Sprint needs more info from me? - Sprint HTC One (M7)

I processed the preorder, they took money, but now says they need more info? What does that normally mean? Anyone know?
I can't call them at the moment which is why I'm asking here.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app

They ask lexis nexus questions for ID purposes. Same thing happened to me.

The same thing happened to me, although, I preordered through wirefly. They just wanted to confirm some information, I suspect it was because the billing address, shipping address and the name on the order were all different haha. I used my sisters upgrade so It probably looked sketchy to them.

Related

Who got a free nexus 7 by canceling

This thread is for people who ordered from the play store and have recieved their orders but cancelled and did not get charged. Do we have any lucky buggers that have managed to net one free because the way google are handling things i wouldnt be suprised if a few hundred slip through their pathetic delivery tracking system.
I doubt that will happen.
Sent from my GT-N7000
I would not be surprised if those people get an invoice and return shipping label in the mail. And then have to choose return or pay. Let alone if it was cancelled and the purchase does not say cancelled in Play store then technically Google covered the terms of the sale and could charge the credit card on file since they could show delivery of said product. Plus in its term of sale it states the cancellation period.
This thread will just bait people to debate. Seems trollish.
Sent from my Galaxy Nexus using xda app-developers app
I got a iPad 3 for free that way too, they sent me a replacement because my engraved one was delayed and I got refunded
Sent from my Nexus 7 using XDA Premium HD app
jsm7483 said:
I would not be surprised if those people get an invoice and return shipping label in the mail. And then have to choose return or pay. Let alone if it was cancelled and the purchase does not say cancelled in Play store then technically Google covered the terms of the sale and could charge the credit card on file since they could show delivery of said product. Plus in its term of sale it states the cancellation period.
This thread will just bait people to debate. Seems trollish.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Do i look like a troll or trollish?
Its dishonest and borderline theft!
Were people really raised this way? No wonder the world is the way it is these days...
Compromise your honor for $200?? WOW!
czissis said:
I'm not a lawyer, but if I think this would qualify as an unsolicited good. In this case the recipient would not be held accountable for returning or paying for the device.
http://en.wikipedia.org/wiki/Unsolicited_goods
Click to expand...
Click to collapse
Is that for UK only? Also, isn't it somewhat solicited since one had ordered it and attempted to cancel after the specified cancellation period?
This thread is going to cause arguments for sure. Not as bad as the thread about retail FRAUD though...
raqball said:
Its dishonest and borderline theft!
Were people really raised this way? No wonder the world is the way it is these days...
Compromise your honor for $200?? WOW!
Click to expand...
Click to collapse
Agreed. I thought the same thing about the retail fraud one with the guy having a play store and Sam's club tab, inspecting them and just returning whichever one he doesn't want to Sam's club. I think it's actually a felony.
Shame.
tsk! tsk! tsk!
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Welcome dishonest folks. C'mon in!
Sent from my Transformer TF101 using xda premium
r4d14n7 said:
Agreed. I thought the same thing about the retail fraud one with the guy having a play store and Sam's club tab, inspecting them and just returning whichever one he doesn't want to Sam's club. I think it's actually a felony.
Shame.
Click to expand...
Click to collapse
So buy 12 and return 11? Whats different about that?
Lol a free tablet is a free tablet ....like Google doesn't have more money then they will ever need . And not to mention I'm pretty sure Google is constantly stealing/viewing or information that's why u get ads similar to the things you talk about in your emails. Ppl just over look these things because they make great products
Sent from my HTC Sensation using xda app-developers app
czissis said:
I'm not a lawyer, but if I think this would qualify as an unsolicited good. In this case the recipient would not be held accountable for returning or paying for the device.
http://en.wikipedia.org/wiki/Unsolicited_goods
Click to expand...
Click to collapse
Correct, you are not a lawyer.
The "unsolicited goods" laws in some countries (USA for example, which is handled by the FTC) is explicitly written to cover receiving unordered products. It is not for "haha! you sent me something after I cancelled my order so I get to keep it for free!" type scenarios.
So, for example, if you signed up for a free product and they sent you something more with a bill/invoice. Or if you never ordered anything to begin with, but they sent you something and wanted you to pay for it. Or if you receive something (again, not ordered) and it was due to an honest shipping mistake*.
To the latter, you are still supposed to contact the merchant to let them know of the mistake, and give them an opportunity to correct it at zero cost to you (ie: paying for return shipping) within a reasonable amount of time. You can also make it clear that if they don't contact you about it within that time, you will dispose of the product in any manner you see fit.
While this part of it might be a stretch, it could possibly apply here. So if you did actually get an N7 by mistake after cancelling your order, and want to keep it with little risk, I would suggest sending a certified letter to Google with the content above. If they respond back saying to send it to them using a prepaid shipping method, you should do so. Otherwise, while it wouldn't be considered "fraud" since it was their mistake, it could be considered theft of goods, since you did in fact order the product, they still sent it to you due to an honest mistake, they later tried to get it corrected, and you refused.
Or, you could just stay quiet and hope they don't contact you about it - if you are so inclined.
But in the end, if they do contact you to return the merchandise, I would recommend doing so.
On the invoice I received with my order, it had the device's serial number. They knew the device's serial number too, when I rang up and started the RMA process. Google know where each device has been shipped to, so I doubt very much that they'll do nothing and let people keep free tablets. Also, as stated on the support pages, they can remotely disable devices.
I can't wait to fast forward a couple of months, and the "Google just charged my credit card for a tablet I didn't return " threads start.
Sent from my Transformer TF101 using xda premium
For those of you who have done this ....you may feel you have been "lucky" but the one thing you don't have is honor.
Stealing is stealing is stealing.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
I bet most of these people saying they compromised honor for a free tablet, are rooted and use a tethering app.... Going around your companies Hot Spot Fee is stealing too...
How about the pots stop calling the kettle black
crazychef said:
I bet most of these people saying they compromised honor for a free tablet, are rooted and use a tethering app.... Going around your companies Hot Spot Fee is stealing too...
How about the pots stop calling the kettle black
Click to expand...
Click to collapse
Yawn...
I'm rooted and don't tether...
crazychef said:
I bet most of these people saying they compromised honor for a free tablet, are rooted and use a tethering app.... Going around your companies Hot Spot Fee is stealing too...
How about the pots stop calling the kettle black
Click to expand...
Click to collapse
:angel:

TNT lost my nexus

So long story short, I ordered a Nexus from GPuk but was delayed far too long for me as I was going to be out of the country when it was likely to be delivered so purchased mine from pc world UK tried to cancel the gp one no luck so allowed it to eventually be delivered so I could refuse delivery to get the refund from Google. This was recommended to me by a gp rep, as TNT require a signature I was advised to call them to tell them the that I wanted to refuse delivery. I did this as soon as I got my tracking number but while out of the country checked the tracking from TNT only to discover it had been delivered and signed for by an unknown person to an unknown location. Furious was not the word.
So i called TNT eventually they understood and apologised and accepted that I wanted to refuse delivery but also accepted they didn't give me the opportunity to and could not tell me where it had been delivered but would speak to the local depot and driver and get back to me. Que 5 or so calls only for the customer support team to tell me they still don't know where it has been delivered to but assured me that they will pick it up and return to sender with no more interaction needed from me. That was last Wednesday and have nothing more, in the meantime I have tried to contact gpuk to explain they have charged me for something I don't have. I I have tried explaining that I don't have it and what TNT have done but no matter what I try I am getting no return from Google to my many emails on this. What concerns me is that TNT have delivered it to someone else at a different address than the one supplied and can only assume that it looks delivered successfully to Google.
Where do I stand? I currently I am £208.99 out of pocket for a nexus I didn't want, and that's apparently been delivered but not to me....
Sent from my Nexus 7 using xda app-developers app
First things first, don't just email Google, call them. They're much better if you speak to them directly (so I've heard).
Second, if you purchased this on a credit card, most credit cards have methods of recourse for situations like these, so I'd speak to your bank.
Third, call TNT and ask for verification from them that you could present Google with in order to help facilitate a refund process.
-Ara
Might be worth contacting your bank and saying you have paid for something but not received it and thus want to claim the money back
Sent from my Desire S using xda app-developers app
Thanks all managed to get through to Google tonight on the phone, and seemed genuinely sympathetic to me and have opened a support ticket and sent it to a specialist who will work directly with Tnt....let's see how we go
Sent from my Nexus 7 using xda app-developers app
_DrG_ said:
Thanks all managed to get through to Google tonight on the phone, and seemed genuinely sympathetic to me and have opened a support ticket and sent it to a specialist who will work directly with Tnt....let's see how we go
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
when you speak to google again, ask them to disable the one that was supposed to have been sent to you and then to send you a new one. they will then recover the cost from courier.
Sent from my Nexus 7 using xda premium

$175 nexus 7!!

I found this site and they have them for less than 175! Can i trust them??
http://surefireshops.com/p/26242/Google Nexus 7 Tablet - 8GB-%2d%2d-3KN6O008W6ILHP99.html
Sent from my A500 using xda app-developers app
If you want your information stolen, hacked, or get scammed then you should try it and let us know. Trust me I learned the hard way and I wasn't pleasant. If it is too good to be true than it probably is. :silly:
If you do decide to order then here is what my prediction is going to be. After completing the order (this is after they get all your info), you receive and email saying they are out of stock and they'll have to cancel your order. You'll be like darn but go with your life. Weeks or months later down the road, BAM! your credit cards gets an unauthorized charge and the nightmare begins. One advice I can give you from my ordeal is that you should never trust online retailers no matter how authentic it looks (the website looks way fishier compared to the one the got me) and should only stick with proven vendors like Amazon, Google Play Store,Staples, Office Depot, etc.
happyjack96 said:
I found this site and they have them for less than 175! Can i trust them??
Sent from my A500 using xda app-developers app
Click to expand...
Click to collapse
What do you think?
Sent from my Nexus 7 using xda premium
I would contact them first, but honestly that site looks a bit... not trustworthy imo.
espionage724 said:
I would contact them first, but honestly that site looks a bit... not trustworthy imo.
Click to expand...
Click to collapse
I had a better website on Angelfire 15 years ago. :laugh:
Sent from my Nexus 7 using xda premium
No listing on reseller ratings, no physical address listed, no phone number listed, the internet archiver (way back machine) has no entries at all meaning the site isn't even a year old...and they are selling it at a loss...
Yeah, I wouldn't risk it for a $25 savings.
Sent from my Nexus 7 using Tapatalk 2
ExploreMN said:
No listing on reseller ratings, no physical address listed, no phone number listed, the internet archiver (way back machine) has no entries at all meaning the site isn't even a year old...and they are selling it at a loss...
Click to expand...
Click to collapse
Yeah, registered by some French lady in April this year, so only 4 months old.
Ok well im certainly not buying this one im 16 and dont have the money to risk. I looked at some website saftey site and it said that it was 47 percent safe. To me that sounds like there is a 50 percent chance that i would actually get a nexus 7 if i ordered it from there.
Sent from my A500 using xda app-developers app
I would never buy it 175 lol
Geez, I've seen phishing sites that put more effort into their scam than this site.
happyjack96 said:
Sent from my A500 using xda app-developers app
Click to expand...
Click to collapse
You visit XDA using an Amiga 500? Very cool!
HAHAHAH! This is hilarious. First of all, the tablet pictured there is basically a perfect square, not to mention the lack of any credible contact information. I say go for it. If anything, you'll learn a valuable lesson (about $175 worth of a lesson).
There is no checkout button to begin with!
I say this guy is starting to learn PHP, who wants to bet on an SQL injection vulnerability?
noobandriod said:
If you want your information stolen, hacked, or get scammed then you should try it and let us know. Trust me I learned the hard way and I wasn't pleasant. If it is too good to be true than it probably is. :silly:
If you do decide to order then here is what my prediction is going to be. After completing the order (this is after they get all your info), you receive and email saying they are out of stock and they'll have to cancel your order. You'll be like darn but go with your life. Weeks or months later down the road, BAM! your credit cards gets an unauthorized charge and the nightmare begins. One advice I can give you from my ordeal is that you should never trust online retailers no matter how authentic it looks (the website looks way fishier compared to the one the got me) and should only stick with proven vendors like Amazon, Google Play Store,Staples, Office Depot, etc.
Click to expand...
Click to collapse
You are scaring me now since that happened to me when I tried to order from staples online :s
...But I guess that could of also happened because their site said in stock or out of stock pretty much every other day.
Sent from my Nexus 7 using xda app-developers app
I just looked at the page source code. I didn't look at it in depth but I can tell you its bulls**t. A lot of what you see there is static text and it will never change. Just buy in store so you don't need to mess with bad devices in the mail.
Sent from my Nexus 7
superbeak said:
I just looked at the page source code. I didn't look at it in depth but I can tell you its bulls**t. A lot of what you see there is static text and it will never change. Just buy in store so you don't need to mess with bad devices in the mail.
Sent from my Nexus 7
Click to expand...
Click to collapse
I dub thee sir farts alot
Sent from my Galaxy Nexus using Tapatalk 2
My own blog is looking way better than this site.
It's not worth the $25 savings.
Sent from my Nexus 7 using Tapatalk 2
superbeak said:
I just looked at the page source code. I didn't look at it in depth but I can tell you its bulls**t. A lot of what you see there is static text and it will never change. Just buy in store so you don't need to mess with bad devices in the mail.
Sent from my Nexus 7
Click to expand...
Click to collapse
But if he's using PHP it'd obviously appear static wouldn't it?
Sent from my Nexus 7 using xda premium
somebody has to be the patsy at the table...go for it.

HTC has a Weekend sale trade in old phone

I guess the first quarter loss is killing them.
Sent from my HTCONE using xda app-developers app
Sent from my HTCONE using xda app-developers app
This is confusing. It appears to invalidate the extension they already put out on the trade up offer. This says you have to have bought the one between the 2nd and 5th. What happens to someone like me who bought on the 1st?
reaper36 said:
This is confusing. It appears to invalidate the extension they already put out on the trade up offer. This says you have to have bought the one between the 2nd and 5th. What happens to someone like me who bought on the 1st?
Click to expand...
Click to collapse
You paid more like I did by pre-ordering it. Like my Wife said.......You just had to have it.
reaper36 said:
This is confusing. It appears to invalidate the extension they already put out on the trade up offer. This says you have to have bought the one between the 2nd and 5th. What happens to someone like me who bought on the 1st?
Click to expand...
Click to collapse
This is a different offer to bring in new customers.the promotion we have before is still valid with the extension
Sent from my HTCONE using xda app-developers app
Don't you love how they offer you a 'deal' for preordering but 2 weeks later they offer a better deal you don't qualify for?
Anyway, I ordered one for my dad 2 days ago which will be delivered today and here I discover this promotion that starts today. I emailed them asking if he can qualify because this offer will buy his EVO 3D for 100 bucks, which is more than I expect him to get from craigslist.
I went to the HTC site and put in my old phone details so I could see how much I would get. I used the promo code "HTC100" as directed. I put in all my info for the trade in phone and it said I could save the info and they would send an email with a link to get back and finish the process after buying the phone.
After I went and got the ONE, I got the email and it had a personal ID # and a link to continue but it just takes me back to the original site that wants me to input all the info again. The instructions in the email say that the link is supposed to take you to a page where you can input the personal ID# that they sent me. I don't see anyplace to do this and unfortunately the HTC100 code only works once so I can't even start over.
Anyone else have any experience with this?
watzone69 said:
I went to the HTC site and put in my old phone details so I could see how much I would get. I used the promo code "HTC100" as directed. I put in all my info for the trade in phone and it said I could save the info and they would send an email with a link to get back and finish the process after buying the phone.
After I went and got the ONE, I got the email and it had a personal ID # and a link to continue but it just takes me back to the original site that wants me to input all the info again. The instructions in the email say that the link is supposed to take you to a page where you can input the personal ID# that they sent me. I don't see anyplace to do this and unfortunately the HTC100 code only works once so I can't even start over.
Anyone else have any experience with this?
Click to expand...
Click to collapse
I had the same problem and eventually went to a different browser with that same link. I also started all over and ended up with a different personal id# for the same info/phone trade in.
watzone69 said:
I went to the HTC site and put in my old phone details so I could see how much I would get. I used the promo code "HTC100" as directed. I put in all my info for the trade in phone and it said I could save the info and they would send an email with a link to get back and finish the process after buying the phone.
After I went and got the ONE, I got the email and it had a personal ID # and a link to continue but it just takes me back to the original site that wants me to input all the info again. The instructions in the email say that the link is supposed to take you to a page where you can input the personal ID# that they sent me. I don't see anyplace to do this and unfortunately the HTC100 code only works once so I can't even start over.
Anyone else have any experience with this?
Click to expand...
Click to collapse
On that same page look up at the top at Status/Login.
Click that and enter your estimate ID.
Wife and I just got $100 each for our old Heros we had lying around. For once, as a consumer, I feel I like the big corporation is the sucker and not me. Thanks HTC.
Sent from my PG86100 using Tapatalk 2
qualitymove13 said:
I had the same problem and eventually went to a different browser with that same link. I also started all over and ended up with a different personal id# for the same info/phone trade in.
Click to expand...
Click to collapse
I tried it with IE and Chrome but no luck. Thanks though.
raptoro07 said:
On that same page look up at the top at Status/Login.
Click that and enter your estimate ID.
Click to expand...
Click to collapse
Thanks but they sent me a "personal ID#" not an estimate ID#. The personal ID didn't work in the login.
I sent a comment to their support. Hopefully I'll get a reply before the weekend is over (yeah, right).
At least Sprint will give me something for my EVO 4G LTE if this craps out, just won't be as much.
Address
Does anyone have the HTC Trade-in Address?
I can't find it.
Thanks for posting this. Waiting for radio shack to open to buy the one, $199, using this htc deal for $100, & yelled at retentions for $100 credit since new customers get it. Phone is now free + $50 Google credit lol
Sent from my SPH-D710 using Tapatalk 2
robfactory said:
Does anyone have the HTC Trade-in Address?
I can't find it.
Click to expand...
Click to collapse
http://www.htctradeup.com/htcone/100promo/
they gave me $100 for my old ppc6800 mogul, add in my $100 credit for the buyback of the Evo 4G LTE at sprint, and early upgrade credit, i walked for 150 total. i cant complain
94tbird said:
they gave me $100 for my old ppc6800 mogul, add in my $100 credit for the buyback of the Evo 4G LTE at sprint, and early upgrade credit, i walked for 150 total. i cant complain
Click to expand...
Click to collapse
When you say they gave you $100 for your old ppc6800 mogul, are you implying that you already received the visa card in the mail? I shipped my phone out 2 weeks ago and the status online says there are still waiting to receive it

fake signature Sprint!

Hello T-mobilers. We, Sprinters, have very small community when it comes here in XDA Website and that's why I need help from you guys
Now, let me hit my question.
Sprint sent me a contract peppers which they said it is for a device that you already got few months ago. So technically I haven't gotten any copy of this contract before. I have'nt signed it either. The date of the contract is 10/03/2014 but they sent to me on 12/05/2014.
The contract says that I got a lease of a device which is an Iphone 6 plus on 10/03/2014 at sprint corporate store, but the funny part is that I didn't sign the agreement and my signature is not there because I never been at the store on that day! But wait, I got another contract agreement yesterday but this one has a signature on it! This is not my signature, they just typed my name in the signature place using computer.
Normally if I want to lease a deviceat the store, I have to literally sign the original document using electronic pen and drawing or writing in a small display. But this new agreement which I received yesterday is completely misleading, in fact it's a fraud. They just typed my first name in there!
So what do you guys think about this issue. Should I sue sprint? Should I just call manager or supervisor about the issue?. Or what other steps I should take? Have you ever had this kind of experience from your companies?
Can sprint sign on behalf of me? is this is a fraud? Thanks a lot guys.
I don't think there is any reason to sue them ( yet at least ). It looks like your identity may have be compromised and someone leased phone using your name. Contact store, explain situation and depends on their actions ( if they remove that contract from your name quickly or not ) contact police and report the crime. Without your signature is not a valid contract.
Sent from my SM-N910T using XDA Free mobile app
darekz said:
I don't think there is any reason to sue them ( yet at least ). It looks like your identity may have be compromised and someone leased phone using your name. Contact store, explain situation and depends on their actions ( if they remove that contract from your name quickly or not ) contact police and report the crime. Without your signature is not a valid contract.
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
THanks sir. I think the corporate store is the one who did this. No one else for sure. And as you mentioned I won't sue them but I'm curious about the reason they put me on a contract which I've never signed it.
Lol really??

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