Hello everyone,
I'm having a problem with my Diamond. When I attach it to a USB port nothing happens. No 'hardware found sound' or what so ever.
I tried several other pc's with no result. It does charge when it is connected and the phone asks whether it needs to be in USB mass storage mode or in Active sync mode. I havent found anyone with the same problem so I'm afraid it is a hardware failure?
I tried:
-Soft/Hard reset
-Several computers/usb ports
-Disable Advanced Network capabilities
Does anyone have some tips that I haven't tried already that could help me out?
Thanks for your time!!
Disable Advanced Network capabilities under USB->PC in your Settings, that should do it.
I tried that also. With no result yet. Any other tips maybe?
First, check your cable for any marks that resemble rabbit bite marks or alligator bite marks.
No, seriously, check the points where the cable goes into the plugs for any obvious signs of damage, then check the cable itself.
Maybe, try using a different cable, if that doesn't work your Diamond most likely has a problem. If the different cable works, your cable is a goner.
Although I think there's quite a small chance that that's it, it's worth trying, right?
Use the 6.1 version of the Windows Mobile Device Center under Vista
Thx for all the tips. I didn't manage to get it working though
When the phone is connected to the charger it asks if I want to use activesync or usb mass storage. A friend of mine has also a diamond and his doesn't ask this. My conclusion is that it is broken
Damn I got this phone as a replacement for my broken K850i from my provider...They will go crazy when they see me again
Hi,
I have the same problem.
My guess is that it all started with a non compatible charger.
When charging it asked for active sync or disk.
After that the problems started, active sync doesn't work anymore.
Sometimes it workes when advanved networking is off.
Tested on different pc's, freshly installed.
Complete factory settings, notting works.
If synchronised by bluetooth it works.
I'm affraid i have to send the phone back for repairs and trow away the bad charger.
I never used a 3rd party charger.
Is there a way to update the firmware via bluetooth?? Because i'm still using the old slow version...
Same problem here. I've used my tomtom USB car charger. Is this a guarante matter, or do i have to pay for the repair?
You may have set the default connection to other than ActiveSync when first seeing the pop-up.
Go to 'Settings' 'Connections' and select 'USB to PC'.
Ensure ActiveSync is selected.
If you want the pop-up to display when the USB is connected (its good when you want to use your internal micro-SD as a memory stick), check the box at the bottom. You can select ActiveSync, Memory or PC Modem from when it appears on connection but when you just ignore it, it will perform whatever default selection you wanted last and then dissappear.
If all else fails perform a hard reset!
I've tried /soft/hard reset. No luck..
Can this be a hardware related fault, or could a ROM flash resolve the problem?
Transfering video files via BT is a pain in the a*s...
i would try a flash before returning it. You can probably dl an official 1.93.xxx.xx from htc and try that. You don't need hard spl and all that for those ROMs.
I have the same problem:
no connection at all from the PC-side. The Diamond comes up with the ActiveSync/Discdrive question and starts charging, but nothing else.
I did use external chargers that also trigger the ActiveSync/Discdrive question.
Update:
Oops, it seems fixed after a soft reset.
Same problem, diamond would not connect to PC.
Solution: Warranty repair---> they changed the motherboard, and everythings is good. Everything was free.
Edit: But now I have a different problem. I connect diamond in to PC, everything is good, but about 30 seconds after, mobile center looses the diamond, and sync won't work. Any solutions?
I have the same problem before. My Diamond USB cannot be recognised by the PC. Took back to repair and now working. But one PC still cannot recognize the diamond. The service centre told me they have reset my unit and when came back, everything has been cleared. I suspected a full reprogram of the ROM.
I have the same problem
I cant have any connection to the PC
so, no solution but the service people
USB Connection ERROR
I have the same problem. No computer seems to be able to connect to my P3700. I tried DL new ROM but I don`t know where my device came from. On HTC site from HK, which is the only one where I found a neutral Diamond with no carrier associated like, Sprint , Telus, or the like, its says The ROM Code can only be updated on HTC Touch Diamond Hong Kong English Version Device
Does anybody have a clue how to find out where my device was originally intended to be marketed? My ROM is 1.93.456.2 WWE dated July-10-2008? Do the the numbers 456.2 mean anything?
Help is highly appreciated!!
change your usb wire..
Epioneer said:
I have the same problem before. My Diamond USB cannot be recognised by the PC. Took back to repair and now working. But one PC still cannot recognize the diamond. The service centre told me they have reset my unit and when came back, everything has been cleared. I suspected a full reprogram of the ROM.
Click to expand...
Click to collapse
I already did. The first few times the problem occured it worked. I have 6 different USB wires and they all cause the problem. When I hook up my HTC Touch, they all work well!?
Won't sync with PC
Hi,
I have the same thing where it won't sync with any PC and i've tried all the "other" fixes and I've sent it to the service people to have a look.
Thing is, because I thought it was an issue with the usb connector I thought I would have a poke around with it myself and i could see one of the prongs looked like it wasn't making contact. To cut a long story short whilst i was trying to fix it the plastic tab in the mini usb connector came out completely
Service people are now saying that I've abused the handset and want to charge me £70 to fix it. Now to be fair, I have made it worse, but in my defense it was only because a fault had occurred that I started to dabble.
I also reported to the service people that the led light under the "end call" button had stopped working completely. This was definiatley not due to miss use.
I'm wondering if this led is on the motherboard like the usb connector is. If so, can i be cheeky and just ask them to fix the led and not the usb? but by default because the m/b would be swapped out then the usb would be fixed anyway?
If you looked at my phone it looks well cared for (which it was!!!) and its not like I've hammered it in anyway.
Anyone have an opinion or know if the led for end call and the usb port are both on the motherboard?
Thanks
Ok, so i took my N1 apart to replace the microusb port. After reassembling it, wifi has gone almost completely, except when i'm really close to the router. I've checked all the connectors so think it has to be the aerial foil or the coax, any ideas?
Everything else seems to be working fine.
The coax plugs are w.fl type but i can't find any info on the WIFI antenna.
Me too. I have no bluetooth or wifi. Just says 'Error' when trying to start. Obviously something wasn't put back right.
Suffering from the same issue on N1, after the assembly, wifi doesn't work and just shows error. I've tried different kernels and bcm4329.ko 's didn't help.
And i don't remember if i didn't assemble it right. Doubled checked to see if everything was in place. It is.
causeway said:
Ok, so i took my N1 apart to replace the microusb port. After reassembling it, wifi has gone almost completely, except when i'm really close to the router. I've checked all the connectors so think it has to be the aerial foil or the coax, any ideas?
Everything else seems to be working fine.
The coax plugs are w.fl type but i can't find any info on the WIFI antenna.
Click to expand...
Click to collapse
did anyone ever fix this problem?
I have a few of these parts available. PM me if you need anything
Hi All,
A couple of weeks ago while repairing the cracked screen of my HTC One I broke the Wi-Fi/Bluetooth cable running across the phone. I ordered a new one and used the phone without it (With very poor Wi-Fi range) until the new one arrived. The antenna arrived yesterday and I installed it in the phone, however, upon booting the phone I have found that the range is still very poor.
Someone please help!!!
Thanks,
NoBones
NoBones said:
Hi All,
A couple of weeks ago while repairing the cracked screen of my HTC One I broke the Wi-Fi/Bluetooth cable running across the phone. I ordered a new one and used the phone without it (With very poor Wi-Fi range) until the new one arrived. The antenna arrived yesterday and I installed it in the phone, however, upon booting the phone I have found that the range is still very poor.
Someone please help!!!
Thanks,
NoBones
Click to expand...
Click to collapse
You might have damaged your wifi/bluetooth transmitter/receiver by using it without the antenna connected. Transmitters are designed to work with antennas that have calculated length and impedance based on the wavelength (frequency) used. If not using the right antenna or no antenna, most of the power is reflected back to the Tx/Rx circuitry and can cause irreversible damage.
Never use a device without its antenna or with the wrong antenna, this apply for all devices that have transmitter circuits. (WiFi routers, phones, CB radios, etc etc).
I will not explain in details how it works, if you want to read more about this, search VSWR in google.
Wi-Fi Problem
alray said:
You might have damaged your wifi/bluetooth transmitter/receiver by using it without the antenna connected. Transmitters are designed to work with antennas that have calculated length and impedance based on the wavelength (frequency) used. If not using the right antenna or no antenna, most of the power is reflected back to the Tx/Rx circuitry and can cause irreversible damage.
Never use a device without its antenna or with the wrong antenna, this apply for all devices that have transmitter circuits. (WiFi routers, phones, CB radios, etc etc).
I will not explain in details how it works, if you want to read more about this, search VSWR in google.
Click to expand...
Click to collapse
So how can I get my phone operational again???
I love my HTC :'-(
Probably need a mother board replacement if your issue is caused by what I said
So I was replacing the screen on my M7 when I realized that I pried off the volume down button. So I had to replace the daughter card on my phone. Well I ordered the sprint specific daughter card and now I've got questions. This phone was purchased through sprint around the release of the M7. My replacement daughter card comes and it is missing two connection points. Both on the left side of the phone (if it's laying face down on the screen). One is a grey antenna cable from the motherboard to daughter board, the other is a black cable from bottom of motherboard to daughter board. I've attached an image showing their locations. Can anyone tell me if these were eliminated after the initial release of the phone? Can anyone speak to what they actually do? I've tested sprint cell signal, wifi signal, gps, and bluetooth so I know none of these are the antenna's not hooked up.
Hi guys, i bought this phone (used) and there was no issues, but in one day it stops searching wifi. It sometimes may do it, but most time it shows that there is no networks nearby.
I think i should replace wifi module, but found no information where is it on this phone. May somebody told me that?
Hello, I don't think you can change the wifi module : it most likely is a chip soldered on the mainboard, you might want to check the connection between the mainboard and the antenna ?
matmutant said:
Hello, I don't think you can change the wifi module : it most likely is a chip soldered on the mainboard, you might want to check the connection between the mainboard and the antenna ?
Click to expand...
Click to collapse
this might make sense, which antenna should I check?
I don't own the Xperia 10 but it can be either embedded on the chassis with little nipples pressed on contacts on the mainboard (or the over way around) or it could be "standard" U.FL connector. If your device has fallen many times they could be a little loose as these are quite flimsy