Messaging app(s) not opening - Sprint HTC One (M7)

So as the title says, I am having an issue since the update. I was using the Handsent app and was running the previous version just fine. I upgraded and that worked fine. I then got the OTA update and now handsent's main app was not opening. I figured I would just use the HTC one and be fine, nope, it did the same thing. I uninstalled handsent, reinstalled, nope. I cleared the HTC messaging app cache and it would still not open. Any thoughts or suggestions? I really don't want to have to hard reset and reinstall everything, but if I have to, I have to. Thanks!

Did you clear the handsent cache, data and default before uninstalling it? If not, reinstall it and delete those things before uninstalling. See if that fixes your regular text message app
Sent from my HTCONE using xda app-developers app

MSGaldenzi said:
So as the title says, I am having an issue since the update. I was using the Handsent app and was running the previous version just fine. I upgraded and that worked fine. I then got the OTA update and now handsent's main app was not opening. I figured I would just use the HTC one and be fine, nope, it did the same thing. I uninstalled handsent, reinstalled, nope. I cleared the HTC messaging app cache and it would still not open. Any thoughts or suggestions? I really don't want to have to hard reset and reinstall everything, but if I have to, I have to. Thanks!
Click to expand...
Click to collapse
delete the cache with titanium backup.in the stock messages app(.and data)

Well you should just be able to goto settings, all apps and look for messanger and delete it from there. Reinstall handsent and go into it through settings as well and clear its cache, data and clear as default and then uninstall. I'd start with handsent first and then after uninstalling it, try opening your stock message app
Sent from my HTCONE using xda app-developers app

HermanV0929 said:
Did you clear the handsent cache, data and default before uninstalling it? If not, reinstall it and delete those things before uninstalling. See if that fixes your regular text message app
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Just tried this again to make sure I did it right... nope, no dice.
As for the above post, I am not rooted, so no Ti backup. Maybe now is the time to root though...

MSGaldenzi said:
Just tried this again to make sure I did it right... nope, no dice.
As for the above post, I am not rooted, so no Ti backup. Maybe now is the time to root though...
Click to expand...
Click to collapse
Did you happen to receive a text message advertising Microsoft Office? From a @pm.so number.
Sent from my HTCONE using xda premium

intrlude said:
Did you happen to receive a text message advertising Microsoft Office? From a @pm.so number.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
Actually, I think I may have. I tend to get those add types of messages every so often. I didn't follow any link though.

I take it you've tried restarting your phone to see if that fixes it or holding power down until it reboots? Simulated battery pull
Sent from my HTCONE using xda app-developers app

MSGaldenzi said:
Actually, I think I may have. I tend to get those add types of messages every so often. I didn't follow any link though.
Click to expand...
Click to collapse
Try what you already have, but in this fashion. Uninstall any messaging apps you have then the following.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
make sure Fastboot is unchecked. Under battery settings.
go to apps management, choose messages under all tab.
clear the cache, you'll lose all texts
force stop the app
Power the phone down, right after force stopping the app(give it a minute to fully power down), then press and hold Vol Down + Power (this will get you to the bootloader screen, white screen). At this screen you'll scroll down (using Vol Down) to recovery, it should take you to a black screen with a red triangle (press Vol Up if only a black screen is seen). Here (at red tringle) press and hold Vol Up + Power, your haptic buttons should flash, release the buttons. In the recovery screen you'll scroll down to "wipe cache", select with Power button. Reboot will be highlighted, press Power button. Check messaging app again. Hope this made sense.
Sent from my HTCONE using xda premium

intrlude said:
Try what you already have, but in this fashion. Uninstall any messaging apps you have then the following.
View attachment 2156625 make sure Fastboot is unchecked. Under battery settings.
View attachment 2156626 go to apps management, choose messages under all tab.
View attachment 2156627 clear the cache, you'll lose all texts
View attachment 2156628 force stop the app
Power the phone down, right after force stopping the app(give it a minute to fully power down), then press and hold Vol Down + Power (this will get you to the bootloader screen, white screen). At this screen you'll scroll down (using Vol Down) to recovery, it should take you to a black screen with a red triangle (press Vol Up if only a black screen is seen). Here (at red tringle) press and hold Vol Up + Power, your haptic buttons should flash, release the buttons. In the recovery screen you'll scroll down to "wipe cache", select with Power button. Reboot will be highlighted, press Power button. Check messaging app again. Hope this made sense.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
Followed your steps and did everything you suggested, no dice. I open the app and it still force-closes upon opening. I can't get to the settings in the app, i just get the "messaging app not responding" error message.

I just remembered that I had the beta version of facebook? Could it be acting up with that... like wanting to get my texts through that? I didn't select to have FB take my texts though, so I really doubt it... just another thought.

Try just force stopping the app, pressing home, opening the app, pressing menu, delete thread/s and choose whatever is out of place (@pm.sp).
My brother got this so called "malicious" text and was able to get rid of it. Did it on an EVO 4G today, he's a technician for Sprint.
Sent from my HTCONE using xda premium

intrlude said:
Try just force stopping the app, pressing home, opening the app, pressing menu, delete thread/s and choose whatever is out of place (@pm.sp).
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
I can't even get to settings within the app.

MSGaldenzi said:
I can't even get to settings within the app.
Click to expand...
Click to collapse
One last thing.
Settings/Apps/Messages
Are you able to press clear data, on your phone?
Sent from my HTCONE using xda premium

intrlude said:
One last thing.
Settings/Apps/Messages
Are you able to press clear data, on your phone?
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
Nope, the button is not available. Its really weird that it bugs out, is there any way to reinstall the stock messaging app without a hard reset?

You would have to have the .apk file for the messaging app.
http://db.tt/DTYcmlaV
Not sure if this will work.
Sent from my HTCONE using xda premium

intrlude said:
You would have to have the .apk file for the messaging app.
http://db.tt/DTYcmlaV
Not sure if this will work.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
Tried to install it hoping it would install over my current one and it would not allow me to. Good thing I am not a teenager and don't "need" my texting... I am holding out for hope there is some sort of fix. Thanks for all of the help so far.

MSGaldenzi said:
Tried to install it hoping it would install over my current one and it would not allow me to. Good thing I am not a teenager and don't "need" my texting... I am holding out for hope there is some sort of fix. Thanks for all of the help so far.
Click to expand...
Click to collapse
Gave an error? Is "Unknown Sources" unchecked in Security settings (needs to be checked).
Sent from my HTCONE using xda premium

intrlude said:
Gave an error? Is "Unknown Sources" unchecked in Security settings (needs to be checked).
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
Yup, have it selected. I think its just not able to over write the stock app... same difference as trying to remove stock apps. Unless rooted, I dont think you can. (not sure on this)
I also noticed that when I unlock it, it says "processing" sometimes. Not sure if this is related.

MSGaldenzi said:
Yup, have it selected. I think its just not able to over write the stock app... same difference as trying to remove stock apps. Unless rooted, I dont think you can. (not sure on this)
I also noticed that when I unlock it, it says "processing" sometimes. Not sure if this is related.
Click to expand...
Click to collapse
Could be related. Periodically, try going to the app, after rebooting the phone. Maybe before it settles you'll be able to access the menu to delete threads. Hadn't run into a One with the issue. If one comes in, will try to isolate.
Sent from my HTCONE using xda premium
---------- Post added at 01:58 AM ---------- Previous post was at 01:46 AM ----------
One last thing to try.
https://play.google.com/store/apps/details?id=com.riteshsahu.SMSBackupRestore
This app has a choice to delete messages currently on the phone.
Sent from my HTCONE using xda premium

Related

Camera closes with error

I just tryed to do a video off my phone and it said error force close. So i restarted the phone and i tryed again and the same thing happened when i tryed to do a pana view shot and the dame happened. Is there a update or a new program i can use?? The phone is rooted, and havent really done anything with it in the 2weeks ive had it but put ring tones and misic on it via a external sd card. I just couldent find any thing that would help me odf google or the forum search.
Sent from my SAMSUNG-SGH-I897 using XDA App
Before you search for a new camera app have you cleared out your camera cache and tried the camera again?
Do the following:
Phone menu button > Settings > Applications > Manage applications > All
Scroll to Camera (or whatever the name of the camera app you're using) and click on it
Click on the "Clear cache" button and since you said you haven't done much with it, if you want, click on the "Clear data" though clearing data shouldn't be necessary at this point.
Its tha stock camera app that option was not there
Sent from my SAMSUNG-SGH-I897 using XDA App
You mean it was greyed out? All apps will have the same options so it'll be there, just probably not available which is also rather odd, imo. When you look at it in the "All" list, what number do you see under the Camera listing? While you're at it, what number do you see under "Camera Firmware"?
Sent using XDA app on a modified ROM
I cant get to it. I tryed the firm ware up grade and it wouldent do cause it force closes. Idk what to do wish i could find the stock files for it and copy over them and see if that would work...
Sent from my SAMSUNG-SGH-I897 using XDA App

New Update is here! Here is how to force pull an OTA update

go to settings, more, application manager, all, and clear data, then stop services for google services framework....then go into system update and update samsung software...... you may have to do that up to 10x with a few restarts in between
also you need to at least have 35% battery
works everytime for me!
if you notice after you clear data and go to system update, it shows that it last checked i 1969......this somehow resets the que and puts you in front of the line
Although this update fixed my red hues during black backgrounds, it added the purple blur/smearing thing when scrolling though quickly...at least we know its a software problem and not hardware
Ok...
I'm going to put this here as I did in the 2 other ota threads.. would someone please grab a log of the link (or grab the download prior to try to install) if they are getting propmted so we can get this to look at?
A bunch of people talking about it, no one trying to get it?
Not sure how. I would be happy to grab the download and get it to someone.
Sent from my SPH-L720 using xda app-developers app
animal7296 said:
Not sure how. I would be happy to grab the download and get it to someone.
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Depends on how people are getting the prompt.. Within the other thread, one of the three anyway, there was this post by a rooted user that had the fail..
This would be ideal because it should have been sitting in /cache (as we've seen on other devices) and it could simply have been pulled.
The only other option (and it will probably not be successful without root but worth a try) would be getting a logcat (running log during process), then forcing the prompt by clearing framework in hopes of catching the download link when the prompt arrives and tapping it. Pull log, inpect it for link and go and get it manually.
eyecon82 said:
go to settings, more, application manager, all, and clear data, then stop services for google services framework....then go into system update and update samsung software...... you may have to do that up to 10x with a few restarts in between
also you need to at least have 35% battery
works everytime for me!
if you notice after you clear data and go to system update, it shows that it last checked i 1969......this somehow resets the que and puts you in front of the line
Although this update fixed my red hues during black backgrounds, it added the purple blur/smearing thing when scrolling though quickly...at least we know its a software problem and not hardware
Click to expand...
Click to collapse
By clearing all data in 'Google Services Framework' will this delete any of your contacts, settings, etc.?
Update zip posted here http://forum.xda-developers.com/showthread.php?t=2269426
eyecon82 said:
go to settings, more, application manager, all, and clear data, then stop services for google services framework....then go into system update and update samsung software...... you may have to do that up to 10x with a few restarts in between
also you need to at least have 35% battery
works everytime for me!
if you notice after you clear data and go to system update, it shows that it last checked i 1969......this somehow resets the que and puts you in front of the line
Although this update fixed my red hues during black backgrounds, it added the purple blur/smearing thing when scrolling though quickly...at least we know its a software problem and not hardware
Click to expand...
Click to collapse
This used to work for my Galaxy Note 2 but doesnt seem to work for my S4. After doing it, The update doesnt go back to 1969 like my Note 2 used to......Strange....
KnappyRootz said:
By clearing all data in 'Google Services Framework' will this delete any of your contacts, settings, etc.?
Click to expand...
Click to collapse
nope...won't mess with anything....you may need to say yes to a few google permission prompts like accessing your location, etc...but nothing gets erased and no other changes
MrTonyToca said:
This used to work for my Galaxy Note 2 but doesnt seem to work for my S4. After doing it, The update doesnt go back to 1969 like my Note 2 used to......Strange....
Click to expand...
Click to collapse
yea that is weird...it works on mine..are you clearing data, then doing a force stop in order?
MrTonyToca said:
This used to work for my Galaxy Note 2 but doesnt seem to work for my S4. After doing it, The update doesnt go back to 1969 like my Note 2 used to......Strange....
Click to expand...
Click to collapse
Hmmm...it didn't seem to reset my date either...very strange.
KnappyRootz said:
Hmmm...it didn't seem to reset my date either...very strange.
Click to expand...
Click to collapse
do you guys have developer options enabled?
eyecon82 said:
do you guys have developer options enabled?
Click to expand...
Click to collapse
I do, should I turn that off first?
---------- Post added at 09:43 AM ---------- Previous post was at 09:34 AM ----------
KnappyRootz said:
I do, should I turn that off first?
Click to expand...
Click to collapse
As soon as I turned off developer options, cleared framework data and forced closed it worked. Thank you!
Do we still yet to have a change log? Hoping for some speed improvements, if even small!
Just got a notification system update downloaded, click to install. Am rooted right now if it makes a difference. Have not actually done it though
Sent from my SPH-L720 using Tapatalk 2
xchampx13 said:
Just got a notification system update downloaded, click to install. Am rooted right now if it makes a difference. Have not actually done it though
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
You'll lose root. It will install if u still have stock recovery.
Sent from my SPH-L900 using xda premium
This worked for me. Thanks!!
Sent from my SPH-L720 using xda premium
Another possible method of grabbing files on a non rooted phone is airdroid app. Connect with PC, choose files folder. By default it will go to the SD card but you can back up and get to the phone's system files after a warning screen. If the theory works, just start poking around the file system until you find the update and download it to the computer. You can't edit anything with airdroid but you can grab files at least if you're not rooted. I've never tried this but did see it show the phone's internal files when trying to get to external storage when the default go to folder was internal storage.
Got my update, turned off dev mode, force stopped google services framework, and cleared data.
So much smoother
Sent from my Galaxy S4
I thought the only change was the kernel lock?
Sent from my SPH-L720 using xda premium
SAShady said:
I thought the only change was the kernel lock?
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
They did a lot more to display settings.
what is the new version now
Sent from my SPH-L720 using xda premium
eyecon82 said:
go to settings, more, application manager, all, and clear data, then stop services for google services framework....then go into system update and update samsung software...... you may have to do that up to 10x with a few restarts in between
also you need to at least have 35% battery
works everytime for me!
if you notice after you clear data and go to system update, it shows that it last checked i 1969......this somehow resets the que and puts you in front of the line
Although this update fixed my red hues during black backgrounds, it added the purple blur/smearing thing when scrolling though quickly...at least we know its a software problem and not hardware
Click to expand...
Click to collapse
Great to hear about the black levels. I was about to drive to Best Buy to return the phone right now.
Sent from my SPH-L720 using Tapatalk 2

"Unfortunately Moble Market Has Stopped"

What the heck, I am so sick of this disrupting me 4 times a day!
Do I have this because I used moborobo to transfer my stuff?
No one else but me is dealing with this, 4-5 times per day? No one else?
XiphoneUzer said:
No one else but me is dealing with this, 4-5 times per day? No one else?
Click to expand...
Click to collapse
Apparently so!
I'm not sure how to help but let me try.
What's the phone doing when you get these errors?
Have you changed the dpi to the app or your phone?
Do you have a logcat file of when this event occurs?
Some things you can try are wiping data and cache of the app. Try removing your account off your device, and re adding your account again. This cleared up some errors for me before.
440bro said:
Apparently so!
I'm not sure how to help but let me try.
What's the phone doing when you get these errors?
Have you changed the dpi to the app or your phone?
Do you have a logcat file of when this event occurs?
Some things you can try are wiping data and cache of the app. Try removing your account off your device, and re adding your account again. This cleared up some errors for me before.
Click to expand...
Click to collapse
What IS mobomarket?
Did it come stock on my phone or was it synched from my pc after I downloaded moborobo to transfer my data?
It didn't come with the phone. It's a third party app. Feel free to remove it.
440bro said:
It didn't come with the phone. It's a third party app. Feel free to remove it.
Click to expand...
Click to collapse
Thanks,
How do I stop "auto-synching" and/or "auto updating" ....... I wanna know beforehand what the heck is getting installed on my flipping phone?!?!
Open the settings menu in the play store
Sent from my SAMSUNG-SM-N900A using xda app-developers app
crxlvr said:
Open the settings menu in the play store
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Click to expand...
Click to collapse
Thanks,
That takes care of auto updating, what about auto synching? (I didn't "update" any of the mobo stuff, it was synched)
Goto system settings then accounts and sync
Sent from my SAMSUNG-SM-N900A using xda app-developers app

[Q] Why does tapping the Share button take me to the Bluetooth menu?

In any app with a Share button, for example, YouTube, when I press the button to, maybe, share the link in a text message, I instead get taken to the bluetooth menu. If the bluetooth is off when I press the button, I get a pop-up to turn bluetooth on first. In Titanium Backup, I froze the Bluetooth Share app, and the Share button worked fine, but completely disabled bluetooth functionality, so I unfroze it. What's going on?
bengadget said:
In any app with a Share button, for example, YouTube, when I press the button to, maybe, share the link in a text message, I instead get taken to the bluetooth menu. If the bluetooth is off when I press the button, I get a pop-up to turn bluetooth on first. In Titanium Backup, I froze the Bluetooth Share app, and the Share button worked fine, but completely disabled bluetooth functionality, so I unfroze it. What's going on?
Click to expand...
Click to collapse
Are you hitting the button that looks like an open triangle pointing to the left? That should bring up a popup menu with your sharing options.
If that doesn't work, are there any other apps/services that you've frozen? Try unfreezing them and see if that brings the menu back.
Edit: just noticed you said it worked fine when you froze Bluetooth share app. Try going into the properties for that app and clear the details for it.
Sent from my XT1053 using xda premium
chrstndsgnr said:
Are you hitting the button that looks like an open triangle pointing to the left? That should bring up a popup menu with your sharing options.
If that doesn't work, are there any other apps/services that you've frozen? Try unfreezing them and see if that brings the menu back.
Edit: just noticed you said it worked fine when you froze Bluetooth share app. Try going into the properties for that app and clear the details for it.
Sent from my XT1053 using xda premium
Click to expand...
Click to collapse
Just cleared the data and cache. Same issue. It's weird, I've never heard of this problem before and couldn't find anything through Google.
Go to Settings, then apps. In the 3 dots button, select to redefine preferences or something like that.
Enviado de meu XT1058 usando Tapatalk

[Q] Android notification not working / not showing up in status bar(

I'm using 2014 Moto X on Verizon Wireless with latest Google Android 5.0, everything was working well and all of the sudden I noticed that I'm not getting all notifications as I use to anymore... for example, I'm not getting notifications when I get email to Gmail or text to Goolge Voice and etc. Rebooting my phone that did not solve anything(
Any ideas?
a1exus said:
I'm using 2014 Moto X on Verizon Wireless with latest Google Android 5.0, everything was working well and all of the sudden I noticed that I'm not getting all notifications as I use to anymore... for example, I'm not getting notifications when I get email to Gmail or text to Goolge Voice and etc. Rebooting my phone that did not solve anything(
Any ideas?
Click to expand...
Click to collapse
Not clear enough to provide an exact solution, but there are quite a bit of changes made to how the user is notified with lollipop; All, Priority and None modes. Use your vol up or down key on your homescreen and make sure you chose all, then give it a try!
nithin1992 said:
Not clear enough to provide an exact solution, but there are quite a bit of changes made to how the user is notified with lollipop; All, Priority and None modes. Use your vol up or down key on your homescreen and make sure you chose all, then give it a try!
Click to expand...
Click to collapse
I'm getting some notifications from other apps, and i checked that i'm not on priority or none modes, i'm in "all" mode.
Go to
Settings - >apps> all> gmail
Check whether the get notifications box is ticked
Sent from my Nexus 5 using XDA Free mobile app
Siddharth121 said:
Go to
Settings - >apps> all> gmail
Check whether the get notifications box is ticked
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
That's not it, but I double check that too.. whenever you're send myself test email, I'm not getting until I refresh it manually.. same thing with Google Voice.
Sent from my XT1096 using Tapatalk
Settings - accounts - google, then your email. Check the auto sync there.
Sent from my Nexus 5 using XDA Free mobile app
Siddharth121 said:
Settings - accounts - google, then your email. Check the auto sync there.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Did that too, all look fine.
Sent from my XT1096 using Tapatalk
Only these two steps monitor the notifications. If nothing is happening, try clearing cache from the recovery. If even that doesn't help, a factory reset will do the work.
Sent from my Nexus 5 using XDA Free mobile app
How do I clear cache from recovery? I tried going to recovery but ending up with no command under android guy
Sent from my XT1096 using Tapatalk
a1exus said:
How do I clear cache from recovery? I tried going to recovery but ending up with no command under android guy
Sent from my XT1096 using Tapatalk
Click to expand...
Click to collapse
Are you sure all your sync's are on and you aren't on battery saving mode? Clearing cache wouldn't really help your cause, but in any case once you get to the android guy, tap power+vol up button simultaneously for a second and let go, repeat until you get the menu; it is a bit finicky
nithin1992 said:
Are you sure all your sync's are on and you aren't on battery saving mode? Clearing cache wouldn't really help your cause, but in any case once you get to the android guy, tap power+vol up button simultaneously for a second and let go, repeat until you get the menu; it is a bit finicky
Click to expand...
Click to collapse
I was able to clear cache finally.. but that did not solve anything...
any other suggestions other then doing factory reset??
Sent from my XT1096 using Tapatalk
Sending gmail to yourself is not a good test, especially with certain routers which have problems with loop back issues. Have someone else send you an email, outside your network.
floepie said:
Sending gmail to yourself is not a good test, especially with certain routers which have problems with loop back issues. Have someone else send you an email, outside your network.
Click to expand...
Click to collapse
I email myself plenty of times from other emails, problem is obviously in something else, definitely not in email sending part.
nithin1992 said:
Are you sure all your sync's are on and you aren't on battery saving mode? Clearing cache wouldn't really help your cause, but in any case once you get to the android guy, tap power+vol up button simultaneously for a second and let go, repeat until you get the menu; it is a bit finicky
Click to expand...
Click to collapse
I did not turn any syncing off and battery mode isn't on...
after doing Factory reset, that solved that.. but unfortunately not for long as a little bit over a week later I came back to exactly same issue AGAIN(((
You could try installing a different launcher see if this somehow kick starts notifications. I use Nova Launcher, you can get an unread count plugin for it which tells you how many missing emails, text messages, what's app messages etc you have. You may not need to install that though just nova launcher, switch to that and then back to Google Now (if you prefer it) then that should hopefully give it a kick.

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