HTC One & Media Files - One (M7) Q&A, Help & Troubleshooting

I plugged up to my pc and put albums in the music folder and picture albums in a pictures folder. When i open the music app, it doesn't see any music and same with gallery, cant see anything only pics i've taken with phone. If i use my file explorer it see's everything, opens it and plays. I tried third party gallery like quickpic and it works fine. Poweramp works fine as well for music. The stock software isnt showing anything. I factory reset phone as well and same thing. I've been using android for the longest and first time encountered this. (EVO, EVO 3D GS1, GS2, GS3, Skyrocket, Nexus 4)
Any help would be greatly appreciated.

I used the HTC sync program. Music is there and works. For pictures it separated one album into 30 and gave them all random titles. Very strange. Could use some help here as well
Sent from my HTC One using xda premium

Have the same problem. All my photos don't show up in gallery.
Sent from my HTC One using xda app-developers app

I think you should clear gallery cache data from app manager and then restart.
This was solved my issue once.
sent from earth using Tapatalk

You will also need to clear the "media storage" cache.
Skickat från min HTC One via Tapatalk 2

Chodaboy83 said:
Sounds like a lot of jumping through hoops just to transfer some songs and pics?? All of my android friends are always saying how much they love the drag and drop features of their phones, and how they dont need itunes to sync pics and songs. Looks like its not all its cracked up to be, with a 2013 flagship model not properly transferring media via drag and drop.
Click to expand...
Click to collapse
Worked fine when I dragged music and pictures over. Not sure what OP is doing wrong.
I put pictures in the Pictures folder and music in the Music folder. Then unplugged and they showed up in the respective apps.

Since HTC Music Player can show folders as a category what I did was simple -
1. Under Music folder created sub-folders with same name as my iTunes Playlists
2. Opened each folder and dragged the iTunes Playlist from iTunes into it
3. This copies all songs from that playlist into the folder
So the folders in the player work as playlists
Also, copy over Events from iPhoto into Pictures folder creating each sub-folder and this show up in Gallery as Albums !!
All done ...

im having the same problem with my htc one. will someone please tell me if they found a way to fix this issue? clearing the media storage didnt fix the prob,it only made it worse now even the pics i took from the phome wont show up in the gallery. rebooted it like 3 times. please help! this is completely ruining my brand new htc one for me..

So I just found a way to get everything back .
First download a root file explorer (one able to gain root)
then navigate to your root it should be just a "/" then go to /data and then /data/media.
Bam that's where everything is! now just move all the folders to the main sdcard directory, /sdcard or delete the files that are in /data/media if you don't need them anymore.
Good Luck and hit "Thanks" if it helped :laugh::laugh:

Related

[Q] Music Playlist...Froyo, Apex 5.3

Hi guys......I've been using Apex 5.3 and I've noticed something......You make a playlist in your favorite music player and then reboot the phone, after the reboot and the media scanner, you check the playlist and there are no songs in the playlist!!..............I've notted that it just happens in Android 2.2 Froyo, when i was whit a GB ROM It didn't happen...... I would like to know if there is any way to avoid this!.....It's annoying making the same playlist a lot of times!!! I would appreciate you to Help Me
And....sorry for my bad English ...........If you don't understand my words tell me please I'm just learning and i'm from Mexico!! Greetings
I have similar issue with mixzing. Playlists are lost after flashing roms. Any suggestion on how to preserve my playlists
mansared said:
I have similar issue with mixzing. Playlists are lost after flashing roms. Any suggestion on how to preserve my playlists
Click to expand...
Click to collapse
Your playlist are usually saved on your sd card as a little file. You could back it up and re-open it after flashing a new ROM.
Might be different with different player tho, I haven't tested it. Just my though on it as I don't use playlist
Do you know where I can find this file???
caddi234 said:
Do you know where I can find this file???
Click to expand...
Click to collapse
Usually would be in a folder created by your music player (with the name of your music player). Although, like I mentionned, I don't use playlist so I'm not sure where they would be placed
I'm going to go ahead and mention this now:
This is an issue relating to the media scanner. It is not specific to any one application, phone, or ROM. I've done a ton of searching on Google for an answer, and it is obviously not restricted and seems to come from the media scanner. Winamp, Songbird, PowerAMP, Instinctiv, Android Music, etc... all seem to have this problem.
As far as I know, there is no fix. Your best bet is to get an app that will let you sync playlists from your computer, and sync regularly. If you use an app that saves playlists as .m3u, you can create a new folder called .NoMedia, and media scanner will ignore it, and thus, not try to update it. If your app does not create playlist files, your playlists are stored in a database file and you're really out of luck.
Please, if anyone knows of a fix, please help!
rmikulus said:
I'm going to go ahead and mention this now:
This is an issue relating to the media scanner. It is not specific to any one application, phone, or ROM. I've done a ton of searching on Google for an answer, and it is obviously not restricted and seems to come from the media scanner. Winamp, Songbird, PowerAMP, Instinctiv, Android Music, etc... all seem to have this problem.
As far as I know, there is no fix. Your best bet is to get an app that will let you sync playlists from your computer, and sync regularly. If you use an app that saves playlists as .m3u, you can create a new folder called .NoMedia, and media scanner will ignore it, and thus, not try to update it. If your app does not create playlist files, your playlists are stored in a database file and you're really out of luck.
Please, if anyone knows of a fix, please help!
Click to expand...
Click to collapse
The only solution I've found is FLASHING A GINGERBREAD ROM...I haven't had problems about this in Gingerbread........But I think they are still a little unstables!! :S
I'm having the same problem with FroYo and PowerAmp on my Captivate but the problem only occurs when I unmount and re-mount the SD cards and then the media scanner runs. If I reboot on the phone normally the scanner leaves the playlists in tact.
If you're using PowerAmp there's actually a 2 different settings that fix this, under Advanced Folder options: No System Scan For Folders, and Create /MusicFolders. For the first one you just select which folders you want to exclude from the scanner, for the latter it creates said folder (on both SD cards) and then you need to move your music to the MusicFolders folder(s). I suppose the former is easier if you have your music spread out over both SD cards or just don't feel like moving your music underneath another subfolder. The trade-off to this is that you lose use of the System Library and can only use Folder Playlists.
I used the Create /MusicFolders option, moved all my mp3s under it, created a couple of playlists with a few songs each. Unmounted/re-mounted the SD cards and also rebooted the phone and let the media scanner run both times and the Folder Playlists were untouched. Hopefully there's a fix eventually but for now, I can live with cumbersome functionality of using only folders since I only use playlists and very rarely shuffle all the songs on my phone. Not having to spend a half hour recreating playlists is more than worth the tradeoff.

HTC One & Media Folders

I plugged up to my pc and put albums in the music folder and picture albums in a pictures folder. When i open the music app, it doesn't see any music and same with gallery, cant see anything only pics i've taken with phone. If i use my file explorer it see's everything, opens it and plays. I tried third party gallery like quickpic and it works fine. Poweramp works fine as well for music. The stock software isnt showing anything. I factory reset phone as well and same thing. I've been using android for the longest and first time encountered this. (EVO, EVO 3D GS1, GS2, GS3, Skyrocket, Nexus 4)
Any help would be greatly appreciated.
nkawal said:
I plugged up to my pc and put albums in the music folder and picture albums in a pictures folder. When i open the music app, it doesn't see any music and same with gallery, cant see anything only pics i've taken with phone. If i use my file explorer it see's everything, opens it and plays. I tried third party gallery like quickpic and it works fine. Poweramp works fine as well for music. The stock software isnt showing anything. I factory reset phone as well and same thing. I've been using android for the longest and first time encountered this. (EVO, EVO 3D GS1, GS2, GS3, Skyrocket, Nexus 4)
Any help would be greatly appreciated.
Click to expand...
Click to collapse
I've noticed the same issue here. I can connect to a network share, copy music into the Music folder (or media/music) but it wont appear in the Music app, or DoubleTwist. The same is true when copied over USB. Not sure how to get it to detect the music. If I navigate to the folder, I can launch individual songs, but the players wont read the tags, or add the song to it's database...
Force close media storage and use
Media scanner on the play store right after fc-ing media storage.
Sent from my HTC One using xda app-developers app
bestofrhcp said:
Force close media storage and use
Media scanner on the play store right after fc-ing media storage.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
That didn't seem to do anything for me. I did get music to appear once though by using DoubleTwist AirSync yesterday. I sync'd some crappy windows sample music successfully via that method last night. It showed up in DoubleTwist and the HTC Music app. So I manually deleted those albums and attempted to sync an album I recently got. That time it showed up in DoubleTwist but NOT the HTC Music app. I cannot figure out what the hell is going on or what to do about it. I've tried 3 different media scanner's from the play store and none have done anything for me. I've tried copying my music to various folders hoping they'll get caught in a scan but still no success. Is everybody else able to use the Music app with no problems?
I thought I was the only one. I tried to install Swype also and that didn't work either
Sent from my HTC One using xda app-developers app
still no fix for this problem? will anyone care to reply n help me out?just got the htc one n this glitch is RUINING the brand new phone for me what did the OP do?
So I just found a way to get everything back .
First download a root file explorer (one able to gain root)
then navigate to your root it should be just a "/" then go to /data and then /data/media.
Bam that's where everything is! now just move all the folders to the main sdcard directory, /sdcard or delete the files that are in /data/media if you don't need them anymore.
Good Luck and hit "Thanks" if it helped :laugh::laugh:

[Q] Downloading music

I have had all three versions of the EVO and have always been able to download free mixtapes with my phone and use a file explorer to transfer the files to my music folder and they were instantly in my player. With the HTC One I can download them and move them and even play them from e'sfile explorer but my music player never sees them. If I connect phone HTC one to my computer and put the same songs in my music folder they show up instantly... What the hell is going on? No SD card problem?
Appreciate the help in advance
You need to rescan the phone for media. There are apps for that. I think one is even called rescan media
Sent from my HTCONE using xda app-developers app
Torrent
rmusic2400 said:
I have had all three versions of the EVO and have always been able to download free mixtapes with my phone and use a file explorer to transfer the files to my music folder and they were instantly in my player. With the HTC One I can download them and move them and even play them from e'sfile explorer but my music player never sees them. If I connect phone HTC one to my computer and put the same songs in my music folder they show up instantly... What the hell is going on? No SD card problem?
Appreciate the help in advance
Click to expand...
Click to collapse
If you are downloading legal music via mixtapes etc why not just go to mixtapetorrent.com and use the utorrent app to download the music. You can use utorrent to direct the music to the spot you want it on your phone. Thus no need for the file explorer etc.
Are you serious that this amazing phone requires a 3rd party app to recognize mp3's in the music folder? I can do that but it really doesn't click with how advanced this thing is. My old HTC phones didn't need that.
I have no issues with the Music player seeing music in the music folder..
derekwilkinson said:
I have no issues with the Music player seeing music in the music folder..
Click to expand...
Click to collapse
I'm having the same problem the OP listed. No idea why. Same files my Evo had no problems with.
reaper36 said:
Are you serious that this amazing phone requires a 3rd party app to recognize mp3's in the music folder? I can do that but it really doesn't click with how advanced this thing is. My old HTC phones didn't need that.
Click to expand...
Click to collapse
No, it doesn't need another app to recognize the apps. It's just not triggering the operating system to rescan for media files. Android scans the entire storage on boot or between mounting the storage for new media files (pictures, audio, video, etc) and then adds them to the libraries they belong to. Certain actions can bypass this scanning for new media. This app I suggested manually tells the system to scan for these files. It's nearly instantaneous when you do it. I've had to use it before on other devices, you literally open the app and you're done.
For some crazy reason I can not get any of four albums to show up. Rebooted phone, ran rescan media. Even pulled one song out of it's sub-folder and put it straight into the music folder.
reaper36 said:
For some crazy reason I can not get any of four albums to show up. Rebooted phone, ran rescan media. Even pulled one song out of it's sub-folder and put it straight into the music folder.
Click to expand...
Click to collapse
Do the file names have periods in the name such as in place of a space? What file type are the files?
Sent from my HTCONE using xda app-developers app
gk1984 said:
Do the file names have periods in the name such as in place of a space? What file type are the files?
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Example: 08 Orianthi - Another You.mp3
10-orianthi-highly_strung.mp3
01 Lights Of Manos.mp3
From 3 albums that worked on my OG Evo this morning.
I had the same problem and after getting the music player to play the song it said the format wasn't supported. And these were songs I played on my galaxy nexus fine. And astro file explorer plays them fine too...
Sent from my HTCONE using Tapatalk 2

HTc One music player wont update music files

my htc one on stock android 4.1.2 (1.29.666.17) isnt updating the music files. i have even tried changing the folders, placing them on the root folder of the hard disk and rebooted my phone, cleared media storage and everything else i read on xda. 3rd party music players are able to find the music files but the stock htc one music player says 'no artists found'. what do i do? it used to show all the songs till i changed their directory, now even if i put them in the old directory it doesnt show ANY songs. i really like the stock player!
MBT93 said:
my htc one on stock android 4.1.2 (1.29.666.17) isnt updating the music files. i have even tried changing the folders, placing them on the root folder of the hard disk and rebooted my phone, cleared media storage and everything else i read on xda. 3rd party music players are able to find the music files but the stock htc one music player says 'no artists found'. what do i do? it used to show all the songs till i changed their directory, now even if i put them in the old directory it doesnt show ANY songs. i really like the stock player!
Click to expand...
Click to collapse
Try with" update album art" option. I have that on my HTC phones too.
Maybe you must edit your ID3 Tags.

Basic question about stock music player.

I have thousands of music files on my SD card. The stock music player seems to only be able to access and read ( when in shuffle mode under tracks ) some of my songs , meaning the ones only under tracks heading in shuffle mode. A little bit of research made me believe that the reason only half of my songs are listed under tracks is that the rest are within sub folders on the SD card and not accessible under tracks to be played via the shuffle method.
Any ideas on what I need to do to make all my songs accessible for shuffle play?
Sent from my SM-N910T using Tapatalk
I've just been extracting my albums to the desktop of my cpu. Then dragging and dropping the album folders to the SD card with my n4 plugged in.
if you dont keep your music in folders, then it will be easier for them to be read by all music players..
not very organized, but, at least all your songs are available all the time, with every player..
wase4711 said:
if you dont keep your music in folders, then it will be easier for them to be read by all music players..
not very organized, but, at least all your songs are available all the time, with every player..
Click to expand...
Click to collapse
So basically I would have to dump all music files into one folder. Breaking up all albums and folders?
Sent from my SM-N910T using Tapatalk
Nope.
10-K said:
Nope.
Click to expand...
Click to collapse
OK put albums in one folder and not make sub folders within a folder?
Sent from my SM-N910T using Tapatalk
Sorry you are having such trouble.
My albums are each in their own folder loose on my SD card. Maybe this pic will help more.
You can see a rom, a pic, and the album folders
10-K said:
Sorry you are having such trouble.
My albums are each in their own folder loose on my SD card. Maybe this pic will help more.
You can see a rom, a pic, and the album folders
Click to expand...
Click to collapse
So basically you don't have folders within those folders?
Sent from my SM-N910T using Tapatalk
Yes
Thanks guys.
Sent from my SM-N910T using Tapatalk
just remember, every music player handles files differently, so keep that in mind when you do that..
for me, I just dump it all on my sd card in a directory called music, and always play them randomly anyways, so there is never an issue with any player I use by doing that

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