Just wondering if anyone can help me out here..
My HTC is not turning on at all. I was using it fine, nothing was over heating and it was just in my pocket. I went to check on my phone and it was just off. Is there anything I can do, or possibly take it in for warranty. I have never owned a HTC so I don't know where to go for support. I am from Sydney Australia. Any help would be appreciated. I have left it on charge for 30 minutes - And nothing yet, not turning on
jrrevoltar said:
Just wondering if anyone can help me out here..
My HTC is not turning on at all. I was using it fine, nothing was over heating and it was just in my pocket. I went to check on my phone and it was just off. Is there anything I can do, or possibly take it in for warranty. I have never owned a HTC so I don't know where to go for support. I am from Sydney Australia. Any help would be appreciated. I have left it on charge for 30 minutes - And nothing yet, not turning on
Click to expand...
Click to collapse
Havent rooted or unlocked at all I assume?
No lights or anytihng coming up? Try any button combinations, power and volume down, try it while the phone is not plugged in... report back with any findings.
mt3g said:
Havent rooted or unlocked at all I assume?
No lights or anytihng coming up? Try any button combinations, power and volume down, try it while the phone is not plugged in... report back with any findings.
Click to expand...
Click to collapse
It is unlocked and rooted.. Tried all combinations before posting this thread. Lights are not on at all when charging. At this point it seems dead, but the question is how?
jrrevoltar said:
It is unlocked and rooted.. Tried all combinations before posting this thread. Lights are not on at all when charging. At this point it seems dead, but the question is how?
Click to expand...
Click to collapse
I know it sounds crazy but have you tried holding it under a bright light and try turning it on?
bigdaddy619 said:
I know it sounds crazy but have you tried holding it under a bright light and try turning it on?
Click to expand...
Click to collapse
Just tried that now, still no go well this sucks lol
plug into computer and get any sounds or recognition from the computer?
mt3g said:
plug into computer and get any sounds or recognition from the computer?
Click to expand...
Click to collapse
I hear a USB sound. So it is recognizing something
jrrevoltar said:
I hear a USB sound. So it is recognizing something
Click to expand...
Click to collapse
but it isn't showing a USB device or MTP or HTC One in device manager? ADB is a possibility if I'm not mistaken (still new to HTC One).
mt3g said:
but it isn't showing a USB device or MTP or HTC One in device manager? ADB is a possibility if I'm not mistaken (still new to HTC One).
Click to expand...
Click to collapse
It is not showing anything at all on my PC
Although when I hold the power down when plugged into my PC it makes the unplug sound and while still holding the power button long enough it has the plugged in sound. But nothing shows up on PC
Not sounding good at all. Hopefully someone else chimes in on this matter and has other ideas. Good luck.
jrrevoltar said:
It is not showing anything at all on my PC
Although when I hold the power down when plugged into my PC it makes the unplug sound and while still holding the power button long enough it has the plugged in sound. But nothing shows up on PC
Click to expand...
Click to collapse
Have you tried rebooting it via adb command?
humblehyper said:
Have you tried rebooting it via adb command?
Click to expand...
Click to collapse
Yeah i couldn't. it says Waiting for Device
Tried everything.. I bought this phone from Gumtree Australia a few months ago and that person got it from the Optus store via Contract I believe. But I don't have the Receipt however, I have the box and accessories and warranty stickers that come inside the box. Would I have to go through Optus store or is there a HTC One centre like they have Apple and Samsung centres/stores..
This question is probably only for Australian users
I heard of this before... Try plugging it into your computer and leave it for an hour. Then... (While still plugged in) hold it under a bright light and hold power + vol down, for a few minutes. I think this problem occurs because CWM allows the voltage to get too low for the phone to start. Good luck man
Reilly9 said:
I heard of this before... Try plugging it into your computer and leave it for an hour. Then... (While still plugged in) hold it under a bright light and hold power + vol down, for a few minutes. I think this problem occurs because CWM allows the voltage to get too low for the phone to start. Good luck man
Click to expand...
Click to collapse
does it matter if the phone is plugged into the wall charger? Or it has to be the phone? Either way, i am going to try this out for sure! thanks
Reilly9 said:
I heard of this before... Try plugging it into your computer and leave it for an hour. Then... (While still plugged in) hold it under a bright light and hold power + vol down, for a few minutes. I think this problem occurs because CWM allows the voltage to get too low for the phone to start. Good luck man
Click to expand...
Click to collapse
And do you know if the light should be facing the screen or the back. Or doesn't matter? Sorry just gathering as much info as I can before sending off to repair which I don't wanna do..
jrrevoltar said:
does it matter if the phone is plugged into the wall charger? Or it has to be the phone? Either way, i am going to try this out for sure! thanks
Click to expand...
Click to collapse
Well, when I heard this in another thread he said he fixed it by plugging it into the computer for an hour or so. Then the led turned red, then he put it into recovery and booted right into the ROM. Np hope it works out for you
---------- Post added at 01:17 PM ---------- Previous post was at 01:15 PM ----------
jrrevoltar said:
And do you know if the light should be facing the screen or the back. Or doesn't matter? Sorry just gathering as much info as I can before sending off to repair which I don't wanna do..
Click to expand...
Click to collapse
The light has to be facing the phone. You can see the two sensors on the top left on the front, point the light there.
I fix mine by let it charge on wall plug for 4 days straight until red LED started to ON back..lets it charge for another 1/2 hr n press the power button to ON the device..weird..4 days just to gain back some juice due to battery completely die..
Sent from my HTC One using xda app-developers app
Related
Hi Guys,
Flashed v2 of the kernel using flashtool and it seemed to randomly reboot and crash and be quite laggy etc for some reason.
Rebooted the phone a few times and phone seemed to work and went into sleep. Tried to turn phone on and it is acting as if the battery is as flat as a pancake, no lights nothing on the screen and won't turn on.
Have tried to charge it overnight and still nothing.
Only used the phone for 2days so not sure if it has bricked or it is just a coincidence and the phone was faulty?
Xperia T was running Android 4.1.2 Build 9.1.A.0.489 with bootloader unlocked
Thanks
karlywarly said:
Hi Guys,
Flashed v2 of the kernel using flashtool and it seemed to randomly reboot and crash and be quite laggy etc for some reason.
Rebooted the phone a few times and phone seemed to work and went into sleep. Tried to turn phone on and it is acting as if the battery is as flat as a pancake, no lights nothing on the screen and won't turn on.
Have tried to charge it overnight and still nothing.
Only used the phone for 2days so not sure if it has bricked or it is just a coincidence and the phone was faulty?
Xperia T was running Android 4.1.2 Build 9.1.A.0.489 with bootloader unlocked
Thanks
Click to expand...
Click to collapse
Flash the stock kernel that i linked in that thread. Its on the first or second page of his thread
gregbradley said:
Flash the stock kernel that i linked in that thread. Its on the first or second page of his thread
Click to expand...
Click to collapse
Thanks for your reply
I can't seem to get a response when connecting the phone via USB to the PC.
Tried holding the volume up button whilst connecting the USB and also with the volume down button to no avail.
Any ideas?
karlywarly said:
Thanks for your reply
I can't seem to get a response when connecting the phone via USB to the PC.
Tried holding the volume up button whilst connecting the USB and also with the volume down button to no avail.
Any ideas?
Click to expand...
Click to collapse
to get into fastboot try this.
Hold volume up button. Keep it pressed. Insert USB cable. Now press and hold the power button untill the phne vibrates and immediatley let go of both buttons
gregbradley said:
to get into fastboot try this.
Hold volume up button. Keep it pressed. Insert USB cable. Now press and hold the power button untill the phne vibrates and immediatley let go of both buttons
Click to expand...
Click to collapse
No joy unfortunately, just tried this on another PC to rule that issue out as well.
It's looking like i'm going to have to send it back for a repair me thinks?
gregbradley said:
to get into fastboot try this.
Hold volume up button. Keep it pressed. Insert USB cable. Now press and hold the power button untill the phne vibrates and immediatley let go of both buttons
Click to expand...
Click to collapse
I know i'm probably clutching at straws, but is there absolutely anything else I could try?
Put it on charge and eave it for 24 hours.
Sometimes this brings it back to life.
I take it you have done the hold power button and volume up button for 30-40 seconds untill it vubrates 3 times and then tried to turn it on.
gregbradley said:
Put it on charge and eave it for 24 hours.
Sometimes this brings it back to life.
I take it you have done the hold power button and volume up button for 30-40 seconds untill it vubrates 3 times and then tried to turn it on.
Click to expand...
Click to collapse
Yeah, tried that a few times, unfortunately nothing happened no vibrate or anything.
Will try putting it on charge again for 24 hours and then see what happens, had the phone on charge at the plug socket for around 8 hours last night but nothing change, no charging light or anything else.
I will try sending it back to the supplier I got the phone from if it doesn't spring back to life after charging for 24hours , I'm presuming that in the UK it could be just a simple swap?
Depends on the retailer/network. I worked for a UK network for 5 years. Outside of 7 days a device went off for a repair. Cpw do a 28 day exchange, not sure about all networks etc you'd have to check the returns policies.
Sent from my LT30p using xda premium
av4tar said:
Depends on the retailer/network. I worked for a UK network for 5 years. Outside of 7 days a device went off for a repair. Cpw do a 28 day exchange, not sure about all networks etc you'd have to check the returns policies.
Sent from my LT30p using xda premium
Click to expand...
Click to collapse
I think what I should be asking really is that if they insist on a repair, would they go the whole hog to test if it had been flashed with non sony stuff, would that be highly likely or just simply swap the motherboards without question?
gregbradley said:
Put it on charge and eave it for 24 hours.
Sometimes this brings it back to life.
I take it you have done the hold power button and volume up button for 30-40 seconds untill it vubrates 3 times and then tried to turn it on.
Click to expand...
Click to collapse
I've let the phone charge for a few hours and now when trying to turn on the phone, the notification led now flashes red where as before it would not do anything when trying to turn on.
When connecting the phone to PC it still isn't detected.
Ive tried to search for what the notification colours mean but couldn't really find anything.
Is this anything hopeful?
karlywarly said:
I've let the phone charge for a few hours and now when trying to turn on the phone, the notification led now flashes red where as before it would not do anything when trying to turn on.
When connecting the phone to PC it still isn't detected.
Ive tried to search for what the notification colours mean but couldn't really find anything.
Is this anything hopeful?
Click to expand...
Click to collapse
Yes, but leave it on charge untill tomorrow...then try the hard reset and turn on.
Then just keep it on the charger. Red led means low battery
Sent from my phone using XDA Premium
gregbradley said:
Yes, but leave it on charge untill tomorrow...then try the hard reset and turn on.
Click to expand...
Click to collapse
Plugged it back in to the wall charger and it had a solid red light for around 5mins which I haven't had before when trying to charge it.
Will leave it plugged in now till tomorrow.
Thanks for your help so far
From my experience the warranty states if you modify the software it voids the warranty. If it's bricked it could be a pcc brick, a friends XT died that way.
So an engineer may just say it's faulty and exchange it. Hard to say but from what you've said it may come back on now it's charging.
Similar issue with my xperia s but it came back on after several minutes
Sent from my LT30p using xda premium
gregbradley said:
Yes, but leave it on charge untill tomorrow...then try the hard reset and turn on.
Click to expand...
Click to collapse
Hi Greg,
Left the phone on charge over night and have tried connecting the phone to PC and managed to get some kind of response when holding either the volume up button or volume down button and connecting to PC and detects the phone as a USB input device for just a second or so, the phone will then have a red LED light again after this.
I connected the phone to PC so I could monitor anything that happened easier and noticed that every now and then the red light will come on for a few seconds and then go off again.
Could I possibly have not left the phone on charge long enough at the plug socket?
Hi,
I had the same problem. When the light turns red wait until the light goes out. Make sure you have flashtool open and make sure you only flash the kernel. Now when the red light goes out hold volume down and plug in the usb cabel connecting to your pc, a green light wil appear. Now really fast flash only the kernel. The phone will go into a bootloop once and goes out again. Now put on the homecharger and wait untill it is about 50 percent. Now put the phone on and everything works as before.
Sent from my LT30p using xda app-developers app
Zoeriva said:
Hi,
I had the same problem. When the light turns red wait until the light goes out. Make sure you have flashtool open and make sure you only flash the kernel. Now when the red light goes out hold volume down and plug in the usb cabel connecting to your pc, a green light wil appear. Now really fast flash only the kernel. The phone will go into a bootloop once and goes out again. Now put on the homecharger and wait untill it is about 50 percent. Now put the phone on and everything works as before.
Sent from my LT30p using xda app-developers app
Click to expand...
Click to collapse
Can I flash with any stock Kernel that is made for the Xperia Tor does it need to be a particular one that will match the firmware that is on the phone?
karlywarly said:
Can I flash with any stock Kernel that is made for the Xperia Tor does it need to be a particular one that will match the firmware that is on the phone?
Click to expand...
Click to collapse
flash the stock kernel for your FW.
Load the FW into flashtool and exclude everything except kernel.
gregbradley said:
flash the stock kernel for your FW.
Load the FW into flashtool and exclude everything except kernel.
Click to expand...
Click to collapse
There doesn't seem to be a Build 9.1.A.0.489 (phone had android 4.1.2 and phone is factory unlocked) in the Kernal section in your thread unless I am missing the point?
Downloaded the stock kernel that was in the DooMKernal thread you posted but that doesn't seem to be compatible with flashtool as it is in img and elf files
Sorry for acting dumb.
I upgraded to an HTC One a month ago in T-Mobile and now randomly the phone won't turn on. The phone is rooted, unlocked, custom recovery, and has the Android Revolution ROM. I installed everything the first week I got it and it has been working perfectly fine (No freezes, battery discharging has a good rate) and everything works (Wifi, 4G LTE, Bluetooth). The phone has not been dropped, water damaged, or exposed to any excessive heat, so it should not be having problems.
Yesterday (9/14/13), I was using the phone just fine around 8PM with my friends in a restaurant and everything seemed fine. A few hours later when I was walking down the street, I take my phone out of my pocket and when I hit the power to wake up the phone nothing happened. I pressed the power button for 10-20 seconds and nothing.
When I got back to my room and plugged it in, the LED did not turn on or anything and when I pressed the power button again after being plugged in, nothing happened. I charged it all night and decided to work with it today, but nothing has helped. I have tried holding the power button and volume keys for minutes, holding power button and nothing. When I plug in the phone to the PC it detects it (Windows USB sound in) and when I press the power button for around 15 seconds it makes the sounds but then it makes the removed usb sound.
Since the phone is Rooted, unlocked and has custom recovery and rom, I'm not sure warranty would help, ALTHOUGH since it doesn't turn on and physically is not tampered with, they could get it to at least turn on.
Please help me out here as I am a college student and really need my phone for work and to stay in touch with my parents. Thank you, and I apologize if I didn't follow a posting guideline.
P.S. One of the causes could be a drained battery, but the charging all night should have helped.
terrypro said:
I upgraded to an HTC One a month ago in T-Mobile and now randomly the phone won't turn on. The phone is rooted, unlocked, custom recovery, and has the Android Revolution ROM. I installed everything the first week I got it and it has been working perfectly fine (No freezes, battery discharging has a good rate) and everything works (Wifi, 4G LTE, Bluetooth). The phone has not been dropped, water damaged, or exposed to any excessive heat, so it should not be having problems.
Yesterday (9/14/13), I was using the phone just fine around 8PM with my friends in a restaurant and everything seemed fine. A few hours later when I was walking down the street, I take my phone out of my pocket and when I hit the power to wake up the phone nothing happened. I pressed the power button for 10-20 seconds and nothing.
When I got back to my room and plugged it in, the LED did not turn on or anything and when I pressed the power button again after being plugged in, nothing happened. I charged it all night and decided to work with it today, but nothing has helped. I have tried holding the power button and volume keys for minutes, holding power button and nothing. When I plug in the phone to the PC it detects it (Windows USB sound in) and when I press the power button for around 15 seconds it makes the sounds but then it makes the removed usb sound.
Since the phone is Rooted, unlocked and has custom recovery and rom, I'm not sure warranty would help, ALTHOUGH since it doesn't turn on and physically is not tampered with, they could get it to at least turn on.
Please help me out here as I am a college student and really need my phone for work and to stay in touch with my parents. Thank you, and I apologize if I didn't follow a posting guideline.
P.S. One of the causes could be a drained battery, but the charging all night should have helped.
Click to expand...
Click to collapse
Try holding the power button and volume down buttons down, while holding the proximity sensor directly under a very bright light...
This actually happened to me on my first HTC one I couldn't get it to do anything I ended up sending it to HTC I knew they would deny my warranty claim because of the bootloader and ROM but I knew they would have to turn it on yo figure it out. They called me to tell me that it was not covered and said it would cost 215 to put it back to regular I denied and paid the $35 diagnostic fee when I got it back I booted straight into fastboot and flashed my backup.problem solved
Sent from my HTC One using xda app-developers app
---------- Post added at 10:57 PM ---------- Previous post was at 10:55 PM ----------
I figured it happened because I was s-on and had the stock Cid and flashed the GE ROM
Sent from my HTC One using xda app-developers app
offwiththeface said:
This actually happened to me on my first HTC one I couldn't get it to do anything I ended up sending it to HTC I knew they would deny my warranty claim because of the bootloader and ROM but I knew they would have to turn it on yo figure it out. They called me to tell me that it was not covered and said it would cost 215 to put it back to regular I denied and paid the $35 diagnostic fee when I got it back I booted straight into fastboot and flashed my backup.problem solved
Sent from my HTC One using xda app-developers app
---------- Post added at 10:57 PM ---------- Previous post was at 10:55 PM ----------
I figured it happened because I was s-on and had the stock Cid and flashed the GE ROM
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
This actually sounds like a great, thanks , but before sending it out I think I would like to try other solutions since it would suck to not have my phone for 2-3 weeks. Also, how long did the whole process take for you? (Sending it out, "repair", and getting it back)
This happens to a guy in another thread. He fixed it by leaving it in the wall charge until the red LED turned on, it took 4 days on the charge.
Hey it actually only took about 1week take it back to your carrier have them send it for you. I also heard about leaving it on the charger for a long time I tried over night and it didn't work the next thing I did was send it to "repair" but if you have the patience leave it on change for a few days first
Sent from my HTC One using xda app-developers app
dgtiii said:
Try holding the power button and volume down buttons down, while holding the proximity sensor directly under a very bright light...
Click to expand...
Click to collapse
I also had this issue with Never Rooted HTC One.. To my surprise, shining a bright light at the sensor while powering on did actually work!
xJuicex said:
I also had this issue with Never Rooted HTC One.. To my surprise, shining a bright light at the sensor while powering on did actually work!
Click to expand...
Click to collapse
I thought i was going to fall for a troll with this but wow it actually does work... I don't even know what to say right now... other then thanks dgtiii and xJuicex
EDIT oh and why does this work?
dgtiii said:
Try holding the power button and volume down buttons down, while holding the proximity sensor directly under a very bright light...
Click to expand...
Click to collapse
I have a Verizon HTC One exhibiting the exact same symptoms. The battery went dead after a long day and it will not turn on or charge. I have held the proximity sensor in bright light while powering on and while holding both vol up and power. Neither seemed to change the problem. How bright of a light are we talking? Thanks in advance. I am also curious why this works....
Maby i can help^^
terrypro said:
I upgraded to an HTC One a month ago in T-Mobile and now randomly the phone won't turn on. The phone is rooted, unlocked, custom recovery, and has the Android Revolution ROM. I installed everything the first week I got it and it has been working perfectly fine (No freezes, battery discharging has a good rate) and everything works (Wifi, 4G LTE, Bluetooth). The phone has not been dropped, water damaged, or exposed to any excessive heat, so it should not be having problems.
Yesterday (9/14/13), I was using the phone just fine around 8PM with my friends in a restaurant and everything seemed fine. A few hours later when I was walking down the street, I take my phone out of my pocket and when I hit the power to wake up the phone nothing happened. I pressed the power button for 10-20 seconds and nothing.
When I got back to my room and plugged it in, the LED did not turn on or anything and when I pressed the power button again after being plugged in, nothing happened. I charged it all night and decided to work with it today, but nothing has helped. I have tried holding the power button and volume keys for minutes, holding power button and nothing. When I plug in the phone to the PC it detects it (Windows USB sound in) and when I press the power button for around 15 seconds it makes the sounds but then it makes the removed usb sound.
Since the phone is Rooted, unlocked and has custom recovery and rom, I'm not sure warranty would help, ALTHOUGH since it doesn't turn on and physically is not tampered with, they could get it to at least turn on.
Please help me out here as I am a college student and really need my phone for work and to stay in touch with my parents. Thank you, and I apologize if I didn't follow a posting guideline.
P.S. One of the causes could be a drained battery, but the charging all night should have helped.
Click to expand...
Click to collapse
I lost my phone in the water today and it worked well until i got home! then my htc one started to blink the back and home button, then it just turned off by it self! i tryed very thing!! holding the power button, power button and vol down, directt light to the proximity sensor and power button and vol down but it didnt work....
Then i tryed to connect it to my computer and pressed the power button, the mobile turned on but it failed a cupple of times!! tryed a cupple of times and then suddently everything worked fine!!! ( done **** up the power button, i pressed it so hard and many times i have to press hard to turn the phone on and of-.-) anywayes TRY CONNECTING TO COMPUTER!!
Other small thing i did - took the sim card out and in again..... Thanks for reading.! sry for the bad english^^
this is a **** painfull thing since i got my phone just jet! and i got alot off stuff in it, so i hope it helped!!
xJuicex said:
I also had this issue with Never Rooted HTC One.. To my surprise, shining a bright light at the sensor while powering on did actually work!
Click to expand...
Click to collapse
Another +1 for bright light power button + vol down
Unrooted HTC one on ATT
ryan00793 said:
I thought i was going to fall for a troll with this but wow it actually does work... I don't even know what to say right now... other then thanks dgtiii and xJuicex
EDIT oh and why does this work?
Click to expand...
Click to collapse
Its so that if the phone is in your pocket it won't start up as the proximity sensor detects the phone is in your pocket so tells it not to start up. Sometimes the sensor doesn't work as it should and needs a really intense light to overwhelm the sensor and let the phone start up.
Bobbie
Put it under a desk lamp!
I had the same exact problem. My phone couldn't turn on after it reached 0% and there was no orange light when charging. I put the phone right under my desk lamp and held the power button for 15 seconds and it turned on. Thought people were just trolling... The battery was at 1% when it turned on. I already left the phone in wall charge overnight. Guess it was not charging very well. Thanks for coming up with this solution!
It worked!!!
WOW The light over the sensor worked for me too!! I'm glad I came to this forum first!!:laugh::laugh:
Doesn't work for me
This REALLY sucks I just got this HTC One used and I was using it all yesterday and this morning with no problems. Then all of a sudden a couple hours ago it just shut down - I was just browsing the web, so it wouldn't have overheated.
Now, it won't charge (the LED doesn't come on) although it was at about 50% when it shut down. I can't get into the bootloader or recovery, and ADB doesn't recognize that it's plugged in (despite Windows playing the little jingle indicated it's been connected).
Ever since then I've been scrounging the web for answers, What exactly have you guys done for this light trick to work? Because I've held it under a bright LED and under a desk lamp with a 13W CFL bulb, while holding power + volume down, but haven't had any luck.
How long have you guys held them down for?
I haven't even seen the capactive buttons light up (although it's just kinda hard when you're holding it under a light, so maybe they are flashing I just can't see) and the only sign of life from this is the fact that Windows installed Qualcomm drivers and plays the jingle indicating that it's detected a device.
EDIT: Forgot to include, I've been trying to leave it sit charging (one person mentioned their friends' One worked after leaving it charging for 4 days - I'm not sure I can wait that long, but if I have no other option I will).
Also, should I leave the SIM in or would it not matter (personally, I don't see that making any difference whatsoever, but I really don't care at this point)? And should I alternate light/darkness while holding the buttons under a lamp, or just leave it under the light and hold them? (I've tried all of these things, but I'm willing to pursue whatever avenue had the greatest success rate).
inferno7799 said:
This REALLY sucks I just got this HTC One used and I was using it all yesterday and this morning with no problems. Then all of a sudden a couple hours ago it just shut down - I was just browsing the web, so it wouldn't have overheated.
Now, it won't charge (the LED doesn't come on) although it was at about 50% when it shut down. I can't get into the bootloader or recovery, and ADB doesn't recognize that it's plugged in (despite Windows playing the little jingle indicated it's been connected).
Ever since then I've been scrounging the web for answers, What exactly have you guys done for this light trick to work? Because I've held it under a bright LED and under a desk lamp with a 13W CFL bulb, while holding power + volume down, but haven't had any luck.
How long have you guys held them down for?
I haven't even seen the capactive buttons light up (although it's just kinda hard when you're holding it under a light, so maybe they are flashing I just can't see) and the only sign of life from this is the fact that Windows installed Qualcomm drivers and plays the jingle indicating that it's detected a device.
EDIT: Forgot to include, I've been trying to leave it sit charging (one person mentioned their friends' One worked after leaving it charging for 4 days - I'm not sure I can wait that long, but if I have no other option I will).
Also, should I leave the SIM in or would it not matter (personally, I don't see that making any difference whatsoever, but I really don't care at this point)? And should I alternate light/darkness while holding the buttons under a lamp, or just leave it under the light and hold them? (I've tried all of these things, but I'm willing to pursue whatever avenue had the greatest success rate).
Click to expand...
Click to collapse
Go to device manager and connect your phone. What do you see?
Sent from my iPod touch using Tapatalk
n1234d said:
Go to device manager and connect your phone. What do you see?
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
Ya, I tried looking into that before, and there's nothing there. Now I'm trying to find out what/where that Qualcomm driver is that was installed.
EDIT: I DO see it in the Devices/Printers as Qualcomm HS-USB QDLoader 9008 (COM3).
I've also installed HTC Synce Manager, but I'm not sure if that just automatically installed the drivers or if there's something I should do to manually install those.
inferno7799 said:
Ya, I tried looking into that before, and there's nothing there. Now I'm trying to find out what/where that Qualcomm driver is that was installed.
EDIT: I DO see it in the Devices/Printers as Qualcomm HS-USB QDLoader 9008 (COM3).
I've also installed HTC Synce Manager, but I'm not sure if that just automatically installed the drivers or if there's something I should do to manually install those.
Click to expand...
Click to collapse
Sorry to hear that. You are hard bricked, send it to warranty.
Edit: The motherboard is fried and HTC would have to change it. The phone is used so contact the seller and ask him for warranty information.
danielr18 said:
Sorry to hear that. You are hard bricked, send it to warranty.
Edit: The motherboard is fried and HTC would have to change it. The phone is used so contact the seller and ask him for warranty information.
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Click to collapse
Damn. Really? After just using the phone for a day? Today just really isn't my day.
Would there be any other things I could try? Any jigs to force it to boot into bootloader or anything?
inferno7799 said:
Damn. Really? After just using the phone for a day? Today just really isn't my day.
Would there be any other things I could try? Any jigs to force it to boot into bootloader or anything?
Click to expand...
Click to collapse
Well, since you're under warranty, doing anything else just doesn't make sense. And using jtag would require you to open the phone, and trust me, you don't wanna do that to this phone.. Just out of curiosity, what are the first 5 digits of your serial no?
Sent from my HTC One using Tapatalk
Hey guys,
I left my HTC One to charge and when I tried to unlock it, it wouldn't respond. Right now it's a blank screen, the red LED is on even when I unplug the phone, and the hardware buttons are lit. I've tried to restart the phone by holding the power, holding power + volume down, but nothing is working. Device isn't showing up under adb or fastboot devices. What is going on? How can I fix this?
Help me out. Thanks!
-Coby
Edit: Recently this has been happening to my phone frequently, but I am usually able to get it to restart doing the methods said above. This is the first time I can't get it to do anything.
Put it under a stronger light and longpress power + vol-
Try this
I was actually searching through old threads and found that same answer and tried it. I can't believe it worked! Thanks! Why does this happen though? And will this hopefully prevent it from happening later on?
Are you rooted with a custom rom?
However, idk why it happened
Guich said:
Are you rooted with a custom rom?
However, idk why it happened
Click to expand...
Click to collapse
I have 4.3 Google Edition on my phone with TWRP.
I'll remember this trick next time though. Thanks again!
COBYATCH said:
I have 4.3 Google Edition on my phone with TWRP.
I'll remember this trick next time though. Thanks again!
Click to expand...
Click to collapse
:good:
Strange that you had this issue, but :good:
Guich said:
Put it under a stronger light and longpress power + vol-
Try this
Click to expand...
Click to collapse
Why the stronger light? Im confused! :cyclops:
This has worked for me a ton of times too, I guess it must just trigger something with the light sensor the phone has and wakes it up.
TwinAdk said:
Why the stronger light? Im confused! :cyclops:
Click to expand...
Click to collapse
It's a tips
Maybe the light sensor is always on...
Sent from One with Tapa4
It happened to me when i was rooted and used CWM.
It happened everytime i let the battery run down completely.
I havent rooted my replacement yet and when i let it run down, charged it for ten minutes and it booted straight up.
Seems to be an issue with the phone reading the charge state of the safety circuit in the phone. Mere speculation but i havent heard of it happening to anyone who wasnt rooted with custom recovery....
kungfudavie said:
It happened to me when i was rooted and used CWM.
It happened everytime i let the battery run down completely.
I havent rooted my replacement yet and when i let it run down, charged it for ten minutes and it booted straight up.
Seems to be an issue with the phone reading the charge state of the safety circuit in the phone. Mere speculation but i havent heard of it happening to anyone who wasnt rooted with custom recovery....
Click to expand...
Click to collapse
Can you please give me a little bit more details?
I have exact the same issue: The battery ran out completely, then I can't charge it or turn it on.
I have tried
1. with charger connect to outlet, power + vol-
2. with charger connect to PC, power + vol-
3. under desk light, without charger connected, power + vol-
Nothing worked for me.
Some questions:
- Should I connect the cable when I attempt to turn on the phone?
- Is normal desk fluorescent light "bright enough"?
- Should I move the phone under the light first then press the button, or the other way around?
Thank you for your help!
i have the same problem in my htc eye. i tried your solution. but it won't worked for me. phone still on blank screen and red light is on. how can i fix it?????
I was just playing around trying to move apps onto my new micro sd card. I rebooted several times. But suddenly when I rebooted one more time, the screen turned black. It was supposed to reboot into recovery (CWM). So I tried to turn it on again. Nothing happened. I also tried to press power button + vol up. Nothing happened. No light when charging either. I really really really need some help
ende124 said:
I was just playing around trying to move apps onto my new micro sd card. I rebooted several times. But suddenly when I rebooted one more time, the screen turned black. It was supposed to reboot into recovery (CWM). So I tried to turn it on again. Nothing happened. I also tried to press power button + vol up. Nothing happened. No light when charging either. I really really really need some help
Click to expand...
Click to collapse
Does your phone vibrate when you press power + vol up? Can you get it into flashmode?
If your pc recognizes the phone as qhsusb_dload or something like qloader it's hard bricked and there's nothing left you can do..
St.Jimmy90 said:
Does your phone vibrate when you press power + vol up? Can you get it into flashmode?
If your pc recognizes the phone as qhsusb_dload or something like qloader it's hard bricked and there's nothing left you can do..
Click to expand...
Click to collapse
Nothing happens, its not vibrating, its not charging, and nothing happens when I plug it into my computer. I am a little bit experienced, so I know what to do if I atleast could get it into flashmode
ende124 said:
Nothing happens, its not vibrating, its not charging, and nothing happens when I plug it into my computer. I am a little bit experienced, so I know what to do if I atleast could get it into flashmode
Click to expand...
Click to collapse
Does the led flash red if you hold down power and vol up while you plug it into your pc?
St.Jimmy90 said:
Does the led flash red if you hold down power and vol up while you plug it into your pc?
Click to expand...
Click to collapse
No flashing LED, no vibrating, nothing.
I'm afraid to say this but it seems your phone is hard bricked... Try to do a rubber band across it so that the power button and vol up buttons get pressed all the time and plug it into your wallcharger. If that doesn't help bring it to your local sony service centre and let them repair it although they will very likely charge of a service fee.
Good luck mate!
Gesendet von meinem C6603 mit Tapatalk
St.Jimmy90 said:
I'm afraid to say this but it seems your phone is hard bricked... Try to do a rubber band across it so that the power button and vol up buttons get pressed all the time and plug it into your wallcharger. If that doesn't help bring it to your local sony service centre and let them repair it although they will very likely charge of a service fee.
Good luck mate!
Gesendet von meinem C6603 mit Tapatalk
Click to expand...
Click to collapse
Thank you, I will try that. It is really weird, the last thing I did was pressing the restart in recovery button.
I bricked my phone while trying to unlock bootloader (didnt wait for the command prompt to complete the process) and later my pc was recognizing it as qhsusb_dload. But my volume buttons were working and I used the Sony update service to restore it.
waji97 said:
I bricked my phone while trying to unlock bootloader (didnt wait for the command prompt to complete the process) and later my pc was recognizing it as qhsusb_dload. But my volume buttons were working and I used the Sony update service to restore it.
Click to expand...
Click to collapse
I've used that tool several times when I softbricked my phone or didnt have a backup xD
ende124 said:
I've used that tool several times when I softbricked my phone or didnt have a backup xD
Click to expand...
Click to collapse
You should leave it for charging for a while and then check, maybe the battery is dead.
waji97 said:
You should leave it for charging for a while and then check, maybe the battery is dead.
Click to expand...
Click to collapse
Its weird how it ws completely fully charged wen it passed away...
ende124 said:
Its weird how it ws completely fully charged wen it passed away...
Click to expand...
Click to collapse
So does it work now?
ende124 said:
Its weird how it ws completely fully charged wen it passed away...
Click to expand...
Click to collapse
It is very possible, frequent restarts eat away alot of battery, and you never know maybe it was on while you saw a black screen thinking it was off.
waji97 said:
It is very possible, frequent restarts eat away alot of battery, and you never know maybe it was on while you saw a black screen thinking it was off.
Click to expand...
Click to collapse
I'm just saying, I've put my phone into the charger trying to charge it and turn it on. The LED won't turn on when I put my phone into the charger. I also tried the hard reboot keys power + vol up.
ende124 said:
I'm just saying, I've put my phone into the charger trying to charge it and turn it on. The LED won't turn on when I put my phone into the charger. I also tried the hard reboot keys power + vol up.
Click to expand...
Click to collapse
Then its probably very hard bricked. You should take it to Sony and let them figure it out.
ende124 said:
I'm just saying, I've put my phone into the charger trying to charge it and turn it on. The LED won't turn on when I put my phone into the charger. I also tried the hard reboot keys power + vol up.
Click to expand...
Click to collapse
Did you also try the rubber band method? Putting a rubber band across the phone so that power and vol up buttons are pressed while it is on the charger for several hours?
St.Jimmy90 said:
Did you also try the rubber band method? Putting a rubber band across the phone so that power and vol up buttons are pressed while it is on the charger for several hours?
Click to expand...
Click to collapse
If you see a flashing blue light, when it is not plugged in, it's because the bootload was entered improperly and is in safe mode. The only way you can fix it, is to do a system wipe via Sony Companion and reinstall stock ROM. It's an Xperias way of bootlooping into a safe mode when it's locked.
---------- Post added at 01:38 AM ---------- Previous post was at 01:33 AM ----------
waji97 said:
I bricked my phone while trying to unlock bootloader (didnt wait for the command prompt to complete the process) and later my pc was recognizing it as qhsusb_dload. But my volume buttons were working and I used the Sony update service to restore it.
Click to expand...
Click to collapse
Too bad Sony doesn't implement an ADB OTI. Otherwise you could flash ROMs even with factory lock and never brick it.
i am experiencing the same problem right now. hadn't touched the tablet in a couple weeks, i seem to remember turning it off because it was really low on battery and the charger wasn't near. now it is just a black rectangle.. LED never responds, charging doesn't do anything, doesn't show up on ADB or flashtool.
seems like it is some problem with the firmware or hardware since all the android devices i've owned have always charged (with the LED on) regardless of the condition of the software (hell my one x that busted open and the screen doesn't work still charges and hooks up to the computer)
i would love to get this fixed because sony tech support pretty much bent me over today.
axis888x said:
i am experiencing the same problem right now. hadn't touched the tablet in a couple weeks, i seem to remember turning it off because it was really low on battery and the charger wasn't near. now it is just a black rectangle.. LED never responds, charging doesn't do anything, doesn't show up on ADB or flashtool.
seems like it is some problem with the firmware or hardware since all the android devices i've owned have always charged (with the LED on) regardless of the condition of the software (hell my one x that busted open and the screen doesn't work still charges and hooks up to the computer)
i would love to get this fixed because sony tech support pretty much bent me over today.
Click to expand...
Click to collapse
Did you try external battery terminal dismount?
what is "external battery terminal dismount"?
I don't know what to do now, I'm feeling depressed just by thinking about my problem. Okay, so just to give ya the backstory (nothing big), my phone's battery died when going home to the gym (automatically shut down), didn't think much about it. I got home, after awhile, I plugged in my HTC One into the charger and it wouldn't charge at all!!! :crying: Never happened to me before, I'm running on the latest TWRP, and on the Google Edition rom. Now on to what I did next.
I tried just leaving it on there for a few hours, NOT A PEEP, no LED light, nada just completely dead. Then I plugged it into the laptop USB port, it doesn't recognizes the device but it did install a driver too (forgot what it was called though). And the computer does indeed recognizes the device's existence cuz I hear the computer make that sound when you hook it up to the computer. Also in the the Devices and Printers on Windows 7, it either says Unknown Device or USB Input Device depending on what USB port I hook it up to. And after a few hours charging from the PC, the LED light did come back but only the low battery is dead pulsing (dunno what else to call it lol, its not the solid LED light). And it only does it for a few minutes, goes away then repeats. So does that mean there is some glimmer of hope? I've tried holding the Power button for a minute or 2, nothing. Power button + Vol Up? Nope. Power button + Vol Down? Nope. Do all of those while the LED light is pulsing? Nope. When its completely black? Nope.
So what can I do?! I can't claim warranty because I bought this off Craigslist (plus I'm rooted, so that would be moot anyways), can someone help this depressed as heck man? Its like I'm watching my best friend die slowly. :crying: lol. Sorry if it was a long read, just wanted to put everything in OP, would appreciate the help!
NumairRana said:
I don't know what to do now, I'm feeling depressed just by thinking about my problem. Okay, so just to give ya the backstory (nothing big), my phone's battery died when going home to the gym (automatically shut down), didn't think much about it. I got home, after awhile, I plugged in my HTC One into the charger and it wouldn't charge at all!!! :crying: Never happened to me before, I'm running on the latest TWRP, and on the Google Edition rom. Now on to what I did next.
I tried just leaving it on there for a few hours, NOT A PEEP, no LED light, nada just completely dead. Then I plugged it into the laptop USB port, it doesn't recognizes the device but it did install a driver too (forgot what it was called though). And the computer does indeed recognizes the device's existence cuz I hear the computer make that sound when you hook it up to the computer. Also in the the Devices and Printers on Windows 7, it either says Unknown Device or USB Input Device depending on what USB port I hook it up to. And after a few hours charging from the PC, the LED light did come back but only the low battery is dead pulsing (dunno what else to call it lol, its not the solid LED light). And it only does it for a few minutes, goes away then repeats. So does that mean there is some glimmer of hope? I've tried holding the Power button for a minute or 2, nothing. Power button + Vol Up? Nope. Power button + Vol Down? Nope. Do all of those while the LED light is pulsing? Nope. When its completely black? Nope.
So what can I do?! I can't claim warranty because I bought this off Craigslist (plus I'm rooted, so that would be moot anyways), can someone help this depressed as heck man? Its like I'm watching my best friend die slowly. :crying: lol. Sorry if it was a long read, just wanted to put everything in OP, would appreciate the help!
Click to expand...
Click to collapse
try this http://forum.xda-developers.com/showthread.php?t=2301007
moha_moha20106 said:
try this http://forum.xda-developers.com/showthread.php?t=2301007
Click to expand...
Click to collapse
Thank you for responding. Yeah, I tried those 2 steps, so far no good. I'm just very confused because when I charge the One by my PC, the LED orange light just blinks for awhile then goes away, then the cycle continues, does that mean the battery isn't 100% completely dead? god I'm so confused and sad at the same time lol.
This seems to be happening with TWRP 2.7.x. If you can possibly flash a different recovery you may resurrect your phone...
Sent from my HTC One using xda app-developers app
NxNW said:
This seems to be happening with TWRP 2.7.x. If you can possibly flash a different recovery you may resurrect your phone...
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
How can I flash anything when the phone wont wake up? ugh, the only hope I'm getting is that the LED is blinking from time to time, meaning there's at least something going on.
Anyone else?
Anyone? I guess theres nothing else to do huh?
*If* twrp 2.7.0.0 caused your issue (which is hard to say since we don't know which recovery you are using) then somehow you have to overwrite the recovery in fastboot.
The phone needs to be able to boot into HBOOT and then go into fastboot. the battery will have to have enough charge for the recovery flash to succeed.
i honestly don't know the next step for your case, maybe someone else can help.
Sent from my HTC One using xda app-developers app