I got my pre ordered One on Sunday from my local best buy. I paid $260 after my upgrade and getting the geek squad insurance and sales tax. I got to reading the wire fly thread and saw that they had them for $119 with $20 visa card. That would drop it down to $100 plus I get the $100 from my OG EVO. WELL...I went into Best Buy tonight and told them I wanted a refund on my phone and I was going to buy from Wire Fly. They asked if they price matched, would I keep it? Said, SURE! Walked out paying $.01 for phone and $9.99 for protection plan. $10.00!!!! I also get $100 back from HTC! In the end I'll have made $90 on the new ONE!
Just had to share my story. Love this phone!
Wish I had nice Best Buys near me that price matched online retailers. Mine only does local brick & mortar stores. Congrats!
Hey, I've got black tie, too. Dies having black tie help get any kind of discount even when you're not upgrade eligible? (Sorry, not real familiar with black tie/best buy).
TIA
Sent from my EVO using xda premium
reynoldsrobbie said:
I got my pre ordered One on Sunday from my local best buy. I paid $260 after my upgrade and getting the geek squad insurance and sales tax. I got to reading the wire fly thread and saw that they had them for $119 with $20 visa card. That would drop it down to $100 plus I get the $100 from my OG EVO. WELL...I went into Best Buy tonight and told them I wanted a refund on my phone and I was going to buy from Wire Fly. They asked if they price matched, would I keep it? Said, SURE! Walked out paying $.01 for phone and $9.99 for protection plan. $10.00!!!! I also get $100 back from HTC! In the end I'll have made $90 on the new ONE!
Just had to share my story. Love this phone!
Click to expand...
Click to collapse
Very nice. I wish bestbuy would be consistent with their pricematching.
I had every intention on returning it I even chatted with an online sales person to see if they'd price match, they told me only if it says 'lowest price guarantee". When I went in, the girl asked me if they matched the price, would I keep the phone. She then asked the details she must have misunderstood me and gave it to me for free. Score!
Was able to give evo4g LTE to son and send in his evo for $100.
Sent from my HTCONE using Tapatalk 2
I bought a HTC One from Best Buy, then realized that Sprint was selling it for $150 less. They would not price match so I ordered one from Sprint, it arrived a couple days later, then returned the first one back to them.
Pretty ridiculous that they wouldn't price match especially considering I bought it off contract.
mutelight said:
I bought a HTC One from Best Buy, then realized that Sprint was selling it for $150 less. They would not price match so I ordered one from Sprint, it arrived a couple days later, then returned the first one back to them.
Pretty ridiculous that they wouldn't price match especially considering I bought it off contract.
Click to expand...
Click to collapse
I could be mistaken but I believe their policy says they price match most things except "contract phones." Since you were going to buy yours off-contract from BB, they should have price matched. I would call up BB corporate and complain, telling them that cannot see yourself shopping at BB any longer after that experience. I do this every time a BB employee/manager screws up and corporate always makes up for it by sending me a $50 gift card.
Here is the policy:
http://www.bestbuy.com/site/Payment...ee/pcmcat297300050000.c?id=pcmcat297300050000
Marty said:
I could be mistaken but I believe their policy says they price match most things except "contract phones." Since you were going to buy yours off-contract from BB, they should have price matched. I would call up BB corporate and complain, telling them that cannot see yourself shopping at BB any longer after that experience. I do this every time a BB employee/manager screws up and corporate always makes up for it by sending me a $50 gift card.
Here is the policy:
http://www.bestbuy.com/site/Payment...ee/pcmcat297300050000.c?id=pcmcat297300050000
Click to expand...
Click to collapse
That's what I thought too but the guys working in the mobile section seem to be a few beers short of a six pack.
I let them know that I would never considering buying a phone from them again. I will continue to use Best Buy for their "showrooming" quality and order my stuff online.
Ya I too bought mine from best buy off contract and I couldn't for the life of me get them to price match sprints off contract price when I use to get them to price match the off contact price on my past phones like the Evo 3d and Galaxy Nexus, they said it was a new policy that went into effect in like March
Sent from my HTCONE using xda app-developers app
reynoldsrobbie said:
I got my pre ordered One on Sunday from my local best buy. I paid $260 after my upgrade and getting the geek squad insurance and sales tax. I got to reading the wire fly thread and saw that they had them for $119 with $20 visa card. That would drop it down to $100 plus I get the $100 from my OG EVO. WELL...I went into Best Buy tonight and told them I wanted a refund on my phone and I was going to buy from Wire Fly. They asked if they price matched, would I keep it? Said, SURE! Walked out paying $.01 for phone and $9.99 for protection plan. $10.00!!!! I also get $100 back from HTC! In the end I'll have made $90 on the new ONE!
Just had to share my story. Love this phone!
Click to expand...
Click to collapse
Hate to one up ya......but check out what I did. Last year my wife and I both got 2 Evo 4G LTE's and I shelled out an extra $30 on each phone for their black tie trade in program. I had to open up 2 new lines as my wife and I's lines were not available for upgrade. Best buy let me swap my 2 new lines to the old lines. This would allow me to upgrade my LTE's in a year if I wanted. (My friend wanted one of my lines and the other went to my mother). So this brings us to this year and the one. When I went to trade in my LTE's, Best Buy gave us $280.00 per LTE for trade....I walked out about $40.00 + after taxes....and have 2 phones to send back to HTC....so end the end....+240.00!!!! (well minus the $60 i paid for the program only $180 ahead.) still not bad being paid for this awesome phone!!
LymeWire said:
Ya I too bought mine from best buy off contract and I couldn't for the life of me get them to price match sprints off contract price when I use to get them to price match the off contact price on my past phones like the Evo 3d and Galaxy Nexus, they said it was a new policy that went into effect in like March
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Ya, that new policy in March says no price matching for "contract phone." The employee you spoke with incorrectly applied it to off contract phones. You can see the policy in the link I provided in my previous post in this thread. I would print out a copy and show it to them. If they still refuse, call corporate and complain. They will likely send you a gift card for your trouble at the minimum.
Related
http://wireless.amazon.com/f/verizon50
http://m.bgr.com/2011/09/16/amazon-offers-50-gift-card-with-all-verizon-phones/
Wanted to give you guys the heads up on this deal. Amazon already had the Bionic priced at $179. Now apparently they will throw in a $50 amazon gift card for anyone purchasing the Bionic (or other Verizon phones) up until Sept 26th... effectively making the Bionic a mere $129!
Hope this helps someone
Edit: $129 pricing is for new lines of service. Upgrades are $199 ($249 + 50 gift card)
Hmmmm... I'm showing 249....
If you go with new plan instead of upgrade it changes price to $179, and you get a $50 VZW card, so = $129
Does with both new individual and family plans.
Upgrade individual / family plans gets regular $249 price.
TauntingBull said:
Hmmmm... I'm showing 249....
Click to expand...
Click to collapse
$129 pricing is for new lines of service. $249 + 50 gift card for upgrades.
Edited OP to say this.
Well crap, I just paid full price yesterday...
Bring it back then you have
14 days
Sent from my DROID BIONIC using xda premium
Eh, I got mine for $179 with a new line. Still a nice little price drop, though.
Be aware that when you purchase/upgrade your service with indirects/web stores/etc., you not only sign a contract with VZW but you also sign a contract with them.
Some are better than others. A couple of indirects will actually make you pay an ETF if you do something as simple as say a price plan change.
unremarked said:
Be aware that when you purchase/upgrade your service with indirects/web stores/etc., you not only sign a contract with VZW but you also sign a contract with them.
Some are better than others. A couple of indirects will actually make you pay an ETF if you do something as simple as say a price plan change.
Click to expand...
Click to collapse
This. I spend a LOT of money with Amazon, and can usually get them to bend the rules on stuff like this (seeing as I just purchased last THU). But no-go on this one without an early term fee.
unremarked said:
Be aware that when you purchase/upgrade your service with indirects/web stores/etc., you not only sign a contract with VZW but you also sign a contract with them.
Some are better than others. A couple of indirects will actually make you pay an ETF if you do something as simple as say a price plan change.
Click to expand...
Click to collapse
Good heads up for newbies. I know for Amazon its that you can't downgrade or cancel your data plan on your account for 6 months after you sign up... but after that you are fine to do whatever.
Cant really think of anyone who signs up for a two-year contract just to cancel it 5 months later... Only would be extreme situations that don't affect 95% of people...
Hey guys just a heads up. I was over in the Skyrocket forums and saw some people calling up customer service to get credits put on thier bill for the $100 price different between LTE markets and non-LTE markets. So I decided to try while I didn't get the full $100 credit I ended up getting $75 bill credit. Mind you I only originally paid $125 for mine as I was paying the price difference between the Atrix and the Vivid(used my friends upgrade and gave him my Atrix).
Noodles5666 said:
Hey guys just a heads up. I was over in the Skyrocket forums and saw some people calling up customer service to get credits put on thier bill for the $100 price different between LTE markets and non-LTE markets. So I decided to try while I didn't get the full $100 credit I ended up getting $75 bill credit. Mind you I only originally paid $125 for mine as I was paying the price difference between the Atrix and the Vivid(used my friends upgrade and gave him my Atrix).
Click to expand...
Click to collapse
I upgraded the same way as you. How did you get that to work calling in since you didn't purchase it on your account?
I guess they just looked at my account and saw a Vivid and seeing as it was a non-COR store they couldn't look up a reciept.
What did you tell them? I called and they said they don't do price matching against the store. I guess I could tell them I bought it online, but I'm pretty sure they can check that I bought it in-store.
htcvividnoob said:
What did you tell them? I called and they said they don't do price matching against the store. I guess I could tell them I bought it online, but I'm pretty sure they can check that I bought it in-store.
Click to expand...
Click to collapse
I told them that I find the practice of having 2 different prices on a device depending on where you are located is bunk. I could seriously just drop my service and go elsewhere...I'd rather pay the cancelation fee and move my family and friends with me. The NYC market is seriously only an hour away so I asked for the difference in a bill credit as my store was a dealer and would not help me out.
I got $50 credit only, but I guess is better than nothing . I told them I drove to California today and my friend got exactly the same phone this morning for $99. I kinda played fool and I told them that "even right now when I check online (presumably to be in California still) I see $99. How is possible they already discounted the device, not even after a week". They told me that zip/area code thing (that I've already knew about of course) but in the end he gave me $50 credit towards my account . I guess it also depends who rep you're talking to, got lucky maybe, talked to a guy.
Sent from my HTC Vivid via Tapatalk
I went to the AT&T store where I picked up my Vivid. They wouldn't give me the $100 difference, but they gave me $100 in accessories, so better than nothing.
I am extremely happy I got the phone yesterday after pre-ordering on the 5th, but Best Buy really left a sour taste in my mouth. First off, they did not recognize my entry in their "Phone Freedom" program which offered a $50 gift card if you bought a phone through them within the year. The stupid thing is, they said that they couldn't find my email address in the system, yet I only started getting emails about their specials after I signed up for that promotion. That made me pretty unhappy. I even signed up twice for the promotion a few days apart since I thought it was so strange that I didn't get a confirmation email the first time. After I didn't get it the second time, I just assumed that they weren't sending out confirmations (Strange, but I didn't think it just wouldn't work twice in a row).
The next thing was that it is plastered all over the walls in the mobile section of their store that they price match and have a low-price guarantee; yet they only price match phones that are purchased off contract. That might be common place on this forum with phone fanatics, but out in the real world (in the US at least) most phones are purchased with a contract. Saying that they price match "any deal" and then ruling out 90%(Edit: I guess I was a little optimistic, 66%) of phone purchases doesn't really seem like fair advertising to me.
Has anyone else purchased their One at Best Buy? Did you get your gift card if you signed up for the Phone Freedom program? The cashier said that it was a very common problem, and that it only really worked if you went in store to sign up, and that the online entry didn't really work.
I love the phone. I can not believe how much better it feels compared to my aging E4GT, but I wish I had a better purchasing experience.
When I signed up online for the "phone freedom", I did get a confirmation email and I made sure to save it. When I upgraded my phone last year, I also made sure to take a hard copy of the email with me just in case. Good thing too because their system was down and the only way they were willing to give me that discount was if I could show them the confirmation email (which I did). After that, the manager adjusted the price by $50. When I upgrade to the HTC One (as soon as the black version is available), I am definitely going to be sure to take a copy of the new confirmation email I got from BB when I signed up again earlier this year.
The price match policy actually really just depends on particular stores and what policies they know and abide by.
Best Buy's policy most recently changed on 3/3/2013 to exclude contract mobile from price matches. However some stores will still recognize and offer price matches to brick and mortar stores for contract phones, which was their old policy. Unfortunately, I was unable to find a brick and mortar store that had a price less than $199.99 when I went to my local BB.
Sent from my HTCONE using xda app-developers app
I bought mine through best buy and got my $50 off for the phone freedom, and had a good overall experience. Sorry you had troubles though.
Sent from my HTC One using xda premium
yes i got mine no issue pre ordered the 6th i love the phone
I did the pre order there and I also got my confirmation for the $50 gift card from the freedom program, Also I did my research where to order the phone and I knew they changed the price match policies to be able to match online retailers but excludes on contract cell phones. I guess they did because amazon prices their smartphones dirty cheap after a few months(With a new line).
I know its a little off topic but does anyone know if Best Buy's Black Tie program is any good? I'm pretty sure they tried to make you buy it if you bought the phone. When I bought my iPhone they made it seem that I could destroy the thing and get a new one free of charge for only $10 a month. I'm thinking of getting insurance for my One when I get it because I don't want to get a case and hide its premium feel. I heard it doesn't hold up against scratches and drops too well :c?
demo27vol1 said:
I know its a little off topic but does anyone know if Best Buy's Black Tie program is any good? I'm pretty sure they tried to make you buy it if you bought the phone. When I bought my iPhone they made it seem that I could destroy the thing and get a new one free of charge for only $10 a month. I'm thinking of getting insurance for my One when I get it because I don't want to get a case and hide its premium feel. I heard it doesn't hold up against scratches and drops too well :c?
Click to expand...
Click to collapse
I brought their insurance for my daughter's Note II back in november and I got it for my One, is cheaper if you buy the 2 years in advance $169 vs $240($10 * 24 months) + taxes. So far the only claim I have done is for the Note's charger, my daughter somehow pulled the plastic tubing that covers the charging cable close to the USB plug, We went to best buy and they order me an new whole charger( charger box+ cable) and they let me keep the charger box. I read the fine print and it covers damage accessories(included with phone) for 1 time replacement. The only thing that doesn't cover is if the phone is lost or stolen with $0 deductible.
Also if you decide to get the black tie insurance as a bonus, when is time to upgrade to a new phone they have trade-in plus, They will give you 100% the value of your phone at the time of trade-in plus a $50 gift card.
I do indeed have best buys insurance and am very happy with it. I got it with my Galaxy S2 and a month after I got the phone I dropped it on concrete and cracked the screen all up.
I went to best buy and told them what happened. They said they had to send it off and offered me a temp rental phone to hold me over ($50 charge that they refund when you return it undamaged). I took the rental and like a week later I went back and they said the damage to the casing was too bad (it was scraped up on the side badly) and it was unrepairable so they gave me a new phone.
I gave them back the rental, got my $50 back, and went home with a new phone. Very good experience, and so far it was my only claim.
Sent from my HTC One using xda premium
Glad all of you had such a good experience and that it was just me who had it rough. For those of you who got the Phone Freedom offer, did you receive a confirmation email at the time you signed up, and did you sign up online or in a store?
Sent from my HTCONE using Tapatalk 2
cntchds said:
Glad all of you had such a good experience and that it was just me who had it rough. For those of you who got the Phone Freedom offer, did you receive a confirmation email at the time you signed up, and did you sign up online or in a store?
Sent from my HTCONE using Tapatalk 2
Click to expand...
Click to collapse
I used my Phone Freedom offer back in November. I did receive a confirmation email and the signup was done online.
cntchds said:
I am extremely happy I got the phone yesterday after pre-ordering on the 5th, but Best Buy really left a sour taste in my mouth. First off, they did not recognize my entry in their "Phone Freedom" program which offered a $50 gift card if you bought a phone through them within the year. The stupid thing is, they said that they couldn't find my email address in the system, yet I only started getting emails about their specials after I signed up for that promotion. That made me pretty unhappy. I even signed up twice for the promotion a few days apart since I thought it was so strange that I didn't get a confirmation email the first time. After I didn't get it the second time, I just assumed that they weren't sending out confirmations (Strange, but I didn't think it just wouldn't work twice in a row).
The next thing was that it is plastered all over the walls in the mobile section of their store that they price match and have a low-price guarantee; yet they only price match phones that are purchased off contract. That might be common place on this forum with phone fanatics, but out in the real world (in the US at least) most phones are purchased with a contract. Saying that they price match "any deal" and then ruling out 90%(Edit: I guess I was a little optimistic, 66%) of phone purchases doesn't really seem like fair advertising to me.
Has anyone else purchased their One at Best Buy? Did you get your gift card if you signed up for the Phone Freedom program? The cashier said that it was a very common problem, and that it only really worked if you went in store to sign up, and that the online entry didn't really work.
I love the phone. I can not believe how much better it feels compared to my aging E4GT, but I wish I had a better purchasing experience.
Click to expand...
Click to collapse
They screwed me out of mine also because they claimed I used the wrong area code when I registered. I *****ed but to know avail, I'm going to call corporate on Monday.
Even if by some chance I did , they should honor it. I love the phone also.
To the other posters I bought my insurance for $90 from SquareTrade. It typically costs about about $40 more but I get coupons all the time for being a customer. It covers all defects and drops and spills.
Only have a $100 deductible but that's ok.
Sent from my HTC ONE using xda premium.
The did not find my freedom $50 either. They called someone and they emailed me a $50 giftcard. The put the free zagg on (fo free) as we waited. (I'm ready to take it off, as it sucks IMO) then she tried to sell me on a case. I already had a cruzerlite with me. She left the case on the counter. She put my phone and zagg case in on top of it. As she bagged everything she grabbed the case too. It took over an hour to get it all set up but I got the phone and some freebies.
Sent from my HTCONE using Tapatalk 2
I ended up calling corporate yesterday, and they were saying I may have signed up in the wrong place... I followed their email in February for the promotion. Anyway, the guy said he was trying to figure something out right before the line was disconnected. Bah. I'll just call back tomorrow. I will say, the customer service people were extremely nice.
Sent from my HTCONE using Tapatalk 2
Bought two from Best Buy had great experience. Only thing was they were unaware of free screensaver's and had to go back.
Posted this Friday.
First at Sprint Store this morning I purchased 3 accessories and got half price (they looked at me weird because I didn't have phones yet). Then at Best Buy I traded one of my htc evo LTE got a hundred dollars for it, the other goes to my daughter. Plus I am sending two htc EVO Design's back for a hundred dollars a piece from the preregister I did with HTC. Also was able to do buy out through Sprint at $150 which is half the price they originally wanted so I upgraded both lines, instead of just one and paying outright price for other. Then to top it all off Best Buy gave me two extra gift cards $50 each to price match Radio Shack preorder (play store gift cards) even though they weren't supposed to!
Sent from my HTCONE using xda premium
I went to Best Buy on Friday to pre-order both the HTC One and a GS4 (not knowing the One came out that day). The pre order process was easy going and the lady that helped my wife and I was very pleasant. We left an about an hour later got a call that the HTC One had arrived and was ready for us to pick it up. I went back to pick it up and after waiting about 10 mins for the other customers to finish was given great service in my opinion. There were no issues with anything and didnt even have an issue with the e-mail promo some of you did. I also got a Zagg HD screen protector and Pt Case for it and love them both. Also very excited to use the warranty on the Zagg. I also did switch over to the Best Buy insurance since I had to replace my GS3 through insurance not to long ago due to a crack and wasn't to happy about the 150 deductible. I have heard good things about Best Buy's insurance so I hope if I use it, it goes well.
So overall my experience was good and will be going back to Best Buy to buy my phone from now on. Also excited to see what i get for the HTC One in two years since they will give me %100 of the worth plus $50. Sorry to hear about some of yours bad luck but hope all goes well again when I pick up my GS4 this Friday.
Best buy freaking sucks man. I bought a Zagg and then paid for them to install it. 6 tries later and all seems well. Until I get to the car and realize theres 5 spots because of the fuzzies rubbing off of the cleaning cloth. Oh. Its 7pm and we're closing sir. Please come back tomorrow. Not to mention 3 of the 6 Zaggs they used, they tried to charge me for.
Sent from my HTCONE using xda app-developers app
This is just my experience, this is very YMMV (your mileage may vary) and depends on the rep you get and how you treat them/what you say.
I was upset that amazon was taking 2-3 weeks to get me my phone. I called sprint telesales and played dumb. I asked the cost and of course it was 249.99. I told them that I have seen phones priced at 199.99 and it seemed to me like i was paying for the 149.99 discount which was "unfair and disappointing* as many of us were complaining about. Played the loyal customer card, She talked to supervisor and they over rided the price. Had to endure listening to those terms and now the phone should be here in 3-4 days instead of weeks. With my triple a discount, it comes to 199,99 + 12 shipping + tax, around 220. However no activation fee (thanks to triple a). If your ordering through a third party and not happy, i would suggest trying this out.
If it doesn't work, try again. You can call in and say you got cut off but they were in the process of applying the $50 discount and you didn't get the customer service number for your ticket. You could try for even more off but odds are it won't work.
Good Luck!
I got mine at 199.99 at Sprint Stores, told them if they dont give me the phone for the promo of 150.00 i will go to another company, they told me that they could offer me for 199.99. So i got it
Just got off the phone. Asked politely and they agreed! Got it for $199 + tax + $12 shipping.
Hoping to get it soon!
Sent from my Galaxy S2
What number do you use to get to telesales? I'm getting a bit pessimistic about my Costco preorder shipping friday. If I order tonight from telesales, it should ship tomorrow and there's a good chance I have it Friday or Saturday.
Also, what's this triple account you mention in order to get the activation waived?
Thanks!
Got mine at the store for $199. The rep wanted to sell accessories so bad that he dropped the price of the phone to buy a spare Battery and charger for my wife's note 2.
Sent from my SPH-L720 using xda app-developers app
Deutch said:
What number do you use to get to telesales? I'm getting a bit pessimistic about my Costco preorder shipping friday. If I order tonight from telesales, it should ship tomorrow and there's a good chance I have it Friday or Saturday.
Also, what's this triple account you mention in order to get the activation waived?
Thanks!
Click to expand...
Click to collapse
Triple a membership has a sprint discount. 10 percent off the monthly sprint bill plus free activation for all phones. Its the workplace discount thing.
Call 866-866-7509
Got mine yesterday!
Sent from my Galaxy S4
Just read today that on 7/19 sprint will be doing BOGO on Galaxy S3 and S4.
Offer valid on new accounts and upgrade eligible lines. So you buy one S4 at regular price and get a second one Free!
Sent from my SPH-L720 using xda app-developers app
HeyItsRyan said:
Here's some insider info from everyone's favorite Sprint guy.
Just read today that on 7/19 sprint will be doing BOGO on Galaxy S3 and S4.
Offer valid on new accounts and upgrade eligible lines. So you buy one S4 at regular price and get a second one Free!
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
I am sure amazon and every other retailer on line will smash that deal, they will would probably offer it for 100 or so.
Same with the htc one, sprint dropped the price to 200, and amazon has it for 50 dollars now..
That great
neonsector said:
I am sure amazon and every other retailer on line will smash that deal, they will would probably offer it for 100 or so.
Same with the htc one, sprint dropped the price to 200, and amazon has it for 50 dollars now..
Click to expand...
Click to collapse
50 dollars for an htc1.....still too much...lol but thats great info thanks for passing it on.:laugh:
Originally Posted by HeyItsRyan
Here's some insider info from everyone's favorite Sprint guy.
Just read today that on 7/19 sprint will be doing BOGO on Galaxy S3 and S4.
Offer valid on new accounts and upgrade eligible lines. So you buy one S4 at regular price and get a second one Free!
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
I am sure amazon and every other retailer on line will smash that deal, they will would probably offer it for 100 or so.
Same with the htc one, sprint dropped the price to 200, and amazon has it for 50 dollars now..
Click to expand...
Click to collapse
Yea but sprint doesn't compete with online retailers. Most companies can't.
And the HTC one has always been 200 since the day it was released.
But there are ways a new customer can get an HTC one or S4 completely free.
Sent from my SPH-L720 using xda app-developers app
Best buy always has various great deals the one for the HTC One is good right now. $99 for the One trade in your old phone and put the amount toward the One and get a $50 gift card for Best Buy. The S4 had a deal a week ago. I will never buy from anywhere but Best Buy from now on and the last place would be from Sprint. They screw me over on my data enough I don't need there ridiculous prices and activation fees and about 1/3 the price for trading in your phone as Best Buy.
Sent from my Sprint Galaxy S4 using Tapatalk 2
GiantJay said:
Best buy always has various great deals the one for the HTC One is good right now. $99 for the One trade in your old phone and put the amount toward the One and get a $50 gift card for Best Buy. The S4 had a deal a week ago. I will never buy from anywhere but Best Buy from now on and the last place would be from Sprint. They screw me over on my data enough I don't need there ridiculous prices and activation fees and about 1/3 the price for trading in your phone as Best Buy.
Sent from my Sprint Galaxy S4 using Tapatalk 2
Click to expand...
Click to collapse
So confused...
What makes you think you don't get charged activation/upgrade fees from Best Buy? Read the contract.
A Sprint store would offer discounts on accessories with a phone purchase, Best Buy does not.
A Sprint store will take the time to educate the customer on their new phone, Best Buy does not.
A Sprint store will assist the customer with applying or re-validating their discount, Best Buy does not.
A Sprint store has access National Sales Support (NSS) to resolve complicated issues, Best Buy does not.
1/3 the price on Buy Back? Where do you get that info from? Sure, Best Buy MAY give you a little more for your phone than a Sprint store will, but we're talking maybe $20 tops. Sprint follows a national AVERAGE for Buyback value on phones.
Sprint stores can also offer different credits and discounts to beat Best Buy prices, such as the $100 port-in credit, or the ability to get $100 off any phone if you sign up for Sprint's Home Phone Connect service. I had a customer the other day who walked out with a FREE Galaxy S4 and free accessories... he had an iPhone 5 from Verizon and cancelled his Verizon contract. He got $100 for keeping his Verizon number, and another $100 for signing up for the Phone Connect... so that's a free S4 right there. Then he traded in his iPhone 5 for a $245 credit and used that money to buy a bunch of stuff for his new phone. Total out the door cost = FREE.
Best Buy can't match everything we do, as Sprint corporate won't allow it.
Hey Ryan, do you think you could explain how this deal works? Do we need two valid upgrade lines or can I walk in the store with my upgrade and walk out with two s4's?
asharm said:
Hey Ryan, do you think you could explain how this deal works? Do we need two valid upgrade lines or can I walk in the store with my upgrade and walk out with two s4's?
Click to expand...
Click to collapse
Yes, you need two VALID lines. You must meet 1 of these 3 qualifications:
1) Be a new customer activating at least 2 new lines of service.
2) Be an upgrade eligible customer upgrading at least 2 new lines of service.
3) Be an upgrade eligible customer upgrading at least 1 line of service and adding at least 1 new line.
Any of those scenarios will qualify you for the BOGO offer.
HeyItsRyan said:
Yes, you need two VALID lines. You must meet 1 of these 3 qualifications:
1) Be a new customer activating at least 2 new lines of service.
2) Be an upgrade eligible customer upgrading at least 2 new lines of service.
3) Be an upgrade eligible customer upgrading at least 1 line of service and adding at least 1 new line.
Any of those scenarios will qualify you for the BOGO offer.
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Click to collapse
Hmm..this sounds like a cool deal. I switched my line from ATT about 2 days ago. I was gonna wait till next month to switch my wife's line over to Sprint. But if they would let me get a free S4 for her considering I just started service a couple days ago, that'll be great. But I doubt they will go for it...but I'll definitely call and try to get this deal next week when its made public...
Sent from my SPH-L720 using Tapatalk 2
plmiller0905 said:
Hmm..this sounds like a cool deal. I switched my line from ATT about 2 days ago. I was gonna wait till next month to switch my wife's line over to Sprint. But if they would let me get a free S4 for her considering I just started service a couple days ago, that'll be great. But I doubt they will go for it...but I'll definitely call and try to get this deal next week when its made public...
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
Won't work. When the store processes the phone in SNAP, your line would be a service when it has to be a new or upgrade. So even IF the store personnel didn't know what they were doing and gave you the in-store credit, Sprint themselves would not pay the store back for the credit because the BOGO offer was done wrong.
The only way you can do this is if you add TWO more lines of service. Then just give the 3rd S4 to someone else or something.
HeyItsRyan said:
Won't work. When the store processes the phone in SNAP, your line would be a service when it has to be a new or upgrade. So even IF the store personnel didn't know what they were doing and gave you the in-store credit, Sprint themselves would not pay the store back for the credit because the BOGO offer was done wrong.
The only way you can do this is if you add TWO more lines of service. Then just give the 3rd S4 to someone else or something.
Click to expand...
Click to collapse
If he just does it now it would be the same...considering he has ports he would get two s4's now for 199 either way. Doing it now would be the logical choice.
It could technically be done next week because he is within 14 days...but would be a pita to do AND keep his number
Sent from my SPH-L720 using xda app-developers app
HeyItsRyan said:
So confused...
What makes you think you don't get charged activation/upgrade fees from Best Buy? Read the contract.
A Sprint store would offer discounts on accessories with a phone purchase, Best Buy does not.
A Sprint store will take the time to educate the customer on their new phone, Best Buy does not.
A Sprint store will assist the customer with applying or re-validating their discount, Best Buy does not.
A Sprint store has access National Sales Support (NSS) to resolve complicated issues, Best Buy does not.
1/3 the price on Buy Back? Where do you get that info from? Sure, Best Buy MAY give you a little more for your phone than a Sprint store will, but we're talking maybe $20 tops. Sprint follows a national AVERAGE for Buyback value on phones.
Sprint stores can also offer different credits and discounts to beat Best Buy prices, such as the $100 port-in credit, or the ability to get $100 off any phone if you sign up for Sprint's Home Phone Connect service. I had a customer the other day who walked out with a FREE Galaxy S4 and free accessories... he had an iPhone 5 from Verizon and cancelled his Verizon contract. He got $100 for keeping his Verizon number, and another $100 for signing up for the Phone Connect... so that's a free S4 right there. Then he traded in his iPhone 5 for a $245 credit and used that money to buy a bunch of stuff for his new phone. Total out the door cost = FREE.
Best Buy can't match everything we do, as Sprint corporate won't allow it.
Click to expand...
Click to collapse
Buddy you got all the wrong information. I work for Best Buy Mobile, and we do all of that.
Buy any case upto 24.99 get a zaggshield HD or car charger for only $10. OR all 3 for just $50
Buy any case upto 34.99 get a Zaggsheild HD or car charger for only $10 Or all 3 for $60
We price match accessories to any online or store retailer, including the $50 Otterbox's for $25 that are on sale at Amazon. And most of the time if you ask if you can give a discount on a case or charger, mobile manager or sales leads can give you a "customer satisfaction" discount.
I don't think any carrier store spends as much time with a single customer as we do at BBYM. We do not work on commission and don't rush you out of the store to get to the next customer to make money off of them and rush them out. There have been times where I have had older customers come into the store and I've spend an hour with them just educating them about the technology, finding out what their needs are, what they plan on using the phones for, and all of the different pricing options, plans etc. then another hour setting the phones up for them, google, corporate email accounts, apps, showing them how to work it and etc.
True we can't do the $100 credit for new service/bringing your number from another carrier, but Our system we use does allow us to search for corporate discounts to apply to the customers account.
And we do have NSS access to Sales Support for issues that may come up, and trust me, Sprint is the one that usually has the most issues with phones not wanting to update and activate and prl and profile updates not going through, also we have our Sprint Account Manager just a phone call away if there are issues that need immediate attention that calling NSS can't resolve as far as phones not activating due to still being on another account or Bad ESN's that need to be taken care of to reactivate for the customer.
As far as our protection plan, the best in the industry, $9.99 a month (a dollar cheaper than Sprint) with $0 deductible and UNLIMITED Claims. Although we do not cover loss of theft, but then that's why we have zero deductible and unlimited claims. As long as you have your phone, whatever is wrong with it, (cracked, broken, dropped in toilet, charger, battery, charge port) we'll take care of it. As for Iphones go, we now even replace the glass In Store. And if you have our Geek Squad Protection you automatically get our Trade-In Plus for free, and that will give you an additional $50 on top the trade in value of the phone.
00mred00 said:
If he just does it now it would be the same...considering he has ports he would get two s4's now for 199 either way. Doing it now would be the logical choice.
It could technically be done next week because he is within 14 days...but would be a pita to do AND keep his number
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Why is it logical to do it now? I will be porting my wife's number over from att
Sent from my SPH-L720 using Tapatalk 2
HeyItsRyan said:
So confused...
What makes you think you don't get charged activation/upgrade fees from Best Buy? Read the contract.
A Sprint store would offer discounts on accessories with a phone purchase, Best Buy does not.
A Sprint store will take the time to educate the customer on their new phone, Best Buy does not.
A Sprint store will assist the customer with applying or re-validating their discount, Best Buy does not.
A Sprint store has access National Sales Support (NSS) to resolve complicated issues, Best Buy does not.
1/3 the price on Buy Back? Where do you get that info from? Sure, Best Buy MAY give you a little more for your phone than a Sprint store will, but we're talking maybe $20 tops. Sprint follows a national AVERAGE for Buyback value on phones.
Sprint stores can also offer different credits and discounts to beat Best Buy prices, such as the $100 port-in credit, or the ability to get $100 off any phone if you sign up for Sprint's Home Phone Connect service. I had a customer the other day who walked out with a FREE Galaxy S4 and free accessories... he had an iPhone 5 from Verizon and cancelled his Verizon contract. He got $100 for keeping his Verizon number, and another $100 for signing up for the Phone Connect... so that's a free S4 right there. Then he traded in his iPhone 5 for a $245 credit and used that money to buy a bunch of stuff for his new phone. Total out the door cost = FREE.
Best Buy can't match everything we do, as Sprint corporate won't allow it.
Click to expand...
Click to collapse
Lol okay. You sound like a Sprint employee for sure. Just speaking from my personal experience. I got $262.50 credit from Best Buy for my S3 Sprint was going to give me $106. I'm not going to argue but simply reiterate that Best Buy is a way better place to buy products, and insurance etc.
Sent from my Sprint Galaxy S4 using Tapatalk 2
HeyItsRyan said:
So confused...
1/3 the price on Buy Back? Where do you get that info from? Sure, Best Buy MAY give you a little more for your phone than a Sprint store will, but we're talking maybe $20 tops. Sprint follows a national AVERAGE for Buyback value on phones.
Sprint stores can also offer different credits and discounts to beat Best Buy prices, such as the $100 port-in credit, or the ability to get $100 off any phone if you sign up for Sprint's Home Phone Connect service. I had a customer the other day who walked out with a FREE Galaxy S4 and free accessories... he had an iPhone 5 from Verizon and cancelled his Verizon contract. He got $100 for keeping his Verizon number, and another $100 for signing up for the Phone Connect... so that's a free S4 right there. Then he traded in his iPhone 5 for a $245 credit and used that money to buy a bunch of stuff for his new phone. Total out the door cost = FREE.
Best Buy can't match everything we do, as Sprint corporate won't allow it.
Click to expand...
Click to collapse
Buy Back everywhere is a joke... $245 for an iphone 5 I would be insulted.. they're what $600 at the store clearly it's 1/3 of the price right there..
my bf did that phone connect discount and he's going to end up paying more over all.... he doesn't even use his phone and hasn't even taken it out of the package...
Sprint Guy... how can a new customer get a free s4?
Sent from my SPH-D700 using xda app-developers app
waleed300 said:
Buddy you got all the wrong information. I work for Best Buy Mobile, and we do all of that.
Buy any case upto 24.99 get a zaggshield HD or car charger for only $10. OR all 3 for just $50
Buy any case upto 34.99 get a Zaggsheild HD or car charger for only $10 Or all 3 for $60
We price match accessories to any online or store retailer, including the $50 Otterbox's for $25 that are on sale at Amazon. And most of the time if you ask if you can give a discount on a case or charger, mobile manager or sales leads can give you a "customer satisfaction" discount.
I don't think any carrier store spends as much time with a single customer as we do at BBYM. We do not work on commission and don't rush you out of the store to get to the next customer to make money off of them and rush them out. There have been times where I have had older customers come into the store and I've spend an hour with them just educating them about the technology, finding out what their needs are, what they plan on using the phones for, and all of the different pricing options, plans etc. then another hour setting the phones up for them, google, corporate email accounts, apps, showing them how to work it and etc.
True we can't do the $100 credit for new service/bringing your number from another carrier, but Our system we use does allow us to search for corporate discounts to apply to the customers account.
And we do have NSS access to Sales Support for issues that may come up, and trust me, Sprint is the one that usually has the most issues with phones not wanting to update and activate and prl and profile updates not going through, also we have our Sprint Account Manager just a phone call away if there are issues that need immediate attention that calling NSS can't resolve as far as phones not activating due to still being on another account or Bad ESN's that need to be taken care of to reactivate for the customer.
As far as our protection plan, the best in the industry, $9.99 a month (a dollar cheaper than Sprint) with $0 deductible and UNLIMITED Claims. Although we do not cover loss of theft, but then that's why we have zero deductible and unlimited claims. As long as you have your phone, whatever is wrong with it, (cracked, broken, dropped in toilet, charger, battery, charge port) we'll take care of it. As for Iphones go, we now even replace the glass In Store. And if you have our Geek Squad Protection you automatically get our Trade-In Plus for free, and that will give you an additional $50 on top the trade in value of the phone.
Click to expand...
Click to collapse
I'm going on information I have on hand, where I live our Best Buy sucks and I've been told that by customers many times. People tell me it's just like RadioShack, where yea they'll sell you a phone and if you're lucky they'll transfer contacts for it, but that's it. And the reason is BECAUSE you don't work on commission... a LOT of salespeople have no motivation to go the extra mile. They make a base pay and that's it. If they deal with 20+ customers a day, each one ending with the same result, then where's the drive to be the best? If you can't LOSE money as a sales rep, then you shouldn't call yourself a salesman IMHO. In that case you're just a customer service guy.
People have commission all wrong and it cracks me up when I see the Best Buy commercials that say you guys don't work on commission. Commission is what motivates salesmen to do a good job. Say a customer comes in my store and buys 4 new phones and I make $100 off that single transaction... it's my JOB to make sure they're 100% satisfied, because if they're not they have every right to return those phones and then I lose the commission, so now I just wasted time AND lost money because I half ass job. A typical single line upgrade will last about 45 minutes with us. We don't rush, and if we have customers waiting we simply set the expectations, tell them how long we'll be, and invite them to come back later so they don't have to wait. We go over ever aching detail from contact, picture, video, email, ringtone transfers to customer education. Then afterwards, the customer gets a CSAT call where they get to rate us. If our CSAT score is too low, we lose even more money off our commission. So once again, the result is that if you're dealing with a salesman who's pay and lively hood is directly effected by your (the customer's) level of satisfaction, then why do people assume commission-based salesmen don't do their job? Makes no sense.
But I digress.. Don't get me wrong bud, I am certainly NOT saying you do a bad job. If your particular Best Buy is a good one, and you in particular do an awesome job in phone sales, then that's great. I'm simply saying ours is not a good store, and the people there don't really give a crap.
Also, our accessory deals are pretty good. We do almost the same thing as you... buy any case for $29.99 or less and we'll bundle screen protectors and a car charger for a flat $40. We simply don't offer Zagg's because we don't believe in wet application screen protectors. OtterBox's are a big seller for us, and if you buy a Defender you don't need a Zagg anyway. We can't really match Amazon pricing for OtterBox because we're a preferred retailer, but we'll take a Defender down to $39.99 if we have too and still make a bundle deal.
kvan1707 said:
Sprint Guy... how can a new customer get a free s4?
Sent from my SPH-D700 using xda app-developers app
Click to expand...
Click to collapse
NEW customer?
If you port your number to Sprint from a different carrier you will get $100 in-store credit. If you sign up for the Home Phone Connect on top of that you'll get another $100 in-store credit. That means you can get an S4 for only $50 in store, but then you get a $50 mail-in rebate. So after everything is said and done, you get a free GS4.
plmiller0905 said:
Why is it logical to do it now? I will be porting my wife's number over from att
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
The current offer is get $100 off when porting in, I assume you did this on your Att port in 2 days ago. This offer expires the day before the new offer starts. Just do that now for her line as it nets the same total cost as the bogo.
Sent from my SPH-L720 using xda app-developers app
HeyItsRyan said:
NEW customer?
If you port your number to Sprint from a different carrier you will get $100 in-store credit. If you sign up for the Home Phone Connect on top of that you'll get another $100 in-store credit. That means you can get an S4 for only $50 in store, but then you get a $50 mail-in rebate. So after everything is said and done, you get a free GS4.
Click to expand...
Click to collapse
If Only, I am on a family plan in someone else's name with sprint right now, I going to break off get two lines, add my subway discount and pay about $154 a month. Need to build my credit.
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