Phone Keeps turning off after updated software - Xperia Z Q&A, Help & Troubleshooting

Hi actually I've got Xperia ZL and having serious issues with it. Ive posted thread in ZL but unfortunately no one can help so i thought id try here. Flashed .244 software and now whenever I turn data on and try maps it switches off.
Re flashed rom again via flashtool but still experiencing same issue. Flashed older fw but still problems persists. Anyone can help please?
Sometimes it won't turn back on have to wait min or so. At times it turns off at boot animation Or worst have to connect to charger and it turns back on.
I've only experienced this when mobile data is turned on and connecting to maps.

Related

[Q] GT-I9001 Shuts down several times each day

Hi guys,
I have no idea what to do anymore. My Samsung GT-I9001 shuts down several times each day - its really annoying.
In the beginning I had the original Android installed and very soon the phone started to shut down, reboot, or to freeze.
I flashed the phone with the latest Gingerbread version. The phone still shut down, but it didnt freeze or reboot anymore. However, since that I had problems with my WLAN connection. Most time the phone didnt connect automatically to my WLAN and it disconnected the connection after some time although the signal was very good.
Because of these problems I flashed my phone with CyanogenMod 9 RC (Build 4) yesterday. Some hours after the flash my phone shut down again. Today it did the same again. Apart from that, everything seems to work fine.
Does CM9 have some kind of log files where I could check why my phone is shutting down? Or do you have any other ideas I could try?
Thank you very much!
Haberl

[Q] Xperia T turning off when connected to network.

Help!! My XT has been running fine since I got it last September however since yesterday my device just shuts down when connected to network. Not a restart I actually have to physically turn it back. My device runs fine in airplane mode but as soon as I turn airplane mode off 3 seconds later off.
I am running a locked boot loader with non rooted 141 loaded through PCC so completely stock setup.
Is this looking like a hardware issue possibly or will reloading the stock firmware fix this?
Thanks
Sent from my Transformer TF101 using xda app-developers app
A quick update:
Issue sorted its self out in the evening, Managed to get conected to a network but only with data off, by the morning all was working fine again.
BUT
Later on saturday I had exactly the same cycle of issues again.
Device was fine all day yesterday YAY
However today has seen a return to being dead.
The difference being I didnt drive anywhere yesterday along with this rareity known as "British Summer". We have had some very warm days of recent and I am assuming the shutting down is a fail safe as the device gets too warm.
I guess there is nothing I can do but ride this out. Given we only have this sort of weather for about a week or so a year(if at all).
How do you guys who live in the more consistently warm climates cope with this device which clearly has heat issues?
Issue is getting much worse.
All last night it was out of action worrying as I use it as an alarm so ran it over night in airplane mode.
This morning working fine but now turns off everytime I send a text message.
I had an issue similar to this but it was whenever i connected to a particular WiFi network. For me changing the WiFi channel worked.
ITHORA said:
I had an issue similar to this but it was whenever i connected to a particular WiFi network. For me changing the WiFi channel worked.
Click to expand...
Click to collapse
No issues linked to WiFi seen here just when connecting to network.
issues have only come up since I updated to 141. everyone says this one prevents these issues which I never saw on earlier softwares.
I have done a repair through PCC and will see how that goes now.
Ok, device is not fixed by the repair.
I am no longer having the device randomly shut down completely but the the device is restarting. It has happened 4 times in the last hour.
1- As soon as sent a text.
2- Moving some apps around in the draw
3- Sending another text
4- unlocking phone
Does anyone have any ideas at all what is wrong with my device. Running smoothly for so many months and then now phone is becoming completely unusable.
Not sure if related but issues dont seem to arise when on charge and issues today only started once batter got below 60%.

[Q] Xperia SP reboots when WIFI is on and screen goes to sleep

Xperia SP on stock 4.3 ROM. Bootloader is locked and the phone is not rooted.
Issue started a few days ago, whenever the screen goes off while the WIFI is on the phone reboots. Once it reboots, if I don't switch WIFI off the phone keeps rebooting and warms up. While the screen is on, the phone works great, no issues at all. When the screen goes off, it reboots.
What I've tried so far:
Boot into safe mode, same issue
Repair with SUS, same issue
Downgrade to stock 4.1, same issue
Upgrade to different stock 4.3, same issue
Is anyone else seeing this? Any ideas for a workaround?
Thx
I can only suggest go to a repair centre and ask for a refund or fix. This sounds like a hardware issue and you've tried like all the possible solutions there is nothing more you can do.
You can try any custom ROM.. But I dunno if that helps.
mrjraider said:
I can only suggest go to a repair centre and ask for a refund or fix. This sounds like a hardware issue and you've tried like all the possible solutions there is nothing more you can do.
You can try any custom ROM.. But I dunno if that helps.
Click to expand...
Click to collapse
Yes, you are probably right.
I noticed today that it reboots while charging too, with or withouth WiFi on, so it looks like a hardware issue.
Thanks

[HELP] iHackers bug cause XZ powering off?

First of all, i'd like to say i'm sorry for posting in here, because of xda regulation that don't allow me to posting in Android development because of my post
So here we go.
Last time i flashed ihackers rom for my xz. before that i was using stock rom android 10.3.x.xxx (i'm forget xD)
nothing wrong about the flash or so on. Everything seems to be okay..
I followed the instruction that given in the ihackers thread. i followed everything.
My xz now have the whole new ROM, iHackers everything runs okay, no problem so far. smooth at all.
until then, i noticed some problem.
When i was using my xz for chatting with my friend, my xz suddenly turned off. and i know my battery is full at the time.
i thought it was a small bug from the rom and i believe it was for the first and the last time my xz suddenly turned off.
Next time, i was using Waze for navigation. and guess what ? it happens again! my xz suddenly turned off!
and it happens very often
I thought, maybe when my Xz ram exceed >80% use it's automatically turned off or something like that.
So i try to turned off my phone and turned it on again.
After my phone turned on, i decided to rush, opened BBM and Line to text my friend and wondering if it can cause sudden power off too.
And of course! it happens! my phone turned off suddenly.
So it's like, "Wooo wooo woo, wait i minute man, i need some room to prepare everything after you turned me on, i can't just rush opening most application at the same time after turned on". LOL.
Is any1 have the same exact problem with me?
is there anything i can do?
Oh i'm forget to tell you guys.
I just experienced, sudden turned off when i'm just about to turned on my xz.
so, i turned on my phone, and it shows me a boot animation, and then BAM! my xz back turned off.
also, i experienced too, my xz turned on, but before get in to boot animation my xz became turned off.
what in the name of god is wrong with it???
So i'm trying to charge my phone and press the power button to turned on my phone and everything going well..
So, i have my own solution for that problem, if that problem occurs, i just need to plug in my charging cable to my phone and then power it on.
It's nearly imposibble to powering on my phone without plug in my charging cable in that case.
Also i'm trying to flash 230/233 ftf image to my phone because, back then my xz is not on 230/233 firmware and the thread starter told us to flash the 230/233 firmware.
Maybe it can solved the problem i thought, but it's not solved the sudden power off problem
before i flash the 233 firmware, the problem is still appears, and after flash 233 firmware the problem still appears.
can you guys help me out?
i would like to thank you for all of your solution
Biggest help thread I seen
Report it to the developer. May help
TapaTalked from my Xperia™ Z (C660²) running Dirty Unicorns ROM!

[Q] Bootloop, software or hardware caused?

Hello, Its been a long time since I don't ask anything on the forum, but in this occasion I haven't found any solution to what's happening to my Xperia Z, I'm gonna do my best to present the issue.
A couple of days ago I updated my Xperia (unlocked bootloader) from Existenz 1.5.5 to the latest 3.0 and the phone was completely fine for 2 days until it started shutting down by itself constantly and with no apparent reason, so I started to get worried, the first thing I did was try and reinstall the ROM thinking that I had some something incorrectly, I has no luck with that, on the contrary the phone died on the middle of the installation and it got bricked. My next step was to try do do everything from scratch, flashing the stock rom 10.5.1.A.0.283 to root it, install recovery and try flashing the Existenz after. I managed to do everything with lots of unwanted shuts downs in the middle but I managed. Unfortunately the phone kept on having the same problem so my last option was to try and use the Sony bridge on my mac to try and make a factory reset but it didn't let me because it detected the unlocked bootloader so I relocked it with flashtool, after that I tried again and it worked, it installed the official stock rom .101 and guess what..... same issue again, when I try to turn the phone on it shows the sony logo and turns off, if I try to turn it on connected to the AC it turns on but if I start playing with the menus and options it disconnects again, ofcourse if I turn it on connected and once it's on I disconnect it it shuts down almost instantly, At first I though the problem could be software, then hardware so I tried to check the battery status in the service app and it said good battery health so now I'm completely lost.., I've found this: http://forum.xda-developers.com/xperia-z/help/hardware-fix-xperia-z-charging-booting-t2760911 but I don't know if thats my case. I was gonna go to a sony store and ask them what could be the problem, but now I'm living in Brazil and it'd take lots of time and money to get ir fixed here.
I really need help here, sorry if I posted on an incorrect place.
I just found a video of someone with the exact same problem, in case in helps: https://www.youtube.com/watch?v=zkvLchJ_0oU
UPDATE: I rooted it, install recovery and once im in recovery it doesn't turn off by itself what tells me that may not be a hardware problem, at least not battery related, all this just makes me feel more confused!!
UPDATE 2: I rebooted the phone to load the recovery again and the battery indication went from 89% 2 minutes ago to 11% this second time, maybe it's hardware after all..
Battery.....
TapaTalked from my Xperia™ Z (C660²) running Ultimate PureXZ Ultra!
I seriously don't think is the battery, I think it's something related to the energy but I'm not sure what. As I said before the battery went from 89% to 11% quite fast but when it was at 1% it stayed there for hours, if it was the battery wouldn't it had turned off? after it finally turned off I left it charging for about 12 hr and today morning I try to turn it on without it being connected and no luck, it kept shutting down after the Sony logo. Sometimes when I turn it on with the cable connected it loads the OS and I unlock the lockscreen, diconnect the cable and extraneously it stays on just with the battery power, I manage to put the ScreenOff timeout to 30 mins and it stays on all the time, as long as I don't do certain things like opening the camera, phone or sometimes it just randomly turns off from anywhere. I know it's not the rom because I've tried 4 different ones including the official installed by Sony Bridge....
If the issue is software related what could it be?? the bootloader? the bios power management? battery stats? maybe restoring TA backup(because I just relocked the bootloader using the option o flashtool, not flashing the TA backup)?
I'm concerned about buying a battery, installing it and seeing no change as I've read happened to some guys with the same problem.
I really like my phone but after this I'm not so sure i'll buy another Xperia because this has happened to so many people and apparently there's no solution, my phone is out of warranty and I life in a foreign country (Brazil) so you guys are all I have...
Same Problem Here ... Impossible to flash either from fastboot or from CWM or TWRP
Hi, I am having exactly the same problem. I was trying to revert to stock kernel from CM10.2 and was following one of the many guides here on XDA. The phone was not passing the «SONY» Logo, and immediately after such logo it simply went completely black and the phone is off. After two days of trying several things, including Fastboot of Stock ROM, fastboot of different boot.img files including Doomlord, using Sony Bridge for Mac, all of which did not solve the issue, the problem now is that when I try to flash any ROM, the flashing operation begins and then after approx 15 seconds the phone goes black and switches off. The battery is at 82%, so I am quite sure it is not a battery problem.
I am more and more convinced that the internal filesystem (or simply RAM) needs to be formatted at low level from scratch.
The only problem is that I do not know how to do it: how to do LOW LEVEL Formatting of RAM? Any instructions out there?
Any other suggestion?
Thanks
gcecchini said:
Hi, I am having exactly the same problem. I was trying to revert to stock kernel from CM10.2 and was following one of the many guides here on XDA. The phone was not passing the «SONY» Logo, and immediately after such logo it simply went completely black and the phone is off. After two days of trying several things, including Fastboot of Stock ROM, fastboot of different boot.img files including Doomlord, using Sony Bridge for Mac, all of which did not solve the issue, the problem now is that when I try to flash any ROM, the flashing operation begins and then after approx 15 seconds the phone goes black and switches off. The battery is at 82%, so I am quite sure it is not a battery problem.
I am more and more convinced that the internal filesystem (or simply RAM) needs to be formatted at low level from scratch.
The only problem is that I do not know how to do it: how to do LOW LEVEL Formatting of RAM? Any instructions out there?
Any other suggestion?
Thanks
Click to expand...
Click to collapse
It seems like there's no solution and I don't think my battery is broken so I won't try the Hardware Fix since I don't wanna break my phone more than it already is, tomorrow I'll try to go the a Sony service store and see what they think the problem is, since I unlocked my bootloader and relocked after I think they will be able to see this, I think it ain't gonna be a problem because my warranty was void long time ago, and it's 1 year anyhow.... I hope they recognize it's a sony's fault issue and they decide to fix it with no cost, very unlikely but hoping is free gcecchini, i'll keep you updated, also if you find a solution let me know.
Hi Ringox!!! I'm having exact problem as your's.. This all started when I upgraded to 4.4.4 . First it was giving some weird problem like when opening camera , the phone shuts down. Then a time came the device was not charging.. The device boots up when connected to wall charger. But as soon as charger is removed the phone shut's down. Without connecting the charger when I tried to power on, it shows sony logo for 1 second the shut's down. I tried installing every stock rom , custom rom, kernel etc and it didn't solve the problem. I also bought new battery but same problem. I don't think it's software or hardware or battery problem but may be bootloader is corrupted. May be when we flash bootloader ( as in samsung) we may solve this problem. But I cannot find any tutorial an instruction to flash bootloader.
Also from quickstyler thread I can confirm that I have same problem as him, the sony mobile battey test app shows same error battery temperature -30 C . But his hardware fix didn't work either.
By searching for the problem on youtube, xda, google and other sources I can confirm 1000s of people is getting this problem ..
Please developer and member , help us provide solutions and tips what we can do next...
I have news, after one month waiting for Sony to repair my phone they've finally said it can't be fixed and they said the problem is the motherboard which is approximately 130 dollars plus installation, so I decided to park my Xperia and buy a SGS4. Something interesting that happened is that now the phone starts and sounds, just with a black screen all the time with the backlight ON, maybe they fixed something and broke something else, I don't know. If anyone knows a solution to this rather than changing the motherboard I'd appreciate the answer. I wanna fix it to give it to my mother, but I won't be buying any other Sony smartphone ever again, their service is a disgrace and I couldn't be more unsatisfied with them.

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