I have a verizon bionic. It has been a reliable phone for a long time to me. I don't have it on contract at all, and only use it on wifi. Ive rooted the phone with motofail, and have had it rooted for some time. I run basic Liberty 3 v2.0
Recently, it has started with this debilitating issue. The phone is on when this happens. The screen will turn on, but the phone will not respond to touch, even though the lockscreen is visible, livewallpaper is working, and music may even be playing. The control buttons (home. menu, etc) respond with haptic feed back, but causes no reaction on the phone. I have restored the phone to complete stock, rerooted and flashed Liberty 3 v2.0, in hopes of fixing this issue, to no avail.
Also, that is the ONLY rom that I can flash on the device. I use CWM bootstrapper. When flashing any others, I get a verification failure, status 0. I doubt these issues are related, but I dont know. I have searched for help on this and can find nothing useful. Any help is appreciated, the phone is practically useless because I have to battery pull to use it every few minutes. I love this phone.
Thanks,
Hanz
Have you tried accessing it with adb via your PC when it happens? Anything in any of the logs?
Related
I just recently flashed a ROM for the first time. I went with CM7 as I was looking for something close to gingerbread to improve my phone's performance. I like the way the phone is running, there is a lot less lag, but it didn't solve a problem I encountered a few days before flashing.
On the advice of a friend, I installed an app called Llama, which is a free, dumbed down Taskr wannabe. I installed it, played with it a while and decided I didn't like it, so I uninstalled it. However, since installing it, my phone no longer vibrates when it gets an alert (text, google talk, etc.). I was hoping flashing would solve this, but it hasn't.
My question is, would flashing back to stock (via Odin, or something similar) possibly solve this issue? Or, is there any type of data that the stupid Llama app left behind that I could manually delete to get my vibration notifications to work again? Thanks in advance for any advice.
Dude llama's awesome, I use it for everything. Most likely it just changed a few of your volume settings. You just need to set them back to the way you like. No flashing necessary
Sent from my ICS i897 Captivate
It was okay, just wasn't for me. I've reset all my settings and whatnot, especially considering I flashed CM7 after uninstalling Llama, but still nothing. It won't vibrate for any alerts or when I plug it in like it used to.
I am hoping someone has dealt with either of the following problems, and come up with a way to effectively diagnose and fix either.
The phone - 1101 build; running AT&T Stock KK4; rooted via kernel swap method (using stock KK4 kernel after swap, i.e., do not have clockwork recovery); some AT&T bloatware frozen with TiBu, otherwise stock with root
Problem #1 - roughly once a day, the phone will freeze when in sleep mode; I have had this happen with both the slide to unlock and Exchange PIN lock screen up; when I hit power to wake the phone, the screen wakes up but is unresponsive and then the screen won't shot off again; live wallpaper is frozen in place, but if the phone was plugged in, the battery icon continues with the animation loop. And if the phone is not plugged in, battery power drops rapidly in this state.
The phone isn't completely dead, because if I connect/disconnect it via USB (set to debug mode) to my laptop, the computer recognizes the phone is connected, but it is dead enough that if I call the phone, it does not recognize the missed call. The only way I can restore the phone is a battery pull. Usually it takes several minutes for the phone to come back after this, acting like it would if I had flushed the dalvik cache or installed an update.zip from recovery.
Problem #2 -also roughly once a day, at random times the screen will wake up momentarily, then clear, and I will hear the AT&T boot up sound, after a short while, the phone will run through the media scanner and any other startup launches, acting as though it had been turned on, but the battery stats show continuous uptime throughout. I have had this happen when using the phone, including when on a phone call (and the call did not drop).
I have seen problem #2 on virtually all of the AT&T GB leaks, and it seems to get more frequent the more apps that are installed. I had not seen problem #1 until recently.
The phone is out of warranty, and owned by my employer. I am not due for a new phone from them until July. I've done more master clear/reflash stock cycles than I care to admit, tried replacing/testing for disk errors the external SD card, etc..., and am afraid of doing that and having the problems come up again.
Any thoughts on how to diagnose either of these problems?
Hmm... I don't really think there is an exact diagnosis for any of these issues. Some phones are just problematic like that. The only thing I can suggest is trying a different ROM or kernel, and that might help your stability.
I have the exact same problems. Hope someone comes up with a fix. The only help I can give you is that when the phone freezes, instead of pulling the battery, you can hold the vol up & power buttons for 10 seconds and the phone will restart. Easier than pulling your phone apart, especially if you have it in a case, like I do.
Sent from my SAMSUNG-SGH-I897 using Tapatalk
korockinout13 said:
Hmm... I don't really think there is an exact diagnosis for any of these issues. Some phones are just problematic like that. The only thing I can suggest is trying a different ROM or kernel, and that might help your stability.
Click to expand...
Click to collapse
So, the way I see it, unfortunately these problems could be a function of:
Bad hardware
Misbehaving app
ROM issue
Kernel issue
I tried pretty much every leaked AT&T GB ROM and had random reboots with all of them. Seems to track with the number of apps installed, but can't prove that. I have not tried any custom ROMs or kernels.
Since this is technically not my phone, I am trying to avoid doing anything that can't really be undone if I need to turn the phone back in at some point. And I need something that can be a daily driver for work calls and Exchange email, and rely heavily on tethering when I am on the road.
Anyone with ideas on what to test, or how to capture enough log information to figure out where the problem is, would be a big help. Otherwise, I am stuck riding this out until July when I can get a new phone from my employer.
Nothing you do can't be undone, it's just a simple Odin flash away.
Be sure to back up your efs folder before flashing too much
studacris said:
Nothing you do can't be undone, it's just a simple Odin flash away.
Be sure to back up your efs folder before flashing too much
Click to expand...
Click to collapse
I've used Odin with the various GB leaks; if I go further afield (heck, performance is dicey already, how many more problems could I have with one of the ICS alphas), is it still a straight shot back to stock KK4, or are there other steps to do first?
And before I go down that road, any suggestions on diagnostics (other than yet again pulling apps off of the Captivate to see if one of them is the culprit...?)
stoobie-doo said:
I've used Odin with the various GB leaks; if I go further afield (heck, performance is dicey already, how many more problems could I have with one of the ICS alphas), is it still a straight shot back to stock KK4, or are there other steps to do first?
And before I go down that road, any suggestions on diagnostics (other than yet again pulling apps off of the Captivate to see if one of them is the culprit...?)
Click to expand...
Click to collapse
You actually might have less problems on ICS. But it all depends. You can always get back to stock with one, bootloader-free, safe flash. Diagnostics wise, there isn't really much you can do besides removing apps. I would only worry about the ones that are constantly running in the background, as they could possibly be screwing with the phone while in sleep. I think it's unlikely that this sort of testing would actually help though. I still say try something different.
stoobie-doo said:
Anyone with ideas on what to test, or how to capture enough log information to figure out where the problem is, would be a big help. Otherwise, I am stuck riding this out until July when I can get a new phone from my employer.
Click to expand...
Click to collapse
I am having the same issues except in my case I have tried to recreate the conditions and check memory and I am close to maxing it out. Part of my problem is that I come from a Palm background and I have found that Android, or at least the Cappy, is not as responsive (I was really spoiled by Cards on my Pre) I was thinking that my Android noobness is causing me to push the phone too hard and locking it up. FWIW, you might want to check memory issues
Very screwy behavior on my Captivate. Hoping someone out there can help me diagnose this..
Captivate is running stock KK4; rooted via kernel swap method; some AT&T bloatware frozen in TiBu - no other image changes
The Captivate is struck on the swipe to unlock screen. I sync this phone to my company's Exchange server and have a PIN-lock policy enforced. I believe that it goes to the PIN at 15 minutes. The clock and swipe screen are showing a time less than 15 minutes after the last time I had used the phone; the screen was dark until I pressed power once, but now I can not make the screen go back to sleep. Plugging the phone into the computer does show the phone connected, and the Live Wallpaper is still running (i.e., it is not frozen in place, which I also see some times).
EDIT: After rebooting (vol-up and power does respond); it looks like something may have been up the same time as I was frozen with my phone signal - yellow instead of green; don't know if that was a coincidence or not
Any one have any ideas as to what may be going on here, and how I would remedy this?
Probably asking the obvious, but can you get into recovery or D/L mode to possibly reflash the rom?
jeeper11 said:
Probably asking the obvious, but can you get into recovery or D/L mode to possibly reflash the rom?
Click to expand...
Click to collapse
I can, and I can reboot, and have the phone work again for the next 24-36 hours before it freezes again.
I am hoping that someone has an idea of the root cause of this issue, bad flash or otherwise, to try to solve this once and for all. To be honest, I have had horrible experiences with GB on the Captivate, but since this is my work phone, paid for, and technically owned by my employer, I have been hesitant to stray too far from stock (heck, if AT&T's tethering manager could figure out that a corporate phone plan with tethering should be allowed to tether, I would have stayed fully stock).
I'm betting that it's bad behaved software, rather than a bad flash due to the unpredictable nature of this problem, but I am not sure of a way to capture logs in a consistent basis that would allow me to trap what actually goes wrong to solve this. GB seems to get progressively less stable the more apps are installed, but I don't know if that is the root cause, or just the increasing likelihood of installing something with an insidious bug. But short of stripping everything off and losing the advantage of having a phone with apps, I don't know how to solve this and the soft reboot issue that also came with the first GB leaks and never went away.
Sigh.
There could be just one rogue app causing it
I complained about this issue originally in the MavRom thread but was advised this isn’t a known issue with the ROM, so after more troubleshooting, here I am. This is the chain of events:
- Bought the Droid 3 unlocked so I could use it on Rogers
- Instantly flashed CM9, lived with the various issues hoping they’d be resolved soon
- They weren’t, so I started looking for a permanent GB rom. Tried MavRom
- Noticed a day or two later the following issue:
Wifi will just randomly encounter an error and turn off. It typically happens without me noticing, and then I’ll be at home and notice I’m on data when I should be on wi-fi. If I try to turn it on using the power widget it will briefly light up as though it’s trying to turn on, but eventually give up. If I try to turn it on through settings, where it normally would say “wifi is on” or “wifi is off”, it just says error. I used to reboot the phone to fix it, but just realized a few weeks ago that I just need to turn airplane mode on and off, then turn wifi back on.
This isn’t the worst thing in the world but it should not happen. There is also no pattern to it, or any apparent triggering event. It can happen half an hour after the last time, or it can go a whole day without happening. My phone is in essentially the same state all night while I am sleeping, so the same thing should happen every time. But sometimes I wake up and the error has occurred, other times it hasn’t.
So as I said, I complained in the MavRom thread, they insisted it wasn’t related to Maverick. So I flashed Eclipse to try it out. Right away I realized that this error was happening in Eclipse too. So, somewhere in all the clearing data and cache and flashing of ROMs, etc, I managed to wreck the wifi in a way that reflashing doesn’t appear to fix.
Realizing this, I tried to go all the way back to stock to see if that would work. I used the .906 to .890 patch (since it’s the only way to go back to .890 or at least mostly), then had to use quick unbrick to fix it when it wouldn’t start up. Everything was fine; it was a stock motobloat Droid 3 again. After a few hours of usage I was pretty convinced that the wifi error was gone.
So I installed Eclipse again. For most of the day everything seemed fine but the same problem reared its ugly head last night just like it used to. It sounds like I need to somehow update the part of the Gingerbread OS specifically related to wifi but I have no idea where to go from here. Has anyone else seen a problem like this before? Any troubleshooting advice?
seventieslord said:
I complained about this issue originally in the MavRom thread but was advised this isn’t a known issue with the ROM, so after more troubleshooting, here I am. This is the chain of events:
- Bought the Droid 3 unlocked so I could use it on Rogers
- Instantly flashed CM9, lived with the various issues hoping they’d be resolved soon
- They weren’t, so I started looking for a permanent GB rom. Tried MavRom
- Noticed a day or two later the following issue:
Wifi will just randomly encounter an error and turn off. It typically happens without me noticing, and then I’ll be at home and notice I’m on data when I should be on wi-fi. If I try to turn it on using the power widget it will briefly light up as though it’s trying to turn on, but eventually give up. If I try to turn it on through settings, where it normally would say “wifi is on” or “wifi is off”, it just says error. I used to reboot the phone to fix it, but just realized a few weeks ago that I just need to turn airplane mode on and off, then turn wifi back on.
This isn’t the worst thing in the world but it should not happen. There is also no pattern to it, or any apparent triggering event. It can happen half an hour after the last time, or it can go a whole day without happening. My phone is in essentially the same state all night while I am sleeping, so the same thing should happen every time. But sometimes I wake up and the error has occurred, other times it hasn’t.
So as I said, I complained in the MavRom thread, they insisted it wasn’t related to Maverick. So I flashed Eclipse to try it out. Right away I realized that this error was happening in Eclipse too. So, somewhere in all the clearing data and cache and flashing of ROMs, etc, I managed to wreck the wifi in a way that reflashing doesn’t appear to fix.
Realizing this, I tried to go all the way back to stock to see if that would work. I used the .906 to .890 patch (since it’s the only way to go back to .890 or at least mostly), then had to use quick unbrick to fix it when it wouldn’t start up. Everything was fine; it was a stock motobloat Droid 3 again. After a few hours of usage I was pretty convinced that the wifi error was gone.
So I installed Eclipse again. For most of the day everything seemed fine but the same problem reared its ugly head last night just like it used to. It sounds like I need to somehow update the part of the Gingerbread OS specifically related to wifi but I have no idea where to go from here. Has anyone else seen a problem like this before? Any troubleshooting advice?
Click to expand...
Click to collapse
I would sbf and stay on stock, if it reappears, bring it to verizon. Im afraid I've never heard of this problem before. Since it happened with 2 separate roms, it seems more like hardware. Otherwise the sbf should have fixed it.
Sent from my XT860 using xda premium
Odd. I know that this was a problem on most ICS roms. Haven't heard of it happening on a GB rom. This happens to me on Gummy 1.2. Same symptopms: wifi kills with no cause and no pattern. I toggle airplane and keep browsing as I only turn on wifi when I am actively using it.
Sent from my DROID3 using xda premium
So i've been experiencing this issue for months now. I've had the issue since i've gotten the phone but its the past few months that its really gotten bad. So before anyone jumps the gun, i've done quite a bit of research on this and cannot find anything worthwhile, more on that soon.
So as usual, i'll pickup my phone and press the power button or the home button to turn on the screen, but at completely random times the screen will not come on at all. Sometimes the capacitive buttons will light up (maybe 15-20% of the time), but not always.
In my searches I found the following solutions to this problem:
Get a new sim card
Dont use an SD card
Get a new battery
Check the leads on the battery and phone for cleanliness
Factory reset
Remove 1 app at a time and test until it stops happening
Dont freeze any apps
Restore stock firmware
Dont use SetCPU
Turn off animations
Get rid of the lock screen
Remove custom message from lock screen
Clear cache through Recovery
Dont restore data with Titanium Backup when restoring apps
Turn off WiFi and/or Bluetooth and/or GPS
Dont use GreenPower or Greenify
Avoid stock launcher
I have tried all of the above except for removing 1 app at a time (and those that dont apply). I'm deep into that one and only have a few apps left to try. This is something that happens at least once a day, but typically 3-5 times in a day. I used to think i could make it happen by pressing the power button to turn on the screen and immediately hit it again to turn it off. It would sometimes work but that doesnt trigger it anymore.
My phone used to be rooted, but being on AT&T there was no "normal" way to flash a good recovery like CWM or TWRP and install roms, you have to use some other thing which i dont use. So i've always had stock recovery, im fully updated to the newest stock rom that is out, update came OTA which was after i removed root and used odin to flash an older stock rom back. My wife's Note 3 also has the same issue and it has never been rooted, we have gone through all of the above and still it continues to happen.
Also on a side note, my phone was swapped out because of an issue it had 3 months after i purchased the phone. I was able to get a brand new one, not refurbished. The issue had occured once or twice before the swap and an incredibly frustrating amount of times since then.
Reading through most of the other threads, everyone seems to have to remove their battery and re-insert it to get back into their phone. The ones that dont have to do that have found that removing their SD Card, getting a new one, sending the phone in, or one of the other options have worked. However for me, nothing has worked.
Does anyone have any other ideas? Is this common on the Note 3 (I've had it since release)? 70% of the time i can hold the power button for a few seconds to try and bring up the power menu and it works, but not always.. I usually just have to wait up to a minute or two (never actually counted, i use my phone for that stuff...which.. isnt..working...)
I've had wake lock lag on a few android phones. Even iPhones.
I would highly recommend rooting it on att and flash a mod that reduces it on the note 3. I talked about it here.
http://forum.xda-developers.com/showthread.php?t=2628716
Rebooting the phone always helps.
wudien said:
I've had wake lock lag on a few android phones. Even iPhones.
I would highly recommend rooting it on att and flash a mod that reduces it on the note 3. I talked about it here.
http://forum.xda-developers.com/showthread.php?t=2628716
Rebooting the phone always helps.
Click to expand...
Click to collapse
Unfortunately I cannot root my phone. I have to have my company email on my phone, and for Android devices they use Air Watch. I tried for weeks to get it working while rooted, and even used Root Cloak or something like that (with Wanam Xposed) to hide root from specific apps. Air Watch was specifically tested to work with that app but it still for some reason didn't work (new version of Air Watch perhaps with no update to Root Cloak? Just my guess). I had to remove root, factory reset and re-flash stock from Odin (that was a dual purpose flash) to remove all traces of Root so I could use Air Watch for my company email/calendar/contacts/etc again, even after unrooting and using all the cleanup tools, triangle away, and everything, it still detected my phone as rooted...
However, I don't think that's really a viable solution to the problem, that's more of a band aid. Looking at that thread and looking around, it seems to work well but I still haven't found anyone with my same issue where they used it and it worked. I would like to narrow this down to what the issue is exactly, the root cause. I think its a problem with KitKat, or at least all of 4.4.x (not sure about 4.4.4 yet).