so my galaxy note was at the repair center and i just got it back yesterday....everything seems to be extremely fine but it just that it suddenly turns off ! it happened 4 times until know ! i was just holding it to check the time but i found out that it is off ! i had it rooted yesterday too but i dont know if this is because of the root or not !
check if the battery is properly inserted and not loose.
Definately is not root problem !
It might be battery problem or custom rom problem...
Related
Hi all, just wondering if anyone else has had this problem...
Last week, on a very hot day in Australia (36*C), I received an SMS message whilst the phone was charging....
Anyway, this turned the Diamond on, and it connected to Wifi, and stayed powered up (for some reason) for a couple of hours....
Anyway, the phone was very very hot when I unplugged it, and since then it has been playing up very badly...
The problem has been getting worse and worse, and Now I am at the stage where the phone is almost bricked !
When I switch on the phone, I am presented with a white screen. (It doesnt boot up)
If I power up holding down the Volume Down, Rest, Power Button, I can get into the bootloader screen.
I can even reflash the phone with a new Rom....
If I reflash, the phone may run for a minute or so, then crash, and refuse to power on..... (Same problem as above)
Im reluctant to send the phone off for warranty, as they cannot give me an estimate of if it can be fixed, when it will be fixed, or what day of the week it is.....
Has anyone else had this problem, and if so, how did they fix it ??????
(Im hoping I just got a dud version... I love this phone, but I am hoping this is not a common problem !?!?!?!)
Cheers for any help anyone provides !!!!!
try removing battery for 10-15 and make sure your running a 1.93 rom because 1.37 and older are known for heat issues.
you may have already done this, but its not in your first post and there are order of operations to follow.
hey buddy even i hav the same problem..it just restarts after heating up..and after 2 restarts it doesnt even go beyond 1st diamond loading screen...dont know what to do....
Guys, send your phones back to repaired or replaced. Just explain to your provider what is going on and I'm sure they'll try to help.
yea buddy...i guess so...thats the best way i can get my diamond fixed..
Please have patience guys its long story and i need ur suggestions :crying:
About My Phone Problem:
3months back When i had GB on my note phone used to reboot or freezes then lock screen comes
and signal becomes zero this would happen more then 15times with in 10mins and phone would
become hot so i used to switch off it for a while..later it would b stable..
i was not knowing the reason i thought its my sd card..i tried few days
without sd card but same thing used to happen..whenever this happens battery drains ...
Then ICS update came and same problem continued. :crying:
After ICS i faced one problem with screen..DOnt know how to explain but it was like
screen crashed for 2 secs (something similar disturbance when ur mobile is near crt monitor) after 2secs it would be normal..this happened 4 times
i erased all the data and did factory reset and didn't install any apps for few days
then one day i tried to transfer .APK file from my another android phone.
After receiving the file same problem started...i tried to send other files same thing happened .
I felt its Bluetooth which is causing this..This time i switched of Bluetooth and problem stopped..
.i made a video sorry for the quality its only 2mp camera
http://www.youtube.com/watch?v=ya0gIQX1mjY&feature=youtu.be
Samsung Customer Care:
They asked me whether i updated my Note through KIES i said then they said that may be bluetooth files have not installed properly
and suggested me that for updates i should go to Samsung service center...(Then whats the use of KIES???)
Service Center:
I went to service center told them about my problem they checked my version and said sir ur ics is not installed properly and ur software is old..They said they will update it..
After updating i checked it but still same problem when ever i try to on bluetooth and send a file...
He said PBA(Motherboard) should be replaced sir..so i asked him whether its a defective phone.
.he was like i cant tell u sir because its 6months old phone(he had already
checked the phone for water damage etc it was all clear and i never dropped my phone till now ..
i had only i scratch on my s pen and on screen i had screen guard)
so they told me to wait for 1week as part is not available with them...
while submitting my handset i told them not to put any scratches or any dents on phone(i had bad experiences with my Nokia N8 ) and i want to see my old motherboard (as i was not sure whether they will replace it or not)
After 1 week Service Center:
Yesterday they called me and told me that phone is ready sir..
when i got my phone battery was low ie below 15% and i tried Bluetooth for a while and problem was solved
but when i saw back cover it had 2 big scratches and camera glass has scratches(they agreed to replace back door and back glass of camera) and they didnt even show me old motherboard..
so i was arguing with them.they replied that we have changed PBA trust us..u can check the job sheet number with customer care and they will provide the details..and suddenly my phone rebooted..
After 5mins tried Bluetooth option for a while and same problem.But this when even this happened i used to get connect ur charger..
So he told me that its only notification sir...since ur phone has less charge its not rebooting but gives notification by coming to lock screen (does this happen with all notes?)
i told him to charge my phone for a while
After 20mins @ Service center:
Battery level was 21% so we tried transferring a file ..Bingo it happened again..
then technician told me that its not motherboard sir may be Antenna problem ..wil contact u after 2days sir..so i asked him u guys didnt even check what was the problem and u changed PBA and now ur telling me that its Antenna problem???
Sir give us 2days time will let u know the cause..
i told them to replace my phone..so he replied that Samsung only replaces the parts
Samsung Customer Care:
i informed them and they suggested me to talk to Area Executive Manager
Area Executive Manager
After listening to my story(he was polite ) he told me that PBA is heart of the phone so even after replacing ur problem didnt solve so i guess we should provide u replacement but according to our policy we only replace parts but i wil try my level best to replace..mean while i will send technician to check ur phone and then wil let u know in 2days
So guys what should i do??
Should i accept the phone with replaced parts or should i request them to replace my phone with new one??
P.S Never Rooted or installed Custom rom
that really sucks. I hope they give you a replacement phone asap.
You are already in contact with the officials of samsung, what do you expect from xda members, suggest otherwise?
Just be patient. Read what your warranty reads. Usually they will try to repair whatever needs to be repaired then only replace the whole unit if they cannot solve it.
Sent from my GT-N7000 using xda app-developers app
From what I understand customer service in general in India is terrible with delays, scratched phones etc. Hope it gets resolved!
Sent from my GT-N7000 using Tapatalk 2
note 3 neo issue
i had purchased the phone from authorized samsung showroom a month back. the first day itself the phone hanged when i entered the camera app. i thought it would be a minor bug and would get solved and then when i used to put my phone on charge it used to turn off not always but many times. i went to the service centre yesterday and they said we will update the software and give you that should solve the problem. i had doubts though and got the phone back after they did it and the phone got witched off again on charge. went again today and they dint even know what the problem was and said i needed to leave my phone with them for 3 days. stil not sure whether they would solve the issue or not. one thing he said confidently was that they wont replace the phone. i got very pissed. waiting for the improvement
mr kailash
Sur is ur problem solved. I need to no bcoz i have same tis problem
I own a Samsung S3 Mini bought from Bahrain. It is an awesome device with a beautiful display. But its touchscreen stopped working some time ago. I was using a fake back cover. I performed lot of reboots and then factory reset as a last resort. Still it didn't work. As I reside in India and the device isn't on sale here, I couldn't get it repaired. So I stopped using it since. Now I tried the original back cover and it started working!!!....but only for few days. Then now again it works fro some time then goes off and so on... Is this an issue with the temperature or with the back cover?? BTW I got it tested by my uncle in Qualcomm and found out the hardware to be fine. As I have factory reset the device, it can't be software problem either(?).... Someone please help me...
Hey everyone, Having an issue hoping for a solution on. My Sprint Galaxy Tab S2 wont boot at all, wont (atleast show) charging, Odin isnt picking it up, and Smartswitch is telling me its not connected to the pc either. I put my S/N into SS but it comes back saying wrong SN each time I try again. Technically I am within my 1 yr however, Ive rooted it also so bye bye warranty... Anyone that can throw me a bone? Id sure appreciate it!
I noticed my volume button is also sticking a bit but Im not sure its even part of the issue. The phone died (hard bricked?!?) during an update I believe. Im hoping I can recover the device especially because in the past Ive done the same with my Note 3 and Note 4 and have been able to locate the proper resources to recover with odin even when odin didnt see it at first. (Dunno I did it but I know it was some awesome advice from xda-devs that had obviously been there with past noobs. If theres anyone that could refresh my memory or hand me the news that I'll need to seek proper burial for this dead stick I sure would appreciate it regardless....
thanks all
:good:
Thanks
...
Hi,
I just bought two untested N7000 phones. One is working fine after a factory reset but the other one is having some issues.
The phone takes about 2 min to get past the bootloader screen, but eventually boots. Download mode works too.
However, the S Pen is not working at all and the speaker seems to be dead as well.
I already opened the phone up to check for any signs of water damage or other hardware issues, but couldn't find anything. Almost looks brand new inside. The board gets somewhat warm, but not too much. I also tried 3 different batteries (they all work fine in the other Note). Flashing a stock JB rom didn't help either.
What could be the issue with this phone?
Thanks