Any body have a problem ordering from Itskins? I ask because I ordered their GLA.Z Tempered Glass Screen Protector. I ordered it on 1/26/2013, right before their national holiday.
They do not respond to my E-Mails. I've left messages on their "Offline" support, which never seems to be online.
I am now getting very annoyed. My order has been labeled "IN PREPARATION" for over a month!
:crying:
So . . . no problems?. It's just me?
O.K., what were your turn around times? Was it months, weeks, days or what?
Lord Sekhmet said:
So . . . no problems?. It's just me?
O.K., what were your turn around times? Was it months, weeks, days or what?
Click to expand...
Click to collapse
i posted in the itskins thread regarding this. they don't respond to anything. i sent emails and offline messages inquiring about their Lava case for the note 2. i ended up ordering it despite it being out of stock. it took about 4-5 days but it came. i think you just got unlucky with your order. the case i got isn't that great. I'd go with a different company. casemate at least has amazing customer service.
opasha - Well the %@!$&*^%!*@$ have my money already. I'll either give up (NOT) or keep contacting them via their allowed methods.
I really liked the look of their SP. Full screen, even around the speaker and the home button.
While I wait impatiently, I'll have to find an as good replacement.
I ordered on 1-15. After 2 months I just requested a refund through email. They never responded but I did get a refund. Also seems that their screen protectors are just now ready to ship out this week.
Also when I ordered I got a discount. The refund me the normal price. Got an extra 10 dollars back
I wish they would have told me that it would be in stock soon.
Where did you find that information?
Itskins gave me a reply, which is all I wanted. (besides my SP) Communication is so important.
Dear Lord Sekhmet,
We have been working on Note 2 Gla.z since last 3 month we have notice some imperfection about the product. Because we dont want to hold you money I would rather refound your payement and let you know when product will be effective so you can decide to place a new order Please let me know your thoughts.
Best Regards
Shirley
Click to expand...
Click to collapse
Lord Sekhmet said:
Any body have a problem ordering from Itskins? I ask because I ordered their GLA.Z Tempered Glass Screen Protector. I ordered it on 1/26/2013, right before their national holiday.
They do not respond to my E-Mails. I've left messages on their "Offline" support, which never seems to be online.
I am now getting very annoyed. My order has been labeled "IN PREPARATION" for over a month!
:crying:
Click to expand...
Click to collapse
Hello,
I first wish to appologise for any delay you have faces and the lack of comunication you have suffered from our support team. I will make sure today a out what happened.
I will asset someone to follow the forum and make sure we will support our custumer here as well.
The email you have been sending are to [email protected]?
Regarding the note 2 gla.z the first mold we made had some imperfection and we had onmake more test. I am still waiting for a good sample before shipping the orders. If you need a refound or any further information kindly email me to [email protected] I will make sure you get a quick reply to your questions.
---------- Post added at 02:18 AM ---------- Previous post was at 02:09 AM ----------
opasha said:
i posted in the itskins thread regarding this. they don't respond to anything. i sent emails and offline messages inquiring about their Lava case for the note 2. i ended up ordering it despite it being out of stock. it took about 4-5 days but it came. i think you just got unlucky with your order. the case i got isn't that great. I'd go with a different company. casemate at least has amazing customer service.
Click to expand...
Click to collapse
Hello,
As I see this thread i am seeing a lot of complains and for sure we never leave unhappy custumers at ITSKINS.
We are now making a lot of new products for android phones even aluminium bumper or cases. I am sure we are making a product that you will like. And will do my best to make you forget our competition.
Would you please contact me at [email protected] and i will do my best to get a product that fits your expectation.
Br
---------- Post added at 02:39 AM ---------- Previous post was at 02:18 AM ----------
Lord Sekhmet said:
Itskins gave me a reply, which is all I wanted. (besides my SP) Communication is so important.
Click to expand...
Click to collapse
I really feel sorry to have let you down... I will make sure we improve our communication with our customers. so solve those issues.
Kindly contact me by email I will create a coupon for you I really want to make sure you keep a good idea about itskins. We are working very very hard to make something great in the accessories world. We are now producing some very advanced products for Samsung S4, HTC One, Xperia Z and will continue do our best to make unmatchable products.
here is also my skype ID : gsmboutique in case you need some further help.
Best regards,
Christophe
Related
Used AT&T HTC Tilt/Kaiser for sale
Money order preferably
If you need pay pal then no problem but my bro will receive the money instead of me and will take a bit more longer to get it.
Price: $220.00 (no shipping and handling)
Rom: ruu_signed_Duttys_WM6 .1_hybrid_1.64.08.21 [RTM]
Radio: KAIS_radio_only_1.64.08.21
The phone is basically new and has been well taken care of; it has no scratches and it’s in excellent condition.
For more information, PM me.
Thank you
I'm bumping this thread so others can be able to see.
UPDATED!!
I posted pics..
If you really want to get it sold, you should ship it with an extra. Like a lint roller or candle... People pay a lot of money these days for those items
Dr. Strangelove said:
If you really want to get it sold, you should ship it with an extra. Like a lint roller or candle... People pay a lot of money these days for those items
Click to expand...
Click to collapse
How about the Car Battery charger?
Dr. Strangelove said:
If you really want to get it sold, you should ship it with an extra. Like a lint roller or candle... People pay a lot of money these days for those items
Click to expand...
Click to collapse
Is that from Mike Moore's, Roger & Me? Where they expected all the GM workers to find jobs making lint rollers and candles?
No, but nice try
Read this thread completely:
http://forum.xda-developers.com/showthread.php?t=394724
Then you will understand my post. Reading it pissed me off and I really feel bad for the people involved. Again, I hope it gets resolved to everyone's satisfaction. But when I see a sale, I always think of that thread (NO relation whatsoever between this and the other thread).
yeah i knew about this.
For my service of selling, I will give all I can so you keep me in contact no matter what. If I have to give my phone number/msn account/ anything else then so be it.
hey, i just replied to your PM.
sorry for the delay. worked all day. please reply back.
thanks
Treat this post as a standard disclaimer and it is NOT aimed specifically at this seller.
Sadly, we recently had a case of a member who pretended to be selling Kaisers but was sending out "junk".
So -
If you buy any device from any member having seen it for sale on XDA-Developers; then you do so at your own risk. It is entirely up to you to ascertain if the description of the device is accurate and the offer genuine. You are not covered / protected in any way by XDA-Developers and XDA-Developers has not checked or authorised the sale of any device on these forums.
Can we merge this with the other post that the OP already put up offering hit tilt for sale? Or maybe with the other 50 page "help" thread as a nice
denouement to this entire saga?
it's not necessary to do..
anyways this guy is already making the deal.
I won't let him down.
the reason why Ninja Gaiden II is in the picture of my nickname is because I told him before that I was going to play the game meanwhile waiting for my brother to appear with the paypal information.
hey man, sorry i got distracted here at home.
reply back to my PM and we'll be good to go.
This thread can be closed now.
Item sold.
hey bro, got the phone!
Just as described. Glad to be back on a tilt!
It's refreshing to hear that you finally got what you deserved.
You will for sure put it in better use than I did.
Enjoy it and take care.
Try sell it on eBay, you get big bucks out of it... I paid $280 for a brand new one just week ago, too bad or I would have got your phone...
Buy only if you feel it is worth...or feeling want to give it a try...
Click here for Video, see how strong and reliable it is...
I think quite a lot of people don't know how paste this suit to our hd2,so I found this installation instruction from one evo thread...Firstly,Thanks a lot to Fixter
Before you start, here are the things or materials you may need :
**Clean hands (wash that damn cheeto grease off your hands, tard!)
**Clean HD2 (easy way to clean it is one tiny windex/all purpose cleaner shot to the middle of the screen. Don't even spray, just make it dribble 4-5 drops. try it on your counter before you try it on your PRECIOUS, precious.)
**A plate, saucer, or the top to a plastic container.
**No alcohol or perception altering substance in you (this is not rocket science, but you have to stay sharp to successfully complete this mission!)
**A small amount of dish soap, hand soap or detergent.
**Time. You will not get great results if you do everything at once. You can probably get away with doing this in three parts, but I'd recommend four. You'll see why later. You should also do this when you feel you won't need to make or take a call or use your phone. This will take a couple of hours.
**Optional - a cutting board and florescent lighting (it's harder to see the shapes in "yellow" light)
Remember always clean your hand and HD2
**UPDATE**
-Just got mine today, I realized that there is no need to use water.
-What I have used are, ruler( to flat& make the air out)...furthermore,I highly recommend that someone can help you to hold something and paste....
-Devices other than T-mobile US,the stealth guard might be a bit large for ,so you may need to cut some parts(make sure cut after you paste)
Overall, this guard is worth its price and quite strong...Just the process of pasting,might be a bit hard...However don't expect a nice packaging or design. They will just send to you by normal mail.
Hope that this can help you all a lot and enjoy...
Cheers...
MOD EDIT: Unstuck as their website appears to be offline.
its very great product
i bought 2 with a shipping fees to SA less then 5 US dollars !!
Very Nice !!
and C\Out through pay pal
FR33D said:
its very great product
i bought 2 with a shipping fees to SA less then 5 US dollars !!
Very Nice !!
and C\Out through pay pal
Click to expand...
Click to collapse
Yea,same here...I just bought 1 this morning...just 2.85USD for shipping fee...thats why i bring it to XDA...since its free for this moment...spread it to more users...hahaha
Just bought 2 for $4,95 shipping fee.
I am wondering how this protection compares to Invisible shield, clear shield or bodyguardz
Wilco said:
Just bought 2 for $4,95 shipping fee.
I am wondering how this protection compares to Invisible shield, clear shield or bodyguardz
Click to expand...
Click to collapse
I think maybe is the difference on materials and technologies...because stealth guard got their own technology such (self healing)...i not sure how its works...and the material used on stealth guard is the material to cover helicopter blade...thats all I know...maybe more durable...haha,of course it is cheap now...
I ordered 2 about 16 days ago, and received shipping conformation about 4 days ago.
According to their website it could take a month to arrive
johnerz said:
I ordered 2 about 16 days ago, and received shipping conformation about 4 days ago.
According to their website it could take a month to arrive
Click to expand...
Click to collapse
haha,yea...since we are at countries outside US, that may takes up 3 or 4 weeks...furthermore, this is pretty high demand good. It is relatively cheap compared to bodyguardz & brands...
cheers....be patient...share your experiences here...if you don't mind...
..
Nashisu said:
Hi sylau90, thank you for the info I've ordered 2 of these to be delivered to my home in the UK. Postage only cost £3.24 ($4.85)! I'll certainly be patient and see how it works out
Click to expand...
Click to collapse
Hi,Nashisu...you are welcome, I just share something good with the users here.haha,same here...I just order mine last 2days,now waiting the order. Hope this would be an awesome product.
thanks for the link, may I ask how much visitors/money have you got from bringing them visitors?
tunppi said:
thanks for the link, may I ask how much visitors/money have you got from bringing them visitors?
Click to expand...
Click to collapse
???why?I got no money...I just bring what I think is good to htc hd2 users...even HTC desire and EVO forum got this product as well...i also just found this website last few days...once this product is no longer free,I think nobody will buy it...so,i just post it here now since it is free now...
great find. thanks!
I've just ordered mine: 2,85 via paypal. Only for shipping fees to France.
Waiting now...for a few days (weeks....) ;-)
You are using an affiliate link. Don't act stupid. There are rules on xda that state that you cannot advertise products for the purpose of making money. I have reported you to the moderators.
everyone can buy this product without worry...I didn't earn any money...Its easy you can see that...I know on the homepage of this product, got the affiliate stuffs...and I admitted I register it...but this is not really earning money as you all think...you can go check the policies&rules...and I already removed the affiliate link...now the link will direct link you to the HD2 protection skin...Sorry...
Dear all friends
I just discovered that the HD 2 that are displayed in the official website is a T-Mobile HD2.
I have ordered 1 for me in Indonesia for US$2.85 2 days ago, I just wondering if it will suit my International HD2...
waiting in worries..
Please someone can give testimony when you have already received the stealth guard
Thank you
putradbm said:
Dear all friends
I just discovered that the HD 2 that are displayed in the official website is a T-Mobile HD2.
I have ordered 1 for me in Indonesia for US$2.85 2 days ago, I just wondering if it will suit my International HD2...
waiting in worries..
Please someone can give testimony when you have already received the stealth guard
Thank you
Click to expand...
Click to collapse
yea definitely...you can click here got more information...
but I think TMOBILE HD2 slightly longer...but just 1.5mm difference...so,it doesnt matter...
got a question here?can I put affiliate link here?does anyone mind that?actually I already read through all the rules...there are no restriction on affiliate...just advertisement and promotion...anyway i already removed the link...just want to know about it....
I hope you are right, I hope 1.5 mm is nothing.
If it do not fit then a modification is a must. The back cover will be okay because we could cut it, but the front cover will be a trouble.
About affiliate, I can not give opinion, please ask the moderator.
thank you
putradbm said:
I hope you are right, I hope 1.5 mm is nothing.
If it do not fit then a modification is a must. The back cover will be okay because we could cut it, but the front cover will be a trouble.
About affiliate, I can not give opinion, please ask the moderator.
thank you
Click to expand...
Click to collapse
Yea,thats why I already change the link in the 1st post...at the same time,i already PM moderator...cheers...
Anyway,wish you enjoy the product and report back or share your experiences here...I'm waiting mine too...to Australia,maybe 3-4weeks...
Hi to all,
I want to share with you what appened last month with fastcardtech site... I already bought a zopo zp100 and I was really satisfy about service so I decide to bought a new one but white.
Reading internet site I saw that two models are available but I was interested only in the completely white one so I ask availability at support center of fastcardtech that confirm by mail the availability.
After two day I release the payment and in a week the phone was shipped.
Where is the problem? The phone received was the other one.
After 1 month they could give me a 3% discount (6USD due to account limitation) on next order that I'll never do cause It's not sure what they will ship.
I didn't report all the mail between us where they wanted to refund (6USD) and after 2 weeks no paiment was released so I asked and they wrote back to call support center...
I'm writing this post cause the site is really cheapest but pay attention cause if there is a problem you'll not have support... In some case you feel victim of a joke...
Bye.
P.S. attacched the chat transcript for all the detail
Sorry for what happened
i faced the same problem they listed a phone with high specification at a high price yet it was just specifications hacked in kernel the phone was not of quality as it was priced i bought it at USD 295 yet other phones of exact spec without hacking kernels were at USD 165 so if you are buying online its better you buy from sites with payments protections like escrow of aliexpress as the product i bought there was real coz it had to wait for my confirmation the payments to be made which force the sellers to be sure of what they are doing.
In fact the item was shipped with very low prices i never requested for which led me to be over taxed as the tax authority had to do it by themselves.
Do NOT FALL VICTIM
THIS WEBSITE>>>fastcardtech.com<<<<<< is BY FAR the most corrupt CHEAP CHINA CELLPHONE website to deal with. They are good at their game, but the end results will have your $$$$ blowing out the window. They lead you on with countless excuses UNTIL YOU GIVE UP..!! And then your out all your money...and even the BAIT of DHL Express Delivery if your stupid enough to believe that.....
I suppose their might be someone out there that actually received something from them, or it is posted online to suppose that may have happened. But I think they have all the bases covered, as they counter any claims and retaliate to cover up their track to LURE MORE SUCKERS LIKE ME...!!
So BEWARE you were warned, unless someone have an actual wants to show their face, NOT CHINESE holding something that proves that this website is legitimate. This is a GRAND SCAM of a website...go ahead and look. Delcious Bait, but DO NOT BITE...Especially HDC Galaxy S III Pro, 8mm thin, yeah...sure....They really like you to bite that big one...and suck out your head.
PLEASE CORRECT ME IF I AM WRONG WITH PICTURES OF YOURSELF, A BOX with a BEAUTIFULLY CLONED CHINA KNOCKOFF and Prove me wrong..THanks..!!
i have read and others have complains for same problems (just google it )
i was about to buy from them but it think i will consider it twice
the posthumous fame[/B] should be re-considered by all Internet Shops
I don't know what to tell everyone, but I ordered from them and didn't have any problem other than I paid $2.99 for them to root the phone which was never done nor refunded.
I used EMS shipping and had my phone within a week; the tracking was a bit wack, but I figured it out and it even worked.
Everything works great on the phone and came as promised. I can't comment on customer service other than they never responded about a refund for the $2.99.
Would I order from them again? Maybe, but you might have to cross your fingers and hope you're lucky but my experience was acceptable.
10 post noobs everywhere!
Sent from my SGH-T989 using xda premium
rubbering said:
THIS WEBSITE>>>fastcardtech.com<<<<<< is BY FAR the most corrupt CHEAP CHINA CELLPHONE website to deal with. They are good at their game, but the end results will have your $$$$ blowing out the window. They lead you on with countless excuses UNTIL YOU GIVE UP..!! And then your out all your money...and even the BAIT of DHL Express Delivery if your stupid enough to believe that.....
I suppose their might be someone out there that actually received something from them, or it is posted online to suppose that may have happened. But I think they have all the bases covered, as they counter any claims and retaliate to cover up their track to LURE MORE SUCKERS LIKE ME...!!
So BEWARE you were warned, unless someone have an actual wants to show their face, NOT CHINESE holding something that proves that this website is legitimate. This is a GRAND SCAM of a website...go ahead and look. Delcious Bait, but DO NOT BITE...Especially HDC Galaxy S III Pro, 8mm thin, yeah...sure....They really like you to bite that big one...and suck out your head.
PLEASE CORRECT ME IF I AM WRONG WITH PICTURES OF YOURSELF, A BOX with a BEAUTIFULLY CLONED CHINA KNOCKOFF and Prove me wrong..THanks..!!
Click to expand...
Click to collapse
Here's one I busted on aPad.tv.com forum; regarding Hyundai T7 Exynos 4 quad-core processor Tablet PC:
me: I ordered 1 a week ago. It was supposed to have been in stock, but when I checked on the status it was still unshipped. I was beginning to wonder if the T7 even existed; so what aPadTVadmin said about them being in stock, makes since now. I guess most of these online stores get all their stuff drop-shipped, am I assuming correct?
aPadTVadmin: I spoke to DP a couple of days ago regarding the T7 for another reason and all T7 units have been shipped out. This was Thursday. If you ordered 1 week ago it would have shipped out nearly same day. I witnessed with my own eyes a large stock of T7 Hyundais being processed for shipping out last time I visited there.
Please give me your order number so I can validate it and check with them for you.
me: BUNCH OF SCAM ARTISTS! I contacted the manufacturer today and found out that they don't even start shipping them until March 7th, 2013. SO THERE'S NO WAY THAT ANYONE EVEN HAS T7'S YET, EXCEPT FOR A FEW ENGINEERING SAMPLES THAT WENT OUT. SO MUCH FOR SEEING THEM WITH YOUR OWN EYES... MORE LIKE LYING OUT OF YOUR OWN MOUTH.
GadgetGreats.com, DealsPrime.com aPadtv; ALL ONE OF THE SAME; SCAMMERS! Also AD PANDAWILL.COM TO THE LIST OF SCAMMERS, INCLUDING EVERBUYING.COM
ALWAYS PAY W/PAYPAL, IN 7 DAYS IF THEY HAVEN'T UPLOADED A TRACEABLE TRACKING #, PAYPAL PUTS A HOLD ON THE PAYMENT,
---------- Post added at 10:17 PM ---------- Previous post was at 09:56 PM ----------
icestage said:
hi to all,
i want to share with you what appened last month with fastcardtech site... I already bought a zopo zp100 and i was really satisfy about service so i decide to bought a new one but white.
Reading internet site i saw that two models are available but i was interested only in the completely white one so i ask availability at support center of fastcardtech that confirm by mail the availability.
After two day i release the payment and in a week the phone was shipped.
Where is the problem? The phone received was the other one.
After 1 month they could give me a 3% discount (6usd due to account limitation) on next order that i'll never do cause it's not sure what they will ship.
I didn't report all the mail between us where they wanted to refund (6usd) and after 2 weeks no paiment was released so i asked and they wrote back to call support center...
I'm writing this post cause the site is really cheapest but pay attention cause if there is a problem you'll not have support... In some case you feel victim of a joke...
Bye.
P.s. Attacched the chat transcript for all the detail
Click to expand...
Click to collapse
this guy who wrote this is also part of the scam; he want's you think that the company actually ships a good product, while the truth is, what you'll get is an imitation of the product you order, if at all that; these guys are all in cahoots, and they're on every forum & youtube video out there. They are good at what they do & once they ship the inferior product, if you return it, you lost all your money, point blank.
aliexpress.com is the best site to buy tablets/phones from china. they have buyer protection, and the money isn't released from your account till you confirm the device is received and working.
Scam
I ran into the FCT trap too. Should have done some more research beforehand .
I ordered an HDC Note 3 clone from them and paid through Paypal. They provided a Singapore shipping number and the next day told me the phone is out of stock and was not shipped. Meaning a fake shipping number was provided. The same time the same phone is still listed on their website as "in stock" and questions of potential customers are answered.
They told me to choose an alternative phone which I did with another HDC N9002. 35$ more expensive which difference I paid. They did not ship, after a number of reminders they however provided again the same (!) fake shipping number as before. So the item was never ever intended to be shipped. They play for time and money to get over the 45 days to launch a Paypal dispute. So be careful.
Currently a dispute for full refund is ongoing.
Stay away from these scammers!
SCAM artists
I'm also getting countless fake shipping numbers regarding broken tablet that I actually received from them.
Beware of FCT!
They are always delaying with shipping (some items they never ship). Their policy is to provide a bit lower prices than the others at first sight and then add extra fees for nothing and eventually ship the item you ordered when it is already outdated.
Fake shipping numbers are their method of delay.
FCT
I recently ordered from FCT and of course before reading all the forums of countless individuals who have been scammed or dooped by these guys.
Anyway after 2 weeks from placing my order I received a tracking number followed by another tracking number 2 days later (weird), then a week later it was scanned into the U.S, 2 or so more days it actually arrived at my door!!! (bing bong)
I was pretty stoked however, once I opened my package (HDC GT N9000 Note3) one thing was missing ...No stylus!! so after numerous calls to these guys via Skype (preferred and only method to contact them) I finally speak to a man who tells me that if I buy another phone they would include the stylus plus a gift free of charge....wait the phone was advertised to include this?? blah blah something shipping he began to ramble on about.... all n all pointless
I'm now a month into having my phone which appears to be pretty effin exact to the Note3 however yesterday my phone just disconnected from my network and will not re-connect. I cannot reach a soul at this place leaving me with a fancy mini internet tab/paperweight/possibly shooting target..
Basically they were great until I gave them my money and the phone is awesome however customer service is a huge key to running any successful business and this is something they LACK.....
GOOD LUCK!
how do you use ems tracking
beefgalore said:
I don't know what to tell everyone, but I ordered from them and didn't have any problem other than I paid $2.99 for them to root the phone which was never done nor refunded.
I used EMS shipping and had my phone within a week; the tracking was a bit wack, but I figured it out and it even worked.
Everything works great on the phone and came as promised. I can't comment on customer service other than they never responded about a refund for the $2.99.
Would I order from them again? Maybe, but you might have to cross your fingers and hope you're lucky but my experience was acceptable.
Click to expand...
Click to collapse
i ordered from fct and i have the ems numbers, how do you track, it always give me no information, also, how long does ems take to deliver ?
MrCompleteownage said:
i ordered from fct and i have the ems numbers, how do you track, it always give me no information, also, how long does ems take to deliver ?
Click to expand...
Click to collapse
i actually order a week ago and in Monday they send me a tracking number that says no information also... starting to suspect a bit weird 3 days and no tracking....
Fingers crossed..........
Regards FRZ
Hello, I order the Xperia Z1 from handtec and it came with a free Sony SmartWatch2. Fedex is putting my shipment on a clearance hold and wants me to fill out a watch breakout work sheet. I need help on the value breakdown of the movement, case, band, battery, and jewels. Thanks
Dokohan said:
Hello, I order the Xperia Z1 from handtec and it came with a free Sony SmartWatch2. Fedex is putting my shipment on a clearance hold and wants me to fill out a watch breakout work sheet. I need help on the value breakdown of the movement, case, band, battery, and jewels. Thanks
Click to expand...
Click to collapse
umm its an LCD panel with nfc, bluetooth and a battery. there is no movement or anything.
T_T
uly609 said:
umm its an LCD panel with nfc, bluetooth and a battery. there is no movement or anything.
Click to expand...
Click to collapse
I told FedEx that the SmartWatch2 came free with my Z1, but, they said that all incoming items must have a price on them. So in lost at what to put down for the price of the movement, case, band, battery, and jewels even though the watch was free.
Dokohan said:
I told FedEx that the SmartWatch2 came free with my Z1, but, they said that all incoming items must have a price on them. So in lost at what to put down for the price of the movement, case, band, battery, and jewels even though the watch was free.
Click to expand...
Click to collapse
Just tell them it retails for $200.00 USD.
Yes $200 is what I told them also I mentioned the aluminum housing and silicon strap
Sent from my C6903 using XDA Premium 4 mobile app
Hi i had the same exact issue im from the US. Handtec apparently didn't fill out the customs FCC form correctly and fedex thinks it is a watch when its actually only the phone in the package. The customs guy at fedex emailed a new copy of the form and also the copy that handtec filled out and i had to just redo it. You might want to get in touch with them again and let them know its only a phone and the smartwatch is shipping separately.
Sent from my C6903 using xda app-developers app
I'm thinking of ordering from handtec but I'm hoping they start filling out the correct forms. It would drive me crazy if my package is stuck somewhere due to customs.
Is handtec pretty reliable? Ive never heard or ordered from them before.
Thanks!
HoOnZ said:
I'm thinking of ordering from handtec but I'm hoping they start filling out the correct forms. It would drive me crazy if my package is stuck somewhere due to customs.
Is handtec pretty reliable? Ive never heard or ordered from them before.
Thanks!
Click to expand...
Click to collapse
I live in the US and received my Xperia Z1 from Handtec a day after it released. They are very reliable based on my experience!
OMEiAM said:
I live in the US and received my Xperia Z1 from Handtec a day after it released. They are very reliable based on my experience!
Click to expand...
Click to collapse
Awesome! Thanks!
I hope by the time I order the Z1 from them next week that I don't encounter the same issues as the Op.
Good luck, OP!
even if it was in the box - it's not a watch as such - it's an accessory extention of your phone and has cpu BT and OS no watch movement or anything like it, they are getting confused by the name and the fact you wear it on your wrist - it might tell the time but it is an electronic gadget not a watch
I'm ordering today from Handtec. Any news if Handtec is helping resolve this issue? Maybe I can ask them not to put any reference to a smartwatch since there's no smartwatch in the package?
---------- Post added at 10:02 AM ---------- Previous post was at 09:27 AM ----------
I just talked to Handtec Customer Support and they said they were aware of the issue and it is not ractified with Fedex. So we shouldn't have anymore problems. On that note, I just ordered my Z1! Wooot!
HoOnZ said:
I'm ordering today from Handtec. Any news if Handtec is helping resolve this issue? Maybe I can ask them not to put any reference to a smartwatch since there's no smartwatch in the package?
---------- Post added at 10:02 AM ---------- Previous post was at 09:27 AM ----------
I just talked to Handtec Customer Support and they said they were aware of the issue and it is not ractified with Fedex. So we shouldn't have anymore problems. On that note, I just ordered my Z1! Wooot!
Click to expand...
Click to collapse
Great man! You'll be pleased.
I ordered mine on sep 24 from handtec too but stuck on coustms
it shows
Clearance delay - Import
INDIANAPOLIS, IN
A detailed commodity breakdown with itemized description and values is required
so I email to handtec.they respone me very fast(good serives) they email me back with attached document
and I forward to fedex almost a day I tracking the package again it shows "International shipment release - Import"
but until now I still didn't get my phone:crying::crying::crying::crying::crying:
fedex guy can't get in my apartment front door .I need to local pick up if not must wait to monday WTF
Problem Solved
Thanks to everybody for the support. Problem with shipment resolved.
Ordered from slickwraps a month ago, called fedex for the tracking number, they said not shipped, tough I have an email saying it is shipped from slickwraps, they won't respond to emails for refund or explanation.
Since it seems they look at xda at least, trying here. Really shady.
I can't believe people still use them. All these years of poor customer service and shonky products.
I bought one years ago, 1 of the cut outs was missing. They didn't even reply to emails.
stevenkelby said:
I can't believe people still use them. All these years of poor customer service and shonky products.
I bought one years ago, 1 of the cut outs was missing. They didn't even reply to emails.
Click to expand...
Click to collapse
Yes, thousands daily.
We're very sorry for your recent experience. At Slickwraps we stand 100% behind our products. If for any reason you are not satisfied or there was an issue with the wrap please DM us. We would love the opportunity to address this and get you wrapped up with a Slickwraps you're proud of! Thank You!
---------- Post added at 11:43 AM ---------- Previous post was at 11:42 AM ----------
Rak2 said:
Ordered from slickwraps a month ago, called fedex for the tracking number, they said not shipped, tough I have an email saying it is shipped from slickwraps, they won't respond to emails for refund or explanation.
Since it seems they look at xda at least, trying here. Really shady.
Click to expand...
Click to collapse
Hello,
We ship with Fedex FIMS internationally. If you spoke to Fedex and not the Fedex FIMS department they would not be able to help.
With that said simply DM us on here , happy to check out your order and Fedex tracking #.
SW
You found me!
Ironically some minutes before xda post, i got a reply to my most recent, that it has been shipped and fedex doesn't show things anyways...
Got 2 of them ()all
So I got them, in 1 piece!
Unofrtionetly there is no video for m50x or m40x, and it has like 20 pieces.. I have no idea where to place the smaller ones...
Could u give at least some instructions for m50x? phones are like 3 things only, it can be figured out, but m50x is more complicated...
Rak2 said:
Ordered from slickwraps a month ago, called fedex for the tracking number, they said not shipped, tough I have an email saying it is shipped from slickwraps, they won't respond to emails for refund or explanation.
Since it seems they look at xda at least, trying here. Really shady.
Click to expand...
Click to collapse
try @capesindia , faster and better response.!
Got this.. from skinnova gadgetshieldz.. it dosent even sticking at the edges.. useless.. it looks better from back side but not properly covering edges.. so useless 5-10days durable as I hate covers for devices
I ordered a wrap from slickwrap on Sept 5. The website says it will be shipped in a 3-4 business day. Guess what it got shipped on 19 September, nearly 2 weeks. When I track my order it still says it is waiting for next facility. It is a month since it got shipped but no sign of the product. When you submit a request to them, they will just apologize and will ask us to wait. Such a pathetic customer service. Dbrand is so much better in term of service. Other online retailers give back the money if the product is not able to deliver in a certain time frame. These douchebags are money hoggers. Sorry for my language, but I am quite annoyed because of them. I cannot use my new bumper case which I got.
Tip: if you spot a newsletter box, subscribe, but only buy once or with periods
If you sub to their newsletter you will see how they try with the discounts (20-50%)
They might not have the best image, but from what I understand they probably make a lot of money with few resources.
Rak2 said:
Ordered from slickwraps a month ago, called fedex for the tracking number, they said not shipped, tough I have an email saying it is shipped from slickwraps, they won't respond to emails for refund or explanation.
Since it seems they look at xda at least, trying here. Really shady.
Click to expand...
Click to collapse
Try capesindia.com