Database Develop

Sound drops on other side of the line, help needed

Hi,
I have a problem with my Tytn II. When I'm calling with the phone to my ear (not even with the speaker on), the sound on the other side regularly drops to a very low level, and then goes up again. I however, keep hearing the person on the other side of the line without a problem.
This happens in some calls, not everytime. And if it occurs, it occurs on some moments, a few times in a row, and then it works fine afterwards.
It's my second Tytn II already, since I exchanged the first one, which had exactly the same problem. I already disabled 3G, but it didn't help...
1. Anybody who has the same problems? Any solutions?
2. Is this the fault of the device, or is it a network setting/problem?
3. Anything else you guys can suggest I try...?
Update: I got me another device again (third one already), this time a Dutch version (since 2 WWE versions had the problem).
I still have the same problem. On some calls, I cannot be heard from time to time on the other side of the line, which is really annoying.
Could this have something to do with the 3G/data connection problem mentioned in another post?
Thanks

Nobody can help me...?

There are more people who have this problem. I just called to HTC support to report the speaker-problem. During the call, the person could not hear me at certain moments. But I was not using the speaker! She included this in the ticket. They have no answer at the moment.

Come on people... Please post your experience here, so I can be sure if this device is faulty or not...

Did you try to change the "Settings > System > Microphone AGC" Settings?

SurfHost said:
Did you try to change the "Settings > System > Microphone AGC" Settings?
Click to expand...
Click to collapse
Yep, didn't help

No one else has this...?

hardware issue?

rzanology said:
hardware issue?
Click to expand...
Click to collapse
I think so yes... but I'm asking here to see if it's only my device that has it, or other people are having it too...

Nope, i have similar issues too. I find that when people don't hear me if i use Mute/Unmute, the issue goes away (at least for that call). Like you, i cannot always reproduce it, it happens from time to time, but no specific rule of occurrence.

darkilici said:
Nope, i have similar issues too. I find that when people don't hear me if i use Mute/Unmute, the issue goes away (at least for that call). Like you, i cannot always reproduce it, it happens from time to time, but no specific rule of occurrence.
Click to expand...
Click to collapse
I have not tried that yet... What network/country are you on?

Nobody else...?
I guess I do have a faulty device then

clippy said:
Nobody else...?
I guess I do have a faulty device then
Click to expand...
Click to collapse
Just noticed your posting. Yes I have this problem too. Am on Orange UK. I thought it was just the people I was talking to who were being ignorant & not listening to me properly.
Also noticed that the phone often just turns itself onto silent or vibrate even though I always keep both volume settings at full. Bizarre!!
If these two issues persist then I will be calling Orange as I keep missing calls due to the volume issue & secondly as it's a phone people should be able to use it as such.
*come back my beloved HTC Universal - your size is forgiven*

Sound drop
Hey people,
I've noticed the same here, i found another post on the forum that has the answer.
It worked for me.
This is what you can do:
Go to properties and the choose phone, then go to tab Band.
Here you change type network tot gms instead of auto. This wil increase your signal strength!

I'm kicking this post, since I got me another device again (third one already), this time a Dutch version (since 2 WWE versions had the problem).
I still have the same problem. On some calls, I cannot be heard from time to time on the other side of the line, which is really annoying.
Could this have something to do with the 3G/data connection problem mentioned in another post?

Just noticed this thread...
Same problems here, on an at&t Tilt.
My hope is that this is just a radio issue, and can be fixed in an update.

Finally I have found others with this problem! Thought I was going mad.
I sent my device back to htc and they replaced the board, but I am still having this issue. Sent it back to them today but now I dont hold out much hope of this being fixed now I see others have tried replacements. Very strange that only a few of us are getting it, even with different / devices new boards.
Are others not experiencing this at all or are they just putting up with it as it is a new device. Very annoying for personal use, but for business it is totally unusable.
Anyone have any ideas on what is causing this / how to resolve?
Thanks,
Steve

I now have the same problem after installing MS Voice command, I am wondering if everyone else in this post is using MS Voice command or is just a coincidence that the problem started after it was installed.

hmm
any fix for this then?

People complain about not being able to hear me..?

Hi folks
I'm wondering if my Kaiser is defective somehow. On occasions, during phonecalls, people are complaining about not being able to hear me loud enough, then after a few seconds they can hear me loud and clear again, without me doing anything.
This happens to almost every phonecall I make, which makes my skin crawl each time, as I'm afraid I could be using an expensive, yet defective Kaiser
Has anyone else experienced this, and if so found a solution?
Thanks for your interest!

Possible App conflict
I encounter the same problem and found out that a 3rd party application (resco audio recorder) is the culprit. Aparrently I enabled an option to record all voice calls and in effect, causes the 3rd party not to hear me. maybe you have the same issues

Try uninstalling any applications that might use the built in microphone and try.
Otherwise, you could have a defective Kaiser.

Try a different radio.

i have the same problem too. What is the best radio to use???

Doesn't upgrading the radio require a ROM update?

Upgrading the radio does indeed require a ROM update, but this is not the same part of the ROM as you would flash for example the AT&T or Dutty's latest to. You can change the radio ROM independantly of the 'application' ROM.
For my personally, the .17 radio ROM seems to work best, but others feel .31 feels best for them. You will have to consult the radio ROM thread (Kaiser -> Upgrading) for further information as to how to change them, and which ROM is compatible with your system.
EDIT: Note that this may or may not help with your issue, I simply do not know and you will have to try it yourself. It's just a suggestion that may fix this issue for you.

well why the hell cannot HTC do this at factory??? they really are dumb arses.
i dont expect to have to play with a phone changing files etc just to allow the person i am calling to hear me.
I wish NOKIA OR SAMSUNG had made it

If you've got a stock rom and radio - completely un flashed from new, then the problem is more likely to be hardware related. If you've changed the rom then there is a good chance that the problem is because the radio also needs to change.
Check here for which radios work with which roms.
I can't help with which will work for you but I've tried most radios and I've found 1.27.12.17 and 1.27.12.32 work well with stanfard HTC rom and also all of Dutty's and Schaps roms.

Yah, the same problem and found so far a brick wall as far as resolution. I am unsure if new radio will resolve the problem as one user has returned his "tilt" phone 3 times under warranty just for the speaker problem and each time the speakerphone did not work even when "replaced". Also, other users have tried different radio/rom as well as "replacing" there phone through warranty: each time result the same; speakerphone did not work.
Here are a couple links relating to the problem but each time the problem seemed to remain.
Here is first post under xda (5 pages i think;relates to speaker problem; you will see users tried different radios and such but no resolution to problem ever found):
http://forum.xda-developers.com/showthread.php?t=337931&page=5
here is another link from mobile planet that i started....
http://www.mobileplanet.com/ft.aspx?k=104689
resolution to this problem remains elusive. Some speculate that its due to non duplex design of the hardware while others speculate there might be some type of hack to correct this; but so far no fix has been found. Given the poor state of video drivers for this device; one has to wonder though if this is a software issue; but who knows.

Discussions regarding "callers not been able to hear me" seem to have died off.
I am still having this issue having tried many many different radios and roms. It's got to the point where I don't use the phone for calls anymore.
Today I flashed my phone back to the Taiwanese ROM and restored the OEM bootloader and went into the HTC service center. Of course the first thing they tried to do was test it on the spot by calling me in the shop. True to form it didn't show the issue which led them to believe it was more of a reception/network issue, even though I know it isn't. I have left it with them to send to their "technicians" and will await their outcome.
I asked another friend today if he's had the same issue where callers can't hear him and he does. Does anyone else still get "sorry I can't hear you" on nearly every call? I had always put this issue down to the crappy cellphone network in Taiwan but I had the same issue when I went back home last month where I've never had any phone call quality issues in the past (Vodafone NZ).
I'll post the outcome from HTC on Mon 6th Oct.

I'll probably get shot down in flames here but ...
The company I work for bought 200 Kaisers for our techs .... within a few days we people were complaining that the person on the other end of the phone couldn't hear them. It didn't take a genius to work out that with the STUPID mic location and the way you held your phone, the base of your thumb would completely cover the mic and make you inaudible!!
I do this daily without realising it!!!

Might be something to look at when/if I get my phone back. Out of interest... where is the mic???
The fact that the sound cuts in out out for my callers would suggest that it is a different issue though. It goes very very faint for them and then comes back to normal all without me moving or raising my voice.

Bottom right of the phone.... under the "reset" button.

Wow, I never knew that's where the mic was! Thanks!
That tiny hole next to the mini USB? It's almost on the back of the phone and definitely not close to the mouth when holding with your right hand.
I'll have to keep that in mind and see if it helps...

Yeah that's the one .... hold your phone in your right hand and let your hand relax a little and see where the mic ends up!! Completely covered by your hand!!

London luke said:
I wish NOKIA OR SAMSUNG had made it
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Click to collapse
i wouldn't say that unless you wanna piss alot of people off

DRZ400 said:
It didn't take a genius to work out that with the STUPID mic location and the way you held your phone, the base of your thumb would completely cover the mic and make you inaudible!!
I do this daily without realising it!!!
Click to expand...
Click to collapse
You're right!! I got my phone back from HTC and they couldn't fault the mic. When i got home I tested it with my usual hand grip and sure enough it blocks the mic completely and nothing can be heard by the person on the other end.
Fault = I have fat hands
Hopefully this thread will help anyone else with similar issues.

LOL ... I wonder how many they get daily due to this!!

I'm a leftie so my hands aren't blocking the mic. I also had this problem with the Qtek 8310

[Q] HTC One weird issue ? Network problems

Hi guys, I have a very strange issue with my HTC One regarding call reception, I've tried to search but can't really find anything so I hope this post is ok.
Firstly- I'm running the latest TrickDroid ROM, and whilst I'm 90% sure this problem existed on Stock there's still that 10% of me that isn't too sure.
Basically, whenever my girlfriend calls me, most of the time it doesn't show her contact name (it will if I ring her, however), and instead just display the phone number, but not with ANY OTHER CONTACT. (just realised the only thing I can think of differentiating her from any other contact is I have a direct dial widget on my homescreen for her)
Then, to make things even weirder, almost every time she tries to call me my phone will ring for a SPLIT SECOND, and then will cut out; and I won't have any missed calls.
She's told me about this for weeks now (she hates my phone, but I love it :<), but earlier I noticed what actually happens, as my phone was right in front of me.
When she calls, there is the split second ringtone, but then I noticed my network reception completely cuts out! This only lasts a few seconds then usually its fine, however there are times she's notified me that she's been trying to call for up to ten minutes to no avail (which I can see would be extremely frustrating).
Is my phone faulty? Should I take it back to Carphone Warehouse or is there anything I can try/do about it, also if anyone else has this problem I'd be intrigued to see how many!
Thanks guys, only flaw on a near-perfect handset!

no suggestions

Put back the stock Rom and see if it happens, you are the only one who can test it.
Also, try calling yourself from time to time either from a pc or another phone, the fact that it is your girlfriend calling doesn't have anything to do with it
Sent from my HTC One using Tapatalk 2

I didnt see any name only numbers when people calling me, that was on trickdroid.
I went back to stock and the problem solves, now im using Revolution and no problem at all. So i think i choose something wrong in trickdroid or its a bug, but im glad with my revolution now.

checksum123 said:
Put back the stock Rom and see if it happens, you are the only one who can test it.
Also, try calling yourself from time to time either from a pc or another phone, the fact that it is your girlfriend calling doesn't have anything to do with it
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
The thing is, I'm so sure it was an issue on stock aswell, since I was on stock for at least a week before I flashed TrickDroid, and my girlfriend was complaining about my phone as soon as I got it.
You say my girlfriend calling has nothing to do with it, I shall repeat again it is ONLY her trying to ring me that causes this issue, I make and receive a lot of phone calls and have a very active social life - my unlimited minutes tariff reflects this, and only when she calls does this strange problem occur.
The fact her contact doesn't display is just a minor problem I can live with, I'm more concerned about the fact that when she calls my reception drops almost instantly.

It must be a coincidence then because there is no logical explanation to this
Sent from my HTC One using Tapatalk 2

checksum123 said:
It must be a coincidence then because there is no logical explanation to this
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
is fast dormancy a thing that could be concerned? can't quite understand it as i'm not quite sobre at the moment but this seems like it could be related?

Problems with incall volume and speaker

Hi all
More than a month ago I sent my z3c to assistance because the magnetic charger sideburn was unsticking.
It came back a week later with a new one, all was perfect looking. But then a new problem appeared.
In the next days people started telling me that my voice was too weak during calls. I decided to check and have some tests. I found that my the voice at the other side of the call was really too weak and too low, not consistant, with interruptions, and that when i try to activate the speaker, it gets even worse. They can hear a loud background noise and the return of their voice, plus others rumors, with the result that having a normal call is almost impossible.
Since that moment, I already sent my phone twice to the service summing up to 4 times, (the first was this summer for the sim flap which couldn't close). I'm sending them emails every time explaining the problem; once they made an electrical fix, the second time they changed the logicboard, but the problem is still there.
I'd like to know if some of you has or had the same problem and how they fixed it. I asked to change mine with another but it seems like they don't want to.
It's always been stock, i don't think another rom could fix the problem
I want my phone operative... I even had to buy something else in the meantime otherwise i would have been for more than a month without a phone (I bought a OPX )
Thank you for the attention

Anyone?
Sent from my ONE E1003 using Tapatalk

Hi,
really no one knows something? Today I got my phone back for the 5th time, and again it has the same issue.... And they don't want to give me another one..
I honestly don't know what the hell could I do...
Thanks

weird sound on calls

hi
its hard to explain but after an update..not the last one but one before, when on calls does not matter if i make the call or someone calls me, i hear a funny sound the only way i can describe is like a metal door shutting in a warehouse now this at random times and random volume but always get it on every call.
i have never had it before and never had it on any other phone. i am on 3 network and it is unlocked. other then that the phone is still working fine and has been the best phone i had to date but this is really annoying now.
sure i am not the only one with this issue ?
many thanks

Don't stand so close to the warehouse
I'm on EE with the latest update and haven't noticed anything like that, was on 3 with the same update a couple weeks ago and had no issues either

*Detection* said:
Don't stand so close to the warehouse
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Click to collapse
lol funny no really it is happening anywhere. The only idea i had is that i have another sim-card inside from Bulgaria maybe if i take this out and see if there is any changes

I get the same thing on mine, quite frustrating. The other person doesn't hear it. I like your description, it also sounds like a sudden expiration of breath that fades out.

flash30 said:
hi
its hard to explain but after an update..not the last one but one before, when on calls does not matter if i make the call or someone calls me, i hear a funny sound the only way i can describe is like a metal door shutting in a warehouse now this at random times and random volume but always get it on every call.
i have never had it before and never had it on any other phone. i am on 3 network and it is unlocked. other then that the phone is still working fine and has been the best phone i had to date but this is really annoying now.
sure i am not the only one with this issue ?
many thanks
Click to expand...
Click to collapse
get EE contract they will enabvle VoLTE and u wil lhave HD quality sound over 4G .. if u dont have contract VoLTE is disabled ...
am on PAYG EE so no VoLTE but sound is perfect

flash30 said:
... i hear a funny sound the only way i can describe is like a metal door shutting in a warehouse ...
Click to expand...
Click to collapse
Any solution to this problem?
I have exactly what you describe. Except for the operator. I'm on Telia (Sweden)