[Q] Issue with Micro USB port - HD7 Q&A, Help & Troubleshooting

I'm having a bit of an issue with my usb port where I need to push the cable upwards (if you are facing the phones screen) in order for the phone to begin charging. It also is taking a little longer than normal. I have tried a different cable as well with the same result.
Is there anyway to repair the usb port on the HD7? I just took the case apart on the back, but the port is still shielded. Is there any instructions out there on how to replace this port?

Iron soldering or a new board, your choice.
try with the soldering, if that fails, a new board must be bought, it cost around $25-$35 online.

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Charging fault?

For a few days my phone hasn't been charging, and at first I thought it was a problem with the battery, but having bought a new one I've realised that when I tilted the charger to the left it would charge, but when it's just left it wouldn't, so I guess a bit of a miss-alignment.
Anyone got any ideas how I can fix this problem?
Cheers, nathaniel
try another cable and make sure it's the one that came with the phone. you should have a usb one and a ac adapter. if both are like that then you need to warranty it out.
Yeah, Ive tried it with the USB cable and the charger, I got the same result. Is there no quick fix, I'm going abroad in 9 days and quite need my phone...
There are a few discussions on bad USB connectors in these forums -- searching might provide some things to try.
From what I can remember, it's possible the pins in the connector (on the phone side) might be bent out of place -- you might want to inspect them with a magnifying glass and try to carefully bend them back if any seem out of place.
It's also possible that the connector itself is broken -- in which case you're looking at a service call.
this seems like the problem i faced. i was also facing the same problem and i read the forums here and found it as a usb port issue. so i slightly bent the usb port so that the contacts are aligned and then it started charging
Hey I would also recommend trying a new a new charger again because I have had my share of faulty chargers. Last time I had a problem charging was with a brand new cable that did not work right at the box from At&T and thought it was my battery until i tried another charger that worked. I would suggest trying the charger that is not working on another phone and see if its actually the charger or if it is your phone that is not working.
burtcom said:
There are a few discussions on bad USB connectors in these forums -- searching might provide some things to try.
From what I can remember, it's possible the pins in the connector (on the phone side) might be bent out of place -- you might want to inspect them with a magnifying glass and try to carefully bend them back if any seem out of place.
It's also possible that the connector itself is broken -- in which case you're looking at a service call.
Click to expand...
Click to collapse
I think it is to do with the pins in the connector.
I had a search but I'm not very good on forums and I can't find anything of any use. Does anyone have a link?
Just look at the last few pages of topics, you should find something... there are threads about broken USB at least once a week.
One common conclusion is to avoid using USB cables other than the supplied one as their
plugs are a little thicker and tend to deform the phone's plug over time (I admit I always use others though, and as a result do sometimes need to wiggle the cable a tad and not move anything anymore once the connection is established... ).
I once dismounted my Hermes and tightened the plug back a bit, it helped, I've never done it with my Kaiser yet though. If you're not used to dismantling and fixing devices I'd recommend returning it for repair indeed.
I had a the opposite happen, it would charge but no data connection with my pc. If you look at your extUSB port on your phone, see if the black plastic tab is cracked (which was my case) or if the pins are shifted. whatever the issue, its obviously hardware related, take it to an At&t service center tell them whats wrong and if your in warranty they'll change it on the spot.
gonzo8898 said:
Hey I would also recommend trying a new a new charger again because I have had my share of faulty chargers. Last time I had a problem charging was with a brand new cable that did not work right at the box from At&T and thought it was my battery until i tried another charger that worked. I would suggest trying the charger that is not working on another phone and see if its actually the charger or if it is your phone that is not working.
Click to expand...
Click to collapse
He got the same result using his USB cable so that would rule out the charger.
fone_fanatic said:
I had a the opposite happen, it would charge but no data connection with my pc. If you look at your extUSB port on your phone, see if the black plastic tab is cracked (which was my case) or if the pins are shifted. whatever the issue, its obviously hardware related, take it to an At&t service center tell them whats wrong and if your in warranty they'll change it on the spot.
He got the same result using his USB cable so that would rule out the charger.
Click to expand...
Click to collapse
Im in England, took it to the T-Mobile shop, the service was rubish and without even looking at it they send I should send it off which would take 2 weeks. There is a crack in the black plastic tab

Kaiser broken usb port

Hi, I've broken the usb port on my Kaiser, making it impossible to sync or charge. Can this be repaired?
How broken is it?
Is it just loose or do you think something else is wrong (e.g. bent pins, etc.)?
I would take it appart and take a look if I were you.
Maybe its the USB Cable....did you try another USB Cable?
I tried another 2 cables, as well as the AC adapter charger - it's definitely the Kaiser. It's to do with the pins. To elaborate (I was hoping not to, but....) I was in bed, lights out, and I wanted to reset the Kaiser, so I was trying to insert the stylus into the little hole by touch (no funny business, honest) and I'm sure I pressed it into the usb port a few times by mistake. So at the very least I've bent or broken the pins.
Well, I've rung a repair facility taht does HTC products, and the person on the line said that if it was just the connector, I'll be up for AUD $110 (I live in Australia). But if it's the main board, then I will be up for AUD $590!!! If it's the latter, I may as well by a new one! I'll have to send it in to find out.
Mine had broken pins...hTC told me that the usb connecter is part of the motherboard and that the board would have to be replaced for $389 (US). I ordered a new one from AT&T (cheaper + rebate!).
Now have a back up that I can use for parts, or charge the battery in the new one and put the battery in the broken one! I can play with ROMs and radios on the old one
AND, I now make darn sure the stylus goes into the reset port rather that the mini USB port.
dragonlibrarian said:
Hi, I've broken the usb port on my Kaiser, making it impossible to sync or charge. Can this be repaired?
Click to expand...
Click to collapse
im having tha t same problem
any one know where to get this fixed if your not using the oirignal rom for cheap price?
bluetooth synch and external battery charger
I have the same issue here, my htc felt down and since then it's very tricky to synch via usb and sometimes tricky to charge up the battery.
So I'am now using the bluetooth connection to synchronize with my PC . I also bought before that an external battery charger for the tytnII on ebay from ecell for around 4 euros . I also bought a second set of battery for around 20 euros.
the tricky part is to succeed in seting up the bluetooth connection the first time , but I don't know I eventually manage to do it after several tries .
But of course now I won't risk any rom update or whatsoever.
Kastro1784 said:
im having tha t same problem
any one know where to get this fixed if your not using the oirignal rom for cheap price?
Click to expand...
Click to collapse
http://www.ppctechs.com/AT-T-Tilt_974/repairs/Full-Service-Repairs.htm
https://www.blackberry8100parts.com...B-NEW-HTC-TyTN-II-KAISER-P4550-_p_35-530.html
8 bucks with an instructional video

[SOLVED] USB Charging/discharging Issue

Recently I had this issue and god's thanks i was solved it (thank you google you too).
Symptoms:
Suddenly my phone was not able to detect that it was connected to the wall charger or USB cable to a PC, also yes charged if it was off or rebooted with the cable conected, but was never recognized as a storage device.
Believing that it was a brand new firmware bug try prinmero check permissions and then flashing it with a newer version, but none of this resolved, so I decided to google a bit and there I discovered that I had this probelma many people with various phones and that the service technician always gave the same excuses, overall the team had been wet and had to change or FLEX cable or connector microUSB. Some home made repair also I found include welding a resistance in the USB connector pins FLEX Cable. Too nasty for me but i starting playing with te idea..
All this things smells very strange to, it was not possible that so many phones of different brands have the same issue. I continue reading until lukily I found many people talking about this solution, and it's works for me.
Solution:
Look at the bottom of your phone and note that you male usb port is bended down (screen side up)
1.Remove the battery.
2.Use a pin/flat wire cutter to clean the usb port, also try(very gently) to push the tongue of the usb port upwards (towards the screen.) Do it carefully and try to let it in an horizontal position
Problem Solved!
I hope this info will be usefull to anyone, see you in space

USB Port Busted?

Over the past few months i've noticed my USB port on my Nexus 6 not working correctly. Nowadays only certain cords work, if any, and it just wants to charge on USB. i have to jam the cord into the port with the palm of my hand to trigger something to make it say it's charging over USB. i might have to either get a new nexus 6 or send this one off for repair.
YoshiFan501 said:
Over the past few months i've noticed my USB port on my Nexus 6 not working correctly. .
Click to expand...
Click to collapse
Play Store: Wireless USB connector
YoshiFan501 said:
Over the past few months i've noticed my USB port on my Nexus 6 not working correctly. Nowadays only certain cords work, if any, and it just wants to charge on USB. i have to jam the cord into the port with the palm of my hand to trigger something to make it say it's charging over USB. i might have to either get a new nexus 6 or send this one off for repair.
Click to expand...
Click to collapse
Unfortunately, the USB port is soldered onto the phone's mainboard. It really can't be "repaired" without replacing the most significant part of the phone.
While you could easily switch over to wireless charging (I strongly recommend this, since it helps the usb port last longer by not using it) to keep the phone working, the problem is that you won't be able to use a broken usb port for much, meaning you won't be able to deal with recovery or fastboot on it.
My first suggestion would be to buy a BRAND NEW usb cable. Try that. Most of the time, the problems are on the cable end, not the phone's socket. It is certainly possible, and even likely, that you have more than one bad cable end. They are *incredibly* flimsy. There are also, unfortunately, a lot of micro-usb cables that are... incomplete. They come with devices as charging only cables, so they won't even hook up the data lines. You probably have a few of those and don't even realize it.
But what about data transfer ?
doitright said:
Unfortunately, the USB port is soldered onto the phone's mainboard. It really can't be "repaired" without replacing the most significant part of the phone.
While you could easily switch over to wireless charging (I strongly recommend this, since it helps the usb port last longer by not using it) to keep the phone working, the problem is that you won't be able to use a broken usb port for much, meaning you won't be able to deal with recovery or fastboot on it.
My first suggestion would be to buy a BRAND NEW usb cable. Try that. Most of the time, the problems are on the cable end, not the phone's socket. It is certainly possible, and even likely, that you have more than one bad cable end. They are *incredibly* flimsy. There are also, unfortunately, a lot of micro-usb cables that are... incomplete. They come with devices as charging only cables, so they won't even hook up the data lines. You probably have a few of those and don't even realize it.
Click to expand...
Click to collapse
I have the exact same problem, not the port is completely dead. I've not only replaced the usb port but also the strip between the port and motherboard but it still won't work. I'm using wireless charger for charging but it's twice as slow as wired charging also I want to transfer files to pc and install custom recovery to install custom ROM n root. But without usb port that is impossible.
---------- Post added at 03:59 PM ---------- Previous post was at 03:52 PM ----------
YoshiFan501 said:
Over the past few months i've noticed my USB port on my Nexus 6 not working correctly. Nowadays only certain cords work, if any, and it just wants to charge on USB. i have to jam the cord into the port with the palm of my hand to trigger something to make it say it's charging over USB. i might have to either get a new nexus 6 or send this one off for repair.
Click to expand...
Click to collapse
I guess the last 2 options left are to dismantle the phone and clean everything n make sure all connections and flaps r in place n maybe replace the "ribbon cable" connecting the buttons and battery (yes for some strange reason doing this fixes the charging issue coz probably the ribbon cable also has charging cables in it)
OR change the whole motherboard by ordering one from Ali express which costs 3000 with shipping but the main challenge is to replace it with the old motherboard. This process if not done correctly could completely damage the phone and make it useless.
Rauldcool said:
I have the exact same problem, not the port is completely dead. I've not only replaced the usb port but also the strip between the port and motherboard but it still won't work. I'm using wireless charger for charging but it's twice as slow as wired charging also I want to transfer files to pc and install custom recovery to install custom ROM n root. But without usb port that is impossible.
---------- Post added at 03:59 PM ---------- Previous post was at 03:52 PM ----------
I guess the last 2 options left are to replace the usb port again
OR change the whole motherboard by ordering one from Ali express which costs 3000 with shipping.
Click to expand...
Click to collapse

connector replacement

Hi,
a few days ago, my good old Nook HD+ stopped charging and my PC won't detect it as well. When connected to powerbank/PC, only green light shows on besides charging connector.
It's most likely caused by corrosion in connector. I've bought two replacement cables, both of them don't work.
I've dissasembled my Nook and measured resistance between USB wires and matching pins on connector on motherboard. Power pins seem to be fine, but one of data lines had about 0.5 higher resistance than the other. I've tried cleaning the connector carefully with IPA and toothpick, but that didn't help.
Question is, what are the options? Is it possible to buy replacement connector?
If not, has someone tried replacing connector with microusb, that is by cutting and rerouting traces on motherboard so that it matches micro USB connector? I don't really care about HDMI/audio functionality, all I need is charging and file transfer.
I've placed motherboard into cheap ultrasonic cleaner with IPA for a few minutes and that fixed the issue. Connector works as before.
Only side effect of repair is, that my nook stopped booting CM 10 from SD card. But that another unrelated issue.

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