytime, so I had to restart it after every charge, so maybe problem with electricty damaging the microphone ?
Freeloader8 said:
Exactly like you describe, blowing air with full force into the mic.
But recently the problem somehow stopped and the mic is working BUT he audio is still damaged I believe because when I record a video there is interference in the background and no way its the same quality as advertised with OZO audio.
I also noticed that it stopped working after CHARGING the phone everytime, so I had to restart it after every charge, so maybe problem with electricty damaging the microphone ?
Click to expand...
Click to collapse
I have no idea what to do, will have to trash the phone for something else. It's still not working after hours of troubleshooting.
I managed to restore the mic functionality by entering safe mode (by pressing volume down during power up). We'll see how long will it last.
It's back. Nokia never again.
Sent from my TA-1004 using Tapatalk
Nokia 8 Oreo. EDIT Ok found the thread - it Was specifically about Receiving calls, but might apply.
SEARCH xda nokia 8 questions & answers speakerphone
First question was 12 march 2018
Possible solutions:- 1 Full factory reset, setup Google account, don't install apps and Try it to see if solved.
2 Use Macrodroid app to turn off speakerphone 1 to 2 seconds into call (wow great app)
3 Press speakerphone icon twice at start of each call
4 Oreo 8.1 seems to have the problem less
Hope This Helps
I think I have solved this problem with my Nokia 8 which had been persistent for the last week.
I just took a household vacuum cleaner and cleaned out all the microphone slots and bingo the problem was solved!
Unfortunately I can't log in to the Nokia community forum to post there, I just get three endlessly pulsating dots, so if anyone can copy and paste this post over there it would be great.
Bad Mike.
I faced the same after last security upgrade. Today it became an issue for ANY call. And nothing I tried/found helped. (Soft resets, charging, Safe mode). Nokia 8 just generated noise like I would be staying on windy hill.
I've contacted Nokia via the Care app. It tooke ONE HOUR but in the end the operator helped me and I hope I've explained they should at least respond on their forum when the issue is reported almost a year. And their developers should know about issue that prevents using of phone for calling.
So the what worked for me part of answer:
- Settings>>Apps&notif>>See all apps>>Phone>>Storage>>Clear cache and Clear data
- Settings>>Apps&notif>>See all apps>>Carrier Services>>Storage>>Clear cache and Clear data
- perform soft restart (Power + Up buttons for 10 secs untill you see powered by Android)
Even before performing of the soft restart it worked again but it should be better to make it as well.
The microphone problem happened to me for the second time yesterday in a couple months. I tried the following, and it did NOT help. That said, the microphone returned to normal later in the day - it seemed to coincide with battery saver kicking as the battery become low.
I wish it would fail hard, so at least I can easily warranty the phone. At present, just when I give up and think about claiming warranty, the phone works again.
Chocholo3 said:
So the what worked for me part of answer:
- Settings>>Apps&notif>>See all apps>>Phone>>Storage>>Clear cache and Clear data
- Settings>>Apps&notif>>See all apps>>Carrier Services>>Storage>>Clear cache and Clear data
- perform soft restart (Power + Up buttons for 10 secs untill you see powered by Android)
Click to expand...
Click to collapse
I am having problem with recording voice message with WhatsApp and any other voice recording apps.
I did everything and Nokia support member said it can be because of last security patch.
I can make calls and no problem but when I wanted to send voice message no success.
Please help me
Mine has been having the same problem for about a month now, had to start using my earphones for calls.
Using Google camera to record the audio is perfectly find, but stock camera and dialer have this noise.
None of the above has helped.
Considering sending it to the Nokia phone repair?

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