Exchange email fails to set up - One (M7) Q&A, Help & Troubleshooting

I use exchange for sky emails which pushes through Google it worked fine on my note 2 but I can't get it to work on the HTC one
Any ideas I use m.Google.com as the server
Thanks
Sent from my HTC One using xda premium

I don't use google but exchange mail works fine.

failed for me too when I initially tried to set up my gmail via exchange. Used m.google.com but kept failing on the last set, "Failed to create account" or something.
Read up that google have taken away support for google activesync exchange and pushing for people to use imap. I gave up in the end and used the native gmail app.

Related

[Q] Hotmail & Exchange ActiveSync

I have Hotmail set up to sync to Android through ActiveSync. One issue I am having is that if I move a message to a folder in the Android Email app, it doesn't reflect that change on the actual Hotmail server. However, if I delete a message, it does delete on the server.
I'm not sure if this is just because ActiveSync for Hotmail is so new, Google doesn't really support it, or if its just a crappy native email app in Android. I hope that isn't the case, since I can't get any other mail app to connect to ActiveSync. Any ideas?
Ended up buying Moxier. Cost me $20 but it solved my problem so it was worth it.
Sent from my Droid using XDA App

Everytime exchange sync for gmail returns authentication failed

Hey guys,
Anyone of your experienced such problem?
I create an exchange activesync account for google. and then input all the information correctly such as the server name, username, password,
Then I select sync mail, calendar, contact, and push. After click finish, it always returns "authentication failed"
Anyone know what's going on?
Probably u have to enter a captcha trough the website (this can be done from a pc) or you have the wrong credentials.
Edit: or your internet doesn't allow you to connect, (business firewall?)
Edit 2: Google is no exchange, just use the default Google account option.
Sent from my HTC Incredible S using XDA App
timbo007up said:
Probably u have to enter a captcha trough the website (this can be done from a pc) or you have the wrong credentials.
Edit: or your internet doesn't allow you to connect, (business firewall?)
Edit 2: Google is no exchange, just use the default Google account option.
Sent from my HTC Incredible S using XDA App
Click to expand...
Click to collapse
If you use the default mail client, you can set up Google via IMAP.
rajeshr said:
If you use the default mail client, you can set up Google via IMAP.
Click to expand...
Click to collapse
This does not work either. I have just purchased a HTC Desire S and cannot get a Google Apps working through either IMAP or Exchange.
Infact, any time I have tried to add an account via. Exchange I see that error message (Hotmail/Google Apps account).
It seems that imap.google.com is down from my limited tests, and I would want exchange support.
What gives, is the Mail client on the Gingerbread phones broke?
Cheers
MiG- said:
This does not work either. I have just purchased a HTC Desire S and cannot get a Google Apps working through either IMAP or Exchange.
Infact, any time I have tried to add an account via. Exchange I see that error message (Hotmail/Google Apps account).
It seems that imap.google.com is down from my limited tests, and I would want exchange support.
What gives, is the Mail client on the Gingerbread phones broke?
Cheers
Click to expand...
Click to collapse
I don't think you can connect through Google Mail via Exchange. Exchange is only meant for connecting to MS Exchange servers.
You have the following two choices:
- Either run the standard GMail client.
- Or run the standard Mail Client and connect via IMAP.
What exactly do you mean when you say you want "Exchange Support"? If you want Exchange support, you should look at Exchange-based email services.
BTW, I have no issues connecting to GMail's through IMAP using the default email client nor do I have issues with connecting through the GMail client.
Thanks for your reply.
Actually gmail can be accessed via exchange. As I used before in iOS. You can find it under the webpage of google/sync.
There's explicit tutorial for ios user to set up an exchange server for gmail. The mails is pushed to the client rather than retrieving them every certain time.
server is: m.google.com
user name: [email protected]
password: xxxx
cheers
geeti said:
Thanks for your reply.
Actually gmail can be accessed via exchange. As I used before in iOS. You can find it under the webpage of google/sync.
There's explicit tutorial for ios user to set up an exchange server for gmail. The mails is pushed to the client rather than retrieving them every certain time.
server is: m.google.com
user name: [email protected]
password: xxxx
cheers
Click to expand...
Click to collapse
That's using Google Sync (Google Sync uses the MS Exchange Activesync protocol) for the iPhone. One the Incredible S (as on the other Android phones), you do not need to use Google Sync to get push email (in fact I don't think Google Sync is available for Android phones). All you need to do is set up your Google Account and have it sync the calendar, phone book and email and you'll have everything working.
I'm not sure why you want to go via the iPhone(Exchange) route when there's a simpler (and more native way) of getting your Google mail set up with your Android phone.
Thanks man.
I know I can get push gmail from the built-in app. But what I want is to receive all my mails in just one app. Cuz I have 4 email account, which includes my school account, department account, and others, while I still want to get my gmail pushed.
Thanks for your explanation, that makes sense. I also live in Victoria, lol
rajeshr said:
That's using Google Sync (Google Sync uses the MS Exchange Activesync protocol) for the iPhone. One the Incredible S (as on the other Android phones), you do not need to use Google Sync to get push email (in fact I don't think Google Sync is available for Android phones). All you need to do is set up your Google Account and have it sync the calendar, phone book and email and you'll have everything working.
I'm not sure why you want to go via the iPhone(Exchange) route when there's a simpler (and more native way) of getting your Google mail set up with your Android phone.
Click to expand...
Click to collapse
The in-built google account does not seem to work for Google Apps accounts? as in anything that doesn't end in @gmail etc?
If I try the imap settings, I get an error message saying that the phone cannot connect to the server?
That is using "imap.google.com". Should the phone accept google apps accounts through the native google account provider?
And Android does work fine with Google Sync, at least it does on the Galaxy S I have.
Cheers,
MiG
MiG- said:
The in-built google account does not seem to work for Google Apps accounts? as in anything that doesn't end in @gmail etc?
If I try the imap settings, I get an error message saying that the phone cannot connect to the server?
That is using "imap.google.com". Should the phone accept google apps accounts through the native google account provider?
And Android does work fine with Google Sync, at least it does on the Galaxy S I have.
Cheers,
MiG
Click to expand...
Click to collapse
It does work as I have my Google Apps account working with both the GMail and standard mail client.
When you set up your Google account, ensure that the sync for mail is on. That should set it up to work with your GMail client.
rajeshr said:
It does work as I have my Google Apps account working with both the GMail and standard mail client.
When you set up your Google account, ensure that the sync for mail is on. That should set it up to work with your GMail client.
Click to expand...
Click to collapse
Just tried this. It says the username/password is not recognised through the built-in GMail App.....
Are there any settings I have to enable?
Most people missing the point here though? I too want to use the HTC Mail client (as I'll be honest, GMail client sucks) and IMAP only does mail, most of the time it syncs just fine using m.google.com but sense 2.1 (and 3.0) regularly get auth error's, and only go back to push mail when that's cleared or you launch the mail app to set the sync off again. It's deffo a sense issue as sense 2.0 Roms dont have the issue. It's seems to do with the way HTC have implemented their ActiveSync V14.x protocol stuff or how Google have (as sense 2.1/3 both try v14.1 first, then fail back to 12.x)
Hey ho, might dig around a bit more as there is some errors in the logs, might be able to track it down, might also ping a question over to HTC.
Seem to have fixed it, and it's a easy (if odd) fix,
Login on PC to GMail (or app for domain in my case) and change your password, change it on phone
All sorted... Dont ask me why?
So i tried a lot of things and nothing worked also hard reset, chang password from gmail account.
it´s only with the gmail all other email provider are working find and fo me i don´t like to have 2 email app´s because gmalapp is working fine but the i have to use the other app for my work and i don´t prefer it.
hope anybody can help.
incredible s
v. 2.3.3
Guys, the thing is, the default gmail app is HIDEOUS with no pinch to zoom, it f's up formatting in portrait, and is just really low quality.
The HTC mail app looks A LOT better, but problem is, if you don't set gmail up as Exchange, it fails cause it won't push.

[app] hotmail?

Anyone found an APP that will work with Hotmail with a Captivate? Stock, tablet and even K-9 don't support it. There must be a decent one out there! Thanks!
No longer sent from my BlackBerry.
I just forward my live account to my gmail.
Sent from my SGH-I897 using XDA Premium App
Captain Zero said:
Anyone found an APP that will work with Hotmail with a Captivate? Stock, tablet and even K-9 don't support it. There must be a decent one out there! Thanks!
No longer sent from my BlackBerry.
Click to expand...
Click to collapse
Stock email app works like a charm with hotmail. I got 2 accounts configured under it and my local provider email also. Never had issues getting hotmail.
If you want to fully managed your hotmail (delete mails on server) then your right default email app on the cappy cannot do it but it can fetch the mail.
EDIT: Tried delete on the server option and it works. Fluke bug probably.
Do a Google search on "Hotmail activesync android" and you should be on your way use stock email to do push Hotmail. server deletion is supported last time I checked.
Sent from my SGH-I897 using XDA App
daveshih said:
Do a Google search on "Hotmail activesync android" and you should be on your way use stock email to do push Hotmail. server deletion is supported last time I checked.
Sent from my SGH-I897 using XDA App
Click to expand...
Click to collapse
Correct .. last time i tried it failed miserably.. maybe just a bug or a bad connection.
Haven't tried it personally, but I do use Maildroid for gmail,Yahoo, and my ISP email. All set to push, even free Yahoo.
I used the exchange server for hotmail on my Captivate, worked fine with the stock email. Set it up as exchange, using m.hotmail.com as the server. Your username is your full email address. I don't have a Captivate anymore so I don't know if you need anything else (like port numbers). Google should give you the rest.
Also, if you set it up as exchange you can choose to sync your contacts and calendar with hotmail.
Sent from my LG Thrill faux G
Got it. For future reference, this page has everything you need:
http://www.thesearethedroids.com/20...mail-mail-calendar-and-contacts-with-android/
No longer sent from my BlackBerry.

[Q] Cannot add school email to Email App

Hello everyone,
I just got this phone yesterday and I tried to add my school email through the email app but it keeps saying authentication failed.
I added 3 of my other email accounts to this email app and they all went through. Only my school email address is having this problem. Can someone please help me out?
i'm not too knowledgeable on this, but i did have to set up my uncle's email addresses on an Android phone. i was having problems until i contacted his web host and found out the correct incoming and outgoing server ports..... then when i went thru the manual setup in the email app, it worked out.
I tried to search on my school website for the instruction on how to setup their email on another email client and it has all the incoming and outgoing info but when I tried to do it manually on the phone it still doesn't work. However, there is a note in the instruction that says that I have to use gmail app on the android device. I also use the gmail app to set up this email account and it works but it doesn't work with the regular email account. The thing is i want all my email accounts to be in one place and not having to use different apps for each account. If anyone have similar problems and find a way to solve this please help me out thanks.
hopefully someone can help you more. i don't know if this applies to you but my uncle's web host told me that some internet providers block the default outgoing port 25, so he suggested i use 8889, and that worked. good luck getting it working..
Sounds more like a "we want to force Android users to use the Gmail app" situation than a problem. Do you go to BOFH U? (Google bofh if you're not familiar with the breed.)
Before I switched to this phone I was using an Iphone 5 and it didn't have a problem with adding this email account.
I wonder what causes the regular email app on this phone to keep having the authentication failed message.
You won't be able to use it with the stock "email" app because of the way your schools exchange server works. You will have to get another email client that supports all of your email addresses. Try K-9 mail it's open source and works really well.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app

[Q] Cannot Setup Gmail Exchange Through Stock Email App

Hello-
I have been banging my skull all day trying to figure this one out. I am trying to set up my gmail account using the stock email app using exchange. I am trying to have a combined inbox from all three sources of my emails vs having different apps for each email provider and I want instant emails (hence using exchange). I have set up my msn and live accounts with no hitches using exchange but I keep getting the error "you do not have permission to sync with this server".
Questions: first off, is what I'm trying to do even possible or do I need to use IMAP? Will IMAP get me "instant" emails since the settings only show frequencies to receive emails (i.e. every 5/10/15 mins etc.)?
Please help, I'm losing sleep....
Moto X on Verizon
Tried this? http://email.about.com/od/accessinggmail/f/Gmail_Exchange_ActiveSync_Settings.htm
Sent from my XT1052 using XDA Free mobile app
"Still getting same error...you do not have permission to sync with this server". Thanks for the info though, any other ideas?
Are you trying to setup a gmail account to sync using activesync? If so, you won't be able to as google stopped supporting that last year:
https://support.google.com/a/answer/2716936?hl=en

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