wifi problem in xperia z - Xperia Z Q&A, Help & Troubleshooting

Guys i bought my Xperia Z, days ago, well its awesome but am facing a problem for me its a major problem... my headset is not receiving a wifi signal and if received it disconnect directly especially when i be away from my router modem about 2 to 3 feets. so to get a wifi signal i must be near the modem if i go away it get lost.
even when i open wifi my old xperia sp finds more wifi modems than my xperia z
is there a solution for this and if any one is facing the same problem like me.
plzz help... my email is [email protected] if any has a detailed solution.:crying:
thanks

Check for update
Try to flash another rom
Check carefully wifi setting for example wifi connect when screen off
Wifi in stamina mode
Connect to trusted wifi
check ip if u have static router ip
And take it to sony service is easiest way
Sent via my Google Nexus 7 | 32GB.WiFi

u have the latest software, all settings are ok.
in my country the is no sony service shop
i'll try a custom rom this way
thanks
x102x96x said:
Check for update
Try to flash another rom
Check carefully wifi setting for example wifi connect when screen off
Wifi in stamina mode
Connect to trusted wifi
check ip if u have static router ip
And take it to sony service is easiest way
Sent via my Google Nexus 7 | 32GB.WiFi
Click to expand...
Click to collapse

If your on 4.2.2 stock try going into WiFi advanced settings and turning off WiFi optimization (all it does is save battery) might improve signal I will try it when I get home lol and will post update xD
Update: WiFi seems more stable at long range speed is a little faster for me aswell
Sent from my C6603 using Tapatalk 2

I think it's a coomon issue. Z has a short wi-fi range comparing to other phones(

Related

[Q] Any Issues with WiFi

Loving the phone really, one thing i have noticed is when ever im downloading or uploading large files through my home WIFI after a short period the phone disconnects from the network and i have to reconnect manually. Any ideas is anyone else having the same issue. All my other devices are fine
Same thing here, but it reconnects itself - just losing the connection for 1-2 seconds. It happens sometimes even when browsing the web. Most likely some kind of software bug.
Had similar symptoms when playing with the phone at work`s WiFi (1st day of usage). On my home WiFi nothing wrong at all.
Make sure that keep WiFi on during sleep is always.
Or the WiFi will turn off the moment u turn the screen off
Sent from my C6602 using xda app-developers app
abd_alazeez2002 said:
Make sure that keep WiFi on during sleep is always.
Or the WiFi will turn off the moment u turn the screen off
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
Yeah checked that it happens even with the screen on. i got the screen to stay awake when charging and usually download my big files the i gave up trying to download A Bards Tale last night.
marcgear said:
Loving the phone really, one thing i have noticed is when ever im downloading or uploading large files through my home WIFI after a short period the phone disconnects from the network and i have to reconnect manually. Any ideas is anyone else having the same issue. All my other devices are fine
Click to expand...
Click to collapse
it happens sometimes in s3, s2, xS and etc
it s a bug and will repair by software update or flashing another rom/firmware by urself if know wht to do.
abd_alazeez2002 said:
Make sure that keep WiFi on during sleep is always.
Or the WiFi will turn off the moment u turn the screen off
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
I found that WiFi is one of the most power draining things on phones. The best thing would be to switch to mobile data while sleeping and turn wifi off during that time.
That way you can still receive everything, but since you're sleeping you will barely use any data at all.
To bad the phone can't do that automatically.
I'm getting frequent wifi drops in my home (netgear router, wpa psk security) and its also affecting other devices in the house! Other wifi networks I've connected to seem to be fine, no issues whatsoever. Sometimes it'll say its connected, but no data, other times it will disconnect entirely.
This is a VERY strange problem and the fact that its affecting the wifi connection to other devices is even stranger.
Just an update on this, I returned my phone to P4U this morning as the wifi thing was annoying me and the phone has eaten 823mb of mobile data in one weekend even though i had mobile data turned off and connected to WIFI, The handset said i used 115mb and Voda said 823mb. not the only reason i returned it but it needed changing. So got my new handset up and running this afternoon and im set up and i been downloading all my files and apps with out any problems.
So looks like i had a dud phone first time around.
Xperia rebooting fibre broadband gateway???
hanleyco said:
I'm getting frequent wifi drops in my home (netgear router, wpa psk security) and its also affecting other devices in the house! Other wifi networks I've connected to seem to be fine, no issues whatsoever. Sometimes it'll say its connected, but no data, other times it will disconnect entirely.
This is a VERY strange problem and the fact that its affecting the wifi connection to other devices is even stranger.
Click to expand...
Click to collapse
Getting the same problem too. All my other devices (Nexus7, Ipad, PC) can connect fine to my wireless home network (fibre). But when I start connecting my Xperia Z to the wireless network, after 5 mins, my Gateway will hang, and restart itself. Happens all the time without fail as long as I have my phone hooked up to the wireless network.
Anyone else facing this problem?? I'm kinda at a loss now on how to solve it. Tried adjusting settings on my wireless channel too but doesn't seem to help. Any help will be greatly appreciated!!!
xentay said:
Getting the same problem too. All my other devices (Nexus7, Ipad, PC) can connect fine to my wireless home network (fibre). But when I start connecting my Xperia Z to the wireless network, after 5 mins, my Gateway will hang, and restart itself. Happens all the time without fail as long as I have my phone hooked up to the wireless network.
Anyone else facing this problem?? I'm kinda at a loss now on how to solve it. Tried adjusting settings on my wireless channel too but doesn't seem to help. Any help will be greatly appreciated!!!
Click to expand...
Click to collapse
Ok, so i reckon this could be an issue with not having a static I.P address. Gonna change it tonight when I get home and see if the problem is solved. It's either that or it may be trying to connect to a port thats used for something else? Have ports assigned for my Xbox ect. I'm not too knowledgeable about these things so any other suggestions are welcome. Not too many settings on the phone unfortunately so the problem has to be solved using the router I'd say.
hanleyco said:
Ok, so i reckon this could be an issue with not having a static I.P address. Gonna change it tonight when I get home and see if the problem is solved. It's either that or it may be trying to connect to a port thats used for something else? Have ports assigned for my Xbox ect. I'm not too knowledgeable about these things so any other suggestions are welcome. Not too many settings on the phone unfortunately so the problem has to be solved using the router I'd say.
Click to expand...
Click to collapse
I have static ip set up since the beginning, and I also have the problems. Only my problem seems to stem from 2.4 GHz/ 5 GHz (if this is even possible). 5 GHz is the preferred one, but this one seems to be out of range sometimes and it switches to mobile data. The 5 GHz is then out of range, while the 2.4 GHz is not. Very strange.
Ive found the Xperia Z has held on to a 5GHz Wi-Fi signal better than any other device I've used before, but the 2.4GHz can often disappear...
Very odd, although at home I am quite happy that 5GHz works better as there's far less interference from local neighbours. Perhaps that's causing the problem - in that the XZ isn't so well set up to cope with other routers on the same Wi-Fi channels??
The reach of my 2.4 GHz is at 75%, while 5 GHz is at 50%??? Strange.
I would always expect 2.4GHz to carry further, and so I am surprised by my experience too.
In my case, there's only 1 5GHz router visible other than mine, but countless 2.4GHz ones. Not sure why that would make the XZ drop (and sometimes even lose) the connection - but that's what seems to be happening.
Xperia Z no wi-fi without SIM
I have a different wi-fi issue with my Xperia Z. It does not connect to my home wi-fi when there is no SIM in the phone. It just says that the network is out of reach. When I pop in the SIM card, it connects automatically. Actually, all the hi-end Sony phones I tried recently do this (Ion, T and more). I've been looking for a solution here on the forum, but didn't find any helpful topic. But maybe I was looking wrong. Does anyone know, what to do?
lvoky said:
I have a different wi-fi issue with my Xperia Z. It does not connect to my home wi-fi when there is no SIM in the phone. It just says that the network is out of reach. When I pop in the SIM card, it connects automatically. Actually, all the hi-end Sony phones I tried recently do this (Ion, T and more). I've been looking for a solution here on the forum, but didn't find any helpful topic. But maybe I was looking wrong. Does anyone know, what to do?
Click to expand...
Click to collapse
I think the obvious answer is put a SIM in there... and if that means getting any old SIM and cutting it to size, even if it's not registered on any network, then do that.
I wonder if it the phone is looking at the SIM to identify the country, and therefore what channels can be used? I say this because when I first used the phone (without SIM) I also had problems [router not showing up in a scan], and my router is on channel 13. I then put in a SIM and at some stage did another scan and it found my router.
Is your router perhaps on channel 11, 12 or 13?
I know it's a long shot, but who knows?
jonmorris said:
I think the obvious answer is put a SIM in there... and if that means getting any old SIM and cutting it to size, even if it's not registered on any network, then do that.
I wonder if it the phone is looking at the SIM to identify the country, and therefore what channels can be used? I say this because when I first used the phone (without SIM) I also had problems [router not showing up in a scan], and my router is on channel 13. I then put in a SIM and at some stage did another scan and it found my router.
Is your router perhaps on channel 11, 12 or 13?
I know it's a long shot, but who knows?
Click to expand...
Click to collapse
Interesting point, will try to investigate with the channels. And I may also try to dig out some inactive SIM, thanks for the tip... The only thing I found is, that the problem obviously appears only with the WPA2-PSK security. With WPA, its all a-OK...
If you look inside the build.prop
The wifi.channel is not assigned,maybe this can gives you an idea guys.
Sent from my C6602 using xda premium
My 2.4GHz has autochannel and 5Ghz is @ 44.

[Q] wifi problem with xperia Z

I used my Z about 10 days, everything is ok, except wifi connection. I compare it with xperia TX and iPhone5 in my class room where wifi signal is not good. The result is: wifi signal on TX and iPhone5 is weak but still connect while Xperia Z lost it. so disappointed
Who can help me to fix this problem???
xboxvn said:
I used my Z about 10 days, everything is ok, except wifi connection. I compare it with xperia TX and iPhone5 in my class room where wifi signal is not good. The result is: wifi signal on TX and iPhone5 is weak but still connect while Xperia Z lost it. so disappointed
Who can help me to fix this problem???
Click to expand...
Click to collapse
would u give info about ur phone?
C660.. ?
and etc.
this is a point; some WIFI routers are compatible with some devices more than another devices.
but it shouldn be the problem here; i ask u to explain more about ur phone and wifi setting
x102x96x said:
would u give info about ur phone?
C660.. ?
and etc.
this is a point; some WIFI routers are compatible with some devices more than another devices.
but it shouldn be the problem here; i ask u to explain more about ur phone and wifi setting
Click to expand...
Click to collapse
My phone is C6603. I bought it in Singapore. My university uses Cisco X2000 router to transfer wifi.
Could you give me some advices???
Who can help me??? So disappointed with this problem
xboxvn said:
Who can help me??? So disappointed with this problem
Click to expand...
Click to collapse
Your school needs to help you, possibly by updating the router software. My wifi signal from my home Netgear router is very strong on the Z. I still get good signal where my old iPhone5 and Xperia S would lose wifi already.
Rashkae said:
Your school needs to help you, possibly by updating the router software. My wifi signal from my home Netgear router is very strong on the Z. I still get good signal where my old iPhone5 and Xperia S would lose wifi already.
Click to expand...
Click to collapse
MY home also use Cisco router, and my wifi signal is very weak I dont have Xperia S for comparing but with Xperia TX, my Z is bad
Rashkae said:
Your school needs to help you, possibly by updating the router software. My wifi signal from my home Netgear router is very strong on the Z. I still get good signal where my old iPhone5 and Xperia S would lose wifi already.
Click to expand...
Click to collapse
At my home wifi signal from netgear router is strong on galaxy note 2 but on xperia z wifi signal lost...

[Q] Suffering poor WiFi performance? - Lets compare!

Hello guys,
do you also suffering from low WiFi reception like mentioned on the following sources:
Thread in Official Sony Forum
[...]but the real kicker on the SP is WiFi reception. Abominable, horrifying, atrocious -- all valid words to describe the range at which it'll stay connected. We assume Sony will be able to address this with some kind of future firmware tweak, unless the antennae were lifted from the back of a truck in Shenzhen in 2007. When connected, the signal remains solid, but at 20 feet away from a router with one wall in its path, it's incredible to see it just about maintain a connection.
Click to expand...
Click to collapse
Summary of Engadget Hands on
It would be great if you could do some comparison of signal strength between Xperia SP and another phone on the same location and post the signal strength of both. You can see signal strength with this app: https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer
Thank you!
For me the range isnt that important, it's the fact that the wifi suddenly turns off by itself and it wont reconnect even though I was standing beside the router. I had to forget my home wifi then reboot the phone to get it to work again. Sony really needs to work on their software
Sent from my C5303 using xda premium
javidben said:
For me the range isnt that important, it's the fact that the wifi suddenly turns off by itself and it wont reconnect even though I was standing beside the router. I had to forget my home wifi then reboot the phone to get it to work again. Sony really needs to work on their software
Sent from my C5303 using xda premium
Click to expand...
Click to collapse
The range kind of sucks, but the speed is unaffected. Would be nice if it can be improved though. Never got disconnected before.
Sent from my Xperia SP using xda premium
I faced same problem as javidben. There is no problem with wifi range. I get almost full signal 10 ft away with 2 walls in between.
The problem is random disconnections. When disconnected, the phone remains disconnected from wifi anywhere between 2 mins up to 15 mins, for no apparent reason. When I just visit Wifi settings, it re-connects to the wifi network immediately. Very irritating indeed, having to do this from time to time.
Also, sometimes when I checked on my wifi router, I saw two entries (having same MAC address) for my Xperia SP in the 'connected devices' section. I was thinking this might be a router problem, but my Note 2 connects fine to the same router without any of these issues.
I'm connecting to 802.11n and I haven't experienced any problems with range, disconnects or throughput on my XSP.
t72e said:
The problem is random disconnections. When disconnected, the phone remains disconnected from wifi anywhere between 2 mins up to 15 mins, for no apparent reason. When I just visit Wifi settings, it re-connects to the wifi network immediately. Very irritating indeed, having to do this from time to time.
Click to expand...
Click to collapse
I have the exact same problem on my Defy+ running Android 2.3.7. I always thought this is an Android bug. So I think It comes from the power saving function (see Wi-Fi sleep policy) not working properly all the time and is not a device specific problem. Am I right?
On the other hand Sony has implementied its own power saving function (Stamina mode), so I expect this should not happen if Stamina mode is turned on.
Greetings
Benny
shooter_benny said:
I have the exact same problem on my Defy+ running Android 2.3.7. I always thought this is an Android bug. So I think It comes from the power saving function (see Wi-Fi sleep policy) not working properly all the time and is not a device specific problem. Am I right?
On the other hand Sony has implementied its own power saving function (Stamina mode), so I expect this should not happen if Stamina mode is turned on.
Greetings
Benny
Click to expand...
Click to collapse
I turned on Stamina mode, and tested over a period of 12 hours, using it intermittently, and disconnections are not happening any more
My Note2 is connected to Wifi all the time, but I did not see any disconnections, so looks like it may not be a generic Android problem.
I'll try this stamina mode and post here the result, also Xperiancing wifi dropp off,
axljackass said:
I'll try this stamina mode and post here the result, also Xperiancing wifi dropp off,
Click to expand...
Click to collapse
I'm trying the stamina mode, too.
Let's hope that this will solve the problem.
But of course, it's wierd that stamina mode can make wifi more stable, because stamina mode auto turns off wifi when phone is in standby mode...
kydwnas said:
I'm trying the stamina mode, too.
Let's hope that this will solve the problem.
But of course, it's wierd that stamina mode can make wifi more stable, because stamina mode auto turns off wifi when phone is in standby mode...
Click to expand...
Click to collapse
With Stamina or without stamina, the problem is the same. Disconnect every 5-6 min...
kydwnas said:
With Stamina or without stamina, the problem is the same. Disconnect every 5-6 min...
Click to expand...
Click to collapse
Probably your router firmware or settings, I used to have lots of problems with android devices having weird problems with wifi, bought a new router and they all started working fine
ZakooZ said:
Probably your router firmware or settings, I used to have lots of problems with android devices having weird problems with wifi, bought a new router and they all started working fine
Click to expand...
Click to collapse
My SGSII and SGSIV have not any problem with the same router. Besides, whether or not I 'd buy a new router, I couldn't ask cafes and other access points change their router just because xperia sp has wifi issues...
I have absolutely no problem with signal strength or deconnection.
I'm using my phone on different routers (home, work, friends, ...), no problem at all.
Xperia SP C5303.
there was a little issue with the wifi network on .211 fw
but upgrading to .284 solved it. now i have full bars everywhere. :good:
For me, I am facing exactly the same problem as some of you. The range sucks, I am only 15 ft (5m) away from my router with a door, and I get 0-1 bars only
Secondly, the WiFi does switch off randomly, but when I go to the settings and check, it connects again.
Sent from my C5303 using xda premium
dams SONY same probleem
my SP laggy and disconnected.
Seems like it's common problem then, I thought it was just me..
The Wi-fi seems to be really wonky on the SP, I've tested it sitting on the stairs beside my router for a while and it fluctuates between full and 2 bars of signal is less than a meter distance..
I've also experienced random disconnects but I think that's something to do with Wi-Fi power saving of some sort turning it off when it doesn't think you're using it.. Even if you're mid conversation with someone on whatever social media site or IM app...
Hopefully it can be fixed by Sony pushing a software update, which if it can I assume will be pushed with the next iteration of Android.
sarkar1990 said:
there was a little issue with the wifi network on .211 fw
but upgrading to .284 solved it. now i have full bars everywhere. :good:
Click to expand...
Click to collapse
How did you upgrade the firmware? I checked my phone and it doesn't have any upgrade available.
luizfamaral said:
How did you upgrade the firmware? I checked my phone and it doesn't have any upgrade available.
Click to expand...
Click to collapse
Flash the .284 FTF using flashtool. simple!
sarkar1990 said:
Flash the .284 FTF using flashtool. simple!
Click to expand...
Click to collapse
Where can I find .284 fw?
In the sony website says .257 is the latest version for Xperia SP.
And this .284 is a original fw?
Thanks.

Xperia V can't see wpa2 and wifi N networks after KitKat flash

Last week I flashed AOKP 4.3 and 4.4 rom. After that my phone can't see wpa2 networks and wifi N.
I've tried to flash stock ftf but it didn't solve. I relocked my bootloader and repaired my phone with seus. I'm on stock actually and the problem it's still there. I can't see my home network (wifi N only, wpa2). Other networks with wpa and wifi g works good. Is my phone broken? I think that is just a settings/driver problem but no one seems able to help me. I've opened a bug report on AOKP and FXP CM11 topic but no one reply to it. Other users are experiencing the same issue so I can't think that it's just my fault. Please, help!
Sent from my Xperia V using xda app-developers app
It sounds so weird. Maybe flash to 4.4 again to solve it? Because people with the official ftf got less chance to help on it also.
Sent from my Xperia V using xda app-developers app
alfanumerica said:
Last week I flashed AOKP 4.3 and 4.4 rom. After that my phone can't see wpa2 networks and wifi N.
I've tried to flash stock ftf but it didn't solve. I relocked my bootloader and repaired my phone with seus. I'm on stock actually and the problem it's still there. I can't see my home network (wifi N only, wpa2). Other networks with wpa and wifi g works good. Is my phone broken? I think that is just a settings/driver problem but no one seems able to help me. I've opened a bug report on AOKP and FXP CM11 topic but no one reply to it. Other users are experiencing the same issue so I can't think that it's just my fault. Please, help!
Sent from my Xperia V using xda app-developers app
Click to expand...
Click to collapse
Want to ask, have you manually set the region setting in your router? also what wireless band does you use inside router?
Cause if you have manually set the region to match your homeland, than after you flash other rom, firmware that is not match to your setting then you cannot see your wifi..
And don't forget, the wireless band best set to 1-11, as 12-14 have many problem for phone to detect..
davidtkf88 said:
Want to ask, have you manually set the region setting in your router? also what wireless band does you use inside router?
Cause if you have manually set the region to match your homeland, than after you flash other rom, firmware that is not match to your setting then you cannot see your wifi..
And don't forget, the wireless band best set to 1-11, as 12-14 have many problem for phone to detect..
Click to expand...
Click to collapse
In router settings, region is set to Italy. I'm using channel 6 in range 1-11 with wifi N only 300Mbps. My phone have CE (central europe) baseband.
It worked well until flash 4.4...
alfanumerica said:
In router settings, region is set to Italy. I'm using channel 6 in range 1-11 with wifi N only 300Mbps. My phone have CE (central europe) baseband.
It worked well until flash 4.4...
Click to expand...
Click to collapse
Baseband does not interfere with wifi connection, as baseband is use mainly for sim connection to your mobile provider..in phone wifi setting, does you change the wifi frequency band? i strongly recommend use AUTO for best result..Also, try change the WiFi region code to Europe see can or not..
If all i mention cannot, then i suggest you reset your router, then just set your ISP so you get internet, and for WIFI setting, don't change region, and set your security key either WPA/WPA2 with AES/TKIP set to AUTO, use band 1-11 and wifi transfer width 20mhz/40mhz set to AUTO, if your router support option for wifi frequency 2.4/5 Ghz option, then set to AUTO also..if cannot, then you choose either 2.4ghz ( best so far with most compatibility ) or 5.0ghz ( some phone cannot detect )..
Hope it help..
It's a CM11 bug
Ok it's a cm bug. But why flashing stock doesn't solve? Does cm broke permanently functions in our device?
Sent from my Xperia V using xda app-developers app

[Q] Xperia Z Wifi problem

Hi there,
A week back I bought this xperia Z everything is good except the wifi connection which really disappointed me alot. The problem is its frequently disconnecting after 10 to 15 mins than connects back. What could be the problem ?
- I have already reboot the phone several times..
- stamina mode is off
- wifi is on during sleep mode
- restart the router also couple of times
One more thing sometimes when connects to wifi...a small yellow icon also shows on the top of wifi signal (exclamation mark)
Android version is 4.2.2 and model no is C6603
Please advise thank you
hanishah said:
Hi there,
A week back I bought this xperia Z everything is good except the wifi connection which really disappointed me alot. The problem is its frequently disconnecting after 10 to 15 mins than connects back. What could be the problem ?
- I have already reboot the phone several times..
- stamina mode is off
- wifi is on during sleep mode
- restart the router also couple of times
One more thing sometimes when connects to wifi...a small yellow icon also shows on the top of wifi signal (exclamation mark)
Android version is 4.2.2 and model no is C6603
Please advise thank you
Click to expand...
Click to collapse
1)make sure the DHCP is on in your router*
2) if you internet is cut off or limited connectivity then suggested solution is here _> http://www.wikihow.com/Refresh-Your-...ndows-Computer
while all your devices are "connected" including you xperia with limited connectivity
Please give me your router model. Are you rooted? Are you using stock ?? If its custom please post the question on the threat that refer to the particular rom
marcoplo said:
1)make sure the DHCP is on in your router*
2) if you internet is cut off or limited connectivity then suggested solution is here _> http://www.wikihow.com/Refresh-Your-...ndows-Computer
while all your devices are "connected" including you xperia with limited connectivity
Please give me your router model. Are you rooted? Are you using stock ?? If its custom please post the question on the threat that refer to the particular rom
Click to expand...
Click to collapse
DHCP is already enabled on my router
My router model is NETWORKS L7-N2000
ROM: Stock
hanishah said:
DHCP is already enabled on my router
My router model is NETWORKS L7-N2000
ROM: Stock
Click to expand...
Click to collapse
Did you try forget network setting then re-connect and providing password again ?
try to connect using a WPS.
marcoplo said:
Did you try forget network setting then re-connect and providing password again ?
try to connect using a WPS.
Click to expand...
Click to collapse
I did that already, however i havent tried the wps option.
Ill get back to you on this.

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