[Q] HD7 Button response Problems - Hardware issue? - HD7 Q&A, Help & Troubleshooting

Hello everyone,
I have the following Problems: After a while of use, my HD7 stops responding to button usage. The Screen stays operational and it won't lock or turn off by itself anymore, what drains the battery pretty fast. Basically, the OS seems to be working, but some Programs wont open or close. All Buttons are affected - Power, Volume, und Back/Windows/Search.
As I expected it to be an OS malfunction, I flashed SLSPL, downgraded the bootloader to 1.69.xx, Rspl/Hspled and installed an old Stock rom, afterwards flashed Dynamics 2.0 ROM, but the problem is persistent. Before I used to have the HTC Europe 7.8 Stock Rom.
Does this look familiar to anyone? Problem occurs with and without SIM. Could it be a SDcard malfunction?
Current setup is:
OS: 7.10.8862.144
Firmware: 2250.21.51201.401
Hardware rev. nr. 0002
Radio software ver. 5.54.09.21_22.33b.50.10U
radio hardware ver A.102.0.D4
bootloader 3.1.2250.0(119314)
Thanks in advance for your help!

Solved
To all who might have similar problems: replacing the microSD solved it. For the procedure, I followed along Wolfman017's great step-by-step tutorial in this thread. as my HD7 had no warranty anymore, sending it in was no option.

VRCHTR said:
To all who might have similar problems: replacing the microSD solved it. For the procedure, I followed along Wolfman017's great step-by-step tutorial in this thread. as my HD7 had no warranty anymore, sending it in was no option.
Click to expand...
Click to collapse
Same problem here, but I replaced the microSD card with a new one and after a while the new card is also broken
Can this be caused by a new software release? Did you downgrade first and then replace the SD card ?
Thanx in advance,
Dirk-Jan

Yes,
unfortunatly my posting was a little early. After a few days the problems reoccured. Before I changed the SD-Card, I downgraded RSPL/HSPL via HTC Europe SLSPL method, flashed an BL 1.69 StockRom and then flashed the Custom Rom. After installing the new card and still having the problems, I downgraded again and tried the original stock Rom (Windows Phone 7.0), and even here the issue was persistent. It didnt went away with upgrading via zune, but on one update zune reported an update error, The phone finished the update nevertheless
and seemed to work.
On the first time, the problem came up after the stock upgrade to 7.8, so I think it might be a broken phone
Please let me know if you manage to find a solution!
Best regards

Hi, thats to bad, don't have a solution yet. Seems we're not the only one with this problem, found a thread on answers.microsoft.com about this butr no solution there.
I don't have much experience with installing custom roms, etc. Can you share more details about what you did exactly to downgrade, or perhaps a website with some howto's about the steps you took?
Regards,
Dirk-Jan

Hey Dirk,
to Flash custom Roms, you first have to downgrade the bootloader of your phone. As I presume you are placed in Europe you can use the SLSPL method, See this thread for information: http://forum.xda-developers.com/showthread.php?t=1411904 Many thanks to ansar for the great work.
2nd step is to install RSPL/HSPL to "open" the phone to custom Roms. See this thread for it: http://forum.xda-developers.com/showthread.php?t=1195647
Afterwards, you can flash any custom rom you find in the HD7 Windows Phone 7 Development- section of the board. There are great step-by-step tutorials there. Please read carefully through the threads to not make any mistakes. Worked great for me =)
Best regards,
Jan

Update - Still no solution
As there still seems to be no solution for this problem, I have bought another used HD7 und customized it with the gold card method. I tested the SD Card of the phone and it seems to be broken, not even several recovery tools advised here on xdadev were able to even read it. Unfortunatly, replacing the SD Card did not help, so maybe its just a bricked phone

Related

Problems updating Radio ROM

Hi all,
I have a Spanish Vodafone P3600. (S300). I've run into problems while updating the radio ROM and several other things.
I've managed to change the SPL, all versions, no problem. Even the hard SPL. The problem arises with almost ALL ROMS and ALL RADIO ROMS. I put the PDA in bootloader mode and I begin the updating process. Well, it stays at 0% all the time, both in PC screen and PDA screen. When I am tired of waiting (more than 30) minutes, then I have to take the battery off. The PDA goes into bootloader and I have to apply the unbrick procedure.
I have only been able to put the FAMAN 3.5 Spanish ROM (WM6) so the PDA works when I unbrick it. However, it does not have RADIO ROM and it shows "no GSM" at boot and obviously I cannot use it as a phone.
Is it broken? Why can't I flash the radio ROM? Somebody with a similar problem?
Thank you all very much in advance.
Best,
Unsolvable problem
Thanks all for the feedback. Pof was kind enough to address the problem.
I ditched the radio bootloader (not the regular bootloader) and a a result I cannot flash the radio. It seems that the phone has to be sent for repair.
"if it works... don't touch it" I should have paid attention to this

Bricked Vodafone Kaiser ... HELP!

Hey Chaps,
Just thought earlier today i'd have a go at upgrading my phone with the new HTC firmware for my Vodafone Kaiser. First i tried it on it's own only to find the 'vendor' had blocked the upgrade, then i ran the HARDSPL software, when it rebooted my phone to the tri-colour screen i stopped pressing enter on the batch file and ran the HTC upgrade again! ... success - sort of; the upgrade got to 15% and stopped with a connection error (my usb's dodgy i think), then when the phone rebooted to the tri-colour boot loader it'd a) no longer accept the HTC Rom (vendor thing again) and b) become irritatingly broken.
Is it possible to flash an older vodafone rom to the device? if so, where can i find such a beast. Or does anyone know of any devilish ways to put the new rom on using the bog standard bootloader?
Thanks in advance big time to any clever phone experts who can de-brick my... er... brick
Dan.
your supposed to install hardspl before upgrading it if you try it on its own it will brick it at least thats what i heard from the stickies
azazelx, he has hardSPL installed, anyway.
@JimmyJangle: flash via microSD card. [url="http://wiki.xda-developers.com/index.php?pagename=KaiserSDFlash" URL]Read here.[/url]
You need winrar to extract file nbh from the shipped ROM.exe.
Hmm, i don't think i do have HardSPL actually installed,
When i saw the tricolour screen come up with different version information I stopped that batch file that was installing HARDSPL (impatiently) and started the HTC one (which failed at 15%). So now i (think) i have a phone with no firmware and the bootloader says:
KAIS130
SPL-1.56.0000
CPLD=8
I reckon if i can find a vodafone made rom the bootloader'll let me install it.
Any idea where i could find one?
What is ur orginal shipped ROM?
Your solution now is flash back the orginal ROM by using microSD card method I mentioned above, install HardSPL succesfully, then flash whatever ROM you prefer.
Hey Nghiem,
Thanks for the help, that link doesn't go anywhere though.
Also, wouldn't i need the original rom from somewhere in order to do that?
Thanks,
Dan
where did you buy the phone e.g vodafone, orange, etc...so I can tell you the original ROM? Because you phone CID is not unlock, hence you must flash the back the shippied one.
Get the WM 6.1 Vodaphone official here http://forum.xda-developers.com/showthread.php?t=365058
Hi,
I got the phone from Vodafone in the UK.
It had WM5 on it... erm, that's it.
I've just beem trying to load original voda roms back on to it but it's not happy - i don't know if they really are the originals though, one says 'reconstructed'.
Dan
Actually, that was the rom i tried and it came up with the Vendor ID error.
Dan.
Link on post #6 is the official not reconstructed. How about download directly from Vodafone website? It's strange when you have carrier ID block even with its ROM. Also, try reconstructed ROM listed here http://forum.xda-developers.com/showpost.php?p=1586817&postcount=2
Search for mtty, see if it can help you out.
MTTY saved the day!
Only 3 hours of my life lost!
Thanks,
Dan
Cheers. Don't forget to flash HardSPL and read the wiki before doing anything.

[FIXED] SPL 1.54 / HSPL Problem

I think I've been a total idiot and messed up my HD. I hope there's a way to salvage the situation!
I was attempting to flash a 1.56 ROM so tried to downgrade to SPL 1.54; this was going along nicely until it encountered an error and tried to re-start the flash. Now the device is stuck on "Loading..." before begining the flashing process.
If I soft-reset the device, the SPL has changed to 1.54.0000 according to the Bootloader screen but it says "Upgrade ROM code error Please try again".
I've googled that error message and found a few hits but none of them presented a solution; just people asking this question.
Since that, I've tried to Hard-Reset but it brings me back to the same Bootloader error.
I've tried to flash a ROM but the device can't connect to Activesync to use the RUU_Wrapper and flashing via the BLACIMG.nbh on my SD card won't work either; it just goes back to the same Bootloader error screen and gets stuck on the "Loading..." again.
I've also tried to flash the new HSPL which is 1.56 capable but that suffers the same problem.
Anyone have any suggestions? Please? Never encountered anything like this in years of flashing my Blueangel and Tytn.
Full details from my bootloader screen:
RUUNBH
BLAC100 32M
SPL-1.54.0000
MicroP-Blackstone (LED) v6
Upgrade ROM code error
Please try again
Serial
Please use "Search" function before you posting a new thread.
http://forum.xda-developers.com/showthread.php?t=502167
That doesn't seem to be the same problem as the one I'm encountering. I found that thread via Google as I said I had searched in my post and flashing the stock HTC ROM that came with my device did nothing to solve the problem; 3 machines here, one running XP, one running Vista and one running 7 all fail to connect to the device to allow for any sort of flashing and flashing via an SD card does not provoke a response either.
--Edit--
Sorry - realised that my reply sounded a little stroppy! Blame it on the stress of having a possible brick on my hands! Thanks for the attempt to help but, like it says above, that solution hasn't worked for me
dom_mitchell1 said:
That doesn't seem to be the same problem as the one I'm encountering. I found that thread via Google as I said I had searched in my post and flashing the stock HTC ROM that came with my device did nothing to solve the problem; 3 machines here, one running XP, one running Vista and one running 7 all fail to connect to the device to allow for any sort of flashing and flashing via an SD card does not provoke a response either.
--Edit--
Sorry - realised that my reply sounded a little stroppy! Blame it on the stress of having a possible brick on my hands! Thanks for the attempt to help but, like it says above, that solution hasn't worked for me
Click to expand...
Click to collapse
Have you tried reading cRaCKwHoRe's guide for flashing 1.56 roms. Can be found in my signature. If you follow his steps, you should have no problems
dom_mitchell1 said:
That doesn't seem to be the same problem as the one I'm encountering. I found that thread via Google as I said I had searched in my post and flashing the stock HTC ROM that came with my device did nothing to solve the problem; 3 machines here, one running XP, one running Vista and one running 7 all fail to connect to the device to allow for any sort of flashing and flashing via an SD card does not provoke a response either.
--Edit--
Sorry - realised that my reply sounded a little stroppy! Blame it on the stress of having a possible brick on my hands! Thanks for the attempt to help but, like it says above, that solution hasn't worked for me
Click to expand...
Click to collapse
Hi, dom_mitchell1...did you manager to fix you HD ? I have encountered the "exact" same problem...I went from 1.56 to 1.54...and now I am stuck on the bootloader at "Loading...." If you have a fix...can you please let me know...and save my HD as well....thx
If you use USPL you will be able to flash everything you want.
Fallen Spartan said:
Have you tried reading cRaCKwHoRe's guide for flashing 1.56 roms. Can be found in my signature. If you follow his steps, you should have no problems
Click to expand...
Click to collapse
That's what I was following when things went wrong. Don't know what I did but during the downgrade process the flash "encountered an error" and had to restart....only it never did and just left me stuck in the bootloader with an error message.
It's fixed up now though and I'm running Dutty's shipped version quite happily. To fix it I tried different .msi packages from HTC and eventually one of them managed a successful flash. From there I was able to continue with cRaCKwHoRe's guide.
i had a similar problem i was upgrading to 1.56 so i to my thinking reverted to a stock rom them loaded 1.14 stock spl where my phone started showing the error screen i investigated and found that the stock rom id downlosded from the stock rom section must have been tampered with as the signarure was incommplete. so now the spl was reading 114000... as it was stuck in tri screen the data had loaded to my device it justxwasnt signed so wouldnt work i dowladed the appropriat 1.56 rom from htc which includdes the new 1.54spl started it and there i whent stock 1.56 rom with stock 1.54 spl. i than loaded olinexs new hspl im running vista so had to use the manual tool but othere than that installed ok.
i hope that helped in short as long as ur screen is reading a stock spl u can install an apropriat 1.56 rom from htc i belive the issue is caused by impropper signage of some stuff marked as stock here.

[Q] How to "virginize" HTC Touch HD?

Hi People
I am not sure whether this is the correct section, but it is still ROM related.
Recently, my phone does not want to wake up sometimes...I press the button and the screen remains black..after few minutes it goes back on but is unresponsive..I have to reset my phone...this is very annoying as for example my alarm also did not sound becuase of this - I was almost late for work...
In conclusion, my 560 EUR phone is not reliable anymore and is still under warranty - I want to have it replaced.
That is where my question comes - How can I completely virginize my phone?
I always used USPL while flashing...
I will perform Task29 and should I flash some stock ROM before I go to give it to service?
If so, what is the appropriate stock ROM for my phone?
What else should I be aware of when virginizing?
Please help me guys, I really want my phone fixed or replaced - it could be the motherboard causing this and I dont want my phone to die...
THANK YOU!!
Sopis said:
Hi People
I am not sure whether this is the correct section, but it is still ROM related.
Recently, my phone does not want to wake up sometimes...I press the button and the screen remains black..after few minutes it goes back on but is unresponsive..I have to reset my phone...this is very annoying as for example my alarm also did not sound becuase of this - I was almost late for work...
In conclusion, my 560 EUR phone is not reliable anymore and is still under warranty - I want to have it replaced.
That is where my question comes - How can I completely virginize my phone?
I always used USPL while flashing...
I will perform Task29 and should I flash some stock ROM before I go to give it to service?
If so, what is the appropriate stock ROM for my phone?
What else should I be aware of when virginizing?
Please help me guys, I really want my phone fixed or replaced - it could be the motherboard causing this and I dont want my phone to die...
THANK YOU!!
Click to expand...
Click to collapse
Dear friend,
first let's know what ROM have you installed on your device? I'm sure the problems that you've mentioned are not hardware problems, and in fact they are related to the ROM, since I have the same problem sometimes with some ROMs and some application. I had problem with alarm clock several times, just after flashing Energy ROMs! I reported this matter, but nobody paid attention, so I downgrade my device to kwbr WM6.1+sense2.1, now I have no problem with alarm clock.
about the another problem, I still have this problem, but I think it is related to WKTask! sometimes when I turn my device off by WKTask shortcut, I encounter the problem that you pointed, but it's not the case if I turn it off by hardware key.
Same question
I have used HSPL
and have tried several roms
Few days back my touchscreen stops responding.
flashed differnet roms but no difference. so i think its a hardware problem
(kinda works sometimes so may be just a loose link)
I want to send it for repair under warranty.. so can someone tell me how to get back to factory settings of Touch HD (German)
Prajwal
Ah, now we have 2 different cases.
1. Flash with USPL
2. Flash with HSPL
I'm almost sure that "virginizing" is described on HD Wiki, but nevermind...
Case 1. is nice and easy...
Go to HTC site and try to find update for your device. Before that, write serial and IMEI (not sure which one is needed, both are under the battery).
If there is "No suitable update", then you are in big trouble... try to find what was original ROM which was on device when it was delivered.
Case 2. is bit difficult... you HAVE TO remove HSPL and restore original SPL, then proceed as described in case 1. I think for german ROM was SPL 1.54
However, I have bought my device recently (with German ROM), but maybe earlier devices had some other SPL...
Check HD Wiki anyway...
prajbio said:
I have used HSPL
Click to expand...
Click to collapse
Ah... [TUT] Dummies guide: flashing 1.56+ roms [v 2.0] - [HSPL][USPL] has at least one important thing for you: stock SPL...
Thanks Guys...
I didnt think of checking the wiki...
Ill go there, and also do what you suggest...
I guess the issue is not related..I flashed a new ROM from different cook and it happened.
Nevermind...I will virginize and then have it fixed or replaced...
THANKS!!
Bodisson said:
Ah, now we have 2 different cases.
1. Flash with USPL
2. Flash with HSPL
I'm almost sure that "virginizing" is described on HD Wiki, but nevermind...
Case 1. is nice and easy...
Go to HTC site and try to find update for your device. Before that, write serial and IMEI (not sure which one is needed, both are under the battery).
If there is "No suitable update", then you are in big trouble... try to find what was original ROM which was on device when it was delivered.
Case 2. is bit difficult... you HAVE TO remove HSPL and restore original SPL, then proceed as described in case 1. I think for german ROM was SPL 1.54
However, I have bought my device recently (with German ROM), but maybe earlier devices had some other SPL...
Check HD Wiki anyway...
Click to expand...
Click to collapse
From my experience, HTC is usually ok as long as the SPL is an official one. No matter the one came with your phone or other older/newer version.
Sopis said:
Hi People
I am not sure whether this is the correct section, but it is still ROM related.
Recently, my phone does not want to wake up sometimes...I press the button and the screen remains black..after few minutes it goes back on but is unresponsive..I have to reset my phone...this is very annoying as for example my alarm also did not sound becuase of this - I was almost late for work...
In conclusion, my 560 EUR phone is not reliable anymore and is still under warranty - I want to have it replaced.
That is where my question comes - How can I completely virginize my phone?
I always used USPL while flashing...
I will perform Task29 and should I flash some stock ROM before I go to give it to service?
If so, what is the appropriate stock ROM for my phone?
What else should I be aware of when virginizing?
Please help me guys, I really want my phone fixed or replaced - it could be the motherboard causing this and I dont want my phone to die...
THANK YOU!!
Click to expand...
Click to collapse
since you just use USPL, you just need download the official ROM from HTC page by inserting your HD serial number under ROM download. then flashed it. it think this step will solve your warranty issue.

Problem with HTC Kaiser Tytn II - please help...

So my problem is - I put android on my htc tytn II and it worked (well kinda) but anyway I decided to switch back to Windows Mobile...
I installed 1.27.x.x radio , found a Windows Mobile 6 ROM and put (Like in the instructions ) Kaisimg.nbh(renamed from ruu_signed.nbh) and Kaisdiag.nbh to my SD card and then started flashing... It flashed smth,rebooted automatically and started booting android again...
Then I hold again camera button + power+ reset and since then when I put EVERY .nbh file on my sd card and try to flash it it STUCK on "Loading.." If I try to flash it with USB It stays at 0%.
The only exeption is if I try to flash from USB the rom that I tried to flash before from my sd card.. then it starts 0%..1% and reboot the phone...
P.S: Please help me...I think my device is not Broken but I dont know what should I do to fix it...
To flash back to WM from android put your kaiser into bootloader (multi colored screen) Then connect to usb. Download any WM build that is recent (I suggest Phoenix 3 for this, you can flash whatever you want later). After you download it open and run the included RUU that came with it and it will flash it on there.
hmm, I also had experienced the similar problem on my 1st time flashing back to WinMo.
When you are trying to flash via USB cable and the process stopped at 1% I guess there is also a message about "Invalid vender ID" right?
and if the text in your bootloader (tricolor screen) doesn't mention anything about hard such as "3.29.0000" (not "3.29.hard")
then
you've lost your hard SPL that's why you cant flash any .nbh to your phone.
I had managed to solve this problem by flashing stock WM rom for kaiser. The rom also has to be suitable for your phone, I mean if your kaiser is originally from France, then use French kaiser stock rom. Or if you are using AT&T Tilt use kaiser cingular stock rom.
you can find the list of shipped roms for kaiser here :
http://shipped-roms.com/shipped/Kaiser/
If you still have the "invalid vender ID" error message, try another stock ROM.
Thanks man you're my hero! I though I lost my phone.. anyway i bought new one - Nokia 2730 Classic but Ill sell the kaiser...
Thanks Anyway ... you're god!
Have the same problem...
Firstly, I'd like to point that the reason for the hard SPL getting overwritten by an original SPL is NOT HAVING UPDATED HARDSPL to a newer version that prevents accidental overwrite. This is instructed in the previous steps before actually installing Android. That was my mistake (I had HardSPL 1.0 OliPof), and now I can't flash no rom to my Kaiser (which thankfully works quite well in Android).
What happens (please correct me if I'm wrong) is that "KAISDIAG.NBH" is a modified, standalone hardSPL that will flash to the phone the SPL that comes with the "KAISIMG.NBH" you put in your SD card with "KAISDIAG.NBH"). In my case, I used the WinMo 6.1 spanish version 3.29.412.0, which, resulted in my phone being flashed with the original SPL 3.29.
Now, it seems many users have fixed this locating the correct stock rom and flashing it in their Kaisers. But to others, like myself, nothing seems to work. I believe that this is because we not only need a stock rom for our specific Kaiser model, but also it has to be compatible with the SPL that accidentally got installed in the phone. The problem is what if such rom doesn't even exists?
I'm really thankfull for all I learned by reading the forums (and from my mistakes ) and I know I'm in no position to make requests, but here goes what I think could help the users like myself to fix this, if posible:
1) Guide to identify what model of Kaiser we have (maybe it's already there, I just couldn't find it)
2) Complete list (or lists) of stock roms (There are some around, those are easy to find I think, but it doesn't hurt to share different sources)
3) Something like a JumpSPL for Android would be more than awesome...
Thanks in advance to everybody, sorry for my own stupidity . Any idea or help would be much appreciated,
Daniel
hmm, I'm not sure if it has to be compatible with the SPL.
In my case, I was flashing a very old WWE stock rom which has original SPL 1.56.
I also had been very desperate because any stock rom I found seems doesn't work and I even didn't know where originally my kaiser came from because I get it from my uncle. So I tried to flash any WWE stock rom I could found but nothing works. I read from Wikipedia that based on my phone model (Kais100), this model was only sold as AT&T tilt for US. But the problem is my phone is HTC branded, not AT&T tilt. Well, based on this information I also tried to flash some cingular stock rom but the result was just the same.
After contacting HTC Customer care, I know more info about my phone. They told me that based on my phone product ID, my kaiser was originally shipped for US, but unfortunately they can't provide me stock rom for my phone model. So I searched myself but this time I had better objective : to search HTC branded rom but for US.
finally, after days of search. I've found the rom that is suitable for my phone. Its called HTC WWE Brightpoint US which has original SPL 3.29 at the bottom of the list on the website I told you on my previous post.
few weeks ago I also accidentally overwrite my HardSPL again, but this time I did it with the stock ROM which has original SPL 3.29. But this problem also solved by flashing the stock ROM I've found before via USB cable.
So, I guess it has nothing to do with spl version.
Keep tying don't give up.
Update: Step 1 completed! YAY
Using the serial number and some obscure google searching, I came to the conclusion my KAIS130 is australian. Cheers, mate!
I verified this by being able to download stock roms from the australian HTC site with my Kaiser serial number. But at the moment of writing this, have downloaded two roms and no luck yet. 5 minutes remaining for the third one... Wish me luck...
Daniel.
Well... Now what?
Tried all four rom-like thingies I could download on the HTC page, all of them returning error 294...
Now what? try to somehow extract the .nbhs from the exes and and use customRUU.exe? Try to flash from SD card?
Please help... Any ideas... I really want to get rid from that original SPL3.29.0000 It's evil!!! I think it won't never let me flash again.
Thanks,
Daniel
cuartetoraro said:
Tried all four rom-like thingies I could download on the HTC page, all of them returning error 294...
Now what? try to somehow extract the .nbhs from the exes and and use customRUU.exe? Try to flash from SD card?
Please help... Any ideas... I really want to get rid from that original SPL3.29.0000 It's evil!!! I think it won't never let me flash again.
Thanks,
Daniel
Click to expand...
Click to collapse
sorry to hear that..
well, extract the .nbh from exe and flash it via sd card is the method that made me overwrite my hard SPL in the first place.
hmm, did your phone comes with operator brand, such as three or something?
-Rif- said:
sorry to hear that..
hmm, did your phone comes with operator brand, such as three or something?
Click to expand...
Click to collapse
No, it's HTC unbranded. Now, something strange here: the label behind the battery has the serial number: HT830GB06075 and the P/N (guess it's part number) :99HCY194-00, but to the left of the camera, another label with the part number: 36H00563-00M and below says DATE:061107(TB02)/US.
I don't know if that's normal, but it caught my atention because my phone seems to have been dissasembled (little label over screw is teared). Maybe my Kaiser isn't Australian after all...

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