Database Develop

[Q] Xperia Z - Red LED and three vibrations on charger

Hey guys!
Today my Xperia Z (on .350) seemingly died. When not plugged in absolutely nothing works. When plugged in to the charger it goes in a red LED loop where it does the usual charging vibrate, then waits a few seconds, then vibrates three times. After that it shuts down and just starts again.
Does anyone have experience with this particular issue? I couldn't find anyone mentioning these exact conditions.
Cheers!
Ambroos

Did you tried pcc or sus?
Why you still on 350? It has a sudden death issue.
Sent from my C6603 using xda premium

gm007 said:
Did you tried pcc or sus?
Why you still on 350? It has a sudden death issue.
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
Yep, phone just doesn't do anything over USB, no fastboot, no flashboot, just the same as the charger.
I was on 350 because I work with Sony Mobile on a project and got my phone (a retail sample) from them. Update wasn't available and I didn't want to screw around with FTF's to avoid problems. We have a long weekend so I can't reach any of them 'till monday and would like to have a working phone by then.

If you have an external sd,remove it and try.
Sent from my C6603 using xda premium

Tried, didn't help...

I'm having the same problem, red led loop with 3 vibrates once the phone gets power to it. it wont turn on or show anything from the screen. Before this happened, the back camera had dew on the inside and the screen was flickering quite a bit before this problem occurred. i've opened the back of the phone (removed glass cover) to make sure there was no moisture inside. i'm hopeing it only needs something replaced inside of it. any help on this issue would be muchly appreciated

I got this problem also anybody have a way to fix this?

have you tried to flash a ftf from flashtool?

xperia z bricked now having to send it in for repair :mad:

so i had my xperia z on and plugged it in to my pc and it went off and did not turn back on tried all the tips on the forum but none of them worked.
i only got the phone 8 days ago.

mtwiscool said:
so i had my xperia z on and plugged it in to my pc and it went off and did not turn back on tried all the tips on the forum but none of them worked.
i only got the phone 8 days ago.
Click to expand...
Click to collapse
Did u perform rooting? unlocking BL? flashing roms ?
either ways....getting your phone is one worst thing....

It is very hard to brick an Xperia device nowadays.
You sure is not just out of juice? Sometimes it can be that the battery suddenly dies and you have to leave it charging a lot of time to turn it back to life.
Locked or unlocked bootloader?
Flashtool should do the job in case of soft brick. Or even EMMA in case you are unlocked.
Does it get detected by the PC?

DrKrFfXx said:
It is very hard to brick an Xperia device nowadays.
You sure is not just out of juice? Sometimes it can be that the battery suddenly dies and you have to leave it charging a lot of time to turn it back to life.
Locked or unlocked bootloader?
Flashtool should do the job in case of soft brick. Or even EMMA in case you are unlocked.
Click to expand...
Click to collapse
unlocked bootlocker(unlocked when i got it)
battery was at 100%
rooted but no custom firmware or karnel and i did the root the day i got the phone and the phone died when pluging it into a pc to get some files from the phone the only application(on phone) open was boot up ones and Google chrome.
Not a Issue with the pc as i used an xpreia u and the xperia z worked on the same port.
the phone stopped even getting picked up by the pc only red led.
this is a know issue with the xperia z(from android) ics when i loocked at it, it seamed to be the sleep of death and power reset did not work.
firmware: default .434 uk
phone model: xperia c3603

Have you tried connenting it in fastboot mode?

DrKrFfXx said:
Have you tried connenting it in fastboot mode?
Click to expand...
Click to collapse
i did try that but it just flashed the red led

mtwiscool said:
i did try that but it just flashed the red led
Click to expand...
Click to collapse
Discarded driver corruption?
Reparations probably are gonna cost you as much as a new device if they need to replace the motherboard.
Youare not under warranty.

DrKrFfXx said:
Discarded driver corruption?
Click to expand...
Click to collapse
it still finds my old xperia u
and i did reinstall that with no success yestaday.

can you flash only the stock kernel from fast boot mode? i once had the same issue when the device failed to start with red led blink, and flashing the kernel fixed this issue.

You bought the phone with unlocked bootloader? Was it used? Else I think you're confusing unlockable and unlocked.

the phone has at last got to sony my issue should get fixed soon

mtwiscool said:
the phone has at last got to sony my issue should get fixed soon
Click to expand...
Click to collapse
Any news? My Z died most likely because I messed with terminal emulator (tried to get rid off CWM bootloop the easy way ) and it didn't boot up ever again... Only thing I get out of it is red led when pressing power and vol+ when usb is connected. Computer sees it as a usb device but cannot connect to it. No fastboot or flash mode. I'm going to send it for repairs but it will probably be too expensive to get it done.
I already got htc one to replace Z. One sounds awesome! Incredible speakers for a phone. It is fast and sweet. BUT it looks STUPID when you put Z and One side by side... And no waterproofness of course

webbimato said:
Any news? My Z died most likely because I messed with terminal emulator (tried to get rid off CWM bootloop the easy way ) and it didn't boot up ever again... Only thing I get out of it is red led when pressing power and vol+ when usb is connected. Computer sees it as a usb device but cannot connect to it. No fastboot or flash mode. I'm going to send it for repairs but it will probably be too expensive to get it done.
I already got htc one to replace Z. One sounds awesome! Incredible speakers for a phone. It is fast and sweet. BUT it looks STUPID when you put Z and One side by side... And no waterproofness of course
Click to expand...
Click to collapse
sbe = slow
nearly 2 weeks and not even looked at the device

mtwiscool said:
sbe = slow
nearly 2 weeks and not even looked at the device
Click to expand...
Click to collapse
So sony sucks globally when it comes to customer care?! Have to try it my self. I've heard that finnish service company is very very good at what they do... Even if your phone has a 50 cal bullet hole smack in the middle they'll blame water/moisture damage. If you manage to convince them to actually look at your device they'll send it to some Euro main service central where it will be sucked in to a wormhole and time around that phone seems to stop

update:
SBE fault : charging - does not charge
Status : With High Level Engineer - Component Repair

update:
sbe have said the phone is unrepairable and are going to exchange it for another one.

Wow this took some time...
Almost two months it took:
1. Sending device to finnish service center
2. It was sent to sony service right away
3. after waiting and waiting I asked finnish service whats going on: Atleast their version was that sony had fixed (or replaced with a new device) and sent it back to finland. And during shipping device was lost.
4. According to finnish service sony was figuring out what to do, propably giving new devices....
5. So after almost two months I got a replacement XZ. And it was done under warranty. Yay!

[Q] Xperia Z wont stop vibrating

My Xperia Z started to act weird from two days ago, when it started to vibrate during all the time.
I restarted the phone,discharged the battery and recharged it again but it does not help me at all. It keeps vibrating even when the phone is turned off and it seems that it will never stop.
Did you guys had any similar issue?
Plzzz somebody help me:crying::crying::crying:

Did you tried a hard reset?(hold power and Vol Up at least 15 seconds)
And if i understand right, it vibrates too if you shut it down, or only from boot on?
Sent from my C6603 using xda app-developers app

Ciapa1 said:
Did you tried a hard reset?(hold power and Vol Up at least 15 seconds)
And if i understand right, it vibrates too if you shut it down, or only from boot on?
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
Yes,I've tried the hard reset as well but it does not work.
It keeps vibrating even when the phone is turned off ,until the battery dies.
Thanks.

aldusxp said:
My Xperia Z started to act weird from two days ago, when it started to vibrate during all the time.
I restarted the phone,discharged the battery and recharged it again but it does not help me at all. It keeps vibrating even when the phone is turned off and it seems that it will never stop.
Did you guys had any similar issue?
Plzzz somebody help me:crying::crying::crying:
Click to expand...
Click to collapse
what did you do before?
Immerse in water?

~iPod~nano~ said:
what did you do before?
Immerse in water?
Click to expand...
Click to collapse
No,not immersed in water.
I now that it seems crazy but the problem started in my pocket when the phone was together with my bio-metric passport for a couple of hours. Maybe it s caused from the chip of the passport?!
I want to share another fact with you:
Always before having this issue when I was pressing the phone from both sides with two fingers close to the menu button it starts vibrating but stops immediately after releasing it. I don't know if it happens to all Xperia Z mobile phones.
Thanks

aldusxp said:
No,not immersed in water.
I now that it seems crazy but the problem started in my pocket when the phone was together with my bio-metric passport for a couple of hours. Maybe it s caused from the chip of the passport?!
I want to share another fact with you:
Always before having this issue when I was pressing the phone from both sides with two fingers close to the menu button it starts vibrating but stops immediately after releasing it. I don't know if it happens to all Xperia Z mobile phones.
Thanks
Click to expand...
Click to collapse
Doesn't happen on mine.
Maybe you should Send it to a Service Center or go to the shop where you bought it and ask for warranty. Did you Already tried to re-flash Stock Rom using FT?
Try flashing an old 4.1.1 one, it could be the NFC sensor. The downgrade will Also downgrade the NFC software. It may help.
If I should upload mine 4.1.1. ftf, just ask.
Sent from my C6603 using xda app-developers app

Ciapa1 said:
Doesn't happen on mine.
Maybe you should Send it to a Service Center or go to the shop where you bought it and ask for warranty. Did you Already tried to re-flash Stock Rom using FT?
Try flashing an old 4.1.1 one, it could be the NFC sensor. The downgrade will Also downgrade the NFC software. It may help.
If I should upload mine 4.1.1. ftf, just ask.
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
No,I didn't tried reflashing.
I'm getting in touch with the shop because it is still under warranty.
Thanks for your help.

aldusxp said:
No,not immersed in water.
I now that it seems crazy but the problem started in my pocket when the phone was together with my bio-metric passport for a couple of hours. Maybe it s caused from the chip of the passport?!
I want to share another fact with you:
Always before having this issue when I was pressing the phone from both sides with two fingers close to the menu button it starts vibrating but stops immediately after releasing it. I don't know if it happens to all Xperia Z mobile phones.
Thanks
Click to expand...
Click to collapse
no, NFC does not interact with vibrator motor. That two devices is so separated
Sony must replace your phone in any reason. That's definitely sony fault.

Just had the same problem, My sony Z is a repaired one just over a month old. It is Always in a Leather Case. Just 15 min ago the Phone just started vibrating (thought it was a call) non stop. Turned the Phone off but didn't stop. Turned it on again but nothing changed.
meanwhile searched the web for solutions, only thing i could find that it was hardware related.
Since the Phone is little to big for my pocket i thought it could be from flexing the Phone or something like that. So i put it back in it's case, and put it flat on my hand and gave it a firm tap on the back with my other hand. The 2nd try was succesfull and the Phone stopped vibrating.
Checked if normal vibration still works and found no problems.
My experience with the latest Phones is getting worse with every model they (HTC / Sony) release. Feels like the phones suffer more and more from stupid (hardware) problems. Looks like the Urge of releasing a new model every half year is showing its flaws...

Mine vibrating too and getting worse!
The store guy told me it was the cover I had it in. Bollocks. The cover has been off for two weeks and still it vibrates! Seems to be worse if I charge it via a USB charger in my car. Related perhaps? I just tried the suggested holding down of power and volume and it has stopped vibrating. Fingers crossed! Glad I'm not the only one but need a fix

same thing here. my phone is vibrating RIGHT NOW!
my z3 is dual sim model the D6633. only 2 weeks old.
the phone first stop working on the touch screen. phone would not react to any finger. so when its locked, i can use the camera button to wake up and take pictures. still will not respond when i touch it.
then the phone getting warm at top area near the headphone.
so i google it how to turn off z3 with button, so i did, power+ volume
when phone turn back on, no screen. only a black screen with back lighting on. i can tell when i put phone right infront my eye.
then the phone start vibrate!!! none stop vibrate.
at this moment, i CAN turn off the phone with power+ volume but WON'T stop the vibrate.
really need a help, im in US and purchase this Z3 from NEWEGG and it is a DUAL SIM model, can i get warranty in SONY retail store????
GOD! why me

vibration problem
Hello,
I had the same problem.
Sony claims that there products are waterproof.
We as customers like that and want to try it out.
Maybe not in a swimming pool but at least clean it under de faucet.
That should be no problem, it is waterproof right!!!
After a while this vibration problem occur to your device.
Because none of these solutions help to stop this problem I decide to open my Xperia Z2.
My surprise was that I saw very small tracks of water inside!
Then I put it in the hot sun while it was open en the problem disappeared.
My conclusion:
It is NOT waterproof en a small short circuit causes the vibration problem.

[Q] Sony Xperia - Dead after plugging in charge cable!

I plugged charger cable into my phone tonight and the phone restarted, it then loaded up to the o2 logo screen which displays for a few seconds and then it reboots, it keeps doing this until i hold down volume up and the power button and it vibrates 3 times.
If i switch it back on it repeats the cycle of rebooting.
Anyone got any ideas ?
It also doesn't appear to charge if i plug a charge cable into it and when i connected the USB from the phone to my laptop with the phone on it made the laptop power off
Any help appreciated i tried xperia support but they weren't much help

Can u try charging it via laptop. Guess Ur system has crashed. The last option I could tell u is to flash the firmware again via PC companion or flash tool. Good luck
Sent from my C6603 using xda premium

dj_richard05 said:
Can u try charging it via laptop. Guess Ur system has crashed. The last option I could tell u is to flash the firmware again via PC companion or flash tool. Good luck
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
Thanks for the reply, i left the phone on for a bit and it no longer is stuck in a loop, it just flash's red light 3 times.
Nothing works to make it switch on and nothing happens if i plug it in to charge ?
doe's anyone know how i go about getting it repaired under warranty, Sony's on line help was less than helpful.
I got the phone from the car phone warehouse back in Feb, but my experience from my last phone going wrong is they don't want to fix it under warranty and find any reason to get out of it, also just read my insurance document and it states it won't replace/repair the phone if it should still be under warranty

How can a phone provider refuse warranty replacement of a clearly screwed up device? That's ridiculous :thumbdown:
Sent from my C6603 using xda app-developers app

paul875 said:
Thanks for the reply, i left the phone on for a bit and it no longer is stuck in a loop, it just flash's red light 3 times.
Nothing works to make it switch on and nothing happens if i plug it in to charge ?
doe's anyone know how i go about getting it repaired under warranty, Sony's on line help was less than helpful.
I got the phone from the car phone warehouse back in Feb, but my experience from my last phone going wrong is they don't want to fix it under warranty and find any reason to get out of it, also just read my insurance document and it states it won't replace/repair the phone if it should still be under warranty
Click to expand...
Click to collapse
can you connect it via flashmode? if yes just install the firmware again...

Faelz said:
can you connect it via flashmode? if yes just install the firmware again...
Click to expand...
Click to collapse
Well I have found that the original charger cable is faulty, hence why it isn't charging!
I have used a new cable and if I use SUS to try and fix the phone then it will show a blue light...but then states that it can't find a driver for S1Boot Fastboot ? :silly:
Any ideas what this driver is and how to install it or is SUS meant to install the driver and my phone is to broken for it to recognise it ?
Thanks :good:

paul875 said:
Well I have found that the original charger cable is faulty, hence why it isn't charging!
I have used a new cable and if I use SUS to try and fix the phone then it will show a blue light...but then states that it can't find a driver for S1Boot Fastboot ? :silly:
Any ideas what this driver is and how to install it or is SUS meant to install the driver and my phone is to broken for it to recognise it ?
Thanks :good:
Click to expand...
Click to collapse
man, i didn't really use SUS but you could try with flashtool...
just install the drivers and flash the firmware you want... i recomend the new .569 with android 4.3

Faelz said:
man, i didn't really use SUS but you could try with flashtool...
just install the drivers and flash the firmware you want... i recomend the new .569 with android 4.3
Click to expand...
Click to collapse
I managed to charge the phone a bit and run SUS, but it is still stuck in a boot loop...
Going to drop it in for repair tomorrow and see if I can get it fixed under warranty...

paul875 said:
I managed to charge the phone a bit and run SUS, but it is still stuck in a boot loop...
Going to drop it in for repair tomorrow and see if I can get it fixed under warranty...
Click to expand...
Click to collapse
I used SUS only on time and it doesnt solve my problem...
You can hard shutoff the phone and let it charge, its better to keep it always charged, just in case...

paul875 said:
I managed to charge the phone a bit and run SUS, but it is still stuck in a boot loop...
Going to drop it in for repair tomorrow and see if I can get it fixed under warranty...
Click to expand...
Click to collapse
Go on the Sony website and organise a repair through them, It will be much faster and you don't have to deal with Carphone WH at all!
Just fill in a form or chat to someone online and they will give you the address to send it to free post.
Package it up and you can track it.
I wouldn't open it up but it sounds to me as if the battery is not connected or present, ive fixed a few Xperia Zs and if you remove the battery and plug it in the boot loop goes on and on.
As long as you haven't opened it, the white stickers under the flaps have not gone pink, its not physically damaged, you have not rooted it AND its still under warranty.... they should replace it!
If its your fault and you damaged it I think they charge £14 to return it or destroy it, whichever you prefer.
Good luck

[Q] Xperia Z won't turn on. Sudden Death?

Two days ago, my Xperia Z was on 1% battery, so I put it on charge. A few hours later, I go back to my phone, which had now turned off. I couldn't turn it back on, and I've also tried all the reset/hard reset ways. I left it on charge a bit longer (which all in all turned out to be 11 hours), still no success of turning it on. I took the charger out, then put it back in, which resulted in the red indicator light to come on (not flashing) for a minute, then switch off. But I still couldn't turn it on.
The battery is non-removable, which kind of sucks.
I've had my phone for about a year now.
I've read about this Sudden Death thing happening to the Xperia Z phones after the new software update, I don't know how true that is.
Apparently Sony has released a software update which MIGHT fix Sudden Death, but the thing is, because my phone is dead, PC Companion (updates your phone) won't detect my phone for update! So how can that even be possible?

Put a rubber band across it so that power and vol up are permanently pressed. Charge it that way for several hours and try again booting it

Look in the other thread about the same...seems like it has more importance than yours.. Hopefully you will get it working
My advice is just to leave it in the charger for some time... And hopefully it will work at some point
Sent from my C6903 using XDA Premium 4 mobile app

HellRoot said:
Look in the other thread about the same...seems like it has more importance than yours.. Hopefully you will get it working
My advice is just to leave it in the charger for some time... And hopefully it will work at some point
Sent from my C6903 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I have also wrote in that thread too, just waiting on any possible solutions/methods I haven't tried
I have left it charging for about 4 days now.

MarshaLouise said:
I have also wrote in that thread too, just waiting on any possible solutions/methods I haven't tried
I have left it charging for about 4 days now.
Click to expand...
Click to collapse
Try the rubber band method I mentioned

St.Jimmy90 said:
Try the rubber band method I mentioned
Click to expand...
Click to collapse
It didn't work, unfortunately.

I eventually sent my Xperia Z to Sony for repair. I have received an email saying that their engineers could not repair it, and have sent out a like for like exchange handset which I should receive in a few days.

that happen to me today, brought it in and there is a reset button right next to the sim card...very tiny, hard to see, use a pin and push it in...should reset afterwards...mine did ...hope that helps

Flash it
Hard reboot your phone and then flash a firmware using Flashtool if required. I have run into issues like this with my Xperia Z few times.