any one else have this issue with Xperia Z ?
i can make calls or recieve calls and then the screen goes black when put to my ear as it should, but most of the time [not all the time] when i finish the call and take it away from my ear it wont light up so i can't end the call. i have to wait for the other person to hang up, and even then sometimes it wont light up.
they hang up the phone call doesn't end so it just stays black and i can't do anything.
i can restart it by pressing the off button and volume up at the same time, but i don't want to have to restart my phone every time i make a phone call.
has any one had this issue?
Could be software issue, ie a third party app, for example justshake and similar apps have options to alter proximity sensor activity but I stay away from altering them. The only time I have a similar issue is with modded Skype but a brief press or two of power button restores the screen so not a big issue.
You should try in service menu if your sensor is functioning properly.
A small workaround to end call without having to use the screen is to enable ens call with power button press which is in accessibility settings of the phone, so don't need to wait for another party to hang up or to reboot your phone
Sent from my C6603 using Tapatalk 2
thanks for your kind help i am on stock .253 firmware i don't have much software installed only skype, viber whatsapp from the goolge play and i tried in the service menu the sensor is working flawlessly and tried factory reset twice same problem exist
searching on the google for solution i see im not the only one whose having this particular proximity sensor problem there are other people reporting the same problem
Maybe the screen protector?
Sent from my C6603 using xda premium
Proximity sensor
Mine started doing the same thing. After reinstalling and checking if it might be a software issue, I did some research and came across this: talk.sonymobile.com/thread/126533?start=0&tstart=0
I've taken my phone in, and awaiting a response. (The phone is just over a week old, so it just fell out of the "automatic RMA" period).
I put a skin on front... Now having issues... Is there a way to just disable it...
Sent from my C6603 using Tapatalk 4
I had the same problem and did like the post #31 on the linked thread says :
Press firmly on the proximity senson with your thumb (located beside the notification led).
I have a screen protector and did not remov it and it now works like a charm.
Hope it helps.
xperia z. I have the same problem after installing the spg glass protector ver1. Since the ver2 has a cutout at the proximity sensor, I do not like it and therefore keep on using the ver1 without the cutout. I prefer to disable the proximity sensor instead of having a pit on the screen surface. Just add the line:
gsm.proximity.enable=false
to the end of the file build.prop located in /system, reboot, and the sensor will be disabled.
The way to activate the screen during a phone call is to press the power button twice.
Hope this help.
Explanation/please
wmiswm said:
xperia z. I have the same problem after installing the spg glass protector ver1. Since the ver2 has a cutout at the proximity sensor, I do not like it and therefore keep on using the ver1 without the cutout. I prefer to disable the proximity sensor instead of having a pit on the screen surface. Just add the line:
gsm.proximity.enable=false
to the end of the file build.prop located in /system, reboot, and the sensor will be disabled.
The way to activate the screen during a phone call is to press the power button twice.
Hope this help.
Click to expand...
Click to collapse
Can i ask how do i reach this settings. I tryed different data searches via phone and with PC (ofc with mobile connected). But i dont seem to find this system folder no matter where i look. Maybe you can make a tutorial for me or just say where to look. Thanks
You need to be rooted. The build.prop file is in /system.
An easier way to add the property to your build.prop would be to use build.prop editor - https://play.google.com/store/apps/details?id=com.jrummy.apps.build.prop.editor
I will just say - BE CAREFUL when editing that file. If you edit the wrong thing, you can stop your phone booting.
Sent from my C6603 using Tapatalk
I've tired all these solutions above but unfortunately I'm still facing same problem and it's really frustrating
My phone isn't rooted so I can't disable proximity sensor
If there is any other solutions ?
Install proximity smart cover from market. The screen will then come on when you take the phone away from your ear.
In settings:
Enable device admin
Turn screen off - never
Turn screen on - 0 seconds
Then go back and start the service
Sent from my C6603 using xda app-developers app
Thanks, it did work
wfsolutions said:
I had the same problem and did like the post #31 on the linked thread says :
Press firmly on the proximity senson with your thumb (located beside the notification led).
I have a screen protector and did not remov it and it now works like a charm.
Hope it helps.
Click to expand...
Click to collapse
I was going crazy with this sensor problem, and tried all sort of thing including resetting my phone multiple times. The suggestion you mentioned here worked like a charm.
Related
. . . and I have to hit the power button to turn the screen back on. To be more precise, the screen turns itself off when I hold the phone towards my ear during calls, and it does not turn itself back on when I hold it away from my ear.
This is obviously some power saving feature that doesn't work as well as it should, like a gimpy proximity sensor. Anyone know a workaround for this ?
I'm on Three Musketeers Sense 3.6 ROM.
XDAMENS said:
. . . and I have to hit the power button to turn the screen back on. To be more precise, the screen turns itself off when I hold the phone towards my ear during calls, and it does not turn itself back on when I hold it away from my ear.
This is obviously some power saving feature that doesn't work as well as it should, like a gimpy proximity sensor. Anyone know a workaround for this ?
I'm on Three Musketeers Sense 3.6 ROM.
Click to expand...
Click to collapse
Well, ther is a proximity sensor there, near the camera on the top of the phone, on the screen side, and this screen-off thing is more like feature to save power and not to anoy you during the night when you talk to the phone
Don't know why it does that, maybe your sensor is faulty, but try to flash a different ROM and see if something changes, also make sure you don't keep your hand or finger near that sensor, just to be sure, i personally use this ROM and i don't expierience this issue.
Hope this helps
XDAMENS said:
. . . and I have to hit the power button to turn the screen back on. To be more precise, the screen turns itself off when I hold the phone towards my ear during calls, and it does not turn itself back on when I hold it away from my ear.
This is obviously some power saving feature that doesn't work as well as it should, like a gimpy proximity sensor. Anyone know a workaround for this ?
I'm on Three Musketeers Sense 3.6 ROM.
Click to expand...
Click to collapse
I actually have this EXACT same issue and it is really annoying me.. I have a feeling it is the senor that is faulty, because I haven't even rooted my phone yet.. so everything is all on stock....
Lexmazter said:
Well, ther is a proximity sensor there, near the camera on the top of the phone, on the screen side, and this screen-off thing is more like feature to save power and not to anoy you during the night when you talk to the phone
Don't know why it does that, maybe your sensor is faulty, but try to flash a different ROM and see if something changes, also make sure you don't keep your hand or finger near that sensor, just to be sure, i personally use this ROM and i don't expierience this issue.
Hope this helps
Click to expand...
Click to collapse
Oh, dear
If only there was some way to turn off the proximity sensor like in my Galaxy S2.
XDAMENS said:
Oh, dear
If only there was some way to turn off the proximity sensor like in my Galaxy S2.
Click to expand...
Click to collapse
If it is possible on Galaxy S2, then it is possible on any android phone , and it is, but there should be made a tool for that or a flashable zip, i'm not that experienced to tell you exactly what needs to be changed, but it can be done, that i know
Same problem here.
Changing roms didn't solve anything
Anybody have solution for this ?
If you have a screen protector covering it then it might be wise to make a cut out or take the protector off altogether.
Sent from my Nexus 4 using xda app-developers app
as i remeber , you can write something in the build.prop that will disable proxy sensor
Im having problem that is almost same. After a long call(when screen is turned off) it turns off but screen or softkeys dont reply any way.
I have to turn of the screen with power button and let it be around 10-15 seconds and turn it on. Then lockscreen appears and everything
works. This is really annoying because I cant cut the line any way.
Not using screen protector and tried couple of custom roms. Allways have the same issue.
nellisere said:
If you have a screen protector covering it then it might be wise to make a cut out or take the protector off altogether.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
No I don't have screen protector or cover.
Problem is identified with proximity sensor itself, on App " Android sensor box " if you select proximity sensor it reads always 0.0cm no mater what you do with phone.
It seems like HW failure, will have to look at it in more detail.
---------- Post added at 10:50 PM ---------- Previous post was at 10:42 PM ----------
anders3408 said:
as i remeber , you can write something in the build.prop that will disable proxy sensor
Click to expand...
Click to collapse
I have tryed few Apps that will lock/disable proximity sensor but without success. It either acts the same or don't light the screen at all.
Anders can you help us with writing some code, I'm willing to be beta tester if you like ?
Sv: My screen always turns off during calls . . .
If you have issue with black screen after a call or something. Explain in detail how the error and what ROM and kernel And if you are s off and what hboot , then I will have a look
Sent from my HTC Sensation using xda premium
anders3408 said:
If you have issue with black screen after a call or something. Explain in detail how the error and what ROM and kernel And if you are s off and what hboot , then I will have a look
Sent from my HTC Sensation using xda premium
Click to expand...
Click to collapse
The problem is when you try to make a second call display turns off, phone is working you can talk, but you can't end the call or nothing because screen is off, so you have to turn it on or wake it by pressing power button.And it's happening only on every second call, so I make a first call, as soon as I try to make a second display turns off, and only power button wakes it, after that you can make the next call normaly, but problem repeats on second call.
Phone was stock on ICS 4.0.3, and making problems there. So it's now fully unlocked ( S-off ) Hboot is 1.28. I have tryed many custom roms, but the problem repeats
I think it's the hardware problem with proximity sensor.
Sv: My screen always turns off during calls . . .
Markoj said:
The problem is when you try to make a second call display turns off, phone is working you can talk, but you can't end the call or nothing because screen is off, so you have to turn it on or wake it by pressing power button.And it's happening only on every second call, so I make a first call, as soon as I try to make a second display turns off, and only power button wakes it, after that you can make the next call normaly, but problem repeats on second call.
Phone was stock on ICS 4.0.3, and making problems there. So it's now fully unlocked ( S-off ) Hboot is 1.28. I have tryed many custom roms, but the problem repeats
I think it's the hardware problem with proximity sensor.
Click to expand...
Click to collapse
I think too. Sounds like your proximity sensor is weird.
Sent from my HTC Sensation using xda premium
To continue the story, I removed the MB and when the proximity sensor is out of the case, it works ok. When I put it back in case( behind screen ) it doesn't respond again.
Cleaning didn't help, will have to find another one to make sure what is the problem.
I have fixed my problem thanks to this thread
http://forum.xda-developers.com/showthread.php?t=2022865
I recently replaced my screen and ever since the screen would go black during calls,
I figured that the sensor has
2 parts, sender and reciever
If the receiver can see the emitting light from the sender then there's usually something for the sender to bounce off, when the screen was replaced there's something different, there's nothing inbetween the sender and the reciever! So the screen is reflecting the sender back to the receiver,
Step 1 disassemble
Step 2 remove LCD board,
Step 3 detatch proximity sensor from board
Step 4 cut small line of plastic from New screen inside the viewport ( where the sensor can see through) it should be touching the glass separating the 2 sensors but its not, hence why the sensor activates thinking something is infront of it but its reflecting throug past the piece of plastic.
Cut it out carefully with a razor.
Step5. Use double sided foam or anything else that would work to block and sit inbetween the 2 parts of the sensor and the screen, I used double sided foam and stuck it to the proximity sensor rubber,2 layers.
Aslong as you seperate the 2 sensors completely it should now work again.
I will be adding pics soon
Thank you very much
It helped me to fix my problem.
Thanks. Just repaired proximity sensor using your advice!
Sent from my GT-N7100 using Tapatalk 2
onejay09, can you please elaborate on the screen goes dark when calling?
i have a problem after changing my lcd where i made a wrong call and wish to cancel the call, the screen goes dark, even pressing the power button will turn it on just a short moment but goes dark again, i can't seem to end the call. had to apologize to the other end that i keyed in the wrong number.
if this fix is for this problem, then i will wait for your photos on how to repair it.
thanks in advance.
hansonchen said:
onejay09, can you please elaborate on the screen goes dark when calling?
i have a problem after changing my lcd where i made a wrong call and wish to cancel the call, the screen goes dark, even pressing the power button will turn it on just a short moment but goes dark again, i can't seem to end the call. had to apologize to the other end that i keyed in the wrong number.
if this fix is for this problem, then i will wait for your photos on how to repair it.
thanks in advance.
Click to expand...
Click to collapse
Here is the solution for your request. I have requested the developer to include the option in his app for our jelly bean ROMs. I have noticed every Jelly Bean ROM has the same issue. So you download this app https://play.google.com/store/apps/details?id=novum.inceptum.proximity&hl=ru go to Smart Screen On/Off then activate it and tick Only during call option and it will solve the problem.
[email protected] said:
Here is the solution for your request. I have requested the developer to include the option in his app for our jelly bean ROMs. I have noticed every Jelly Bean ROM has the same issue. So you download this app https://play.google.com/store/apps/details?id=com.katecca.screenofflock&hl=ru go to Smart Screen On/Off then activate it and tick Only during call option and it will solve the problem.
Click to expand...
Click to collapse
i have installed and try looking for the part to tick ONLY during call but i can't find it. this app seems like it is all about off and locking the screen.
hansonchen said:
i have installed and try looking for the part to tick ONLY during call but i can't find it. this app seems like it is all about off and locking the screen.
Click to expand...
Click to collapse
Sorry this is the right app it is called Proximity Actions from Google Play (the developer developed for us by my request to solve the problem with black screen during call in our ROMs). I have corrected url above as well.
https://play.google.com/store/apps/details?id=novum.inceptum.proximity&hl=ru Go to the app first of all put mark on Start/Stop Service in order the app to work. Then under section called Actions there is the last section called Start Screen On/Off. When you open "Smart Screen On/Off" activate it with marking it. Then you go to the last section called "Only during call" activate only during phone call. And push the button "thank you" for me in here. Also go Play store and thank the developer as well. He solved our issue.
[email protected] said:
Once more but be very attentive please. Go to the app first of all put mark on Start/Stop Service in order the app to work. Then under section called Actions there is the last section called Start Screen On/Off. When you open "Smart Screen On/Off" activate it with marking it. Then you go to the last section called "Only during call" activate only during phone call. Please if there is a question I am happy to answer with my skype: davit.davtyan
Click to expand...
Click to collapse
i still can't find the section 'action' in this app, are we having the same app? or version is different? the app i installed, from the link you provided in google play, is all about off and locking the screen. we got to chat in skype
---------- Post added at 07:23 PM ---------- Previous post was at 06:59 PM ----------
[email protected] said:
Once more but be very attentive please. Go to the app first of all put mark on Start/Stop Service in order the app to work. Then under section called Actions there is the last section called Start Screen On/Off. When you open "Smart Screen On/Off" activate it with marking it. Then you go to the last section called "Only during call" activate only during phone call. Please if there is a question I am happy to answer with my skype: davit.davtyan
Click to expand...
Click to collapse
ok, thanks for the help through skype davitdavtyan. the app is proximity actions, now the screen won't go blank when i make a call :good::good:
Flashing JB Rom (Linora) Fixed my Proximity sensor
As on this post i replaced my Touch and LCD panel. after that my proximity sensor stopped working. during a call screen goes black and i have to unlock the device. after flashing several ICS roms i got frustrated coz the issue was persisted. But after Flashing Linora JB rom Proximity sensor started to work fine. earlier proximity sensor software didnt pick up my sensor. but now all is good. sensor is working as it should be.
snovharry said:
As on this post i replaced my Touch and LCD panel. after that my proximity sensor stopped working. during a call screen goes black and i have to unlock the device. after flashing several ICS roms i got frustrated coz the issue was persisted. But after Flashing Linora JB rom Proximity sensor started to work fine. earlier proximity sensor software didnt pick up my sensor. but now all is good. sensor is working as it should be.
Click to expand...
Click to collapse
what rom were you on when you changed the lcd? i was about to try disassemble my htc to try see what's described by onejay and correct it. i hesitated to flash linaro jb rom since there are some bugs still exist.
hansonchen said:
what rom were you on when you changed the lcd?i was about to try disassemble my htc to try see what's described by onejay and correct it. i hesitated to flash linaro jb rom since there are some bugs still exist.
Click to expand...
Click to collapse
I was on stock rom before the replacement. But rooted and s off. Then aftr the replacement i tried many other ics rom. Xl 3.6, and so on..those roms were ok.but ddnt fixed my proximity sensor and my touch screen freezes time to time. Last rom i was on is king cobra rom.it was really buggy. Couldnt even connect to the pc. Then i flashed linora..it is a pretty good rom. Can live with it and pretry fast than sense ui roms. most importantly fixed my proximity sensor 100%. But still my touchscreen freezes sometomes. I have to lock and unlock the screen to bypass that. That's my next headache.
snovharry said:
I was on stock rom before the replacement. But rooted and s off. Then aftr the replacement i tried many other ics rom. Xl 3.6, and so on..those roms were ok.but ddnt fixed my proximity sensor and my touch screen freezes time to time. Last rom i was on is king cobra rom.it was really buggy. Couldnt even connect to the pc. Then i flashed linora..it is a pretty good rom. Can live with it and pretry fast than sense ui roms. most importantly fixed my proximity sensor 100%. But still my touchscreen freezes sometomes. I have to lock and unlock the screen to bypass that. That's my next headache.
Click to expand...
Click to collapse
ok. i am not having screen freezes though. i have checked out linaro, seems there are some bugs like the wired set unable to use as hands free kit and screen goes blank when receiving calls are a handicap to me. so i will stick with the ics stock deodexed rom. i will disassemble it when i find some time to see what is wrong with the proximity sensor set up, although i am doing it blindly since i can only get a vague description from this post.
your screen freeze is quite serious, you should get it checked by the same guy who did your lcd replacement.
hansonchen said:
ok. i am not having screen freezes though. i have checked out linaro, seems there are some bugs like the wired set unable to use as hands free kit and screen goes blank when receiving calls are a handicap to me. so i will stick with the ics stock deodexed rom. i will disassemble it when i find some time to see what is wrong with the proximity sensor set up, although i am doing it blindly since i can only get a vague description from this post.
your screen freeze is quite serious, you should get it checked by the same guy who did your lcd replacement.
Click to expand...
Click to collapse
strangest thing is proximity sensor is not working for other roms. i tried several other roms. but proximity sensor is not working while on those roms.
---------- Post added at 07:12 PM ---------- Previous post was at 07:09 PM ----------
hansonchen said:
ok. i am not having screen freezes though. i have checked out linaro, seems there are some bugs like the wired set unable to use as hands free kit and screen goes blank when receiving calls are a handicap to me. so i will stick with the ics stock deodexed rom. i will disassemble it when i find some time to see what is wrong with the proximity sensor set up, although i am doing it blindly since i can only get a vague description from this post.
your screen freeze is quite serious, you should get it checked by the same guy who did your lcd replacement.
Click to expand...
Click to collapse
onejay09 said:
I recently replaced my screen and ever since the screen would go black during calls,
I figured that the sensor has
2 parts, sender and reciever
If the receiver can see the emitting light from the sender then there's usually something for the sender to bounce off, when the screen was replaced there's something different, there's nothing inbetween the sender and the reciever! So the screen is reflecting the sender back to the receiver,
Step 1 disassemble
Step 2 remove LCD board,
Step 3 detatch proximity sensor from board
Step 4 cut small line of plastic from New screen inside the viewport ( where the sensor can see through) it should be touching the glass separating the 2 sensors but its not, hence why the sensor activates thinking something is infront of it but its reflecting throug past the piece of plastic.
Cut it out carefully with a razor.
Step5. Use double sided foam or anything else that would work to block and sit inbetween the 2 parts of the sensor and the screen, I used double sided foam and stuck it to the proximity sensor rubber,2 layers.
Aslong as you seperate the 2 sensors completely it should now work again.
I will be adding pics soon
Click to expand...
Click to collapse
any chance we can see the pics of these steps? thank you
maybe you can try downloading "android sensor box" or any sensor testing apps and check. mine is totally not working, no fingers or palm getting close to it already shows 0.0cm (means it's blocked or hardware problem).
hansonchen said:
maybe you can try downloading "android sensor box" or any sensor testing apps and check. mine is totally not working, no fingers or palm getting close to it already shows 0.0cm (means it's blocked or hardware problem).
Click to expand...
Click to collapse
i used proximity sensor finder. then it showed the proximity sensor is available when i was on Linora Rom. and Sensor was working perfectly fine. then i flashed Paranoid rom and proximity sensor stopped working. and i tried PAcman rom also..same result. i am wondering why my sensor working only on Linora Rom.
snovharry said:
i used proximity sensor finder. then it showed the proximity sensor is available when i was on Linora Rom. and Sensor was working perfectly fine. then i flashed Paranoid rom and proximity sensor stopped working. and i tried PAcman rom also..same result. i am wondering why my sensor working only on Linora Rom.
Click to expand...
Click to collapse
can someone post pictures or the link to a working rom ?
Thanks for the thread, any chance of getting the pics update?
Cheers,
Rob.
Hii davit,
i have the same problem here. can you elaborate more how to setup proximity action. show more detail. step by step. i have tried many way but still my screen phone goes to black n cannot turn on. i really appreciate if u could share "how to" here. i think there are alot of user looking for this matter. TQ. or u can email me at [email protected] or whatsapp me at +60129108072. TQVM :good:
Hi!
Because I didn't get any answer in the help-thread I try it this way.
When you receive a phone call on your XZ, does the screen turn on again when you move the phone away from your ear?
This problem drives me crazy! Every phone call (active and passive...) the display of my phone turns off (as it should) when I put the phone to my ear. When I put the phone away from my head, the screen doesn't turn on again. I always have to press the power button to enable the display again. In rare cases, the display turns on as it should. But when a phone call is longer than a few seconds, the display won't turn on again.
The only reason for this problem I've found on the internet is the usage of a screen-protector. Actually I have a screen protector installed, but is has a cutout around the proximity sensor. I've also tested the proximity sensor with an app - it turns on/off correctly when I move my hand in front of the phone...
Does anybody of you experience this issue? I've tried a lot of firmware versions, but it's everytime the same... No matter if I use CM10.2 or different stock roms...
I hate it so much - not being able to stop a call before being redirected to an answering machine only because this piece of shi*** refuses to turn on the display during a call.
I'm looking forward to your answers - I can't imagine that my XZ is the only one that shows this behaviour.
Regards
is there really nobody with any screen on/off during call problems? can't imagine that my XZ is the only one... or is there an android-"feature" I donn't know?
I've already removed my screen protector... but nothing has changed...
I also have this problem frequently, i enabled power button to end calls under accessibility setting so if i press it, it ends the call, so could be partial solution to allow you to end calls, but not a real solution at all if you want an option not to end the call but to have the screen turn on only. Let me know if you find any other solutions
Sent from my Sony Tablet S using Tapatalk
Actually stopping phone calls isn't my main problem. But it annoys me that I can't check the current time by removing the phone from my head for a second. Also when I have to interact with an answering machine (windows activation hotline for example^^) - everytime I have to input a number during a call this f*cking screen is off and I have to press the power button.
Don't people use their XZ for making telephone calls? Am I the only person on earth who uses the phone for other things than watching movies and surfing the net?
I also want to know if this is a general Jelly-Bean problem... If so, replacing my phone with another one would be meaningless.
Press the power button twice to activate the screen during call.
Sent from my C6603 using xda app-developers app
Pressing the power button ONCE also works to turn on the screen during a call. But that's the point. I do not want to press this damn power button. What does the phone has a proximity sensor for??? When I start a call and remove the phone from my head after a few seconds, the screen will mostly turn on itself. But after a while (a minute or longer) moving the phone away from the head will not turn on screen anymore...
Is it too hard for phone manufacturers to build a phone that can be used as a phone? If I wanted to have a tablet I would have bought one...
Problem solved. I have a Nexus5 now and it is just awesome. May the new owner get angry with this piece of sony sh*t.
Sent from my Nexus 5 using xda app-developers app
Turn off phone
Press firmly on proximity sensor
Turn on phone
Once on main screen
Press firmly on proximity sensor
Try to make a call
I hope it works for you
Sony experia z1 how to on proximity sensor.
When I am in a call, putting the phone to my face turns the screen off using the proximity sensor. However, removing the phone from my face does not turn the screen back on. Nothing turns it back on even if I push all the buttons or hold them or do anything unless the other person hangs up. I cannot remember when it started....before or after the recent update.....but it did start very recently. Any ideas? If I turn off the proximity sensor during calls it works fine by locking and unlocking the screen with the buttons.
MNDZA said:
When I am in a call, putting the phone to my face turns the screen off using the proximity sensor. However, removing the phone from my face does not turn the screen back on. Nothing turns it back on even if I push all the buttons or hold them or do anything unless the other person hangs up. I cannot remember when it started....before or after the recent update.....but it did start very recently. Any ideas? If I turn off the proximity sensor during calls it works fine by locking and unlocking the screen with the buttons.
Click to expand...
Click to collapse
Is anything covering the front facing camera, or light sensor? Like a case, bad screen protector, etc....
Does your front facing camera work just fine as a camera?
How about air gestures? Do they work?
I'm asking these things because it seems your proximity sensors aren't working properly. Your phone thinks it's next to your head all the time, so it's not waking the screen until the other person ends call. We need to find out which one is acting up and why.
The front camera works, but in my office it seems VERY sensitive to light. The lights are glaring heavily. I never use the front camera so I don't know if that's normally how it was. Air gestures work when the screen is on (swiping left and right to view my photos), but the quick glance won't work when the phone is locked. The weird thing is that quick glance works when I do the "try it" tutorial only.
440bro said:
Is anything covering the front facing camera, or light sensor? Like a case, bad screen protector, etc....
Does your front facing camera work just fine as a camera?
How about air gestures? Do they work?
I'm asking these things because it seems your proximity sensors aren't working properly. Your phone thinks it's next to your head all the time, so it's not waking the screen until the other person ends call. We need to find out which one is acting up and why.
Click to expand...
Click to collapse
Ok now it seems quick glance DOES work when the phone is off....I just couldn't do it correctly.
Main problem still exists though.
What rom are you using
Sent from my SAMSUNG-SM-N900A using Tapatalk
My note 2 started like this also. I don't know what's wrong with it.
Sent from iNew V3 using Tapatalk
My phone is completely stock and not rooted.
MNDZA said:
My phone is completely stock and not rooted.
Click to expand...
Click to collapse
then i would contact att and get a warrenty replacement
jerrycoffman45 said:
then i would contact att and get a warrenty replacement
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I was thinking that, but I'm tempted on resetting my phone and seeing if that helps. The problem is that I would lose all my app data and I'd hate to deal with that.
MNDZA said:
I was thinking that, but I'm tempted on resetting my phone and seeing if that helps. The problem is that I would lose all my app data and I'd hate to deal with that.
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Click to collapse
att will ask you to do that when you call
MNDZA said:
When I am in a call, putting the phone to my face turns the screen off using the proximity sensor. However, removing the phone from my face does not turn the screen back on. Nothing turns it back on even if I push all the buttons or hold them or do anything unless the other person hangs up. I cannot remember when it started....before or after the recent update.....but it did start very recently. Any ideas? If I turn off the proximity sensor during calls it works fine by locking and unlocking the screen with the buttons.
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Unfortunately this sounds like a bad proximity sensor. This can be verified by testing the sensor by dialing *#0*#
I had this happen to my last Note 3. The only difference was I could turn the screen back on with the home button.
done12many2 said:
Unfortunately this sounds like a bad proximity sensor. This can be verified by testing the sensor by dialing *#0*#
I had this happen to my last Note 3. The only difference was I could turn the screen back on with the home button.
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I tried that *#0*# test and I can activate the proximity sensor, but it seems to stay on after that.
This is a known issue with our phone. I had this issue myself. Plenty of times. Just call ATT and ask for a replacement.
Yeah I just found this:
http://forums.androidcentral.com/sa...-3-proximity-sensor-issue-during-calls-5.html
It's not a software issue use canned air and blow by the speaker and the headphone jack als o press on the back of the phone . This has happened to me
Sent from my SAMSUNG-SM-N900A using xda app-developers app
i stumbled upon this thread and took my phone apart and sure enough there was lint in it. in the dial pad using the *#0*# method, when i covered the sensor the screen would light green, vibrate, and stay that way after i moved my hand away. i cleaned it and everything is perfect!!!
Try this
https://www.youtube.com/watch?v=fls4NIRJ1IQ&feature=youtube_gdata_player
Sent from my Note 3 SM-N900A rooted by Designgears
I have the Z3 compact and recently found when receiving calls my screen stays blank and does not display anything, notifcation led flashes and vibrates, as I cannot see who is calling I find I am having to press the power button to cut them off to see who it is in the notification bar to call back.
Any help would be great as been through settings, restarted, sim out, etc and still no change!?!
Info
Emma10 said:
I have the Z3 compact and recently found when receiving calls my screen stays blank and does not display anything, notifcation led flashes and vibrates, as I cannot see who is calling I find I am having to press the power button to cut them off to see who it is in the notification bar to call back.
Any help would be great as been through settings, restarted, sim out, etc and still no change!?!
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Click to collapse
First check if you didn't install any 3rd party app that handle calls and ...
then If everything stock So this is software bug...
Repair Firmware by PC companion can Solve this problem
:good:
Same thing happened to me. I had stopped notifications from calls. When I allowed it again it was back to normal.
Sent from my D5803 using XDA Free mobile app
Whatsinthebox said:
Same thing happened to me. I had stopped notifications from calls. When I allowed it again it was back to normal.
Sent from my D5803 using XDA Free mobile app
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I have the same issue now, where/how did you enable the notifications from calls? I didn't disable anything...
Fixing Call Display
Had the same problem - goto Settings/Personalization/Manage Notifications
Select the "All" tab
Scroll down and turn on the InCallUI thingy that has the phone icon next to it
Done
Might be a little bit late, but maybe for others
worked pretty well on my Samsung S4.
download the app "proximity fix" from the playstore and run it.
Job done.
Hope that helps you or anyone who stumbles upon this!
Emma10 said:
I have the Z3 compact and recently found when receiving calls my screen stays blank and does not display anything, notifcation led flashes and vibrates, as I cannot see who is calling I find I am having to press the power button to cut them off to see who it is in the notification bar to call back.
Any help would be great as been through settings, restarted, sim out, etc and still no change!?!
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Click to collapse
My Z3 compact got black screen when calling and I tried all the above solutions with booting and repair of software. But the problem was due to loose screen. The glue did not hold the screen any longer. After regluing the screen, the problem was fixed:good:
I know why this happened - the display has started to peel off from top left corner - alignment of proximity sensor is messed during calls. The glue must have melted due to the phone heating up and the display must have lifted up a little.
To check if I'm right...press the screen ( top left - with your nail maybe) while making the call and the display will stay on. Please thank me of useful
Bluebuffalo said:
My Z3 compact got black screen when calling and I tried all the above solutions with booting and repair of software. But the problem was due to loose screen. The glue did not hold the screen any longer. After regluing the screen, the problem was fixed:good:
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Click to collapse
im having this same exact problem right now and the same exact phone. My phone is also peeling off from the left corner and Im thinking maybe that's why it's causing these problems.
how did you re-glue back the screen.
---------- Post added at 06:52 AM ---------- Previous post was at 06:48 AM ----------
abhijeet11 said:
I know why this happened - the display has started to peel off from top left corner - alignment of proximity sensor is messed during calls. The glue must have melted due to the phone heating up and the display must have lifted up a little.
To check if I'm right...press the screen ( top left - with your nail maybe) while making the call and the display will stay on. Please thank me of useful
Click to expand...
Click to collapse
honestly shame on sony. Such a big company that the ****ing glue is peeling off. Not even a chinese phone will do that. It's causing problems with my proximity sensor and even when i press the screen it still wont work and it only works rarely.
very frustrating problem.
My phone goes black after I dial a call. Ran tests and all sensors are not working. What do I do now?