[Q] Phone cannot boot past Sony logo - Xperia Z Q&A, Help & Troubleshooting

Help! My Xperia Z cannot boot beyond the Sony logo. After displaying Sony logo for awhile, the phone goes dead. I tried plugging into a power point, it also shows the Sony logo & then goes dead then it powers up again & shows the Sony logo & goes dead again. keeps repeating this when i plug into a power point. I was trying to repair the phone using PC companion but halfway got error message say repair fail. then the phone couldn't boot up already.

wolvie77 said:
Help! My Xperia Z cannot boot beyond the Sony logo. After displaying Sony logo for awhile, the phone goes dead. I tried plugging into a power point, it also shows the Sony logo & then goes dead then it powers up again & shows the Sony logo & goes dead again. keeps repeating this when i plug into a power point. I was trying to repair the phone using PC companion but halfway got error message say repair fail. then the phone couldn't boot up already.
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Click to collapse
Flash stock ftf using flashtool
Sent from my Sony Xperia™ sola using XDA Premium App

Flashtool and wipe userdata(factory reset)
wolvie77 said:
Help! My Xperia Z cannot boot beyond the Sony logo. After displaying Sony logo for awhile, the phone goes dead. I tried plugging into a power point, it also shows the Sony logo & then goes dead then it powers up again & shows the Sony logo & goes dead again. keeps repeating this when i plug into a power point. I was trying to repair the phone using PC companion but halfway got error message say repair fail. then the phone couldn't boot up already.
Click to expand...
Click to collapse
Flash a stock FTF with flashtool. If it still doesn't boot then you will need to do factory reset.

Related

Xperia Z won't turn on!

So my phone will not longer boot. It started like this: all of a sudden it wouldn't work properly when in a phone call, I could hear the other person but they wouldn't hear me. So I just turned off my phone and when I tried to turn it back on the triangle icon wth wrench and screwdriver appeared as seen in the image below (I had around 40% battery). I left it like that for almost an hour and since it wouldn't turn back on I did the power+volume up but it would load back on to the triangle. Then I removed the micro sd and power+volume up and it loaded the sony logo, then the xperia logo, then this sony colored waves/smoke started and the 3rd time this "wave" crossed the screen, it just froze and began a never ending loop of sony+xperia+waves+restart... over and over again :S It stopped only after long pressing power button + volume up. I tried pluggin it on my pc and starting the Sony PC companion but doesnt recognizes the phone. I read in another post that they fixed this issue by connecting the phone to the PC and launching sony's pc updater. But I don't know what's this "sony pc updater" thing, if they mean PC companion Ive tried it out and doesnt work for me.
Thx in advance for any help! (btw, my xperia z is with the latest update installed)
MythII said:
So my phone will not longer boot. It started like this: all of a sudden it wouldn't work properly when in a phone call, I could hear the other person but they wouldn't hear me. So I just turned off my phone and when I tried to turn it back on the triangle icon wth wrench and screwdriver appeared as seen in the image below (I had around 40% battery). I left it like that for almost an hour and since it wouldn't turn back on I did the power+volume up but it would load back on to the triangle. Then I removed the micro sd and power+volume up and it loaded the sony logo, then the xperia logo, then this sony colored waves/smoke started and the 3rd time this "wave" crossed the screen, it just froze and began a never ending loop of sony+xperia+waves+restart... over and over again :S It stopped only after long pressing power button + volume up. I tried pluggin it on my pc and starting the Sony PC companion but doesnt recognizes the phone. I read in another post that they fixed this issue by connecting the phone to the PC and launching sony's pc updater. But I don't know what's this "sony pc updater" thing, if they mean PC companion Ive tried it out and doesnt work for me.
Thx in advance for any help! (btw, my xperia z is with the latest update installed)
Click to expand...
Click to collapse
Try repair your phone using sony update service. Good luck! :fingers-crossed:
Or try to flash a ftf.
◇C6603
Same Problem
MythII said:
So my phone will not longer boot. It started like this: all of a sudden it wouldn't work properly when in a phone call, I could hear the other person but they wouldn't hear me. So I just turned off my phone and when I tried to turn it back on the triangle icon wth wrench and screwdriver appeared as seen in the image below (I had around 40% battery). I left it like that for almost an hour and since it wouldn't turn back on I did the power+volume up but it would load back on to the triangle. Then I removed the micro sd and power+volume up and it loaded the sony logo, then the xperia logo, then this sony colored waves/smoke started and the 3rd time this "wave" crossed the screen, it just froze and began a never ending loop of sony+xperia+waves+restart... over and over again :S It stopped only after long pressing power button + volume up. I tried pluggin it on my pc and starting the Sony PC companion but doesnt recognizes the phone. I read in another post that they fixed this issue by connecting the phone to the PC and launching sony's pc updater. But I don't know what's this "sony pc updater" thing, if they mean PC companion Ive tried it out and doesnt work for me.
Thx in advance for any help! (btw, my xperia z is with the latest update installed)
Click to expand...
Click to collapse
I have the same problem! i dont know what to do! i turned off my phone because my data connection wasnt working right so i thought ill restart it! and since then i have the same symbol and the blue bar just continues moving... :crying:
MythII said:
So my phone will not longer boot. It started like this: all of a sudden it wouldn't work properly when in a phone call, I could hear the other person but they wouldn't hear me. So I just turned off my phone and when I tried to turn it back on the triangle icon wth wrench and screwdriver appeared as seen in the image below (I had around 40% battery). I left it like that for almost an hour and since it wouldn't turn back on I did the power+volume up but it would load back on to the triangle. Then I removed the micro sd and power+volume up and it loaded the sony logo, then the xperia logo, then this sony colored waves/smoke started and the 3rd time this "wave" crossed the screen, it just froze and began a never ending loop of sony+xperia+waves+restart... over and over again :S It stopped only after long pressing power button + volume up. I tried pluggin it on my pc and starting the Sony PC companion but doesnt recognizes the phone. I read in another post that they fixed this issue by connecting the phone to the PC and launching sony's pc updater. But I don't know what's this "sony pc updater" thing, if they mean PC companion Ive tried it out and doesnt work for me.
Thx in advance for any help! (btw, my xperia z is with the latest update installed)
Click to expand...
Click to collapse
Possible Solution :
Install the STOCK ftf file of Xperia Z into Your Phone Using Flashmode.
What You will need is
1. Flashtool
2. Ftf file for Xperia Z (Download the ftf from your device thread)
Flash The ROM ftf file.
You should be running the phone by the time you finish.
I fixed it!!
dwarkesh2492 said:
Possible Solution :
Install the STOCK ftf file of Xperia Z into Your Phone Using Flashmode.
What You will need is
1. Flashtool
2. Ftf file for Xperia Z (Download the ftf from your device thread)
Flash The ROM ftf file.
You should be running the phone by the time you finish.
Click to expand...
Click to collapse
I finally fixed it!!
As dwarkesh2492 said (thx a lot by the way), all I did was download a stock rom (I found the italian unbranded version here http://forum.xda-developers.com/showthread.php?t=2293794) and flashed it with flashtool beta 6 ( tutorial on how to do it here http://forum.xda-developers.com/showthread.php?t=2240614). At first it wouldn't start flashing but I tried several times plugging and unplugging my phone while holding volume down and it finally flashed It was the 1st time I ever flashed a ROM or anything so I'm sure anyone can do it.
I hope it helped.
hey what about if my phone (xperia Z) can't turn on but led is light up pink color, what does that means? or I just to wait battery to die then? im stuck in XZRecovery menu screen freeze there so I try to shut down by pressing power button, but suddenly screen goes black but led still light up
Ady5449 said:
hey what about if my phone (xperia Z) can't turn on but led is light up pink color, what does that means? or I just to wait battery to die then? im stuck in XZRecovery menu screen freeze there so I try to shut down by pressing power button, but suddenly screen goes black but led still light up
Click to expand...
Click to collapse
try to hold power and volume up
Ady5449 said:
hey what about if my phone (xperia Z) can't turn on but led is light up pink color, what does that means? or I just to wait battery to die then? im stuck in XZRecovery menu screen freeze there so I try to shut down by pressing power button, but suddenly screen goes black but led still light up
Click to expand...
Click to collapse
I had this yesterday, try the power button for about 15 seconds or the above method of power and volume up
If you see the screen in the attached image, then just wait for it to finish working, which the bar at the bottom shows it's doing.
hey guys! thanks alot its working... Im really apreciate your help,, see here Im still newbie
Ady5449 said:
hey guys! thanks alot its working... Im really apreciate your help,, see here Im still newbie
Click to expand...
Click to collapse
What method exactly worked for you?
I'm having the same triangle screen, I interrupted it by pressing vol up + down + power, and after that it just showed the Sony logo. The battery died and when I try to charge it now, the only sign of life is the red LED and "SONY". I won't go into flashmode (yet) so flashtool is not an option. I'll try to charge it whole night (am in the Netherlands) and try flashtool again tomorrow.
Btw. I am on RomAUR which is nearly stock .253 and this means I have root too. Locked BL. The problem appeared after rebooting the phone because I suddenly didn't mount the external SD.
Any help appreciated, thanks!!
PLEASE HELP
my xperia Z , c6602 , got new update .244
tried to update using fone , downloded 175 mb and restrted, updating proceess came up (android logo) automatically rebooted when the progress bar about 75% , not updated same old .423
tried 2 times same issue,
then i tried using sony pc companin(win8), donloaded updated and strted update process, progress bar 90% came up error that update failed,
disconnect phone,
NOW phone didnt boot up
only SONY logo coming and switchs off.
pls help
I've the same problem. my xperia Z won't turn on at all.
anyone any idea?
sony xperia z
i was trying to reset my Sony Xperia Z to have a fresh firmware, via Sony PC Companion, end up having an error during the resetting. Phone cans till can turn on, Sony logo flash but after that, turn off again, which cannot continue to start up. Been trying the hard reset, power button plus volume up, but doesn't work, same with power button plus volume down, nothing happens. Please help me!!
z3dg3 said:
i was trying to reset my Sony Xperia Z to have a fresh firmware, via Sony PC Companion, end up having an error during the resetting. Phone cans till can turn on, Sony logo flash but after that, turn off again, which cannot continue to start up. Been trying the hard reset, power button plus volume up, but doesn't work, same with power button plus volume down, nothing happens. Please help me!!
Click to expand...
Click to collapse
Try it with SONY Update Service. With this you can restore your phone. :victory:
Mine Will not work either
So im new to all of this android information and tried to root my Xperia tablet z. but i guess i was flashing different firmwares and trying to run doomlords one click root system. in the midst of all that the screen shut off and has not came back on. it still shows up as if it is in flashmode, so i know its not totally dead. just cant get the screen to work
gripfly said:
Try it with SONY Update Service. With this you can restore your phone. :victory:
Click to expand...
Click to collapse
SONY Update Service Is no longer available
But I learned about how to turn off the phone thanks to other of your posts (thanks again!) and that saved my life
My ZU will not boot up either
So after reading this should we NOT try to do a reset using Sony Update Service.app?
T.I.A.

bricked sp

i was restoring my sp with pc companion and my laptop shut down, the upadate was no were near complete and my phone will not turn on. the led light glows green when plugged into pc, and it does show sony boot image with a red led.
i was on .257 originally locked to orange/ee uk. i have sim unlocked it using a code. what tft file do i need? and were can i find the flash tool. thanks
okay it appears to be constantly stuck in flash mode, flash tool is finding it and verifying it in flash mode without holding the vol button down..
also pcc does not let me repair my software, it tells me it has been updated
also phone keeps bootlooping from flash mode to sony screen making it bounce out of flashtool
ykdr-scott said:
i was restoring my sp with pc companion and my laptop shut down, the upadate was no were near complete and my phone will not turn on. the led light glows green when plugged into pc, and it does show sony boot image with a red led.
i was on .257 originally locked to orange/ee uk. i have sim unlocked it using a code. what tft file do i need? and were can i find the flash tool. thanks
okay it appears to be constantly stuck in flash mode, flash tool is finding it and verifying it in flash mode without holding the vol button down..
also pcc does not let me repair my software, it tells me it has been updated
also phone keeps bootlooping from flash mode to sony screen making it bounce out of flashtool
Click to expand...
Click to collapse
You are lucky that it is a soft brick just hold the reset button for about 10 seconds.
The phone will vibrate 3 times do NOT release before 10 seconds have passed because you would only "take the battery out"
This will erase your Internal SD data and hard reset the phone.
jackaros said:
You are lucky that it is a soft brick just hold the reset button for about 10 seconds.
The phone will vibrate 3 times do NOT release before 10 seconds have passed because you would only "take the battery out"
This will erase your Internal SD data and hard reset the phone.
Click to expand...
Click to collapse
Thanks for your reply mate, I somehow managed to fix it. I flashed firmware with flashtool. Even though it didn't finish, it hung on reading phone information. I unplugged my phone and it came on.
I can only assume that flashtool at this point had frozen, And there for had somehow flashed it. Either way it's working fine, so happy days
Sent from my C5303 using xda app-developers app
ykdr-scott said:
Thanks for your reply mate, I somehow managed to fix it. I flashed firmware with flashtool. Even though it didn't finish, it hung on reading phone information. I unplugged my phone and it came on.
I can only assume that flashtool at this point had frozen, And there for had somehow flashed it. Either way it's working fine, so happy days
Sent from my C5303 using xda app-developers app
Click to expand...
Click to collapse
Nice to hear it pal good job!!!

[Q] fallen and now has boot loop on sony logo

i tried flashing many times with flashtool, but same thing, boot loop on sony logo, and when i have flashtool on, it says its on flashmode after sony logo, maybe some board IC damaged?

Stuck on Boot LooP

My phone(Xperia T) wont boot goes Sony logo Xperia Logo then colors thing and then goes back to Sony logo
I cant go in recovery mod i tried doing pc companion but wont recongnize my phone
do you guys see any help here
fogracvxy said:
My phone(Xperia T) wont boot goes Sony logo Xperia Logo then colors thing and then goes back to Sony logo
I cant go in recovery mod i tried doing pc companion but wont recongnize my phone
do you guys see any help here
Click to expand...
Click to collapse
I fixed it idk how ahaha

Sony Xperia Z1 wont turn on

So I have usual problem with my Sony Xperia Z1 C6903 it turned of with 70%> battery. So I flashed new rom from xda thread, in order to flash it I instaled costum recovery from one site (my bootloader cant be unlocked).
So my phone turned off and I did probably mistake by entering recovery with low battery and deleting data,dalvik and cache. I tried powering phone up by holding power button + volume up and clicking red button next to sim card slot. When I plug phone in wall charger or computer led doesnt glow red or screen dont turn on. What have I done ?!?!? Can you help me please?
So I left my phone on the charger whole night, when I woke up it was stuck on Sony logo. I have android 4.4.4 on my computer downloaded so I flashed it via flashtool. Problem solved.

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