Database Develop

[SOLVED] Problems with Google Play 3.5.15

So, recently I noticed that my Market (or Google Play, whatever you want to call it...) got updated to version 3.5.15. Since then, I'm not able to download some free apps like the newest Angry Birds (space) for example. It keeps saying that there is some kind of purchasing problem even though the app is free? This also happens with a few other apps...
The strangest thing is that I can download some other apps like Coin Dozer with the newest version, and I can't even update every app. I mean, I can update some of them, but I can't update Superuser for some reason...
I'm using the latest Temasek's KANG with the latest kernel from vadonka. (HOC LITE OTF 48MB). And I was wondering if this problem is related to the market version.
EDIT: So, I figured that I can only download apps from the Play Store I previously downloaded before. With other words, apps I once installed but then removed. (like Coin Dozer).
Thx for taking your time!
UPDATE 1:
So, after messing around a bit I finally managed to solve this problem. First I deleted all the updates and installed the market apk 3.4.4. Afterwards I made sure that the apk wouldn't update itself again with the help from this thread: http://forum.xda-developers.com/showthread.php?t=1431341
Now I got a functional Market again. It's not the latest, but at least it's working normally again. I know it didn't really solve the problem with Market 3.5.15, which is a pity because I kinda liked the new updates. But, Hey, you win something and you lose something.
UPDATE 2:
Finally, after the help from UnityCake (Thanks bro! ) , I managed to solve this problem and now I've got Market 3.5.15 working again! .
Thanks you guys for your help!
I really appreciated it!

I have the same configuration and all works fine. Try to reinstall the rom

or you could try clearing your market cache if you haven't already, failing that boot into recovery and wipe cache & dalvik there. or.. uninstall the market updates, and let it update again later =)

I have the same configuration and all works fine. Try to reinstall the rom
Click to expand...
Click to collapse
Do you also have Play Store 3.5.15? And it works fine on your phone?
or you could try clearing your market cache if you haven't already, failing that boot into recovery and wipe cache & dalvik there. or.. uninstall the market updates, and let it update again later =)
Click to expand...
Click to collapse
Hmmm... I already tried wiping cache and fixing the permissions. I'm pretty sure the problem is related to this specific version because previous versions were working fine for me. But I will try it, thanks for the tips!
EDIT: I tried wiping the cache of the market application and the problem still persists. Also, I deleted the updates and let the Market app update itself again to 3.5.15 and the problem still isn't gone. I'm pretty sure the problem is related to this Play Store version.

I had a big bug with latest version a couple of days ago, I couldn't instal anything and all installed apps vanished from market menu.
I erased my Google account from the phone and set it again and all was ok then.

Yes it's the same version
Envoyé depuis mon Optimus 2X avec Tapatalk

Striatum_bdr said:
I had a big bug with latest version a couple of days ago, I couldn't instal anything and all installed apps vanished from market menu.
I erased my Google account from the phone and set it again and all was ok then.
Click to expand...
Click to collapse
So I suppose you need to erase your Google account with the 'accounts & synchronization' option in settings. However when I try to do that, it says I only can delete my account by doing a factory reset in the 'Privacy' option. My question is, isn't there an easier way to delete my Google account, without losing all my data?

Maybe try to re-install/flash Google Play Store. We have the same ROM and KERNEL, but, I don't have any problem with the latest Market. Hope it helps.

mrgian said:
Maybe try to re-install/flash Google Play Store. We have the same ROM and KERNEL, but, I don't have any problem with the latest Market. Hope it helps.
Click to expand...
Click to collapse
Hmmm... Tried that already, didn't work out... thx for your reply anyway

SP1996AC said:
So I suppose you need to erase your Google account with the 'accounts & synchronization' option in settings. However when I try to do that, it says I only can delete my account by doing a factory reset in the 'Privacy' option. My question is, isn't there an easier way to delete my Google account, without losing all my data?
Click to expand...
Click to collapse
Yes that's what I did and had no problem to unset it... Strange...

Striatum_bdr said:
Yes that's what I did and had no problem to unset it... Strange...
Click to expand...
Click to collapse
Hmmm.... Okay, then I will factory reset my phone and reflash everything and see if that works... I can always restore my apps with Titanium Backup, so it's not a real big problem anyways.
UPDATE: So after a factory reset and a total reflash, Play Store 3.5.15 still doesn't work . It asked for permission when I opened the app for the first time and then it worked for a short time. Afterwards it asked again for the same permission and I accepted again and now I have the same problem as before. I'm clueless right now, any idea guys?

weird.. if you did a factory reset and reflashed it, the issue must be fixed. maybe its a rom issue or kernel?
Sent from my Optimus 2X using XDA

mrgian said:
weird.. if you did a factory reset and reflashed it, the issue must be fixed. maybe its a rom issue or kernel?
Sent from my Optimus 2X using XDA
Click to expand...
Click to collapse
Unlikely, I mean, you've got the same combination as me, like many others and it works fine on your phone and on the phones of everyone else. I really don't know what the problem is . Anyway I managed to fix this problem (sort of) so I got a decent market again .

SP1996AC said:
Unlikely, I mean, you've got the same combination as me, like many others and it works fine on your phone and on the phones of everyone else. I really don't know what the problem is . Anyway I managed to fix this problem (sort of) so I got a decent market again .
Click to expand...
Click to collapse
nice to hear that. is it fixed now?
Sent from my Optimus 2X using XDA

mrgian said:
nice to hear that. is it fixed now?
Sent from my Optimus 2X using XDA
Click to expand...
Click to collapse
Not completely, I reverted back to market 3.4.4 and made sure it wouldn't update itself anymore. So, I didn't solve the problem with Market 3.5.15, but I got at least a functional Market again.

Market "Error Processing Purchase" Fix
SP1996AC said:
Not completely, I reverted back to market 3.4.4 and made sure it wouldn't update itself anymore. So, I didn't solve the problem with Market 3.5.15, but I got at least a functional Market again.
Click to expand...
Click to collapse
I had this same issue. The quickest way to fix Market 3.5.15 is to:
1. Erase data for google play and Google Services Provider
2. Enter Recovery --> Advanced --> Fix Permissions
So now I can download apps on 3.5.15 without downgrading

UnityCake said:
I had this same issue. The quickest way to fix Market 3.5.15 is to:
1. Erase data for google play and Google Services Provider
2. Enter Recovery --> Advanced --> Fix Permissions
So now I can download apps on 3.5.15 without downgrading
Click to expand...
Click to collapse
YES!!!
This solved my problem! Thanks man!

4.2 Play Store Not Working on both mine and my sister's N7/Help

Hi:
My N7 in San Francisco and my sister's N7 in New Mexico can no longer download from the PlayStore. We get the following error:
Update for xxx could not be downloaded due to an error. Error retrieving information from server. [RPC:S-5:AEC-0])
Any ideas?
Thanks,
Tom

Same problem in Germany with Galaxy Nexus and Android 4.1.2!
I think it's a global Google Play problem.
Found a lot of this posts in different forums today.

thenrik said:
Hi:
My N7 in San Francisco and my sister's N7 in New Mexico can no longer download from the PlayStore. We get the following error:
Update for xxx could not be downloaded due to an error. Error retrieving information from server. [RPC:S-5:AEC-0])
Any ideas?
Thanks,
Tom
Click to expand...
Click to collapse
Do you have the 3.9.17 version? Open settings/apps/downloaded and open Google play and check version. While there clear data, force stop and reboot. Did you both do ota update, or did you both flash the update? We have 2 N7's, mine rooted and both of ours got the Ota at the same time. Both play stores work perfectly. Heck I didn't even loose root on mine.

leroybrute said:
Do you have the 3.9.17 version? Open settings/apps/downloaded and open Google play and check version. While there clear data, force stop and reboot. Did you both do ota update, or did you both flash the update? We have 2 N7's, mine rooted and both of ours got the Ota at the same time. Both play stores work perfectly. Heck I didn't even loose root on mine.
Click to expand...
Click to collapse
Hi I cleared data and rebooted. But it didn't solve the problem.
Galaxy Nexus
Android 4.1.2
Play: 3.9.16

leroybrute said:
Do you have the 3.9.17 version? Open settings/apps/downloaded and open Google play and check version. While there clear data, force stop and reboot. Did you both do ota update, or did you both flash the update? We have 2 N7's, mine rooted and both of ours got the Ota at the same time. Both play stores work perfectly. Heck I didn't even loose root on mine.
Click to expand...
Click to collapse
I have version 3.9.16. Tried to clear data, stopped and rebooted the phone. After that Google Play asked for terms agreement but the error still exists.

I posted this in another similar thread...
That commonly happens for stopping and clearing data of Google Framework services. Also break Push Notifications in some cases.
Fixes:
1. Clear data and cache of Play Store or
2. Remove and re add Google account and worst scenario do a
3. Factory Reset (then you can restore backed up apps but without data to minimize further issues.)
Sent from my SPH-D710/Nexus7 using Tapatalk v2.4.1

Omar04 said:
I posted this in another similar thread...
That commonly happens for stopping and clearing data of Google Framework services. Also break Push Notifications in some cases.
Fixes:
1. Clear data and cache of Play Store or
2. Remove and re add Google account and worst scenario do a
3. Factory Reset (then you can restore backed up apps but without data to minimize further issues.)
Sent from my SPH-D710/Nexus7 using Tapatalk v2.4.1
Click to expand...
Click to collapse
Thanks! Worked without factory reset

Stinsonmaster said:
Thanks! Worked without factory reset
Click to expand...
Click to collapse
Yeah factory reset is for worst case scenario. Glad you resolve the issue. :beer:
Sent from my SPH-D710/Nexus7 using Tapatalk v2.4.1

How do I go about removing and adding my account again?
Sent from my Nexus 7 using Tapatalk 2

hic9582 said:
How do I go about removing and adding my account again?
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Go into setting accounts.. click on google account. click on the ... for settings.. Click delete account...
Reboot device.. Set account back up. On boot it should ask you to set up google account. If not go to settings accounts add account...

hic9582 said:
How do I go about removing and adding my account again?
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Go to Settings. Underneath account hit Google. Tap your email address. Go into the menu (three small squares in top right corner) and tap 'Remove account'.
*Sent from N7*

just Clearing the data of market place and force close it didnt do the trick
so i removed google account, rebooted and added google account again, it worked! :good: without factory reset

I am also having a similar issue, however, i have tried removing and re-adding my daughters gmail account, i have cleared the cache and force stopped the play store and i have also done a factory reset. While doing the factory reset does initially resolve the problem, shortly after the second or third download i get an error message advising that it could not verify my account details, it then comes back with the 'error retrieving information from server[RPC:S-5:AEC-0]'. What i have noticed is that the device is not registering itself against the gmail account as when i sign in from my laptop it does not show the device in the list when trying to download an app.
device - A13MID
Android - 4.0.4
baseband - 1.5
kernel - 3.0.8+
any other information you want i can get but id appreciate any help i can get as my daughter is getting kinda upset she cannot install any apps on her new tablet.
(last resort would be to return the device but that will cost me greatly as it was shipped from china (was ordered through amazon).

logansfolly said:
I am also having a similar issue, however, i have tried removing and re-adding my daughters gmail account, i have cleared the cache and force stopped the play store and i have also done a factory reset. While doing the factory reset does initially resolve the problem, shortly after the second or third download i get an error message advising that it could not verify my account details, it then comes back with the 'error retrieving information from server[RPC:S-5:AEC-0]'. What i have noticed is that the device is not registering itself against the gmail account as when i sign in from my laptop it does not show the device in the list when trying to download an app.
device - A13MID
Android - 4.0.4
baseband - 1.5
kernel - 3.0.8+
any other information you want i can get but id appreciate any help i can get as my daughter is getting kinda upset she cannot install any apps on her new tablet.
(last resort would be to return the device but that will cost me greatly as it was shipped from china (was ordered through amazon).
Click to expand...
Click to collapse
Since you were comfortable wiping the device I would recommend downloading the fastboot files and manually flashing them through the boot loader. Go to fresh 4.2.
Now there is a commonality between some of these stories I've heard. How old is your daughter listed on the account? You don't have to post it lol I'm not a creeper, but if she is underage I wonder if it causes issues... Just some random thoughts.
Is your N7 GSM? Because it shouldnt have a baseband
Sent from my Nexus 7 using Tapatalk HD

Great Solution
erica_renee said:
Go into setting accounts.. click on google account. click on the ... for settings.. Click delete account...
Reboot device.. Set account back up. On boot it should ask you to set up google account. If not go to settings accounts add account...
Click to expand...
Click to collapse
Thanks, this worked for me. Yet, do I have to look forward to continueing to have to do this?

[Q] 4.3 OTA Availability

Does anyone know if a HTC One that is not used on AT&T or T-Mobile will receive this update automatically?

Are we talking a sense 5 HTC One? Or a GE One? Please supply a little more information.

MisterRich said:
Are we talking a sense 5 HTC One? Or a GE One? Please supply a little more information.
Click to expand...
Click to collapse
My bad. I thought I included that originally. I mean the Google Play edition that's already started with the rollout. I haven't seen anything on my phone yet and was curious if the carrier would have any impact on that.

There's a way of forcing your phone to look for the update. Sorry but I can't remember what it is but I've seen it before. It involves clearing the data and/or cache in settings for one of the Google apps and rebooting I think. Maybe do a search, or someone here will probably know.
Sent from my HTC One using xda premium
EDIT: clear data for Google Services Framework in Settings -> Apps -> (All) and reboot then check for updates again..

redbull123 said:
There's a way of forcing your phone to look for the update. Sorry but I can't remember what it is but I've seen it before. It involves clearing the data and/or cache in settings for one of the Google apps and rebooting I think. Maybe do a search, or someone here will probably know.
Sent from my HTC One using xda premium
EDIT: clear data for Google Services Framework in Settings -> Apps -> (All) and reboot then check for updates again..
Click to expand...
Click to collapse
I tried that with no luck.

Post my question here instead of creating a new thread. My phone is a rommed GE HTC One and I just got a notice saying there is a 4.3 update (188.xx mb) This did it by itself, im running a custom kernel (based on GE) that came with the rom, is it safe to update to 4.3?

It will fail

gunnyman said:
It will fail
Click to expand...
Click to collapse
Do you know a way to make it work? Dont really want to find another rom GE with 4.3 and clear my phone again :|

Unless you do the full conversion to google edition, you can't get ota so just flash one of the 4.3 roms.

redbull123 said:
EDIT: clear data for Google Services Framework in Settings -> Apps -> (All) and reboot then check for updates again..
Click to expand...
Click to collapse
To anyone else reading this, don't try this. I cannot install apps from the play store right now.
http://www.reddit.com/r/Android/comments/1j66dt/psa_do_not_clear_data_for_google_services/
EDIT: Removing all Google accounts and adding them back seems to have fixed the issue.

ArmyAg08 said:
To anyone else reading this, don't try this. I cannot install apps from the play store right now.
EDIT: Removing all Google accounts and adding them back seems to have fixed the issue.
Click to expand...
Click to collapse
I forced the update any device did the same thing; removing and adding my Google accounts did fix the issue too. However, I can no longer use tethering on my device – if you use tethering, does it work for you?

coffee_coffee said:
I forced the update any device did the same thing; removing and adding my Google accounts did fix the issue too. However, I can no longer use tethering on my device – if you use tethering, does it work for you?
Click to expand...
Click to collapse
I don't use tethering.

Google now error

Anybody having trouble with Google now have a connection error? I'm crdroid ROM.. Franco kernel

mrgwap said:
Anybody having trouble with Google now have a connection error? I'm crdroid ROM.. Franco kernel
Click to expand...
Click to collapse
Go to google now settings>now card setting> delete card preference. Reboot the device and you're good to go

SAW_JOK3R said:
Go to google now settings>now card setting> delete card preference. Reboot the device and you're good to go
Click to expand...
Click to collapse
Thank u so much that did the trick

mrgwap said:
Thank u so much that did the trick
Click to expand...
Click to collapse
You're most welcome mate glad to hear that your problem has solved

SAW_JOK3R said:
You're most welcome mate glad to hear that your problem has solved
Click to expand...
Click to collapse
Hey do u know how to fix this?

mrgwap said:
Hey do u know how to fix this? View attachment 3191395
Click to expand...
Click to collapse
It's kinda common problem.
1. Remove your google account and re-add it.
2. Clear cache and data of google play services, google play, download manager and google service framework
3. Reboot the device
4. Go to playstore and accept terms and condition and this time the app should start downloading. If it don't then stop the download (processing) and reboot the device again.
Hope it helps

SAW_JOK3R said:
It's kinda common problem.
1. Remove your google account and re-add it.
2. Clear cache and data of google play services, google play, download manager and google service framework
3. Reboot the device
4. Go to playstore and accept terms and condition and this time the app should start downloading. If it don't then stop the download (processing) and reboot the device again.
Hope it helps
Click to expand...
Click to collapse
Still the same error its crazy

Question Google backup not working when screenlock is set for android13

Hi, I recently upgraded to OOS 13 stable version and I found the builtin backup to google does not work anymore if I enable the lockscreen password.
If I remove the lockscreen password, the backup could succeed.
I am wondering whether anyone has the same issue ?
BTW, I have magisk module installed and rooted.

How do you know it's not working?

dladz said:
How do you know it's not working?
Click to expand...
Click to collapse
Go to system -> google -> backup
Click backup now, it will prompt the lockscreen and starts to backup, then it will complain 'backup failed'.
Open your google driver and check your backup file, it will show size of zero.

churchmice said:
Go to system -> google -> backup
Click backup now, it will prompt the lockscreen and starts to backup, then it will complain 'backup failed'.
Open your google driver and check your backup file, it will show size of zero.
Click to expand...
Click to collapse
Oh ok, that's odd. What size pin / password do you have?
If it's 4 then increase it to 6 and see if it helps..
Shouldn't but give it a whirl

Have you tried uninstalling/ installing Google play services?

dladz said:
Oh ok, that's odd. What size pin / password do you have?
If it's 4 then increase it to 6 and see if it helps..
Shouldn't but give it a whirl
Click to expand...
Click to collapse
thanks bro, I tired it , the backup still fails.

churchmice said:
thanks bro, I tired it , the backup still fails.
Click to expand...
Click to collapse
Ah sorry man... That's really odd... I don't back up myself, I just do photos and sync my contacts

dladz said:
Have you tried uninstalling/ installing Google play services?
Click to expand...
Click to collapse
You saved my day. I uninstalled the recent update for the google play service and the backup seems to work.
Not sure it will continue work if the google play service is updated again, will keep on posting the result.

churchmice said:
You saved my day. I uninstalled the recent update for the google play service and the backup seems to work.
Not sure it will continue work if the google play service is updated again, will keep on posting the result.
Click to expand...
Click to collapse
Ha. No worries man. Hit the like button
Glad you're sorted buddy...you can replicate it as many times as you like.

Hi.
NFC working ok on Android 13 ?
I don't now update or not update... ?

onken said:
Hi.
NFC working ok on Android 13 ?
I don't now update or not update... ?
Click to expand...
Click to collapse
Of course its working. Everything is.