Back Microphone Issue (when on Speakerphone) - One (M7) Q&A, Help & Troubleshooting

Hi All,
I am finding an issue with my HTC One when the speakerphone is on. The recipient is having trouble hearing me unless I put the back microphone very close to my mouth. From what I can tell when the speakerphone is turned on, the back microphone turns on while the front one turns off. If I do not put the back microphone close to my mouth, I can barely be heard on the other side. For example, I put the HTC One face down on my desk and the distance between the back microphone and my mouth is probably 1.5-2 feet away. At this distance, I cannot be heard unless I should a bit loud. The back microphone literally has to be 1-2 inches away in order me to be heard clearly. If I have the screen facing me, meaning the back microphone is facing away from me, then it's nearly impossible for the other party to hear me. This is the only problem I have encountered with my HTC One thus far. Everything else works like a charm.
Does anyone else have this kind of issue when using the speakerphone? Is there some settings I can try?
Thank you.

Related

Before I go ahead and void my warranty...

I've had my AT&T banded N1 (with Rogers in Canada) for nearly 2 weeks now and I've been waiting to make sure everything works properly before I potentially give up my warranty by unlocking it. One thing that has been bugging me though is the call quality.
Everyone raves about how clear the call quality is on these things, but based on my phone I don't really agree. When no one is talking the line is dead silent (so silent that I almost think that the call has dropped), but when the other person begins to talk a light static or crackling background noise starts and once they finish talking it goes away and is completely silent again. If the static was there all the time I might not even notice it, but since it stops and starts during pauses in the conversation it really stands out. This happens on both the handset ear piece and with the headphones that came with the phone.
Has anyone else noticed this? If it's normal so be it, but if not then I might as well try and get it fixed before I do anything.
I don't have the at&t version but that does not sound normal.
Crackling is normally a sign of a speaker problem but I wouldn't think the headphones would also produce it.
seems i have the same issue...
i havent noticed any noise like this, but i will go test it and see if i have it too.
It's the speaker, for some reason the Nexus One comes with a slightly-too-loud speaker volume setting built in and you need to turn the incall volume down one notch from max. At least that solved my problem, hope this works for you!
have just called Google Tech Support and the guy suggested me to blow into the earphone couple of times and see if it helps
if not, do a hard reset
if not, call for warranty...
Since I get this noise in both the handset and ear phone speakers at all volumes I have to assume the problem is with my radio.
It's too much of a pain to get warranty work done outside of the US so I'm just going to learn to ignore it.

Microphone not working after solving "MicroPError"

Hello,
My HTC Diamond on last week gets "MicroPError" and no backlight.
I dismounted the phone to clean the interior and fix the connections inside, after mountin it, the backlight was fixed and I was happy with it, because I could fix the problem on my phone, but when I make the first call, i realised that I fixed one problem and get another one.
So now, the problem on my phone is when I make or when I receive a call no one can hear me.
Can someone help me trying to fix my phone.
Best regards
Ya i can help you. The problem is the with the 2 golden hook like connectors.[ Near the camera ] You might have bend it in the process of cleaning.
To be specific , the top portion of the mobile when removed controls the speakers. You can easily spot the golden connector and make sure that it touches the upper metal connector when closing the top cover.
top cover is the one above the battery in this pic
Click to SEE
Hello,
Thanks for your reply, but it didn't solve my problem, I checked what you said, and the connection is normal.
By the way this is not the connector for the speaker? My problem is not on the speaker, my problem is on the microphone.
My problem is not ear the others, but the other can't ear me on a phone call, so the problem is on the microphone, don't you agree?
Do you have another idea for this problem?
Best regards.
artursant said:
Hello,
Thanks for your reply, but it didn't solve my problem, I checked what you said, and the connection is normal.
By the way this is not the connector for the speaker? My problem is not on the speaker, my problem is on the microphone.
My problem is not ear the others, but the other can't ear me on a phone call, so the problem is on the microphone, don't you agree?
Do you have another idea for this problem?
Best regards.
Click to expand...
Click to collapse
Check your microphone connections at the lower bottom . One with a black cap.
Hello again,
Can you please help me identifying the microphone.
Best regards
Hello again,
I checked it again, and the connections of the microphone sims to be fine.
I think the microphone itself is damaged, because I make another test.
I tryed to use the Voice Recorder, and found that if I talk normal on the recorder, when I play the sound, my voice is very low, almost not earable and a lot of noise, if I talk louder, when playing the sound my voice is already possible to ear, but also with a lot of noise, this is the reason for thinking that the problem is on the microphone. By the way, the black cap of the microphone falls down when I opened the phone for cleaning on the first time, is it normal.
If the problem is, as I think on the microphone, is it possible to replace the microphone, or it must be replaced the pc-board.
Best regards.

[Q] Rattling/buzzing noise, something loose inside.

Upon receiving my second HTC one today (I RMA'ed the first one due to quality control issues discussed here: https://www.youtube.com/watch?v=NwOu5oXpjVQ ) I find that this one have something loose inside of it, somewhere around the area of the upper speaker or the camera (camera works I've checked it). And it makes this Rattling/buzzing noise every single time a put the phone in my left palm (or by lightly tapping the upper part of the phone), quite annoying after awhile... It's not from a loose power button nor the volume keys. I also tried pulling out the simcard tray as well, and the noise persists.
I never noticed this on the first phone. Are you experiencing any of this? This can't be normal, right?
Hey, a simple no answer would be good if you're not.
Thanks.
(Added poll)
No not for me. If anything, its probably the camera for you thats "loose". It happens with a lot of phones
I'm having a buzzing vibration from the top speaker when playing sound through the speakers (music, video, etc. but not during call). Definitely something vibrating under the speaker grill with the sound waves of the speaker, particularly at the frequency of a male voice talking. I'm about to contact HTC for a return. Very frustrating because the rest of my phone works great. Now I'm worried about getting a refurbished unit with other problems...
dborgo said:
I'm having a buzzing vibration from the top speaker when playing sound through the speakers (music, video, etc. but not during call). Definitely something vibrating under the speaker grill with the sound waves of the speaker, particularly at the frequency of a male voice talking. I'm about to contact HTC for a return. Very frustrating because the rest of my phone works great. Now I'm worried about getting a refurbished unit with other problems...
Click to expand...
Click to collapse
Got mine RMA'ed, second time now. I haven't received a refurbished unit as of yet.. But I'm not in the US and rma's are handled a little different (we do it through the retailer as long as there is any warranty left). Got a new device last time, and I'm expecting that is what I will be getting this time also.

[Q] strange electric buzzing Noice from top speaker

Hello,
This might be a double post, but nevertheless I have noticed a strange buzzing noice from the top speaker. It seems to occur when i switch wifi off and then on. At that moment when it is receiving and sending data. It seems that the speaker comes on and creates it. If i have to discribe it i would say it sounds like electrical currence or a something shortcutting. Anyone else with this problem? I mailed my provider today and i am looking to send my device back soon.
Also, offtopic, i noticed that the screen isnt positioned properly, on the left side it sticks out...
For me two reasons to look for a replacement nexus 6.
Regards,
Elroy
I'm on my second phone and I'm noticing this too. Its fairly quiet, but in a quiet room it becomes very noticeable. It seems worse for me when the CPU is really going. Also, if I turn off and on the screen it gets louder. I actually noticed this issue with my first phone too, but I returned that due to a camera issue. It might just be interference from the CPU getting into the speaker. Not sure if returning it will help. Sucks this phone costs so much but we gotta deal with issues like this.
We have so many this speaker related issue. plz search.
Don't waste your time replacing the phone because all has it. It's more likely either SW can fix or just a pure dumb HW design by Motorola.

Speakerphone Not Working Echo

Hey guys,
Bit of a strange problem, recently my speakerphone has stopped working. Whenever I place a call on speakerphone the other party can hear their own voice echo and this becomes progressively worse over a couple of seconds till neither parties can hear each-other and its just a loud fuzz.....everything else on the phone is working perfectly! It's never been dropped or anything...its still in immaculate condition! I am running the latest firmware (UK) and it's started happening randomly....any ideas on how to fix?:crying:
molemanmus said:
Hey guys,
Bit of a strange problem, recently my speakerphone has stopped working. Whenever I place a call on speakerphone the other party can hear their own voice echo and this becomes progressively worse over a couple of seconds till neither parties can hear each-other and its just a loud fuzz.....everything else on the phone is working perfectly! It's never been dropped or anything...its still in immaculate condition! I am running the latest firmware (UK) and it's started happening randomly....any ideas on how to fix?:crying:
Click to expand...
Click to collapse
I got the exact same problem and no solution so far. I've tried various rom versions (4.4.x - 5.0.2 and CyanogenMod Nightly), but it didn't help, so I'm afraid it's a hardware thing.
I don't know if you also experienced that, but if I let noise cancellation (in setting) enabled my calling partner also does hear an echo and my voice is much quieter, without using the speakerphone.
In my case it's possible that I damaged the phone my self, since I had to replace my whole case and the lcd, after falling damage.
I would appreciate it if someone could tell me which part exactly is causing this problem.
I had to change thel unit also due to the touchscreen bering cracked.
Speakerphone, or 'audio output', is not working. Although I might have had this problem before. I can't remember.
I read on another forum that the bottom speaker only comes on when on speakerphone.
So I'm thinking maybe damaged it while repairing the replacement lcd unit.
I hope this is not the case. I have yet to do a factory reset. Just need a bit a spear time to do it.
I have this problem too.
I broke my screen and i replaced it with a new screen(including LCD) by myself, and after that the speakerphone stopped working. It's so strange because microphones and Speakers work ( i have tested it in *#*#7378423#*#*).
Mah!
My replacement lcd came within a new case without the back panel. All I had to do was place the motherboard in the new case.
The new case had a bottom loud speaker already in it. I have, last week, opened the phone up again and replaced it with the original speaker. Unfortunately, still cant get the speakerphone to work.
I will try an reset one day , once i make a note of my apps and back updata.
Has anyone tried a reset yet?

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