Stuck on HTC Logo, but locked. Halp needed - One (M7) Q&A, Help & Troubleshooting

We received a HTC One with a batch of other phones. This HTC One is stuck on the HTC Logo and no matter what you choose in restore mode, it brings you back to the HTC One logo where it's stuck. I thought maybe it was because somebody tried to root it, but it is locked still so I don't know.
Here's my screen. I have had experience with ADB flashing some older android phones, but wanted to make sure that's the route I will have to go on this one. Also, if so where is a bone stock rom and which rom would I need?
EDIT:
I have spent many hours on this and can't figure it out.
So my bootloader screen first said
LOCKED
M7_UL PVT SHIP S-ON RH
HBOOT-1. 44. 0000
RADIO-4A. 14. 3250. 13
OpenDSP-V26. 120. 274. 0202
eMMC-boot
Mar 18 2013,18:29:18:-1
HBOOT
Click to expand...
Click to collapse
then I found an RUU that was .12 I believe (I was .10 before) and it ran. It said congrats and all. Still on the loop. I tried factory reset, nothing. Ran it two more times. Shutdown computer, reset. Nothing
The screen says this now.
Locked
M7_UL PVT Ship S-On RH
HBOOT-1.44.0000
RADIO-4A. 14.3250.13
OpenDSP-v26.120.274.0202
eMMC-boot
Mark 18 2013, 18:29:18-1
IMAGE CRC
Calculating.... please wait
Click to expand...
Click to collapse
Is there something else I should try? I would try a newer RUU but I can't seem to find one. The only other one I found seems to be a leak. If that's what it takes to make it work, I will, but I know sometimes it's not good jumping to the newest if you're on an older software.

You can boot in bootloader with the longpress of Power and Vol- buttons?
If yes, flash a recovery and after use the adb sideload whit the rom do you like

Guich said:
You can boot in bootloader with the longpress of Power and Vol- buttons?
If yes, flash a recovery and after use the adb sideload whit the rom do you like
Click to expand...
Click to collapse
I just want stock.

Oh, and it is an AT&T Model. I guess I am missing the stock rom section. Everything I see isn't stock.

Ok, so, you will be stock.
Go in bootloader and check if you're in s-off or s-on and locked or relocked.
Check also the firmware version.
P.s. the screen in op isn't visible
Sent from One with Tapa4

Guich said:
Ok, so, you will be stock.
Go in bootloader and check if you're in s-off or s-on and locked or relocked.
Check also the firmware version.
P.s. the screen in op isn't visible
Sent from One with Tapa4
Click to expand...
Click to collapse
Really. Oops. It says
LOCKED
M7_UL PVT SHIP S-ON RH
HBOOT-1. 44. 0000
RADIO-4A. 14. 3250. 13
OpenDSP-V26. 120. 274. 0202
eMMC-boot
Mar 18 2013,18:29:18:-1
HBOOT
Then the Fastboot, recovery, factory reset, simlock, imageCRC, SHOW Barcode.

Use the at&t ruu if you want out of box condition.
Sent from my HTC One using XDA Premium 4 mobile app

Did you tried a Factory reset?
If no, try this.
For security, go into fastboot mode and use the command:
Code:
fastboot getvar version-main
and write this here

CoryTallman said:
Use the at&t ruu if you want out of box condition.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Are there different versions of RUU for One, One X, etc? I just want to make sure I get the right one.
Guich said:
Did you tried a Factory reset?
If no, try this.
For security, go into fastboot mode and use the command:
Code:
fastboot getvar version-main
and write this here
Click to expand...
Click to collapse
Tried factory reset, just went back to the loop.
Will run fastboot command here in a minute.

kmad86 said:
Are there different versions of RUU for One, One X, etc? I just want to make sure I get the right one.
Tried factory reset, just went back to the loop.
Will run fastboot command here in a minute.
Click to expand...
Click to collapse
I go in and click fastboot. Plug it into computer and no recognition. I don't get it. Everything else I have ever used automatically starts recognizing in windows when I click fastboot.
EDIT: Got it
1.26.502.10

kmad86 said:
I go in and click fastboot. Plug it into computer and no recognition. I don't get it. Everything else I have ever used automatically starts recognizing in windows when I click fastboot.
Click to expand...
Click to collapse
Ok so after many times trying I got the version number. It wasn't recognizing on the computer for the longest time. Who knows.
1.26.502.10
Where to next cap'n?

I found these from a download link from 1.26.502.10 but they're newer. Will they work fine?
http://www.scottsroms.com/downloads.php?do=cat&id=87
Once I have the proper file what's the command to flash it on HTC. I've only done ASUS tablets and Nexus 7's before. Their command is adb push stock.rom /sdcard/stock.rom

Or do I use the HTC tool? I guess I am confused a bit.

kmad86 said:
Or do I use the HTC tool? I guess I am confused a bit.
Click to expand...
Click to collapse
Sounds like you need to RUU first.

The official RUU should be an .exe file. Its a windows program. Plug in the phone. Run the program. Profit.
It will only work if you're using the AT&T ruu for the HTC One, and the version number can not be older than your current version.
Sent from my HTC One using XDA Premium 4 mobile app

CoryTallman said:
The official RUU should be an .exe file. Its a windows program. Plug in the phone. Run the program. Profit.
It will only work if you're using the AT&T ruu for the HTC One, and the version number can not be older than your current version.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Ran the RUU and looked good. Said it will reset a few times. Still HTC Logo stuck. It turns off and back on sometimes.
Still doesn't work, but says
Locked
M7_UL PVT Ship S-On RH
HBOOT-1.44.0000
RADIO-4A. 14.3250.13
OpenDSP-v26.120.274.0202
eMMC-boot
Mark 18 2013, 18:29:18-1
IMAGE CRC
Calculating.... please wait

kmad86 said:
Ran the RUU and looked good. Said it will reset a few times. Still HTC Logo stuck. It turns off and back on sometimes.
Still doesn't work, but says
Locked
M7_UL PVT Ship S-On RH
HBOOT-1.44.0000
RADIO-4A. 14.3250.13
OpenDSP-v26.120.274.0202
eMMC-boot
Mark 18 2013, 18:29:18-1
IMAGE CRC
Calculating.... please wait
Click to expand...
Click to collapse
The ruu completed without any errors?
Try selecting the factory reset option in the boot loader.
Sent from my HTC One using XDA Premium 4 mobile app

CoryTallman said:
The ruu completed without any errors?
Try selecting the factory reset option in the boot loader.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
No errors. Congrats screen and all. Tried to factory reset after.
Any other suggestion

updated first post.

I found this new RUU that's a leak. Is it safe to run?

Related

[Q] Wiped everything including OS

Hi guys,
I recently got an HTC One from Sprint and unlocked the bootloader, tried installing a custom rom and it didnt work kept getting a bootloop, so went into twrp recovey and deleted basically everything...
So fastboot work on my laptop and i know what i need to do is sideload a rom or turn s-off and use an ruu, i cant use an ruu now because my version is highter than the highest ruu...
So adb isnt working, installed drivers about 20 times and did everything... Could it be because usb debugging isnt on? IF so how can i turn it on, because i cant go into settings on my phone.
**** TAMPERED ****
**** UNLOCKED ****
M7_WLS PVT SHIP S-ON RH
HBOOT-1.44.0000
OpenDSP-v31.120.274.0617
eMMC-boot
Jul 5 2013,17:19:22:-1
Is what it says on hboot screen.
Worked about 12 hours on this thing and have no clue why adb is being stubborn.
Please help, Thanks!
What recovery are you using?
Bobsaget411D said:
Hi guys,
I recently got an HTC One from Sprint and unlocked the bootloader, tried installing a custom rom and it didnt work kept getting a bootloop, so went into twrp recovey and deleted basically everything...
So fastboot work on my laptop and i know what i need to do is sideload a rom or turn s-off and use an ruu, i cant use an ruu now because my version is highter than the highest ruu...
So adb isnt working, installed drivers about 20 times and did everything... Could it be because usb debugging isnt on? IF so how can i turn it on, because i cant go into settings on my phone.
**** TAMPERED ****
**** UNLOCKED ****
M7_WLS PVT SHIP S-ON RH
HBOOT-1.44.0000
OpenDSP-v31.120.274.0617
eMMC-boot
Jul 5 2013,17:19:22:-1
Is what it says on hboot screen.
Worked about 12 hours on this thing and have no clue why adb is being stubborn.
Please help, Thanks!
Click to expand...
Click to collapse
Bobsaget411D said:
Hi guys,
I recently got an HTC One from Sprint and unlocked the bootloader, tried installing a custom rom and it didnt work kept getting a bootloop, so went into twrp recovey and deleted basically everything...
So fastboot work on my laptop and i know what i need to do is sideload a rom or turn s-off and use an ruu, i cant use an ruu now because my version is highter than the highest ruu...
So adb isnt working, installed drivers about 20 times and did everything... Could it be because usb debugging isnt on? IF so how can i turn it on, because i cant go into settings on my phone.
**** TAMPERED ****
**** UNLOCKED ****
M7_WLS PVT SHIP S-ON RH
HBOOT-1.44.0000
OpenDSP-v31.120.274.0617
eMMC-boot
Jul 5 2013,17:19:22:-1
Is what it says on hboot screen.
Worked about 12 hours on this thing and have no clue why adb is being stubborn.
Please help, Thanks!
Click to expand...
Click to collapse
Look here http://forum.xda-developers.com/showthread.php?t=2461414
It will get you back to stock
bigdaddy619 said:
Look here http://forum.xda-developers.com/showthread.php?t=2461414
It will get you back to stock
Click to expand...
Click to collapse
Would i still be able to get into adb without have debugging disabled on device?
Bobsaget411D said:
Would i still be able to get into adb without have debugging disabled on device?
Click to expand...
Click to collapse
As far as I know it should be on by default
bigdaddy619 said:
Look here http://forum.xda-developers.com/showthread.php?t=2461414
It will get you back to stock
Click to expand...
Click to collapse
I get error code 1 on revone when i execute ./revone -P, looked everywhere for an answer, any help appreciated.
Bobsaget411D said:
I get error code 1 on revone when i execute ./revone -P, looked everywhere for an answer, any help appreciated.
Click to expand...
Click to collapse
Check PM

[Q] Stuck at bootloader - Wiped OS - S-ON

Ok, so I am one of those idiots that accidentally wiped his OS. I was stuck in a boot loop and got a little click happy when I was choosing what to wipe during the reset process.
Here is my question (as everything I need is downloading)...
I am stuck at bootloader/recovery...and have S-ON. Will I be able to flash back to a stock (or any) ROM?
M7_WLS PVT SHIP S-ON RH
HBOOT-1.55.0000
RADIO-1.00.20.0913_3
OpenDSP-v31.120.274.0617
OS-3.04.651.2
eMMC-boot 2048MB
I upgraded to 4.3, rooted and was doing fine until I got the dreaded reboot loop (Boot to OS and work for about 10 sec before rebooting again). Decided to do a factory reset, and like I said, got a little over zealous.
So, what I have read (at least I think) is that unless I get S-OFF, I am screwed. But how do I get S-OFF if I can't boot into the OS?
Someone, please help...been working on this all day with no luck.
jac1599 said:
Ok, so I am one of those idiots that accidentally wiped his OS. I was stuck in a boot loop and got a little click happy when I was choosing what to wipe during the reset process.
Here is my question (as everything I need is downloading)...
I am stuck at bootloader/recovery...and have S-ON. Will I be able to flash back to a stock (or any) ROM?
M7_WLS PVT SHIP S-ON RH
HBOOT-1.55.0000
RADIO-1.00.20.0913_3
OpenDSP-v31.120.274.0617
OS-3.04.651.2
eMMC-boot 2048MB
I upgraded to 4.3, rooted and was doing fine until I got the dreaded reboot loop (Boot to OS and work for about 10 sec before rebooting again). Decided to do a factory reset, and like I said, got a little over zealous.
So, what I have read (at least I think) is that unless I get S-OFF, I am screwed. But how do I get S-OFF if I can't boot into the OS?
Someone, please help...been working on this all day with no luck.
Click to expand...
Click to collapse
You can do an adb sideload of a stock rooted ROM based on 3.04.651.2. The only time you need S-OFF is if you are flashing a ROM that is based on a different firmware (Sense 5.5 based ROMS). You can do a google search for adb sideload steps... its pretty straight forward.
Look HERE
Use the guide(if you want to learn some stuff ) or run the 3.04 RUU
bigdaddy619 said:
Look HERE
Use the guide(if you want to learn some stuff ) or run the 3.04 RUU
Click to expand...
Click to collapse
Wow, thanks guys. I have literally been searching THIS forum for an hour and somehow the thread with the RUU I need never showed up...of course if I had just clicked on the actual forum it would have taken me right to it.
Thanks again.
the.emilio said:
You can do an adb sideload of a stock rooted ROM based on 3.04.651.2. The only time you need S-OFF is if you are flashing a ROM that is based on a different firmware (Sense 5.5 based ROMS). You can do a google search for adb sideload steps... its pretty straight forward.
Click to expand...
Click to collapse
Sideload won't work for some reason
adb push it takes about 10 minutes so be patient
Sent from my HTCONE using XDA Premium 4 mobile app

[Q] HTC One M7 Can't Find Updates

Hi there, managed to recently unroot, and flash my RUU back to stock which is Android 4.1.2.
I'm so off, my device is relocked. And i'm super CID.
When I try to search for an update my phone says i'm up to date which isn't the case.
I've tried to google framework fix but It didn't work.
I just want to be able to update my phone OTA and not need to use my computer anymore, that's why I unrooted.
Here is some further information:
RELOCKED
M7_UL PVT SHIP S-OFF RH
CID-11111111
HBOOT-1.44.0000
RADIO-4a.13.3231.27
OPENDSP-v26.120.274.0202
eMMC-boot
That's what I see when I go into HBOOT
Thanks in advance.
tomquartey said:
Hi there, managed to recently unroot, and flash my RUU back to stock which is Android 4.1.2.
I'm so off, my device is relocked. And i'm super CID.
When I try to search for an update my phone says i'm up to date which isn't the case.
I've tried to google framework fix but It didn't work.
I just want to be able to update my phone OTA and not need to use my computer anymore, that's why I unrooted.
Here is some further information:
RELOCKED
M7_UL PVT SHIP S-OFF RH
CID-11111111
HBOOT-1.44.0000
RADIO-4a.13.3231.27
OPENDSP-v26.120.274.0202
eMMC-boot
That's what I see when I go into HBOOT
Thanks in advance.
Click to expand...
Click to collapse
Try switching back to your original CID and searching again.
Sent from my HTC One using Tapatalk
n1234d said:
Try switching back to your original CID and searching again.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
I had to SUPER CID to flash this particular RUU.
If I change my CID back now, will this mean my RUU is redundant and then crick my phone?
tomquartey said:
I had to SUPER CID to flash this particular RUU.
If I change my CID back now, will this mean my RUU is redundant and then crick my phone?
Click to expand...
Click to collapse
Nope, not at all, its safe
Sent from my HTC One using Tapatalk
n1234d said:
Nope, not at all, its safe
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Thank you, I will try this now.
more info for you
http://forum.xda-developers.com/showthread.php?t=2265618

[Help] stuck while returning to Stock, fastboot unrecognize

Dear friends,
I was on Google Play edition rom, and right now I'm trying to go back to stock RUU. Now in the process of doing that I have to flash RUU.zip twice, now when I finished the first flash with RUU.zip, my computer is unable to see the device in a Fastboot mode anymore. (I guess what I flashed change the hboot to 1.44 version and causing some error in Fastboot mode).
And now I'm trying to flash the RUU.zip or anything to chang ethe hboot back via ADB sideload but it doesn't work.
So I guess I'm stuck on this half Google Play edition and cannot go back to Stock now. However, I'm still Root and has TWRP installed on it.
Please help, I really need it.
THis is my status on my device right now:
M7_U PVT ship S-OFF RH
CID-HTC_044
HBOOT-1.44.0000
RADIO-4T.21.3218.21
OpenDSP-v32.120.274.0909
eMMC-boot
Mar 15 2013.22L11L42L19197
SoKoOLz said:
Dear friends,
I was on Google Play edition rom, and right now I'm trying to go back to stock RUU. Now in the process of doing that I have to flash RUU.zip twice, now when I finished the first flash with RUU.zip, my computer is unable to see the device in a Fastboot mode anymore. (I guess what I flashed change the hboot to 1.44 version and causing some error in Fastboot mode).
And now I'm trying to flash the RUU.zip or anything to chang ethe hboot back via ADB sideload but it doesn't work.
So I guess I'm stuck on this half Google Play edition and cannot go back to Stock now. However, I'm still Root and has TWRP installed on it.
Please help, I really need it.
THis is my status on my device right now:
M7_U PVT ship S-OFF RH
CID-HTC_044
HBOOT-1.44.0000
RADIO-4T.21.3218.21
OpenDSP-v32.120.274.0909
eMMC-boot
Mar 15 2013.22L11L42L19197
Click to expand...
Click to collapse
You're probably using Win8.1, which is incompatible with hboot 1.44, use Win7/XP (maybe 8) or Linux, etc.
Thanks for the help, I'm currently using Win8 at the moment not 8.1. So you think Win7 may do the trick still?
Sent from my LG-D802 using XDA Premium 4 mobile app
Absolutely windows 7 will be your savior
SaHiLzZ said:
Absolutely windows 7 will be your savior
Click to expand...
Click to collapse
Windows 7 did save my life!! Thank you!
Awesome. Hit my thanks button if I helped you.
sent from my mobile device

[Q] Phone stuck on "htc One Beats Audio" screen after flash of new rom

Ok so I was having previous problems where I couldn't load OTG in TWRP to install a rom because I had accidentally wiped the phone without a rom or backup saved to it. I was able to get help in my previous thread and I got to the point where the rom installed successfully but when i do a reboot it acts like it about to boot but then gets stuck on the HTC one screen with the beats audio at the bottom. I'm not sure where to go from here, If I have to i'll return to stock but I wanted to try and keep android rev. 90.1 on there. please please help
s-on
twrp 2.6.3.3 (ended up downgrading because rom wouldn't flash with 2.6.3.4)
android revolution 90.1
previous thread just to see where I started
http://forum.xda-developers.com/htc...stuck-twrp-t3014030/post58459374#post58459374
Aceboog33 said:
Ok so I was having previous problems where I couldn't load OTG in TWRP to install a rom because I had accidentally wiped the phone without a rom or backup saved to it. I was able to get help in my previous thread and I got to the point where the rom installed successfully but when i do a reboot it acts like it about to boot but then gets stuck on the HTC one screen with the beats audio at the bottom. I'm not sure where to go from here, If I have to i'll return to stock but I wanted to try and keep android rev. 90.1 on there. please please help
s-on
twrp 2.6.3.3 (ended up downgrading because rom wouldn't flash with 2.6.3.4)
android revolution 90.1
previous thread just to see where I started
http://forum.xda-developers.com/htc...stuck-twrp-t3014030/post58459374#post58459374
Click to expand...
Click to collapse
how old is your firmware
post your fastboot getvar all minus the serial no and IMEI
clsA said:
how old is your firmware
post your fastboot getvar all minus the serial no and IMEI
Click to expand...
Click to collapse
ok, not a pro at this but i think this is right.
M7_UL PVT SHIP S-ON RH
HBOOT-1.55.0000
RADIO-4A. 21.3263.03
OpenDSP-v32.120.274.0909
OS-3.24. 531.3
eMMC-boot 2048MB
Aceboog33 said:
ok, not a pro at this but i think this is right.
M7_UL PVT SHIP S-ON RH
HBOOT-1.55.0000
RADIO-4A. 21.3263.03
OpenDSP-v32.120.274.0909
OS-3.24. 531.3
eMMC-boot 2048MB
Click to expand...
Click to collapse
Do you plan on ever getting s-off on the phone ?
If No you don't care about s-off, just flash this RUU
http://www.htc.com/us/support/news.aspx?p_id=630&p_name=htc-one-t-mobile
If you do want s-off you should use this RUU to get your phone working and start over from scratch and use Rumrunner to S-off
http://dl3.htc.com/application/RUU_...10.38m.1157.04_release_336982_signed_2(2).exe
To flash the RUU you have to relock your bootloader
fastboot oem lock
then just run the file on your pc and follow the instructions on screen
clsA said:
Do you plan on ever getting s-off on the phone ?
If No you don't care about s-off, just flash this RUU
http://www.htc.com/us/support/news.aspx?p_id=630&p_name=htc-one-t-mobile
If you do want s-off you should use this RUU to get your phone working and start over from scratch and use Rumrunner to S-off
http://dl3.htc.com/application/RUU_...10.38m.1157.04_release_336982_signed_2(2).exe
To flash the RUU you have to relock your bootloader
fastboot oem lock
then just run the file on your pc and follow the instructions on screen
Click to expand...
Click to collapse
sorry i've been at work, but how exactly do i relock the bootloader and i'd like to be able to load custom roms if thats still possible, but if going back to stock is easier then we can stick with that.
Aceboog33 said:
sorry i've been at work, but how exactly do i relock the bootloader and i'd like to be able to load custom roms if thats still possible, but if going back to stock is easier then we can stick with that.
Click to expand...
Click to collapse
from a command prompt within your fastboot folder
fastboot oem lock
Aceboog33 said:
sorry i've been at work, but how exactly do i relock the bootloader and i'd like to be able to load custom roms if thats still possible, but if going back to stock is easier then we can stick with that.
Click to expand...
Click to collapse
so actually I ended up going through with the first option of leaving S-on and doing the RUU but I started it and my phone has this new looking htc logo on the screen but on my computer its been at 5% for like 15 minutes now and it says (1/5 checking header) does it normally take this long or should I restart?

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