Battery won't charge - RAZR i Q&A, Help & Troubleshooting

Hey, i simply put my phone to charge and nothing happens, battery status appeared as "not charging" (free translation, i'm from brazil therefore my phone is in portuguese), now the battery is fully discharged and just stays in the "charging screen".
I know nothing about android and stuff, but my friend unlocked the bootloader when i had other problems with the device...
Sorry for my english and lack of information, but i don't know what to do and the warranty is over already

No one? Please guys!

You tried another Charger? If that won't help, it's an hardware issue. You still can try to get an replacement, because an unlocked BL has nothing to do with broken hardware. This can happen with an locked BL, too.
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Related

Problem with my xperia.

Hi there. For some time now struggling to restore my xperia to life. It shows that the battery is fully charged, but after a few minutes of use switched off. I enclose two films, the first without the charger, the other connected charger. I tried to flash kernels, roms, go back to the stock rom. I am currently on CM10.2 stable. In each ROM symptoms are the same.
http://www.youtube.com/watch?v=eODbmMvfjq8
http://www.youtube.com/watch?v=4_KU1tTR08Y
Anyone?
Checked in service menue the battery?
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See if this relates to your issue... http://forum.xda-developers.com/showthread.php?t=2526618...
I've read a similar post in the ZL forum as well... apparently there's some quirk where the Z and ZL batteries can end up in a state where the phone won't stay running... it's possible it's a battery failure... which should be covered under warranty... check the other thread.
I have read about it, the symptoms are the same. Voltage is correct, the battery health: good, then, is just to replace the battery.
Thanks, I'll write here what was the problem.

[Q] GT N7000 not booting, low battery

Hello, I've had alot of trouble lately with my note, but I thought I'd fixed it.
It was overheating and screen was flickering, battery going from 100% to 1% in 30 minutes.
Just now my note shut down and it just shuts down after the boot logo, not because there's a fault in the system, but because the battery is low.
When I charge it, it says 100%. When I unplug it and charge it again it says 100% or 77% or 98% or something random. I can still enter recovery and it will also start booting sometimes. I've tried 3 different cables and 4 different batteries. Warranty has expired.
What can I do?
Thanks in advance
Buy a new battery!
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JulGer01 said:
Buy a new battery!
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Click to expand...
Click to collapse
I've bought 3 different new batteries, I doubt it's about the battery...

[Q] Dock not charging, but drains the tablet?

hi all,
just bought a 2nd hand TF701T but the dock won't charge at all. When charger is connected only to the dock, the light keeps flashing red even after being on the charger all night. When I connect the tablet to the dock, dock remains at 0% charge no matter what.
I also have a sneaky suspicion the dock drains the tablet because I left the tablet in the dock at about 85% charged, next morning it was empty.
dock has latest firmware (i think) and i've reverted the tablet back to stock to see if i could check for an update.
any ideas or do have send the dock to asus?
redecal said:
hi all,
just bought a 2nd hand TF701T but the dock won't charge at all. When charger is connected only to the dock, the light keeps flashing red even after being on the charger all night. When I connect the tablet to the dock, dock remains at 0% charge no matter what.
I also have a sneaky suspicion the dock drains the tablet because I left the tablet in the dock at about 85% charged, next morning it was empty.
dock has latest firmware (i think) and i've reverted the tablet back to stock to see if i could check for an update.
any ideas or do have send the dock to asus?
Click to expand...
Click to collapse
I would send it to asus. As far as i know some docks have this kind of problem
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tschmid said:
I would send it to asus. As far as i know some docks have this kind of problem
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Click to collapse
Asus stated that my warranty is void because the tablet is unlocked, so they want to charge 75 euro handling costs for even looking at it and if they repair, charge for that on top of it.
This is kind of a bummer, because a new dock is 130 dollar and if the dock has similar issues: tablet is still unlocked so no warranty?
Good one Asus! Will probably ditch the TF701 and go for something else. pfff should have known better after the TF700...
Ok but the dock isnt unlocked, so in my opinion warranty is void on tablet not on dock
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tschmid said:
Ok but the dock isnt unlocked, so in my opinion warranty is void on tablet not on dock
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Click to expand...
Click to collapse
Exactly! Only, not according to Asus NL
redecal said:
Exactly! Only, not according to Asus NL
Click to expand...
Click to collapse
The funny part: my warranty is void on both the tablet and dock because i've unlocked the tablet.
So I've asked Asus if I would get warranty if I buy a new dock and they responded:
"If you buy a new dock online, the warranty is not related to unlocking the tablet"
Write them, unlocking voids only tablet warranty. Also on Facebook, G+ and Twitter. Thats a shame
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redecal said:
The funny part: my warranty is void on both the tablet and dock because i've unlocked the tablet.
So I've asked Asus if I would get warranty if I buy a new dock and they responded:
"If you buy a new dock online, the warranty is not related to unlocking the tablet"
Click to expand...
Click to collapse
Thats just criminal ???
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tschmid said:
Thats just criminal ???
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Click to collapse
yup, put the TF701T for sale without the dock and ordered an HP SlateBook.
One less customer for Asus to worry about...
Not sure of laws in your country, but I would give them one more warning and then hand it over to an ombudsman or similar authority if you have one.

Device shuts down at around 5% battery

Well, my device has got the above mentioned problem. Every time the battery reaches about 5 % the device shuts off as if it was completely drained. When I try to turn it on afterwards it only shows the empty battery symbol and I have to charge it. The weird thing is when I charge it enough that it turns on it shows like 7-8 % battery. Now I suppose the device just shows me wrong numbers and is actually empty when it shows 5 %, so I guess it's a calibration issue? Did anyone experience something similar or know a possible fix? Thanks guys.
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Not that I know of, just fyi it's not great for the battery to discharge it to single digits all the time
mindfever91 said:
Well, my device has got the above mentioned problem. Every time the battery reaches about 5 % the device shuts off as if it was completely drained. When I try to turn it on afterwards it only shows the empty battery symbol and I have to charge it. The weird thing is when I charge it enough that it turns on it shows like 7-8 % battery. Now I suppose the device just shows me wrong numbers and is actually empty when it shows 5 %, so I guess it's a calibration issue? Did anyone experience something similar or know a possible fix? Thanks guys.
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Click to expand...
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You are right , when you reach 5% it will shutdown.
italia0101 said:
Not that I know of, just fyi it's not great for the battery to discharge it to single digits all the time
Click to expand...
Click to collapse
Thanks for the input. I know and I try to avoid getting low on battery as often as possible, but I've had the problem since I bought the device back in January. I just can't accept 5 as the new 0.
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jay661972 said:
You are right , when you reach 5% it will shutdown.
Click to expand...
Click to collapse
So yours does this too? I can't imagine this is normal behavior. Or is it some kind of protection mechanism?
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mindfever91 said:
So yours does this too? I can't imagine this is normal behavior. Or is it some kind of protection mechanism?
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Click to expand...
Click to collapse
Yup all the time, thats why before it hit 5%, time to charge... For me its ok
Nope mine goes to 0% before shutting down. Doesn't make sense. Maybe it's your rom/kernel
Jeremy said:
Nope mine goes to 0% before shutting down. Doesn't make sense. Maybe it's your rom/kernel
Click to expand...
Click to collapse
If youall keep letting it go below 5% one of these time's it won't take a charge and you will be getting new phone's. Not good to run lithium ion batts to zero.
Jeremy said:
Nope mine goes to 0% before shutting down. Doesn't make sense. Maybe it's your rom/kernel
Click to expand...
Click to collapse
I'm running stock ROM with franco.Kernel r21, nothing fancy here, completely stock settings without undervolting or anything. It also happened when I was on stock kernel. It's really awkward behavior and I never encountered this on any other device. I'll probably go and see if I can get a replacement.
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mindfever91 said:
Well, my device has got the above mentioned problem. Every time the battery reaches about 5 % the device shuts off as if it was completely drained. When I try to turn it on afterwards it only shows the empty battery symbol and I have to charge it. The weird thing is when I charge it enough that it turns on it shows like 7-8 % battery. Now I suppose the device just shows me wrong numbers and is actually empty when it shows 5 %, so I guess it's a calibration issue? Did anyone experience something similar or know a possible fix? Thanks guys.
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Click to expand...
Click to collapse
I have a similar problem with a 32 GB Nexus 6 - it randomly turns down completely at all different battery levels - 15% on up to 60%.
I've Google'd and found some people complaining about the issue. Ultimately I was unable to resolve this (still completely shutting down 2-3 times a day). The only solution was to plug into a power source and then I could turn it on and unplug.
Sending this device back to Google for a swap.

P9000 - Charging takes more than 14 hours

Hi all,
I just got my P9000, it came with no charger, just the cable.
I already tried 5 different chargers and with all of them I get the same result, device takes more than 14 hours to charge (from 10%).
Already tried it with:
- An ASUS USB charger (used for ASUS tablet)
- Quick Charge Qualcomm Certification 2.0
- 2.4 A charger
- No-brand 1.5 A charger
- A ZTE phablet charger
I tried all these chargers with two different cable.
I tried one of these combination to charge another Elephone P9000 of a colleague and it charged 10% in less than 20 minutes.
I knew that without the official charger, the charge would take a bit more time, but not 14 hours...
Any advice? Should I try to return it? Can I do anything without spending more money in chargers?
Thanks for your help
What Firmware is in p9000
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Hi,
thanks for the reply.
I asked my sister (the phone owner) to send me a screenshot of the firmware number, she sent me the attached image.
Any suspicion? She said that an update notification appears and that she accepted, so, I think she has the latest firmware. Please let me know if there's anything I can do.
Best Regards,
L. Pinho
I habe Android 7 with flashtool in phone all is OK
You must testet maybe Android 7 flash with flashtool.
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Hi skysauger,
did you had this problem with the previous version of the firmware?
If I flash a new unofficial firmware, it may void the warranty.
Any other alternatives?
Thanks again for your help
With android 7 I have not the problem, with the 6version has mrin p9000 also slowly gelaen, however not so slowly.
The warranty should not go out, as the update is directly from Elephone comes and you can only install it with flashtool.
It is worth a try.
If that does not work, you have to reclaim it.
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Hi skysauger,
you got me curious, how much time it would take to fully charge your phone with version 6?
Thanks again for replying,
L. Pinho
Hi,
my sister just send me an IM, the phone is not charging at all.
Thanks for the replies, I will try to activate the warranty

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