(Help) Won't connect fastboot usb - One (M7) Q&A, Help & Troubleshooting

I'm trying to unlock the bootloader of my one. However, the fastboot usb wont connect after i select fastboot from hboot. my computer keeps saying unknown usb device driver cannot be installed. i tried installing the drivers and reinstslling htc sync manager. but nothing helps. anyone have a clue as to why?
also, my laptop is a lenovo t430u running windows 8 with 2 usb 3.0 ports
Sent from my HTC One using Tapatalk 4

KLUVJ said:
I'm trying to unlock the bootloader of my one. However, the fastboot usb wont connect after i select fastboot from hboot. my computer keeps saying unknown usb device driver cannot be installed. i tried installing the drivers and reinstslling htc sync manager. but nothing helps. anyone have a clue as to why?
also, my laptop is a lenovo t430u running windows 8 with 2 usb 3.0 ports
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
Try obtaining the latest version of the drivers from the HTC site. The older version had issues with Win8.

ams75 said:
Try obtaining the latest version of the drivers from the HTC site. The older version had issues with Win8.
Click to expand...
Click to collapse
I'm having a similar but mine is that it won't connect via USB at all. If I go to recovery it shows as charging but won't mount the SD card. Know its not the USB cable because it the one I've been using

Related

Fastboot USB not detected

When I try to flash the boot.img by running the phone in Fastboot USB it does not connect with my PC. I have installed the latest version of SDK and the necessary files that need to be installed such as fasboot.exe, etc.
I had successfully flashed a boot.img before reformatting my PC but now the phone disconnects when in Fastboot USB mode although it can connect and is shown in Device Manager when inside the phone OS.
reeper250 said:
When I try to flash the boot.img by running the phone in Fastboot USB it does not connect with my PC. I have installed the latest version of SDK and the necessary files that need to be installed such as fasboot.exe, etc.
I had successfully flashed a boot.img before reformatting my PC but now the phone disconnects when in Fastboot USB mode although it can connect and is shown in Device Manager when inside the phone OS.
Click to expand...
Click to collapse
install htc sync for htc drivers... Check my sign... U can find ADB and fastboot drivers with list of commands...
shiromau said:
install htc sync for htc drivers... Check my sign... U can find ADB and fastboot drivers with list of commands...
Click to expand...
Click to collapse
I have already done all of that but the phone still disconnects when on Fastboot USB mode
reeper250 said:
I have already done all of that but the phone still disconnects when on Fastboot USB mode
Click to expand...
Click to collapse
Well anyways it could be multiple things. It could be
1. You dont have proper drivers (but u said above you do with latest SDK and HTC Sync installed)
2. Broken USB port on computer
3. Broken mini HDMI port on your phone
4. Broken Cable.
You wouldnt by any chance be using PACman are you? I actually had some problems where my computer would not detect PACman in fastboot. If thats the case reflash PACman and try again. If that still doesnt work, then flash another ROM with full wipe, then see if it connects.
072665995 said:
Well anyways it could be multiple things. It could be
1. You dont have proper drivers (but u said above you do with latest SDK and HTC Sync installed)
2. Broken USB port on computer
3. Broken mini HDMI port on your phone
4. Broken Cable.
You wouldnt by any chance be using PACman are you? I actually had some problems where my computer would not detect PACman in fastboot. If thats the case reflash PACman and try again. If that still doesnt work, then flash another ROM with full wipe, then see if it connects.
Click to expand...
Click to collapse
I was running PACman but after I installed the latest update for it my phone kept bootlooping so I am currently running CyanVivo X. It connects fine using the USB cable but it just doesn't connect when going into Fastboot USB.
I can also connect through the recovery menu with Clockwork Recovery.
You have to make sure whether your USB port is broken or the cable itself.
Enviado do meu Incredible S
thiagofbrito said:
You have to make sure whether your USB port is broken or the cable itself.
Enviado do meu Incredible S
Click to expand...
Click to collapse
It is not the USB port or the cable because it works 100% fine when not in Fastboot USB. The phone connects perfectly fine within the ROM and in Clockwork Recovery but not in Fastboot USB. I am thinking that re-unlocking the phone may help.
EDIT: I was using a USB 3.0 port and that was the issue... For some reason it didn't like the USB 3.0 in Fastboot USB << Heads up for anyone else having this issue.
reeper250 said:
It is not the USB port or the cable because it works 100% fine when not in Fastboot USB. The phone connects perfectly fine within the ROM and in Clockwork Recovery but not in Fastboot USB. I am thinking that re-unlocking the phone may help.
EDIT: I was using a USB 3.0 port and that was the issue... For some reason it didn't like the USB 3.0 in Fastboot USB << Heads up for anyone else having this issue.
Click to expand...
Click to collapse
Is there any fix for this? My ultrabook only has USB 3.0 ports...
Yeah i've been having this same issue exactly for 3 days already but clueless. Shall there be anyone who had figured it out, plz kindly share the solution ok.
Thanks in advance
reeper250 said:
It is not the USB port or the cable because it works 100% fine when not in Fastboot USB. The phone connects perfectly fine within the ROM and in Clockwork Recovery but not in Fastboot USB. I am thinking that re-unlocking the phone may help.
EDIT: I was using a USB 3.0 port and that was the issue... For some reason it didn't like the USB 3.0 in Fastboot USB << Heads up for anyone else having this issue.
Click to expand...
Click to collapse
blackbird2394 said:
Is there any fix for this? My ultrabook only has USB 3.0 ports...
Click to expand...
Click to collapse
Denim Guy said:
Yeah i've been having this same issue exactly for 3 days already but clueless. Shall there be anyone who had figured it out, plz kindly share the solution ok.
Thanks in advance
Click to expand...
Click to collapse
No fix unless you want to replace your USB 3 ports with USB 2 ports.

Sensation XL not detected by pc

I have been having some trouble trying to unlock the bootloader. When plugged into my laptops' usb, the phone charges but is never detected by the pc. Usb debugging is on and I have tried selecting each of the different default connection options to try and get a response. I have used different cables and different ports, still nothing. My main os is Ubuntu 13.04 but I have also tried on a mac as well to see if that was the problem. I have the correct java, sdk tools and sdk fastboot files.
Any ideas? Thanks in advance
update* Also, when plugged into the usb when at the fastboot menu, the display shows "Fastboot AC", not Fastboot usb
BigHuse said:
I have been having some trouble trying to unlock the bootloader. When plugged into my laptops' usb, the phone charges but is never detected by the pc. Usb debugging is on and I have tried selecting each of the different default connection options to try and get a response. I have used different cables and different ports, still nothing. My main os is Ubuntu 13.04 but I have also tried on a mac as well to see if that was the problem. I have the correct java, sdk tools and sdk fastboot files.
Any ideas? Thanks in advance
update* Also, when plugged into the usb when at the fastboot menu, the display shows "Fastboot AC", not Fastboot usb
Click to expand...
Click to collapse
Have you tried connecting your phone to an AMD Motherboard's Chipset/Processor Computer to see if it can be detected? Because mine does the same behaviour until I found out that it cannot be detected in any Intel based Computer.
Raz0r1911 said:
Have you tried connecting your phone to an AMD Motherboard's Chipset/Processor Computer to see if it can be detected? Because mine does the same behaviour until I found out that it cannot be detected in any Intel based Computer.
Click to expand...
Click to collapse
My laptop and my compiler machine is all based intel. No such issues. Install correct driver on the machine. Dont use usb 3.0 or usb hubs. Directly connected in the back side of the computer.
Sent from my Sensation XL using xda premium
anders3408 said:
My laptop and my compiler machine is all based intel. No such issues. Install correct driver on the machine. Dont use usb 3.0 or usb hubs. Directly connected in the back side of the computer.
Sent from my Sensation XL using xda premium
Click to expand...
Click to collapse
Can confirm that. All my laptops are Intel-based and working fine for me. Only problem some times seems to be some versions of Windows..
AlluXX said:
Can confirm that. All my laptops are Intel-based and working fine for me. Only problem some times seems to be some versions of Windows..
Click to expand...
Click to collapse
Windows 8 release is **** when talking fastboot and adb. Device drivers is an issue
Sent from my Sensation XL using xda premium
anders3408 said:
Windows 8 release is **** when talking fastboot and adb. Device drivers is an issue
Sent from my Sensation XL using xda premium
Click to expand...
Click to collapse
Yep. Tried it for a while and went back to 7.
Sent from my GT-N7105 using xda premium
BigHuse said:
I have been having some trouble trying to unlock the bootloader. When plugged into my laptops' usb, the phone charges but is never detected by the pc. Usb debugging is on and I have tried selecting each of the different default connection options to try and get a response. I have used different cables and different ports, still nothing. My main os is Ubuntu 13.04 but I have also tried on a mac as well to see if that was the problem. I have the correct java, sdk tools and sdk fastboot files.
Any ideas? Thanks in advance
update* Also, when plugged into the usb when at the fastboot menu, the display shows "Fastboot AC", not Fastboot usb
Click to expand...
Click to collapse
Have u tried using "anders3408"'s "Runnymede AIO tool", the new drivers ;ever since ics have been unusable for me and his tool was the only one that was able to install drivers for my SXL

Fastboot Drivers

Hey guys I unlocked my boot loader and rooted once then I un-rooted and re-locked the boot-loader and now I am trying to do it again but I am having a problem. When I have my phone connected in debugging mode it shows up fine, I can use the code "adb devices" and it shows up but then when I load into the boot loader and go into fastboot and connect my phone to my computer Windows 8 says that it can not recognize the device this is on USB 2.0 it also says "device failed enumeration". On USB 3.0 I get a message that says "The device cannot start code 10". I have un-installed and then re-installed the sync manager and mulitple drivers to no avail. Please help.
Help
Anyone?
I had this before. It's a glitch I think but after keep trying I finally got it to work and really I don't know how to fix it.
What's your hboot version? Battery full? Try a different computer? Have a linux live cd?
Sent from my HTC One using xda app-developers app
Tw1tchy said:
I had this before. It's a glitch I think but after keep trying I finally got it to work and really I don't know how to fix it.
What's your hboot version? Battery full? Try a different computer? Have a linux live cd?
Sent from my HTC One using xda app-developers app
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Click to collapse
Yea I've tried two different computers I did have luck with one but I got as far as "fastboot flash unlocktoken Unlock_code.bin" and get an error that says that it cannot load the "Unlock_code.bin". My hboot version is 1.44. My battery has been full all day due to the fact that its been connected to a computer all day http://forum.xda-developers.com/images/smilies/tongue.gif
arenglish said:
Yea I've tried two different computers I did have luck with one but I got as far as "fastboot flash unlocktoken Unlock_code.bin" and get an error that says that it cannot load the "Unlock_code.bin". My hboot version is 1.44. My battery has been full all day due to the fact that its been connected to a computer all day http://forum.xda-developers.com/images/smilies/tongue.gif
Click to expand...
Click to collapse
Well lets kinda rule things out. It shouldn't be your computer hardware or fastboot files because you tried this on multiple computers. Now what drivers are you using on each computer? Did you tried other micro usb cords? What shape is your micro usb slot on your device (looking at mine right now its kinda dirty)?
Complete those and it should tell you if its a connection problem or not. Otherwise we can partially assume its the software on your phone.
Tw1tchy said:
Well lets kinda rule things out. It shouldn't be your computer hardware or fastboot files because you tried this on multiple computers. Now what drivers are you using on each computer? Did you tried other micro usb cords? What shape is your micro usb slot on your device (looking at mine right now its kinda dirty)?
Complete those and it should tell you if its a connection problem or not. Otherwise we can partially assume its the software on your phone.
Click to expand...
Click to collapse
I have been using drivers that didn't seem to work(some that I got off some thread here) but those didn't work so I uninstalled those and then uninstalled and then re-installed HTC Sync. I have used three different cables and my micro usb slot seems to be in fine condition it doesn't seem to be that dirty.
What happens when you try
fastboot erase cache
Does the command work or fail?
Sent from my HTC One using xda app-developers app
Tw1tchy said:
What happens when you try
fastboot erase cache
Does the command work or fail?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I would assume this would not work as the op states that his device is not recognised in fastboot.
bobsie41 said:
I would assume this would not work as the op states that his device is not recognised in fastboot.
Click to expand...
Click to collapse
Incorrect, OP has got as far as loading the unlock code but fails at fastboot.
Sent from my HTC One using xda app-developers app
Ok so with one laptop when I have my phone in debugging mode and are in the sense OS the phone is detected using the code "adb devices" but when I go to the bootloader and put the phone in fastboot mode it is unrecognized. On my other laptop it is recognized in fastboot using the code "fastboot devices". I have not used the clear cache yet I will try it later.
Sent from my HTC One using xda app-developers app
arenglish said:
Ok so with one laptop when I have my phone in debugging mode and are in the sense OS the phone is detected using the code "adb devices" but when I go to the bootloader and put the phone in fastboot mode it is unrecognized. On my other laptop it is recognized in fastboot using the code "fastboot devices". I have not used the clear cache yet I will try it later.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I'm in the exact same place as you on the first computer, as soon as I boot my phone into fastboot my computer no longer recognizes it and I've tried at least 5 different drivers and the HTC sync thing to help with the driver, what is wrong??
Sent from my HTC One using Xparent Cyan Tapatalk 2
Tw1tchy said:
What happens when you try
fastboot erase cache
Does the command work or fail?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
When I try that command all that happens is it says "waiting for device" and stays like that.
arenglish said:
When I try that command all that happens is it says "waiting for device" and stays like that.
Click to expand...
Click to collapse
Have you updated your firmware? If so, make sure your sdk is the latest version.
Use usb 2.0, usb 3.0 is known to cause problems.
Un-install htc sync but not the drivers.
Before attempting commands, eject htc sync drive from My PC.
Let me know how you get on.
bobsie41 said:
Have you updated your firmware? If so, make sure your sdk is the latest version.
Use usb 2.0, usb 3.0 is known to cause problems.
Un-install htc sync but not the drivers.
Before attempting commands, eject htc sync drive from My PC.
Let me know how you get on.
Click to expand...
Click to collapse
Ok, my firmware is 1.26.502.12 which I believe is the latest for AT&T, I've switched from USB 3.0 to 2.0 still not working in fastboot. I re-installed the SDK yesterday so I don't think there should be an update. I have un-installed HTC sync but not HTC Driver Installer and still after doing all of this the device shows up when it is in the OS but not in fastboot. Also when I reboot my device USB debugging keeps disabling itself.
Any updates to this? I'm running Windows 8, have the HTC drivers / Sync installed.. The phone connects fine while in Windows. But is unrecognized when the phone is in bootloader. This is driving me nuts. I do not have access to another PC. I'm sure someone has this working.
Edit: usb 3.0 ports working after following the plugable.com method for windows 8 usb 3 host controller fix.
born_fisherman said:
Any updates to this? I'm running Windows 8, have the HTC drivers / Sync installed.. The phone connects fine while in Windows. But is unrecognized when the phone is in bootloader. This is driving me nuts. I do not have access to another PC. I'm sure someone has this working.
Edit: usb 3.0 ports working after following the plugable.com method for windows 8 usb 3 host controller fix.
Click to expand...
Click to collapse
Thanks... tried that method worked like a charm.

When I connect desire c USB device not recognized error....

when I connect USB not recognized error ..in device manager unknown device ..but driver is already installed latest version ..I check others pc and change data cables but not connect.......
plzzzz plzzz help me urgents......
Thanks in advanced......
plzzzzzz help me........
Hi,
Please be mindful to ask questions only in the Q&A subforum.
Regards.
plzzzzz any one here ....
sweety042 said:
plzzzzz any one here ....
Click to expand...
Click to collapse
Do you know what ADB and Fastboot is?
I had this problem recently.. Tuned out it was a faulty USB Cable..
me4488 said:
Do you know what ADB and Fastboot is?
Click to expand...
Click to collapse
I know ADB nd FastBoot...but USB device not recognized error. when phone switch in hboot and bootloader USB device not recognized error....any other solutions. I use different data cables nd different pc's.
I know ADB nd FastBoot...but USB device not recognized error. when phone switch in hboot and bootloader USB device not recognized error....any other solutions. I use different data cables nd different pc's.
sweety042 said:
I know ADB nd FastBoot...but USB device not recognized error. when phone switch in hboot and bootloader USB device not recognized error....any other solutions. I use different data cables nd different pc's.
Click to expand...
Click to collapse
install htcsync after that try to reconnect
HTC sync installed .... any one plzzzz
i had same problem. try to uninstall and reinstall htc driver
I check both version latest nd old driver.....
Go to your start menu and look I'n all programs and find HTC sync it will say drivers in the folded run the exe
Sent from the Moon using Galaxy Gear
I had this problem and I fixed it by uninstalling HTC sync hope this helps
Sent from my HTC Desire C using xda app-developers app
Problem is still working anyone plZzzzz
Firstly:
[Q] What system on your PC are you running? Linux/Windows/Dragon32?
Windows [Q] What OS are you running? XP/Win7/Win8?
[Q] Are you using USB 3.0? and do you have any USB 2.0? or using an external hub?
Vital before you'll get a definite answer for your problem
Bashing away at my HTC Desire C
Antagonist42 said:
Firstly:
[Q] What system on your PC are you running? Linux/Windows/Dragon32?
Windows [Q] What OS are you running? XP/Win7/Win8?
[Q] Are you using USB 3.0? and do you have any USB 2.0? or using an external hub?
Vital before you'll get a definite answer for your problem
Bashing away at my HTC Desire C
Click to expand...
Click to collapse
Pc n xp n 2.0....plzzz help me....
Have you tried swapping or using a USB socket that is already in use?
ie: change keyboard to another port.
Sometimes drivers are "dropped" by XP so try uninstalling all drivers for hTC handset, once done try plugging phone into USB (should search for drivers & ask to install them, cancel it, reboot your system and reinstall your drivers (leave hTC sync until you require it {I've never installed sync}).
Bashing away at my HTC Desire C
I check all driver uninstall and install changing port even change pc but n data cables but problem not gone .....any other idea I think USB brick......plz
Plug in handset
Open Windows device manager
(Control Panel, System, Device Manager)
Select the yellowed ! Device
Right click and remove/uninstall
Remove handset then Reattach
If the same happens, try again but uninstall drivers after removal/uninstall from device manager.
Have you booted to bootloader and does the connection change from something like fastboot to HSUSB on connection?
If so it more likely is software than hardware problem.
Also ... Is your device S-ON or S-OFF?
Bashing away at my HTC Desire C

Can't connect phone to PC

I have been trying to connect my phone to my PC and all it does is charge. I can't view any files on the phone or add, move or delete anything. It won't respond to fastboot commands. I've tried it in recovery and bootloader and it won't pick up anything. I noticed this when I tried to update to the new Kit Kat firmware. I am running Windows 7, Maximus 30 ROM, elemental x kernel. And I've tried every combination of sync manager, sync and the HTC drivers and nothing responds.
FearlessAZ said:
I have been trying to connect my phone to my PC and all it does is charge. I can't view any files on the phone or add, move or delete anything. It won't respond to fastboot commands. I've tried it in recovery and bootloader and it won't pick up anything. I noticed this when I tried to update to the new Kit Kat firmware. I am running Windows 7, Maximus 30 ROM, elemental x kernel. And I've tried every combination of sync manager, sync and the HTC drivers and nothing responds.
Click to expand...
Click to collapse
My first step will be to get a good cable, i had half a dozen of different cables and some work, some don't... finally worked out with old cable from my Samsung
Try using another PC/Laptop ?
I've tried 2 different PCs and my laptop. All were the same result. I have only tried the black htc cord that came with the phone. I will try my other cord when I get home.
I've tried 3 different cords and all the same result
Bump
I've tried 2 more computers and another cord and still no luck
Try useing Total Commander for android and you wont need any cable for data transfers.
Sent from my GT-S7562 using xda app-developers app
FearlessAZ said:
I've tried 2 more computers and another cord and still no luck
Click to expand...
Click to collapse
try this driver
[email protected] said:
try this driver
Click to expand...
Click to collapse
I downloaded the program and ran it but it shows there are no devices
When you plug it to your pc did it show that it is installing drivers?
And have you tried uninstalling the htc drivers in your pc and see if your htc one
Automatically tries to install the drivers through windows update upon plugging in?
DarkZacky said:
When you plug it to your pc did it show that it is installing drivers?
And have you tried uninstalling the htc drivers in your pc and see if your htc one
Automatically tries to install the drivers through windows update upon plugging in?
Click to expand...
Click to collapse
When I plug it into the PC, I get no reaction whatsoever. When I open device manger, there is no changes. No yellow triangles. No unrecognized devices. I'm starting to wonder if it has something to do with the previous firmware/hboot I flashed.
FearlessAZ said:
When I plug it into the PC, I get no reaction whatsoever. When I open device manger, there is no changes. No yellow triangles. No unrecognized devices. I'm starting to wonder if it has something to do with the previous firmware/hboot I flashed.
Click to expand...
Click to collapse
By any chance, have you tried using a different cable? Sometimes we forget about the simplest/most obvious solutions
I've tried 3 or 4 different cables. I did notice today when tinkering with it, no matter what I do or try, I can not get the MTP box or notification to pop up. I am really starting to believe this is an issue with my phone.
I went and bought 2 more different cables and still the same result. I have noticed that the USB connected icon only shows up if I restart the phone with a USB cable in and it stays on even if unplugged. The HTC sync manager notification comes on sometimes when plugged in. And I can never get the MTP icon or notification.

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