[Q] White HTC Screen and Triangle! During Recovery - HTC Vivid, Raider, Velocity

I apologize in advance if this has been discussed in the past, but my searching here hasn't helped so I gotta ask for help.
Having a problem with me wife's HTC Vivid. It's bone stock. Nothing has been messed with other than whatever updates may have been installed automatically over the air. She wouldn't let me touch it to root it, mod it, nothing.....
Anyway. Problem happened Saturday night. Phone shut down due to dead battery. Put it on charger overnight. Tried to boot it up Sunday morning and it stops at the white HTC screen. Period. Just sits there. Forever.
I did some reading, learned how to hold power and vol down buttons to get to HBOOT. Tried navigating to recovery. It goes to white HTC screen, then to a black screen with a green circle arrow icon, then to a red triangle with an exclamation point.
I downloaded drivers and the HTC RUU and was going to try fastboot usb, but when it said all data will be lost I stopped.
My wife has tons of pics and stuff on her phone (that she has failed to back up ) and really doesn't want to loose them.
Before I wipe the phone and try to reinstall the stock rom do any of you have any suggestions on a way to get it back up and running and recover her pics and stuff?
Or are we screwed? :crying:

Ginther said:
I apologize in advance if this has been discussed in the past, but my searching here hasn't helped so I gotta ask for help.
Having a problem with me wife's HTC Vivid. It's bone stock. Nothing has been messed with other than whatever updates may have been installed automatically over the air. She wouldn't let me touch it to root it, mod it, nothing.....
Anyway. Problem happened Saturday night. Phone shut down due to dead battery. Put it on charger overnight. Tried to boot it up Sunday morning and it stops at the white HTC screen. Period. Just sits there. Forever.
I did some reading, learned how to hold power and vol down buttons to get to HBOOT. Tried navigating to recovery. It goes to white HTC screen, then to a black screen with a green circle arrow icon, then to a red triangle with an exclamation point.
I downloaded drivers and the HTC RUU and was going to try fastboot usb, but when it said all data will be lost I stopped.
My wife has tons of pics and stuff on her phone (that she has failed to back up ) and really doesn't want to loose them.
Before I wipe the phone and try to reinstall the stock rom do any of you have any suggestions on a way to get it back up and running and recover her pics and stuff?
Or are we screwed? :crying:
Click to expand...
Click to collapse
You get the red triangle/exclamation point because you dont have a custom recovery installed if Im correct. Using the all in one here is the most user friendly way of installing -
http://forum.xda-developers.com/showthread.php?t=1498003
Install twrp and you should be able to recover your pics/vids by selecting "mount/mount sdcard" in the twrp ui with your phone plugged in to your pc. Then opening the storage located under computer. Navigating to the appropriate folder & cut/pastting to a folder on your pc.
I dont know how technology savvy you are but it sounds like flashing the stock kernel will repair your phone hanging on the htc logo. This is the stock ICS kernel - http://d-h.st/rHX
You can flash it through the all in one. Or follow up here -
http://forum.xda-developers.com/showthread.php?t=1416836
Hope this helps. Good luck!
Sent from my HTC Raider X710e using xda premium

yosoywilson78 said:
You get the red triangle/exclamation point because you dont have a custom recovery installed if Im correct. Using the all in one here is the most user friendly way of installing -
http://forum.xda-developers.com/showthread.php?t=1498003
Install twrp and you should be able to recover your pics/vids by selecting "mount/mount sdcard" in the twrp ui with your phone plugged in to your pc. Then opening the storage located under computer. Navigating to the appropriate folder & cut/pastting to a folder on your pc.
I dont know how technology savvy you are but it sounds like flashing the stock kernel will repair your phone hanging on the htc logo. This is the stock ICS kernel - http://d-h.st/rHX
You can flash it through the all in one. Or follow up here -
http://forum.xda-developers.com/showthread.php?t=1416836
Hope this helps. Good luck!
Sent from my HTC Raider X710e using xda premium
Click to expand...
Click to collapse
Thanks for the help. I was able to get the bootloder unlocked with the all-in-one but when I tried to install the kernel it kept failing. I tried several different things over and over again but no luck.
I finally got frustrated and tried the HTC RUU from their website to see what would happen. I had to relock the bootloader before it would work though. It finally ran successfully and the phone is back up and running now.
Only bad news is that I wasn't able to recover any of her files.
Now she understands the importance of backing up files and getting stuff OFF the phone to another form of long term storage. :good:
Thanks again for the help.

Ginther said:
Thanks for the help. I was able to get the bootloder unlocked with the all-in-one but when I tried to install the kernel it kept failing. I tried several different things over and over again but no luck.
I finally got frustrated and tried the HTC RUU from their website to see what would happen. I had to relock the bootloader before it would work though. It finally ran successfully and the phone is back up and running now.
Only bad news is that I wasn't able to recover any of her files.
Now she understands the importance of backing up files and getting stuff OFF the phone to another form of long term storage. :good:
Thanks again for the help.
Click to expand...
Click to collapse
You probably could have recovered your media. Just by mounting the internal memory like I said in my original post. You really should invest in an SD card that way no matter what happens your stuff is accessible. You can use up to 32GB. People also say 64GB SDXC cards work too. But glad its up and running again.
HTC VIVID ICS 4.0.4 SENSE 4.1

yosoywilson78 said:
You probably could have recovered your media. Just by mounting the internal memory like I said in my original post. You really should invest in an SD card that way no matter what happens your stuff is accessible. You can use up to 32GB. People also say 64GB SDXC cards work too. But glad its up and running again.
HTC VIVID ICS 4.0.4 SENSE 4.1
Click to expand...
Click to collapse
I got into CWM recovery and tried mounting the sdcard but kept getting "error mounting sdcard"
No mater what I did I could not get it to mount and become visible on my pc. I could see the disk drive(s) for the phone, but they were shaded and when I'd try to access them it would say insert disk into drive. When using the all-in-one it would try to push the kernel to the phone, but it got errors too. I tried putting the kernel on a micro sdcard and installing it from cwm with no luck. Couldn't get that to show/mount/work either.
I've done modding to my Samsung phones and build my own pc's so I'm not too technologically challenged.... but, Something was just wrong with this phone and it didn't want to cooperate.
And/or I didn't have the time and patience to keep jacking with it.

Switch to twrp
Sent from my Vivid 4G using Tapatalk 2

Related

Phone wan't start.

Hi.
I rooted my LG Optimus 2X with Super on click root. It worked great after right after. I uinstalled CarHome and F-Secure, and after that my phone restared.
Now, It would not start. I only boot until the LG logo, and after that it reboot. So it go on and on and on. I can get the phone into ADB, and I'm a newbie on android, so I got no clue what to do. I aslo tried to use the recover program by LG, but I get a message that tells me that my phone does not support the update.
Is there anything that can sovle my problem or do I need to take it to the place I bought my phone?
I had the exact same problem (a hole thread in here). Your phone is bricked (as of now there's no solution as far as I know). When you rooted your phone you lost the warranty, so if unlucky you cannot return it without having to pay to get it fixed... If lucky the might just switch the phone with a new one...
I've sent mine back to the seller and hopefully I'll get a new one...
This thread could be useful for you:
http://android.modaco.com/content/lg-optimus-2x-2x-modaco-com/334664/bricked-lg-optimus-2x/
There's actually new development in the right direction. Paul from modaco (2x.modaco.com) are preparing af NVflash of the 2x, which will completely reflash the memory with the standard rom from stock meaning we should be able to fix the easily...
Should be ready on wednesday...
I've been looking into these two treads, but could not found anything that my fix the problem.
Well, I've got to go to my the seller and hopefully they will fix it fast.
Try to remove the SD card and then try to switch on once more...
I've been trying with and without SD card , Sim card, Battery many times. So I thats not the problem I think
thats why you should freeze apps instead of uninstalling them.
Did you try to hard reset the phone?
If you got an adb connection and root, try to obtain the apk's (search the forum) and push them to system/apps.
Thats all I can think of for now. I'm no expert on this
Did you make a system backup using Clockwork Recovery before you rooted? If so, boot back into recovery and restore the backup. I bricked my phone the first time I installed a different ROM but luckily I had a backup that I was able to restore and try again.
Sent from my HTC Incredible using Tapatalk
xphire said:
Did you make a system backup using Clockwork Recovery before you rooted? If so, boot back into recovery and restore the backup. I bricked my phone the first time I installed a different ROM but luckily I had a backup that I was able to restore and try again.
Sent from my HTC Incredible using Tapatalk
Click to expand...
Click to collapse
The Optimus 2X does not (yet) have Clockworkmod Recovery working. At least not in a way available to the public (MoDaCo's Paul said he would release some stuff next week)
I can't get it to hard reset. When I boot up the phone I hold in the power button and the - volum butten. Then I come to a screen with the droid, I press the home button and I get Android recovery system (3e), but I'm unable to choose anything. I only can switch between the 4 chooses, by pressing +/- volum button.
Nope, can't get it to connect to adb. Tried, but I couldn't manage it.
Well then maybe someone here can point you to actually selecting something from that list. I mean, it has to be possible to "choose" one of the 4 options but I've never owned an android until (hopefully) in 3 weeks so I can't tell you how it works exactly.
Edit: Just checked the manual again, did you make sure you pressed home and vol- for 10 seconds ?
Well, yes. I pressed home and - volum until I got a recover mode or something.
But as I know theres know way to fix this problem atm. I'll have to send it back to my reseller or wait for Paul to release the fix.

[Q] completely lost

A friend of mine tried to root his white tmobile g1 and im not sure what he did to it. heres what im working with.
press power button goes to g1 screen and then to the factory android recovery (e2)
can wipe, factory reset and can select install update.zip
the phone wont take any update i throw at it and ive tried like 7-8 i have found here on xda. I have no idea what phone was on previously.
I CANNOT access the bootloader no matter what i do. i even went as far as to dissasemble the phone and replace the buttons (thought home might be sticking), anyone have any ideas on how i can possibly ressurect this?
without bootloader access i cant flash to downgrade. Im at a loss here and really hate getting outsmarted by a phone. I dont think its a brick... yet being i can hit stock recovery and that blue led test works.
If bootloader is truly gone, not just hidden from you, the phone can not boot. I know of no flash able update.zip for a bootloader in the stock recovery which unfortunately means this is a brick. The blue light mode is only helpful for JTAG, sorry
Sent from my Nexus 7 using xda premium
I finally managed to get the phone to boot by swapping the cables out of another phone. Weird issue but nice having a half dozen phones laying around for parts
Sent from my HTC One XL

[Q]Possible brick after failed RUU install?

First of all I experimented with some custom ROMs. But after a while I wanted to go back to stock and tried to install a RUU I already used succesfull. But during the installation it hung up and I had to cancel it. And now it is impossible to use everything. The phone just show me the black background with the HTC log and four triangles in the corners. I can't use the bootloader, go into recovery or use adb, first of all because my PC doesn't recognize my phone anymore. Already tried to use adb and some tools like the AIO bye anders and the XL Multi tool. I also tried the Forum search for bricked stuff, but nothing worked so far. Any idea how to fix it?
And please excuse my bad english. It was a long day. ^^
In pretty sure that's completely bring, idk how yous brick the sxl, ivebdonebso much stuff to mine and I wonder how mines still perfect, you might wanna look into some articles about jtag!
Don't know how, as I said. I did also do a lot of stuff to my phone, custom ROMs, Themes, Kernel etc. Now I just tried to go back to stock, relocked, went into fastboot, everything as prescribed.
And during the installation I've got said that the installation was aborted. The progress bar on the phone didn't react and the software stucked too. Additionaly, my PC is really potent, without any other software problems so far. So, Software forced to close and I had no other joice than to put the battery out of my phone to restart it. And so it happened.
Thanks for the info about jtag. As an Electrician, it is really inviting to buy such a machine. But I think, this time I'll bring it to repair and wait for the results. Let to the experts their job. But thanks for the reply.
Mr. Despair said:
Don't know how, as I said. I did also do a lot of stuff to my phone, custom ROMs, Themes, Kernel etc. Now I just tried to go back to stock, relocked, went into fastboot, everything as prescribed.
And during the installation I've got said that the installation was aborted. The progress bar on the phone didn't react and the software stucked too. Additionaly, my PC is really potent, without any other software problems so far. So, Software forced to close and I had no other joice than to put the battery out of my phone to restart it. And so it happened.
Thanks for the info about jtag. As an Electrician, it is really inviting to buy such a machine. But I think, this time I'll bring it to repair and wait for the results. Let to the experts their job. But thanks for the reply.
Click to expand...
Click to collapse
So if you turn on phone all you have is a black screen? What if you pull out battery and insert it and hold down volume down and power button? Does it go to bootloader or also just black screen? If black screen try adb devices and fastboot devices. And when connected look in control panel what it calls the phone. Perhaps it says qsusb or something?
Sent from my HTC Sensation Z710e using XDA Premium HD app
I'm not being rude I'm.just stating sxl is very hard to brick if you even try to, I'm not saying its your fault either, a fault USB cable could brick your phone if your half way through an installation if you can't get into bootloader, recovery or pick up your device in adb, I think the only solution is jtag! All the best!
ricky310711 said:
I'm not being rude I'm.just stating sxl is very hard to brick if you even try to, I'm not saying its your fault either, a fault USB cable could brick your phone if your half way through an installation if you can't get into bootloader, recovery or pick up your device in adb, I think the only solution is jtag! All the best!
Click to expand...
Click to collapse
before jtag , if the phone is under 2 years , always try to send it in for repair they cant boot up the device , then they cant see if it is unlocked
Very true Anders! Just hope he has warrenty!
anders3408 said:
So if you turn on phone all you have is a black screen? What if you pull out battery and insert it and hold down volume down and power button? Does it go to bootloader or also just black screen? If black screen try adb devices and fastboot devices. And when connected look in control panel what it calls the phone. Perhaps it says qsusb or something?
Sent from my HTC Sensation Z710e using XDA Premium HD app
Click to expand...
Click to collapse
When yo flash RUU the phone goes into kind an own bootloader. The black screen with a silver HTC logo. This is the only thing i get into, but with four triangles, in each corner of the display. It doesn't matter what I do, tried to pull the battery, use the key combo, adb/fastboot etc. When the phone starts, it shows directly the screen described above.
Sent in for repair today and just can wait now. But thanks guys for your replies.
How did it go? Did they fix your problem? Also this happened to me, I discovered that the cause was because installing the ruu relocks the bootloader before it wipes the Rom, and mine failed just before wiping the Rom,I had a custom Rom installed so it would not boot into it because the bootloader was locked so I re-unlocked the bootloader then the phone booted up normally!
Sent from my HTC Sensation XL with Beats Audio X315e using xda premium

[Q] I made the mistake of trying OTA on my rooted phone, how do I fix it?

I understand it's a stupid newbie mistake. I guess I've learned the hard way. I have an HTC One that I purchased unlocked which I then rooted and installed the Google Edition HTC One ROM onto. Everything was cool until today when they rolled out the 4.3 update, which I stupidly proceeded to download. Now my phone turns on, but after the "HTC quietly brilliant" screen it just shuts off, then will soon on its own turn on again and it will just be an endless cycle. I DO have access to recovery. So:
Phone turns on, then shuts off, then will repeat endlessly by itself
HBOOT is accessible if I hold Volume Down
Recovery is accessible (I have CWM 6.0.3.1)
Please tell me there is a way to fix this Even if I have to wipe my phone.
burajin said:
I understand it's a stupid newbie mistake. I guess I've learned the hard way. I have an HTC One that I purchased unlocked which I then rooted and installed the Google Edition HTC One ROM onto. Everything was cool until today when they rolled out the 4.3 update, which I stupidly proceeded to download. Now my phone turns on, but after the "HTC quietly brilliant" screen it just shuts off, then will soon on its own turn on again and it will just be an endless cycle. I DO have access to recovery. So:
Phone turns on, then shuts off, then will repeat endlessly by itself
HBOOT is accessible if I hold Volume Down
Recovery is accessible (I have CWM 6.0.3.1)
Please tell me there is a way to fix this Even if I have to wipe my phone.
Click to expand...
Click to collapse
Couple of options. If you have an OTG cable, load a Rom (maybe the one you used originally) onto a flash drive and install it from there. Or, use ADB push and sideload a Rom onto your device. Or use an RUU for your phone....
dgtiii said:
Couple of options. If you have an OTG cable, load a Rom (maybe the one you used originally) onto a flash drive and install it from there. Or, use ADBLOCK push and sideload a Rom onto your device. Or use an RUU for your phone....
Click to expand...
Click to collapse
DUDE THANK YOU. I'm new, Is there a way to donate on here? I'd totally send you 5 bucks or something. You saved my life. Thank you thank you thank you.
burajin said:
DUDE THANK YOU. I'm new, Is there a way to donate on here? I'd totally send you 5 bucks or something. You saved my life. Thank you thank you thank you.
Click to expand...
Click to collapse
No problem my friend. you are very welcome. Sounds like it worked, so I'm happy and thats payment enough! Take care....

HTC ONE wifi not turning on, can't use as storage, speaker sound cracking

Thanks in advance for helping, i've spent hours searching and did not find anything.
Ill try listing exactly what happened to avoid many questions.
I had my HTC one with an unlocked bootloader and s-off (using revone) with the latest 2.24 firmware. Due to a hardware issue i had to put the phone back to stock and return it.
I used an RUU (RUU_M7_UL_JB_50_HTC_Europe_1.28.401.7_Radio_4A.13.3231.27_10.31.1131.05_release_310878_signed.exe) for this. I used revone to make it S-on again. But i couldn't manage to get it locked again to i returned it unlocked.
After the hardware issue was repaired, i tried to update the phone to latest firmware via adb, it said successful and my bootloader showed it as updated, but when i switched on the phone a black screen with HTC logo in the center and 4 triangles in the corners of the screen showed up.
It wouldn't switch on. After countless tries it finally switched on and in my bootloader it showed the latest firmware and hboot but in my "about" it showed the old firmware. My wifi wouldn't turn on, and my speakers had a cracking sound when used, the phone was hanging alot and i couldnt use it to transfer anything onto the phone. I even tried saving a file via dropbox and it wouldn't save.(i cant transfer a ROM to SD card)
The phone can still be used via adb though.
Is there anything i can do?
SOLVED
I flashed TWRP using all in one toolkit, and ADB sideloaded android rev HD, flashed it and walla everything was good as new
Install a newer ROM.
BenPope said:
Install a newer ROM.
Click to expand...
Click to collapse
i can't install anything via recovery, as i can't transfer anything to the phone. and the RUU i first used is giving an error too.
any other way?
Try Mike's thread here:
http://forum.xda-developers.com/showthread.php?t=2265618
L0rdNels0n said:
Try Mike's thread here:
http://forum.xda-developers.com/showthread.php?t=2265618
Click to expand...
Click to collapse
i just got an email from technocare (the local HTC dealer). They said the mainboard is damaged and need 900dhs (about $225) to repair it.
i immideately rejected. do you guys think it could be a hardware problem? seeing that it happened after a bad RUU flash im guessing it should be software. thanks for the thread will give it a read once i get the phone tomorrow!
You could get one of those USB OTG devices that lets you plug a flash drive into the phone and access it.
I'm thinking about doing the same just to have it on hand because the lack of removable SD card scares me.
I've been in that spot before where the only way I could get my phone to function was by using my PC to put some files on the SD card to use from recovery. Your recovery might also support sideloading which I've never done but I guess it lets you push a ROM straight from the PC into the recovery. I use philz touch and i believe it does both USB OTG and sideloading although i've verified neither.
Recently I flashed something naughty that messed with my boot.img and it broke my wi-fi (wouldn't turn on). I fixed it by doing a selective restore and restoring only /boot from my nandroid backup.
mojomojo_man said:
You could get one of those USB OTG devices that lets you plug a flash drive into the phone and access it.
I'm thinking about doing the same just to have it on hand because the lack of removable SD card scares me.
I've been in that spot before where the only way I could get my phone to function was by using my PC to put some files on the SD card to use from recovery. Your recovery might also support sideloading which I've never done but I guess it lets you push a ROM straight from the PC into the recovery. I use philz touch and i believe it does both USB OTG and sideloading although i've verified neither.
Recently I flashed something naughty that messed with my boot.img and it broke my wi-fi (wouldn't turn on). I fixed it by doing a selective restore and restoring only /boot from my nandroid backup.
Click to expand...
Click to collapse
thanks for your reply,
I have a nandroid backup .zip but i don't know how to put it on to my phone because i can't transfer anything to it.
My h-boot is 1.54 so i can't run any RUU's. I can't root because i can't transfer superuser to my SD card so i can't gain S-off.
I don't know what else to try, spent loads of hours over this.
Any other way i can root without needing SD card or an RUU for hboot 1.54?
I can't get those USB otg devices cause they aren't available in my country.

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