Bluetooth Music Volume stuck - Xperia Z Q&A, Help & Troubleshooting

Hey folks.
Has anyone experienced problems with the sound level getting stuck?
Basically i was listening to music over bluetooth and just turn the volume up then suddenly the level dropped.
When I tried to turn it back up the volume refuses to go past about 2/3 level. I can slide the bar up and it moves but the sound stays the same.
I have tried with just the speaker and it goes full but just refuses to go any higher with my bluetooth headphones!
Phil

Managed to fix it.
Put the soundlevelalert.apk back into system/app then rebooted.
Then when I turned the volume up it popped up the warning but then let me set it higher.
Phil

Related

I've screwed up bluetooth somehow.

It use to be that my bluetooth (jaw bone) would ignore the volume set on the phone. I've screwed something up by where now if I set the phone to vibrate (consequently turning sound off) the headset turns it's volume down as well. I played with the volume control on the phone and indeed when I move the slider up and down, the bluetooth volume is effect.
I played around with some registry setting I read here that could possibly enhance bluetooth audio quality, but now I've got it like this and it sucks.
Any ideas how to fix this?

Volume keeps resetting down to nothing

I tried to set the volume on the title bar of the today menu to something other than the lowest volume (nothing). I close it, then reopen it, the indicator resets it to the lowest volume.
Has anyone seen this before? I've tried searching but found mostly bluetooth volume isssues.
Yep, BT will do it if you have the volume off when your turn BT on. Also, if you have HTC Home make sure that in the profiles tab it's not set to silent or vibrate.
It turns out to be some weird feature. If I tap on the speaker image part, it will make the phone silent. If I tap on the sound part, the 3 lines to the right of the speaker image part, it will turn on sound. I didn't even know I had that feature.
I'm having this exact problem with my Mogul. I tried tapping on the "sound lines" like you said to fix it but that doesn't do anything. I'm stuck.

[Q] Volume Issues

I've been having some volume issues since I got my Moto X. When I first got it, the touch sounds used to go extremely loud all of a sudden even though the [Music, video, games, & other media] volume wasn't at the max, I used to just adjust it and then it would go to the desired volume again. This was while on 4.2.2.
After I upgraded to 4.4, this stopped happening, but I started having another issue. When I answer a call, the [Music, video, games, & other media] volume goes down to the lowest position. After hanging up, it shows that it went back to it's original position but sometimes when I go to check, I find out that it's still at its lowest position and have to increase it manually.
Also, one time, the volume of the whole phone went extremely low even though all volumes were at their highest positions. I had to reboot the phone to get proper volume again.
Is anyone else having such issues?
Thanks

Phone speaker isn't reliable

Hi there,
Not sure if my phone is a dud - has anyone experienced the V40's boombox speaker suddenly not working or else very quiet? I've tried to adjust the volume controls, but it either seems normal, or else it even seems like it's in a call (it says "call volume" when adjusting the volume rocker switches sometimes, even though I'm not in a call). The volume sliders are all full. The only cure is a reboot. But you can still hear screen taps and things too. It's sort of like a media playback issue, and it happens in other apps as well - like Youtube, WhatsApp, etc. It's not going to Bluetooth either...
I have done a factory reset and the problem crept back right away.
Thanks for any help.
Thx
Ken'
kenwchan said:
Hi there,
Not sure if my phone is a dud - has anyone experienced the V40's boombox speaker suddenly not working or else very quiet? I've tried to adjust the volume controls, but it either seems normal, or else it even seems like it's in a call (it says "call volume" when adjusting the volume rocker switches sometimes, even though I'm not in a call). The volume sliders are all full. The only cure is a reboot. But you can still hear screen taps and things too. It's sort of like a media playback issue, and it happens in other apps as well - like Youtube, WhatsApp, etc. It's not going to Bluetooth either...
I have done a factory reset and the problem crept back right away.
Thanks for any help.
Thx
Ken'
Click to expand...
Click to collapse
I am facing a similar issue with "call volume" showing up when headset is connected (even though am not on a call); This specifically happens if my V40 has been previously connected to a Bluetooth device which has a mic, and then has been disconnected from it. I have to restart my V40 everytime this happens as otherwise the audio is really inconsistent (it sounds cracked at lower volume, and tinny at higher volume).
When you say "the problem crept back right away", is it after some particular action (for instance connecting to some BT speaker or something?);
Also, did you try running it in safe mode (hold power button, press the "power off" icon in the screen, it should show an option to re-boot to safe mode), for me, it works on safe mode but the problem comes back even after a factory reset when i am in the normal screen.
BurningFlames said:
I am facing a similar issue with "call volume" showing up when headset is connected (even though am not on a call); This specifically happens if my V40 has been previously connected to a Bluetooth device which has a mic, and then has been disconnected from it. I have to restart my V40 everytime this happens as otherwise the audio is really inconsistent (it sounds cracked at lower volume, and tinny at higher volume).
When you say "the problem crept back right away", is it after some particular action (for instance connecting to some BT speaker or something?);
Also, did you try running it in safe mode (hold power button, press the "power off" icon in the screen, it should show an option to re-boot to safe mode), for me, it works on safe mode but the problem comes back even after a factory reset when i am in the normal screen.
Click to expand...
Click to collapse
Hi there, yeah, I can't exactly pinpoint when the problem crept back after the reset. I had been using Google Maps but I can't imagine how that would affect audio. The next time I used Google Maps, I couldn't here the navigation cues, and then I checked Youtube and "behold!"...the sound had got cut out again. Had to reboot. Would the phone be routing audio to some bluetooth channel or something, like my Samsung Gear S3? Why it would, I don't know. I do remember seeing the "in call" display once when this was happening which clearly is a different bug and not bluetooth related. I did try to connect to a bluetooth device, and then disconnect, and the problem has not resurfaced yet but I feel that I don't have much confidence in it at the moment.
I'll look into Safe mode; thx for the tip.
Ken
I know this has happened to me as well but I know what is causing it on my phone. Whenever taking a video call in Facebook messenger then my phone stays locked in the call volume also. Only way I have found is to restart the phone also. I am not using Bluetooth at all for the call either just the phone speaker so it's not a Bluetooth issue on my end. Having to restart the phone definitely sucks.
rx7boy22 said:
I know this has happened to me as well but I know what is causing it on my phone. Whenever taking a video call in Facebook messenger then my phone stays locked in the call volume also. Only way I have found is to restart the phone also. I am not using Bluetooth at all for the call either just the phone speaker so it's not a Bluetooth issue on my end. Having to restart the phone definitely sucks.
Click to expand...
Click to collapse
Well i found one more case - when doing a FTP through WiFi from PC (to transfer files); once FTP connection is closed (after transferring), and then if the earphones are plugged-in, phone says "call volume". Had to again restart. I was trying to find any app that can just refresh the UI/settings/system without doing a restart every time but haven't been successful. LG definitely need to fix it.
Thx for the replies, I have no clue as to why this problem is happening, but I've traded my phone for a new one in the 10-day purchase period and so far it is working correctly. Fingers crossed.

Question Media Volume Limit - after reboot, settings ignored, bluetooth volume lowered

The issue is that I set my S21 Ultra to max volume for bluetooth devices. The phone remembers this setting during use. But after a reboot, the phone reduces the volume when playing over bluetooth.
When connecting to the very same bluetooth device after a reboot, the volume is very quiet.
This behavior seems to ignore the media volume limit settings, two different settings and both are ignored:
1) Turn off media volume limit
This doesn't work because the phone still reduces volume to bluetooth devices after a reboot, and continues to behave as though media volume limit is turned on.
2) Turn on media volume limit, but set custom volume limit to maximum
This doesn't work because the phone still reduces volume to bluetooth devices after a reboot, and continues to behave as though media volume limit is turned on.
I feel as though most people stopped paying attention to this bug because they don't reboot their phones very often, and the issue shows up after a reboot. However I prefer to reboot the phone every night at 3:00 am.
FYI this is particularly frustrating for use in a car, because I toggle between radio (listen to talk radio shows) and bluetooth (listen to podcast), so when you set the car's volume for listening to the radio, it's unusable when you toggle to bluetooth and can't hear the phone very well. For car radio and bluetooth to be heard at the same levels, the phone needs to have it's media volume set to max. But after a reboot the phone lowers the phone's media volume despite any settings in the media volume limit controls.
KingFatty said:
The issue is that I set my S21 Ultra to max volume for bluetooth devices. The phone remembers this setting during use. But after a reboot, the phone reduces the volume when playing over bluetooth.
When connecting to the very same bluetooth device after a reboot, the volume is very quiet.
This behavior seems to ignore the media volume limit settings, two different settings and both are ignored:
1) Turn off media volume limit
This doesn't work because the phone still reduces volume to bluetooth devices after a reboot, and continues to behave as though media volume limit is turned on.
2) Turn on media volume limit, but set custom volume limit to maximum
This doesn't work because the phone still reduces volume to bluetooth devices after a reboot, and continues to behave as though media volume limit is turned on.
I feel as though most people stopped paying attention to this bug because they don't reboot their phones very often, and the issue shows up after a reboot. However I prefer to reboot the phone every night at 3:00 am.
FYI this is particularly frustrating for use in a car, because I toggle between radio (listen to talk radio shows) and bluetooth (listen to podcast), so when you set the car's volume for listening to the radio, it's unusable when you toggle to bluetooth and can't hear the phone very well. For car radio and bluetooth to be heard at the same levels, the phone needs to have it's media volume set to max. But after a reboot the phone lowers the phone's media volume despite any settings in the media volume limit controls.
Click to expand...
Click to collapse
Settings>System>Developer options>Disable absolute volume
Try turning that on. It might solve your problem.
Spaceminer said:
Settings>System>Developer options>Disable absolute volume
Try turning that on. It might solve your problem.
Click to expand...
Click to collapse
Thanks. My car is from 2012 and it doesn't support absolute volume. I had the same issue with my Galaxy S9+ until Samsung finally patched it.
I think they are just including the same bug with the S21 Ultra, where settings for Media Volume Limit are ignored after a reboot, and the phone forces the volume setting lower.
Just to be sure, I've followed your suggestion and toggled the developer setting on for the disable absolute volume, because I dislike that feature anyway. Unlike my car that doesn't support it, my bluetooth headset supports bluetooth absolute volume and I dislike how it works.
I'll reboot the phone and test it out in a couple hours when I go driving, to see if the phone again lowers the bluetooth volume and post an update.
Spaceminer said:
Settings>System>Developer options>Disable absolute volume
Try turning that on. It might solve your problem.
Click to expand...
Click to collapse
No, this did not help. Absolute volume is disabled, and I connected to my car and set the phone's volume to max.
But after a reboot, as before, when my phone connects to the car via bluetooth, the phone decreases its volume as though media volume limit is kicking in.
As for settings, my phone has the media volume limit toggled on, and the custom volume limit set to maximum. So the volume is being changed to lower than maximum, approximately 2/3 setting. So the phone is not respecting the media volume limit setting with the custom volume limit.
As mentioned earlier, I can also turn off the media volume limit, but get the same frustrating behavior where after a reboot, when I connect to a bluetooth device, the phone will lower its own volume setting to 2/3.
It just seems like a bug where the phone always uses a hard-coded 2/3 media volume limit, and disregards the on/off setting for media volume limit, and also disregards the custom volume limit.
Can anyone else actually try this with their phone to confirm it's a bug? The issue happens after you reboot, and connect to a bluetooth audio device. The full volume setting is maintained so long as you haven't rebooted since setting the volume level.
I'm still on the April firmware, T-mobile, so I'm really hoping the May update will address this bug.
Does anyone else see a different behavior?
Will your phone always reduce the volume and prevent max volume, after you reboot and connect to a bluetooth device for audio output?
Use Bixby Routines to set the BT volume to max whenever you connect to your car.
I have a routine for when it connects my car that keeps the phone unlocked, sets media volume to max, and starts playing music.
Doesn't fix the bug but it's not a concern after doing this.
Also I don't see the point in rebooting your phone daily...
Reboots always lowers my volume but I raise it on my Phone to max and it remains that way when on the Bluetooth headphones then control volume via the headset not the phone.
Is there a way to report this bug to Samsung?
It's a bug because the phone ignores it's own settings after a reboot. The settings are obeyed during use only after you've manually increased the volume upon first connecting. This bug was in the S9+ phone, until Samsung finally fixed it. Now they just need to fix the bug for the S21 Ultra.

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