HTC One Bricked...Please help! - One (M7) Q&A, Help & Troubleshooting

My phone was rooted and I tried installing the update to my HTC One Developer Edition. The device is now stuck on the black screen with HTC logo in the middle and 4 exclamation points (in triangles) on the 4 corners. I tried running the RUU but it can't find the device and when I try to run it via the command prompt using the zip file I get the error code "failed (remote 90 hboot pre-update please flush image again immediately)." Does anyone have experience with this and is there ANY way I can unbrick my device without sending it back to HTC for repair!? I'm really frustrated but thanks in advance.
EDIT: I also can't get into the bootloader by holding down power down and the power button. It just reboots into the same screen.

NextNexus said:
My phone was rooted and I tried installing the update to my HTC One Developer Edition. The device is now stuck on the black screen with HTC logo in the middle and 4 exclamation points (in triangles) on the 4 corners. I tried running the RUU but it can't find the device and when I try to run it via the command prompt using the zip file I get the error code "failed (remote 90 hboot pre-update please flush image again immediately)." Does anyone have experience with this and is there ANY way I can unbrick my device without sending it back to HTC for repair!? I'm really frustrated but thanks in advance.
EDIT: I also can't get into the bootloader by holding down power down and the power button. It just reboots into the same screen.
Click to expand...
Click to collapse
You can power off your device ?
If so, try to hold vol down, hit power to power on your device and do not release vol down.
If not, I just can tell you to wait it's run off battery, plug it in and do what i said. I had more or less the same issue and i have managed to go into the bootloader.

Adim0 said:
You can power off your device ?
If so, try to hold vol down, hit power to power on your device and do not release vol down.
If not, I just can tell you to wait it's run off battery, plug it in and do what i said. I had more or less the same issue and i have managed to go into the bootloader.
Click to expand...
Click to collapse
No I can't power down the device. I can reboot it but it just reboots into the same screen. When you say you had the same issue, you let the battery run out and then did what exactly?

NextNexus said:
No I can't power down the device. I can reboot it but it just reboots into the same screen. When you say you had the same issue, you let the battery run out and then did what exactly?
Click to expand...
Click to collapse
I just was stucked in the splash screen. I was holding the vol down button (device off) and get to power the phone with power, but relseasing it (power, not vol down) right after he commence to boot and still hold on vol down. Then i go into bootloader menu.
I don't now if my english is good, because I'm not english :angel: But tell me if you can't understand what I mean

Related

[Q] PLease help no fast boot option in bootloader

ok so i bought a rooted htc vivid with rumraider a few months ago now that the update to ics is out i want to go to stock so i tried to lock my boot loader using abd and i noticed i dont have a fastboot option on my cwm v5.5.0.4 bootloader i dont know if it ever had it i dont ever remember seeing it when trying to use abd when i run the command prompt it says waiting for device sorry for the lack of iformation i am a noob at this and just cant figure this out i rele need help so please anyone with infromation help me i have search for 3 days i cant find any explanations help
Are you in the bootloader screen or the recovery? To get to the bootloader pull the battery and hold the power and volume down buttons.
Sent from my HTC PH39100 using XDA
the bootloader screen is white with the lil android skateboarding
remove battery and wait for like 5 sec the reinsert the battery and hold power and vol down buttons till the white screen appears click fastboot its on the top
When i press the power and volume button it automaicly takes me to recover
barnett182010 said:
When i press the power and volume button it automaicly takes me to recover
Click to expand...
Click to collapse
Vol. down?

[Q] Freeze and boot stocked

Hey, this is my first post, and i come with a big issue with my HTC One. It's work like a charm, until this evening.
I already flashed two ROM, ARHD 8, 8.1 and 9, without problem, but when i tried to flash 9.1, AROMA freeze. So, no whories, i juste reboot my phone with "adb reboot-bootloader" and did a "fastboot erase cache" and try again. AROMA freeze antoher time (without touching the screen), bad luck i can"t reboot with holding power button. So, again, "adb reboot" (without bootloader this time, it sliped my ming...) and there, it's stock at :
And holding power button don't work (i tried to hold him for 10 minutes...). I tried with adb or fastboot... device not found (logical).
I don't know what to do next, any idea ?
PS : sorry for my bad english, i hope you understand me ^_^
PPS : can't add a link to my photo of the bootscreen, but it's stucked.
Adim0 said:
Hey, this is my first post, and i come with a big issue with my HTC One. It's work like a charm, until this evening.
I already flashed two ROM, ARHD 8, 8.1 and 9, without problem, but when i tried to flash 9.1, AROMA freeze. So, no whories, i juste reboot my phone with "adb reboot-bootloader" and did a "fastboot erase cache" and try again. AROMA freeze antoher time (without touching the screen), bad luck i can"t reboot with holding power button. So, again, "adb reboot" (without bootloader this time, it sliped my ming...) and there, it's stock at :
And holding power button don't work (i tried to hold him for 10 minutes...). I tried with adb or fastboot... device not found (logical).
I don't know what to do next, any idea ?
PS : sorry for my bad english, i hope you understand me ^_^
Click to expand...
Click to collapse
wait for the battery to die then plug it in and let it charge for a while then try again once device has cooled down
skinsfanbdh said:
wait for the battery to die then plug it in and let it charge for a while then try again once device has cooled down
Click to expand...
Click to collapse
I post here, because now, the battery run out and it doing the same thing again. How can i have crash something with my phone unless doing a S-OFF, but right now, this is impossible, right ?
Adim0 said:
I post here, because now, the battery run out and it doing the same thing again. How can i have crash something with my phone unless doing a S-OFF, but right now, this is impossible, right ?
Click to expand...
Click to collapse
you should be fine if the device powers on.
try this download all in one toolkit and erase cache then install custom recovery and boot to recovery and try to flash the rom again in the newly installed recovery
skinsfanbdh said:
you should be fine if the device powers on.
try this download all in one toolkit and erase cache then install custom recovery and boot to recovery and try to flash the rom again in the newly installed recovery
Click to expand...
Click to collapse
"error: device not found" Like with adb reboot :/
Adim0 said:
"error: device not found" Like with adb reboot :/
Click to expand...
Click to collapse
when you boot into bootloader you have to press the power button once. you will then see fastboot usb at the top of bootloader menu then run the commands. it should see your device after that
The thing is, i can't go in the bootloader
(if i try to hold on power + vol down, i have capacitive button who are blinking (normal) but i can hold them about 10 minutes, but nothing happen)
Adim0 said:
The thing is, i can't go in the bootloader
(if i try to hold on power + vol down, i have capacitive button who are blinking (normal) but i can hold them about 10 minutes, but nothing happen)
Click to expand...
Click to collapse
then you have to wait for it to die again then charge. after it charges for a while unplug it turn it on and boot to fastboot and do what i said before.
if your using a touch recovery and flashing a rom that uses aroma only use the hardware buttons(dont touch the screen at all). let it sit on the aroma start screen for at least 5secs. and charge your device enough so you can unplug before you start aroma
skinsfanbdh said:
then you have to wait for it to die again then charge. after it charges for a while unplug it turn it on and boot to fastboot and do what i said before.
if your using a touch recovery and flashing a rom that uses aroma only use the hardware buttons(dont touch the screen at all). let it sit on the aroma start screen for at least 5secs. and charge your device enough so you can unplug before you start aroma
Click to expand...
Click to collapse
Yes, i'have done exactly like you said. From off, hold power and vol down but the button blink and.... nothing happens :/
Adim0 said:
Yes, i'have done exactly like you said. From off, hold power and vol down but the button blink and.... nothing happens :/
Click to expand...
Click to collapse
try holding power until it turns on then while still holding power hold vol down
Now it's on. But still stocked at splash screen. When i hold power, capacitive button flash, but the phone is doing absolutly nothing
Adim0 said:
Now it's on. But still stocked at splash screen. When i hold power, capacitive button flash, but the phone is doing absolutly nothing
Click to expand...
Click to collapse
have tried adb reboot fastboot
Yes, but nothing happen :/
just keep trying to hold power+volume down for 30 seconds if it doesnt reboot to bootloader let go and try again
Yes, i access to the bootloader. I erase the cache, and wait a bit for resend a recovery (he don't want to write it now, because of low battery)
good. you shouldnt have a problem from here as long as you flashing a zip file thats proven to work for your device
It's possible to send a file from fastboot mode ?
Nevermind, found how to do (thank the manuel ^^)
Many thanks skinsfanbdh :good:
So. Problem fixed. Thanks to you skinsfanbdh

[Q] I think I bricked my phone :( :( - PLEASE help!

Hi,
I tried the regular fastboot method to load CWM recovery.
Whenever it got to the point of loading the recovering, it would just say "flashing recovery on the device...".
Then, when restarting bootloader and clicking on "recovery", it would just shut down the phone.
I decided to experiment to try fix the issue, and I came across this post:
http://forum.xda-developers.com/showthread.php?t=1928551
I downloaded the ZIP file and I ran the root.bat
It flashed some boot images and now my phone wont start
It is stuck on the "warning bootloader unlocked screen" and will not go any further.
Please help . I'm so scared that I've bricked my phone. Is there ANYTHING I can do?
Thanks in advance for the help!
The methods u used can't brick your phone
Reboot in boot loader by pressing the power button and volume - button at the same time. Just at the moment the phone shuts-down/reboot release the power button. It will boot in boot loader. After this flash cwm or twrp again and with the volume down button go to recovery. Select recovery with the volume up key and u are done. Cwm/twrp is flashed and will boot in the recovery.
In recovery I would install the ROM from Omar. It will restore your system and boot.IMG so it will work. Don't forget to wipe data.
If this doesn't work flash the home made fast boot files somewhere in the development section
Sent from my XT890 using xda app-developers app
Hazou said:
The methods u used can't brick your phone
Reboot in boot loader by pressing the power button and volume - button at the same time. Just at the moment the phone shuts-down/reboot release the power button. It will boot in boot loader.
Click to expand...
Click to collapse
Thanks - I tried that. I do let go of the buttons as soon as it starts to reboot itself, but it doesn't start the bootloader - it still just shows the screen "warning bootloader unlocked". I can not get back into the bootloader
Do u reset the phone with the 4 buttons and just when it resets does your phone reboots immediately?
Sent from my GT-P5110 using XDA Premium HD app
Hazou said:
Do u reset the phone with the 4 buttons and just when it resets does your phone reboots immediately?
Sent from my GT-P5110 using XDA Premium HD app
Click to expand...
Click to collapse
If I hold all 4 buttons, the screen goes blank, and the green light stays on. My PC then finds hardware called "MEDFIELD" but wont find drivers for it.
Does this help at all?
alkit said:
If I hold all 4 buttons, the screen goes blank, and the green light stays on. My PC then finds hardware called "MEDFIELD" but wont find drivers for it.
Does this help at all?
Click to expand...
Click to collapse
The above applies when connected with usb.
If I press all 4 buttons without USB connected, it just reboots and gets stuck on the "unlocked bootloader" message again
alkit said:
Then, when restarting bootloader and clicking on "recovery", it would just shut down the phone.
Click to expand...
Click to collapse
Just of curiosity - which button you used to select recovery - power button or vol.up button?
alkit said:
I do let go of the buttons as soon as it starts to reboot itself, but it doesn't start the bootloader
Click to expand...
Click to collapse
You should let go only of power button and hold vol.down button (at least for me)
If your PC finds hardware - can you do fastboot devices to check whether it is actually recognized properly?
And last thing - which method you used to load recovery (and were you on ICS\JB)? You were rooted and used automated methods or you unlocked bootloader and wanted to root afterwards (manually through fastboot)?
Divina Angelus said:
Just of curiosity - which button you used to select recovery - power button or vol.up button?
You should let go only of power button and hold vol.down button (at least for me)
If your PC finds hardware - can you do fastboot devices to check whether it is actually recognized properly?
And last thing - which method you used to load recovery (and were you on ICS\JB)? You were rooted and used automated methods or you unlocked bootloader and wanted to root afterwards (manually through fastboot)?
Click to expand...
Click to collapse
You are a GENIUS!!! A LIFE SAVER!!! I can't begin to tell you how grateful I am. BOTH of your points fixed the phone.
I could never get into recovery becuase I was pressing the power button. I could never get into fastboot becuase I was holding both the power and volume down button.
So, for anyone using a RAZR I... please note the following SIMPLE things:
1) In the bootloader menu, the power button does NOT select the option. The VOL UP button selects the option
2) To boot into BOOTLOADER : Hold both power and vol down buttons until the phone restarts, and then RELEASE the power button, while still HOLDING the volume down button! It will then load the bootloader.
Again, THANKS so so much for reviving my phone for me. I was going crazy without a phone!
alkit said:
You are a GENIUS!!! A LIFE SAVER!!! I can't begin to tell you how grateful I am. BOTH of your points fixed the phone.
I could never get into recovery becuase I was pressing the power button. I could never get into fastboot becuase I was holding both the power and volume down button.
So, for anyone using a RAZR I... please note the following SIMPLE things:
1) In the fastboot menu, the power button does NOT select the option. The VOL UP button selects the option
2) To boot into BOOTLOADER : Hold both power and vol down buttons until the phone restarts, and then RELEASE the power button, while still holding the volume down button! It will then load the bootloader.
Again, THANKS so so much for reviving my phone for me. I was going crazy without a phone!
Click to expand...
Click to collapse
I was going through everything you've faced yesterday. So yeah, glad I was of help to someone else as well)
This has never happened to me before but don't stress one bit because nothing ever permanently bad comes from this. You can forget about it being destroyed. These aren't iPhones, haha. You can get it going again pretty easy I hear. Just don't stress because there is no point and you WILL get help. Just listen to what these experienced dudes are saying and you should be back on track. Good luck!
- - - - - - - - - -
UPDATE: Nice! Glad to see you got the help you needed and everything's back on track!
Nice that it is solved. I gave u the solution on my first post, but nice that someone els did a better job in explaining it
There is almost no possibilities to brick your device if u only flash things like the boot, system, recovery or data partition. They can he solved very easy. If u flash the other partitions like the radio u can get a problem.
Sent from my XT890 using xda app-developers app
Hazou said:
Nice that it is solved. I gave u the solution on my first post, but nice that someone els did a better job in explaining it
There is almost no possibilities to brick your device if u only flash things like the boot, system, recovery or data partition. They can he solved very easy. If u flash the other partitions like the radio u can get a problem.
Sent from my XT890 using xda app-developers app
Click to expand...
Click to collapse
You are 100% right. I just re-read your post, and noticed that you did mention those 2 points. I must've just read over them really quickly and didn't pay attention to the details of which buttons to press. :angel:
Thanks a ton for your help! Really appreciate it! :highfive:

[Q] HTC One stuck on bootloop/no hardware keys

Hi, wondering if you guys could help me.
My HTC One is stuck on bootloop. I tried to install a GPE rom with S-ON and now it get's to the first screen of the setup and restarts itself. The problem is the volume keys are defunt therefore I can't get into recovery to flash another rom.
Is there anyway I can force the phone to boot to recovery or to hboot ? I tried to «adb reboot recovery» on boot but with no luck.
Really appriciate any help.
Put it under a light and try to longpress Power and vol-.
HI Guich, thanks for the reply.
I did try what you suggested: shined the flash from another cellphone on the One, at the top where the sensors are, and long pressed power+volume-. If I hold the buttons the phone will just restart endlessly and if I let go of the power button and hold the (defunt) volume- the phone will try to boot as standard.
What would the light do to the phone ? Is it supposed to trigger some of the sensors ?
Thanks!
deerxmoose said:
HI Guich, thanks for the reply.
I did try what you suggested: shined the flash from another cellphone on the One, at the top where the sensors are, and long pressed power+volume-. If I hold the buttons the phone will just restart endlessly and if I let go of the power button and hold the (defunt) volume- the phone will try to boot as standard.
What would the light do to the phone ? Is it supposed to trigger some of the sensors ?
Thanks!
Click to expand...
Click to collapse
His intention was to re-verify whether you were pressing the volume down key and not the volume up key. There are no hidden sensors im aware of. if nobody else can give u a solution, the only choice wud b a motherboard replacement frm HTC itself
deerxmoose said:
HI Guich, thanks for the reply.
I did try what you suggested: shined the flash from another cellphone on the One, at the top where the sensors are, and long pressed power+volume-. If I hold the buttons the phone will just restart endlessly and if I let go of the power button and hold the (defunt) volume- the phone will try to boot as standard.
What would the light do to the phone ? Is it supposed to trigger some of the sensors ?
Thanks!
Click to expand...
Click to collapse
Umh, if you longpress power and vol- it will boot?
Strange.
If you longpress under the light, theoritecally, it have to boot into the bootloader...
raghav kapur that's what I trying to avoid
Guich it boots because the volume button is broken.
I think my only chance is to, some how, force the phone to get into recovery or hboot whilst booting I just don't know how I could do that without the volume buttons.
Just another bit of information.
When I've got the phone connected to the pc, Windows tries to install an MTP device but never gets to finalize the installion because the phone reboots. If I leave the battery flat and then plug it in, with the charging animation on the phone, Windows tries to install an 'unkown device'.
deerxmoose said:
raghav kapur that's what I trying to avoid
Guich it boots because the volume button is broken.
I think my only chance is to, some how, force the phone to get into recovery or hboot whilst booting I just don't know how I could do that without the volume buttons.
Click to expand...
Click to collapse
deerxmoose said:
Just another bit of information.
When I've got the phone connected to the pc, Windows tries to install an MTP device but never gets to finalize the installion because the phone reboots. If I leave the battery flat and then plug it in, with the charging animation on the phone, Windows tries to install an 'unkown device'.
Click to expand...
Click to collapse
Ah, sorry, my mistake.
If you've a broken vol- you don't have a lot of chance...
It's an unknown device because it don't boot.

[Q] HTC One stuck in boot loop, can't use recovery/

Hello, I've recently just got this phone off someone to fix for them. It's in the constant bootloop. I can get into the bootloader, which is locked and has S-ON. However, if I try to navigate down it restarts as soon as it highlights recovery. If I navigate up, it will open up the show barcode, and exit out of it and sometimes highlight the image crc and attempt to display it. It restarts however very soon after. This phone has not been rooted or has been flashed at all.
Stuck of ideas at the minute on what to do to fix this guys phone, I don't believe he has warrenty on it either .
Any help would much be appreciated! Want to try and get this fixed.
adstheratz said:
Hello, I've recently just got this phone off someone to fix for them. It's in the constant bootloop. I can get into the bootloader, which is locked and has S-ON. However, if I try to navigate down it restarts as soon as it highlights recovery. If I navigate up, it will open up the show barcode, and exit out of it and sometimes highlight the image crc and attempt to display it. It restarts however very soon after. This phone has not been rooted or has been flashed at all.
Stuck of ideas at the minute on what to do to fix this guys phone, I don't believe he has warrenty on it either .
Any help would much be appreciated! Want to try and get this fixed.
Click to expand...
Click to collapse
can you navigate to fastboot and get the phone into fastbootUSB mode ?
Seanie280672 said:
can you navigate to fastboot and get the phone into fastbootUSB mode ?
Click to expand...
Click to collapse
That's the first option i'm able to get to at the top, I press the power button to select it however it just resets the phone. I presume this isn't suppose to happen and the fastboot hasn't work?
Wait, sorry. If I press Vol Up, then Vol down again, it auto selects it. However, I can't select the options in the new menu.
Sorry again, it also doesn't seem to have a fastbootUSB mode? Unless it does that when it restarts?
adstheratz said:
That's the first option i'm able to get to at the top, I press the power button to select it however it just resets the phone. I presume this isn't suppose to happen and the fastboot hasn't work?
Wait, sorry. If I press Vol Up, then Vol down again, it auto selects it. However, I can't select the options in the new menu.
Sorry again, it also doesn't seem to have a fastbootUSB mode? Unless it does that when it restarts?
Click to expand...
Click to collapse
when you select fastboot, plug it into the computer, it should now say fastboot USB on the screen, if you cant get fastboot, you cant fix it, its knackered.
Seanie280672 said:
when you select fastboot, plug it into the computer, it should now say fastboot USB on the screen, if you cant get fastboot, you cant fix it, its knackered.
Click to expand...
Click to collapse
Bugger. I'll mess with it a bit more in hopes of reviving it. Cheers for the help though
If "fastboot" turns to "fastbootUSB" you will probably be OK. Try entering RUU mode from fastboot with the command "fastboot oem rebootRUU" If you get this far you will just need to apply a full RUU image, which will reinstall everything, including the boot loader itself.
dougeedug said:
If "fastboot" turns to "fastbootUSB" you will probably be OK. Try entering RUU mode from fastboot with the command "fastboot oem rebootRUU" If you get this far you will just need to apply a full RUU image, which will reinstall everything, including the boot loader itself.
Click to expand...
Click to collapse
I can't seem to get to that, the phone restarts itself pretty much around 5-7 seconds being in the bootloader itself.
The only other reason i can imagine this happening is maybe because the battery is knackered.
adstheratz said:
I can't seem to get to that, the phone restarts itself pretty much around 5-7 seconds being in the bootloader itself.
The only other reason i can imagine this happening is maybe because the battery is knackered.
Click to expand...
Click to collapse
sounds like your power button is stuck
nkk71 said:
sounds like your power button is stuck
Click to expand...
Click to collapse
Good point, the power button does seem a bit further in this one, than I have seen in other M7s. This may sound silly, but it clicks when I push it down, but have no idea how to properly bring it up.
adstheratz said:
Good point, the power button does seem a bit further in this one, than I have seen in other M7s. This may sound silly, but it clicks when I push it down, but have no idea how to properly bring it up.
Click to expand...
Click to collapse
unfortunately, i have no idea how to fix the button, but if your phone is behaving as if it's being continually pressed that would explain the reboots.
to verify, just enter bootloader, don't do anything (but be in a well lit environment), if it reboots again and again, then the power button is stuck.
nkk71 said:
unfortunately, i have no idea how to fix the button, but if your phone is behaving as if it's being continually pressed that would explain the reboots.
to verify, just enter bootloader, don't do anything (but be in a well lit environment), if it reboots again and again, then the power button is stuck.
Click to expand...
Click to collapse
Yep, I'll see about trying to fix the power button then. Here's hoping!
Also, sorry. I should've added in the op that it only turns on when it's plugged into something. If i unplugged it while it's on the htc screen or bootloader, it will stay on till it does the usual reset then stay off.
If the power button is clicking I doubt it is stuck.
adstheratz said:
Also, sorry. I should've added in the op that it only turns on when it's plugged into something. If i unplugged it while it's on the htc screen or bootloader, it will stay on till it does the usual reset then stay off.
Click to expand...
Click to collapse
When the Device restarts while you're on the HTC Boot Screen, do the LED Buttons down at the bottom flash up a couple of times prior to the reset? If so, that would be conclusive with the stuck Power Button as that is (afaik) the normal behavior for a reset by pressing and holding Power.
nosmint said:
When the Device restarts while you're on the HTC Boot Screen, do the LED Buttons down at the bottom flash up a couple of times prior to the reset? If so, that would be conclusive with the stuck Power Button as that is (afaik) the normal behavior for a reset by pressing and holding Power.
Click to expand...
Click to collapse
This is correct. A hard power down will flash the home and back keys before turning off.
nkk71 said:
unfortunately, i have no idea how to fix the button, but if your phone is behaving as if it's being continually pressed that would explain the reboots.
to verify, just enter bootloader, don't do anything (but be in a well lit environment), if it reboots again and again, then the power button is stuck.
Click to expand...
Click to collapse
I've seemed to have someone fixed the phone now, it's getting into Android (after much stress trying to get it into it!). It does seem like it's the power button that is sticky, as it's locking the screen and constantly waking it up and bringing the power button menu up. Needless to say, i'm overjoyed that it's working. Now I need to find out how to fix the power button in it.
adstheratz said:
Now I need to find out how to fix the power button in it.
Click to expand...
Click to collapse
That might actually not be quite the easiest task. If anything else fails, why not try bringing it as close to stock und untempered as you can go and hand it in for a warranty repair. With a little bit of luck they will not check the software as it is obviously a hardware button defect.

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