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I bought a Galaxy Note a month or so ago. I'm not sure if this happened before the ICS update or if it came with it as it's still all a bit new. I'm wondering if the following behaviour is a fault (hardware or otherwise), is a setting that I can alter or if it "just is".
I use the Note a lot to play music especially at night as I'm going to sleep, when I have the Note on either the quietest volume setting or something close to it. I have noticed that when the volume level is low on quiet passages in the music it drops out altogether. This is quite noticable as any background hiss (on older recordings) drops to silent then comes back in again as the music approaches a louder passage. It does the same on video.
It can be quite annoying and very distracting. If I turn the volume up (past about half way on quieter, older recordings) the problem vanishes completly so it looks like an issue with the pre-amp or DAC?
I have tried different audio players and different headphones with no change. I have also tried playing music without headphones (using the in-built speaker) and think that does it also, although it's harder to tell.
The wierd thing is googling around I can't find anyone reporting the same problem, which makes me think I possibly have a fault. Any ideas? Could someone else with a Note on ICS try the same thing and report their findings?
Test is: find somewhere very quiet. Play some quiet music on the Note and turn the volume right down until it is barely audible with the earphone pressed in. Try different pieces of music and see if the sound drops out on quieter passages - for me, it does.
StarFishUK said:
I bought a Galaxy Note a month or so ago. I'm not sure if this happened before the ICS update or if it came with it as it's still all a bit new. I'm wondering if the following behaviour is a fault (hardware or otherwise), is a setting that I can alter or if it "just is".
I use the Note a lot to play music especially at night as I'm going to sleep, when I have the Note on either the quietest volume setting or something close to it. I have noticed that when the volume level is low on quiet passages in the music it drops out altogether. This is quite noticable as any background hiss (on older recordings) drops to silent then comes back in again as the music approaches a louder passage. It does the same on video.
It can be quite annoying and very distracting. If I turn the volume up (past about half way on quieter, older recordings) the problem vanishes completly so it looks like an issue with the pre-amp or DAC?
I have tried different audio players and different headphones with no change. I have also tried playing music without headphones (using the in-built speaker) and think that does it also, although it's harder to tell.
The wierd thing is googling around I can't find anyone reporting the same problem, which makes me think I possibly have a fault. Any ideas? Could someone else with a Note on ICS try the same thing and report their findings?
Test is: find somewhere very quiet. Play some quiet music on the Note and turn the volume right down until it is barely audible with the earphone pressed in. Try different pieces of music and see if the sound drops out on quieter passages - for me, it does.
Click to expand...
Click to collapse
I found this happening on a fade out of a song (Bjork - Play Dead). On volume 1 the sound would cut out much earlier than on volume 2. It sounds like a classic noise reduction technique kicking in - designed to reduce hiss.
Not much pop music is mixed like this any more I don't think. You'd certainly notice it more on Classical music where the dynamic range is far greater than Pop.
krypton_the_slayer said:
I found this happening on a fade out of a song (Bjork - Play Dead). On volume 1 the sound would cut out much earlier than on volume 2. It sounds like a classic noise reduction technique kicking in - designed to reduce hiss.
Not much pop music is mixed like this any more I don't think. You'd certainly notice it more on Classical music where the dynamic range is far greater than Pop.
Click to expand...
Click to collapse
Perfect - yes, that describes my problem. And yes, it is classical music where I find it most noticeable (especially older recordings which tend to be quieter with quite a bit of background hiss). I wonder if there is any way to diable the noise reduction...?
Appreciate your help. At least I now know I don't have a faulty device. Massive thanks.
By the way the best answer I have so far is to play on higher sound levels and use an set of headphones with an old style (non digital) volume control to bring the sound back down to a reasonable level at the earphonesd. Pretty poor solution really - had hoped for better from my lovely new Note.
+1 big problem for my...and now...not solutions...waiting...
I have this issue since Samsung replaced my mainboard. It happens on stock ICS and CM9. I haven't tried Gingerbread.
Could this be a hardware problem?
Is there any fix to this yet, this is exactly my problem, good tip about using an in-line headphone volume control though
The same bug. Please fix it somebody.
I too have this problem with my new Galaxy Note (ICS 4.0.4). I'd be interested to hear from any Note users that *do not* have this problem when playing back audio at low volumes. If you don't notice the audio completely dropping out, please list what version of Android you're running. Thanks!
I guess we need some more experimentation to see if it's a hardware or software issue (or both).
naytheet said:
I too have this problem with my new Galaxy Note (ICS 4.0.4). I'd be interested to hear from any Note users that *do not* have this problem when playing back audio at low volumes. If you don't notice the audio completely dropping out, please list what version of Android you're running. Thanks!
I guess we need some more experimentation to see if it's a hardware or software issue (or both).
Click to expand...
Click to collapse
Hi,
I am quite sure this is a software bug. When my note was using gingerbread, it was OK. It started to behave this wasy after the (official) ICS upgrade. Some of my friends are using unofficial ROMs (4.0.3 or 4.0.4) and it is ok - I tested it. So my conclusion is that samsung put some software trying to reduce noise in low audio volume, but it's not working as it should be...
More people are stumbling upon this noise gate problem:
http://code.google.com/p/android/issues/detail?id=35861
http://forum.xda-developers.com/showthread.php?t=1717425
I experience it on ICS and also on CM9, only with headphones plugged in (not when listening to music via bluetooth on the Sony MW600).
It does not occur on Gingerbread, but I don't like to use that ROM as a daily driver...
Can anyone confirm if there are custom ROMS that do not have this behavior?
Or is there maybe some way to replace the ICS media playback service with the GB one?
Well, all ICS-based custom ROMs I've tried suffer the same irritating behavior.
And it also turns out that GB has the same kind of noise gate, but the threshold seems to be a lot lower and therefore it doesn't kick in that often.
But I've just installed a CM10 nightly, and that seems to solve the issue.
my 2 cents
I can confirm, that I have similar problem.
I have the problems only when watching movies. the sound just cuts off when the character stops speaking, so it cuts off the background sound.
I tried different kernels, ROM´s... same problems on GB, ICS, CM9...
I have a hillBilly solution that works for me! When ever the sound cutting starts, I just change the volume for one level. The cutting will off course repeat... but it's indeed better than listen to the clipping...
For black clipping I use highest brightness and film screen mode. It does the trick for me...
But it just pisses me of when I realize that I have the phone with ****ty screen, sound and bricking danger...
wtf sammy... i just cant belive that i paid 540 eur for this, its sad
DonLaDroid
please delete....
double post....
This is bugging me too.
Would this be something controlled by the kernel?
---------- Post added 1st September 2012 at 12:40 AM ---------- Previous post was 31st August 2012 at 11:48 PM ----------
Also being discussed at http://code.google.com/p/android/is...s Owner Summary Stars&groupby=&sort=&id=35861
Please, can anyone using a non Touchwiz ICS or JB Rom tell us if this is happening for them?
burtcom said:
This is bugging me too.
Would this be something controlled by the kernel?
---------- Post added 1st September 2012 at 12:40 AM ---------- Previous post was 31st August 2012 at 11:48 PM ----------
Also being discussed at http://code.google.com/p/android/is...s Owner Summary Stars&groupby=&sort=&id=35861
Please, can anyone using a non Touchwiz ICS or JB Rom tell us if this is happening for them?
Click to expand...
Click to collapse
Just flashed latest PA, and its till there!
Im not an expert! Does anyone remember a background noise reduction option while making a call in GB??
I cant find it in ICS or PA. I think that this background noise redustion system is causing the cutting. It must be somehow connected.... im not an dev or anything but my gut tells me that this could be!
anyone?
Take care
DonLaDroid
OK all, let's figure out what ROMs don't have this problem, and start bugging the Devs to try to fix it on the others :laugh:
Well, I just noticed that the sound cut-off is also back on the unofficial 08/31 build of CM10. It was much less noticeable on the 08/28 build. :crying:
The difference between the two builds is a huge decrease in sound volume: build 08/28 was much louder than the latest one. Maybe the noise gate simply doesn't kick in so soon when the system volume is cranked up. You basically get the same effect when turning up the volume completely and turn it down with an inline analog control - as suggested by StarFishUK in post #3.
So my question would be what makes the volume louder on 08/28?
And how can I get that 'cranked up volume' on newer CM10 builds or preferably on ICS roms? Any ideas?
By the way, I totally agree with your 2 cents DonLaDroid. I never had this much trouble with my old Dell Streak...
Haven't noticed this myself (CM10), but i've noticed something incredible annoying in CM builds, and that's when i'm listening to music with headsets and i'm increasing the volume, it seems that it's "missing" a couple of steps. So when i'm increasing the volume it'll go from 5 to 8 in one step, and not 1,2,3,4,5,6,7,8,
It should be: 0,1,2,3,4,5,6,7,8
But it is: 0,1,2,3,4,5,8
How to test this problem. ..
Go to a quiet room.
Set audio level to one (one click up from silence)
Play some music with soft passages.
For me, the sound shuts off during quiet audio for speaker and wired headset. Note that this isn't simply an absence of sound. The sound turns off then suddenly starts again in the middle of a louder passage.
Bluetooth doesn't have the problem.
A gentleman on one of the Kernel threads believes this may be a hardware issue. The sound clips to cover noise from the speaker.
All, it seems that this is a "feature" of our phone. We will need to contact Samsung for the word on if this is a hardware issue or of it can be fixed via software. Right now it seems this happens in all ROMs, Touchwiz or AOSP.
Workaround is to use Bluetooth or a wired headset with an analog volume control.
I got an HTC One a month ago or so and I love it but an issue is really pissing me off, the music auto normalizes when the music is loud(Lowers the volume by about 30%). This is app independent and it's not done by the beats customization(I have that off). There has to be a way to stop this from happening. If there were an option to keep the volume normalized at all times I would do that, what bothers me is that in the best parts of the songs I like the volume goes down and I hate that inconsistency.
neswii said:
I got an HTC One a month ago or so and I love it but an issue is really pissing me off, the music auto normalizes when the music is loud(Lowers the volume by about 30%). This is app independent and it's not done by the beats customization(I have that off). There has to be a way to stop this from happening. If there were an option to keep the volume normalized at all times I would do that, what bothers me is that in the best parts of the songs I like the volume goes down and I hate that inconsistency.
Click to expand...
Click to collapse
I've never heard this issue on my phone, but I only use spotify. Is this via the HTC Music app? If so maybe rename the htcmusicenhacer.apk in system/app? Not sure If thats what is doing it or thats just a dsp for the htc music apk.
It's on the play music app and power amp for me, but I'm pretty sure it's on all apps. Whenever it's on maximum volume. It happens on certain genres of music, drops and breakdowns are the ones who trigger it the most. I lowered the volume of the pre-amp on power amp and that stopped it, but there is no system wide sound limiter so the issue persists in play music.
next time, please post questions in the questions section
Moved thread.... If you put "[Q]" in the title chances are it does NOT belong in the general section....
Sent from my EVO using Tapatalk 2
Sorry about that, always had used general for all my questions before.
Anyways, in case others had the same problem, I took my phone to sprint and it turned out to be badly calibrated so it was producing much higher sound causing the volume to drop and caused distortion on calls as well. Apparently it's a possible bug with the latest update as I had not modified or installed any sound modifying app. After it was calibrated all the problems stopped. They also lowered the intensity of the haptic feedback, which was nice.
Thanks anyways.
Hi.
I have searched for this problem and haven't found anything useful. When I get a notification from let's say Facebook Messenger, it's either too quiet or doesn't produce a sound at all. After a couple messages get through one after another, it gets louder.
Is there a setting I'm missing?
I've noticed it too. Whats weird is that this happened to my Droid 3. Its annoying. A great example was my alarm this morning. I heard it really lite then it jumped to its correct volume setting. Every, please chime in if you've been noticing this!
Noticed this on alarm. I don't mind ascending volume but it's not ascending volume at all - more like very low and a crescendo to its normal volume.
This is new with Lollipop for me. It happens with all sound. I can even go to the volume settings, and the first time I 'preview' a sound it will do the same thing before it corrects itself (afterwards the previews will then work fine until I pause for a minute and try again.. then same problem).
Bumping this.. becoming a problem. Anyone have a fix or workaround?
In addition to above, I'm also noticing that I have my volume set to max.. but occasionally I'll find it somehow reset itself to "mid" levels.
I don't think this is something that can be turned off or on, most likely it's some kind of bug. Let's just hope it gets fixed soon, it's really annoying
The Motorola forms say it's a safely feature, preventing you from damaging your hearing if it goes off while it's next to you head. It should at least be an option.
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I found that if I use the volume rocker to change the volume it sometimes makes the volume turn off. Instead I go into settings/sound and change the volume from there
Same issue here. Samsungs have this exact same "feature" too, drove me nuts back when I owned one. When I create ringtones, I create them with the intent of getting the impact of the song or melody right in those first few seconds, and "increasing ring" completely ruins it. I installed this app for the Samsung back when it was on either ICS or KK, but sadly it doesn't seem to work with Lollipop. Maybe we can all bug the developer to make it work with Lollipop?
https://play.google.com/store/apps/details?id=com.shumoapp.disableincreasingring&hl=en
I'm rooted, so if anyone knows where to go in the system files to change this, I'd be willing to try it.
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Elsydeon said:
Same issue here. Samsungs have this exact same "feature" too, drove me nuts back when I owned one.
Click to expand...
Click to collapse
I don't think this is an escalating ringtone feature -- I think it's a bug. Possibly it's just really poorly implemented, but I've used escalating volume on ringtones with CM before and compared to that, the volume inconsistencies here are far too sudden and inconsistent. For example, sometimes half my notification is quite (or possibly completely silent?) and sometimes the entire sound comes out at the desired volume.
It also does it for tone it makes when you change the volume (i.e. the first time you click vol up/down, the tone it makes is way too quite, then you have to change the volume a couple of more times to get it play at the correct volume). Hopefully this isn't something they designed on purpose, b/c if it is then that's just a terrible user experience (why would I want the preview of how loud I'm making the volume to come out at the wrong volume?)
piccit said:
I don't think this is an escalating ringtone feature -- I think it's a bug. Possibly it's just really poorly implemented, but I've used escalating volume on ringtones with CM before and compared to that, the volume inconsistencies here are far too sudden and inconsistent. For example, sometimes half my notification is quite (or possibly completely silent?) and sometimes the entire sound comes out at the desired volume.
It also does it for tone it makes when you change the volume (i.e. the first time you click vol up/down, the tone it makes is way too quite, then you have to change the volume a couple of more times to get it play at the correct volume). Hopefully this isn't something they designed on purpose, b/c if it is then that's just a terrible user experience (why would I want the preview of how loud I'm making the volume to come out at the wrong volume?)
Click to expand...
Click to collapse
After using my Moto X for almost a week, I'm starting to see what you're saying, but I'm not sure Motorola would see it as a bug. I've noticed more than once my phone will be sitting right in front of me, and while the screen flashes on for a notification, no sound follows it, even though my notification volume is clearly up. If I go back in and try running manual tests, the notification sound works fine. It's possible that my notification tone (I picked Tejat) is just so short, that the 1-2 seconds it plays for is enough to get lost entirely as part of that initial volume ramp up.
Also have the same issue as you with the initial press of the volume control rocker as well...this issue also seems to extend to any menus that involve picking a sound file to play (like picking a ring tone). Any initial file played will always have its first few seconds lost, and then all sounds will play fine afterwards. If you exit the selection menu and go back in, same thing happens.
My guess is that the initial time an app plays a sound, the first few seconds get lost...following that, it'll play it ok. If you exit the app, it seems like this behavior is reset...which could be where it feels like the volume is inconsistent. But this overall behavior does seem like a permanent escalating ringtone "feature".
This is definitely a "feature" that's coded in the framework. There used to be an xposed module that would take care of this and turn it off. I think it's highly specialized to each individual ROM/device, but you guys that are rooted could try it and see if it makes a difference. I know I will once I get my device.
This is part of the system I think. Because when I get a message notification although is less than one second I can hear it perfectly loud and clear even with the phone "deep sleep", but when I get a call the ringtone always sounds very smooth and after one second goes louder. I think this should be an option and no a " must have"
I have the same problem with ringtones, notifications and in-app sounds, and it all started since I upgraded to Lollipop, so I don't think this is a feature, because it didn't happen on Kitkat. Also, when using Whatsapp and Facebook Messenger I noticed that the internal sounds of these apps are messed up, they sound very very quiet or they don't sound at all.
I think we should go to Motorola forums to let them know about this annoying bug.
krogan said:
I have the same problem with ringtones, notifications and in-app sounds, and it all started since I upgraded to Lollipop, so I don't think this is a feature, because it didn't happen on Kitkat. Also, when using Whatsapp and Facebook Messenger I noticed that the internal sounds of these apps are messed up, they sound very very quiet or they don't sound at all.
I think we should go to Motorola forums to let them know about this annoying bug.
Click to expand...
Click to collapse
Agreed, this has to go up to software issue. I mainly bought the X over a Nexus 5 due to the front facing speakers, it is quite a shame that the one thing I was looking forward to has a flaw on it (at least with the lollipop update).
I've noticed this issue too ever since the Lollipop update. At first I thought I had done something wrong because I couldn't find anyone else reporting the problem, but a buddy of mine said he noticed it too. I don't see how this could possibly be an intended function, as most stock notification sounds are so short that they finish before the "crescendo" actually gets to a high enough volume. It also doesn't happen on a consistent basis. I can get one notification that is perfectly loud start to finish, and the next will start super quiet or be completely inaudible.
Does anybody know if there's a support thread for this with Motorola?
I just opened up a discussion on the Moto support forums for this issue. Hopefully something comes from it.
Workaround!!!
Settings --> Sound & notification --> Audio Effects --> Turn the Equalizer OFF for the speaker.
Worked for me!
FootySr said:
Workaround!!!
Settings --> Sound & notification --> Audio Effects --> Turn the Equalizer OFF for the speaker.
Worked for me!
Click to expand...
Click to collapse
Not for me. ? Mine's been off for some time.
When I first got my phone music and youtube videos were really loud with the built in speakers. So much so that I had to turn the volume down a little bit for comfort. Now when I make sound it starts out very loud but quickly softens drastically. Like something is trying to auto normalize the sound to a much lower volume.
What bugs me is it used to work great. I'm on the same firmware version and such that I was on before.
Is anyone else having volume issues with their built in speakers?
youngm77 said:
When I first got my phone music and youtube videos were really loud with the built in speakers. So much so that I had to turn the volume down a little bit for comfort. Now when I make sound it starts out very loud but quickly softens drastically. Like something is trying to auto normalize the sound to a much lower volume.
What bugs me is it used to work great. I'm on the same firmware version and such that I was on before.
Is anyone else having volume issues with their built in speakers?
Click to expand...
Click to collapse
I'm experiencing this too. I feel like it was designed this way. But I want to see some documentation.
Maybe you're just adjusting to the volume?? Kind of like when a fast car doesn't feel fast anymore.
Are you on a custom rom?
I'm on Stock ROM.
I know it isn't me just getting used to it. When I play some music it is really loud and vibrates my phone noticeably. After about 1 or 2 seconds though it quiets and my phone stops vibrating as much and I have a hard time discerning voices in the sound.
If I pause the video for a few seconds and start again the same thing happens. really loud then quieting.
If I turn down the video all the way then turn it up all the way fast the same things happens. I can feel the vibrations of the sound then they lessen and quiet down.
Interesting. I tried it this morning after a fresh charge and it works great now. I wonder if previously I was always testing at night when my battery was low. Perhaps this is some kind of built in battery savings scheme? When I was experiencing the issue I verified that Battery Savings mode was turned off. But perhaps this is something that auto happens when the battery is low?
I'll have to try again tonight.
I'm starting to have the same issue. Posting here for any updates, and I'll update as well if I figure out what's going on.
Me to guys....I thought I was going nuts today... Every roms got quiet audio and I'm just like wtf...so I flash stock images and STILL its quiet...I'm just wondering if its some kinda power save feature.
i've been looking through the mixer_paths.xml file to see if i can find headphones and speaker values to increase to increase volume and this mixer_paths file is different than what i'm used to with samsung and LG phones. i'm probably missing some values to see because i normally use 920 text editor but that app currently isnt working with android 5.0. has anyone found the values to change the increase volume?
I have the same issue. If i reboot the phone everything sounds great then shortly after the volume drops and its difficult to hear things. This happens evem during calls while using speaker phone. I've looked in all the settings and can not find anything to do with this. Any help would be much appreciated.
Thank goodness I'm not the only one! I have this exact issue as well.
So this actually worked on my N6 maybe it will work for yours. After a reboot problem remains. I applied small pressure evenly to the speakers with my fingers and bam problem gone. I seriously hope we don't have bad hardware. Hope this helps you guys as well.
https://forums.motorola.com/posts/add203215b?commentId=837982 If you see Moto's Official forum lot of other people are having this same Issue
Add me to the list thought I was going crazy too
I'm pretty sure it's a software issue. On mine, the volume does the normalization thing, but if I switch orientations it goes back to full volume before dying down again. Hopefully it gets fixed soon.
Same issue here. Thought I was loosing my mind. The volume goes down tremendously after starting music via the speakerphone after about 1 or 2 seconds. I have completely reset my phone and toggled the power saving setting and I'm still having this issue. Getting very annoyed.
Same issue here. My battery was down to 4% and the volume started getting lower some times.
Also it seemed like turning the device (display rotation?, gyro sensor?) had to do with it.
I also hear some noise (crackling) when the phone is at full volume and it's not playing music.
IndoorSnowStorm said:
I'm pretty sure it's a software issue. On mine, the volume does the normalization thing, but if I switch orientations it goes back to full volume before dying down again. Hopefully it gets fixed soon.
Click to expand...
Click to collapse
Same here with the normalize issue...tempted to send my nexus 6 back to motorola but it was so hard to get this phone
Cant believe google has yet to address this... I hope its a software fix coming.. I cant even really judge the audio bc i cant play anything at max volume smfh
Sent from my Nexus 6 using XDA Free mobile app
I think it's a software issue. Whenever I notice the phone's volume is lower than it should be, I press volume up and down repeatedly then it goes back to normal. Gets annoying though.
Anyone found a solution for this or it just is what it is? Also notice the volume increases when I rotate the landscape view..then normalizes lower after a few seconds...
I've hard reset....flashed a fresh copy of 5.0.1 still no solution? Could this be a hardware issue?
Sent from my Nexus 6 using XDA Free mobile app
Hey guys,
Love my new S6, because of memory limitations, I'm using spotify more than the music player. I noticed that when I listen to music, the volume keeps changing by itself (but remains at the same "number" that I set), I believe it's an EQ problem due to the voice/instrument equalizer function that keeps adjusting one VS the other. I was able to downgrade the amazon appstore still has version 2.6.0.813 and it's better (but not perfect yet, I hope they fix this bug in the next spotify update, just wanted to share in case you though you were going crazy (as I did).
See http://forum.xda-developers.com/galaxy-s6/help/volume-changing-playing-music-t3089066
Solution
Just found the solution, please close topic
https://community.spotify.com/t5/He...-Distorted-playback-sound-levels/td-p/1028205
Disabling Nuplayer does not work
solution from the previous post does not work, I and others tested it and spotify volume is still messed up with Nuplayer disabled, downgrading seems to be the only solution as of now, sorry for the confusion
Remix22 said:
Hey guys,
Love my new S6, because of memory limitations, I'm using spotify more than the music player. I noticed that when I listen to music, the volume keeps changing by itself (but remains at the same "number" that I set), I believe it's an EQ problem due to the voice/instrument equalizer function that keeps adjusting one VS the other. I was able to downgrade the amazon appstore still has version 2.6.0.813 and it's better (but not perfect yet, I hope they fix this bug in the next spotify update, just wanted to share in case you though you were going crazy (as I did).
See http://forum.xda-developers.com/galaxy-s6/help/volume-changing-playing-music-t3089066
Click to expand...
Click to collapse
actually, I've noticed this problem with Google Play music as well.. I'm not using the equalizer.. for no apparent reason, at some points in certain songs, the volume will inexplicably lower, never quite recovering.. weird
same here. thought i was going deaf bc i had the volume up to 80%
Is it happening with your stock music player? I disabled Nuplayer and spotify is still misbehaving but the Samsung player works fine. I didn't find a Samsung user forum to report the problem but will look more into it.
old version works
Using S6 Edge, had this problem myself with spotify - can confirm using the previous version of spotify fixes the problem.
Agree there's points where it stoll changes volume ever so slightly but definatley a big improvement.
Can't post link to download due to new user restrictions.
Thanks to OP for posting his findings. Big help.
Peace.
I have been going back and forth with Spotify support for weeks on this issue, and it's been escalated to a Tier 2 person who I've been working with for almost a week now. Specifically, my problem is that the sound on any given song will vary throughout the song...it will start at whatever volume I have it set at, then suddenly get about 25% quieter for about 10-20 seconds, then go back up to original volume. This happens in almost a cyclical fashion my entire time listening to Spotify on my phone...whether it be through headphones, phone speak, or a bluetooth speaker. Spotify support even gave me another test account to try, which this issue also happen in on my phone....and they logged into my account on their end and done extensive listening tests, but are not able to replicate on their end. They had me try everything...clearing cache, trying with volume normalization ON, then trying with it OFF, WiFi only, data only, listening to cached music with no data turned on, re-installing, rebooting, updating, deleting all Spotify files/folders from the file manager, listening with corded headphones, bluetooth headphones, phone speaker, bluetooth speaker, etc. They really feel at this point that it's the Samsung Galaxy S6 that doesnt play nicely with Spotify, but they cannot figure out why. I'm still troubleshooting with them but so far no solution, only a ton of things ruled out as culprits. =(
This is a few days old but do you have sound alive enabled?
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