Softkey Vibrate - Xperia Z Q&A, Help & Troubleshooting

Does anyone know what determines whether the softkeys vibrate on touch? Turning volume down to silent doesn't change anything but I've noticed that sometimes there is no vibration and I can't figure out the reason.
Sent from my Xperia Z using Tapatalk

There is an option to turn it off in the sound settings,vibrate on touch.
Sent from my C6602 using xda premium

But there's been many times when I've not been near any settings for a while and I notice the soft keys not vibrating.
Sent from my Xperia Z using Tapatalk

I don't know if it's a software or hardware problem.can you try a factory reset?or repair the phone via pc companion.
Sent from my C6602 using xda premium

Firstly I'll monitor exactly what I'm doing when it next happens. I'm not rooted or unlocked yet so I guess it's nothing I've done (unless it's an app, if that's possible)
Sent from my Xperia Z using Tapatalk

Right, so it's been almost a week. Unfortunately, I'm still having problems with no obvious explanation.
I soft-bricked my phone a few days ago so I've completely reset it. I was under the impression that it was only softkeys and haptic feedback that was being lost but today I'm sure a couple of time I've received messages without vibration (phone was in my lap and I can see the screen turn on but felt nothing).
My friend on his One X told me he often loses softkey feedback and haptics but that a message always brings it back. So until today I was putting it down to Jellybean (there seems to be a lot of S3 users with same issues too). Some S3 user reported that turning battery saving off has brought back feedback but I've not used stamina or anything like that, might there be something enabled by default I want to get rid of?
I kinda want to install CM10.1 to test on 4.2 but I'd need unlocked bootloader and I'm not sure how Amazon feel about that.
The motor seems to be ok... It sounds like a Bee or some paper trapped but from what I read that's normal because it's a thin phone. It's loud too.
When using the Service Tests area it seems to work without fail, but I need to test that after it turns off.

I'm still having this issue and I'm almost certain it must be a hardware fault.
Am I right in thinking that if I run a vibration test in the service menu then no system or app settings should prevent it vibrating?
Sometimes it fails to vibrate even in that test.
Sent from my C6603 using Tapatalk 2

Related

Xperia V standby hang, cannot wake up

anyone experience Xperia V cannot wake up or hang in standby?
it happens at nite after i sleep. but when i wake up, i press the power button several times but the screen doesnt on. notification light is working and blinking.
only way is to remove battery. its been happening everyday. even alarm is not working. checked my backup(sms, call log), it didnt backup. :crying:
I at least dont have that problem. Is your phone stock? Rooted etc?
Sent from my LT25i using xda premium
I have this problem too. Not rooted. Probably, while charging this problem not appears.
Wrong section. This belongs in Q&A.
And for your problem, few users with.XT and XTX also reported similar problems. They are known as SoD (Sleep of Death).
There is no known fix yet. One users took it back to the store and the the Sony tech guru told him it's an isolated problem and he got a new one. So I suggest you go back to the store.
For anyone using adw launcher, one user reported that that caused his SoD. When he uninstalled that it was gone. Can be an app.
Try factory reset, and start first day without installing apps. And day by day add a new app, this way you can rule out if apps cause the problem.
Also format internal and external sdcard. Don't just empty them by wiping, you should really format, so no traces of possible app malfunction can be found back by the system.
Sent from my LT30p (Xperia T) using XDA Premium.
Did I help? please press thanks button
after several days of testing, it doesnt hang on mine for 3 days already.
i guess its because there is a additional line in build prop "dalvik.vm.heapsize=36m" that cause this? this also cause my Need For Speed Most Wanted to force close too.
i also increase min clock freq to 594MHz.
also run TempMonitor(paid) on my notification bar.
not sure the above method works for most of u.. but try if it works.
I've got this problem since the first day. Got the phone, booted it up without even installing a sim card/downloading anything, plugged it into the charger, and it froze.
Since then it would go a few days without freezing, or it would freeze 3 times a day. The freezing always happen in standby mode.
Since it froze on a fresh system with no apps installed, it can't be app-related. There are users who have never experienced this problem, so I suppose the only way is to return the phone or take it to your local sony service center.
Normally it would just hang there and you'd have to pull the battery out. There was once where it hung and the phone got incredibly hot, and battery would be drained really fast.
Currently I am experimenting with keeping WiFi OFF, and surprisingly the phone has been fine for 4 days straight without freezing now. Its just something I'm trying and by no means this is a fix, but returning the phone to a sony store isn't an option for you, you might want to see if this works for you.
for those still having SOD, maybe u can try this. not sure it helps or not. because before i install jellybean, i review the code in build.prop first. so that is why it didnt happen on me for 2 weeks. well, i test it out yesterday.
use either ES file explorer or Root explorer, go to system -> build.prop.
find this line dalvik.vm.heapsize=36m, put a # in front of it to disable this code.
it could be because there is another similar code, thus conflict. u can find another similar line at the bottom of build.prop.
hope it helps!
Have you had anymore sod since disabling that?
Sent from my LT30p using xda app-developers app
scythekain said:
Have you had anymore sod since disabling that?
Sent from my LT30p using xda app-developers app
Click to expand...
Click to collapse
before i install custom rom jellybean, i already disable that. didnt had any SOD since than.
but of cos 1 day i decided to test it out, and it SOD the next morning.

Xperia Z vibration problem (experiment was done and detailed explainations given)

I realized that my Xperia Z's vibrator will stop working after an "intense" work or overheated...
for example, i turned on the "vibrate on touch" option, and then keep pressing any key (let's say the Home virtual key), i can feel that the vibration strength will get weaker and weaker, and finally stops.
at this point, the vibrator wouldn't work, no matter how. Neither in Service Test, switching on/off phone (i believe these cannot be altered by the user)
Then if I leave the phone there for a while, the vibrator will start working again, and if i repeat the experiment (pressing Home key), the number of times the phone would vibrate is fewer ( e.g. the phone vibrated ~30 times before stopped working at the first test, then it stopped working after ~10 times at the second test).
Interestingly, the vibrator would work again immediately if i shaked the phone (even straight after it was "dead"), but the length of time it came back "alive" is even shorter.
And it seems that the vibrator functionality also depends on how i hold the phone... by making it flat (screen facing sky), the vibrator seems to work better and longer.
I also found that the vibrator would stop working when the phone is being charged, but i am not so sure if it was caused by charging or the heating up of the phone as it went quite warm when charing. When I unplugged the phone, the vibrator didn't came back alive immediately, so I washed it with cold water (hey it's water proof !) and the vibrator worked again!
I have tried Factory Reset, and re-installing the firmware via Update Service but the phenomenon still exists.
It's kind of weird, and i hope some technitians could give reasons of this behavior. To me it's like the vibrator needs some time to settle down, the damping isn't efficient. Or, the current is too high so it cuts the flow to the vibrator for safety reason?
maybe some xda developers could check the codes and see how the vibrator behaves?
I hope there isn't a faulty of my phone, I really don't want to send it to the service centre for a body-check....
Thanks
moonset said:
I realized that my Xperia Z's vibrator will stop working after an "intense" work or overheated...
for example, i turned on the "vibrate on touch" option, and then keep pressing any key (let's say the Home virtual key), i can feel that the vibration strength will get weaker and weaker, and finally stops.
at this point, the vibrator wouldn't work, no matter how. Neither in Service Test, switching on/off phone (i believe these cannot be altered by the user)
Then if I leave the phone there for a while, the vibrator will start working again, and if i repeat the experiment (pressing Home key), the number of times the phone would vibrate is fewer ( e.g. the phone vibrated ~30 times before stopped working at the first test, then it stopped working after ~10 times at the second test).
Interestingly, the vibrator would work again immediately if i shaked the phone (even straight after it was "dead"), but the length of time it came back "alive" is even shorter.
And it seems that the vibrator functionality also depends on how i hold the phone... by making it flat (screen facing sky), the vibrator seems to work better and longer.
I also found that the vibrator would stop working when the phone is being charged, but i am not so sure if it was caused by charging or the heating up of the phone as it went quite warm when charing. When I unplugged the phone, the vibrator didn't came back alive immediately, so I washed it with cold water (hey it's water proof !) and the vibrator worked again!
I have tried Factory Reset, and re-installing the firmware via Update Service but the phenomenon still exists.
It's kind of weird, and i hope some technitians could give reasons of this behavior. To me it's like the vibrator needs some time to settle down, the damping isn't efficient. Or, the current is too high so it cuts the flow to the vibrator for safety reason?
maybe some xda developers could check the codes and see how the vibrator behaves?
I hope there isn't a faulty of my phone, I really don't want to send it to the service centre for a body-check....
Thanks
Click to expand...
Click to collapse
I'm facing the same problem, the vibration works occasionally , and there is a lot of people with this problem, I will wait for now waiting a fix, some people here confirm that the problem disappeared after 2 days of use. How old is yours?
Sent from my C6602 using xda app-developers app
new update:
i did some more tests. and i found that:
1. vibrator stopped working during charging once the phone's temperature rised above 30 degrees (actually vibration kept working for a few times before completely dead). and even it then cooled down to below 30 degrees, the vibrator was still dead (still in charging, cable plugged in). and vibrator came back alive immediately when unplugged (at this moment the temperature was 28 degrees). but if the temperature went above 30, unplugging wouldn't bring the vibrator back to life, and i had to leave the phone there for a while.
2. at any temperature, continuously pressing the soft keys (with haptic feedback switch on) VERY quickly (i mean like pressing it 10 times in one second that quickly), or just go to Service Test -> vibrator and set the vibration time to something LONG (e.g. 90000), the vibrator worked for a while then died. then if i gave it a break (~10 mins) of gave it a shake, vibrator came back alive again.
3. no matter what caused the death of vibrator (point 1 or 2), if I could cool the phone down very rapidly, i.e. I put it in cold water, the vibrator would come back alive.
4. the cooler the phone is, the stronger and longer working time of the vibration (as in point 2)
so i guess it's the temperature that causing this problem, seems like a hardware issue (because my X10 doesn't behave like this), probably the circuit isn't connected properly.
hamud.q said:
I'm facing the same problem, the vibration works occasionally , and there is a lot of people with this problem, I will wait for now waiting a fix, some people here confirm that the problem disappeared after 2 days of use. How old is yours?
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
mine is nearly a month old. i didn't notice this problem until a few days ago. so i cannot comfirm if it was already like this when i bought it.
i think we should gather all the complaining posts of this issue and send it to Sony (at least before we send it to service centre for repairing).
push up
i have this issue on italain xperia z... very annoing problem...
Any new update? Any fix? I don't want to send my phone for 2 weeks to fix this
Sent from my C6602 using xda app-developers app
I found that after tapping on the back panel close to speaker, the vibration is working again for a while..then, it stops working again...
gdavidoff12 said:
I found that after tapping on the back panel close to speaker, the vibration is working again for a while..then, it stops working again...
Click to expand...
Click to collapse
Yes, same thing with me
Sent from my C6602 using xda app-developers app
Yes me too... It is a hardware problem?
Sent from my C6603 using xda app-developers app
Seems like it. I'd send the phone in for repairs if I were you
I already sent it.
gdavidoff12 said:
I already sent it.
Click to expand...
Click to collapse
Please keep us updated!
Sent from my C6602 using xda app-developers app
Any news? Only we have this problem?
Sent from my C6603 using xda app-developers app
gdavidoff12 said:
I already sent it.
Click to expand...
Click to collapse
any news ??
same problem for me :crying:
I have the exact same problem.
Can someone with a custom ROM confirm this? I'm wondering if it's hardware or software related.
@ hamud.q
After one month of waiting, finally the phone will be replaced with a new one! Apparently here in Bulgaria in the service dоn't try to fix the phone (if it's a hardware problem) and directly replace it with a new phone...
Does anyone have a solution for this problem?

[Q] Phone 'dies' after using touch to wake feature after a period of time

Hey guy,
I love this phone and the ability to touch the screen to wake it via the app eXperience Pro.
The only issue is that with the framework / module loaded , when I receive or make a call, the phone would be close to my ears which means that the proximity sensor will shut the screen off. However, when the conversation ends, I wouldn't be able to turn the screen on, either by tapping the screen or pressing the power button.
There are times that when I am not in a call, and my phone is just sitting idle, and when it comes to waking it up, it wouldn't do so. I have to manually restart it just like the issue above. What I noticed yesterday was that my led notification light was on indicating that I had a message. I didn't look at it until after awhile which I realize that I couldn't turn on the phone. The led notification was still working.
Then I decided to call up my phone and I could hear the dial tone from my other phone, however, my xperia Z was sitting idle with its screen off without any ringtone and so on.
I would really like to feature to work flawlessly. Tried it on about 4 ROMs, and the issue persist. Is there any way for me to show the log so someone could figure out whats causing the phone to behave this way?
Without the module loaded, the phone works just fine. I have sent a PM to the developer but have not received any replies since.
not all apps are made for every android phones out there. If its causing issues to your Z, just stop using it or contact the app developer (which you did) and hope for the best.
I dont think there is anyone willing to just make a rom or tweak just for a specific app to function flawlessly on an Z. Especially when its not a super popular app.
LitoNi said:
not all apps are made for every android phones out there. If its causing issues to your Z, just stop using it or contact the app developer (which you did) and hope for the best.
I dont think there is anyone willing to just make a rom or tweak just for a specific app to function flawlessly on an Z. Especially when its not a super popular app.
Click to expand...
Click to collapse
My main concern is what is causing this to happen and to see if other xperia Z users are facing the same issue.
I'm using this app.. For me until now no problem..

Z1 SOD (Sleep of death)

This is a pain in the arse, I've had my Z1 for less then 24 hours and already had it 5 times as I change my display settings.
Screen is there just the backlight isn't switched on.
Argh Sony
Sent from my C6903 using Tapatalk 4
Northern-Loop said:
This is a pain in the arse, I've had my Z1 for less then 24 hours and already had it 5 times as I change my display settings.
Screen is there just the backlight isn't switched on.
Argh Sony
Sent from my C6903 using Tapatalk 4
Click to expand...
Click to collapse
What firmware are you on? Yeah, it sucks to have issues on a brand new handset especially at this price! Try to check if there's update available. I'm currently on .531 and haven't had any SOD so far.
i have no problem
Dpk1 said:
What firmware are you on? Yeah, it sucks to have issues on a brand new handset especially at this price! Try to check if there's update available. I'm currently on .531 and haven't had any SOD so far.
Click to expand...
Click to collapse
I'm on .518 and there isn't any updates for me. Z1 sim free unlocked.
Sent from my C6903 using Tapatalk 4
-nlf- said:
i have no problem
Click to expand...
Click to collapse
If optimised backlight is switched off then it seems to happen anytime to change anything to do with brightness.
Sent from my C6903 using Tapatalk 4
Northern-Loop said:
If optimised backlight is switched off then it seems to happen anytime to change anything to do with brightness.
Sent from my C6903 using Tapatalk 4
Click to expand...
Click to collapse
i knew this,this is a bug,it also happend on xperia z ultra,please wait for fix。
:good:
this is not SOD,just a bug。。。。。please turn on optimised backlight and restart your phone
-nlf- said:
i knew this,this is a bug,it also happend on xperia z ultra,please wait for fix。
:good:
this is not SOD,just a bug。。。。。please turn on optimised backlight and restart your phone
Click to expand...
Click to collapse
I have experienced this bug on multiple occasions as well since I first got the phone. The phone randomly goes to sleep but the backlight stays on. Then I am not able to unlock the phone by pressing the power button and I need to hard-reset it (vol up+power) to bring it back to life.
For me it happened once or twice already even with Optimized backlight checked
happened to me when i was trying to share a dinosaur effect photo in the camera app
I actually experienced the bug on a few occasions right now and can't see a pattern. It doesn't matter if I have optimized lightening on or other functions it will just randomly happen on different occasions.
I have just flashed the newest .534 firmware and soon after the same thing happaned again so I guess it has not been fixed as of yet.
Dpk1 said:
What firmware are you on? Yeah, it sucks to have issues on a brand new handset especially at this price! Try to check if there's update available. I'm currently on .531 and haven't had any SOD so far.
Click to expand...
Click to collapse
Arrgh! I just experienced this screen bug . And this is for the first time in last 4 days of owning the phone. It occurred while the phone was lying on the table (battery 9%) & I picked it up to make a call, but the screen won't light up. Had to hard boot using vol up + power button. Have not touched the optimised backlight option (still checked). Hope sony fixes this asap!
DAMN ! I'm on 14.1.G.1.534 and I just got this ! it hasn't even been 24 hours yet since I bought this phone. terribly disappointed.this could be such a great device. hope it doesn't keep happening - Sony Xperia Z1 C9602 - wtf sony.
hoezay said:
DAMN ! I'm on 14.1.G.1.534 and I just got this ! it hasn't even been 24 hours yet since I bought this phone. terribly disappointed.this could be such a great device. hope it doesn't keep happening - Sony Xperia Z1 C9602 - wtf sony.
Click to expand...
Click to collapse
I've had this happen twice since been on 534 firmware and had to use the red button to force the device down. Very frustrating but I think Sony will sort it and all will be good.
Sent from my C6903 using XDA Premium 4 mobile app
i have just about had enough of sony to be honest, i cant believe this is the third sony device in a row where there is something wrong with it, i bought the xperia z tablet, the touch screen was way to sensitive until an update fixed it, i bought the z ultra and returned it because of the sod, and now this, i turned off my phone last night as i didnt want to be interrupted, try to turn it on this morning, the sony screen comes up, then a blank gray screen, rebooted it a few times with no luck, the last time i just left it and eventually it booted to the home screen
and just now, i opened the camera app, just get a black screen, open snapchat to see if the camera works there, nope, it says error with the camera please restart device, so i do, only to experience the sod again...
honestly, with my experiences with xperia, i have had enough, i can put up with mediocrity only for a bit, if i keep on putting up with this crap, it makes me look like a fool
stuff you sony
Same here, terrible bug. Screen is actually there, but backlight won't turn on. I have to position phones screen towards the light source in order to go to the screen settings to uncheck optimised backlight option. If it is checked I have to uncheck it to get backlight to turn on and vice versa. Sony, fix that as soon as possible 'cause you got some pissed Xperia Z1 users here!
Im with a uk model and still on the original 518 version, and I've been playing it around for several days but no SOD issue
same issue with z1 C6903
i using z1 with .534 also facing same problem for past a week. it is dead when phone calls in. have to hard reset too. come on sony, this is issue is not new. we need a solution.
mind you, the phone is not launch in my country but i manage to use it.
Hi All,
I am from India and using Z1 (C6902) and its been 3 days since using my phone and thank god, no SOD at all...
maybe since mine is C6902 thats why ... i dont know but no SOD here till now
I have noticed this bug after i rooted my z1. (root via kingo tool), before it was working ok.
So when power off button pressed, screen still active...
after some tries, i have disabled auto-brightness check box. its now more or less working.
myndlyz said:
i have just about had enough of sony to be honest, i cant believe this is the third sony device in a row where there is something wrong with it, i bought the xperia z tablet, the touch screen was way to sensitive until an update fixed it, i bought the z ultra and returned it because of the sod, and now this, i turned off my phone last night as i didnt want to be interrupted, try to turn it on this morning, the sony screen comes up, then a blank gray screen, rebooted it a few times with no luck, the last time i just left it and eventually it booted to the home screen
and just now, i opened the camera app, just get a black screen, open snapchat to see if the camera works there, nope, it says error with the camera please restart device, so i do, only to experience the sod again...
honestly, with my experiences with xperia, i have had enough, i can put up with mediocrity only for a bit, if i keep on putting up with this crap, it makes me look like a fool
stuff you sony
Click to expand...
Click to collapse
You're buying products that are relatively new (except the Tablet Z) and expect no bugs at all? LOL I think you need to step back and look at the whole picture. To be honest Sony releases updates in a fast and consistent manner so you should be happy that do this. Even the Nexus devices have their share of bugs and always see people react like bugs do not exist. There will always be bugs and what you want from a manufacturer is to release fixes.
Hi, me too having this bug. I had this SOD twice since last 7 days. Had to do a hard reset both the times. Waiting for sony to fix it. I think its the jelly bean bug and not the Sony's firmware's bug but can be fixed, i think.
I am from india and on the latest fw. 534.
Please let me know if there is any solution to this available in the market. Thanks in advance.
Sent from my C6902 using xda app-developers app

Xperia z Vibration bug - is there a fix ?

Hey,
My six months xperia has started having a problem with the vibration not stopping even when the phone is turned off...
Tried flashing firmware but it has made any differance, at the minute I have to tap the back of the phone to try and get the vibration to stop.. I know there are loads of forums about it however none that seen to detail s fix...
Am I missing something?
Thanks
Scott
Sent from my C6603 using XDA Premium 4 mobile app
Almost the same problem, when I bought the phone vibration worked great on every app except keyboard, I tried a lot of keyboards but there is no vibration on keypress.

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