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I'm having the weirdest problem.
My Xperia Z wont boot up, it will only boot when i have USB in my PC and connected to the Xperia Z.
When I disconnect the USB the phone shuts down in about 3-15 seconds.
I tried to reflash the stock tft via Flashtool.
I tried to reflash via SUS
I tried to reflash/repair via PC Companion.
At the moment stock firmware is installed but the problem is still there.
I tried to Google but I cant find anyone with the same problem.
Please help!
What's your battery like because to me is sound like a battery problem, USB is supplying power and a soon as you remove power it dies,
Boot phone up and do a service test on battery *#*#service#*#*
A maybe completely wrong
P. S. Have you had your phone near water what colour is the paper under your tabs (should be white not pink)
Sent from my C6603 using xda premium
i have the same thing ...
midego said:
I'm having the weirdest problem.
My Xperia Z wont boot up, it will only boot when i have USB in my PC and connected to the Xperia Z.
When I disconnect the USB the phone shuts down in about 3-15 seconds.
I tried to reflash the stock tft via Flashtool.
I tried to reflash via SUS
I tried to reflash/repair via PC Companion.
At the moment stock firmware is installed but the problem is still there.
I tried to Google but I cant find anyone with the same problem.
Please help!
Click to expand...
Click to collapse
I have the exact same problem! have you found a solution yet? i'm thinking it's a hardware problem because of the fact that i have had this problem on different ROMs and even when i flashed it back to original firmware using sony's flastool.
The battery test under *#*#service#*#* says there's nothing wrong with it...
It's getting really frustrating actually... Phone is practically unuseable...
i think your phone does not turns off, im having the exact same problem, try put the screen to sleep every 30 minutes, if it last 30 minutes with the screen on, then your phone is having the same problem i have:
something like the volume up button "always pressed" so the power button doesnt react because its like detecting hard reset combination.
if the screen sleeps, you press the power button it does not come up, if you connect the usb, screen comes up. phone is not off.
if its like that, im glad i helped at least identify the problem (if you find a solution other than sending to sony (they'll charge me because my warranty is void) PLEASE TELL ME
EDIT: I FIXED IT!!
http://forum.xda-developers.com/showthread.php?p=44980996#post44980996
blackknigt said:
i think your phone does not turns off, im having the exact same problem, try put the screen to sleep every 30 minutes, if it last 30 minutes with the screen on, then your phone is having the same problem i have:
something like the volume up button "always pressed" so the power button doesnt react because its like detecting hard reset combination.
if the screen sleeps, you press the power button it does not come up, if you connect the usb, screen comes up. phone is not off.
if its like that, im glad i helped at least identify the problem (if you find a solution other than sending to sony (they'll charge me because my warranty is void) PLEASE TELL ME
EDIT: I FIXED IT!!
http://forum.xda-developers.com/showthread.php?p=44980996#post44980996
Click to expand...
Click to collapse
delete
I've already ask this question on sonymobile forum, but have no result. Trying to post it here.
I upgrade my Z1 to 4.4.2 and get the next issue.
When I switch off my phone with long press power button -> "swich off phone", its successfully shutting down but after 5-10 sec. show startup SONY logo then swich off display then show logo again and so on endlessly...
It was very unexpectedly, when I swich off Z1 and put it into pocket, after cuple of days I found it totally discharged. I cant make phone alive with wall charger and only 2-3 hours on USB charger can reanimate Z1.
I was try everything what I read no docs and forums, reflash with SUS and sony PCC, flash different versions of FTF via flashtool, boot on safe mode etc, but nothing helps
Is there software problem with shutdown loop or problem with battery controller or something else? How can I fix it? Any considerations?
P.S. Small "force shutdown" button or Power+VolUp combination sometimes helps to shutdown phone.
Power and vol+ force reboot, not shutdown, to force shutdown u need to push the tiny red button in the sim location.
I suggest you to reflash your phone with a tft file or with SUS, 4.4.2 brings many drain battery problems.
romaha said:
I've already ask this question on sonymobile forum, but have no result. Trying to post it here.
I upgrade my Z1 to 4.4.2 and get the next issue.
When I switch off my phone with long press power button -> "swich off phone", its successfully shutting down but after 5-10 sec. show startup SONY logo then swich off display then show logo again and so on endlessly...
It was very unexpectedly, when I swich off Z1 and put it into pocket, after cuple of days I found it totally discharged. I cant make phone alive with wall charger and only 2-3 hours on USB charger can reanimate Z1.
I was try everything what I read no docs and forums, reflash with SUS and sony PCC, flash different versions of FTF via flashtool, boot on safe mode etc, but nothing helps
Is there software problem with shutdown loop or problem with battery controller or something else? How can I fix it? Any considerations?
P.S. Small "force shutdown" button or Power+VolUp combination sometimes helps to shutdown phone.
Click to expand...
Click to collapse
Try to start from scratch:
1. Wipe internal sdcard
2. Eject (pull out) you external sdcard
3. Re-flash FTF (don't thick anything, let it default flash configuration)
4. Don't try to restore any app or data from old firmware version.
5. Check if the problem still persist
QualQuek said:
Power and vol+ force reboot, not shutdown, to force shutdown u need to push the tiny red button in the sim location.
I suggest you to reflash your phone with a tft file or with SUS, 4.4.2 brings many drain battery problems.
Click to expand...
Click to collapse
I try three different ways, ftf with flashtool, SUS and PCC. No results (
2omegahanggara: Thank you for your advice, but I was try to do exactly this steps tomorrow. Nothing helps
romaha said:
I try three different ways, ftf with flashtool, SUS and PCC. No results (
Click to expand...
Click to collapse
Then maybe there is something wrong with your phone
I guess find the decision.
Enable "Developer options" enter in it and check the checkbox "don't keep activities". Shut down with power button was OK. Now waiting for autoshutdown after battery discharged.. After uncheck this options back, the problem does not appear.
I have problem like you ,i try to ask many times but no resolve.
It happened since update to 4.4
Now I need to hold power+volume up to turn off phone completely or when press reboot in the recovery
Sent from my C6903 using xda app-developers app
---------- Post added at 08:41 AM ---------- Previous post was at 08:34 AM ----------
Did you it happened when your battery drain out and phone shut down by itself?! I have same battery drain out and phone off.it really hard to recharge I
Do you try "my method"?
romaha said:
Do you try "my method"?
Click to expand...
Click to collapse
Yes check "don't keep activities" still same
So you fixed ur problem with this don't keep activities"?!
my z1 hone is died
2 days a go i received kitkat from sony website and i stalled it, it was working perfectly till today suddenly my mobile turned off itself and tried many ways like + button with usb connected on pc or even - button no way now it's off i can't open it at all (the mobile battery wasn't free before that)
please try to help me i bought the mobile from KSA now I'm in Egypt.
Elsarrawy said:
2 days a go i received kitkat from sony website and i stalled it, it was working perfectly till today suddenly my mobile turned off itself and tried many ways like + button with usb connected on pc or even - button no way now it's off i can't open it at all (the mobile battery wasn't free before that)
please try to help me i bought the mobile from KSA now I'm in Egypt.
Click to expand...
Click to collapse
you got red charge light up when put phone in wall charge ? Did you out of battery?
Hold power+volume up to see phone will vibration three times?
Elsarrawy said:
2 days a go i received kitkat from sony website and i stalled it, it was working perfectly till today suddenly my mobile turned off itself and tried many ways like + button with usb connected on pc or even - button no way now it's off i can't open it at all (the mobile battery wasn't free before that)
please try to help me i bought the mobile from KSA now I'm in Egypt.
Click to expand...
Click to collapse
Hello. I have the same issue with my unhappy Z1. First of all, don`t use high almerage chargers, ie sony wall charger, it has 1.5A. Try to plug low amperage tools, for example try to plug phone to your computer via USB, it has 0.5A in USB2.0 and 0.9A in USB3.0. Put the phone chargeing for 1-2 hours and DO NOT TOUCH IT!!!
After that long press (5-10 sec) on small red clit (power shutdown button), and then try to power up the phone normally with power button. If all ok, left phone charge for full battery.
paullu said:
Yes check "don't keep activities" still same
So you fixed ur problem with this don't keep activities"?!
Click to expand...
Click to collapse
Exactly! I was try everything but only "dont keep activ." helps.
paullu said:
you got red charge light up when put phone in wall charge ? Did you out of battery?
Hold power+volume up to see phone will vibration three times?
Click to expand...
Click to collapse
thanks paullu
i tried the way with no respond and about red charge light not light with wall charger (1.5A) it's only light for 1 or 2 second with usb connected to PC and disappear again
but it's rare to red light happen
---------- Post added at 06:46 AM ---------- Previous post was at 06:41 AM ----------
romaha said:
Hello. I have the same issue with my unhappy Z1. First of all, don`t use high almerage chargers, ie sony wall charger, it has 1.5A. Try to plug low amperage tools, for example try to plug phone to your computer via USB, it has 0.5A in USB2.0 and 0.9A in USB3.0. Put the phone chargeing for 1-2 hours and DO NOT TOUCH IT!!!
After that long press (5-10 sec) on small red clit (power shutdown button), and then try to power up the phone normally with power button. If all ok, left phone charge for full battery.
Click to expand...
Click to collapse
thanks romaha
i tried the idea yesterday night no way too i don't know what to do!
A little remark. After I try to charge my Z1, problem appear again But it solved by force shutdown with red button or "Power+Vol" combination until next charge
romaha said:
A little remark. After I try to charge my Z1, problem appear again But it solved by force shutdown with red button or "Power+Vol" combination until next charge
Click to expand...
Click to collapse
man I just want ask you the issue still exist or not
Looks like same like me .it seem like work for couple times
Did the way you told me but now just like you problem come back.make me headache.may need call sony send it to repair
I just find out one more thing when I shut down phone with hold power+volume up and connect to pc once disconnect frompc phone bootloop.
romaha said:
I've already ask this question on sonymobile forum, but have no result. Trying to post it here.
I upgrade my Z1 to 4.4.2 and get the next issue.
When I switch off my phone with long press power button -> "swich off phone", its successfully shutting down but after 5-10 sec. show startup SONY logo then swich off display then show logo again and so on endlessly...
It was very unexpectedly, when I swich off Z1 and put it into pocket, after cuple of days I found it totally discharged. I cant make phone alive with wall charger and only 2-3 hours on USB charger can reanimate Z1.
I was try everything what I read no docs and forums, reflash with SUS and sony PCC, flash different versions of FTF via flashtool, boot on safe mode etc, but nothing helps
Is there software problem with shutdown loop or problem with battery controller or something else? How can I fix it? Any considerations?
P.S. Small "force shutdown" button or Power+VolUp combination sometimes helps to shutdown phone.
Click to expand...
Click to collapse
I had something similar to your problem and solve it by connecting the phone to flashtools in fast boot (power button + volume + button) so after selecione check current device status and ready the phone restart and recovery I could enter and there you restore the phone and stay as before hope you serve anything we are here
paullu said:
man I just want ask you the issue still exist or not
Looks like same like me .it seem like work for couple times
Did the way you told me but now just like you problem come back.make me headache.may need call sony send it to repair
I just find out one more thing when I shut down phone with hold power+volume up and connect to pc once disconnect frompc phone bootloop.
Click to expand...
Click to collapse
The problem still exists for me I'll carry my Z1 to sony service this weekend.
I just call sony USA and will send my phone to repair
It will take one month
Sent from my C6903 using xda app-developers app
Hi everyone! I've been having some issues with my SP. Long ago, I think it was in March, I updated my phone with AU Generic 4.3 Jelly Bean. It was new at the time and official update for UK had not been released. So, I updated the phone with Flashtool. Until then I've kept receiving updates and last week a new update has been released, I think It was .206 update and the notification told me to connect my phone on the PC, apparently it could only be updated by PC Companion. Anyways, it has started downloading the update, but my phone wasn't connected yet. When it told me to connect it, I did it, and somehow I couldn't update and my phone restarted. And then, while I was trying to figure out what was going on the phone screen caught my eye and it shut itself off. Since then I couldn't be able to turn it on. I tried all the button combinations, including the yellow reset button. No response from the phone. I tried charging it, connecting it on my pc, nothing.. I checked the topics on the internet, I charged it for a long time, 3 days or so.. When I woke up in the morning, red light was lit. I checked it in 4-5 minutes it was turned off. Another five minutes it was on again, then it was of and on and on.. I unplugged it and tried the power button. Red light started to blink. I tried volume + and power button it blinked, volume - and power button blinked again. I tried to plug it on the pc nothing happened. I used hair bungee on the volume - button and tried to use flashmode on flashtool. I waited an hour nothing happened. I took the hair bungee off and tried to connect it without pressing any buttons, I received a notifications sound from windows, it was connected for 2 seconds then disconnected again. So, basically I tried everything but couldn't get any solution. I can't flash it. Anyone knows a solution?
Roventh said:
Hi everyone! I've been having some issues with my SP. Long ago, I think it was in March, I updated my phone with AU Generic 4.3 Jelly Bean. It was new at the time and official update for UK had not been released. So, I updated the phone with Flashtool. Until then I've kept receiving updates and last week a new update has been released, I think It was .206 update and the notification told me to connect my phone on the PC, apparently it could only be updated by PC Companion. Anyways, it has started downloading the update, but my phone wasn't connected yet. When it told me to connect it, I did it, and somehow I couldn't update and my phone restarted. And then, while I was trying to figure out what was going on the phone screen caught my eye and it shut itself off. Since then I couldn't be able to turn it on. I tried all the button combinations, including the yellow reset button. No response from the phone. I tried charging it, connecting it on my pc, nothing.. I checked the topics on the internet, I charged it for a long time, 3 days or so.. When I woke up in the morning, red light was lit. I checked it in 4-5 minutes it was turned off. Another five minutes it was on again, then it was of and on and on.. I unplugged it and tried the power button. Red light started to blink. I tried volume + and power button it blinked, volume - and power button blinked again. I tried to plug it on the pc nothing happened. I used hair bungee on the volume - button and tried to use flashmode on flashtool. I waited an hour nothing happened. I took the hair bungee off and tried to connect it without pressing any buttons, I received a notifications sound from windows, it was connected for 2 seconds then disconnected again. So, basically I tried everything but couldn't get any solution. I can't flash it. Anyone knows a solution?
Click to expand...
Click to collapse
Keep yellow button pushed and somehow manage to keep volume down button pushed and connect your phone to PC
Any ideas how to fix this?
It started with the phone died by itself and wouldn't turn back on at all except it can go to Sony logo when I'm charging the phone.
First thing to do was to hard rest by pressing the orange clip (didn't work) then tried pressing power + vol up button (didn't work).
Second thing was to install via flashtool. Installation was successfully done but I can't turn the bloody thing on (battery is about 60%).
Any idea? I think I just killed it.
Another issue is that the phone is always stuck in fastboot mode when connected via usb.
3r1k said:
Any ideas how to fix this?
It started with the phone died by itself and wouldn't turn back on at all except it can go to Sony logo when I'm charging the phone.
First thing to do was to hard rest by pressing the orange clip (didn't work) then tried pressing power + vol up button (didn't work).
Second thing was to install via flashtool. Installation was successfully done but I can't turn the bloody thing on (battery is about 60%).
Any idea? I think I just killed it.
Another issue is that the phone is always stuck in fastboot mode when connected via usb.
Click to expand...
Click to collapse
Any water damage? Been in water?
Clean USB port with cocktail stick or q tip with alcohol. Try again.
Not bricked. Kernel is booting if Sony logo comes up. It is something else...
EDIT: Hold power and vol up together to hard reboot the phone
hI
to rise your phone again use Sony's PC Companion-support. Follow the instructions of the application. I had the same ptob.
Thank you
HELP! My Xperia SP is dead after unlocking bootloader with official way!
It won't turn on even when I tried to boot it up by connecting via usb to laptop.
I tried to charge it, but it's useless
I also tried to force restart it from restart button but it doesn't wake up
HELPP! :crying:
#UPDATE: By some miracle, the phone boots itself up and get working again. All apps are gone (like factory reset). It shut down about 2 hours then suddenly it came back to life. Still don't get it why this can be happening though. But thank God!
reynaldi3 said:
HELP! My Xperia SP is dead after unlocking bootloader with official way!
It won't turn on even when I tried to boot it up by connecting via usb to laptop.
I tried to charge it, but it's useless
I also tried to force restart it from restart button but it doesn't wake up
HELPP! :crying:
Click to expand...
Click to collapse
Have you tried the OFF button on the back?
You should try to connect your phone to pc, press volume button and keep it pressed. Then without releasing the volume button, press the restart button on the back until you see the led (blue or green depending on the volume you pressed). This means you have at the same time : usb + volume + reset button on the back.
You should keep it pressed during 3 to 15 seconds. If this doesn't work, put your phone to charge (on wall charger and preferably with stock charger) during 1-2 hours and try again.
Try reflash a stock ftf
Please provide more information to the things you did. Did you use EMMA or FLASHTOOL?
TLDGames said:
Have you tried the OFF button on the back?
Click to expand...
Click to collapse
Yes, I tried but it still doesn't work, the phone heats up while there is no sign of life. But after 2 hours it turns back on! Weird
pec0ra said:
You should try to connect your phone to pc, press volume button and keep it pressed. Then without releasing the volume button, press the restart button on the back until you see the led (blue or green depending on the volume you pressed). This means you have at the same time : usb + volume + reset button on the back.
You should keep it pressed during 3 to 15 seconds. If this doesn't work, put your phone to charge (on wall charger and preferably with stock charger) during 1-2 hours and try again.
Click to expand...
Click to collapse
I did that multiple times but there was no sign of life. No led pulse, dead screen, but only warm phone. But it came back on after 2 hours
lucasgta95 said:
Try reflash a stock ftf
Click to expand...
Click to collapse
I can't since it won't connect to anything (wall charger, usb, etc). But thank God it has come to life !
Furrydaus said:
Please provide more information to the things you did. Did you use EMMA or FLASHTOOL?
Click to expand...
Click to collapse
I use cmd since flashtool won't recognize my phone even I have install the correct driver. I read all the instructions from Sony web about unlocking bootloader and I suffer this situation. But after 2 hours it turns back on...
reynaldi3 said:
I use cmd since flashtool won't recognize my phone even I have install the correct driver. I read all the instructions from Sony web about unlocking bootloader and I suffer this situation. But after 2 hours it turns back on...
Click to expand...
Click to collapse
You should have followed the unofficiall methods and not sony
reynaldi3 said:
I did that multiple times but there was no sign of life. No led pulse, dead screen, but only warm phone. But it came back on after 2 hours
Click to expand...
Click to collapse
I have the same problem now and you made my hopes up. I was on PAC rom, normally working, but when i picked up my phone, it wasn't responding, OFF button isn't doing anything and my PC even doesn't recognize the phone over USB. So i hope it will be working again later. :fingers-crossed:
Edit: 12 hours later and still no signs of life, so im' doiwnloading ftf and i'm going to try flashing it...
Make sure you have the driver installed for your phone.
1. Download, install and run the driver update utility. Here's the link where you can download it.
http://www.driverscape.com/download/xperia-sp
2. If it doesn't detect your phone, download flashtool from here:
http://www.flashtool.net/downloads.php
Make sure you have the latest ftf image in order to flash to your phone. You can download from here.
http://forum.xda-developers.com/showthread.php?t=2311964
3. Make sure your phone is off by force shut down (clicking the OFF hard key in the back)
4. Open flashtool. Press and hold the volume down key and then connect your phone to the computer by USB.
5. The notification bar will light green indicating that it is connected in flash mode.
You can then follow instructions on how to flash through Google search. If you are able to reach step 5 and don't know how to flash, let me know.
daubh said:
Make sure you have the driver installed for your phone.
1. Download, install and run the driver update utility. Here's the link where you can download it.
http://www.driverscape.com/download/xperia-sp
2. If it doesn't detect your phone, download flashtool from here:
http://www.flashtool.net/downloads.php
Make sure you have the latest ftf image in order to flash to your phone. You can download from here.
http://forum.xda-developers.com/showthread.php?t=2311964
3. Make sure your phone is off by force shut down (clicking the OFF hard key in the back)
4. Open flashtool. Press and hold the volume down key and then connect your phone to the computer by USB.
5. The notification bar will light green indicating that it is connected in flash mode.
You can then follow instructions on how to flash through Google search. If you are able to reach step 5 and don't know how to flash, let me know.
Click to expand...
Click to collapse
Thanks, i know how to flash ftf, but my phone shows no signs of life, when plugged to charger, the LED doesn't light up and i can't go to flash mode aswell. So now it seems that the only thing i can do is to take my phone to repair, as it seems there is some hardware problem...
Dead Xperia SP Also
I have same situation since 21st of December.. I left my Phone on. When I was going to bed. I woke Up and saw this fuzzy blank grey screen, then I pressed the reset button at the back of the phone thinking all will be fine, But since then I've been battling with it. First, No sign of life after plugging, then a day later after I left it connected to my PC, The LED LIGHT turned red, but dead screen. About 15MINS later it goes off, Then comes up again (LED LIGHT) I've tried connecting to PC, it recognises it for about 4seconds and it disconnects automatically, I've tried practically all the method I saw on here.. Rubber band trick,leaving it to charge all night connected to wall charger / PC..All proved abortive, I have been trying to get the MAGIC green LED LIGHT (FLASHMODE) but it never works.. I took it to a repair shop (NOT SONY) He said he only deals with HARDWARE that it wasn't hardware problem, and they then went ahead to flash it.. (I'm out of warranty) STILL NO LUCK.. I'll be glad if anyone can guide me through or come up with a Plausible SOLUTION, 'cause my BREAK has been horrible since my PHONE went M.I.A..... Thank you GUYS
So, finally I'm going to pick up my repaired SP :fingers-crossed:. They thought it was a problem caused by the reset button pushed too hard, but since they've informed me they've changed whole motherboard, the problem must have been somwhere else, maybe they'll tell me where.
(And it seems that despite the fact i've unlocked the bootloader and flashed ROM on it, they will accept it as a warranty repair, because i think they weren't able to get to know that )
My XSP must really hate me. After less than a week since i've picked it up from the repair, it's dead again (everything tried - reset button, leaving it to charge, usb) with no signs of life ... I guess there must be a much bigger problem than just motherboard That means another two weeks with my old slow LG OO. I'm gonna die without it, i've maintained almost a month without it back then, but i had a tablet borrowed for a review. Now it's worse...
Maybe they should give me another XSP instead of trying to repair this one again...
have you considered about the battery?
the battery might be dead for all we know
That may be the problem, but i must also keep in mind that it had its motherboard changed a week ago. Anyway, i took it to the service again, they also said that charger may be causing it, but battery seems more logical to me as there were no problems with charging.
So i have to wait another two long weeks and then i'll know what was it...