Related
Ok, so everything was working fine yesterday. I woke up this morning and decided to play a little 'world of photo'. It FC's, so I mess with it for a little bit before just trying to open my normal camera. When I try to open my camera, it puts the screen in sleep mode, so I have to hit the power button and unlock the screen like normal, then it gives me the error "Cannot connect to camera".
My phone is rooted and flashed with the latest Cyanogen business, but like I said, nothing was altered, updated, downloaded, etc. My camera just stopped working. Anyone have any thoughts or ideas? Really hoping to get this resolved without having to contact HTC, as I'm sure the unlocked bootloader screen will cost me a small fortune.
If I open an alternative camera app, it opens, but doesn't work. I can back out and then go to my default camera and it works until I close it. Then it won't open again without having to go through the steps of opening the other app, etc.
I'd try a nandroid restore.
Tried it already. Tried restoring back to original, wiping, everything else. Nothing worked. Camera wasn't working all morning, now all of a sudden it's working again. Guess I'll just count my lucky chickens and chalk this up as a win...
Well, my happiness was short lived. Still having the same problem. I'm really not sure what exactly it could be. But the fact it worked the one time today gives me hope.
also having this problem. tried a nand backup and also wiping and re-flashing the gapps and the cm-5.0.4.1 update.. still nothing
it seems my camera went bad somehow, tried even flashing the stock rom, nothing... i'm calling htc, crap my phone is unlocked.. wish me luck.
update: yeap, im getting a replacement. they put $529 on hold on a credit card, send you the device and once they get the "damaged" device they release the funds... meh..
Hey velazcod, you think we can get an update on his this worked out? I'm having the same camera problem and I too am bootloader unlocked. I'd like to hear how HTC handled your unlocked device.
sorry for not posting a status before... so here is what happened:
- Called HTC and they didnt have any issues replacing the phone since the issue seemed to he a hardware issue. They have been nice about this, depends on the hardware issue, I guess if you burn the motherboard they will probably get *****y.
- You can send it to get repaired or replaced, both are in warranty, unless they find some other issue (water damage, etc). However, if you decide to get it replaced they would take your credit card, and put $528 on hold for a few days until they get the original phone back. They dont actually charge it to the credit card, just an authorization, it all depends in your bank, for example my bank (chase) put the money back in my account after 5 days.
- Anyway, I got my "new" N1, and I double checked everything before unlocking the bootloader and doing our stuff. The phone was crap, it was slow and the sticker on the battery cover seemed like it was removed, maybe a refurbished unit. I called and *****ed about it, and they said I needed to send my original phone back, and then later on request another replacement. I kept *****ing because I could live with a bad camera for a few weeks, but not with a slow phone
- Anyways, in the end they allowed me to send back that refurbished unit. After a few weeks i had no response from them and I had to call them, a day after i got my new phone, this time it was good, so i unlocked it, did my thing, factory reset the original phone and sent it on its way.
- It all seemed good for a few weeks, until i got a call from HTC saying that I needed to pay for a repair fee ($60 something) because they had found the problem had been user damage. the girl had no idea how to back that up, and i kept saying that i had never drop the phone or broken the camera in purpose (which is true). She said she was going to escalate the issue and I would get a call back. Still waiting.
In the end I got my new phone and we are all happy, but be careful, I love HTC but don't let them screw you.
Sent from my Nexus One using the XDA mobile application powered by Tapatalk
$60 isn't that bad. I would be interested in exactly what they found.
yes that isnt that bad. and i would pay it no problems if it really was my fault. but really, i take care badly of my phones and i had never drop or have done anything to my phone that would cause this camera issue.
besides, the girl that called me had no idea what really happened or what they found, when they call me i will post the info here.
Quick update:
I was having the "cannot connect to camera" error. Turns out that it was an issue with my memory card. Apparently, the card was slightly mis-seated.
Prior to discovering that, I tried everything. I flashed other ROMs, nandroid flashed back to stock, and manually restored to stock.
The weird thing is that the memory card was still functioning properly in every other aspect. I could browse my phots in the gallery and browse the contents of the memory card in Astro. Prior to my discovery, I had also formatted the memory from the settings menu. On a whim, I shut the phone down, removed the memory card, reinserted the memory card, booted it back up and gave it a shot. To my surprise, it worked!
I just thought I'd let you guys know so anyone else having a similar issue can try reseating the memory card before giving up and paying HTC for repair.
moto211 said:
Quick update:
I was having the "cannot connect to camera" error. Turns out that it was an issue with my memory card. Apparently, the card was slightly mis-seated.
Prior to discovering that, I tried everything. I flashed other ROMs, nandroid flashed back to stock, and manually restored to stock.
The weird thing is that the memory card was still functioning properly in every other aspect. I could browse my phots in the gallery and browse the contents of the memory card in Astro. Prior to my discovery, I had also formatted the memory from the settings menu. On a whim, I shut the phone down, removed the memory card, reinserted the memory card, booted it back up and gave it a shot. To my surprise, it worked!
I just thought I'd let you guys know so anyone else having a similar issue can try reseating the memory card before giving up and paying HTC for repair.
Click to expand...
Click to collapse
Well, keep in mind that it could be a placebo effect, and you think you are fixing it by fiddling the SD card but its not real.
The reason I tell you that is because, when the issue started happening for me, I would get that error randomly, and then it started happening more frequently until it totally stopped working.
Also, the Camera app not detecting the SD card gets an error when you try to take a picture and it actually says the specific SD card error. Try taking the SD card out and try it out, you will get a visual of the camera on the display, but when you try to take the picture it gives out the "SD card not detected" error... on the other hand, you might be experiencing something totally different.
This error "cannot connect to camera" also comes with the camera app not loading completely and visual of the camera not loading on the screen. Also try loading up the Barcode Scanner, you should get a similar error and no visual of the camera.
I agree that it could be placebo effect. But, I was experiencing all of the things you describe regarding the camera app not loading completely and barcode scanner not working properly. I know the error that you're talking about when you open the camera app without any memory card at all and that definitely was not what I was experiencing. Also, the was nothing random or intermittent my cannot connect to camera errors. It stopped working about four days ago and no ammount of reboots, reflashes, or nandroid restores could bring it back. It wasn't until I reseated the memory card that the camera was able to load and function again. My suspicion is that when a memory card is present and you open the camera app, it tries to do something with the card as part of the loading process. I suspect that the card being slightly mis-seated causes this to fail and prevents the camera from loading properly.
I will definitely keeps you guys posted. Hopefully this is a lasting fix and not a placebo.
moto211 said:
I agree that it could be placebo effect. But, I was experiencing all of the things you describe regarding the camera app not loading completely and barcode scanner not working properly. I know the error that you're talking about when you open the camera app without any memory card at all and that definitely was not what I was experiencing. Also, the was nothing random or intermittent my cannot connect to camera errors. It stopped working about four days ago and no ammount of reboots, reflashes, or nandroid restores could bring it back. It wasn't until I reseated the memory card that the camera was able to load and function again. My suspicion is that when a memory card is present and you open the camera app, it tries to do something with the card as part of the loading process. I suspect that the card being slightly mis-seated causes this to fail and prevents the camera from loading properly.
I will definitely keeps you guys posted. Hopefully this is a lasting fix and not a placebo.
Click to expand...
Click to collapse
I see what you mean. Makes sense, keep us posted.
Update:
So, although the fix I previously mentioned did work, I started having other issues that indicated that the actual camera hardware was failing. When I would start up the camera app the camera image displayed on the screen started showing color distortion. Sometimes it would do that and sometimes it wouldn't. I noticed that if it wasn't distorted, I could lightly squeeze the sides of the phone and the image would become distorted and would not go back to normal after I stopped squeezing. I figured that indicated hardware issues but decided to try a low level format on my memory card just in case it was an issue of bad blocks on the card. The format didn't fix anything. A few hours later, the camera died and never came back. I started a ticket with HTC for an advanced replacement. I received my new phone on Friday and am sending back the old one today. I restored it to unrooted factory ROM and recovery image. I will keep you guys posted as to what, if any charges they try to stick me with.
moto211 said:
Update:
So, although the fix I previously mentioned did work,......
Click to expand...
Click to collapse
crap, that's what i thought. that sucks. keep us posted :-/
Final update:
I returned my phone with the broken camera on Monday. Tuesday I received an email stated that they had received my device and it had a link to website that I could use to get updates on the status of the repair/return. I checked in the following day with no change. Today it showed this:
Status: We have completed your case. If you can help us improve our service, or would like to comment, please contact HTC customer service representatives.
Service Type: Repair
Service Model: C4-On site exchange
Failure Description: C/x states can not open camera app-freezes or force closes
I even called HTC to make that the ticket was closed and that they didn't need anything else from me. They said that everything was good.
moto211 said:
Final update:
I returned my phone with the broken camera on Monday. Tuesday I received an email stated that they had received my device and it had a link to website that I could use to get updates on the status of the repair/return. I checked in the following day with no change. Today it showed this:
Status: We have completed your case. If you can help us improve our service, or would like to comment, please contact HTC customer service representatives.
Service Type: Repair
Service Model: C4-On site exchange
Failure Description: C/x states can not open camera app-freezes or force closes
I even called HTC to make that the ticket was closed and that they didn't need anything else from me. They said that everything was good.
Click to expand...
Click to collapse
Good to hear that.
On my case, I was never contacted again by the "escalated rep"... but I just checked my ticket/case and it seemed to have been closed, so I guess good news.
Hello Guys,
I am having the same problem as you both had. Í am seeing the same symptoms such as not able to run the camera app. My phone screen goes blank when i try to open the camera app and the bar scanner program says it cannot connect to the camera and that I might need to restart my device. I have tried to use previous roms and removed the sd card but nothing seems to work. I am wanting to send it in for repair but I wanted to know what else I should do to my phone besides reflashing the stock rom. Did either of you have the amonRa recovery program and how did you remove it if you did. Is there anything else I should do?
Thanks.
I got the original shipping rom package from modaco and renamed it PASSIMG.zip and flashed it from the bootloader. It restored everything to stock...recovery, radio, and os.
First of all running stock Droid 3 Rooted Flashed to cricket
with all the fixin's, Bootstrap, CMW, ... etc....
:edit ... Now with safestrap.
_________________________________________
I noticed after taking my phone out of my pocket while trying to turn it on from normal off screen while on that it wouldn't show up the light still indicated it was working I can even turn off the phone.
Taking the battery out and back in semi fixed this but only to the extent where when the phone is turned on the moto logo doesn't appear but the droid eye does.
whence at the booted screen if I were to let it go black it has a chance to not stay on unless I RIGHT after it boots unlock it and keep it lit,
(but)
the main problem I noticed was it really only did this after lets say I was typing or doing anything with the qwerty board open and perhaps I let the screen turn off after a minute,
when I try to wake it up it stays black. EVERY TIME like most of the time,
it has to do with the keyboard being open when the screen goes to sleep.
WHAT IS WRONG *pulls hair out*
_________________________________
I can't say when but I've looked everywhere
tried uninstalling every app but the essentials,
then restoring to my first restore which was after my first initial root.
Tried factory reset,
Tried flashing back to stock,
yeah I think this counts for as much as I've gone insane looking for an answer for.
I have been told this sounded like a software issue so all I'd need to do is re install like I did when flashing back to stock THIS MORNING.
____________________________________________________
I need help to identify somehow if this IS or IS NOT a software/hardware problem.
and an answer to help me fix this would be nice as well thank you.
I know I am supposed to be brief but putting in all that into google and into every forum I have delved just isn't going to put it the way it needs to be said.
______________________________________________________
______________________________________________________
Edit:
Ok so far since no one has said anything I have also reinstalled my old newest state, still giving me crap.
Then just did the newest update 5.7 blah and still it's happening.
I hypothesize it might be the flex ribbon cable maybe (but it really might not) I read from another phone it might be a capacitor but it might not.
Whatever is wrong the phone still is able to at times now 40/60% of the time work properly and wake normal but then again not.
__________________________________________
Right as of now I have put isc to see if this helps .......... .... to be continued or helped.
I'm back, well ics installed fine after the second time made it boot loop over and over.
-----------------------------------------------------------------------
I can receive calls now
but
no sms, mms, or internet.
(even though the network status settings are blank it's weird I can still receive calls, and send calls.)
since you can't restore the apn's with 3rd party I now have this NEW issue.
the phone goes unresponsive within cdma workshop and ##Program does not work.
I'd like some help in finding out now how to if it is possible yet to properly flash to cricket and or just change my apns and get into cdma as well as QPST.
__________________________________________
PLEASE I NEED HELP thank you
-3nJo1
Yeah, it does sound like a hardware problem. If nobody else can help you fix it, you'll need to reflash the latest OTA update (or revert to your safestrap nandroid), unroot it and restore all the system apps that you may have frozen/deleted, and hope that Verizon will replace it.
Thanks
necromanteion said:
Yeah, it does sound like a hardware problem. If nobody else can help you fix it, you'll need to reflash the latest OTA update (or revert to your safestrap nandroid), unroot it and restore all the system apps that you may have frozen/deleted, and hope that Verizon will replace it.
Click to expand...
Click to collapse
Thanks for your input.
(verizon wouldn't replace it since I baught it from someone else (legit) and I don't have verizon.
UNLESS you think if I had the previous owner take it into the store could they replace it? what steps would they take to see if it was rooted?
_______________________
I never unrooted it when I did allll of this
Do you think rerooting is soumething that I should have done before doing this?
Or most likely is this a flex ribbon cable thing ....
I just tried the diagnostic (leave keyboard open then turn the screen off and on thing)
it came on at least 3 times normal then it didn't either right after the 3rd try or upon closing the qwerty board ...
also do you have an answer at all for the ics portion of my problem?
THANK YOU
___________________________________________________________
EDIT!!!!!!!! Actually realized I did reroot after the sbf ota flash .....
so all things aside yehs I also did that any other solutions inquiries ...
ANYONE ELSE PLEASE HELP!
Another path to try down is Motorola - depending on the age of the phone, I believe there's a warranty through them.
stud beefpile said:
Another path to try down is Motorola - depending on the age of the phone, I believe there's a warranty through them.
Click to expand...
Click to collapse
Thanks,
well it is less than a year old I think, could I be able to get motorola to replace it when all I have is the phone no receipt or box ???
MORE HELP FROM ANYONE ELSE PLEASE
I bought my d3 off craigslist and the power button and n key weren't always working. I took it in to Verizon and had a new one in the mail 3 days later!
Sent from my XT862 using XDA App
Sorry didn't read the part about you being on cricket. Maybe you could make friends with someone that has d3 on verizon have them activate it and take it in for you.
3nJo1 said:
Thanks,
well it is less than a year old I think, could I be able to get motorola to replace it when all I have is the phone no receipt or box ???
MORE HELP FROM ANYONE ELSE PLEASE
Click to expand...
Click to collapse
I believe there is another apn type tool that the Cricket Android tools are using for their specific settings. You may have to search XDA a bit to see if anything shows up for othere phones on Cricket.
Sent from my DROID3 using XDA App
hi there
after successfully installing the JB updated on my unlocked phone and all was running fine for a while
that is until I rebooted it this morning, now the stupid thing wont start. I am stuck at the triangle iconwith the screwdirver and spanner, and the 'progress' bar below..
clearly it is not progressing as it been like that for over an hour now
also tried clearing cahce/dalvik to no avail
any options here or do I have to ftf my way back to ICS?
any help very much appreciated
thanks
nat
You just need to format your internal sd card and all should be fine, it's a fairly common issue
Sent from my LT30p using Tapatalk 2
matt4321 said:
You just need to format your internal sd card and all should be fine, it's a fairly common issue
Sent from my LT30p using Tapatalk 2
Click to expand...
Click to collapse
actually I had left it alone for an hour or so and it seems to have come back to life again..
although it has lost my security settings and all the haptic feedback has turned itself back on again
lost my swiftkey settings also it seems
piece of shizzle
EDIT: in fact it refuses to keep any security settings at all, no lock screen nothing.
lost all my texts everything, f*cking cr*p
walkman isnt working either
wondering why i bothered upgrading cant actually see any difference really other than a more colorful boot image. hoping that the battery life will improve as that is rubbish - I know it takes a while to settle.
matt4321 said:
You just need to format your internal sd card and all should be fine, it's a fairly common issue
Sent from my LT30p using Tapatalk 2
Click to expand...
Click to collapse
No No No don't format anything. That would make you loose all data and apps. Let it be. It will fix itself. Could take between 5 minutes and 3 hours. It is not an error or a problem or anything. Its just getting ready.
But if you really really need it to boot, yes you can format internal.
---------- Post added at 11:11 AM ---------- Previous post was at 11:05 AM ----------
xda-nat said:
actually I had left it alone for an hour or so and it seems to have come back to life again..
although it has lost my security settings and all the haptic feedback has turned itself back on again
lost my swiftkey settings also it seems
piece of shizzle
EDIT: in fact it refuses to keep any security settings at all, no lock screen nothing.
lost all my texts everything, f*cking cr*p
walkman isnt working either
wondering why i bothered upgrading cant actually see any difference really other than a more colorful boot image. hoping that the battery life will improve as that is rubbish - I know it takes a while to settle.
Click to expand...
Click to collapse
I don't know why it screwed up your settings buddy maybe due to a small flashing error. Flash again and you will see the difference in the upgrade. Battery life is amazing. I can get two days if i switch off data, and 1.5 days with data always on. Plus multitasking is smoother and the camera has HDR, the Xperia Z's ClearAudio+ engine, notification toggles, a sexy new Album, blah blah. You'll find out.
Oh and you did the right thing by letting it be with the white triangle sign.
I don't know why it screwed up your settings buddy maybe due to a small flashing error. Flash again and you will see the difference in the upgrade. Battery life is amazing. I can get two days if i switch off data, and 1.5 days with data always on. Plus multitasking is smoother and the camera has HDR, the Xperia Z's ClearAudio+ engine, notification toggles, a sexy new Album, blah blah. You'll find out.
Oh and you did the right thing by letting it be with the white triangle sign.
Click to expand...
Click to collapse
its an Xperia T I have in case that wasn't clear...
so I installed it from a zip in the end, rather than an ftf as flashtool was playing sillybuggers.
I should just go in to recovery and do so again? presumably along with the JB GApps
like I say it was working fine after the first time I did that, but when I turned it off this morning it went all manky
I would however like to keep some of my settings for the apps that havent already had their settings raped.. is titanium the best way to do that? or to move things to SD card and reinstall or something
also home button not functioning- at all
the no screen lock is a big issue as I have my work emails on there - if I lost my phone I would really get in trouble
xda-nat said:
its an Xperia T I have in case that wasn't clear...
so I installed it from a zip in the end, rather than an ftf as flashtool was playing sillybuggers.
I should just go in to recovery and do so again? presumably along with the JB GApps
like I say it was working fine after the first time I did that, but when I turned it off this morning it went all manky
I would however like to keep some of my settings for the apps that havent already had their settings raped.. is titanium the best way to do that? or to move things to SD card and reinstall or something
also home button not functioning- at all
the no screen lock is a big issue as I have my work emails on there - if I lost my phone I would really get in trouble
Click to expand...
Click to collapse
OK just installed the ROM zip (timin8r's one) again and its still utterly screwed.
can someone recommend a different one that I might be able to get working.
please....
thanks
nat
thedisturbedone said:
No No No don't format anything. That would make you loose all data and apps. Let it be. It will fix itself. Could take between 5 minutes and 3 hours. It is not an error or a problem or anything. Its just getting ready.
But if you really really need it to boot, yes you can format internal.
Click to expand...
Click to collapse
Most the app stuff is on /data not /sdcard so you'll be fine, some of the data made by apps will be in /sdcard/android but there isn't much there as most is in /data/data so if you backup /sdcard/android you'll be fine, you may as well backup your whole sdcard and format, that's the solution I used and most people have been using. If in doubt use titanium backup to also backup your apps if you're unsure
xda-nat said:
OK just installed the ROM zip (timin8r's one) again and its still utterly screwed.
can someone recommend a different one that I might be able to get working.
please....
thanks
nat
Click to expand...
Click to collapse
I believe the best way is to use a ftf file with flashtool. I have not tried any zipped roms. They might be faulty. And Titanium Backup is the app to use to backup apps. Moving things to SD card is useless as they will be removed when you install a new rom. Always make sure you do a full wipe when you flash a new rom, and flash the kernel before flashing the rom.
xda-nat said:
hi there
after successfully installing the JB updated on my unlocked phone and all was running fine for a while
that is until I rebooted it this morning, now the stupid thing wont start. I am stuck at the triangle iconwith the screwdirver and spanner, and the 'progress' bar below..
clearly it is not progressing as it been like that for over an hour now
also tried clearing cahce/dalvik to no avail
any options here or do I have to ftf my way back to ICS?
any help very much appreciated
thanks
nat
Click to expand...
Click to collapse
I had the screwdriver a few days ago, I freaked out so much because I putted Xperia T ftf and installed app's and then Reboot the device and then boom it showed the screwdriver... I was freaking out, So I went to 3 store's while the device was on.. and then later that day it randomly turned on properly.. Flash att ftf and the put back the jelly bean ftff
Okay, all!
I have been a lurker for a while now and y'all have been a BIG help (I am actually comfortable flashing ROMs- and I am learning the lingo - see?)
Now it’s my turn to post. I am helping a friend with her Samsung Captivate - AT&T. something happened last night (it had to have updated, because she doesn't really download anything. also - her battery started draining very quick last night. She had to turn it off for other reasons too.) And now get the "Sorry! The application TwLauncher (process com.sec.android.app.twlauncher) has stopped unexpectedly. Please try again. Force close" it is in loop mode, I cannot get anywhere after unlocking the screen. The status bar doesn't work, neither do the buttons. So I can’t even get to settings. I/we are not so worried about the phone itself, but she has some holiday pictures of her brother who recently passed away on it, and didn't have an SD card in it. So, this is really my last hope.
Now you are probably saying "well, why don't you look at other threads." I did! And came up with some options on my own as well. Below is a list of what I have thought of, have found, tried and have some questions on. Please let me know if you have any other options or info, as I am her last hope. The store and repair shops are not very helpful.
I can’t tell you for sure what she is running, but it should be current stock, no mods at all.
bat pull - DONE, no change
sim card pull - DONE, no change
force DL a new launcher from PC. - DONE, can’t get it to download. It says she never downloaded anything to the phone from the mobile market. (I think this may have something to do with not have 4g and Wi-Fi not on. from what I have read)
Built in recovery mode cache wipe - DONE, no change
I installed Samsung kies, tried to plug the phone into the computer, but the PC won’t recognize the phone. I think it is in charge only mode, but I can’t access the option to change it.
P.S. debugging mode is ON.
Okay, so now what I found on here - these lead to my questions as well.
If I "wipe user data" will this wipe pictures, videos, etc. as well? I do NOT care about apps.
I found the below threads and have questions.
http://forum.xda-developers.com/showthread.php?t=1795638
Post # 2 - can I do this from the recovery screen? And will is keep the data (pictures)? I don’t care about contacts, messages, etc.
Post # 3 - cans I re flash the ROM from the SD card? (Again - NOT rooted)
http://forum.xda-developers.com/showthread.php?t=1417244
Found and tried everything - it don' work Lucy.
I think this is all for the moment. I appreciate any and ALL help. She is to the point of tears about those pictures and I really want to bring her some good news.
edit: another try: press and hold search key for voice. - DONE. i get a connection error for voice. or an "app has stopped unexpectedly"
chelseytx said:
Okay, all!
I have been a lurker for a while now and y'all have been a BIG help (I am actually comfortable flashing ROMs- and I am learning the lingo - see?)
Now it’s my turn to post. I am helping a friend with her Samsung Captivate - AT&T. something happened last night (it had to have updated, because she doesn't really download anything. also - her battery started draining very quick last night. She had to turn it off for other reasons too.) And now get the "Sorry! The application TwLauncher (process com.sec.android.app.twlauncher) has stopped unexpectedly. Please try again. Force close" it is in loop mode, I cannot get anywhere after unlocking the screen. The status bar doesn't work, neither do the buttons. So I can’t even get to settings. I/we are not so worried about the phone itself, but she has some holiday pictures of her brother who recently passed away on it, and didn't have an SD card in it. So, this is really my last hope.
Now you are probably saying "well, why don't you look at other threads." I did! And came up with some options on my own as well. Below is a list of what I have thought of, have found, tried and have some questions on. Please let me know if you have any other options or info, as I am her last hope. The store and repair shops are not very helpful.
I can’t tell you for sure what she is running, but it should be current stock, no mods at all.
bat pull - DONE, no change
sim card pull - DONE, no change
force DL a new launcher from PC. - DONE, can’t get it to download. It says she never downloaded anything to the phone from the mobile market. (I think this may have something to do with not have 4g and Wi-Fi not on. from what I have read)
Built in recovery mode cache wipe - DONE, no change
I installed Samsung kies, tried to plug the phone into the computer, but the PC won’t recognize the phone. I think it is in charge only mode, but I can’t access the option to change it.
P.S. debugging mode is ON.
Okay, so now what I found on here - these lead to my questions as well.
If I "wipe user data" will this wipe pictures, videos, etc. as well? I do NOT care about apps.
I found the below threads and have questions.
http://forum.xda-developers.com/showthread.php?t=1795638
Post # 2 - can I do this from the recovery screen? And will is keep the data (pictures)? I don’t care about contacts, messages, etc.
Post # 3 - cans I re flash the ROM from the SD card? (Again - NOT rooted)
http://forum.xda-developers.com/showthread.php?t=1417244
Found and tried everything - it don' work Lucy.
I think this is all for the moment. I appreciate any and ALL help. She is to the point of tears about those pictures and I really want to bring her some good news.
edit: another try: press and hold search key for voice. - DONE. i get a connection error for voice. or an "app has stopped unexpectedly"
Click to expand...
Click to collapse
I would suggest doing wipe user data option. It shouldn't touch anything stored on your internal SD as you've already read elsewhere but there's always the possibility that things can go wrong. If you aren't worried about apps, text messages, and all that stuff I would also suggest looking at this http://forum.xda-developers.com/showpost.php?p=18370912&postcount=3 If you go that route I suggest the Odin KK4 with bootloaders as your one click option. Going the one-click route will start you over with a completely stock phone as far as the ROM goes but again shouldn't touch the internal SD.
whoa, dude. a lot of questions at once.
what rom was the phone running before you started?
you say it got updated but at&t doesn't do ota updates on cappy. they direct you to use minikies update packs, not kies. from samsung direct to pc, not ota.
Have u tried to use ADB to get the pics, etc. off the phone and copied to the pc ?
Sent from my SAMSUNG-SGH-I747 using xda premium
m1batt1 said:
I would suggest doing wipe user data option. It shouldn't touch anything stored on your internal SD as you've already read elsewhere but there's always the possibility that things can go wrong. If you aren't worried about apps, text messages, and all that stuff I would also suggest looking at this http://forum.xda-developers.com/showpost.php?p=18370912&postcount=3 If you go that route I suggest the Odin KK4 with bootloaders as your one click option. Going the one-click route will start you over with a completely stock phone as far as the ROM goes but again shouldn't touch the internal SD.
Click to expand...
Click to collapse
great - thanks! i will look at the url and try the wipe.
laughingT said:
whoa, dude. a lot of questions at once.
what rom was the phone running before you started?
you say it got updated but at&t doesn't do ota updates on cappy. they direct you to use minikies update packs, not kies. from samsung direct to pc, not ota.
Click to expand...
Click to collapse
not sure what rom she was on before - didn't look at the phone until today.
i think TW Launcher updated somehow. but i could be wrong. i was checking into the problem and found out about the Kies and tried that. but couldn't get the phone to connect. (i now can SOMETIMES get the notifications down.)
4-2ndtwin said:
Have u tried to use ADB to get the pics, etc. off the phone and copied to the pc ?
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
no - please give me more info? i will try anything!
As for using adb to pull the pics, etc. off of the phone...it would be easier/quicker for u to do the search on xda and videos on youtube, as opposed to me tryin to explain it all. :thumbup:
Sent from my SAMSUNG-SGH-I747 using xda premium
THANK YOU THANK YOU THANK YOU!
m1batt1 - thank you so much. I did the user data wipe and it worked! i now have access to the pictures and and downloading everything.
you don't know how happy i am, and my friend is. you have made her day!!!
4-2ndtwin said:
As for using adb to pull the pics, etc. off of the phone...it would be easier/quicker for u to do the search on xda and videos on youtube, as opposed to me tryin to explain it all. :thumbup:
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
i will! thanks
now:
how do i change my post title to show the [solved}?
chelseytx said:
THANK YOU THANK YOU THANK YOU!
m1batt1 - thank you so much. I did the user data wipe and it worked! i now have access to the pictures and and downloading everything.
you don't know how happy i am, and my friend is. you have made her day!!!
Click to expand...
Click to collapse
I'm glad that worked out for you and her. I would suggest making a backup of the photos and then look into moving up to some more recent roms that are posted here on XDA. They will make her enjoy her phone again and she won't have to deal with Touchwiz anymore lol
m1batt1 said:
I'm glad that worked out for you and her. I would suggest making a backup of the photos and then look into moving up to some more recent roms that are posted here on XDA. They will make her enjoy her phone again and she won't have to deal with Touchwiz anymore lol
Click to expand...
Click to collapse
oh, believe me! they are already backed up.
as for the rom: she had an upgrade available, so that wast a big deal. and she jumped ship to the phoney world. LOL so no SD card anymore. now we just need to make sure we get her on the cloud. *grin*
ok so i got my htc one a couple of days ago and it sees to have a serious problem!
Basically the phone goes through stages of random vibrating every few mins to full on constant vibrating like there is a fan or motor buzzing in there. It even does it if the phone is switched off! Ive just had an episode of it vibrating no stop for 10 mins, didnt make a difference when i switched it off or when i factory reset it!
It seems to overheat or something and only stopped doing it after i had just left it for a while. I have tried to speak with htc about it but they were useless and had no suggestions what soever.
I really need some help here, i bought the phone privately and to all intense purposes it seemed like brand new
hpsauce37 said:
ok so i got my htc one a couple of days ago and it sees to have a serious problem!
Basically the phone goes through stages of random vibrating every few mins to full on constant vibrating like there is a fan or motor buzzing in there. It even does it if the phone is switched off! Ive just had an episode of it vibrating no stop for 10 mins, didnt make a difference when i switched it off or when i factory reset it!
It seems to overheat or something and only stopped doing it after i had just left it for a while. I have tried to speak with htc about it but they were useless and had no suggestions what soever.
I really need some help here, i bought the phone privately and to all intense purposes it seemed like brand new
Click to expand...
Click to collapse
SO you CAN NOT exchange the phone?
if not... root your phone and flash different rom that should resolve problem...at least give it a try!
99piotrek said:
SO you CAN NOT exchange the phone?
if not... root your phone and flash different rom that should resolve problem...at least give it a try!
Click to expand...
Click to collapse
No cant exchange it, only option i might have if i cant get the problem ressolved on here would be to send it to htc for repair but can take up to 2 weeks.
when i got the phone it was still on 4.1 and told me update available to 4.2 so i did that. Thats all i have done , apart from unlocking it from 02 using a code.
its almost like on a computer when its being worked hard etc that you here the fan cut in, thats what it seems like except it sounds like the buzz you get when you first start the phone. sometimes it does this just once every few mins or so, other times it will start doing it and not stop...even when switched off.....everything else on the phone seems to work fine
hpsauce37 said:
No cant exchange it, only option i might have if i cant get the problem ressolved on here would be to send it to htc for repair but can take up to 2 weeks.
when i got the phone it was still on 4.1 and told me update available to 4.2 so i did that. Thats all i have done , apart from unlocking it from 02 using a code.
its almost like on a computer when its being worked hard etc that you here the fan cut in, thats what it seems like except it sounds like the buzz you get when you first start the phone. sometimes it does this just once every few mins or so, other times it will start doing it and not stop...even when switched off.....everything else on the phone seems to work fine
Click to expand...
Click to collapse
Did the device get wet at some point? Sounds like a hardware problem if a factory reset didn't solve the problem.
There's a slight chance it could be a real bad app or an issue with the rom. Maybe running a stock RUU for your device if you can find it might help.
Pretty sure it hasent got wet .
Would be happy to put stock Rom back on it but not sure how I go about reflashing it .
Don't know if this normal or not but when I did a factory reset I thought the device would be wiped completely, all my pictures and videos etc however when I set it back up again I found some videos on there still that I had downloaded to the phone off the net.
Maybe it's not wiping itself correctly either?
Sent from my HTC One using xda premium
hpsauce37 said:
Pretty sure it hasent got wet .
Would be happy to put stock Rom back on it but not sure how I go about reflashing it .
Don't know if this normal or not but when I did a factory reset I thought the device would be wiped completely, all my pictures and videos etc however when I set it back up again I found some videos on there still that I had downloaded to the phone off the net.
Maybe it's not wiping itself correctly either?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Resetting the device should wipe everything and bring it to the same condition as new.
Go to settings>>Backup & Reset>>Reset phone>>now check "Erase all data", then tap "OK".
If that doesn't work, try to do a factory reset from the bootloader.
hpsauce37 said:
Pretty sure it hasent got wet .
Would be happy to put stock Rom back on it but not sure how I go about reflashing it .
Don't know if this normal or not but when I did a factory reset I thought the device would be wiped completely, all my pictures and videos etc however when I set it back up again I found some videos on there still that I had downloaded to the phone off the net.
Maybe it's not wiping itself correctly either?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Factory reset will wipe the device but leave the contents of the sdcard untouched which explains why your vids are still there
Appreciate the help guys, thankyou
So, is there any benifit to wiping the device completely over and above what I've done allready?
Today the phone has just done the odd sudden vibration as if you were just booting up, around 5 times in total, nowhere near as bad as last night, don't know why that would be.
Would it be possible to reflash standard firmware?
Is so how would I do it. Phone is completley standard and was in 4.1 prior to the ota update to 4.2, could 4.2 be the problem?
Sent from my HTC One using xda premium
rider5512 said:
Factory reset will wipe the device but leave the contents of the sdcard untouched which explains why your vids are still there
Click to expand...
Click to collapse
IC, but you do have the option to erase the sdcard (storage) from the reset phone menu in settings.
farang4u said:
IC, but you do have the option to erase the sdcard (storage) from the reset phone menu in settings.
Click to expand...
Click to collapse
Yes, I see there is a box to tick to wipe everything.
Think it's worth doing?
Sent from my HTC One using xda premium
hpsauce37 said:
Yes, I see there is a box to tick to wipe everything.
Think it's worth doing?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
I'd try it. You can back up your pics and music on your PC via HTC Sync first.
Ok so I have tried it but no joy
Still getting the random buzzing/vibration for no apparent reason.
Could it be a bug with the update to 4.2.2?
Can I go back to 4.1?
I'm at my witts end with this now
Sent from my HTC One using xda premium
hpsauce37 said:
Ok so I have tried it but no joy
Still getting the random buzzing/vibration for no apparent reason.
Could it be a bug with the update to 4.2.2?
Can I go back to 4.1?
I'm at my witts end with this now
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Don't think it's a bug with 4.2.2 but a hardware issue.
Couple of other things to try ; download "CID Getter" from the play store, run it and find out your device's CID number. Now search on Google or xda for the RUU for your device's CID number. Download the RUU.exe to your pc, connect your phone to the pc and run the RUU.exe. This will bring the phone back to stock 4.1..
Or you can unlock the bootloader and flash another rom. Step by step instructions can be found on xda
Sorry, don't know of any easy solutions.
Sent from my HTC One using xda app-developers app
farang4u said:
Don't think it's a bug with 4.2.2 but a hardware issue.
Couple of other things to try ; download "CID Getter" from the play store, run it and find out your device's CID number. Now search on Google or xda for the RUU for your device's CID number. Download the RUU.exe to your pc, connect your phone to the pc and run the RUU.exe. This will bring the phone back to stock 4.1..
Or you can unlock the bootloader and flash another rom. Step by step instructions can be found on xda
Sorry, don't know of any easy solutions.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
thanks for sticking with me on this :good:
I have just followed a a video on here on how to unlock the bootloader and s-off and root - so now good to go
not sure how i put a new firmware on here now though..going to have to do a bit more reading....
i think to start with ill try downloading standard htc 4.1 rom when i can figure out which one it is and how i put it on and then go from there.
ok so just to update this....
last night i have tried the standard google edition rom on my phone and for the first few hours all seemed fine untill 4am this morning when i was woked by the phone doing its random vibrating thing...it was just sat by the side of my bed on charge
Can only think it must be a hardware issue now...but still dont know what or what is triggering it
hpsauce37 said:
ok so just to update this....
last night i have tried the standard google edition rom on my phone and for the first few hours all seemed fine untill 4am this morning when i was woked by the phone doing its random vibrating thing...it was just sat by the side of my bed on charge
Can only think it must be a hardware issue now...but still dont know what or what is triggering it
Click to expand...
Click to collapse
You tried everything so it's has to be a hardware issue. Maybe the vibration starts when the device gets warm. Sorry we couldn't fix it.
Sent from my HTC One using xda app-developers app
farang4u said:
You tried everything so it's has to be a hardware issue. Maybe the vibration starts when the device gets warm. Sorry we couldn't fix it.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
My HTC one has been doing the same thing. Vibrating randomly even when powered down. Brought it back to Sprint and had them order me a new phone. The only way to stop it from vibrating when powered down was to bang it on a hard surface, then it would stop. Crazy!
Vibrating non stop
My HTC One had been vibrating cotinuously too. I kept slapping the upper part of the phone to stop it from vibrating. However, this worked for the initial few days only. Later, it continued to vibrate continuously without stopping at all ! In the night I left the phone in the other room while it was still vibrating and the next morning the phone wouldn't charge at all! Now the phone is not booting/ charging. It is dead! Any leads?
EDIT: I slapped the upper part again, it suddenly woke up from the dead! It is charging now, the LED is red too!! But it is still continuously vibrating. I have left it to charge as of now, but please help with this vibrating problem. Any ideas?
I've had the same issue with my M7 today.
There were no software updates or any new apps lately.
It all emerged when i was pressing the home button (to exit from some app) and at the same time an incomming call started.
I have tried:
switching it off - did not help
Changing volume setting silent\vibe\sound a couple of times - no effect
Soft reset - no help
Hard reset - no help
Slapping with upper side of the phone against my had - helped for some time, the it started again
Seems like hardware issue.
Currently working solution for me:
Switch off the option "Vibrate on keypress" in Settings ==> Sound & notification
UPD: had to turn off all the vibrations
So far so good. Apparently there is some issue with vibe motor, and it just does not stop. I assume that by disabling that option it is not getting started and thus no constant vibe follows.
UPD 2 Fixed:
Issue reoccurred on hitting the device against my palm.
Had to disassemble it, there are a couple of instructions on youtube, i used plastic cards.
Motor was spinning even with a switched off device. Had to unplug and plug the motor a couple of times and it helped.
Turned on all vibrations in settings, no issues so far.
Hope that helps.