[Q] Phone restarts on installing new apps - Xperia SP Q&A, Help & Troubleshooting

I noticed when installing new apps or updating from Google Play the screen would distort for a few seconds and the phone would reboot. It happens about 3 out of every 4 times I try to install or update. Any advice?
Phone model C5303
Firmware 12.0.A.2.245
Rooted with CWM

It might be a sdcard problem, check your logcats
You wouldn't care where I sent this message from.

CallMeVentus said:
It might be a sdcard problem, check your logcats
You wouldn't care where I sent this message from.
Click to expand...
Click to collapse
Well I don't have an SD card installed yet, its all on internal storage, but yeah logcat is a good idea. Don't know why I completely forgot about it.

ByteFalcon said:
Well I don't have an SD card installed yet, its all on internal storage, but yeah logcat is a good idea. Don't know why I completely forgot about it.
Click to expand...
Click to collapse
Don't worry, I too forget about logcats once in a while until it hits me sometimes it can also be a problem with the apk's installation method, like if it tries to create a temp partition to store itself. I know a game that does that (The Respawnables) and it caused the same headache for my sister's S4.
You wouldn't care where I sent this message from.

Related

Problem for my N1 with CM 6

Don't why happen from last week, my N1 can't do update in market, it can download it but can't setup....
When i go to "Applications"-->"Manage Applications"--> all information are show "Computing"
I can't setup and uninstall all the apps.....Anyone help me
also when i plugin the usb cable, still not have notice on the status bar.....
Please HELP.....i'm so sad now
terrywai said:
Don't why happen from last week, my N1 can't do update in market, it can download it but can't setup....
When i go to "Applications"-->"Manage Applications"--> all information are show "Computing"
I can't setup and uninstall all the apps.....Anyone help me
also when i plugin the usb cable, still not have notice on the status bar.....
Please HELP.....i'm so sad now
Click to expand...
Click to collapse
Me too. Please somebody help us.
LEF32 said:
Me too. Please somebody help us.
Click to expand...
Click to collapse
Seems something crash but don't which part, somebody help us
I recently have experienced the same problem and I spent nearly 3 days to get my phone back to work.
The issue is probably caused by broken app file on SD card.
I'm sure there's one way to replay the issue: get more than 100 apps on SD card, then use Titanium Backup to move all apps from internal storage to SD card, before it finishes (near the end) force close Titanium Backup. On next boot, Android won't be able to load all apps on SD card anymore.
My solution was:
Connect the sd card onto a computer using a card reader. Go to .android_secure folder, then sort by modifying date. Delete few latest apps then put the SD back to your phone but you have to re-install the apps which you deleted.
Good luck!
If you use apps to ext, you can just restore your nandroid...
Sent from my Nexus One using XDA App
Thanks! I did what you said only I deleted all the apps in the android secure folder to be sure. And so far is working well for a couple of days. Thank you again.
Sent from my Nexus One using XDA App

Storage issue

I was tinkering round this morning and looked into my devices storage and saw that 27gb of 32gb were being used.
Did some math on my own:
Apps: 2.82gb
Music: 3.23gb
Photos: 1.12gb
Other: 19.85gb:
-Nandroids: 9gb
-Titanium Back up 1gb
2 roms: 1.5gb
Somewhere in the "Other" category something is eating up 9gb of space. I used my file explorer and couldn't pin anything that big down. I am going to offload my nandroids but I shouldn't have to.
Anyone else run into this or know what this 9gb "other" hog could be
Is there an app or system setting I am missing to ID this?
Sprint HTC One
Running: D3rpONE
Found My Screenie...
tdubbs27 said:
Found My Screenie...
Click to expand...
Click to collapse
Your 'other' is really suspicious. Mine is ~7GB. I'd do a factory reset, easiest way IMO.
If you're flashing roms or doing backups with any other apps (CWM or something). I'm guessing they would go there. Check your download folder as well if you do a lot of downloading.
You may also try installing airdroid and using the desktop filemanager to whittle down your list as well.
Download Disk Usage. It shows you visually whats taking up space. It's amazing.
Thanks for advice using disk usage. I don't know why I didn't reinstall that sooner.
I did some digging and searching around the interwebs and found out this is a known issue. Other people have noticed it in droves. From my early intel: when you delete files you lose data blocks and they are marked as bad. If you ran dsk chk they would come up as corrupt. People are losing more storage space than I did.
2 solutions came up:
1. Reformat your SD: Copy everything to PC>reformat>copy everything back....time consuming but worked from what I could tell
2. There is an update that has been released overseas(asia, india, etc) that seems to fix this issue. It's a known HTC ONE issue so maybe someday I will see an update that will fix it.
If you are experiencing the same thing you can do some light reading:
Here: http://forum.xda-developers.com/showthread.php?t=1630914
or
Here: http://forum.xda-developers.com/showthread.php?t=1632999
Thanks for your help...
tdubbs27 said:
Thanks for advice using disk usage. I don't know why I didn't reinstall that sooner.
I did some digging and searching around the interwebs and found out this is a known issue. Other people have noticed it in droves. From my early intel: when you delete files you lose data blocks and they are marked as bad. If you ran dsk chk they would come up as corrupt. People are losing more storage space than I did.
2 solutions came up:
1. Reformat your SD: Copy everything to PC>reformat>copy everything back....time consuming but worked from what I could tell
2. There is an update that has been released overseas(asia, india, etc) that seems to fix this issue. It's a known HTC ONE issue so maybe someday I will see an update that will fix it.
If you are experiencing the same thing you can do some light reading:
Here: http://forum.xda-developers.com/showthread.php?t=1630914
or
Here: http://forum.xda-developers.com/showthread.php?t=1632999
Thanks for your help...
Click to expand...
Click to collapse
I'm definitely going to check on this
Sent from my HTCONE using xda premium
Also check if you are using Google play music and have a lot of playlists pinned. I believe that and movies actually show there in other.
Sent from my HTC One
I couldn't just let this rest. I like to flash roms and knew I would need strorage space for some nandroids in the future. Here are somethings I tried and had issues with.
Formatting the SD card: I could not for the life of me get this done.
-Nothing in TWRP
-Couldn't do it in windows
-Couldn't mount the sd in TWRP or regularly and get it to show up in windows file explorer as a drive to format
Eventual solution:
I formated the data in TWRP using the format data option. I copied everything over before I did it. When I came back I flashed a new rom and was still missing 7 gb. No apps, no music, nothing. SD card was empty still only showed 25 gb available.
Conclusion: I think I have some bad sectors in their somewhere. I read that I could go back completely to stock and try to star this whole process over.
One question: Can I unlock using HTCdev as many times as I want or is it a one time thing?
Anyone else in the same boat?
help...
tdubbs27 said:
I couldn't just let this rest. I like to flash roms and knew I would need strorage space for some nandroids in the future. Here are somethings I tried and had issues with.
Formatting the SD card: I could not for the life of me get this done.
-Nothing in TWRP
-Couldn't do it in windows
-Couldn't mount the sd in TWRP or regularly and get it to show up in windows file explorer as a drive to format
Eventual solution:
I formated the data in TWRP using the format data option. I copied everything over before I did it. When I came back I flashed a new rom and was still missing 7 gb. No apps, no music, nothing. SD card was empty still only showed 25 gb available.
Conclusion: I think I have some bad sectors in their somewhere. I read that I could go back completely to stock and try to star this whole process over.
One question: Can I unlock using HTCdev as many times as I want or is it a one time thing?
Anyone else in the same boat?
help...
Click to expand...
Click to collapse
If you go back completely to stock, your bootloader will probably still be unlocked (unless you relock and use an RUU). The code you got to disable your bootloader the first time around will work however many times you want. To be honest though, I wouldn't be surprised if that 7GB were used by the system ROM/frameworks and I'd be even less surprised if you still found files on your SD card in a .Trashes folder or something from earlier. Formatting data tends to leave weird remnants all over the place.
Also, +1 to the Google Music thing. Definitely shows up in other for me.
Rirere said:
If you go back completely to stock, your bootloader will probably still be unlocked (unless you relock and use an RUU). The code you got to disable your bootloader the first time around will work however many times you want. To be honest though, I wouldn't be surprised if that 7GB were used by the system ROM/frameworks and I'd be even less surprised if you still found files on your SD card in a .Trashes folder or something from earlier. Formatting data tends to leave weird remnants all over the place.
Also, +1 to the Google Music thing. Definitely shows up in other for me.
Click to expand...
Click to collapse
Thank you. It gives me more options and more to think about.
-Can't find anything substantial in a .trashes folder
-Dont use any Google Music services
Really wish I could truly reformat/check for bad sectors to find out if it's corrupt or just buggy...
tdubbs27 said:
Thank you. It gives me more options and more to think about.
-Can't find anything substantial in a .trashes folder
-Dont use any Google Music services
Really wish I could truly reformat/check for bad sectors to find out if it's corrupt or just buggy...
Click to expand...
Click to collapse
Do you have a custom recovery? If so, try running Fix permissions. It'll tell you for one if it hits any errors (because it finds files it can't change perms for), and may help with the issue (or use the Fix permissions tool in ROM Manager if you'd rather not use recovery).
Rirere said:
Do you have a custom recovery? If so, try running Fix permissions. It'll tell you for one if it hits any errors (because it finds files it can't change perms for), and may help with the issue (or use the Fix permissions tool in ROM Manager if you'd rather not use recovery).
Click to expand...
Click to collapse
-Ran fix permissions in recovery: no errors everything went as it should
-Ran fix persmissions in viper rom: terminal settings: no errors everything ran as it should
Is there a way to reformat the SD card/partition? I don't think the TWRP method really reformatted it. Just erased everything.
Clockwork gives you the ability to set a swap partition but not a true reformat
tdubbs27 said:
-Ran fix permissions in recovery: no errors everything went as it should
-Ran fix persmissions in viper rom: terminal settings: no errors everything ran as it should
Is there a way to reformat the SD card/partition? I don't think the TWRP method really reformatted it. Just erased everything.
Clockwork gives you the ability to set a swap partition but not a true reformat
Click to expand...
Click to collapse
Have you tried TWRP's advanced wipe? If you haven't, it's worth a shot, but I cannot stress enough that you should be careful. This is exactly the kind of problem that you can bork your phone trying to fix for no good reason.
Rirere said:
Have you tried TWRP's advanced wipe? If you haven't, it's worth a shot, but I cannot stress enough that you should be careful. This is exactly the kind of problem that you can bork your phone trying to fix for no good reason.
Click to expand...
Click to collapse
Your exactly correct on the last point. I am going to keep listening and looking. I think/hope/pray the update the internationals got can be applied some way in the future and may help out a bit. Just going to have to utilize some cloud storage a little better.
it's not totally/technically broke and I am not going to do more harm.
Thanks for all your help and suggestions
I've been having the same problem, but notice something interesting. My phone said I had almost 20GB in the other category, and I didn't know why.
I downloaded disk usage to get a detail view of what's going on in my storage and I was able to clear 12GB with just deleting old downloads, TWRP backups, Titanium Backups. Still cleaning house.
Also after doing some research, the data that's stored by your apps (ext. PS3 Trophies is a 8mb download, buts it's total size is 31mb on the phone) is counted in the Other section and not part of the app data. So the more apps u have like this installed, the more likely the Other section will balloon in size.
Remember, when u remove and app, it's stored data is still in the phone storage.
Sent from my HTCONE using xda premium
mprunty said:
I've been having the same problem, but notice something interesting. My phone said I had almost 20GB in the other category, and I didn't know why.
I downloaded disk usage to get a detail view of what's going on in my storage and I was able to clear 12GB with just deleting old downloads, TWRP backups, Titanium Backups. Still cleaning house.
Also after doing some research, the data that's stored by your apps (ext. PS3 Trophies is a 8mb download, buts it's total size is 31mb on the phone) is counted in the Other section and not part of the app data. So the more apps u have like this installed, the more likely the Other section will balloon in size.
Remember, when u remove and app, it's stored data is still in the phone storage.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
I use disk useage but it doesn't even show my max storage space as 32gb. It shows 26gb. See Screenshot: So I have 6gb that aren't even registering as available storage. I was trying to clean out some old app storage but the space they use is so small. Would they be worth it? I think the fact I am missing 6 gb is more troubling.
I could be wrong, but doesn't the phone only have 27GB of formatted space?
Sent from My Only "One"
any device with internal memory will lose some. this is the exact reason i havent gotten one yet bc im praying that sprint will get the 64gb version. i will say that if they are going to advertise a device at xyz gb then they should build in the extra needed for system so we actually get what we pay for. cloud storage and otg are there but still a slight pain in the butt.
guess ill be holding on to my evo lte for another yr or so.
xanmanz31 said:
cloud storage and otg are there but still a slight pain in the butt.
Click to expand...
Click to collapse
Is OTG standard in Android? Does the One need to be rooted?

[Q] Screenshot not saving

I'm having issues while attempting to capture a screenshot.
Each time I try to take a screenshot, I get a message in my notification saying "Couldn't capture screenshot. Storage may be in use."
Has anyone had this issue?
Can anyone help me sort out this problem?
Also, I'm on ViperOne M8.
It will save automatically please check your internal storage.
andrewnelson said:
It will save automatically please check your internal storage.
Click to expand...
Click to collapse
I've checked. I've even tried switching the save destination to the external SD card. No luck
just a bird xo said:
I've checked. I've even tried switching the save destination to the external SD card. No luck
Click to expand...
Click to collapse
Did you ever get this figured out, I just got this error too....I think it's because i reformated my Internal Sd card...not sure what caused it...flashing a new Rom clean didn't fix it either...Gonna try to Ruu and if that don't work i'll be lost....
Edit: I was able to get it working by going into recovery and wiping internal storage and fixing permissions...
Verizon HTC One M8 Same Issue
EVOuser94 said:
Did you ever get this figured out, I just got this error too....I think it's because i reformated my Internal Sd card...not sure what caused it...flashing a new Rom clean didn't fix it either...Gonna try to Ruu and if that don't work i'll be lost....
Edit: I was able to get it working by going into recovery and wiping internal storage and fixing permissions...
Click to expand...
Click to collapse
Documenting that I also have just begun having the same issue. Sometimes a reboot will clear it, but not always.
FYI... looking for resolution.
It appears to be related to KitKat and access (or lack thereof) to the external SD card (or other storage locations). I CAN take some snapshots (Rooted Stock). Apparently, the UP24 app doesn't have 'permission' and I am guessing that is why I have what now appears to be an isolated occurrence.
I don't want to "break any rules" so please forgive me if this is a 'no-no'. This link explains what is going on better than I...
Evidently I am not allowed to post outside links, but I bet a search for "kitkat-sdcard-changes" will get you close.
HTH, Bill
EVOuser94 said:
Did you ever get this figured out, I just got this error too....I think it's because i reformated my Internal Sd card...not sure what caused it...flashing a new Rom clean didn't fix it either...Gonna try to Ruu and if that don't work i'll be lost....
Edit: I was able to get it working by going into recovery and wiping internal storage and fixing permissions...
Click to expand...
Click to collapse
I'm not sure if anyone else has this issue, or still has this phone, but I was able to fix it by renaming the sdcard\Pictures\Screenshots directory to "Screenshots1" and creating a new directory named "Screenshots".
It looks like there were some hung broken image files in the old directory that still registered as saving.
Hope this helps - a year after the fact.
I recently had this problem as well, and used this exact solution.
Sprint M8 Converted HK 4.25.654.14

Internal SD suddenly became r/o only

Hi,Running on AllianceROM 4.1.2
Was running well when this problem came after my phone crashed and restarted after using phone cam to take a pic.
So when browsing gallery,a notification kept saying "not an error (code 0) could not open the database in read/write mode"
So I realized that my internal SD became r/o.I mounted back to r/w and the notification went away.
However,everytime I take a picture,the internal SD will be back to r/o! But the strange thing is..I have set pictures taken to be saved to external SD card...
Any solutions?
Thanks!
JxXxn said:
Hi,Running on AllianceROM 4.1.2
Was running well when this problem came after my phone crashed and restarted after using phone cam to take a pic.
So when browsing gallery,a notification kept saying "not an error (code 0) could not open the database in read/write mode"
So I realized that my internal SD became r/o.I mounted back to r/w and the notification went away.
However,everytime I take a picture,the internal SD will be back to r/o! But the strange thing is..I have set pictures taken to be saved to external SD card...
Any solutions?
Thanks!
Click to expand...
Click to collapse
try to install in a proper way.
Have you tried fix permissions in recovery?
Hi,
I will try to fix permissions in twrp recovery and monitor..thx for the input!
Hi,
Looks like trying to fix permissions in recovery did not help to solve this problem.
However,the internal SD reverting to read only seems to be event triggered,like taking a photo..but strangely my settings are to store photos taken into ext SD.I have searched around XDA with almost similar problems on this and saw some posts on using su commands to fix it.However,I am unsure on which command to use..can someone point me to the right one?
Thanks!
JxXxn said:
Hi,
Looks like trying to fix permissions in recovery did not help to solve this problem.
However,the internal SD reverting to read only seems to be event triggered,like taking a photo..but strangely my settings are to store photos taken into ext SD.I have searched around XDA with almost similar problems on this and saw some posts on using su commands to fix it.However,I am unsure on which command to use..can someone point me to the right one?
Thanks!
Click to expand...
Click to collapse
What camera app you using? Have you tried changing settings to store photos in internal memory?? Maybe to store photos on ext SD, the app prevents writing to internal SD and doesnt revert back to r/w?
The Dork Knight Rises said:
What camera app you using? Have you tried changing settings to store photos in internal memory?? Maybe to store photos on ext SD, the app prevents writing to internal SD and doesnt revert back to r/w?
Click to expand...
Click to collapse
I am using the default stock camera.This happened after I was taking a photo and suddenly the screen flickered and shut down(found out was bloated battery issue).Since then,every time I take a picture,the internal SD will change to r/o.
JxXxn said:
I am using the default stock camera.This happened after I was taking a photo and suddenly the screen flickered and shut down(found out was bloated battery issue).Since then,every time I take a picture,the internal SD will change to r/o.
Click to expand...
Click to collapse
Maybe something broke when the phone suddenly died in the middle of writing to memory...have you tried reformatting your sdcard since the incident? I suggest you give it a try (after backing up, of course, formatting will wipe EVERYTHING on memory!!)
The Dork Knight Rises said:
Maybe something broke when the phone suddenly died in the middle of writing to memory...have you tried reformatting your sdcard since the incident? I suggest you give it a try (after backing up, of course, formatting will wipe EVERYTHING on memory!!)
Click to expand...
Click to collapse
Hmmm,my last resort is to reformat the phone.I see there is a number of su commands,but I am unsure if it works?Can anyone recommend me any?
JxXxn said:
Hmmm,my last resort is to reformat the phone.I see there is a number of su commands,but I am unsure if it works?Can anyone recommend me any?
Click to expand...
Click to collapse
For what, formatting? Use your custom recovery (CWM, TWRP etc.), that's easiest...
You can first try a factory reset, if that doesn't solve it, go advanced and format/wipe your partitions...then flash a new ROM.
(<---Remember to thank me if this helps! :good
The Dork Knight Rises said:
For what, formatting? Use your custom recovery (CWM, TWRP etc.), that's easiest...
You can first try a factory reset, if that doesn't solve it, go advanced and format/wipe your partitions...then flash a new ROM.
(<---Remember to thank me if this helps! :good
Click to expand...
Click to collapse
Command to repair SD card?
I really hope to use reformat as a last resort:
JxXxn said:
Command to repair SD card?
I really hope to use reformat as a last resort:
Click to expand...
Click to collapse
Personally, i would reboot into recovery, hook it up to your pc, mount your sd card, and use some real tools.
Azeazezar said:
Personally, i would reboot into recovery, hook it up to your pc, mount your sd card, and use some real tools.
Click to expand...
Click to collapse
Hi,
Can you tell me the name of the tool?
Start with CHKDSK
Azeazezar said:
Start with CHKDSK
Click to expand...
Click to collapse
Chkdsk seems to fix it..so far no error msg for the past 2 days.Thanks!will continue to monitor:good:

[Q] Link2SD not working at all after CM11 upgrade.

Hello peeps!
This is my first post! But it aint any tutorial, rather just a problem I am facing. Since, ya'll know, galaxy pop has a very little internal memory, hence, too many apps cannot be installed. However, this problem was overcome by apps such as the one mentioned in the question. But now the problem I face is, after I upgraded to CM11 (jenkins) this method no longer works. From un-installing system apps to moving them. Either there is so "no media available error" or "no sufficient permissions error" (even though SU allows L2SD) :crying:
So, is there something I am missing out? Is there something I need to do? I am ready to wipe data any number of times, but just don't want to downgrade.
PS. I tried the ADB method. :laugh: It was decent, but problem? System apps can't be moved, or atleast the option wasn't enabled in my phone.
PPS. I really love this ROM, so please, any suggestions except downgrading would be appreciated. :fingers-crossed:
You should uninstall link2sd and flash cronmod INT2EXT. It's a script that mounts your sd-ext partition as data, so that you get more storage.
For this need a class 10 sd card or faster and you have to create an sd-ext partition on it. There are many tutorials on how to do that, just Google it.
Sent from my GT-S5570 using XDA Free mobile app
Thank you very much!
ast00 said:
You should uninstall link2sd and flash cronmod INT2EXT. It's a script that mounts your sd-ext partition as data, so that you get more storage.
For this need a class 10 sd card or faster and you have to create an sd-ext partition on it. There are many tutorials on how to do that, just Google it.
Sent from my GT-S5570 using XDA Free mobile app
Click to expand...
Click to collapse
Well, thank you for that suggestion. Well, since i already created a mount script with link2SD, is it alright if i just unsinstall it?
acdroid said:
Well, thank you for that suggestion. Well, since i already created a mount script with link2SD, is it alright if i just unsinstall it?
Click to expand...
Click to collapse
Be sure to check if it removes the script or not. In theory it does, but checking doesn't hurt.
Sent from my GT-S5570 using XDA Free mobile app
Yeah.
ast00 said:
Be sure to check if it removes the script or not. In theory it does, but checking doesn't hurt.
Sent from my GT-S5570 using XDA Free mobile app
Click to expand...
Click to collapse
I will be sure to do that!
No Success.
hey, I just wanted to inform that I tried to use Cronmod's INT2EXT, but it didn't do the trick for me. :crying: I was wondering, every time I use ES file explorer, I see a "sd-ext" folder. Will moving apps there do the trick?
I know this may be a stupid question, but I am just curious.
nice post :good:
link to CM11
heyy!!
can you give me the link of CM11 tht you have? and can you save accesspoint in that rom?
thank you!
acdroid said:
Hello peeps!
This is my first post! But it aint any tutorial, rather just a problem I am facing. Since, ya'll know, galaxy pop has a very little internal memory, hence, too many apps cannot be installed. However, this problem was overcome by apps such as the one mentioned in the question. But now the problem I face is, after I upgraded to CM11 (jenkins) this method no longer works. From un-installing system apps to moving them. Either there is so "no media available error" or "no sufficient permissions error" (even though SU allows L2SD) :crying:
So, is there something I am missing out? Is there something I need to do? I am ready to wipe data any number of times, but just don't want to downgrade.
PS. I tried the ADB method. :laugh: It was decent, but problem? System apps can't be moved, or atleast the option wasn't enabled in my phone.
PPS. I really love this ROM, so please, any suggestions except downgrading would be appreciated. :fingers-crossed:
Click to expand...
Click to collapse
I use older version of Link2SD (Link2SD 3.1.5) and never update the L2SD
I can still use it until now...
It worked?
robzware said:
I use older version of Link2SD (Link2SD 3.1.5) and never update the L2SD
I can still use it until now...
Click to expand...
Click to collapse
I used the SDFix app, then used the L2SD and it worked, hell even other scripts which refused to work before, now works. :laugh:
but, sometimes apps stops working, random reboots, random cache clearances blah blah! :v :crying:
I will try what you just suggested!

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