HTC One - No Signal? - One (M7) Q&A, Help & Troubleshooting

Hi guys.
A friend has asked me to take a look at his HTC One, I'm not sure what on earth he tried to do after rooting his device, but now it will not receive any signal or WiFi. It'll accept that there is a SIM card inside of it, but that's about it. Zero connectivity.
It's on O2 UK, Android 4.1.2 - 1.29.206.16
He's managed to relock the bootloader and reflash a stock image, I'm assuming he was going to try and set it off on repair, but that wouldn't work as he's rooted it.
Any ideas on what I could try?

TheHEFTA said:
Hi guys.
A friend has asked me to take a look at his HTC One, I'm not sure what on earth he tried to do after rooting his device, but now it will not receive any signal or WiFi. It'll accept that there is a SIM card inside of it, but that's about it. Zero connectivity.
It's on O2 UK, Android 4.1.2 - 1.29.206.16
He's managed to relock the bootloader and reflash a stock image, I'm assuming he was going to try and set it off on repair, but that wouldn't work as he's rooted it.
Any ideas on what I could try?
Click to expand...
Click to collapse
you could try to flash a new radio or the same radio again (just in custom recovery via zip) here you go: http://forum.xda-developers.com/showthread.php?t=2342544

*#*#4636#*#*
Phone information. Check it.

Related

No signal

Hi I have a complicated situation. I got a used IS and had it unlocked and repaired in europe and this friend of mine rooted it and put the core droid v1 rom on it.
I'm back in my home in Canada and planning to use it with my Fido sim card. Problem is that now I'm not getting any signal at all. I don't want to send my phone all the way to europe again to fix this. Before sending it for repair to this "friend" it had a stock rom and worked fine with my fido sim card.
I tried installing a new radio but turned out I needed to make a goldcard, which I don't have an adapter for at this point. Then I decided to simply reinstall a stock rom and downloaded some RUU and it gave me a "can't connect to android" error. I don't even know which RUU I should install since I have no clue which stock rom was installed before.
I tried entering access point settings manually, which I found on fido forums and that didn't help. I also screwed up during the goldcard method and raw edited my hd instead of the sd and now my laptop won't even start. I'm at the point when I want to bang my head on the wall! What should I do?
Thanks.
Info:
Android version is 2.3.3
CoreDroid v1
baseband 20.23.30.0802U_38.02.01.17_M
build 2.12.305.7 CL37872
HBOOT 6.13.1002
S-OFF
s-off should be able to flash radio where did you get the radio file from?
http://forum.xda-developers.com/showthread.php?t=1129014 ?
Yes but i'm not sure which one. Some guy said in some thread to take some radio that's apparently faster than the newest one but I can't find the thread nor remember the radio lol.
Used this guide to bypass incorrect cid
http://forum.xda-developers.com/showthread.php?t=1145541
and used the virgin mobile australian RUU from the rom collection even though this phone apparently was on virgin mobile canada.
Rom is working properly, except there is still no signal.
I tried with two sim cards: one with a data account and one with a normal account. Still nothing. I'm gonna go ask fido in person if they can do something but i fear they will force me into another data plan. Any ideas?
vavix said:
Used this guide to bypass incorrect cid
http://forum.xda-developers.com/showthread.php?t=1145541
and used the virgin mobile australian RUU from the rom collection even though this phone apparently was on virgin mobile canada.
Rom is working properly, except there is still no signal.
I tried with two sim cards: one with a data account and one with a normal account. Still nothing. I'm gonna go ask fido in person if they can do something but i fear they will force me into another data plan. Any ideas?
Click to expand...
Click to collapse
Check your APN settings

Process com.htc.dialer isn't responding

Hi i was update software by wifi to 4.4.2 and after reboot is start display message "process com.htc.dialer isn't repsonding wait or close"
and phone was rebooting every 30-60 seconds. I was make s-off, unlock bootloader, custom recovery twrp etc. install custom rom HD revolution but is same problem is unknow imei now and no signal
Anybody know how to fix it ?
EDIT 1
I was see the baseband also is unknown but i donwland radio flash from recovery reboot and still same
The radio which i use match with the version from fastboot, any chance to solve this issue ??
Regards
Anybody know how to fix the phone ?? i was try different roms etc. but nothing
still baseband, imei unknow but from fastboot is show normal imei and baseband
Regards
blackangel82 said:
Anybody know how to fix the phone ?? i was try different roms etc. but nothing
still baseband, imei unknow but from fastboot is show normal imei and baseband
Regards
Click to expand...
Click to collapse
Yes, I had the same issue.
In TWRP, wipe all the partitions except the internal storage. Then flash the rom and choose wipe in Aroma.
Im sure you wouldn't have manually wiped the partitions. The Aroma for some reason doesn't do the job. Manually wipe it and the ROM will install properly
raghav kapur said:
Yes, I had the same issue.
In TWRP, wipe all the partitions except the internal storage. Then flash the rom and choose wipe in Aroma.
Im sure you wouldn't have manually wiped the partitions. The Aroma for some reason doesn't do the job. Manually wipe it and the ROM will install properly
Click to expand...
Click to collapse
Hi thanks for reply.
I was try wipe all partition use stock firmware etc.
Always same no imei and baseband the only one thing only on 4.4.2 show me message "Process com.htc.dialer isn't responding." and sometimes with some roms phone not rebooting stay online all time
Regards
I am having this, along with a litany of other issues as well.
Hi thanks for reply, how you fix this ?
I was book apoitment in HTC service care but phone is unlocked and s-off
I'm wondering the same thing -- I'm stuck. I'm not even S-Off so I can't use this guide, which you may be able to: http://forum.xda-developers.com/showthread.php?t=2541082
Hi I will try tomorrow this and post results
Thanks
I've got the exact same problem - guessing it's hardware related.
Except mine reboots after 30-60 seconds.
This is the second time its happened - sending back again to get repaired.
Now going on the mission of reverting to stock (again) Lucky i'm SOFF
Hi, i was try this return to stock tampered and relock from bootloader gone but all time phone rebooting (loop)
Put back to cid o2 uk try use ruu exe but all time give me error 158
I will send back the phone but i must flash o2 uk ruu first, second somebody try open the phone without success, scratches, dents around the edge
Regards
I'm having this same problem. I've wiped it several times and reloaded 2 different RUU's and Android Revolution. With Android Revolution I've stopped it from randomly restarting but I still get the process error and it doesn't show a Baseband or IMEI. When I used the getvar in cmd it shows my IMEI and everything looks good.. not sure if its a hardware problem or what. Any ideas and if I have to send it back can anyone direct me to a US T-Mobile stock RUU? I'm still new to this... just switched over from a Galaxy.
chickenburritos said:
I'm having this same problem. I've wiped it several times and reloaded 2 different RUU's and Android Revolution. With Android Revolution I've stopped it from randomly restarting but I still get the process error and it doesn't show a Baseband or IMEI. When I used the getvar in cmd it shows my IMEI and everything looks good.. not sure if its a hardware problem or what. Any ideas and if I have to send it back can anyone direct me to a US T-Mobile stock RUU? I'm still new to this... just switched over from a Galaxy.
Click to expand...
Click to collapse
Have a look here :
http://www.htc1guru.com/downloads/ruu-file-downloads/
I was relock remove all tampered and relock put back to my cid s-on try run the only one available ruu.exe
Code:
RUU M7 UL K44 SENSE55 MR O2 UK 4.20.206.16 Radio 4A.23.3263.28 10.38r.1157.04L Release 353143 Signed 2
File Size: 1.6 GiB - Downloads: 376
MD5: 4961fdbbadba53c9640f3638f56faec1
and ruu give me error 158 all time
right now in flash i have :
RUU Zip M7_UL_JB_50_HTC_Europe_1.20.401.1_Radio_4A.13.3227.06_10.27.1127.01_release_308001_signed_2_4
Click to expand...
Click to collapse
but cannot go back to my cid
Hi probably i due wrong but not have other way, because the o2 uk ruu is corrupt and is no ruu zip i deicide to change cid to HTC___01 and restore to 100% stock.
Today courier was pick up the parcel and now will waiting for HTC Service what's wrong with my phone hope can fix it under warranty.
Strange is in fastboot you can read all baseband imei etc. and when phone is on-line rebooting all time and imei baseband etc. is unknown
Regards
blackangel82 said:
Hi probably i due wrong but not have other way, because the o2 uk ruu is corrupt and is no ruu zip i deicide to change cid to HTC___01 and restore to 100% stock.
Today courier was pick up the parcel and now will waiting for HTC Service what's wrong with my phone hope can fix it under warranty.
Strange is in fastboot you can read all baseband imei etc. and when phone is on-line rebooting all time and imei baseband etc. is unknown
Regards
Click to expand...
Click to collapse
^^ hardware problem, not fixable via ruu or any other software method i've seen.
nkk71 said:
^^ hardware problem, not fixable via ruu or any other software method i've seen.
Click to expand...
Click to collapse
i was read riff box can repair imei etc. but it cost over 100 pounds
anyway i was send the phone to htc but with different cid with removed tampered and locked bootloader
Now i must just wait but with my luck this not be cover and i must pay for repair
Regards
Hi i was receive message from htc :
Dear Lukasz Lipinski
Our initial assessment of your device indicates that the repair work required is caused by damage that isn’t covered by warranty. Unfortunately, this means we must charge you for the repair.
We have prepared a quote for you which you can view, accept and pay for at
zam. 74H02404-02M, 74H02439-14M, 83H40000-20 Laser Etching,HTC,CATCHER,Silver,PN07100,M7#UL_B128L3720-C9#EMEA£33,95
zam. 51H10208-03M, Rigid-Flex Board ASSY,w/o_Regional_ID,USB board£5,28
Labor£22,00
Shipping£11,29
Tax£16,68
Please bill me for the full repair£89,20
If you decide not to complete this repair, your device will be returned to you following receipt of payment for the administration and shipping costs incurred. You may use the same link as above to arrange this.
Many thanks,
HTC Customer Care
Click to expand...
Click to collapse
Please follow the link, anybody know what means the parts ??
Was same problem! This post save my phone!
http://forum.xda-developers.com/showthread.php?t=2503646
+ Video https://www.youtube.com/watch?v=0WWNZpaQBh8
westua said:
Was same problem! This post save my phone!
http://forum.xda-developers.com/showthread.php?t=2503646
+ Video https://www.youtube.com/watch?v=0WWNZpaQBh8
Click to expand...
Click to collapse
Hi, sorry I didnt watch the youtube guide (yet again)... but just a quick question, the thread you posted:
[Tutorial][Rescue]Sprint HTC One users that flash GSM roms on their CDMA devices.
got your GSM (m7_u/ul) device back to life? or was it the other way around?
nkk71 said:
Hi, sorry I didnt watch the youtube guide (yet again)... but just a quick question, the thread you posted:
[Tutorial][Rescue]Sprint HTC One users that flash GSM roms on their CDMA devices.
got your GSM (m7_u/ul) device back to life? or was it the other way around?
Click to expand...
Click to collapse
I have sprint device, after downgrade, root it again and now it works grate using gsm. Viperone 5.8.0 + Elementalx 13.1
I was try downgrade, root, s-off etc. nothing works always same problem
I was send phone to htc it will be repaired but not cover by warranty
the cost is 89 pounds because htc must change rear cover which previous owner damage trying takes off screen
Regards

Upgrading AT&T HTC One from 4.3 to newest 4.4.3 OTA while out of country

Hi All,
I'm looking for some advice here on how I can get my HTC One up to the newest Android version without wiping any data or installing any roms, unlocking, etc.
Currently I am living in Germany and using a SIM unlocked HTC One on the Congstar (T-Mobile) network. I was able to wipe the phone and use a RUU to get it from 4.1.2 up to 4.3 but for some reason I can't get the OTA update to work with my current SIM to get it from 4.3 to the newest version.
I have a second HTC One which has been my main phone here in Germany for the past year, and I have been using Congstar, a company of T-Mobile, as my provider. Back a few months ago when 4.4.3 was released, the update was pushed to my phone no problem and my old HTC One is currently running 4.4.3
The current phone I just started using was on a brand new install of 4.3, which I put in the SIM card, setup the APN settings and it was working fine. I went to do the update, and nothing happened as no updates were found.
I will be back in the states here in a few weeks, so as a last resort I was going to stop by AT&T with a SIM card from AT&T from someone who is a customer and ask if they can automatically push the new update to me, by then perhaps 5.0 - I have read this is possible. Does this seem a feasible "backup" option to wait and do?
In the meanwhile, Is there a way that I can somehow push this update now? It seems that it worked on my last phone automatically, but I can't get the new one to pickup this OTA update even when they are both unlocked.
Many thanks for your help.
abwehr41 said:
Hi All,
I'm looking for some advice here on how I can get my HTC One up to the newest Android version without wiping any data or installing any roms, unlocking, etc.
Currently I am living in Germany and using a SIM unlocked HTC One on the Congstar (T-Mobile) network. I was able to wipe the phone and use a RUU to get it from 4.1.2 up to 4.3 but for some reason I can't get the OTA update to work with my current SIM to get it from 4.3 to the newest version.
I have a second HTC One which has been my main phone here in Germany for the past year, and I have been using Congstar, a company of T-Mobile, as my provider. Back a few months ago when 4.4.3 was released, the update was pushed to my phone no problem and my old HTC One is currently running 4.4.3
The current phone I just started using was on a brand new install of 4.3, which I put in the SIM card, setup the APN settings and it was working fine. I went to do the update, and nothing happened as no updates were found.
I will be back in the states here in a few weeks, so as a last resort I was going to stop by AT&T with a SIM card from AT&T from someone who is a customer and ask if they can automatically push the new update to me, by then perhaps 5.0 - I have read this is possible. Does this seem a feasible "backup" option to wait and do?
In the meanwhile, Is there a way that I can somehow push this update now? It seems that it worked on my last phone automatically, but I can't get the new one to pickup this OTA update even when they are both unlocked.
Many thanks for your help.
Click to expand...
Click to collapse
easy way if you used the 3.x.502.x RUU and your s-off
flash in this order
1. ATT_OTA.4.18.502.7.firmware.zip
https://www.androidfilehost.com/?fid=23329332407580581
2. 5.12.502.2.firmware.zip
https://www.androidfilehost.com/?fid=23501681358543602
3. Guru_Reset_M7_5.12.502.2_clsA.zip
http://www.androidfilehost.com/?fid=23501681358545274
Thank you for the reply - I'm looking to avoiding flashing and trying to push OTA because I've tried everything and can't get this PC to recognize the device via USB... Also, it's the only pc I have available at the moment.
abwehr41 said:
Thank you for the reply - I'm looking to avoiding flashing and trying to push OTA because I've tried everything and can't get this PC to recognize the device via USB... Also, it's the only pc I have available at the moment.
Click to expand...
Click to collapse
See post 2 of the Guide and fix your drivers ....

unlocked but I deleted the roms

So I have an HTC One m7 I used on AT&T, my girlfriend decided she'd like to use it on T-Mobile. So i paid for a service online to unlock it and it was ready to go. booted fine. Yet I rebooted and restored it. It had at the time a custom rom. Yet I accidentally deleted all the roms. So when I try to reboot it sticks in the bootloader. And when I go to restore it says "are you sure you want to restore with no OS installed". No matter what I do it sicks at bootloader. I't's been awhile since i've loaded roms through Odin or however it works now so I'd appreciate help before my women gets pissed. thanks!
should I load up the RUU for t-mobile which she will be using it on, or ATT which the phone was from before unlocked?
vince24L said:
should I load up the RUU for t-mobile which she will be using it on, or ATT which the phone was from before unlocked?
Click to expand...
Click to collapse
If you got the phone from AT&T use an AT&T RUU.
can you link me to the custom RUU? I've downloaded two cingular RUU's for this AT&T phone yet it tries to update my phone then fails... I appreciate any help. Im sitting in bootloader trying to figure out what to load to it. Please help.
vince24L said:
can you link me to the custom RUU? I've downloaded two cingular RUU's for this AT&T phone yet it tries to update my phone then fails... I appreciate any help. Im sitting in bootloader trying to figure out what to load to it. Please help.
Click to expand...
Click to collapse
Quote me so I'll get notified Here's a link to the latest RUU for the AT&T HTC One.
Goodluck!
-TAM

htc One m8 Sprint invalid sim error

i am using a htc One m8 that i recently updated to android 6.0 marshmallow and everything seems to be working fine till i woke up this morning and realised the phone was off. turned it on and realised the phone said invalid sim.
in upadting the phone I used the RUU and initially the phone said invalid sim , then i went through the process by writing the OEM CID to 11111111 and the network started working. Tried that this time and its not working , any suggestions?
The phone runs with 6.20.651.3 marshmallow.
Thinking of running the RUU and going through the process again but dont wanna lose my stuff.
Update: i set the CID to 11111111 through fastboot but i boot the phone and went to dailer and dailed *#*#4636#*#*, went into phone info but the CID there was bb89557. any ideas why it different.
Hi
Had the same issue. Running the RUU wont help even. As of now, am trying downgrading to 4.20.651.1 and then updating the radio thru terminal emulator. Will update if it works.
ursnava said:
Hi
Had the same issue. Running the RUU wont help even. As of now, am trying downgrading to 4.20.651.1 and then updating the radio thru terminal emulator. Will update if it works.
Click to expand...
Click to collapse
been stack there and am also tryna downgrade, been doing that all morning to no avail, will also update u
Finally done
ursnava said:
Hi
Had the same issue. Running the RUU wont help even. As of now, am trying downgrading to 4.20.651.1 and then updating the radio thru terminal emulator. Will update if it works.
Click to expand...
Click to collapse
Well an Update:
i managed to downgrade the phone to 5.0.1 firmware (lollipop) and found a thread on Sim Unlock and used it to make the network work. Finally the networks working fine and i get mobile data connection but its GSM, dont think that can be changed so am keeping it like that.
qwaiks said:
Well an Update:
i managed to downgrade the phone to 5.0.1 firmware (lollipop) and found a thread on Sim Unlock and used it to make the network work. Finally the networks working fine and i get mobile data connection but its GSM, dont think that can be changed so am keeping it like that.
Click to expand...
Click to collapse
I just switched to Project Fi (I love my Pixel XL) and wanted to use my HTC One M8 as a data only device. The only issue is I am having problems getting the GSM Sim to work. would you mind posting what method you were able to get it working?
Thanks
I faced the a similar problem when i tried to convert mine to GPe, the phone never booted so i decided to put sense back, but my sim was not detected after that,i was looking around for a few hours i finally fixed the problem, i made a flasheable zip mixed with firmware 3.28.401.9 with the Sprint Radio and bingo its working aagain, i flashed it with RUU method, and my phone is S-OFF
Darkzide86 said:
I faced the a similar problem when i tried to convert mine to GPe, the phone never booted so i decided to put sense back, but my sim was not detected after that,i was looking around for a few hours i finally fixed the problem, i made a flasheable zip mixed with firmware 3.28.401.9 with the Sprint Radio and bingo its working aagain, i flashed it with RUU method, and my phone is S-OFF
Click to expand...
Click to collapse
Would you mind sharing this zip file? I am absolutely stuck trying to figure this out being in the same situation.
qwaiks said:
Well an Update:
i managed to downgrade the phone to 5.0.1 firmware (lollipop) and found a thread on Sim Unlock and used it to make the network work. Finally the networks working fine and i get mobile data connection but its GSM, dont think that can be changed so am keeping it like that.
Click to expand...
Click to collapse
Hi, please explain me this. I solve it. I flash lollipop firmware and install lollipop ruu, but dont change anything. Please, help me.
Darkzide86 said:
I faced the a similar problem when i tried to convert mine to GPe, the phone never booted so i decided to put sense back, but my sim was not detected after that,i was looking around for a few hours i finally fixed the problem, i made a flasheable zip mixed with firmware 3.28.401.9 with the Sprint Radio and bingo its working aagain, i flashed it with RUU method, and my phone is S-OFF
Click to expand...
Click to collapse
can u please share the zip file u used. some of us need it

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