This problem has been reported on the Samsung Galaxy Note, S II, Droid DNA and others, but I didn't know it was also a problem on the HTC First until I got mine. Whenever my music goes to a low volume with my headphones on, the sound just mutes. It comes back when the music goes louder. If I increase my volume, it cuts off less. At full volume, it does not cut out at all. I have no problems playing through the speakers.
One needs to listen to audio with short silences to be able to notice it. Some say it is related to Beats Audio, with the problem going away if Beats Audio is turned off; I don't think that is a possibility on the HTC First, though.
I use my phone mostly to listen to music and streaming radio, so this is a deal breaker for me. Are any of you experiencing the same problem?
i can not confirm the problem.
i tested my HTC with BOSE and Pioneer headphones and do not have any problems with both.
no matter if i play music loud or very low volume.
will test it tomorrow with my monster beats and let u know.
HTC Support on Sound Cut-Off Issue
For the sake of completeness, I will let you know that I called HTC Support about this sound cut-off issue. The person on the phone was very nice and tried to help me for some 40 minutes.
The bottom line is that he couldn't reproduce the issue in the few songs he played (which didn't surprise me). He made some note for the developers but I don't think anything will come out of it.
In the meantime, I found a good song to test this strange behavior: "brainstew" by Green Day. Plug your headphones to your HTC First and listen to the first 30 seconds at low volume. It you hear distortion as the sound volume changes, please let me know (right now it seems that I'm the only one noticing this).
Thanks!
I'm seeing this as well. Has nobody else seen this?
Sent from my HTC first using xda app-developers app
Related
I am experiencing the intensely annoying sound cut out bug. This appears to occur under the following circumstances
1. Headphones plugged in only (not speakers or blue tooth)
2. The phone volume is fairly low 1-3
3. Music / Video is playing and there is a quiet passage e.g. music fading out, whispering in a film, sharp drop in volume of a song
The effect is that rather than playing the sound the sound completely cuts out.
My current suspicion is that it is something like a headphone amplifier power saving measure. Essentially cutting off the sound amplification if the system believes just white noise / hiss is coming through the headphones.
I have tons of music that triggers this issue (only permanently up tempo music such as dance and most pop do not trigger this issue), I have tested in Cyanogen, PA & SlimBean. Others have reported this issue in Stock ICS.
Does anyone know if the current Stock Samsung has this issue or not, before I attempt to get support from Samsung who presumably have done all their audio testing with Gungam Style and therefore have managed to miss this massive issue?
Been asking for a fix for this issue for ages, I'm either being ignored or nobody has a fix, thus can't be fixed.
Sent from my GT-N7000 using xda app-developers app
Sadly there's no real solution to this annoying 'noise gate' problem, which I've noticed since ICS on every Stock or Custom Rom that I have tried on the N7000.
The issue is also discussed here: http://code.google.com/p/android/issues/detail?id=35861
For now, you only have two workaround options:
1. Get a pair of headphones with inline analog volume control. Crank up the volume on your device and lower it within the headphones.
2. Program a Tasker profile to play an inaudible sound that keeps the noise gate open (http://forum.xda-developers.com/showpost.php?p=35047527&postcount=25)
I've used option 2 before, but decided a few weeks ago to switch to 1 (with the Sennheiser CX 400-II).
Also I've noticed that the problem does not occur when streaming media audio via Bluetooth.
This is good advice, I have an inline seinheisser controls somewhere
Sent from my GT-N7000 using xda app-developers app
Audio dropout
Tesmond said:
I am experiencing the intensely annoying sound cut out bug. This appears to occur under the following circumstances
1. Headphones plugged in only (not speakers or blue tooth)
2. The phone volume is fairly low 1-3
3. Music / Video is playing and there is a quiet passage e.g. music fading out, whispering in a film, sharp drop in volume of a song
The effect is that rather than playing the sound the sound completely cuts out.
My current suspicion is that it is something like a headphone amplifier power saving measure. Essentially cutting off the sound amplification if the system believes just white noise / hiss is coming through the headphones.
I have tons of music that triggers this issue (only permanently up tempo music such as dance and most pop do not trigger this issue), I have tested in Cyanogen, PA & SlimBean. Others have reported this issue in Stock ICS.
Does anyone know if the current Stock Samsung has this issue or not, before I attempt to get support from Samsung who presumably have done all their audio testing with Gungam Style and therefore have managed to miss this massive issue?
Click to expand...
Click to collapse
Hi - I have this problem too and so do many others.
To my ears, it sounds like there is a noise gate being used on the headphone output to mask off system noise at low levels. Noise gates will close when audio drops below a certain threshold and you can use them to eliminate background noise during periods of silence in music. However, in this instance, it shuts down during quiet passages - especially when listening to classical tracks with a wide dynamic range.
IF it is a noise gate, it is likely to be implemented in the hardware (doing it in firmware wouldn't mask noise generated by the phones circuitry - which is he whole point). Consequently, there might not be anything that can be done to resolve the problem. However, it is possible that the phones firmware configures the audio chip during boot-up. This being the case, an industrious programmer might be able to do a few tweaks and disable or modify the behaviour of the gate. I hope so because all my music is on my Galaxy Note and it is painful to listen to at times!
That's the real reason I am here: is there anyone on this forum who knows enough to be able to write a fix for this as it appears that Samsung aren't listening? Some people report this problem on the Note 2 as well.
A
Ahkatootin said:
Hi - I have this problem too and so do many others.
-snip -
Some people report this problem on the Note 2 as well.
A
Click to expand...
Click to collapse
Damn it -- sorry to hear that about the Note 2, as I was thinking of upgrading to that. Hopefully the Note 3 will have it fixed, or I just might have to go to the S4
Yes, this bugs me immensely -- it affects music with soft passages (classical) at any volume level, and of course is irritating when listening to music at night. What I'd like to do is to find or make a headset or cord that supports the microphone and includes an analog volume control.
My N7000 has also this problem with every kernel and rom I tried. With Android 2.3.6 and 4.0 it was only happening with the videos, but after 4.1, it happens with the music too. So I think it can be fixed by software (I mean actually fixed, not the inaudible sound solution).
It's very annoying, I bought the note fot its big screen, to watch videos and now I can't do it because the sound sucks. Also I can't lisent to music anymore in the night...
Solution for annoying noise suppression!
This seems to be the solution:
Start 'phone', go into settings, and disable 'noise suppression'!
Seems to be working...
There is a patch that fixes the problem for my N7000 with OmniROM:
github.com gustavoss android_kernel_samsung_smdk4412 commit 3019675d57c4046c30f82d04ce41913150df0d6e
(Sorry for the distorted link, as a new user I am not allowed to post links yet...)
The question is: How to get it into CM, OmniROM, and co.?
Also see:
jira.omnirom.org browse OMNI-561 ("Sound cuts off at low volume playback".
Kind regards
Clackwell
Hello,
I bought my One on Tuesday and it's been great so far, but today I've noticed that playing it on the top 3 volume levels causes the sound to kind of fluctuate, as in, some parts of the song play louder than other parts.
This is less prevalent with beats audio turned off, however I believe I can still slightly hear it.
It's most noticeable when I plug it into my car's aux port and turn the volume on the phone up to its max.
Has anyone else had this problem? is it a software issue? or will I have to take this phone back?
Thanks
the phone have 2 speaker one in top on in bottom.
2.1 speaker working in phone perhaps the song getting change between to speakers and you think that happened.
Advanced Ali-001 said:
the phone have 2 speaker one in top on in bottom.
2.1 speaker working in phone perhaps the song getting change between to speakers and you think that happened.
Click to expand...
Click to collapse
Sorry if I wasn't clear, the problem only happens with headphones plugged in
Hey guys,
I've been using an HTC One for two weeks now, and was really looking forward to using it as a music-listening device. However, whenever I'm listening to music on a low volume setting through headphones I can hear a hissing sound that gets louder and softer as the music changes. Since then, I have tested this with another HTC One, various headphones, and have come to the conclusion that something inside the phone is causing noise. As soon as I open up the 'Music' app or any application that turns on the headphone jack, I can hear the hissing. It's very noticeable when listening to music at night in the lower volume settings. The same files I'm listening to have no noise on my blackberry or on my iPod.
Any thoughts?
Thanks.
I can only suggest you exchange for another unit. Yup... I saw that you said you had tried another One.
I came from Nexus 4. My first Nexus 4 had a defective earpiece and the same hissing noise you described from the headphone jack. Did a RMA with Google, and the second Nexus 4 had a perfect earpiece but still some hissing noise from the headphone jack. I didn't want to bother with the RMA process again so I just lived with it.
Then I got my HTC One. Sound quality is miles better than the Nexus 4 and I hear no hissing noise from the headphone jack.
While the chance is slim, it is possible to get defective unit twice in a row. The hissing noise is probably due to in proper shielding or poor wiring inside the phone.
Sent from my HTC One using xda premium
Hi,
Try turning off beats audio and see if it still happens.
Sent from my HTC One using Tapatalk 2
I would agree with gustav30. I have noticed this recently, but it only happens when I am toggling the beats audio on and off. I think it might have something to do with the different audio qualities depending on what type of thing you are doing i.e. streaming music, listening to downloaded music, watching YouTube, etc..
Its beats audio. Turn it off and the hissing decreases. You will always have some hissing though no matter what phone and headphones you have.
Beats lowers this hiss, but its still there.
This hiss exists for all android devices I've used and heard when using high sensitivity IEMs.
Considering going back to apple... *sigh*
Has anyone here experienced prominent crackling sound listening to music at full volume when using HTC headphones supplied with the phone ?
I tried using the same headphones on One X but no crackling sound or even on the computer.
It does dis for all the songs I play at full volume on HTC ONE. (it does reduce the crackling noise if I turn off the beats audio).
So wut do u think cud be the problem ?
The headphones, the phones hardware or the beats audio.
Hi,
I've got beautiful Sennheiser Momentum's here and I've got a problem. They make scratchy noises in higher pitches, say slow or silent songs with high voices. This happens with Beats off at the last two volume settings and with Beats On even before that. The same mp3 does not sound scratchy when I play it over my PC with the same headphones plugged in. It's defnitely the phone because the In ears that came with the phone sound equally scratchy at exact the same volumes.
Is there any way to equalize the standard audio settings without having to use another audio player? I am running ARHD 31.6 and tried it with and without PureXAudio, doesn't change anything.
I reset my phone now to make sure the XAudio-stuff isnt flying around, but the problem remains. But I think I found the culprit, the particular song where you can hear it really good simply seems to be too low on volume in the file itself - i can barely endure other songs at that volume, very loud, so I think the song has a low db and the htc just isn't that good when it comes to making songs loud and so it starts to scratch. Is there any way or EQ that can fix that or a normalizer?
I have noticed that my phones speaker was louder and better clarity on first use but after that it went downhill from there. My phone is currently in for repair due to a total speaker failure after the phone got really hot while using a CM 10.2 ROM, do not know if that was the reason but that was the ROM I was using at the time.
Well my best guess is that the built in EQ isn't the best out there and causes screeching in some frequencies. I can't notice anything in most of the songs but there are some which are problematic constantly and they are 320kbps and sound fine on my pc.
Audio issue - please help
I just bought the note 5 from tmobile 4 days ago. It's an amazing phone, however I am having an issue with the audio. I'm not sure if it's something internal or if my earphones are broken. Basically when I play music through my earphones, the song plays normally. But at random moments I can hear random noises. The noises come in at random moments in the song.
I noticed this pretty soon, but didn't make much of it at first. Now, on my bus ride to school it's finally gotten to a point where I can't take it. The music gets warped for like a millisecond, but that happening multiple times in a song just got a bit too much.
I have not checked if this happens when using the speakers or using another pair of earphones. I'm using the pair that came in the box. As I said I'm on the bus, so I can't blast music through my speakers. However I was playing music yesterday through speakers in my room and now that I think about it I didn't notice any warping. When I get to school I'll borrow someone's earphones to see if my pair is just broken.
But yeah are any of you having this problem? It's a big deal cause I listen to music a lot through my earphones.
Love your thread, man. This happened to me too but I wasn't 100% sure and I couldn't reproduce it. Now I know it's a problem. I just hope it's on everyone's Note5 too because then it would be a software problem that'll disappear soon. Otherwise we may have to go for exchanges. What ROM are you on? I'm 100% stock N920CXXU1AOH2.
KarimSalloum said:
Love your thread, man. This happened to me too but I wasn't 100% sure and I couldn't reproduce it. Now I know it's a problem. I just hope it's on everyone's Note5 too because then it would be a software problem that'll disappear soon. Otherwise we may have to go for exchanges. What ROM are you on? I'm 100% stock N920CXXU1AOH2.
Click to expand...
Click to collapse
100% stock with no root N920TUVU1BOH4
Really hoping this is a software issue..
I just registered to say I'm having the same exact issue when listening to music through the headphone jack no matter if I use headphones or the Aux input in my car. I hope this is a software issue and gets fixed soon.
I haven't seen this issue yet but I havent been listening to much music lately anyway. Will check it and get back. I am more concerned about the S-Pen sensitivity issue. Also started a thread for it here
http://forum.xda-developers.com/note5/help/samsung-galaxy-note-5-s-pen-sensitivity-t3205683
It was happening to me on stock not rooted with Bluetooth and pandora. It was only happening with WiFi on but I haven't noticed it since I'm rooted on custom kernel and rom
I think it happens only on certain frequencies because when I listen to podcasts I never have the issue.
Yes I'm having the same problem when playing music through the auxiliary port or the phone's speaker it's self. Randomly sounds like someone has the hiccups in the background. Have you found a fix?
---------- Post added at 03:14 PM ---------- Previous post was at 02:56 PM ----------
CultRoger said:
I just bought the note 5 from tmobile 4 days ago. It's an amazing phone, however I am having an issue with the audio. I'm not sure if it's something internal or if my earphones are broken. Basically when I play music through my earphones, the song plays normally. But at random moments I can hear random noises. The noises come in at random moments in the song.
I noticed this pretty soon, but didn't make much of it at first. Now, on my bus ride to school it's finally gotten to a point where I can't take it. The music gets warped for like a millisecond, but that happening multiple times in a song just got a bit too much.
I have not checked if this happens when using the speakers or using another pair of earphones. I'm using the pair that came in the box. As I said I'm on the bus, so I can't blast music through my speakers. However I was playing music yesterday through speakers in my room and now that I think about it I didn't notice any warping. When I get to school I'll borrow someone's earphones to see if my pair is just broken.
But yeah are any of you having this problem? It's a big deal cause I listen to music a lot through my earphones.
Click to expand...
Click to collapse
Yes I'm having the same problem when playing music through the auxiliary port or the phone's speaker it's self. Randomly sounds like someone has the hiccups in the background. Have you found a fix?
From what I've come across, it seems like an issue with VBR MP3 files. I was able to fix it using Poweramp as my music player, as it uses a different audio processor than the stock Samsung one.
Also, the update released a few weeks ago also seems to have fixed the issue.
I had the same issue in the older firmware of my Note 5 920I. The latest update OJD fixes the problem. Not facing anymore glitches now. It's definitely a software bug and has been solved by Samsung. Please update your device normally. No root required.
Use Don't Pause
There's an app called don't pause. What it does is when youre listening to streaming music that when you get a notification that you wont get the gap in space (pause) in the music. The paid version removes ads. Ive been using it since the KitKat days with my Note 3 and it works well.
Radio
can I add radio app to not 5 ?
I face audio prob too. Note5 no root, stock 5.1.1.
When I feed digital signal to ext. dac, if use Scale up 385khz then pop and click happen (i use Neutronmp).
When scale up 88khz this phenomenon reduce and when no scale up used, sound is smooth.
Also hf player upscale to 192khz is ok.
Note2 and Lenovo A7-30 and S4 is okay when do the same thing with same neutronmp version.
No solution till now
Depending on if the issue is with your actual audio or if its coming from the music player will be two different things. I always recommend doing a quick restart on your phone or trying to leave it off for a little bit if its having any issues. Usually this will work if there is an overheating issue. You should also try doing an update which can fix problems in the software. If its with your actual music player then these are some of the best music players for the galaxy note 5 hands down https://fliptroniks.com/best-music-app-for-galaxy-note-5/
Having the same issue on Note 5 which I bought on 7/21/2017
CultRoger said:
I just bought the note 5 from tmobile 4 days ago. It's an amazing phone, however I am having an issue with the audio. I'm not sure if it's something internal or if my earphones are broken. Basically when I play music through my earphones, the song plays normally. But at random moments I can hear random noises. The noises come in at random moments in the song.
I noticed this pretty soon, but didn't make much of it at first. Now, on my bus ride to school it's finally gotten to a point where I can't take it. The music gets warped for like a millisecond, but that happening multiple times in a song just got a bit too much.
I have not checked if this happens when using the speakers or using another pair of earphones. I'm using the pair that came in the box. As I said I'm on the bus, so I can't blast music through my speakers. However I was playing music yesterday through speakers in my room and now that I think about it I didn't notice any warping. When I get to school I'll borrow someone's earphones to see if my pair is just broken.
But yeah are any of you having this problem? It's a big deal cause I listen to music a lot through my earphones.
Click to expand...
Click to collapse
Hey Guys,
I am also experiencing the same issue when listening to music via the headphone jack. Something that I noticed was, when the screen is switched on, it works perfectly. As the screen is switched off, the music gets warped and scratched.
Anyone found a solution for this problem?