Database Develop

Bluetooth audio issues

Got my One today... Pleased so far until I went for a drive and tried out the bluetooth in the car and found a couple of issues:
1 - Audio keeps cutting out every 15 seconds or so. It'll play, then quickly go quiet, and then work its way back up to regular volume. Really annoying!
2 - The meta data is completely wrong. For example, I was playing a podcast via Doggcatcher, yet the meta data was for a track I'd been playing previously in Google Music.
Tried with Beats Audio on, and off, but didn't make any difference. I have several other phones of different makes/models etc... paired with the car and none of them have these issues.
Anyone else having these issues?

debug77 said:
Got my One today... Pleased so far until I went for a drive and tried out the bluetooth in the car and found a couple of issues:
1 - Audio keeps cutting out every 15 seconds or so. It'll play, then quickly go quiet, and then work its way back up to regular volume. Really annoying!
2 - The meta data is completely wrong. For example, I was playing a podcast via Doggcatcher, yet the meta data was for a track I'd been playing previously in Google Music.
Tried with Beats Audio on, and off, but didn't make any difference. I have several other phones of different makes/models etc... paired with the car and none of them have these issues.
Anyone else having these issues?
Click to expand...
Click to collapse
I had the same issue, turning wifi off seemed to fix it :good:

The meta data issue is a common problem around Android phones I found out so far. I use N7player and on my car radio display it says Load 8.1 from Eisenfunk, but I'm playing I will be heard from Hatebreed. This happens on different phones with stock player installed.
The Load 8.1 from Eisenfunk is loaded in the stock music player, so the problem seems to be, that you have to find a workaround to get player X your standard player and disable everything else. Since I only use N7, I disabled every other player and it seems to work, but its a lazy workaround. Someone should find a fix for this. Maybe I should just use the stock filemanager and try to start a mp3 and than set N7 to default. Maybe this works.
For the BT cutting outs, I didn't recognize those cutouts. Don't ask me what is wrong at your side, I use a Pioneer DEH-X8500BT car radio and my HTC One is in my pocket. Do you have a bluetooth bridge like Belkin or Logitech BT Audio adapter or wireless speakers like Boombox or such thing so check if this happens with them, too? I had a issue once with a Samsung device and my Creative wireless speakersystem with BT connection and it was cutting off randomly until I found out that another app was causing this.

AW: Bluetooth audio issues
I had the same problem too and solved this by disabling the energy-saving-options. With energysaving all dataconnections will be disabled when the screen gets off.
You can also setup the energysavingsettings and disable the turn off from all dataconnections.
Sent from my HTC One using xda premium

AW: Bluetooth audio issues
These are the settings to disable.
Sent from my HTC One using xda premium

debug77 said:
Got my One today... Pleased so far until I went for a drive and tried out the bluetooth in the car and found a couple of issues:
1 - Audio keeps cutting out every 15 seconds or so. It'll play, then quickly go quiet, and then work its way back up to regular volume. Really annoying!
2 - The meta data is completely wrong. For example, I was playing a podcast via Doggcatcher, yet the meta data was for a track I'd been playing previously in Google Music.
Tried with Beats Audio on, and off, but didn't make any difference. I have several other phones of different makes/models etc... paired with the car and none of them have these issues.
Anyone else having these issues?
Click to expand...
Click to collapse
I used to have this problem in 1.28Rom with WifI turn on too, but it fixed in Rom 1.29. :laugh:

How did you get the updated rom?

Spewy1 said:
How did you get the updated rom?
Click to expand...
Click to collapse
I work in Carrier shop in TW and for the Demo unit is already update to 1.29

ant78 said:
I had the same issue, turning wifi off seemed to fix it :good:
Click to expand...
Click to collapse
Thanks for the pointers guys. I installed AutomateIt so that when it connects to my car's bluetooth, it disables WiFi (and then switches it back on when I get out). Seems to work a treat!
HTC asked me to fill in a support call, but by the sounds of it it's hopefully all sorted in the 1.29 ROM Let's hope for a speedy release of it around the world :good:
Not sure what to do about the meta data though. I use quite a few different music apps (Soundcloud, Google Music, Sony Music, and Doggcatcher) so setting one to be default isn't really a solution for me unfortunately.

I'm getting both issues but I saw this thread before I got my phone and knew to turn off the wifi. A minor inconvenience but glad it'll be fixed in the next update.
As for the meta data, I'm using Gone Mad music player (the dev recently put it on sale and I fancied a change from the now-abandoned ubermusic). I can confirm that the track never changed from the first one I played. Haven't yet tried the stock music player, but I do recall that I had a similar issue on my SGS3 when using a combination of stock, ubermusic and google music. Very annoying. I think the same happened in the brief moment I had the Xperia Z too, so I would agree that it's an Android issue, not necessarily a HTC issue.

Hey there,
not specifically related to use with car sets, but I have general BT headset issues. I already tested two of them. I get dropouts every now and then, i.e. I don't hear the one on the other end, plus people absolutely do not hear me most of the time when I use the BT headset - I have to speak into the phone, and even then no sound at times. No problems with my former HOX though. Can anyone confirm? Am I deemed to NOT use WLAN while having a BT headset connected in general?
Thanks in advance .

I've been having audio issues via A2DP - but again only with WiFi enabled. Not a problem in the car as Tasker will turn off WiFi for me. But in my house when using A2DP streaming, I want to use my WiFi.
Let's hope 1.29 fixes, otherwise I might consider a 5Ghz router...

An FYI. When these phones passed through the FCC I was such a geek that I actually read the transmitter testing. There is an affidavit in there about the BT and WiFI radios sharing an antenna and due to FCC restrictions that the two shall never transmit at the same time. All I can devise is they use a very fast radio switcher to ensure both can be on at once. That software that powers the transmitter transfer mechanism must be not optimized. Or worse, the hardware just really cant handle that. This is what happens when you have aluminum. Need to cram as much into antenna spots as possible. The I-phone 5 has the same setup but their software seems to handle it better. Hopefully this is fixed with a ROM release.

F*ck me, that would explain why I was able to make normal phone calls when I am outside my office - there is no WiFi to interfere! I will have to test tomorrow again, but feel a bit irritated about the fact that I cannot use Bluetooth for audio and WiFi at the same time. Thanks for pointing that out again!

jackdforme said:
An FYI. When these phones passed through the FCC I was such a geek that I actually read the transmitter testing. There is an affidavit in there about the BT and WiFI radios sharing an antenna and due to FCC restrictions that the two shall never transmit at the same time. All I can devise is they use a very fast radio switcher to ensure both can be on at once. That software that powers the transmitter transfer mechanism must be not optimized. Or worse, the hardware just really cant handle that. This is what happens when you have aluminum. Need to cram as much into antenna spots as possible. The I-phone 5 has the same setup but their software seems to handle it better. Hopefully this is fixed with a ROM release.
Click to expand...
Click to collapse
If that was true you'd never be able to stream content over Wi-Fi (Hulu, Netflix, Pandora, Spotify) and listen to it over BT. That's done all the time. Wi-Fi and BT both use the 2.4GHz frequency. Maybe the requirement you read applies to via separate antennas which may be why both share a single antenna. Aluminum and wireless signals don't mix. Asus had BT problems with the TF201 because they had to compensate for the aluminum back of the device by amping the Wi-Fi signal to the point it overpowered the weaker BT signal. Since turning off Wi-Fi improves BT performance (and range) something similar may be occurring on the One. With so few devices in people's hands it's too early to call.
Here's the LTE SGS3 for T-Mobile that just passed through the FCC compared to the One.

Hey I hear you and what your saying makes sense. The reality is a featured coding called time sharing. So due to an ultra fast buffering you are actually never transmitting both at once. That means this very well could be the culprit. Don't need to believe me. Check out the first letter from htc in the FCC registration. Clear as day.

jackdforme said:
Hey I hear you and what your saying makes sense. The reality is a featured coding called time sharing. So due to an ultra fast buffering you are actually never transmitting both at once. That means this very well could be the culprit. Don't need to believe me. Check out the first letter from htc in the FCC registration. Clear as day.
Click to expand...
Click to collapse
Well, it's either the radio, h/w, s/w, or interference. The radio can be ruled out because the BCM4335 is specifically designed to reduce radio interference between competing signals. That leaves either something in the way the h/w is assembled, tuning of the radio drivers/settings or interference between the various radios caused by their output settings, antenna size/placement, or the aluminum body attenuating the signals. I guess time will tell which it is and whether or not it's a big deal to the majority of users.
The BCM4335 introduces the newest version of Broadcom's wireless coexistence technology. Handset makers can use this technology on 4G LTE cellular platforms to minimize the possibility of radio interference between Wi-Fi, Bluetooth and LTE, which operate in adjacent radio frequencies. Broadcom's Global Coexistence Interface supports the Bluetooth Special Interest Group's (SIG) LTE coexistence scheme and can be applied to future Broadcom LTE platforms, as well as 4G cellular platforms from other vendors.​http://www.broadcom.com/products/Wireless-LAN/802.11-Wireless-LAN-Solutions/BCM4335
Anand described the antenna structure but I don’t really understand whether he’s saying the entire horizontal aluminum strips on the back above and below the line of injected plastic are the antennas or that the design allows the discrete antennas to be more effective.
The One uses the top and bottom aluminum strips for antennas, both of which are actively tuned to mitigate unintended attenuation from being held. There’s a plastic insulative strip in-between the two antennas and the main body. In spite of being aluminum, the One also includes NFC, whose active area surrounds the camera region.​
But his comments don’t seem to jive with iFixit’s after their tear down. They seem to be implying the signals are transmitted through the plastic surround which makes sense but limits the transmission area.
The daughterboard remains, but there is still a mystery left unsolved. No phone operates without antennas, and antennas don't transmit signals well through metal walls. Considering that this daughterboard is on the receiving end of the motherboard's antenna cables and sits directly under the plastic bezel at the top of the phone, we're thinking it has something to do with wireless signals. See those three spring contacts along the top of the board? They meet the rear case in an area obscured by the plastic bezel. If we had to guess, that's where HTC put the antennas.​

I would like to post the declaration from the FCC site. Its says it and the model of the bt/wifi radio in the device as registered although the part number looks like the phones part number with a few extra numbers. I truly hope this isn't one of those situations where some BT is unaffected because of the other end having better or newer processors. A la modern BMW's. The professional radio BT sucks it. Always drops even the best phone BT. So, if this phone has a nice antenna split tech and can be very fast at switching transmission times, but the other side cant keep up with the chop, we have a long term problem. I cant post the link because I am too new. Sorry.

Using sense 1.28.771.6, bluetooth/wifi work fine simultaneously.
Sent from my HTC One using xda app-developers app

I tried today with WiFi off and must admit that this is the (temporary) solution. I am on stock with 1.28.401.7 and DO have issues with WiFi and BT being used simultaneously. Now I can at least use BT with my headset.

[FIX] Possilbe A2DP Streaming Workaround

Stuttering and skipping streaming are very known issues on many jelly bean devices.
The most times when I listen to music in my car, i do this via bluetooth. So it is really annoying me and some day, I will have an accident, while I am fumbling with my HTC One.
I replaced the audio.a2dp.default.so with one of the Nexus 4 (4.2.2) and it just worked well, but only the first time using bluetooth streaming after rebooting the device.
I changed some settings in audio.conf and it still stutters.
But then, i deactived wifi while the device was streaming and all stuttering and skipping was gone.
So... can someone just confirm, whether the a2dp streaming works correctly, when wifi is deactived?
I want to know, whether this is the only point to get this work and I don't want to change my working mess

is nobody interested in this?

I posted this bluetooth issue a while back on this forum, and the issue is corrected by switching off WIFI while using BT. Apparently the new update which is due soon fixes the issue but only one user has confirmed that so far.
Since I use bluetooth streaming on the car mainly, I use Tasker so that when Bluetooth connects, it automatically switches WIFI off (don't need WIFI while driving and saves battery), and when it disconnects it switches it back on. This way the phone just works seamlessly.

Just turning the wifi off and back on again when I connect bluetooth seems to solve this issue for me.

i can confirm - turning wifi on/off fixes it as well for me (until next time I go bluetooth)

I discovered this a couple of weeks ago too. I was about to send it back too. Cant live without podcasts and audible in the car!

I have the problem that i cant even here any sound on my HTC CAR A100 Car Stereo Clip, even if wlan is deactivated With my old sensation everything is okey..

Gleetch said:
I replaced the audio.a2dp.default.so with one of the Nexus 4 (4.2.2) and it just worked well, but only the first time using bluetooth streaming after rebooting the device.
I changed some settings in audio.conf and it still stutters.
But then, i deactived wifi while the device was streaming and all stuttering and skipping was gone.
So... can someone just confirm, whether the a2dp streaming works correctly, when wifi is deactived?
I want to know, whether this is the only point to get this work and I don't want to change my working mess
Click to expand...
Click to collapse
I wonder if this also improves the bitpool value. I'm noticing on my HTC One that bluetooth streaming quality is not very good. From what I've read it has to do with a bitpool value that it set too low, increasing this value is supposed to increase the streaming quality. Highs sound distorted on my phone over BT I can't believe Google/HTC have not addressed this issue.

I have not been able to solve the bluetooth audio streaming issue by turning off WiFi for my car. It works perfectly fine with my Jambox even with WiFi turned on, but in the car, it does not work either way and I'm using software version 1.29.401.13

CelticDiablo said:
I have not been able to solve the bluetooth audio streaming issue by turning off WiFi for my car. It works perfectly fine with my Jambox even with WiFi turned on, but in the car, it does not work either way and I'm using software version 1.29.401.13
Click to expand...
Click to collapse
I'm running 1.29.401.13 too and it looks like it is working nearly perfect for now. I can remember only one time, when it stopped for a second. Mabye the car radio is facing similar problems? Did you try to update the firmware or whatever of you car radio?

Gleetch said:
I'm running 1.29.401.13 too and it looks like it is working nearly perfect for now. I can remember only one time, when it stopped for a second. Mabye the car radio is facing similar problems? Did you try to update the firmware or whatever of you car radio?
Click to expand...
Click to collapse
I've tried researching how to update the firmware of my car's bluetooth, but have had zero luck there as well. It's a 2009 Acura TSX.

TheUntouchable said:
I have the problem that i cant even here any sound on my HTC CAR A100 Car Stereo Clip, even if wlan is deactivated With my old sensation everything is okey..
Click to expand...
Click to collapse
Did you manage to fix the problem with the A100 as mine is exactly the same, works fine on my Sensation but no the HTC One.

have the same problem:
If wifi is ON and bluetooth is ON, eg at streaming youtube over the bluetooth headset, it stutters and has distortions.
If wifi is OFF and stream a video from the sdcard over bluetooth all is fine.
what i find out:
I use the JellyBean from Quarkx for defy.
The build from 7.3.2013 worked
All later builds, with the new wifi driver had this problem.
But its a known bug that JellyBean has a2dp issues, i guess.
This trick, to change audio.a2dp doesnt helped me

I didn't noticed any problem with my phone even when the wifi ON, I'm using the latest radio "4A.16.3250.24_10.38.1150.03L" found in this post: http://forum.xda-developers.com/showthread.php?t=2245615
I don't know if it can help..

HTC One Terrible Bluetooth range .....

Friends ...... , HTC One it seems has a terrible Bluetooth range ....... I have a Logitech BoomBox (Bluetooth spks) and a Belkin Bluetooth receiver connected to my AVR. In both the cases, when connected to my HTC One it looses audio in just couple of feets. Specially with belkin receiver. But when I tested the same with my iPhone 4, it works perfectly, till the Bluetooth's designated range of 30 feet (10 meters) ... with both Belkin and Logitech ....
so it has something to do with HTC One's Bluetooth.
People with HTC One and having any Bluetooth audio device, please test this and report if you are also facing the same issue, Or is there something that I can try to increase the range. Its pathetic, 2-3 feets at the max. I am bitterly disappointed with this ..........
Regards.
Sammy

I think that Android 4.1 had a BT flaw that was fixed in 4.2.

so this means its more of an android issue than HTC One........ any alternatives to improve this, till we have an 4.2 update

I was using bt audio yesterday and it was horrible. I did some googling, try turning off wifi before you connect to the speakers, it solved my trouble straight away. I found if the music was playing when I turned wifi back on it would still be ok. Might help?

jiggle_ said:
I was using bt audio yesterday and it was horrible. I did some googling, try turning off wifi before you connect to the speakers, it solved my trouble straight away. I found if the music was playing when I turned wifi back on it would still be ok. Might help?
Click to expand...
Click to collapse
Jiggle .... my friend, you made the day for me, how so ever strange may it seem, it did work .... ..... I switched of my wifi and then connected Bluetooth to Belkin receiver and vola!! :victory:... no drop outs and was able to use BT at full 30 feets, and then if I switch on the wifi later all is well.
Strange, if wifi is working before I connect BT, it drops and is very uneven ......... must be some bug, but anyway, solution is not as irritating as one might expect.
Thanks again Jiggle, for you input, saved me a great disappointment.
Regards
Sammy

sam9s said:
Jiggle .... my friend, you made the day for me, how so ever strange may it seem, it did work .... ..... I switched of my wifi and then connected Bluetooth to Belkin receiver and vola!! :victory:... no drop outs and was able to use BT at full 30 feets, and then if I switch on the wifi later all is well.
Strange, if wifi is working before I connect BT, it drops and is very uneven ......... must be some bug, but anyway, solution is not as irritating as one might expect.
Thanks again Jiggle, for you input, saved me a great disappointment.
Regards
Sammy
Click to expand...
Click to collapse
whew you had me in a panic here. (o; I'm still a little traumatized from my asus T201 wireless issues.

The Wifi/bluetooth issue is a drawback of the aluminum body design of the One. Bluetooth shares an antenna with wifi transmit. I believe wifi receive shouldn't interrupt bt though.

Then there should also be a problem if I switch on wifi after I connect BT. ,... in which case it works. It only creates a problem, if the wifi is first on and then I connect BT. ...... which is strange

Just for information. I had 3 htc, desire hd, sensation, onex and ALL had problem with bluetooth, weak signal, using a headset with the phone in my pocket already failed. I now have a note2 and this problem does not occur, being used in the same situation. So ....

sam9s said:
Then there should also be a problem if I switch on wifi after I connect BT. ,... in which case it works. It only creates a problem, if the wifi is first on and then I connect BT. ...... which is strange
Click to expand...
Click to collapse
My m7 (TrickDroid, elementalX 0.11 default overclocking and undervolting) is having the BT issue whenever wifi is on, regardless of whether I connect the BT device while wifi is off, and regardless of whether audio is playing when the wifi is turned back on. In other words, on my device, BT really really sucks if wifi is connected, period. Any suggestions other than not to use wifi if I want to use BT?
Update: My router (Netgear wnr2000v3) seems to use 2.4 Ghz channels. Any thoughts about whether swapping the router with a dual-band or 5 Ghz channel router would work around this issue?

pcadvocate said:
My m7 (TrickDroid, elementalX 0.11 default overclocking and undervolting) is having the BT issue whenever wifi is on, regardless of whether I connect the BT device while wifi is off, and regardless of whether audio is playing when the wifi is turned back on. In other words, on my device, BT really really sucks if wifi is connected, period. Any suggestions other than not to use wifi if I want to use BT?
Update: My router (Netgear wnr2000v3) seems to use 2.4 Ghz channels. Any thoughts about whether swapping the router with a dual-band or 5 Ghz channel router would work around this issue?
Click to expand...
Click to collapse
I did pick up a new dual-band router and set up the phone to connect only on the 5Ghz band, and it worked! No more bluetooth issues at home. So if you run into this issue, a temporary workaround until (hopefully) HTC/Google provide a fix is to avoid the 2.4Ghz band.

Strangely enough, my Bluetooth range keeps decreasing with each software update. When I first bought this thing, I was generally impressed with how far I could walk from my BT speakers. Not as good as my evo 4g or 3d, but decent. Better than my gs3 and gn2.
Now I tend to make it about 5 feet or so with minor cut-outs while using apt-x. If I put my hand between the signal at 10ft, I can stop it completely. If I touch the upper-right of my phone with my thumb as I hold it in my right hand, I can kill the signal as well. Very much an antennagate going on here just like the iPhone 4.

[Q] Anyone have issues with Bluetooth A2DP?

I got my Note 4 yesterday and was trying to connect my car radio (Jvc Kw-V50BT). The phone connected, but when trying to connect the media part of the phone it just doesn't want to connect. I had a LG G2 prior to this phone and it worked fine. I checked JVC and it should work with Bluetooth 2.0 and up. This is baffling my mind right now. I might have to factory reset my phone and try it that way. Any help would be appreciated.

No problems here I use my Ford touch and everything is fine

HtcOnekid said:
No problems here I use my Ford touch and everything is fine
Click to expand...
Click to collapse
well I might have to factory reset it then.

redstar kachina said:
well I might have to factory reset it then.
Click to expand...
Click to collapse
If it still doesn't work...try another BT source.

Works better with my Ford Touch than any phone previously.
---------- Post added at 10:55 AM ---------- Previous post was at 10:53 AM ----------
Try reseting your radio... not sure how you do that with your model. Make sure you delete the old pairing.

bt 4.0, which most newer phones have, is very touchy about what it works properly with; I have a bad time trying to stay connected to my vivosmart garmin band, but pairing to my car and plantronics headset works 100% of the time.
my wife has a G3, and has the same issues; some things work 100% of the time, and some others only work occasionally

A2DP Issues
I just got my Note 4 yesterday, and am definitely experiencing some (admittedly minor) issues with A2DP in my Honda CR-V EXL 2012.
When playing music over Bluetooth, I experience the infamous "Galaxy S5 intermittent half-second skip". Also, I have noticed that when playing an album or playlist, if the screen on the phone is off the currently playing song information will not update.
For example:
I am listening to "Gimme More" by Britney Spears on the album Blackout.
"Gimme More" ends, and the next track "Piece of Me" comes on.
The car screen will continue to show "Gimme More' unless I use the forward or back buttons from my steering wheel or dashboard to manually change songs.
This causes the screen to update to "Piece of Me"... albeit with a brief delay.
Very odd...

SiNJiN76 said:
If it still doesn't work...try another BT source.
Click to expand...
Click to collapse
I finally got it too work, but I had to get an app to help me out. I think it was called Bluetooth Manager or something. I forced it to accept the media and got it working. I was getting frustrated when even a factor reset didn't help.

Yes, I have the stuttering too on my Note 4. What can I do about it?

Note 4 note; note, Bluetooth.
redstar kachina said:
I got my Note 4 yesterday and was trying to connect my car radio (Jvc Kw-V50BT). The phone connected, but when trying to connect the media part of the phone it just doesn't want to connect. I had a LG G2 prior to this phone and it worked fine. I checked JVC and it should work with Bluetooth 2.0 and up. This is baffling my mind right now. I might have to factory reset my phone and try it that way. Any help would be appreciated.
Click to expand...
Click to collapse
This may not help but.. Got my Note 4 four days ago; had the Note 3. 3 Had 0 problems with Bluetooth; 30 ft. through walls, drops rare, auto connected to my car while I was in the house. Note 4 range 15 feet,, constant drops and fails to connect. Hoping to get another 3 or 4 from T-mobile but that has not happened yet. I'm good carrying both. The 4 makes calls (although the speaker is a downgrade. The 3 connects to all my stuff. just like the old days at work. :fingers-crossed:

This is what I'm using. No issues.

It's not super new. Just a decent deck. But, the rule is the newer the better with flagship phones:

Not sure if this is related or not - I have an open thread about blue tooth streaming issues with my car...
What I have found so far -
My car (2012 Subaru STi) has two methods to pair a blue tooth device... entering the setup through the steering wheel is the only way to save a device for auto connect and play, entering the setup through the head unit lets you save and select a phone to pair, but you must select pair each time you get into the car. If you do option #2, I have the call audio and media boxes always unchecked. - see if your car has a different method for primary user/secondary user blue tooth set up
and secondly, my main issue was that while listening to spotify my radio head unit would say BT-Audio Paused out of nowhere, when in fact, the spotify track still shows playing and the song is progressing.
after lots of troubleshooting I think this may be an issue to spotify itself and not my phone (I am now testing Pandora/other streaming media to see if they do the same interment freeze/odd stuff)

I've also been having problems with Bluetooth devices connected to my Note 4. Previously, I had been using an iPhone 6 and I didn't have any issues with these devices. Now, I'm experiencing connection problems with my Jawbone UP24, my Plantronics headset, or my Jaybird stereo earbuds, and other devices. Once I reboot my Note 4, the BT connection is usually back. But, sometimes I have problems even after I've rebooted the Note 4. If I power cycle my BT peripheral, I'm usually OK as well.
So - my question is: could it be possible that some of my Bluetooth peripherals (like my Jawbone UP24) may be causing some type of interference? Or, do I have faulty hardware?

Older Bluetooth Devices always seem to be hit or miss on the newer Samsung devices that have been coming out. May be its age being the factor, lol. :silly:

Nokia 8 Bluetooth unusable with Airpods. Anyone else?

Just to open with this - I really like this phone and have been enjoying using it. Aside from the fairly poor WiFi range and the flaky NFC it is otherwise a really nice phone. There's just one other issue I have which is extremely frustrating:
I can't use it with my Airpods. Or at least, I can connect it but at some point the sound will crackle and cut off. If I wait it will occasionally crackle and come back on again but will cut in and out in a way that would drive anyone mad. I've tried fiddling with Bluetooth settings in developer options but it doesn't seem to make any difference. I've even tried a factory reset.
The Airpods work absolutely perfectly with every other device - no issues with the iPhone (expectedly) nor the S8, G6 or even my laptop. I can't 100% rule out a fault with the Airpods but given these facts it seems highly unlikely.
I wondered if anyone else used Airpods and had experienced issues and found a solution.
Not too interested if you've had no issues with your device, nor what you think of Airpods - I just want to see if I can get to the bottom of this, or the Nokia will have to go back.
Many thanks

Similar problem
Got a similar problem with my apt-x receiver.
Every few minutes the connection drops for a very short time.
The airpods don't support apt-x, but maybe it's the same problem.
My receiver shows a connection via apt-x, , but you can't find any apt-x support in the Nokia 8 specs.
But I had no problems with a friends portable speaker (non-apt-x).
I went back to cables

damian101 said:
Got a similar problem with my apt-x receiver.
Every few minutes the connection drops for a very short time.
The airpods don't support apt-x, but maybe it's the same problem.
My receiver shows a connection via apt-x, , but you can't find any apt-x support in the Nokia 8 specs.
But I had no problems with a friends portable speaker (non-apt-x).
I went back to cables
Click to expand...
Click to collapse
I’m wondering if the Nokia 8 just has rubbish connectivity, generally. If the Bluetooth chip is part of the WiFi chip then this would figure as it has the worst WiFi connectivity I’ve seen in recent years

Are you running Nougat or Oreo? From what I've heard, a lot of the bluetooth issues have been fixed in Oreo.

leoni1980 said:
Just to open with this - I really like this phone and have been enjoying using it. Aside from the fairly poor WiFi range and the flaky NFC it is otherwise a really nice phone. There's just one other issue I have which is extremely frustrating:
I can't use it with my Airpods. Or at least, I can connect it but at some point the sound will crackle and cut off. If I wait it will occasionally crackle and come back on again but will cut in and out in a way that would drive anyone mad. I've tried fiddling with Bluetooth settings in developer options but it doesn't seem to make any difference. I've even tried a factory reset.
The Airpods work absolutely perfectly with every other device - no issues with the iPhone (expectedly) nor the S8, G6 or even my laptop. I can't 100% rule out a fault with the Airpods but given these facts it seems highly unlikely.
I wondered if anyone else used Airpods and had experienced issues and found a solution.
Not too interested if you've had no issues with your device, nor what you think of Airpods - I just want to see if I can get to the bottom of this, or the Nokia will have to go back.
Many thanks
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I wonder if yours is wonky, my Wi-Fi is excellent and i get get 75Mbit down 19Mbit up over 5Ghz through 2 brick walls, a floor up and at the opposite end of the house, i have not missed any payments using contactless via NFC and Bluetooth works fine via an Anker Bluetooth speaker and my JBL Bluetooth headphones.

Sorry for digging an old thread, but I still have the same problem even after a bunch of software updates.
My issue with the AirPods is that they do not work after they connect. I take them out of the case, they connect (as expected), but as soon as I start playing something the music/video pauses and the sound switches to speaker (if I press play again it plays out loud). To make them work I need to go to bluetooth settings, disconnect them and connect them again. Then they will work almost flawlessy (minor intrerruption from time to time).
I have no issue with other BT speakers. I also use the AirPods with an iPad and laptop and no issues there.
My Nokia 8 software is up to date. AirPods firmware the same (checked on the iPad).
I tried re-pairing after each software update. I tried changin BT settings (absolute volume - dev settings; contact sharing and HD Audio: AAC) but no improvements.
Any ideas what else can I try?

Search for Oreo and Bluetooth problems. It seams to be a general issue for this Android Version. I have problems connecting my Phone with the car, too.