[Q] Exchange setup fails on completion - One (M7) Q&A, Help & Troubleshooting

Hi,
I would like to setup work mail on my phone, we have exchange 2010 and I'm using the stock mail app for HTC one. I know someone else in the company that also has a HTC one, and they are working fine using the same app. I have copied the settings and the exchange accounts look the same on the server.
ONce I enter the details, it will ask me for a certificate authenication. I accept this and continue to choose which folders I want synced. Mail, Contacts, Calanders etc. Once I've done this and finish the setup, it takes longer than usual to setup and after about 30 seconds replys "Failed to setup account. Please try again later".
This makes no sense as its already got the correct details and I'm connected to wifi.
Does anyone know what this might be? It should work because a colleague has the exact same setup and phone lol.
Any help would be great!
Andy

Related

Working IMAP on Windows Mobile 6.1?

IMAP doesn't seem to work in any of the WM6.1 ROMS. Anyone know how to work around this?
I'm having my mail account configured using IMAP and it works without problems (WM6.1 Lite). I also had it with 6.1 "full" and WM6.
Whenever I setup a new email address it doesn't give me the option to NOT automatically get settings from the server for Gmail.
To make it work with Gmail you have to not use the default settings. I had it working just fine with WM6. Any ideas?
Have a look here.
https://mail.google.com/support/bin/answer.py?answer=78886&topic=12920
With the wm6.1 versions floating around there is no "check box" - that's the problem.
To resolve, you need to enter in a bogus (or incomplete) domain name for your email address in order to "fool" it and stop the auto pop3 config. then you can choose imap and afterward go back and correct the domain.
Are you talking about for exchange or for just a normal Outlook Mobile email that I added? Whenever I add a new email address through Outlook it doesn't ask for a doman.
Can you explain in more detail maybe??
Edit: I tried the bogus domain thing and it didn't work. Hmmm, this is pretty crappy. Unless there's a fix I might have to to back to my old ROM, cause the main reason I have a Treo is for email :/.
I don't have wm6.1 anymore (the version I was using was not ready for primetime IMO). But when asked for your email address (the first step I believe), do not put @gmail.com, instead make it gmai.com (not the missing 'L') then proceed through inputing everything else correctly, at some point you'll be asked for the mailbox type (drop down of pop or imap). Choose IMAP and carry on to finish. then go back in and correct your email address. synch your mailbox...
Worked like a charm man, thanks a lot!

Hotmail Syncing

Sorry if this has been addressed already, but I thought it relevant so I'm posting it here. I've always used just my GMail account with the native app and it's worked fine so I never really bothered with my Hotmail account since it's only POP mail and I feel that having it poll my Inbox every 15mins drains the battery heavily. But I read this morning that they've just started rolling out the new Windows Live Hotmail Wave 4 today, which includes Exchange ActiveSync support for Push email and Account syncing for Calendar and Contacts.
As it's being rolled out in clusters, my account hasn't been upgraded yet. But I decided to try to set up my account to Push anyways and it seems like it's working fine.
If you want to do the same in the Stock Email App, Add a New Account. Then input your Email Address and Password then hit the Manual Setup button and Select Microsoft Exchange ActiveSync and use these settings:
Domain\Username: \username@hotmail.com
Password: password
Server: m.hotmail.com
Use Secure Connection (SSL): Yes
Accept all SSL Certificates: No
hit Next, then make sure the Email Check Frequency is set to Automatic (Push) and then just set your other sync options. (I've only synced mail since my contacts and calendar are synced with GMail).
I'm sure some things will change when my account actually gets the upgrade, but for now, it's basically all I need.
Full Disclosure: I'm on 2.2 and using the stock Email App for this. I don't know how this will impact 2.1 or if you're using K9 or Touchdown, etc. so feel free to post you results.
Just tried your settings with the 2.1 email app and it's no go.
Just tested...
...and it works! Running 2.2 (FRF50).
Even though I rarely use it and that it's mostly used for pretty useless mail it's still nice that it works, finally.
prettyboy85712 said:
Just tried your settings with the 2.1 email app and it's no go.
Click to expand...
Click to collapse
Using stock 2.1 update 1, it works except there's no calendar option(should only available in 2.2), but the server is not very stable, need a few more retry to connect
Must be why it failed then.
2.2 you can add with out having to change any settings.
Do you know the setting to use in any other apps? The stock mail app doesnt allow showing html pictures, so i'd prefer to use k-9 or touchdown...
THANKS!!
theletterj said:
Sorry if this has been addressed already, but I thought it relevant so I'm posting it here. I've always used just my GMail account with the native app and it's worked fine so I never really bothered with my Hotmail account since it's only POP mail and I feel that having it poll my Inbox every 15mins drains the battery heavily. But I read this morning that they've just started rolling out the new Windows Live Hotmail Wave 4 today, which includes Exchange ActiveSync support for Push email and Account syncing for Calendar and Contacts.
As it's being rolled out in clusters, my account hasn't been upgraded yet. But I decided to try to set up my account to Push anyways and it seems like it's working fine.
If you want to do the same in the Stock Email App, Add a New Account. Then input your Email Address and Password then hit the Manual Setup button and Select Microsoft Exchange ActiveSync and use these settings:
Domain\Username: \username(at)hotmail(.dot)com
Password: password
Server: m(.dot)hotmail(.dot)com
Use Secure Connection (SSL): Yes
Accept all SSL Certificates: No
hit Next, then make sure the Email Check Frequency is set to Automatic (Push) and then just set your other sync options. (I've only synced mail since my contacts and calendar are synced with GMail).
I'm sure some things will change when my account actually gets the upgrade, but for now, it's basically all I need.
Full Disclosure: I'm on 2.2 and using the stock Email App for this. I don't know how this will impact 2.1 or if you're using K9 or Touchdown, etc. so feel free to post you results.
Click to expand...
Click to collapse
Worked for me on 2.1 email app. Now, how do I get a widget to show me the unread count?
Finally MS do something useful to their antiquated service!
Tried it, but doesn't work (yet)
Do you get an e-mail when your account is upgraded?
Guess that is cool if it works, but you can only have 1 Exchange Activesync account on any device...that includes iPhone, WinMo etc...
Has this stopped working for anyone? I'm just getting 'unable to connect to server' now.
Same here, getting the "Unable to open connection to server."-message now.
The wierd thing is that yesterday I got the little yellow bar up top in Hotmail telling me to restart the browser to try the new version (which is what actually got me to try this) but nothing really changed, rollback?
Rusty! said:
Has this stopped working for anyone? I'm just getting 'unable to connect to server' now.
Click to expand...
Click to collapse
Can confirm this
techlogik said:
Guess that is cool if it works, but you can only have 1 Exchange Activesync account on any device...that includes iPhone, WinMo etc...
Click to expand...
Click to collapse
Technically true, but two Push accounts can be accomplished on both Android & WinMo(windows live + exchange)
For us with X10's who are stuck with version 1.6 of Android,
What are the settings to get this working in K9? Has anyone successfully got it working with that mail prog?
Thanks!
Still not working here. Go Microsoft
Small update:
My Hotmail account was upgraded to Wave 4 this morning... Hotmail via Exchange? Still no go. It worked for about an hour back on 17th June, and nothing since.
Well it's all working again now
so its real push service?
if yes i need try this
i wa susing SEVEN but lack of html =(
Yes, it's proper push.

[Q] Help with Yahoo email please?

I have just rooted my phone to Gingerbread, and I just LOVE it. I was able to set up the gmail accounts easily, so I have two separate gmail "labels" on my phone, each one for a different gmail account. I still cannot get the message count to show up on my notification bar, however, but that's not the reason for this post.
I am trying to do the same thing for my yahoo accounts (I have two of them). Yes, I can download the yahoo widget/app and that puts yahoo pretty much live on my phone - but I'm not looking for that. I'm looking for the shortcuts, like Gmail, so I can click on them and it takes me to a brief list of emails etc. I don't want to have full access to yahoo on my phone, but just the shortcuts.
When I try to set it up, this is what I do:
1) put a shortcut to the Email icon on my screen and name it.
2) When I try to configure it, I put my yahoo user name (xxx at yahoo.com) in and password
3) the message that comes up is "Mailbox access is not supported for some times of yahoo mail accounts" etc. I click on OK
4) it tells me setup could not finish as there is an incorrect username or password. I am 10000% certain I enter the correct name and password.
5) if I try a different yahoo email account, I get the same error message, plus (530 Access Denied: need SMTP privileges to access this server).
I used to have yahoo email shortcuts on my phone before I rooted - and they were great. I had two icons, and the message count showed up in my notification bar. When I rooted first (to I guess AOSP 9.9.2, before gingerbread), I could get the yahoo mail icons to work, no problem. I was not able to add an account in the "accounts and sync" - that only offers me "google" or "corporate" (which I guess is exchange). It's only with gingerbread i am having this problem.
I am VERY basic when it comes to using the phone, so if anyone responds, please pretend I'm about four years old, so please explain in basic language what I need to do. Anything complicated, and I might not follow (sorry). Still a newbie.
Thank you everyone.
This has been a problem for me on some roms too. Including aospCMod, some will let you set up a yahoo account and others will not. I first noticed this when I switched from cm6 to aospmod awhile back. Cm6 would let me sign in to a yahoo account but aosp would not. Then about 2 updates later on aospmod, I could all of a sudden sign in.
So this leads me to believe its an internal setting that the dev can modify to fix this. What it is idk, and when it'll come for or gingerbread roms idk, but take comfort in knowing your not the only one who has come across this.
Its kind of weird really, hopefully someone else knows why this happens out how to fix it.
Sent from my HTC Hero CDMA using XDA App
Try using K9 mail, it is free in the market and much better than Yahoo mail app. I am sure you will be able to get emails and such, but not sure how much it will help with the other widget type problems.
chewedpup said:
I have just rooted my phone to Gingerbread, and I just LOVE it. I was able to set up the gmail accounts easily, so I have two separate gmail "labels" on my phone, each one for a different gmail account. I still cannot get the message count to show up on my notification bar, however, but that's not the reason for this post.
I am trying to do the same thing for my yahoo accounts (I have two of them). Yes, I can download the yahoo widget/app and that puts yahoo pretty much live on my phone - but I'm not looking for that. I'm looking for the shortcuts, like Gmail, so I can click on them and it takes me to a brief list of emails etc. I don't want to have full access to yahoo on my phone, but just the shortcuts.
When I try to set it up, this is what I do:
1) put a shortcut to the Email icon on my screen and name it.
2) When I try to configure it, I put my yahoo user name (xxx at yahoo.com) in and password
3) the message that comes up is "Mailbox access is not supported for some times of yahoo mail accounts" etc. I click on OK
4) it tells me setup could not finish as there is an incorrect username or password. I am 10000% certain I enter the correct name and password.
5) if I try a different yahoo email account, I get the same error message, plus (530 Access Denied: need SMTP privileges to access this server).
I used to have yahoo email shortcuts on my phone before I rooted - and they were great. I had two icons, and the message count showed up in my notification bar. When I rooted first (to I guess AOSP 9.9.2, before gingerbread), I could get the yahoo mail icons to work, no problem. I was not able to add an account in the "accounts and sync" - that only offers me "google" or "corporate" (which I guess is exchange). It's only with gingerbread i am having this problem.
I am VERY basic when it comes to using the phone, so if anyone responds, please pretend I'm about four years old, so please explain in basic language what I need to do. Anything complicated, and I might not follow (sorry). Still a newbie.
Thank you everyone.
Click to expand...
Click to collapse
Are you setting up manually or automatically. I've always had better luck setting up manually. If so you have to make servers say:
Smtp.mail.yahoo.com
IMAP..mail.yahoo.com
Sent from my HERO200 using XDA App
aqualls said:
Are you setting up manually or automatically. I've always had better luck setting up manually. If so you have to make servers say:
Smtp.mail.yahoo.com
IMAP..mail.yahoo.com
Sent from my HERO200 using XDA App
Click to expand...
Click to collapse
Finally - this worked doing it manually with these settings! Thanks!!
Unbelievable!!! Yes! It worked!
thank you thank you thank you THANK YOU!!!!!
did this manually and it worked like a charm! Thank you - hope it's OK if I go and post this on the android forum - a few people are having the same issues there. THANK YOU!
I tried this manually and it didn't work. Said it couldn't conner to the server.
Does the port need to be changed?
I must be doing something wrong if others are getting it to work.
edit: it tells me unable to open connection to server
Sent from my HTC Hero CDMA using XDA App
My port says 143 but turn security is off if I remember. I will check when I get home from the second job.
Sent from my HERO200 using XDA App
MrDowntown12 said:
I tried this manually and it didn't work. Said it couldn't conner to the server.
Does the port need to be changed?
I must be doing something wrong if others are getting it to work.
edit: it tells me unable to open connection to server
Sent from my HTC Hero CDMA using XDA App
Click to expand...
Click to collapse
Make sure you make it an imap account, security set to none, port should change to 143. If that doesn't get it let me know. Try auto setup too. I just deleted mine and started over and it took that way.
Sent from my HERO200 using XDA App
Just bear in mind I'm not on GB. Tried it and don't care for it. Sense has everything I need with half the apps to dl so it could be the build you're running.
Sent from my HERO200 using XDA App
Yahoo doesn't work any more :-(
Strange. yesterday, I set it up and it worked like a charm - IMAP and smtp, changed the server settings (did it all manually) - worked very well yesterday and today was working just fine. Hadn't checked my emails for a few hours though - just tried - and it tells now incorrect user name or password. I deleted it and tried to add the yahoo account again - first it tells me unable to open connection to server. Tried again (making sure all settings were correct) and it just says incorrect username or password.
Under IMAP server I have imap.mail.yahoo.com, port 143, security type none - exactly like I had it yesterday and this morning, and it doesn't work. incorrect username or password.
I haven't changed a THING with my phone - not a single thing - or downloaded any new apps - so I'm mystified. Thoughts anyone?
Thank you
chewedpup said:
Strange. yesterday, I set it up and it worked like a charm - IMAP and smtp, changed the server settings (did it all manually) - worked very well yesterday and today was working just fine. Hadn't checked my emails for a few hours though - just tried - and it tells now incorrect user name or password. I deleted it and tried to add the yahoo account again - first it tells me unable to open connection to server. Tried again (making sure all settings were correct) and it just says incorrect username or password.
Under IMAP server I have imap.mail.yahoo.com, port 143, security type none - exactly like I had it yesterday and this morning, and it doesn't work. incorrect username or password.
I haven't changed a THING with my phone - not a single thing - or downloaded any new apps - so I'm mystified. Thoughts anyone?
Thank you
Click to expand...
Click to collapse
Mine did the same last night after a nand restore. I deleted account and did auto setup and that worked. Try that and manual again. Must have been a glitch
Sent from my HERO200 using XDA App
Yahoo email problem - resolution below
Thanks again to xda developers (a different thread) - this is the set up if you want a link to your yahoo mail on your phone: The previous one stopped working - here is the resolution. THANK YOU EVERYONE.
http://forum.xda-developers.com/showpost.php?p=11578143&postcount=7754
This method is no longer working... says "setup could not finish, Username or password incorrect. ()"
Edit, found out the port changed...
# Incoming Server - imap.mail.yahoo.com
# Outgoing Server - smtp.mail.yahoo.com
# Incoming Port - 993 (requires SSL)
# Outgoing Port - 465 (requires SSL)
chewedpup said:
Thanks again to xda developers (a different thread) - this is the set up if you want a link to your yahoo mail on your phone: The previous one stopped working - here is the resolution. THANK YOU EVERYONE.
http://forum.xda-developers.com/showpost.php?p=11578143&postcount=7754
This method is no longer working... says "setup could not finish, Username or password incorrect. ()"
Edit, found out the port changed...
# Incoming Server - imap.mail.yahoo.com
# Outgoing Server - smtp.mail.yahoo.com
# Incoming Port - 993 (requires SSL)
# Outgoing Port - 465 (requires SSL)
Click to expand...
Click to collapse
I was just gonna say the same thing.
I finally got mine working when I saw this post in the gingerbread thread also.
Sorry. Like I said, my phone doesn't like GB so I didn't realize it used different ports. This setup works on froyo and stock.
Sent from my HERO200 using XDA App

[Q] Deleted mail is delivered again, stock mail

Hi,
When I delete a mail in the stock mail app, it is delivered again from my ISP a few minutes later.
Anyone knows about some "secret" settings, I can't find any in the app that solve this problem.
Or recommend another app?
Thanks in advance!
Ruben
I'm having the same problem.
Changed from IMAP to POP just to solve the problem for now.
Sadly not the solution but i works better now.
setup email with exchange server active sync, b'coz pop i think not provide push service, you hav to set check mail frequency.
Dsable auto sync off in acc
Go to Email - entre gmail credential - select manual setup - select exchange active sync - keep user ID n PW as it is n add m.google.com in server field, finish setup with rest of as per your desire
dr.ketan, I don't think exchange activesync is an option here, it's not gmail.
I'm having the same issue. I think it sometimes (rarely) works. What's worse, is that it marks the mail read. I did not have this issue with the mail app on my htc desire hd.
There are various bugs open at code.google.com (I can't link as I'm new), but the comments are a huge mess and I didn't ever figure it out. I tried K9 mail briefly but wasn't very impressed either. Let us know if you can get this fixed
Another gud push mail is seven, now a days disappeared from market. But earlier i hav attached smwhr in xda, search seven 7.54 really it was nice.
my old streak 2.2.2 with stock email app use to do this. Not a clue why.
Sometimes I would get the same email 3-4 times in a row. Maybe it is something to do with Android itself?
Many thanks for your reply!
I'm glad?, that it not was just me, because I spent a lot of time to find an answer. It works fine on my old Desire.
Ruben
Same for me it worked perfectly on tho HTC Desire but not on the Galaxy Note. Quite strange I think.

[Q] Exchange Email Device ID Change

Hello,
I am hoping someone can help me out. I have my work email setup on my phone using their webmail address. If I use the standard address, i am required to have Maas360 installed, which is not an option with me being rooted. Anyways, if I have the email program I use, which is either Nine or Mail Wise, setup for ActiveSync, my business server will catch it and block me. So, I have to setup the email app to scan for new emails every X minutes.
The problem I am running into, is I did not know that I had to have ActiveSync turned off, so now my device is banned when using Nine mail. So, I tried the same with Mail Wise, and got banned again. Now, on my third app, AquaMail, I have realized the problem, and its working great. However, I would prefer to use Nine mail. When trying to go back into Nine and recreate my account, i get an error that my device is blocked. I get the same error on Mail Wise. Both list a different Device ID. NineXXXXXXX and MailWiseXXXXXXXX. Is there a way to change this ID? I tried creating a new ID in Titanium Backup and that didn't change the IDs in the mail apps.
Thanks to anyone who can help!

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