[Q] HTC One Texting Issue - One (M7) Q&A, Help & Troubleshooting

I got my new HTC One from Rogers 5 days ago. It was brand new in factory seal, yet it came with an album in it labeled "august 2008", with scenery photos and also some preloaded music. This has led me to believe that this phone was actually returned to HTC, which was then repackaged and shipped after a failed factory reset. This has bothered me a little, but this is not the issue. The issue is that I am getting repeat text messages and occasionally, a failed message. It says my messages are sent but the person I am texting does not recieve them. This was not an issue with my previous Nexus 4(which used the same sim card on the same phone plan). Also, I am getting clusters of texts 2-3 hours late sometimes. The timestamps on these late messages show the correct time when the texts should have gotten to my phone but it seems as though these messages are not being pushed to my phone on time. Is this a hardware issue? Is anyone else having this issue? Im on ARHD Rom 12.1 Clean Flash, with S-OFF and Supercid. I have tried reflashing the rom but the problems persist. I am not having any other issues with this phone except for some minor physical build quality issues. (The phone gets up to 40C with Snapchat, Browsing, and Texting. I don't know if that is a problem though)

ryanfsdf said:
I got my new HTC One from Rogers 5 days ago. It was brand new in factory seal, yet it came with an album in it labeled "august 2008", with scenery photos and also some preloaded music. This has led me to believe that this phone was actually returned to HTC, which was then repackaged and shipped after a failed factory reset. This has bothered me a little, but this is not the issue. The issue is that I am getting repeat text messages and occasionally, a failed message. It says my messages are sent but the person I am texting does not recieve them. This was not an issue with my previous Nexus 4(which used the same sim card on the same phone plan). Also, I am getting clusters of texts 2-3 hours late sometimes. The timestamps on these late messages show the correct time when the texts should have gotten to my phone but it seems as though these messages are not being pushed to my phone on time. Is this a hardware issue? Is anyone else having this issue? Im on ARHD Rom 12.1 Clean Flash, with S-OFF and Supercid. I have tried reflashing the rom but the problems persist. I am not having any other issues with this phone except for some minor physical build quality issues. (The phone gets up to 40C with Snapchat, Browsing, and Texting. I don't know if that is a problem though)
Click to expand...
Click to collapse
Your phone IS fresh. If you were to ever look into your system files, youd notice alot are labeled with 2008 (or at least mine are) and i watched mine from the time it came off the truck and went into my hand. The fact youre getting jammed texts, my advice is check your APNs, clear the cache on the Messages.apk, or, if youve selected any US carriers in Aroma when installing ARHD, reflash as International. Also, have you flashed any messaging mods? That could be a problem of yours too. Also, hows your coverage (in dBm) versus in your nexus? Check and see if theyre similar, if not, well, there could be a problem there. Anyways. Hope you get it fixed.
AT&T HTC One | ARHD 12.1
Tbalden Perf Kernel 2.1.4 UV/OC/UC

ryanfsdf said:
I got my new HTC One from Rogers 5 days ago. It was brand new in factory seal, yet it came with an album in it labeled "august 2008", with scenery photos and also some preloaded music. This has led me to believe that this phone was actually returned to HTC, which was then repackaged and shipped after a failed factory reset. This has bothered me a little, but this is not the issue. The issue is that I am getting repeat text messages and occasionally, a failed message. It says my messages are sent but the person I am texting does not recieve them. This was not an issue with my previous Nexus 4(which used the same sim card on the same phone plan). Also, I am getting clusters of texts 2-3 hours late sometimes. The timestamps on these late messages show the correct time when the texts should have gotten to my phone but it seems as though these messages are not being pushed to my phone on time. Is this a hardware issue? Is anyone else having this issue? Im on ARHD Rom 12.1 Clean Flash, with S-OFF and Supercid. I have tried reflashing the rom but the problems persist. I am not having any other issues with this phone except for some minor physical build quality issues. (The phone gets up to 40C with Snapchat, Browsing, and Texting. I don't know if that is a problem though)
Click to expand...
Click to collapse
The album you refer to is for the Zoe feature and should be there.
The text issue is not due to ARHD 12.1 or the phone I don't think.... it's possibly a problem with your carrier

Related

**Please Help, phone resending texts on its own!

Hi guys,
I have a major problem with my phone, I thought this was down to a certain ROM I was using but it happens no matter what I use.
Currently Im on Cyans latest, my phone keeps resending old text messages, the last one was at 6.30 this morning and it resent 2 texts that I sent yesterday. I dont get any notification this is happening and I have no idea why either.
As far as I know it has only started happening in the last 2 weeks, I have flashed countless different ROMs over the last 6 months so im pretty sure it's not because I have screwed something up in the process, could this possibly be a hardware issue as this happens accross many different roms, cyans, kings hero, mligns...
We seem to be able to fix anything, so does anybody have any ideas at all? I am really reluctant to unroot and try sending back to T-Mo for repair.
Thanks in advance for your help.
bump.......
Do you have it checked so you get delivery reports?
This happens to me sometimes. The message gets sent, but on the delivery report, it still shows pending. A few hours later, the message gets sent again, because as far as the phone knows, it is still pending. This usually happens when I restart my phone or something.
Usually, when it's pending, the message never gets sent, and it tells me the delivery failed. On occasion though, the same thing happens to me as well.
My suggestion is to turn on your delivery reports if you do not already, and monitor them and see if that is what is happening.
As for a solution, I just dealt with it because it doesn't happen often enough for it to bother me or the person that gets it twice. I did however see that if i reformat my sd card before every flash, especially if coming from a different rom, this does not happen. I am currently running Cyanogen's 4.2.5
Yeah, but mine sent a bunch more. I had delivery reports on, too. I just deleted the thread as soon as I was made aware (I have SMS backup and had just flashed to 4.2.5).
I'm back on 4.2.3.1 and reinstalled Handcent. I haven't had the problem since. There was an awful lot of very distressed discussion about 4.2.5 for everyone to ba accepting it as completely stable. Yes, it seems like it works for a lot of people, but it really, really doesn't work for enough folks. I"m not risking it.
Thanks for your input guys.

Missing text messages?

I have had my G1 since about a month after it has come out and I have never had any problems with missing text messages. I'm a heavy texter so they are important to me. I rooted my phone a while after I got it and still never had any problems, but recently I have been have problems with getting and receiving them. I have gone through many roms from hero's to cyanogen to others without problems. But they have started about a month or two ago. I currently have Cloverdale's Blue_Haze-Eclair_2.1-v1.7 with Haykuro's special spl. Has anyone else had this problem or know how to fix it?
Is the problem intermittent, or do you miss your texts 100% of the time?
Do you have access to ADB so you can get a log of what's happening when you get a text?
I once couldn't receive texts because I switched from a Hero-based ROM back to a standard ROM, and the data format of the Messaging app is different. The phone would get the message, but the Messaging app would crash before saving it due to the error and I didn't have a clue until I looked at the log, so that's one possibility.
Well the problem is intermittent. I get them most of the times but there are a lot of times when I don't get them. I don't have access to ADB. Is it difficult to do that? That is an interesting perspective though. I have never thought about it that way.
i had this problem and then i had a problem where i would get the text notification and when i go to open it its like it disappears and the new text isn't there. i've had friends tell me they texted me a few times and i never got anything, i was running CM's rom and a few weeks ago i switched to super D and have not had any problems with texts whatsoever. i'm not sure if it's a rom thing or what but its weird and i racked my brain trying to figure why its happening and how to fix it. id suggest maybe using super d's rom for a few days and see if it solves anything but i swear ever since i switched i've been getting and sending all my texts
Yeahh I have had the disappearing texts problem also. So do you really think if I switch to super d that the problem will be fixed?
And also do you think you can post the link the super D page so that I can check it out? Is it updated regularly though because I also rely heavily on updated roms.
I had that problem with other Hero ROM's. It solved when I flashed the latest MghtyMax ROM. Also install Handcent SMS then go to settings and activate the "Autoretrieve", "Show pop-up" and "Self check" options.
jp2572 said:
Yeahh I have had the disappearing texts problem also. So do you really think if I switch to super d that the problem will be fixed?
Click to expand...
Click to collapse
I'm not promising anything but since I switched I haven't missed not 1 text and it's goin on about 3 weeks now and I text everyday...heres the link for the rom, you do have to have the danger spl but it's super easy to install just make sure you have the right radio. if you need any help just hit me up and i'll try my best
http://forum.xda-developers.com/showthread.php?t=613809
Awesome thanks. I think I'll give super d a try

[Q] Receiving multiple copies of same SMS??? Help!

Hey everyone,
So yesterday I noticed that I would occasionally receive multiples of the same text message. It started out only being once or twice, but it has increased in frequency. Today, I reset my phone with Odin3 and installed SRE 1.2.2a. Also, I added the lag fix. Unfortunately after ressetting, I am still experiencing the same problem. I thought it was an issue with handcent, so I switched to chompSMS and the same thing is happening. Most recently, I have received the same text message 7 times, and it was originally sent an hour ago. The odd thing is that each copy that is sent to me shows the ORIGINAL send time, so its something on my end that is going wrong.
For the record I have notifications only turned on for one SMS client at a time, so thats not an issue. i have toyed around with my sms settings and everything but for some reason I still am getting this problem. anyone have any help?
update: just texted myself and i have gotten 3 duplicates of the SMS in the last 3 minutes....wtf????
wesc011 said:
update: just texted myself and i have gotten 3 duplicates of the SMS in the last 3 minutes....wtf????
Click to expand...
Click to collapse
I have sre 1.2.2, the lagfix ext4 and firmware jh3.
The same crap is happening to me! I have no clue what it is, I'm talking to this girl and since I'm getting some of her text multiple times, it is delaying her other text so it ruins the whole conversation. It's bull****! She's on an iphone and she wasn't having an issue.
Anyway, I switched my sim card from the Captivate to my Bold 9700 and started to text myself, the same crap is happening. So, I don't think it's the Captivate.

[Q] urk. no longer getting text messages. anyone else?

running cyanogen 6 on sprint hero. overclocked. at some point today, i stopped receiving text messages (i use handcent). i don't know if it's my phone, or sprint's service. i've rebooted the phone numerous times, took battery out for a while, etc - nothing seems to get text messages coming in again. haven't installed any new apps. ran some app updates through appbrain, but i don't see how that could have done it. even removed a bunch of moldy apps i don't use, but still no change.
did u happen to flash a new kernel recently
nope. no kernel changes any time recently.
Did you try opening your stock messaging app to see if that works so we can atleast determine if the problem is with handcent or not?
Sent from my HERO200 using XDA App
yeah, i checked with the plain messaging app. no messages. i'm running logcat now to see if that shows anything, then i think what might be smart is to wipe dalvik etc - or maybe even reflash the rom. if *that* doesn't fix it, then i guess i'll try to get sprint to run diagnostics on my account or something. eesh.
sprint tech support checked everything on my account, and said they are seeing the messages go out to the phone - i just am not getting anything in. i confessed that i was running a non-standard rom, and she didn't have a problem with it, amazingly - but of course, she said there wasn't too much else she could help me with besides the server-side diagnostics. so, i guess i'll have to do a full wipe and see if that fixes it (i wiped dalvik and reflash cm6 before calling them).
bizarre.
could it be as simple as not having enough space on your phone?
i've gotten the notification a couple of times when i ran out of space and it said, texts couldnt be downloaded due to the lack of space
i had the same thing happen to me i just wiped the phone and reinstalled cm6 and that fixed it
i wiped the phone and reinstalled cm6, but it still had the problem. so, i wiped again and installed the sprint official update. all the test messages i'd sent flowed in. figuring that whatever was corrupt deep down must have been cleared out, i wiped *again*, reinstalled cm6, and after that - i finally got text messages again in cm6.
something pretty deep in the system must have gotten corrupted.
all i know is i can hardly wait until february, when i'm eligible for 'new for you' and can get an EVO or something similar!

[Q] SMS Htc Hero CDMA Problem

I'm postivie i received two text, from my self, and my friend sitting next to me; They were delayed until i made a phone call. Any fixes? Surely would appreciate it!
Rom - Stock 2.1 Rooted
I'm thinking of going back to Cyanogen 6.1 when this problem is fixed
Thanks!
Are you going through a SMS app, like Handcent, or using the stock messaging program? I had a huge delay in sending/receiving texts when I used those programs. If you are using a non-stock program, try using the stock one to see how it responds first.
Yeah, i am using the stock app, but ill try using handcent and see if it works like that
Sorry, Handcent was the one giving me problems, not the stock app. How is the other data flowing, like browser and what not? Seen any drop in data coverage or anything? Do you have the newest baseband radio?
jlopez512 said:
I'm postivie i received two text, from my self, and my friend sitting next to me; They were delayed until i made a phone call. Any fixes? Surely would appreciate it!
Rom - Stock 2.1 Rooted
I'm thinking of going back to Cyanogen 6.1 when this problem is fixed
Thanks!
Click to expand...
Click to collapse
Do you have a "low space" warning? I know I've had problems receiving mms/texts when I'm low on internal space. Once I cleared up the space (>19MB Free I believe) by uninstalling a bunch of apps I never use, all the texts came in
Just a thought
Well, i got it fixed, went to the sprint store, (unrooted of course) and they fixed it within an hour, they reset the entire phone, not the same reset as Settings>Privacy>Factory Data Reset.
text and phone calls not getting through
my wife and i both got HTC incredible with Verizon service, this been almost two months ago. my phone is completely awesome, hers on the other hand has an issue her phone will stop receiving text, and or phone calls out of the blue. we will be texting back and forth and all the sudden hers just stops getting my text, so i will call her and it will ring on my end, till her voice mail picks up. this has happen few times a day ever since she has had the phone. if she makes a call out or restarts the phone then she will get all the texts, and voice messages at once. this happen with stock phone apps and ones like handcent. it happen when phone was s-on and after i rooted and installed new kernels and all that jazz. i have talk to Verizon and they talk me through reset and few other things but still doing it. guess i am going to have to see about taking it in, unless anyone has any other advise i have not thought of. all of her software versions are same as mine.
Azag Thoth said:
my wife and i both got HTC incredible with Verizon service, this been almost two months ago. my phone is completely awesome, hers on the other hand has an issue her phone will stop receiving text, and or phone calls out of the blue. we will be texting back and forth and all the sudden hers just stops getting my text, so i will call her and it will ring on my end, till her voice mail picks up. this has happen few times a day ever since she has had the phone. if she makes a call out or restarts the phone then she will get all the texts, and voice messages at once. this happen with stock phone apps and ones like handcent. it happen when phone was s-on and after i rooted and installed new kernels and all that jazz. i have talk to Verizon and they talk me through reset and few other things but still doing it. guess i am going to have to see about taking it in, unless anyone has any other advise i have not thought of. all of her software versions are same as mine.
Click to expand...
Click to collapse
You might have better luck asking on the dinc forums.
-----
Sent from my CDMA Hero. I got some hot Gingerbread-on-Hero action here!
not just a dinc issue...!?
yea, i know, i put it here because, it seems like same issue this guy was having and i have been searching around and have found many instances of the same problem on many different android phones.
i am un-rooting it and reinstalling the original software and taking it into Verizon tomorrow to see if they can do anything. should have done it sooner but every time i would try a fix it would seem like it was fixed for a day or so and then back to the same thing.
i will copy it over there just for posterity, and hopefully i can amend it tomorrow evening with the fix and a solved!

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