Bad Wi-Fi - Xperia Z Q&A, Help & Troubleshooting

Hey guys,
The Wi-Fi on my xperia z sucks real bad, other devices i have, have full bar signal strength however, on my xperia z only 1 bar the tiny one and sometimes it even has 0 bars!! My router is literally in the other room 10 feet away..? I have changed channels on my router , wifi signal scanner on phone.. nothing is helping..? Is the wifi antenna just bad in the phone?

trabando said:
Hey guys,
The Wi-Fi on my xperia z sucks real bad, other devices i have, have full bar signal strength however, on my xperia z only 1 bar the tiny one and sometimes it even has 0 bars!! My router is literally in the other room 10 feet away..? I have changed channels on my router , wifi signal scanner on phone.. nothing is helping..? Is the wifi antenna just bad in the phone?
Click to expand...
Click to collapse
This flagship Sony actually infect. Sorry that all this money put away to buy. Filled with all sorts of problems

babakmaham said:
This flagship Sony actually infect. Sorry that all this money put away to buy. Filled with all sorts of problems
Click to expand...
Click to collapse
What are you trying to say?
---------- Post added at 12:06 PM ---------- Previous post was at 12:04 PM ----------
trabando said:
Hey guys,
The Wi-Fi on my xperia z sucks real bad, other devices i have, have full bar signal strength however, on my xperia z only 1 bar the tiny one and sometimes it even has 0 bars!! My router is literally in the other room 10 feet away..? I have changed channels on my router , wifi signal scanner on phone.. nothing is helping..? Is the wifi antenna just bad in the phone?
Click to expand...
Click to collapse
Yes it has some problems, READ and SEARCH, this has already been thrashed to death, and then you will get answers from others, and see things they have tried.

Related

[Q] Signal strength / reception quality?

Hi all,
The HTC One S is well known for bad reception issues outside urban areas.
We constantly miss calls on 4 HTC Ones which were upgraded to all major ROM versions since 5.2012.
Other / older phones (HTC, Nokia, Motorola...) are always reliable in this area.
I wonder if the great aluminium design of the new One has similar issue?
Have you lucky people with pre-series phones noticed any strengths/weaknesses in reception?
Thanks
v
v said:
Hi all,
The HTC One S is well known for bad reception issues outside urban areas.
We constantly miss calls on 4 HTC Ones which were upgraded to all major ROM versions since 5.2012.
Other / older phones (HTC, Nokia, Motorola...) are always reliable in this area.
I wonder if the great aluminium design of the new One has similar issue?
Have you lucky people with pre-series phones noticed any strengths/weaknesses in reception?
Thanks
v
Click to expand...
Click to collapse
Tried out GPS and call qaulity yesterday, outdoors in noisy street and indoors in three store no issues what so ever phone is loud and clear and no issues with reception.
Have you tried holding the whole body on the upper part and lower part? Because that's the grip of death the iphone encounters. It is ok if you hold it normally but if you grip it fully on the upper part then that's when the problems comes in.
R89SONY said:
Tried out GPS and call qaulity yesterday, outdoors in noisy street and indoors in three store no issues what so ever phone is loud and clear and no issues with reception.
Click to expand...
Click to collapse
Thank you very much for your reply.
Was your experience in the city or outside, where the next GSM Base Transceiver Station is many miles away?
(This is where the HTC One S fails comparing to other phones.)
v said:
Thank you very much for your reply.
Was your experience in the city or outside, where the next GSM Base Transceiver Station is many miles away?
(This is where the HTC One S fails comparing to other phones.)
Click to expand...
Click to collapse
In the city, in busy oxford street in london
---------- Post added at 05:15 PM ---------- Previous post was at 05:13 PM ----------
Riyal said:
Have you tried holding the whole body on the upper part and lower part? Because that's the grip of death the iphone encounters. It is ok if you hold it normally but if you grip it fully on the upper part then that's when the problems comes in.
Click to expand...
Click to collapse
I have big hands as I didnt want to drop the phone aswell I was holding it tightly whilst covering all the back of the phone.
Ok then thanks! And great!
Riyal said:
Have you tried holding the whole body on the upper part and lower part?
Click to expand...
Click to collapse
I am holding it in a way the GSM antenna in the lower part of the body is not covered.
Otherwise calls are not even possible where I live.
It's locked to GSM as G3/HSDPA is not strong enough.
Placing the phones on the table is enough to miss calls quite often.
No other phone we've ever owned has such a bad GSM/G3 reception in the 800 MHz band.
R89SONY said:
In the city, in busy oxford street in london
Click to expand...
Click to collapse
I am sure the One S works just fine in that area as well.
v said:
I am sure the One S works just fine in that area as well.
Click to expand...
Click to collapse
Me and My GF both had the one S aswell and never had any reception problems, infact had more reception problems with the GS3/Note 2
open the phone cover, there you can see 6 connector, pull them out a little, less than 1 mm. it might help. there is video on that on YouTube.

WIFI range

I'm not sure if it's just me but haven't anyone notice the wifi range on this device is unbelievable?
I'm always on wifi either at home and at work and I had a bunch of devices and I have to say this one by far has the best range I've ever had.
I'm thoroughly impressed cause I've always remember HTC always having the worse range.
Sent from my HTC One using xda app-developers app
shook187 said:
I'm not sure if it's just me but haven't anyone notice the wifi range on this device is unbelievable?
I'm always on wifi either at home and at work and I had a bunch of devices and I have to say this one by far has the best range I've ever had.
I'm thoroughly impressed cause I've always remember HTC always having the worse range.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I noticed that myself as well. I used to not be able to pick up wifi in certian parts of my house now i get near perfect signal i every room. I also get 1-2 bars in my garage (not attached).
Just to correct you, Sony xperia devices actually have the worst wifi reception.
All these good reviews about this remarkable gadget is opening my appetite.
So this phone: Great design. Aluminum made.Great wifi reception. What more ?
This is good to hear. I thought there was a problem with wifi. I'm not able to connect at all with my One but I have no problem connecting on my Nexus 7 or iPhone 4s. I guess I just have a defective unit. I'm going to exchange it in the morning.
Edit: Got another phone and wifi still isn't working at all. Probably gonna switch phones. I really liked the One too.
I'm having issues connecting to 5g network, 2.4 works fine, both with stock and viper Rom. Does that mean it's defective? Laptop connects just fine.
Sent from my HTCONE using xda app-developers app
5ghz is finicky in general with most routers
Sent from my HTCONE using Tapatalk 2
I think the Wifi signal bars are just screwy. As far as real signal goes, and speeds, it gets about the same speed as my S3 in my bedroom...But the S3 shows one bar, and the One shows full.
I think it just reports full bars even if it's only about half strength.
The wifi analyzer app confirms this. Wifi analyzer shows half signal despite full wifi bars.
Felnarion said:
I think the Wifi signal bars are just screwy. As far as real signal goes, and speeds, it gets about the same speed as my S3 in my bedroom...But the S3 shows one bar, and the One shows full.
I think it just reports full bars even if it's only about half strength.
The wifi analyzer app confirms this. Wifi analyzer shows half signal despite full wifi bars.
Click to expand...
Click to collapse
What's weird though is I can see networks that I've never been able to see from inside my house before, routers that I'm pretty sure are 300-400 feet away at minimum. Really appreciating the range since my One can get connected to my home WiFi as I'm pulling into my garage, and start downloading whatever it needs to a little faster than my other phones have.
my range seems to be improved drastically in fringe areas compared to my lte
is there any way to stop that little message box that pops up when im out and about and it ask me to connect to a wifi network or remember to later
beezy69 said:
is there any way to stop that little message box that pops up when im out and about and it ask me to connect to a wifi network or remember to later
Click to expand...
Click to collapse
Try turning off wifi when you leave your house.
There is a setting under wifi and advanced I believe.
Sent from my HTC One

[Q] HTC One wifi problems

Hi,
I've noticed my HTC One's wifi is really weak. I barely have full bars from my wifi and worst when I am not in the same room as the wifi router I would lose connection altogether.
This only happens with the HTC One as I have tested this with different devices. Has anyone experienced the same problem?
Thank you
I've posted about WiFi dropping out,but for me, performance and signal strength are great. I have seen over 2mb/sec download rates
Sent from my HTC One using xda premium
My WiFi signal is great, but my router is very close to my room
Sent from my HTC One using XDA Premium HD app
Stop covering the top metal piece and use 5 GHz if you can.
Sent from my HTC One using xda app-developers app
Hunt3r.j2 said:
Stop covering the top metal piece and use 5 GHz if you can.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Yeah? and what about landscape?
darkgoon3r96 said:
Yeah? and what about landscape?
Click to expand...
Click to collapse
Don't grip it? The problem is when you conductively bridge the two metal pieces or you completely cover the emitter/receiver portion. The first is unique to the phone, the second is a universal issue because WiFi is easily absorbed by watery bodies.
Edit: If you hold it so that the right side of the phone is the bottom in portrait, don't cover the top left metal area. (Looking at the back, top left metal strip) That is where the antenna is for WiFi, and there is no other antenna for it.
Hunt3r.j2 said:
Don't grip it? The problem is when you conductively bridge the two metal pieces or you completely cover the emitter/receiver portion. The first is unique to the phone, the second is a universal issue because WiFi is easily absorbed by watery bodies.
Edit: If you hold it so that the right side of the phone is the bottom in portrait, don't cover the top left metal area. (Looking at the back, top left metal strip) That is where the antenna is for WiFi, and there is no other antenna for it.
Click to expand...
Click to collapse
Actually that part of the phone is easy to avoid gripping but i would prefer HTC to put in a secondary Wi-Fi antenna in the bottom like for cellular.
darkgoon3r96 said:
Actually that part of the phone is easy to avoid gripping but i would prefer HTC to put in a secondary Wi-Fi antenna in the bottom like for cellular.
Click to expand...
Click to collapse
I think HTC had no choice here, it is very hard to make it work. The same issue is present on the iPhone 5, if you cup the bottom WiFi/BT reception drops like a rock.
Easiest solution is to use a case and never worry about it again, but even then, 2.4 GHz is the same frequency used for microwave ovens. Oil/water absorbs it very easily.
Hunt3r.j2 said:
Stop covering the top metal piece and use 5 GHz if you can.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
5Ghz only works well line of site. If there are walls etc you'll probably get better connectivity with 2.4. Try different channels. This device is much better than the One X+ as far as wifi. on the One x+ in regular 99% of the time grip it would drop wifi almost completely In my bedroom (4 bars wifi) Grip it and drops to 1 or none. With the One i still get 4 bars untouched but it only drops to 3 when i grip it. If i grab top left then it drops like the x+ did. Yes it has a grip issue but ive seen much worse.
My ONE has amazing wifi reception, I can finally use the wifi from my bedroom in other areas of the house which I couldnt do with any galaxy or nexus phone i've owned.
Isoyaboy said:
Hi,
I've noticed my HTC One's wifi is really weak. I barely have full bars from my wifi and worst when I am not in the same room as the wifi router I would lose connection altogether.
This only happens with the HTC One as I have tested this with different devices. Has anyone experienced the same problem?
Thank you
Click to expand...
Click to collapse
Hi, I want to buy htc one.i heard that its wifi drops signal a lot of times and when you turn on wifi then you have to get the sim out of your phone.is it true? And what do you think about htc one after using it?
Okay what metal piece we should stop covering ? I have a case and it worked fine now it's losing signal all the time but data works
Not every HTC One is created equally?
My wife, her son Ian, and I just bought three HTC One phones. Of the three, Ian's phone is the only one having troubles with 2.4 GHz in my house. It seems to work better with 5 GHz. But my wife's phone and my phone work fine with 2.4 GHz. I did have one problem though. Last night for a while mine could not connect at all until I reset the phone.
Using WiFi Analyzer I saw that Ian's phone was getting significantly lower signal strength.
Has anyone else see anything as specific as this?
John
Don't know if it is a problem of the router or the HTC One, so please help:
When I'm connected to wifi (only tried it at home at the moment) it sometimes have full bars and then suddenly drops to zero bars and disconnects (I didn't leave the room or move). A few seconds later it's connected again and shows full bars. 10/20 minutes later - same as told.
My HTC Desire doesn't have this problem.
Is it hardware related or could it be the router (dual - 2.4 GHz and 5 GHz)? Is there something I can do?
Thanks in advance!
Edit: Hmm, nevermind, problem solved. On phone I changed frequency to 2.4 GHz and ticked "best Wifi" (something like that) and now I got full bars and stable wifi.
.vermilion said:
Don't know if it is a problem of the router or the HTC One, so please help:
When I'm connected to wifi (only tried it at home at the moment) it sometimes have full bars and then suddenly drops to zero bars and disconnects (I didn't leave the room or move). A few seconds later it's connected again and shows full bars. 10/20 minutes later - same as told.
My HTC Desire doesn't have this problem.
Is it hardware related or could it be the router (dual - 2.4 GHz and 5 GHz)? Is there something I can do?
Thanks in advance!
Edit: Hmm, nevermind, problem solved. On phone I changed frequency to 2.4 GHz and ticked "best Wifi" (something like that) and now I got full bars and stable wifi.
Click to expand...
Click to collapse
I'm having the same problem!!!!! Change frequency? How?
Sent from my HTCONE using Tapatalk
Guys i have a problem. there is an error coming again and again when i connect to a wifi network .
Happening from last 2 days.
khandelwalsiddharth said:
Guys i have a problem. there is an error coming again and again when i connect to a wifi network .
Happening from last 2 days.
Click to expand...
Click to collapse
Thats server based with your provider, it has nothing to do with your phone! And its all arround XDA!
Regards and dont forget Search is your intimate friend!
hi i have a problem
hi i have a really akward problem my wifi connection is the worst in the world with my HTC ONE ... the phone only connects 1 meter form the router i need help ... its a HTC ONE SPRINT thx all the help will be really apreciated
Same problem
w1n73rf3ll said:
hi i have a really akward problem my wifi connection is the worst in the world with my HTC ONE ... the phone only connects 1 meter form the router i need help ... its a HTC ONE SPRINT thx all the help will be really apreciated
Click to expand...
Click to collapse
I have the same issue as you.... Im guessing Its the M7's antenna. Will try opening it up and having a look. Will let you guys know if i find anything.
w1n73rf3ll said:
hi i have a really akward problem my wifi connection is the worst in the world with my HTC ONE ... the phone only connects 1 meter form the router i need help ... its a HTC ONE SPRINT thx all the help will be really apreciated
Click to expand...
Click to collapse
HI have the same problem... can u fix it?? Thanks

[Q] Poor wifi performance

For those who have the device, how does your wifi signal strength compare. Sitting at my desk, I get no bars now where on my OneX I got 2 or 3.
pinn___________ said:
For those who have the device, how does your wifi signal strength compare. Sitting at my desk, I get no bars now where on my OneX I got 2 or 3.
Click to expand...
Click to collapse
Same issue here on a phone from O2 with the latest software installed.
Compared to an iphone 5 struggles to hang onto signal. Tried both bands as well, same issue.
I can see my work wifi in a location I frequent with previous phones.
I can connect and use it even though it gives me just a dot for the signal. other phones struggle in this same location.
Perhaps try turning off Wifi power saving in the settings
Sent from my C6903 using Tapatalk 4
Has turning wifi power saving off, has this helped?.. for me this has made no difference
Sent from my C6903 using Tapatalk 4
No wifi issues here what so ever
yeah its pretty bad for me. next room and i'm down to "1 bar" when on all of my other devices i'd get 4 or 5
guys from what I've seen don't go by the little signal strength indicator on the notification bar as it doesn't really reflect what's actually happening, I had a XZU for a few weeks and a Z before that, I can pick up wifi connections on both the XZU and Z1 were the Z was out of range, I was sitting in a bar last night connected to a wifi AP that was about 100m away and there are structures and people in-between, the Z1 is as good as the ZU when connecting to wifi and both are better than the Z
Check with this app
https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer
Sent from my HTC One using Tapatalk 4
pinn___________ said:
For those who have the device, how does your wifi signal strength compare. Sitting at my desk, I get no bars now where on my OneX I got 2 or 3.
Click to expand...
Click to collapse
Wifi on my Z1 C6903 seems really poor.
Connected to 5Ghz on a dual band wifi router situated in the tv room. I don't get any connectivity from my room which is around 10m away.
I used to get decent connectivity on my iphone 5 - speedtest of around 14mbps. I can't even connect to speedtest on my Z1.
On a sidenote - what is with the headphone button not working. Had to update to .534 after much googling. Also, the new firmware doesn't help the wifi issues. Who knows how long we'll have to wait for a fix ...which may or may not improve it.
Also, did try to turn off the wifi power saving "feature" as well. Didn't do much.
Anyways that's my feedback.
same here! very bad connection with the xperia z1.
Yep poor wifi performance, I hope we get a software fix soon
Same here, disconnects from wifi a lot.
Sent from my C6903 using Tapatalk 2
Id just like to know, Wifi is that bad, compared to what?
Regards
Flashmore said:
Id just like to know, Wifi is that bad, compared to what?
Regards
Click to expand...
Click to collapse
In OP, I said compared to my previous phone. Also, have trouble with mobile data being very slow. With that being said, I have moved provider to EE but they are supposed to have decent coverage.
Not sure now whether to return and get a new one or get the Notes 3 instead.
maverick1103 said:
Same here, disconnects from wifi a lot.
Sent from my C6903 using Tapatalk 2
Click to expand...
Click to collapse
No Wi-fi issues here at all.. Even with the door closed, when I got to the next room, get plenty of signal and speed...
pinn___________ said:
In OP, I said compared to my previous phone. Also, have trouble with mobile data being very slow. With that being said, I have moved provider to EE but they are supposed to have decent coverage.
Not sure now whether to return and get a new one or get the Notes 3 instead.
Click to expand...
Click to collapse
You might want to move to 4G... EE 3G is so slow... I get 10 times the speed I used to get on EE 3G now that I'm on EE 4G...
Sean473 said:
No Wi-fi issues here at all.. Even with the door closed, when I got to the next room, get plenty of signal and speed...
You might want to move to 4G... EE 3G is so slow... I get 10 times the speed I used to get on EE 3G now that I'm on EE 4G...
Click to expand...
Click to collapse
No 4g where I'm at yet - promised by Xmas....
Sean473 said:
No Wi-fi issues here at all.. Even with the door closed, when I got to the next room, get plenty of signal and speed...
You might want to move to 4G... EE 3G is so slow... I get 10 times the speed I used to get on EE 3G now that I'm on EE 4G...
Click to expand...
Click to collapse
I've turned off the the wifi optimisation off, it seems to of helped but still not as good as the wifi on the HTC One.
Sent from my C6903 using Tapatalk 2
Flashmore said:
Id just like to know, Wifi is that bad, compared to what?
Regards
Click to expand...
Click to collapse
HTC One
Galaxy S4
iPhone 5
iPhone 5S
Basically it is rubbish so far. The signal and speed is not as good as other devices.
Interested in hearing more from people who say it is fine.
Fine compared to what? Can you give examples?
---------- Post added at 04:03 PM ---------- Previous post was at 03:41 PM ----------
As an example between Z1 and a 5S.
Same router, same distance.
Speedtest.net app on each phone.
Z1
Ping: 248ms
Down: 0.42
Up: 1.25
5S
Ping: 45ms
Down: 17.49
Up: 2.5
(I have around 20mbit fibre with around 3-4mbit up)
How frustrating, I was looking at upgrading to this phone, and reading most of the posts floating around I am having huge deja vu experiences with the newly launched Xperia Z and the pains associated with being some of the first. I feel for you all.
While we are talking WIFI, anyone tested the 802.11ac bands?
maverick1103 said:
I've turned off the the wifi optimisation off, it seems to of helped but still not as good as the wifi on the HTC One.
Sent from my C6903 using Tapatalk 2
Click to expand...
Click to collapse
I did a proper test yesterday. Closed my living room door (living room is where router is) and closed my own room's door... Got plenty of signal and about 33Mb/s which is good considering my connection is a 50Mb/s one.. Get about 48 on my laptop which is very near router...Don't see any issues here

Stronger wifi

It seems that the Wi-Fi on the nexus 5 is a lot more sensitive then on the Nexus 4. With no changes in network gear I'm able to get WiFi in more places than before. It even stronger than my old HP laptop.
I noticed that as well although at first I paniced because the wifi bars would show weak signal.
Sent from my Nexus 5 using XDA Premium 4 mobile app
I've experienced the exact opposite.
It does do really well on WiFi huh? I was surprised a few days after I got it, sitting in a parking lot trying to swipe some free WiFi and the Tab 8.9 wouldn't connect, but the Nexus 5 did. It's almost on par with my HP ultrabook, which no mobile device has touched.
Does well on 5ghz too, which is a nice bonus, since I prefer to use 5ghz to avoid all the clutter on the 2.4g band.
yeah it's awesome. I live on the 6th floor of an apartment building and I was able to get signal from the first floor (not the void deck but in the open space surrounding my building though)
WiFi signal strength was my concern after a few users reported weak WiFi reception. My N5 got great WiFi reception, which is similar to SGS3/4 reception and better than iPhone 5 has.
Sent from my Nexus 5 using xda app-developers app
Moostafa29 said:
I've experienced the exact opposite.
Click to expand...
Click to collapse
Same.
At home in my bedroom across the house from my router I would have no trouble with my N4. Not so much with my N5.
What is strange for me is that I can see APs that I couldn't see with my Galaxy S2, but the AP I m connected to has now a weaker signal.
I hope that is only software related...
wow!
A mostly positive thread about a nexus 5 feature. My WiFi is great and faster also than my htc's.
Mine consistently shows weaker signal on both Wi-Fi and mobile network compared to my s4. Using Wi-Fi analyzer I see more networks with my s4. I tried turning off n5 battery saving on Wi-Fi and it makes a slight difference. I feel the signal is weak for the n5.
Sent from my Nexus 5 using xda app-developers app
Any coverage of the top half of the back of the phone sees a big drop in WiFi reception for me.
If I'm in a different room from the router, even placing the phone down on its back sees a big drop in WiFi strength.
Those in this thread saying they have strong reception, what happens when you do the above?
waspattack said:
Any coverage of the top half of the back of the phone sees a big drop in WiFi reception for me.
If I'm in a different room from the router, even placing the phone down on its back sees a big drop in WiFi strength.
Those in this thread saying they have strong reception, what happens when you do the above?
Click to expand...
Click to collapse
That can actually severely hamper landscape usage if true.
I did some testing and Wi-Fi speeds do match my S4 despite the meter reading showing lower signal. Also, even with 1 bar less than max for mobile, I get incredible LTE speed.
Sent from my Nexus 5 using xda app-developers app
Seems about the same to me vs the N4.
darkgoon3r96 said:
That can actually severely hamper landscape usage if true.
Click to expand...
Click to collapse
I really had to cup my hand over top to get the signal to drop. So unless you hold your phone as if it was a baby bird, you should be fine.
I think the opposite of this phone. In the back of my house I get 1 bar on the N5. On my old S3 I would get 2-3 bars and wifi worked just fine. With the N5 and 1 bar wifi is not working nearly as well. I also noticed that the signal is weaker on the N4.
coolguy949 said:
Mine consistently shows weaker signal on both Wi-Fi and mobile network compared to my s4. Using Wi-Fi analyzer I see more networks with my s4. I tried turning off n5 battery saving on Wi-Fi and it makes a slight difference. I feel the signal is weak for the n5.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
This is exactly what I've found as well. But to be honest, I think the S4 is able to get really good signal. I had a iPhone5 a couple of months ago and wasn't able to get signal in a certain part of my house (same with my N5). With my S4, I was able to get signal just fine.
Has anyone tried the 802.11ac band yet? I don't have a router that can broadcast on that.
Caelrie said:
Has anyone tried the 802.11ac band yet? I don't have a router that can broadcast on that.
Click to expand...
Click to collapse
I am using 5ghz and as mentioned a couple posts above the signal seems worse at the back of my house. Maybe I will switch to 2.4ghz tonight and see if that makes any difference.
EcPercy said:
I am using 5ghz and as mentioned a couple posts above the signal seems worse at the back of my house. Maybe I will switch to 2.4ghz tonight and see if that makes any difference.
Click to expand...
Click to collapse
But unless it's actually the ac wifi, you don't have access to beamforming, which is supposed to help with the range weaknesses of the 5ghz band. The nexus 5 is one of the very first devices to support it, so I'm curious.

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